Junior Graphic Designer

📍 Job Overview

Job Title: Junior Graphic Designer

Company: Moonpig Group (Buyagift & Red Letter Days)

Location: London, England, United Kingdom

Job Type: Fixed Term Contract (3 Months)

Category: Creative & Media / Art & Design

Date Posted: September 04, 2026

Experience Level: Junior (0-2 years)

Remote Status: Hybrid (1-2 days per week in office)

🚀 Role Summary

• This role is a critical support function within the Moonpig Experiences creative team, focusing on the execution of design assets for marketing, digital, and retail channels.

• The Junior Graphic Designer will be responsible for translating creative briefs into visually compelling and on-brand creative materials that drive customer engagement and commercial goals.

• A key aspect of this role involves adapting existing brand assets and templates for various platforms, ensuring consistency and efficiency in creative output.

• The position offers a valuable opportunity for professional development, allowing the designer to hone their skills, gain experience with established brand systems, and receive constructive feedback.

📝 Enhancement Note: This role is specifically a 3-month fixed-term contract, which is a crucial detail for candidates to consider regarding career progression and commitment. The hybrid model emphasizes collaboration, requiring 1-2 days per week in the London office.

📈 Primary Responsibilities

• Design and execute seasonal advertising, campaign banners, and promotional graphics for a variety of owned and third-party channels (e.g., Tesco, Argos, Amazon).

• Create engaging website assets, imagery, and visuals to support Trading teams and enhance the online customer experience.

• Adapt and resize existing design templates and artwork to meet the specific requirements of different platforms, channels, and media.

• Support the development and rollout of printed marketing materials, product packaging, and retail displays for key partners like John Lewis.

• Design visually appealing email campaigns and other customer touchpoints to drive engagement and conversions.

• Meticulously execute creative briefs, ensuring all design output adheres strictly to established brand guidelines and maintains high standards of quality.

• Implement revisions and iterate on creative work based on feedback from stakeholders, demonstrating adaptability and a solution-focused mindset.

• Contribute to the overall consistency and quality assurance of all creative assets produced by the team.

📝 Enhancement Note: The responsibilities highlight a strong focus on execution and adaptation, typical for a junior role. The emphasis on third-party channels and major retailers indicates a need for understanding diverse platform requirements and brand collaborations.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in graphic design principles is expected, likely obtained through a relevant degree, diploma, or equivalent practical experience.

Experience: A minimum of 0-2 years of experience in a graphic design role, with demonstrated experience in creating digital and/or print assets. Experience within an agency or in-house creative team environment is beneficial.

Required Skills:

• Strong creative enthusiasm and the ability to generate fresh ideas that align with project briefs.

• Proficiency in design software, specifically Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).

• Experience with collaborative design tools like Figma for asset creation and handover.

• Familiarity with Canva for quick asset creation and adaptability.

• Ability to comfortably use and experiment with AI design tools.

• Aptitude for working within established brand guidelines while maintaining design integrity and quality.

• Excellent communication skills for receiving and implementing feedback effectively.

• A proactive and solution-focused approach to tackling creative challenges.

• Understanding of visual communication principles, including layout, typography, and color theory. Preferred Skills:

• Experience designing for e-commerce platforms or retail partners.

• Familiarity with email marketing design best practices and platforms.

• Basic understanding of print production processes and requirements.

• Experience with motion graphics or simple animation for digital assets.

📝 Enhancement Note: The requirement for AI tools suggests the company is embracing emerging technologies in their creative workflow, which is a key differentiator. The emphasis on Figma and Canva alongside Adobe Creative Suite indicates a need for versatility in tool usage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of design projects showcasing versatility across digital and print media.

• Demonstrations of ability to adapt artwork for different platforms and channels (e.g., web banners, social media assets, email graphics).

• Examples of work created within specific brand guidelines, highlighting adherence to brand identity.

• Projects that illustrate problem-solving skills and creative thinking in response to a brief.

• Evidence of iterative design processes, showing how feedback was incorporated into final designs. Process Documentation:

• While formal process documentation is less critical for a junior role, candidates should be prepared to discuss their personal design workflow from brief to final delivery.

• Ability to articulate how they manage revisions and incorporate feedback to refine designs.

• Understanding of how design assets integrate into broader marketing or campaign workflows.

📝 Enhancement Note: For a Junior Graphic Designer role, the portfolio is paramount. It should clearly demonstrate the candidate's foundational skills, adaptability, and ability to work within constraints, rather than complex process documentation.

💵 Compensation & Benefits

Salary Range: A competitive salary will be offered, commensurate with the candidate's experience and the fixed-term nature of the contract. Based on industry benchmarks for Junior Graphic Designers in London with hybrid working arrangements and a 3-month FTC, the estimated annual equivalent salary range is £25,000 - £32,000. This would translate to approximately £12.50 - £16.00 per hour for the contract duration.

Benefits:

• Competitive Pay & Bonuses

• Generous Pension Plans

• Staff Discounts on experiences

• Share Schemes

• Private Healthcare (UK)

• Dental Insurance

• Life Insurance

• Mental Health Support

• Generous Holidays

• Learning Allowances

• Coaching and Development Programs

• Volunteering Days

Working Hours: The standard working hours are approximately 40 hours per week. The role operates on a hybrid model, requiring 1-2 days per week in the London office, with flexibility offered for the remaining workdays.

📝 Enhancement Note: The salary is estimated based on typical London market rates for junior creative roles on a fixed-term contract. The comprehensive benefits package is highly attractive and indicative of Moonpig Group's commitment to employee well-being and development, even for temporary staff.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the e-commerce and gift experience sector, specifically focusing on curated experiences and personalized gifting. As part of the Moonpig Group, it leverages a strong brand presence in the UK market.

Company Size: Moonpig Group is a significant player in the online gifting market, with a substantial employee base. This suggests a well-established organizational structure with dedicated departments for marketing, creative, product, and operations.

Founded: Buyagift was founded in 2000, and Red Letter Days has a longer history, dating back to 1989. Moonpig acquired Buyagift in 2019, and Red Letter Days was later acquired by Moonpig Group in 2022, bringing together established brands under a unified vision.

Team Structure:

• The Junior Graphic Designer will be part of the in-house creative team within Moonpig Experiences.

• This team likely collaborates closely with Trading, Product, Marketing, and Retail departments to deliver cohesive customer experiences.

• Reporting structure will typically be to a Creative Lead or Senior Graphic Designer. Methodology:

• The creative team's methodology likely involves a blend of agile project management for campaign launches and more structured processes for brand asset management.

• Emphasis on data-driven creative decisions, using insights from Trading and Marketing teams to inform design choices.

• A collaborative approach to feedback and iteration is central to refining creative output.

Company Website: https://www.moonpig.com/ (and specific brand sites like buyagift.co.uk and redletterdays.co.uk)

📝 Enhancement Note: The integration of Buyagift and Red Letter Days under the Moonpig Group umbrella indicates a company that values established brands while driving innovation through a unified strategy. The focus on customer experience and data-driven marketing is a key cultural indicator.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level (Junior) position, suitable for individuals beginning their careers in graphic design. The role is designed to build foundational skills in a professional setting, with opportunities to learn from experienced designers and adapt to commercial design demands.

Reporting Structure: The Junior Graphic Designer will report to a Creative Lead or a Senior Graphic Designer within the Moonpig Experiences creative team. This structure provides direct mentorship and guidance.

Operations Impact: While not directly in revenue operations, this role significantly impacts the company's commercial success by creating visually appealing marketing and website assets that drive customer engagement, conversion rates, and brand perception across various channels.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific design areas like digital marketing design, email design, or print collateral.

• Brand System Mastery: Gain in-depth knowledge of working with established brand systems and how to apply them effectively across diverse media.

• Cross-Functional Exposure: Learn about the broader marketing and e-commerce landscape by collaborating with Trading, Product, and Marketing teams.

• Potential for Extension/Future Roles: Successful performance in this 3-month contract could lead to contract extensions or opportunities for permanent roles within the Moonpig Group, depending on business needs and candidate performance.

📝 Enhancement Note: The 3-month FTC nature means immediate growth might be focused on skill acquisition and performance within the contract scope. However, the potential for future opportunities is a significant growth aspect if the candidate proves valuable.

🌐 Work Environment

Office Type: The role is based in London and operates on a hybrid model, requiring 1-2 days per week in the office. This suggests a modern, collaborative office environment designed to foster teamwork and creative synergy.

Office Location(s): Specific office location in London to be confirmed during the recruitment process. Candidates should anticipate a central London workspace conducive to hybrid working.

Workspace Context:

• The office environment is expected to be dynamic and collaborative, facilitating interaction with the broader creative team and cross-functional departments.

• Access to necessary design tools and technology, including the specified software suite (Adobe Creative Suite, Figma, Canva, AI tools).

• Opportunities for informal learning and knowledge sharing through daily interactions with experienced designers and team members.

Work Schedule: A standard 40-hour work week is expected, with the flexibility of hybrid working allowing for a balance between in-office collaboration and remote work. The company emphasizes that face-to-face office time is important for alignment and decision-making.

📝 Enhancement Note: The hybrid model is a key feature, balancing the need for in-person collaboration with the flexibility desired by many professionals. The company explicitly states the importance of office days for effective teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Call (30 mins): A brief introductory call with the hiring manager to assess initial fit, discuss the role, and answer immediate questions. Candidates should be prepared to articulate their interest and briefly showcase relevant portfolio pieces.

• Offer: Successful candidates will receive an offer following the initial call.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills relevant to the job description (digital assets, campaign banners, email design, adaptation of templates).

• Showcase Versatility: Include examples that demonstrate your ability to work across different platforms and within brand guidelines.

• Highlight Process: Be ready to briefly explain your thought process for 1-2 key projects, focusing on how you interpreted the brief and achieved the desired outcome.

• Technical Proficiency: Ensure your portfolio clearly demonstrates proficiency in Adobe Creative Suite, Figma, Canva, and any AI tools used.

• Digital Format: Present your portfolio in a clear, easily navigable digital format (e.g., PDF, personal website, Behance).

Challenge Preparation:

• Given the streamlined interview process (one call before offer), there may not be a formal design challenge. However, candidates should be prepared to discuss their design process and problem-solving approach in detail during the interview.

• Be ready to articulate how you would approach a specific task mentioned in the responsibilities, e.g., designing a campaign banner or adapting an asset.

📝 Enhancement Note: The simplified interview process (one call before offer) suggests a focus on initial screening and immediate hiring needs. Candidates must be prepared to make a strong impression quickly, with their portfolio being the primary tool for showcasing capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for core graphic design tasks (Photoshop, Illustrator, InDesign). Proficiency is a must.

• Figma: Crucial for collaborative design workflows, prototyping, and asset handoff.

• Canva: Expected for quick, efficient asset creation and adaptation, particularly for less complex tasks or for use by non-designers.

• AI Design Tools: Experience or willingness to learn and utilize AI tools for design ideation, asset generation, or efficiency gains is required.

Analytics & Reporting: While not a direct responsibility, understanding how design impacts key metrics (e.g., click-through rates, conversion rates) will be beneficial. Familiarity with basic analytics dashboards is a plus.

CRM & Automation: No direct CRM or automation tool proficiency is listed as a requirement, but understanding how design assets fit into CRM-driven campaigns (e.g., email marketing) is advantageous.

📝 Enhancement Note: The explicit mention of Adobe Creative Suite, Figma, Canva, and AI tools is critical. Candidates must be proficient in at least the core Adobe suite and demonstrate familiarity or willingness to learn the others.

👥 Team Culture & Values

Operations Values:

• Creativity & Fresh Ideas: Encouraging innovative thinking and the development of engaging visuals.

• Collaboration: Working effectively with cross-functional teams to achieve shared goals.

• Brand Adherence: Maintaining high standards of consistency and quality in line with brand guidelines.

• Solution-Focused: Proactively addressing creative challenges with practical and effective design solutions.

• Adaptability: Being open to feedback and iterating on designs to meet project requirements.

Collaboration Style:

• The team fosters a collaborative environment where designers work closely with marketing, trading, and product teams.

• Open communication and constructive feedback are valued to ensure creative output aligns with business objectives.

• A hybrid work model necessitates effective communication and collaboration across in-office and remote team members.

📝 Enhancement Note: The company culture emphasizes a balance between creative freedom and commercial effectiveness, with a strong focus on collaboration and adaptability, which are key for success in a fast-paced e-commerce environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Fast-Paced Environment: The e-commerce sector requires rapid turnaround times for creative assets, especially during seasonal campaigns. Candidates need to manage their time effectively.

• Balancing Brand Consistency with Channel Requirements: Adapting designs for various platforms (e.g., social media, retail partners, email) while maintaining brand integrity can be challenging.

• Incorporating Feedback: Effectively interpreting and implementing constructive criticism from various stakeholders to improve designs.

• Learning New Tools/Technologies: Keeping pace with evolving design software and AI tools within the industry.

Learning & Development Opportunities:

• Hands-on Experience: Gaining practical experience in a professional design setting, working on real-world projects with significant customer reach.

• Mentorship: Learning from experienced designers and creative leads within the team.

• Exposure to Diverse Channels: Understanding the nuances of designing for different marketing and retail platforms.

• Company-Specific Systems: Becoming proficient in the Moonpig Group's brand guidelines and creative workflows.

📝 Enhancement Note: The primary growth opportunity lies in practical application and learning from experienced professionals within a structured, albeit temporary, role. The challenges are typical of junior roles in dynamic industries, offering significant learning potential.

💡 Interview Preparation

Strategy Questions:

• "Can you walk me through a project in your portfolio that demonstrates your ability to adapt existing brand assets for different platforms?" (Focus on process, tools used, and outcome).

• "Describe a time you received constructive feedback on your design work. How did you incorporate it, and what was the result?" (Highlight adaptability and problem-solving).

• "How do you ensure your designs align with both creative briefs and commercial objectives?" (Demonstrate understanding of business impact).

• "What is your experience with [mention specific tools like Figma, Canva, or AI tools]? How have you used them in your projects?" (Showcase technical proficiency). Company & Culture Questions:

• "What interests you about Moonpig Group and the Buyagift/Red Letter Days brands?" (Research the brands and their mission).

• "How do you approach working in a hybrid environment?" (Emphasize collaboration and communication).

• "What are your career aspirations in graphic design?" (Align with potential growth within the company). Portfolio Presentation Strategy:

• Be prepared to present 1-2 key projects in detail, discussing the brief, your creative process, the tools used, challenges faced, and the final outcome.

• Clearly articulate how your design decisions addressed the project requirements.

• Have clear, high-quality visuals of your work ready for screen sharing.

• Be concise and engaging, focusing on the impact and relevance of your work to the role.

📝 Enhancement Note: Given the single interview stage, candidates must be highly prepared to articulate their skills, experience, and suitability for the role directly to the hiring manager. The portfolio is the most critical element to prepare.

📌 Application Steps

To apply for this Junior Graphic Designer position:

• Submit your application through the provided link on jobs.lever.co.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your skills in digital and print design, adaptability across platforms, and adherence to brand guidelines. Prioritize examples relevant to marketing, web, and email assets.

• Resume Optimization: Ensure your resume clearly outlines your relevant design experience, technical skills (especially Adobe Creative Suite, Figma, Canva, AI tools), and any experience with e-commerce or retail contexts. Use keywords from the job description.

• Interview Preparation: Practice discussing your portfolio projects, your design process, how you handle feedback, and your understanding of brand consistency. Be ready to articulate your enthusiasm for the Moonpig Group brands.

• Company Research: Familiarize yourself with Moonpig Group, Buyagift, and Red Letter Days. Understand their brand identity, target audience, and recent campaigns to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.