Lead Product Designer, Marketplace

📍 Job Overview

Job Title: Lead Product Designer, Marketplace

Company: Jobgether (Partner Company)

Location: Chile

Job Type: Full-time

Category: Product Design, Marketplace Operations

Date Posted: 2026-08-28

Experience Level: 5+ Years (Lead/Senior Level)

Remote Status: Fully Remote

🚀 Role Summary

• Marketplace Discovery Ownership: Drive the end-to-end design strategy for a complex, AI-powered discovery marketplace, balancing creator visibility with consumer trust and relevance.

• AI-Driven Experience Design: Conceptualize and design innovative AI-assisted features, including conversational interfaces, personalized recommendations, and trust-building mechanisms.

• Cross-Functional Leadership: Collaborate closely with founder-led product and engineering teams to translate ambitious ideas into tangible, high-quality user experiences.

• 0-to-1 Product Development: Lead the design process from initial opportunity identification and problem framing through rapid prototyping, iteration, and product launch.

📝 Enhancement Note: While the title is "Lead Product Designer," the description also mentions the possibility of being considered at a "Senior level depending on experience and role alignment." This suggests a flexible approach to seniority, with a strong emphasis on demonstrated marketplace and AI design expertise. The role is presented as a significant opportunity to influence a critical product area and raise design standards across a global team.

📈 Primary Responsibilities

• End-to-End Design Ownership: Take full accountability for the marketplace discovery experience, from initial opportunity identification and problem definition to defining the design direction, rapid prototyping, and delivering high-quality, shipped user experiences.

• Two-Sided Marketplace Strategy: Shape and execute the design strategy for a complex two-sided marketplace, adeptly balancing the distinct needs of creators (visibility, growth, trust) with those of consumers (relevance, confidence, meaningful experiences).

• AI Integration in Discovery: Design intuitive and human-centered AI-driven discovery features, including conversational interfaces, personalized recommendation engines, curation journeys, and robust trust signals.

• Systemic Experience Design: Connect various product systems and user experiences, understanding the intricate interplay between community dynamics, creator offerings, content, user engagement, and marketplace mechanics to influence user discovery and decision-making.

• Rapid Prototyping & Validation: Employ AI-assisted development and prototyping tools to rapidly explore concepts, validate hypotheses, and efficiently bridge the gap between design concepts and production-ready features.

• Product & Engineering Collaboration: Actively contribute to product strategy, make informed trade-offs, and ensure design feasibility, scalability, and alignment with overarching business and user objectives through close partnership with product managers and engineers.

• Design Quality & Consistency: Uphold and elevate design quality and consistency across the entire marketplace experience through strong application of interaction design, visual design principles, and systems thinking.

• Mentorship & Influence: Contribute to the growth of other designers by sharing expertise and raising the bar for design thinking and execution, acting as a design leader through influence rather than formal people management.

• Ambiguity Navigation: Thrive in ambiguous environments, building conviction through experimentation, iterative design, feedback loops, and data-driven insights, rather than waiting for complete requirements.

• Proactive Communication: Maintain open and proactive communication channels, sharing design thinking, surfacing critical decisions early, articulating trade-offs clearly, and ensuring alignment across a globally distributed team.

📝 Enhancement Note: The responsibilities emphasize a high degree of autonomy and strategic input, typical of a Lead or Senior Product Designer role. The focus on "0-1 product development," "AI-assisted prototyping," and "connecting product systems" indicates a need for a designer who can operate strategically and technically, not just execute visual designs. The "Accountabilities" section clearly outlines the scope of ownership.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational foundation in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected. A portfolio demonstrating applied knowledge is paramount.

Experience:

• Minimum of 5 years of dedicated product design experience.

• Proven track record of shipping complex, multi-user experiences and complex two-sided platforms.

• Demonstrated experience in owning and defining design direction for a significant product area at a senior or lead level.

• Extensive experience with 0→1 product development, guiding ambiguous opportunities from conception through launch and iteration. Required Skills:

• Marketplace & Two-Sided Platform Design: Essential experience understanding and designing for the dynamics between supply-side participants (creators) and consumers.

• AI-Assisted Prototyping & Development: Genuine fluency with tools such as Cursor, Claude Code, v0, Lovable, or comparable AI-driven design and development technologies for rapid concept exploration and testing.

• Advanced Figma Proficiency: Expert-level ability to create high-fidelity designs, interactive prototypes, and design systems that facilitate effective cross-functional collaboration.

• Product & Systems Thinking: Strong ability to analyze and connect individual user experiences to broader platform dynamics, business outcomes, and interconnected systems.

• Discovery Experience Design: Deep understanding of marketplace discovery elements including search, ranking algorithms, recommendation systems, user engagement strategies, trust and safety mechanisms, creator visibility, and conversion funnel optimization.

• Problem Framing & Opportunity Identification: Skill in identifying and articulating new product opportunities and framing complex problems for design solutions.

• Communication & Alignment: Excellent verbal and written communication skills, capable of clearly explaining design rationale, constructively challenging assumptions, and building consensus across product, engineering, and design teams.

• Ambiguity & Iteration: Comfort and a bias toward action in ambiguous situations, embracing experimentation, iterative design processes, and learning from feedback.

• Autonomy & Proactivity: Highly proactive and autonomous working style, essential for success in a remote, asynchronous environment requiring clear ownership and initiative.

• Professional English Fluency: CEFR C2 / ILR 5 equivalent proficiency in spoken and written English.

Preferred Skills:

• Experience with conversational UI design.

• Familiarity with user research methodologies and translating insights into design solutions.

• Experience working in a globally distributed, asynchronous team environment.

• Understanding of data analysis and its application in design decision-making.

• Familiarity with AI/ML concepts as they apply to user experience.

📝 Enhancement Note: The requirements heavily emphasize practical, hands-on experience with emerging AI design tools and a deep understanding of marketplace dynamics. The explicit mention of specific AI tools suggests that candidates should be prepared to discuss their experience and proficiency with these technologies during the interview process. The "0-1 product development" requirement is critical for candidates to highlight in their portfolios.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Shipped Products: Showcase at least 2-3 significant products or features that have been successfully launched and are currently in market.

• Marketplace Case Studies: Include detailed case studies specifically focused on designing for two-sided marketplaces, highlighting how user needs on both sides were addressed and balanced.

• AI-Driven Design Projects: Present projects where AI or machine learning played a key role in the user experience, demonstrating your approach to designing with or for AI.

• Complex System Interactions: Illustrate your ability to design for complex systems, showing how different components and user flows interact within a larger platform.

• 0-to-1 Product Development: Provide a case study that clearly outlines your involvement in taking an ambiguous idea from its initial concept through to a launched product.

• Problem Framing & Solution: For each case study, clearly articulate the problem you were solving, your design process, the key decisions made, and the measurable impact of your solutions.

Process Documentation:

• Design Process Transparency: Clearly document your end-to-end design process for at least one major project, detailing user research, ideation, prototyping (especially AI-assisted), user testing, iteration, and final implementation.

• Cross-Functional Collaboration Workflows: Demonstrate how you have collaborated with product managers, engineers, and other stakeholders, including examples of how you facilitated alignment and decision-making.

• System Design Documentation: If applicable, include examples of system diagrams or flowcharts that illustrate complex user journeys or platform interactions you designed.

• Metrics & Impact Reporting: For each case study, articulate the key metrics used to measure success and provide quantitative data demonstrating the impact of your design solutions on business and user outcomes.

📝 Enhancement Note: The portfolio is paramount for this role, especially the demonstration of experience with complex marketplaces and AI-assisted design. Candidates should prepare to walk through their portfolio, explaining their thought process, decision-making, and the impact of their work, with a particular focus on how they tackled ambiguity and leveraged AI tools.

💵 Compensation & Benefits

Salary Range: USD $140,000 – $170,000 annually. This range is globally competitive and benchmarked against U.S. standards, reflecting the scope and experience required. The specific placement within this range will depend on the candidate's experience, demonstrated skills, and alignment with the Lead or Senior level requirements.

Benefits:

• Equity Participation: Opportunity to own a stake in the company, including ongoing refresh grants, aligning personal success with company growth.

• Generous Paid Time Off: 35 days of paid time off annually, supporting work-life balance and rejuvenation.

• Fully Remote Working Environment: Complete flexibility to work from any location, fostering autonomy and global collaboration.

• Company Retreats: Two company-wide retreats per year, bringing the distributed global team together for connection and strategic planning.

• Health & Wellbeing Support: Comprehensive benefits package designed to support the physical and mental health of employees.

• Professional Development: Resources and support for continuous learning and career advancement, encouraging skill enhancement and growth.

Working Hours: While the role is full-time, the company emphasizes a high-autonomy culture. The focus is on outcomes and meaningful results rather than strict adherence to hours worked. This implies flexibility in scheduling, suitable for a remote, asynchronous environment.

📝 Enhancement Note: The compensation is US-benchmarked, which is a significant advantage for candidates in regions with lower cost of living. The emphasis on "high-autonomy culture" and "outcomes rather than hours worked" suggests a results-oriented environment where flexibility is key.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on building a discovery marketplace that leverages AI to connect creators with audiences for meaningful experiences. The company operates within the rapidly evolving creator economy and AI-driven platforms space.

Company Size: While not explicitly stated, the mention of a "talented, globally distributed team" and "30+ countries" suggests a growing, international company, likely beyond the startup phase but still agile.

Founded: The founding date is not provided, but the company's focus on AI and a "founder-led product team" indicates a modern, innovation-driven approach.

Team Structure:

• Founder-Led Product Team: The core product direction is influenced by founders, implying a close alignment with the company's vision and strategic goals.

• Globally Distributed Team: Composed of professionals from over 30 countries, fostering a diverse and inclusive environment.

• Cross-Functional Collaboration: A strong emphasis on collaboration between Product Design, Product Management, and Engineering is evident, crucial for rapid iteration and shipping.

• Design Influence, Not Management: The Lead Designer will mentor and support other designers through influence, contributing to design quality and strategy without direct line management responsibilities.

Methodology:

• AI-Centric Development: A core methodology involves leveraging AI for product development, prototyping, and enhancing user discovery experiences.

• Experimentation & Iteration: The culture promotes building conviction through experimentation, iteration, and continuous learning, operating effectively within ambiguity.

• Outcome-Oriented: A strong focus on achieving meaningful results and impact, rather than simply logging hours.

• Data-Informed Decisions: While not explicitly detailed, the emphasis on "evidence" and "metrics" implies a data-informed approach to design and product strategy.

Company Website: https://jobgether.com/

📝 Enhancement Note: The company culture is characterized by innovation, global diversity, high autonomy, and a strong focus on leveraging AI and data to build a complex marketplace. The "founder-led" aspect suggests a dynamic environment where strategic input is highly valued.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Lead or Senior Product Designer level, focusing on a critical product area (Marketplace Discovery). It requires significant autonomy, strategic input, and the ability to drive end-to-end design processes. The expectation is for a designer who can operate independently and influence product direction.

Reporting Structure: The designer will work closely with a founder-led product team and experienced engineers. While there's no formal people management, the role involves influencing and mentoring other designers globally. The reporting line is likely to a Head of Product or a Founder.

Operations Impact: The Lead Product Designer will have a direct and significant impact on the core functionality of the marketplace, influencing user acquisition, engagement, and retention through enhanced discovery experiences. Their work will be critical to the success of the two-sided marketplace, directly affecting both creator opportunities and consumer satisfaction, and by extension, the company's revenue growth.

Growth Opportunities:

• Product Strategy Influence: Opportunity to significantly shape the product strategy and roadmap for a core marketplace feature, leveraging AI and design innovation.

• Skill Specialization: Deepen expertise in designing for complex marketplaces, AI-driven user experiences, and 0-to-1 product development.

• Leadership Through Influence: Develop leadership skills by mentoring other designers, driving design best practices, and influencing cross-functional teams without formal management.

• Global Exposure: Work with a diverse, international team, gaining experience in cross-cultural collaboration and global product development.

• Career Advancement: Potential to grow into a Head of Design role or take on leadership of other critical product areas as the company scales.

📝 Enhancement Note: This role offers substantial growth potential for a product designer looking to make a significant impact in a dynamic, AI-focused environment. The emphasis on strategic influence and ownership makes it an attractive position for experienced professionals.

🌐 Work Environment

Office Type: Fully Remote. This indicates a distributed workforce with no central office requirement.

Office Location(s): While the role is based in Chile for administrative purposes, the work environment is fully remote, allowing employees to work from anywhere. The company has a global presence, with employees in over 30 countries.

Workspace Context:

• Asynchronous Collaboration: The remote and globally distributed nature necessitates strong asynchronous communication practices, requiring clear documentation and proactive updates.

• Technology & Tools: Access to modern design and AI-assisted prototyping tools (Figma, Cursor, Claude Code, etc.) is fundamental to the role.

• Team Interaction: While remote, there are opportunities for interaction through virtual meetings, Slack channels, and crucially, twice-yearly company retreats designed to foster team cohesion and strategic alignment.

Work Schedule: The culture emphasizes outcomes over hours. While a full-time commitment is expected, there is significant flexibility in scheduling, accommodating different time zones and personal needs, provided work is completed efficiently and collaboratively.

📝 Enhancement Note: The fully remote, asynchronous nature of the work environment requires candidates to be highly self-motivated, organized, and adept at digital communication. The twice-yearly retreats are a key element for team building and strategic alignment in this distributed model.

📄 Application & Portfolio Review Process

Interview Process:

• AI-Powered Screening: Initial application review is conducted by an AI matching process to assess core requirements.

• Shortlist to Hiring Company: Top-fitting candidates are shortlisted and presented directly to the partner company's internal team.

• Internal Company Interviews: The hiring company will manage subsequent interview stages, which typically include:

  • Portfolio Review & Design Deep Dive: A thorough walkthrough of your portfolio with a focus on marketplace, AI design, and 0-to-1 product development experience. Expect detailed questions about your process, decision-making, and impact.
  • Product Strategy & Problem Solving: Discussions around how you would approach specific challenges within the marketplace discovery experience, including AI integration and balancing user needs.
  • Technical & Tool Proficiency: Assessment of your skills with Figma and AI-assisted prototyping tools.
  • Behavioral & Cultural Fit: Evaluation of your fit with the company's high-ownership, collaborative, and autonomous working principles.
  • Founder/Leadership Interviews: Final interviews may involve founders or senior leadership to assess strategic alignment and vision.

Portfolio Review Tips:

• Curate Strategically: Focus on projects that best demonstrate your marketplace expertise, AI design experience, 0-to-1 product development capabilities, and systems thinking.

• Tell a Story: For each case study, clearly articulate the problem, your role and process, the challenges encountered, the solutions designed, and the quantifiable outcomes. Emphasize your decision-making rationale.

• Highlight AI Tools: Specifically showcase your use of AI-assisted prototyping tools, explaining how they accelerated your design process and improved outcomes.

• Showcase Metrics: Quantify the impact of your designs wherever possible. Use data to support your claims about user satisfaction, conversion rates, engagement, or creator success.

• Demonstrate Systems Thinking: Illustrate how your designs integrate into the broader marketplace ecosystem and how you considered various user segments and their interactions.

• Be Prepared for Ambiguity: Practice discussing how you approach ill-defined problems and leverage iterative design to find solutions.

Challenge Preparation:

• Marketplace Scenario: Be prepared for hypothetical scenarios related to improving marketplace discovery, increasing creator visibility, or enhancing consumer trust using AI.

• AI Design Exercise: You might be asked to sketch out or discuss how you would design a specific AI-driven feature for the marketplace.

• Design System Thinking: Discuss how you would approach building or scaling a design system for a complex, global marketplace.

• Communication Practice: Rehearse articulating your design thinking clearly and concisely, especially when discussing trade-offs and complex concepts.

📝 Enhancement Note: The interview process emphasizes practical application and strategic thinking. Candidates should be ready to deep-dive into their portfolio, articulate their design process with a focus on AI and marketplace dynamics, and demonstrate their ability to operate autonomously in a remote setting.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency required for high-fidelity design, prototyping, and design system development.

• AI-Assisted Prototyping & Development Tools: Fluency with tools such as Cursor, Claude Code, v0, Lovable, or comparable technologies is essential for rapid exploration and testing of AI-driven features.

• Prototyping Tools (General): Proficiency in other industry-standard prototyping tools beyond Figma may be beneficial.

Analytics & Reporting:

• Analytics Platforms: Familiarity with platforms like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior, tracking key metrics, and informing design decisions.

• Data Visualization Tools: Ability to interpret data presented in dashboards and reports to identify trends and opportunities.

CRM & Automation:

• CRM Systems: While not a direct CRM role, understanding how marketplace dynamics interact with CRM data (e.g., creator/consumer segmentation) is beneficial.

• Collaboration & Communication Tools: Extensive use of tools like Slack, Notion, Jira, or similar for asynchronous communication, project management, and documentation.

📝 Enhancement Note: The emphasis on AI-assisted tools is a critical differentiator. Candidates should be prepared to discuss their experience with specific AI design tools and how they integrate them into their workflow to accelerate design and development.

👥 Team Culture & Values

Operations Values:

• High Ownership: Taking full responsibility for one's work, driving initiatives forward with autonomy and accountability.

• Outcomes Over Hours: Focusing on delivering measurable results and impact rather than simply tracking time spent working.

• Craft & Quality: A commitment to high standards in design execution, user experience, and product polish.

• Continuous Improvement: A mindset of constant learning, iteration, and seeking better ways to solve problems and improve processes.

• Collaboration & Inclusivity: Working effectively with a diverse, global team, valuing different perspectives and fostering an inclusive environment.

• Experimentation & Learning: Embracing an iterative approach, testing hypotheses, and learning from both successes and failures.

Collaboration Style:

• Asynchronous & Proactive: Communication is primarily asynchronous, requiring clear, concise, and proactive updates and documentation.

• Cross-Functional Partnership: Strong emphasis on close collaboration with Product Management and Engineering, fostering a shared understanding and alignment on goals and execution.

• Influence & Mentorship: Design leadership is achieved through influence, sharing expertise, and mentoring peers to elevate the overall quality of design thinking and execution.

• Feedback-Driven: An open culture for giving and receiving constructive feedback to drive continuous improvement in design and product development.

📝 Enhancement Note: The company culture values individuals who are proactive, autonomous, results-oriented, and adept at working in a globally distributed, asynchronous environment. The emphasis on "craft" and "continuous improvement" suggests a team that is passionate about delivering high-quality work.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Ambiguity: Navigating the inherent uncertainty of 0-to-1 product development and the evolving landscape of AI in user experience.

• Balancing Two Sides: Effectively designing for the complex, often conflicting needs of creators and consumers within a single marketplace platform.

• AI Integration Complexity: Translating cutting-edge AI capabilities into intuitive, user-friendly, and trustworthy experiences.

• Global Distribution & Asynchronicity: Ensuring effective collaboration and alignment across diverse time zones and cultural contexts without constant real-time interaction.

• Maintaining Design Quality: Upholding high design standards and consistency across a rapidly growing and evolving product.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in the rapidly evolving field of AI-assisted design tools and methodologies.

• Marketplace Dynamics Mastery: Gain extensive experience in the nuances of designing for complex, two-sided marketplaces.

• Product Strategy Leadership: Develop strategic thinking and leadership skills by influencing product direction and roadmap.

• Remote & Asynchronous Work Best Practices: Hone skills in effective communication, collaboration, and productivity in a fully remote setting.

• Cross-Functional Impact: Broaden understanding of engineering and product management by working closely on core product initiatives.

📝 Enhancement Note: The challenges are directly tied to the innovative nature of the role, involving cutting-edge AI and complex marketplace dynamics. The growth opportunities are significant for a designer seeking to expand their strategic influence and specialize in high-demand areas.

💡 Interview Preparation

Strategy Questions:

• Marketplace Growth Strategy: "How would you approach designing a feature to increase creator visibility on our marketplace, considering AI recommendations and user trust?" (Focus on problem framing, user needs, AI application, and metrics.)

• AI Feature Design: "Describe your process for designing a conversational AI interface for a discovery experience. What are the key considerations for user trust and personalization?" (Highlight your AI tool experience and design methodology.)

• Balancing User Needs: "Imagine a scenario where creator needs for exposure conflict with consumer needs for highly relevant content. How would you design the discovery algorithm and UI to balance these?" (Emphasize systems thinking and trade-off articulation.)

• 0-to-1 Product Approach: "Walk us through how you would take an ambiguous opportunity for improving user intent detection in our marketplace discovery from concept to launch." (Focus on iterative process, validation, and minimum viable product thinking.)

Company & Culture Questions:

• "Why this role and company?": Connect your skills in marketplace design and AI to the company's mission and the specific challenges of this role.

• "How do you handle ambiguity?": Provide specific examples from your portfolio or experience.

• "Describe your ideal remote work environment and how you stay productive.": Highlight your self-management, communication, and collaboration skills.

• "How do you mentor or influence other designers?": Showcase your leadership style and contributions to design quality. Portfolio Presentation Strategy:

• Structure for Impact: Begin each case study with a clear problem statement and your specific role. Follow with your process, key decisions, challenges, solutions, and quantifiable results.

• Emphasize AI Tools: For relevant projects, explicitly show how you used AI tools (Cursor, Claude Code, etc.) and the benefits they brought (speed, exploration, novel solutions).

• Quantify Outcomes: Use metrics (e.g., conversion lift, engagement increase, user satisfaction scores) to demonstrate the business impact of your designs.

• Explain Trade-offs: Be ready to discuss difficult decisions you made and the trade-offs you considered (e.g., feature scope vs. time to market, creator needs vs. consumer experience).

• Connect to the Role: Conclude by summarizing how your experience and approach align with the specific needs of this Lead Product Designer, Marketplace role.

📝 Enhancement Note: Candidates should prepare to articulate their design process with a strong emphasis on AI tool utilization, marketplace dynamics, and 0-to-1 product development. Demonstrating how they handle ambiguity and collaborate remotely will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link.

• Portfolio Customization: Ensure your portfolio prominently features at least one in-depth case study on marketplace design and another highlighting your experience with AI-assisted design tools or 0-to-1 product development. Tailor your portfolio to showcase projects that directly address the requirements of balancing two-sided marketplaces and leveraging AI for discovery.

• Resume Optimization: Update your resume to clearly highlight your 5+ years of product design experience, specifically mentioning "marketplace design," "two-sided platforms," "AI-assisted prototyping," "0-to-1 product development," and proficiency in "Figma." Quantify achievements and responsibilities wherever possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare to discuss specific examples of how you've handled ambiguity, collaborated cross-functionally in a remote setting, and leveraged AI tools to accelerate design and prototyping.

• Company Research: Familiarize yourself with Jobgether's mission and values, and understand the challenges of building a discovery marketplace. Be prepared to discuss how your design philosophy aligns with their culture of high ownership and outcomes.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.