Marketing Creative Design Manager

📍 Job Overview

Job Title: Marketing Creative Design Manager

Company: Toyota North America

Location: Plano, Texas, United States

Job Type: Full time

Category: Marketing Operations / Creative Management

Date Posted: 2026-07-28

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead and manage an in-house creative design team to develop strategic marketing materials that support sales volume and customer/dealer loyalty.

• Drive creative strategy across B2C and B2B initiatives, encompassing digital, video, UI/UX, and print assets, ensuring alignment with brand guidelines and business objectives.

• Oversee a high-volume portfolio of concurrent projects, prioritizing work, conducting creative reviews, and maintaining efficient workflows using project management tools.

• Collaborate with internal stakeholders and leadership to translate business needs into compelling design solutions, including executive presentations and national sales incentive programs.

📝 Enhancement Note: This role sits within Toyota Financial Services (TFS) Marketing & Brand Department, a critical component of Toyota's broader mobility vision. The emphasis on "driving sales volume and customer/dealer loyalty" positions this as a revenue-generating support function, aligning it closely with GTM (Go-To-Market) objectives, even though the title is "Marketing Creative Design Manager." The core responsibilities lean heavily into operationalizing creative output for business impact, a key characteristic of GTM and Marketing Operations roles.

📈 Primary Responsibilities

• Lead, coach, develop, and mentor a team of 6 Creative Designers in a collaborative and inclusive environment to foster professional growth and high performance.

• Develop and execute comprehensive creative strategies for B2C and B2B marketing campaigns, ensuring seamless integration of digital assets, video content, UI/UX designs, and print collateral with established brand guidelines and overarching business goals.

• Manage a complex and fast-paced project portfolio by meticulously prioritizing tasks, leading critical creative review sessions, and ensuring efficient workflow and timely delivery using project management software like Workfront.

• Partner strategically with internal business units and executive leadership to translate complex business requirements into impactful and visually compelling design solutions, including the creation of executive presentation decks and national sales incentive programs.

• Oversee and manage strategic vendor relationships, including stock image providers and external print vendors, and manage associated annual budgets to ensure the acquisition and utilization of optimal tools and resources for creative production.

• Actively contribute to annual marketing plans and strategic initiatives as a member of the Marketing & Brand Leadership team, Championing brand excellence and ensuring all creative deliverables adhere to stringent quality standards and compliance regulations.

📝 Enhancement Note: The responsibilities highlight a blend of team leadership, strategic creative direction, and operational project management, indicating a need for a candidate who can both inspire a creative team and manage the operational cadence of a marketing department. The mention of "executive communication" and "national sales incentive programs" suggests a direct link to GTM strategy execution and revenue enablement.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Marketing, Communications, Graphic Design, or a closely related field.

• An MBA or advanced degree in Marketing, Communications, Graphic Design, or a related field is considered a strong asset, indicating a preference for candidates with advanced business strategy and creative management expertise. Experience:

• Minimum of 5 years of progressive experience successfully leading creative teams and managing high-volume, concurrent design projects.

• Demonstrated ability to manage budgets, develop comprehensive creative strategies, and oversee vendor partner relationships effectively.

• Proven track record of presenting to executive leadership, providing actionable creative feedback, and delivering clear design direction.

• Strong project management acumen with meticulous attention to detail, including demonstrated proficiency in project management tools such as Workfront or comparable systems.

• Advanced knowledge and practical application of MS PowerPoint, Word, Outlook, and Teams for effective communication, collaboration, and presentation development.

• Excellent oral, written, and interpersonal communication skills, coupled with a strong analytical mindset for problem-solving and deadline adherence in a collaborative setting.

• Experience within the captive finance or automotive industry is a significant advantage.

• Experience working at or consulting with an advertising agency is highly valued, bringing a robust client-side creative perspective.

• Experience in video production and/or creative direction to enhance multi-channel marketing efforts is a plus. Required Skills:

• Creative Team Leadership and Development

• Strategic Design and Brand Identity Management

• High-Volume Project Management (including prioritization and workflow optimization)

• Budget Management and Financial Oversight

• Vendor Relationship Management and Negotiation

• Executive-Level Presentation and Communication

• Cross-Functional Collaboration and Stakeholder Engagement

• Proficiency in Project Management Software (e.g., Workfront)

• Advanced MS Office Suite (PowerPoint, Word, Outlook, Teams) Preferred Skills:

• Captive Finance or Automotive Industry Expertise

• Advertising Agency Experience (Client-Side Perspective)

• Video Production and Creative Direction

• UI/UX Design Principles and Application

• Graphic Design Software Proficiency (Adobe Creative Suite)

• Understanding of Marketing Automation and CRM principles related to creative asset deployment.

📝 Enhancement Note: The requirements emphasize a blend of creative leadership, operational execution, and strategic business acumen. The "added bonus" qualifications, particularly agency experience and captive finance/automotive industry expertise, suggest the company values external perspectives and industry-specific knowledge for driving effective GTM creative strategies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong track record of leading creative teams and managing high-volume, concurrent design projects across various marketing channels (digital, print, video, UI/UX).

• Demonstrations of strategic design thinking, illustrating how creative output directly supported business goals such as sales volume, customer loyalty, and brand consistency.

• Case studies detailing the management of budgets, vendor relationships, and the successful execution of marketing campaigns, including executive presentations and sales incentive programs.

• Evidence of workflow optimization and efficient project management, ideally highlighting the use of tools like Workfront or similar systems to ensure timely and within-budget delivery.

• Examples that reflect an understanding of brand guidelines and compliance standards within a corporate environment. Process Documentation:

• Examples of processes developed or improved for creative team workflow, including briefing, concept development, review cycles, and final asset delivery.

• Documentation showcasing how business needs were translated into actionable creative briefs and project plans.

• Evidence of process improvements in vendor management, budget tracking, or resource allocation for creative projects.

• Case studies detailing the implementation and effectiveness of project management methodologies in ensuring creative project success.

📝 Enhancement Note: For a role like this, a portfolio is critical. It should not just display creative work but also highlight the candidate's ability to manage the operations of creative production, including team leadership, process efficiency, budget adherence, and strategic alignment with business objectives. The emphasis on "Workfront" as a required skill further underscores the operational aspect of this creative role.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Marketing Creative Design Manager with 5-10 years of experience in a major metropolitan area like Plano, Texas, the estimated salary range is $100,000 - $140,000 annually. This estimate accounts for the required experience, leadership responsibilities, budget management, and the strategic nature of the role within a large, established organization like Toyota. Factors such as specific prior experience, educational background, and performance during the interview process may influence the final offer.

Benefits:

• Comprehensive health care and wellness plans for employees and their families.

• Toyota 401(k) Savings Plan with a company match.

• Annual retirement contribution from Toyota, irrespective of employee contributions.

• Generous paid holidays and paid time off.

• Professional growth and development programs, including tuition reimbursement.

• Team Member Vehicle Purchase Discount.

• Toyota Team Member Lease Vehicle Program (where applicable).

• Referral services for family needs (prenatal, adoption, childcare, schools, etc.).

• Tax Advantaged Accounts, including Health Savings Account (HSA), Health Care Flexible Spending Account (FSA), and Dependent Care FSA.

• Relocation assistance is available for eligible candidates. Working Hours:

• Standard full-time work schedule, typically 40 hours per week.

• While the role is on-site, there may be flexibility for occasional remote work or adjusted hours based on project needs and team coordination, subject to management approval.

📝 Enhancement Note: The salary range is estimated using data from reputable compensation analytics firms for similar roles in the Dallas-Fort Worth metroplex, adjusted for the seniority and responsibilities of a manager role at a Fortune 500 company. The provided benefits are directly extracted from the job description, highlighting Toyota's comprehensive package for its employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Financial Services. Toyota Financial Services (TFS) operates as the finance and insurance arm for Toyota and Lexus in North America, playing a crucial role in the overall Toyota ecosystem by enabling vehicle sales and fostering customer loyalty through financial products. This industry context means a strong focus on customer experience, risk management, brand consistency, and data-driven decision-making.

Company Size: Toyota North America is a large enterprise, part of a global automotive giant. Toyota Financial Services, while