Lead UI UX Designer

📍 Job Overview

Job Title: Lead UI UX Designer

Company: NTT DATA Services

Location: Pune or Mumbai, Maharashtra, India

Job Type: Full-time

Category: UI/UX Design & Strategy

Date Posted: June 11, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end product design initiatives, ensuring a cohesive and user-centric approach across all digital touchpoints.

• Scale design operations by establishing and refining design critique frameworks and operational processes to enhance delivery timelines and reduce engineering rework.

• Integrate AI-driven discovery methods into the design process to accelerate qualitative research synthesis, map complex solution spaces, and facilitate data-driven design decisions.

• Lead UX strategy for global enterprises, ensuring strategic alignment with diverse stakeholder visions and measurable business objectives.

• Mentor and guide a team of designers, fostering a collaborative and high-performance design culture.

📝 Enhancement Note: This role is positioned as a leadership opportunity within the design function. The emphasis on "scaling design operations," "AI-driven discovery," and "strategic alignment" indicates a need for a candidate who can not only execute design but also build and optimize the processes and methodologies that support design at an enterprise level. The "Lead" title suggests significant responsibility for team development and strategic contribution, beyond individual design contributions.

📈 Primary Responsibilities

• Lead the conceptualization, design, and implementation of user interfaces and user experiences for complex digital products and platforms.

• Develop and maintain design systems, style guides, and component libraries to ensure consistency and scalability across all product offerings.

• Conduct user research, usability testing, and competitive analysis to gather insights and inform design decisions.

• Facilitate design thinking workshops and collaborative sessions with cross-functional teams, including product managers, engineers, and business stakeholders.

• Define and track key design metrics, using data to measure the effectiveness of designs and identify areas for improvement.

• Champion user-centered design principles and best practices throughout the organization.

• Manage the design backlog and prioritize design tasks in alignment with product roadmaps and business priorities.

• Oversee the integration of AI tools and techniques to enhance research synthesis, ideation, and data analysis within the design workflow.

• Develop and present strategic design recommendations to senior leadership, articulating the value and impact of design initiatives on business outcomes.

• Foster a culture of continuous learning and improvement within the design team, encouraging experimentation and knowledge sharing.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution, strategic leadership, process optimization, and team mentorship. The inclusion of "AI-Driven Discovery" and "scaling design operations" suggests a forward-thinking approach to design management, requiring a candidate adept at leveraging technology and optimizing workflows for efficiency and impact.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field; or equivalent practical experience.

Experience: 5-10 years of progressive experience in UI/UX design, with a proven track record of leading design initiatives from concept to launch.

Required Skills:

• Expertise in user-centered design principles, information architecture, interaction design, and visual design.

• Proven experience in leading design strategy for complex enterprise-level products and platforms.

• Demonstrated ability to establish and scale design operations, including critique frameworks and process improvements that enhance delivery timelines and reduce engineering rework.

• Proficiency in integrating AI tools and methodologies into the design process for accelerated research synthesis and data-driven decision-making.

• Strong understanding of qualitative research synthesis, complex solution space mapping, and data-driven design choices.

• Excellent leadership and team management skills, with experience mentoring designers.

• Proficient in industry-standard design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, InVision, or similar.

• Exceptional communication, presentation, and interpersonal skills, with the ability to effectively influence and align diverse stakeholders.

• Experience in translating business requirements and user needs into intuitive and engaging user experiences. Preferred Skills:

• Experience with AI/ML concepts and their application in design tools and workflows.

• Familiarity with agile development methodologies and cross-functional team collaboration.

• Experience in designing for global audiences with diverse cultural contexts.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

• Experience in defining and measuring UX KPIs and using analytics to drive design improvements.

📝 Enhancement Note: The experience requirements emphasize leadership and strategic impact, moving beyond individual contributor roles. The specific mention of "scaling design operations" and "AI-Driven Discovery" points to a need for candidates who have experience in process improvement and leveraging emerging technologies within a design context, not just standard UI/UX execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects that demonstrate a deep understanding of user needs, business goals, and technical constraints.

• Include case studies detailing the design process, from initial research and ideation through wireframing, prototyping, user testing, and final implementation.

• Present examples of how you have established or refined design operations, including critique frameworks, process documentation, or efficiency improvements that directly impacted delivery timelines.

• Highlight projects where AI was integrated into the design process, explaining the methodology, tools used, and the resulting impact on research synthesis or decision-making.

• Demonstrate strategic UX leadership, illustrating how you aligned diverse stakeholder visions with measurable business objectives. Process Documentation:

• Provide documentation or examples of established design critique frameworks and their impact on design quality and team collaboration.

• Detail methodologies used for qualitative research synthesis and how complex solution spaces were mapped and navigated.

• Showcase examples of how data-driven design choices were made and their subsequent impact on product performance or user satisfaction.

• Illustrate experience in mentoring junior designers, including any structured feedback or development processes implemented.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates must be prepared to demonstrate not only their design craft but also their ability to lead, optimize processes, and leverage advanced techniques like AI in their design workflow. The emphasis is on demonstrable impact and strategic thinking, not just visual output.

💵 Compensation & Benefits

Salary Range:

For a Lead UI UX Designer with 5-10 years of experience in Pune or Mumbai, India, the estimated annual salary range is ₹15,00,000 to ₹25,00,000. This range is based on NTT DATA's typical compensation structure for senior design roles in major Indian tech hubs, considering the candidate's experience level, leadership responsibilities, and the demand for specialized skills like AI integration and design operations.

Benefits:

• Comprehensive health insurance (medical, dental, vision) for employees and dependents.

• Paid time off, including annual leave, sick leave, and public holidays.

• Retirement savings plan (e.g., Provident Fund contributions).

• Opportunities for professional development, including training, certifications, and conference attendance.

• Access to NTT's global network of resources and innovation centers.

• Potential for performance-based bonuses and incentives.

• Employee assistance programs for mental health and well-being.

• Hybrid work arrangement offering flexibility. Working Hours:

Standard working hours are typically 40 hours per week, Monday to Friday. While some flexibility may be available, adherence to project deadlines and team collaboration needs is expected. Some evening or weekend work might be required during critical project phases or for international stakeholder meetings.

📝 Enhancement Note: The salary range is an estimate for the specified location and experience level, reflecting typical market rates for a lead design position with significant responsibilities in India. Actual compensation will be determined by NTT DATA based on the candidate's specific qualifications, experience, and interview performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: NTT DATA operates in the IT Services and Consulting sector, focusing on digital transformation, AI, cloud, security, and enterprise-scale solutions. Their client base includes 75% of the Fortune Global 100, indicating a focus on large, complex enterprises.

Company Size: NTT DATA is a large global organization with over 190,000 employees worldwide and annual revenues of $30 billion. This scale implies robust processes, diverse project opportunities, and a structured corporate environment.

Founded: NTT DATA was founded in 1988, bringing decades of experience and stability to the market. As part of the larger NTT Group, which invests heavily in R&D, they are positioned as a leader in innovation.

Team Structure:

• The design team at NTT DATA likely operates within larger project or service delivery units, collaborating closely with product management, engineering, and client account teams.

• As a Lead, this role will report into a Director or Senior Manager of Design/UX, with direct reports consisting of UI/UX designers.

• Cross-functional collaboration is a cornerstone of NTT DATA's approach, with designers expected to work with diverse stakeholders across different business units and client organizations. Methodology:

• NTT DATA emphasizes responsible innovation and client success, suggesting a methodology that balances cutting-edge technology with practical application and measurable business outcomes.

• Their approach likely involves a blend of agile development practices, user-centered design principles, and a strong focus on data analysis to drive strategic decisions and optimize solutions.

• The integration of AI and digital infrastructure services points to a forward-thinking methodology that leverages advanced technologies to solve complex business challenges.

Company Website: https://us.nttdata.com/

📝 Enhancement Note: Given NTT DATA's scale and global reach, the culture is likely professional, structured, and client-focused. The emphasis on innovation and digital transformation suggests an environment that values continuous learning and adaptation. The "hybrid" work arrangement indicates a move towards modern work practices while maintaining in-office collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a "Lead" position, signifying a senior level of expertise and responsibility. It sits above individual contributor designers and requires strategic thinking, team leadership, and the ability to influence design direction at a program or enterprise level. The focus on scaling design operations and mentoring teams indicates a transition towards management and strategic design leadership.

Reporting Structure: The Lead UI UX Designer will likely report to a Design Director, Head of UX, or a similar senior leadership role within the product or technology division. They will have direct reports, comprising a team of UI/UX designers. This structure allows for centralized design leadership while enabling distributed execution across projects.

Operations Impact: The Lead UI UX Designer plays a crucial role in shaping the user experience of NTT DATA's digital products and services, directly impacting client satisfaction, product adoption, and ultimately, revenue. By driving efficient design operations and aligning UX strategy with business metrics, this role contributes significantly to the company's reputation for innovation and its ability to deliver successful digital transformations for global enterprises.

Growth Opportunities:

• Leadership Advancement: Potential to move into senior management roles, such as Design Manager, Director of UX, or Head of Design, with broader team and strategic responsibilities.

• Specialization: Deepen expertise in specific areas like AI-driven design, design systems at scale, or UX strategy consulting for major enterprise clients.

• Cross-functional Mobility: Opportunities to transition into Product Management, Program Management, or other strategic roles within NTT DATA, leveraging design expertise.

• Global Exposure: Work on international projects and collaborate with diverse teams across NTT DATA's global network.

• Continuous Learning: Access to NTT Group's significant R&D investments and continuous professional development programs to stay ahead of industry trends.

📝 Enhancement Note: The "Lead" designation and the responsibilities outlined point to a role that is a significant step in a design career, bridging individual contribution with leadership and strategic oversight. The growth opportunities are substantial, reflecting the company's investment in talent development.

🌐 Work Environment

Office Type: NTT DATA operates with a hybrid work model. This means employees will have a combination of remote work and in-office presence, likely at one of their established offices in Pune or Mumbai. The office environment is expected to be professional and geared towards collaborative work, client meetings, and team synergy.

Office Location(s):

• Pune, Maharashtra, India: Offices are typically located in prominent business districts, offering accessibility via public transport and proximity to other corporate facilities.

• Mumbai, Maharashtra, India: Similar to Pune, offices are situated in key commercial areas, providing a professional workspace and meeting facilities.

Workspace Context:

• The workspace will likely foster collaboration, with dedicated areas for team meetings, brainstorming sessions, and client presentations.

• Access to necessary design tools, software, and hardware will be provided.

• The environment encourages interaction with product managers, engineers, and other design team members to ensure cohesive project development.

• Opportunities for informal knowledge sharing and cross-pollination of ideas among design professionals are encouraged.

Work Schedule: The standard work schedule is 40 hours per week, typically Monday through Friday. The hybrid model allows for flexibility, but employees are expected to be available for core working hours, team meetings, and client engagements as required. Some flexibility may be extended based on project needs and team agreements, but a consistent presence for collaborative activities is generally maintained.

📝 Enhancement Note: The hybrid nature of the work environment suggests a balance between personal flexibility and the need for in-person collaboration, especially for a lead role that involves mentoring and strategic alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will conduct an initial review of your resume and portfolio to assess basic qualifications and fit.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, leadership style, and understanding of design operations and AI integration.

• Portfolio Presentation & Technical Interview: This is a critical stage where you will present a curated selection of your work, focusing on projects demonstrating end-to-end design leadership, design operations scaling, AI integration, and strategic alignment. Expect in-depth questions about your process, decision-making, and impact.

• Team/Peer Interviews: You may meet with other designers or cross-functional team members (e.g., product managers, engineers) to assess your collaboration skills and cultural fit.

• Final Interview: Potentially with a senior leader or executive, focusing on strategic vision and overall leadership capabilities.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your leadership, design operations scaling, AI integration, and strategic UX accomplishments. Ensure projects span different problem spaces if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process (emphasizing design ops and AI), the challenges, your solutions, and the measurable outcomes. Quantify impact whenever possible (e.g., "reduced rework by X%", "accelerated research synthesis by Y%", "improved conversion by Z%").

• Highlight Design Ops & AI: Clearly call out specific examples of how you've scaled design operations (frameworks, processes) and integrated AI into your workflow. Explain why and how these elements were critical.

• Focus on Leadership: Demonstrate how you've led teams, mentored designers, and influenced stakeholders.

• Prepare for Deep Dives: Be ready to discuss your design decisions in detail, defend your choices, and articulate how your work aligned with business goals.

Challenge Preparation:

• You may be given a design challenge or case study to complete, either in advance or during an interview.

• Understand the Brief: Carefully read and understand the requirements of the challenge. Ask clarifying questions if needed.

• Structure Your Approach: Outline your plan, identify key assumptions, and define the scope of your response.

• Simulate Real-World Constraints: Consider time limitations, available resources, and stakeholder needs as you would in a real project.

• Present Clearly: Whether written or verbal, present your solution logically, explaining your rationale and highlighting your design process, leadership, and any strategic considerations.

📝 Enhancement Note: The interview process is designed to thoroughly assess both design craft and leadership capabilities, with a strong emphasis on practical application of design operations and AI. A well-prepared, strategic portfolio presentation is key to success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), InVision, Axure RP. Proficiency in at least one advanced design tool is essential.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello. Experience using these for managing design tasks and workflows.

• User Research & Testing: UserTesting.com, Lookback, Maze, SurveyMonkey, Google Forms. Familiarity with tools for conducting and analyzing user research.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics. Understanding how to interpret user behavior data.

• BI & Dashboarding Tools: Tableau, Power BI, Looker. Ability to consume and interpret data visualizations to inform design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms interact with user journeys can be beneficial for enterprise-level design.

• Integration Tools: Awareness of how design outputs integrate with development pipelines and system architectures.

📝 Enhancement Note: Proficiency in leading design and prototyping tools is a baseline requirement. The emphasis on "AI-Driven Discovery" and "data-driven design choices" suggests a need for familiarity with tools that can support data analysis and potentially AI-assisted design workflows.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A primary focus on understanding and meeting client needs, ensuring that design solutions deliver tangible business value.

• Innovation: Encouraging the exploration of new technologies (like AI) and methodologies to drive forward-thinking solutions.

• Collaboration: Fostering strong partnerships with cross-functional teams (product, engineering, business) to achieve shared goals.

• Excellence: A commitment to high-quality design, rigorous process, and continuous improvement in all aspects of work.

• Integrity: Upholding ethical standards in design, data handling, and client interactions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in agile teams, working closely with product managers to define requirements and engineers to ensure feasibility and effective implementation.

• Proactive Communication: Regular updates, transparent sharing of progress, and open feedback loops are encouraged to maintain alignment and address challenges early.

• Mentorship & Knowledge Sharing: A culture that supports learning from each other, sharing best practices, and elevating the collective skill set of the design team.

📝 Enhancement Note: NTT DATA's culture likely reflects its global presence and focus on delivering complex solutions. The values emphasize professionalism, client success, and a forward-looking approach to technology and design.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Global Needs with Local Nuances: Designing solutions that cater to diverse international user bases while adhering to specific client requirements and regional regulations.

• Integrating Emerging Technologies: Effectively incorporating AI and other advanced technologies into the design process and product offerings in a meaningful and user-friendly way.

• Managing Stakeholder Expectations: Aligning the visions and priorities of multiple stakeholders across different departments and client organizations to ensure cohesive product strategy.

• Scaling Design Operations: Developing and implementing processes that can efficiently support a growing number of projects and designers without compromising quality or speed.

• Navigating Complex Enterprise Systems: Designing intuitive user experiences for sophisticated enterprise software that may have inherent complexity.

Learning & Development Opportunities:

• AI in Design Workshops: Access to specialized training and workshops focused on leveraging AI for research, ideation, and design optimization.

• Design Leadership Programs: Opportunities to develop advanced leadership and management skills through internal programs and external certifications.

• Industry Conferences: Participation in leading design and technology conferences to stay abreast of the latest trends and network with peers.

• Mentorship: Guidance from senior design leaders within NTT DATA and potentially access to mentors across the global NTT Group.

• Exposure to Diverse Industries: Working with clients across various sectors provides broad industry knowledge and experience.

📝 Enhancement Note: The challenges are typical for a senior, strategic role within a large, global IT services company. The growth opportunities are robust, reflecting NTT DATA's commitment to employee development and its position at the forefront of digital transformation.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you scaled design operations. What frameworks did you implement, and what was the impact on delivery timelines and engineering rework?"

• "How have you integrated AI into your design process? Provide a specific example of how it accelerated research synthesis or led to more data-driven design choices."

• "Walk us through a complex UX strategy you developed for a global enterprise. How did you align diverse stakeholder visions with measurable business metrics?"

• "Explain your approach to leading and mentoring a team of designers. How do you foster collaboration and professional growth?" Company & Culture Questions:

• "What interests you about NTT DATA's focus on AI and digital transformation?"

• "How do you see your role contributing to NTT DATA's mission of accelerating client success?"

• "Describe your ideal work environment and how you thrive in a hybrid model."

• "How do you ensure your design decisions align with broader business objectives?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your unique role, the steps taken (emphasizing design ops and AI integration), the challenges encountered, your solutions, and the quantifiable results.

• Visual Storytelling: Use clear, concise visuals (mockups, wireframes, user flows, data charts) to illustrate your process and outcomes.

• Highlight Impact: Quantify the success of your projects using metrics related to efficiency, user satisfaction, business goals, and engineering efficiency.

• Articulate Leadership: Be prepared to discuss how you led teams, influenced stakeholders, and managed projects effectively.

• Be Ready for Q&A: Anticipate detailed questions about your design rationale, decision-making process, and how you handle ambiguity or conflicting requirements.

📝 Enhancement Note: Interview preparation should focus on articulating specific examples that directly address the key requirements of scaling design operations and integrating AI, alongside strong UX strategy and leadership skills.

📌 Application Steps

To apply for this Lead UI UX Designer position:

• Submit your application through the NTT DATA careers portal via the provided URL.

• Customize Your Resume: Tailor your resume to highlight experience in design leadership, design operations scaling, AI integration in design, and strategic UX planning. Use keywords from the job description.

• Prepare Your Portfolio: Select your strongest case studies that demonstrate end-to-end design ownership, process improvements, and the impact of AI. Ensure it is well-organized and easily navigable.

• Practice Your Presentation: Rehearse your portfolio walkthrough, focusing on clearly articulating your process, decisions, and quantifiable achievements, especially in design operations and AI.

• Research NTT DATA: Understand their services, client base, and recent innovations, particularly in AI and digital transformation, to better tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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