Lead Product Designer

📍 Job Overview

Job Title: Lead Product Designer

Company: Jeeny

Location: Riyadh, Riyadh Province, Saudi Arabia

Job Type: Full-time

Category: Product Design & UX

Date Posted: 2026-06-22

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead and mentor a team of Product Designers (PDs) and Associate Product Designers (APDs) to elevate user experience standards.

• Drive comprehensive user experience research and user testing initiatives to inform design decisions and product strategy.

• Develop and execute both short-term and long-term design strategies that align with Jeeny's business objectives and market position.

• Manage design backlogs, prioritize tasks, and oversee design sprints to ensure efficient and timely delivery of design assets.

• Foster a culture of continuous improvement within the design team, emphasizing data-driven decision-making and user-centric design principles.

📝 Enhancement Note: This role requires a strong blend of leadership, strategic thinking, and hands-on design expertise. The emphasis on UX research and user testing suggests a data-informed approach to product development, crucial for a competitive ride-hailing market. The need to manage design backlogs and sprints indicates an Agile environment where efficiency and iterative design are paramount.

📈 Primary Responsibilities

• Lead, mentor, and develop a team of Product Designers and Associate Product Designers, fostering their professional growth and skill enhancement.

• Oversee and guide continuous user experience research and user testing activities, ensuring robust data collection and analysis.

• Produce and critically review comprehensive discoveries derived from user research, translating insights into actionable design recommendations.

• Manage and prioritize the design backlog, ensuring alignment with product roadmaps and business priorities.

• Conduct and manage design sprints, ensuring effective collaboration and timely delivery of design outputs.

• Regularly review the work produced by the design team, providing constructive feedback to maintain high-quality standards.

• Track, report on, and achieve relevant design and product metrics and Key Performance Indicators (KPIs) on a regular basis.

• Build and articulate both short-term tactical and long-term strategic design plans for Jeeny's product offerings.

• Represent the design team in various forums, conducting thought leadership workshops and cross-functional discussions.

📝 Enhancement Note: The responsibilities highlight a dual focus on team management and strategic design leadership. The emphasis on "producing and reviewing comprehensive discoveries" implies a deep dive into user needs and market trends, essential for innovation in the transportation tech sector. The requirement to "track, report and achieve relevant metrics and KPIs" underscores the importance of demonstrating design's impact on business outcomes.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.

• MBA or an advanced degree is preferred, indicating a strong business acumen alongside design expertise. Experience:

• A minimum of 5 years of experience in Product Design for user-facing mobile and web applications.

• Experience working for tech companies in the transportation, delivery, or eCommerce space is highly preferred, demonstrating domain-specific knowledge.

• Experience working in the Middle East, specifically in Saudi Arabia (KSA) and Jordan, is preferred, indicating an understanding of regional market nuances and user behaviors. Required Skills:

• Team Leadership & Mentorship: Proven ability to lead, manage, and develop a team of designers.

• UX Research & User Testing: Expertise in conducting and synthesizing user research, usability testing, and other qualitative/quantitative research methods.

• Design Strategy Development: Ability to define and articulate long-term design visions and roadmaps.

• Agile Methodologies: Proficiency in managing design sprints, backlogs, and working within Agile development frameworks.

• Mobile & Web Application Design: Strong portfolio showcasing experience in designing intuitive and engaging user interfaces for both mobile (iOS/Android) and web platforms.

• Data Analysis & KPI Tracking: Experience in defining, tracking, and reporting on design-related KPIs and metrics.

• Stakeholder Management: Ability to effectively communicate design strategy and rationale to various internal stakeholders.

Preferred Skills:

• Native Arabic Speaker: Fluency in Arabic is preferred, facilitating deeper user understanding and communication within the region.

• E-commerce/Transportation Domain Expertise: Deep understanding of user needs and design challenges within ride-hailing, delivery, or e-commerce platforms.

• Cross-functional Collaboration: Experience working closely with product managers, engineers, and marketing teams.

• Prototyping & Wireframing Tools: Advanced proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, etc.

• User Journey Mapping: Skill in mapping complex user journeys to identify pain points and opportunities for improvement.

📝 Enhancement Note: The requirement for a Bachelor's degree in a technical or business field, coupled with a preference for an MBA, signals that Jeeny values a strategic, business-oriented approach to product design. The emphasis on regional experience (KSA, Jordan) and Arabic language proficiency suggests that understanding local user behaviors and cultural contexts is critical for success in this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of product design experience, with a strong emphasis on mobile and web applications.

• Demonstrable case studies highlighting leadership in UX research and user testing initiatives, detailing methodologies and outcomes.

• Examples of successful design strategy development and implementation, including long-term vision and roadmap articulation.

• Evidence of managing design backlogs and design sprints within an Agile development environment.

• Projects that clearly articulate the impact of design decisions on user engagement, conversion rates, or other relevant business KPIs. Process Documentation:

• Case studies should clearly outline the design process followed, from initial discovery and research to final implementation and iteration.

• Documentation should include user personas, journey maps, wireframes, interactive prototypes, and high-fidelity UI designs.

• Evidence of A/B testing or other experimental design approaches to validate design hypotheses and optimize user flows.

• Clear articulation of how user feedback and data were integrated into the design process for continuous improvement.

📝 Enhancement Note: Applicants should prepare to showcase not just final designs but the entire process, emphasizing how research informed strategy and how metrics were used to measure success. The portfolio should clearly differentiate between individual contributions and team leadership responsibilities.

💵 Compensation & Benefits

Salary Range:

Given the Lead Product Designer title, 5-10 years of experience, and location in Riyadh, Saudi Arabia, a competitive salary range is estimated. Based on industry benchmarks for similar roles in the Middle East tech sector, the annual salary could range from SAR 200,000 to SAR 350,000 (approximately $53,000 - $93,000 USD), depending on experience, specific skill set, and negotiation.

Benefits:

• Health Benefits: Comprehensive medical coverage for employees.

• Insurance: Likely includes life insurance and potentially other forms of coverage.

• Flexible Working Hours: Allows for better work-life balance and accommodates individual productivity peaks.

• Professional Development: Opportunities to grow skills and advance within the company.

• Opportunity to collaborate with talented individuals and expand skill set.

• Environment encouraging ownership and excellent outcomes. Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week.

• The mention of "Flexible working hours" suggests a degree of autonomy in scheduling, provided core responsibilities and team collaboration needs are met.

📝 Enhancement Note: The salary estimate is based on publicly available data for Lead Product Designer roles in Riyadh, considering factors like cost of living, market demand for tech talent, and the competitive landscape of the ride-hailing industry in Saudi Arabia. The benefits package is typical for tech companies aiming to attract and retain top talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Ride-hailing / Mobility as a Service)

Company Size: While not explicitly stated, Jeeny is described as a "leading ride-hailing platform" operating in multiple countries and a joint venture involving significant entities like Rocket Internet. This suggests a medium to large-sized organization with established operations and growth ambitions.

Founded: Jeeny was founded with the aim of revolutionizing daily commuting, indicating a focus on innovation and user-centric solutions within the transportation sector.

Team Structure:

• The role implies managing a team of Product Designers (PDs) and Associate Product Designers (APDs), suggesting a dedicated design department within the product organization.

• This design team likely collaborates closely with Product Managers, Engineers, UX Researchers, and potentially Marketing and Data Analytics teams.

• The Lead Product Designer will report to a higher-level Product or Design leader, contributing to the overall product strategy. Methodology:

• Jeeny emphasizes "innovation, teamwork, and a passion for delivering exceptional user experiences."

• The role's responsibilities highlight a data-driven approach, with a focus on user experience research, user testing, and KPI tracking.

• Agile methodologies are implied through the management of design sprints and backlogs.

Company Website: https://jeeny.me/

📝 Enhancement Note: Jeeny operates in a dynamic and competitive ride-hailing market, where user experience is a key differentiator. The company culture appears to value innovation, collaboration, and data-informed decision-making, aligning with modern tech company practices. The joint venture structure suggests a stable foundation with global backing, combined with a localized operational focus.

📈 Career & Growth Analysis

Operations Career Level: This is a leadership role, positioned as "Lead Product Designer." It signifies a senior individual contributor or early-stage management role, responsible for guiding a specific function (product design) and its team. The scope includes strategic input, team development, and execution oversight.

Reporting Structure: The Lead Product Designer will likely report to a Head of Product, VP of Product, or Chief Product Officer. They will manage a team of Product Designers and Associate Product Designers.

Operations Impact: The Lead Product Designer's work directly influences Jeeny's product's usability, desirability, and overall user satisfaction. This impacts customer acquisition, retention, engagement, and ultimately, revenue generation within the competitive ride-hailing and mobility market. By leading UX research and strategy, they shape the user's perception of the brand and the platform's effectiveness.

Growth Opportunities:

• Leadership Advancement: Potential to move into a Head of Design or Director of Product Design role, overseeing larger teams and broader design functions.

• Strategic Product Involvement: Deeper involvement in product strategy, roadmap planning, and business decision-making for Jeeny's markets.

• Cross-functional Leadership: Opportunities to lead design initiatives across multiple product lines or markets.

• Skill Specialization: Further development in specific areas like UX research methodologies, design systems, or product strategy.

• International Exposure: Potential to contribute to product development strategies for different regions within Jeeny's operational footprint.

📝 Enhancement Note: This role offers a clear path for career progression within product design leadership, especially within the fast-growing tech and mobility sectors in the Middle East. The blend of strategic responsibility and team management provides a solid foundation for future leadership roles.

🌐 Work Environment

Office Type: The role is listed as "On-site" with flexible working hours, suggesting a primary office-based work environment with some flexibility. Jeeny is a tech company, so the office is likely modern, collaborative, and equipped with necessary tools.

Office Location(s): The primary office location is Riyadh, Saudi Arabia. This implies working within a bustling capital city with a growing tech ecosystem.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace designed for collaboration between designers, product managers, engineers, and other stakeholders.

• Technology & Tools: Access to industry-standard design software, collaboration platforms, and potentially dedicated research facilities or tools.

• Team Interaction: Frequent interaction with the design team for reviews, workshops, and mentorship, as well as cross-functional engagement for product development cycles.

Work Schedule: While full-time, the "flexible working hours" benefit indicates that employees have some control over their daily schedule, as long as responsibilities are met and team coordination is maintained. This allows for better integration of deep work sessions with collaborative meetings.

📝 Enhancement Note: The on-site requirement with flexible hours suggests a company that values in-person collaboration and team cohesion while also recognizing the importance of employee autonomy and work-life balance, common in progressive tech companies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's core requirements.

• Hiring Manager Interview: A discussion with the hiring manager (likely a Head of Product or Design) to delve into your experience, leadership style, and strategic thinking. Expect questions about team management, UX research methodologies, and design strategy.

• Design Team/Peer Interview: Interviews with other designers or cross-functional team members to assess your collaborative skills, technical proficiency, and cultural fit. This may include a portfolio walkthrough.

• Design Challenge/Case Study: A practical exercise to evaluate your problem-solving skills, design process, and ability to articulate design decisions. This could involve a take-home assignment or an in-person workshop.

• Final Interview: Potentially with senior leadership (e.g., CPO) to discuss long-term vision, company fit, and strategic contributions.

Portfolio Review Tips:

• Highlight Leadership: Clearly showcase instances where you led design initiatives, mentored junior designers, and influenced product strategy.

• Detail Your Process: For each project, explain your role, the problem you were solving, your research methodology, design decisions, rationale, and the outcomes achieved (quantified with metrics whenever possible).

• Showcase Research Depth: Emphasize your UX research and user testing examples, detailing how insights were gathered and translated into impactful design solutions.

• Strategic Thinking: Include examples of how you've developed and executed design strategies, showing long-term vision and alignment with business goals.

• Tailor to Jeeny: If possible, include work that demonstrates an understanding of the transportation, delivery, or e-commerce space, or insights into the Middle Eastern market.

• Conciseness and Clarity: Present your work clearly and concisely, focusing on the most impactful projects that align with the job description.

Challenge Preparation:

• Understand the Business: Research Jeeny, its competitors, and the ride-hailing market in Saudi Arabia and Jordan.

• UX Principles: Be ready to discuss core UX principles, design thinking, and user-centered design methodologies.

• Problem-Solving: Prepare to tackle a design problem related to mobility, user acquisition, retention, or operational efficiency in a ride-hailing context.

• Metrics & Impact: Be ready to discuss how you measure design success and articulate the business impact of your work using data.

• Collaboration: Consider how you would collaborate with product managers and engineers to bring your designs to life.

📝 Enhancement Note: The interview process is designed to assess both leadership capabilities and deep product design expertise. Preparing a portfolio that emphasizes strategic thinking, data-driven research, and quantifiable impact will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (proficiency expected in at least one, likely Figma given industry trends).

• User Research Platforms: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing (e.g., UserTesting.com, Lookback), and potentially qualitative data analysis tools.

• Project Management & Collaboration: Jira, Confluence, Asana, Trello (for managing design backlogs and sprints).

• Communication: Slack, Microsoft Teams.

Analytics & Reporting:

• Product Analytics: Tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to track user behavior, feature adoption, and conversion funnels.

• BI Tools: Potentially Tableau, Power BI, or Looker for creating dashboards and reporting on key metrics.

CRM & Automation:

• While not directly a design tool, an understanding of CRM systems (e.g., Salesforce) and marketing automation platforms may be beneficial for context on user journeys and communication strategies.

📝 Enhancement Note: Proficiency in modern design and prototyping tools like Figma is almost certainly a prerequisite. Familiarity with product analytics platforms is essential for a data-driven Lead Product Designer, enabling them to measure the impact of their designs and inform future iterations.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through research and empathy.

• Innovation: A drive to explore new solutions and technologies to improve the transportation experience.

• Collaboration: A belief in working together across teams to achieve common goals and build the best product.

• Data-Driven Decisions: Using analytics and insights to guide design choices and measure impact.

• Ownership & Accountability: Taking responsibility for design outcomes and driving projects to successful completion.

• Continuous Improvement: A mindset of constantly seeking ways to enhance processes, skills, and product quality.

Collaboration Style:

• Cross-functional Partnership: Close collaboration with Product Management, Engineering, and Data Analytics teams to ensure designs are feasible, effective, and aligned with business objectives.

• Open Communication: Encouraging candid feedback and constructive critique within the design team and with other departments.

• Agile Workflow: Working in iterative cycles, participating in daily stand-ups, sprint planning, and retrospectives.

• Knowledge Sharing: Actively sharing insights, best practices, and learnings within the design team and across the organization.

📝 Enhancement Note: Jeeny's stated values of innovation and exceptional user experiences, combined with the role's responsibilities, suggest a culture that rewards proactive problem-solving and collaborative effort. The emphasis on data and continuous improvement indicates a performance-oriented environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of meeting diverse user demands while ensuring designs contribute to Jeeny's commercial objectives in a competitive market.

• Scaling Design Operations: As Jeeny grows, maintaining design quality and consistency across new features and markets will require robust processes and strong team leadership.

• Rapid Iteration in a Fast-Paced Industry: The ride-hailing sector demands quick adaptation to market changes, technological advancements, and competitor moves, requiring agile and responsive design.

• Cross-Cultural Design Considerations: Designing for users in KSA and Jordan requires sensitivity to cultural nuances, local behaviors, and varying technological access.

• Measuring Design ROI: Quantifying the direct impact of design improvements on business metrics can be challenging but is crucial for demonstrating value.

Learning & Development Opportunities:

• Advanced UX Research Techniques: Deepening expertise in cutting-edge research methodologies and analytical tools.

• Design System Development: Opportunity to contribute to or lead the creation and evolution of a comprehensive design system for scalability.

• Product Strategy Influence: Gaining more influence over the product roadmap and strategic direction.

• Leadership Skills: Developing advanced leadership and team management capabilities.

• Industry Trends: Staying abreast of emerging trends in mobility, AI in design, and user experience innovation.

📝 Enhancement Note: The challenges presented are typical for leadership roles in fast-growing tech companies, especially in emerging markets. The growth opportunities are substantial, offering a clear trajectory for a motivated and skilled product design leader.

💡 Interview Preparation

Strategy Questions:

• "How would you approach developing a long-term design strategy for Jeeny, considering our position in the KSA and Jordan markets?" (Prepare to discuss market analysis, user segmentation, competitive landscape, and innovation opportunities.)

• "Describe a time you successfully led a team through a complex design challenge. What was your approach to mentorship and driving outcomes?" (Focus on leadership style, team motivation, conflict resolution, and successful project delivery.)

• "How do you balance user needs with business objectives and technical constraints when making design decisions?" (Illustrate with a specific project example, highlighting trade-offs and decision-making processes.)

• "What is your philosophy on UX research and user testing? How do you ensure insights are actionable and translated into design improvements?" (Detail your preferred methodologies, tools, and how you advocate for user needs.) Company & Culture Questions:

• "What excites you about Jeeny and the ride-hailing industry in the Middle East?" (Showcase your research on Jeeny and your understanding of the market's potential.)

• "How do you foster a collaborative and innovative environment within a design team?" (Discuss your approach to team dynamics, feedback, and psychological safety.)

• "How do you measure the success of your design work and communicate its impact to stakeholders?" (Prepare to discuss KPIs, A/B testing, and presenting design ROI.) Portfolio Presentation Strategy:

• Structure Each Case Study: Clearly define the problem, your role, the process, your solutions (wireframes, mockups, prototypes), the rationale behind your decisions, and the quantified results.

• Emphasize Leadership: For team projects, clearly delineate your specific contributions and leadership responsibilities.

• Showcase Research: Dedicate time to explaining your UX research and testing processes, including user insights and how they shaped the final design.

• Interactive Elements: Be prepared to navigate through interactive prototypes or mockups to demonstrate user flows and interactions effectively.

• Concise Storytelling: Tell a compelling story for each project, focusing on the journey from problem to solution and impact.

📝 Enhancement Note: Candidates should prepare to demonstrate a strategic mindset, strong leadership capabilities, and a deep understanding of user-centered design principles, backed by data and research. The interview will likely assess not just design skills but also business acumen and cultural fit.

📌 Application Steps

To apply for this Lead Product Designer position at Jeeny:

• Submit your application through the provided Workable link.

• Craft a compelling resume: Tailor your resume to highlight your experience in product design for mobile and web applications, specifically mentioning your leadership roles, UX research expertise, and experience in tech companies (especially transportation, delivery, or eCommerce). Use keywords from the job description.

• Prepare your portfolio: Ensure your portfolio is up-to-date, showcases your best work (especially mobile/web applications), clearly outlines your design process, details your leadership experience, and quantifies the impact of your work with relevant metrics. Be ready to present specific case studies that demonstrate your strategic thinking and research capabilities.

• Research Jeeny: Familiarize yourself with Jeeny's app, its services, its competitors in Saudi Arabia and Jordan, and its company values. Understand the unique challenges and opportunities within the Middle Eastern ride-hailing market.

• Practice your pitch: Be ready to articulate your experience, leadership philosophy, and design strategy clearly and concisely, particularly during portfolio walkthroughs and behavioral interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.