Jr. Design Consultant - Fulltime

📍 Job Overview

Job Title: Jr. Design Consultant - Fulltime

Company: Samuel & Sons

Location: Hollywood, Florida, US

Job Type: Full-time

Category: Sales Operations / Showroom Operations

Date Posted: June 10, 2026

Experience Level: 1-3 years

Remote Status: On-site

🚀 Role Summary

• This role is critical for supporting showroom operations and driving sales through exceptional client engagement and product expertise in a luxury goods environment.

• Responsibilities include managing sample fulfillment, maintaining showroom aesthetics, and facilitating client product selection to ensure a seamless customer journey.

• The Junior Design Consultant will act as a key point of contact for clients and internal sales associates, requiring strong communication and organizational skills.

• This position offers an opportunity to develop expertise in interior design, textiles, and luxury furnishings within a family-owned company that values its employees.

📝 Enhancement Note: Based on the job description and company context, this role leans heavily into sales support and operational efficiency within a physical showroom environment. While not a traditional "Revenue Operations" or "Sales Operations" role focused on systems and strategy, it directly impacts revenue through client interaction and sales enablement, thus fitting within a broader "Sales Operations" or "Showroom Operations" category. The emphasis on "Customer Centric," "Human," and "United" values suggests a strong focus on interpersonal skills and teamwork.

📈 Primary Responsibilities

• Provide expert product guidance to clients, assisting with selections of patterns, colors, trims, and available product options to meet their design needs.

• Actively support sales associates and showroom efforts through suggestive selling and tailored product recommendations that align with client project requirements and preferences.

• Coordinate and manage special product requests and custom assignments, ensuring meticulous attention to detail and client satisfaction.

• Efficiently fulfill, package, and ship memo sample requests for the assigned sales territory, ensuring timely delivery.

• Prepare, customize, measure, and precisely cut product samples to support client projects, sales opportunities, and showroom displays.

• Accurately generate and process all client transactions, including reserves, quotations, and customer orders, ensuring data integrity and efficiency.

• Maintain showroom displays and product presentations, ensuring a visually appealing, organized, and on-brand environment.

• Manage stockroom organization, maintain an accurate inventory of memo samples, and oversee product storage to optimize operational efficiency.

• Participate in inventory audits and other inventory-related activities as directed to ensure stock accuracy.

• Partner effectively with Outside Sales Associates by preparing sample packages, supporting client presentations, and promptly fulfilling showroom requests.

• Collaborate with internal departments (e.g., logistics, customer service) to ensure seamless and timely fulfillment of customer needs and operational requirements.

• Contribute actively to continuous improvement initiatives aimed at enhancing showroom operations, streamlining processes, and elevating the overall customer experience.

📝 Enhancement Note: The responsibilities highlight a blend of direct client interaction and operational support, emphasizing accuracy and efficiency in tasks like sample fulfillment and order processing. The role requires a proactive approach to supporting sales and maintaining showroom standards, indicating a need for strong organizational and execution skills within a hands-on environment.

🎓 Skills & Qualifications

Education:

• Associate or Bachelor's Degree from an accredited institution. Experience:

• 1–3 years of professional experience in customer service, retail, showroom environments, hospitality, or sales support roles.

• Preferred: Experience in a showroom setting, the design industry, or with luxury goods.

• Preferred: Familiarity with interior design principles, textiles, furnishings, or related industry knowledge.

• Preferred: Proven experience supporting sales teams and working in customer-facing environments. Required Skills:

• Exceptional customer service orientation and client engagement abilities.

• Strong verbal and written communication skills, with the ability to articulate product details clearly.

• Excellent organizational and time-management skills, with a proven ability to manage multiple priorities effectively.

• High degree of attention to detail and accuracy in all tasks, from sample preparation to order entry.

• Ability to manage competing priorities in a fast-paced showroom environment.

• Professional presentation and polished interpersonal skills suitable for a luxury brand.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to accurately measure, cut, prepare, and organize product samples. Preferred Skills:

• Experience with order entry systems, Customer Relationship Management (CRM) software, or inventory management systems.

• Basic understanding of interior design principles, textiles, trims, or luxury furnishings.

📝 Enhancement Note: The requirements emphasize a balance between foundational customer-facing skills and specific technical/industry knowledge. The preference for showroom, design, or luxury goods experience suggests that candidates with direct exposure to these environments will have a distinct advantage. The emphasis on "soft skills" like communication, organization, and attention to detail is paramount given the client-facing nature of the role and the precision required in sample handling and order processing.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of previous customer service interactions or sales support scenarios, demonstrating problem-solving and client satisfaction.

• Include documentation of any process improvements or efficiency gains you have implemented in previous roles, particularly in inventory management or sample fulfillment.

• Present examples of organized work, such as well-maintained client files, inventory logs, or operational checklists.

• If applicable, provide evidence of order entry accuracy or CRM system utilization, highlighting data management best practices. Process Documentation:

• Be prepared to discuss your approach to workflow design and optimization for tasks such as sample fulfillment, order processing, and showroom organization.

• Demonstrate understanding of implementation and automation methods for improving efficiency in showroom operations.

• Articulate how you would measure the performance and success of implemented processes or operational changes.

📝 Enhancement Note: While a formal "portfolio" might not be standard for a Jr. Design Consultant, candidates should prepare to showcase their organizational capabilities and process-oriented thinking. This could involve bringing examples of organized work, detailed notes on how they've improved efficiency in past roles, or a structured approach to discussing their responsibilities. The emphasis on process documentation in the listing suggests an expectation that the candidate can articulate their methods for managing tasks and improving outcomes.

💵 Compensation & Benefits

Salary Range: $42,000 - $45,000 annually. This range is based on the provided information and reflects the typical compensation for a Junior Design Consultant role with 1-3 years of experience in a high-cost-of-living area like South Florida.

Benefits:

• Competitive hourly rate plus an incentive bonus structure.

• Comprehensive medical, dental, and vision insurance plans.

• Health Savings Account (HSA) option available.

• 401(k) retirement savings plan with a generous 4% company match.

• Paid Time Off (PTO) starting at 15 days per year.

• Floating holiday option for added flexibility.

• Paid company holidays.

Working Hours: The position is full-time, typically requiring 40 hours per week, aligning with standard business operating hours for a showroom environment.

📝 Enhancement Note: The salary range of $42,000-$45,000 annually is a competitive offering for a junior-level role in Hollywood, Florida, which has a moderate to high cost of living. The inclusion of benefits like comprehensive insurance, HSA option, and a 401(k) with a match, alongside a robust PTO package, indicates that Samuel & Sons invests in employee well-being and long-term retention. The "plus incentive" suggests a performance-based component to compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Home Furnishings & Textiles. Samuel & Sons operates within a high-end market, catering to interior designers, architects, and discerning clients who demand quality, craftsmanship, and unique design. This context implies a focus on exceptional customer experience, product knowledge, and maintaining brand prestige.

Company Size: Samuel & Sons is a family-owned company with a history spanning over three-quarters of a century. The description suggests a medium-sized organization where employees are valued and there's a strong "family feeling." This often translates to a more personal work environment, direct access to leadership, and opportunities for employees to make a visible impact.

Founded: Over 75 years ago. This long-standing history signifies stability, established reputation, and deep industry expertise.

Team Structure:

• The Junior Design Consultant will be part of the showroom team, likely working closely with senior design consultants, sales associates, and potentially a showroom manager.

• The role involves direct collaboration with Outside Sales Associates, acting as a support resource for their client interactions and sales activities.

• Cross-functional collaboration is expected with internal departments to ensure timely order fulfillment and customer satisfaction, indicating a need for strong communication and coordination skills. Methodology:

• Customer-Centric Approach: The company explicitly states, "The customer is at the heart of everything we do," driving all interactions and operational decisions.

• Human-Centric Values: Emphasis is placed on trust, respect, integrity, and supporting each other, fostering a collaborative and inclusive environment.

• Passion and Improvement: A drive to be better every day and to push boundaries by challenging assumptions and embracing change are core tenets.

• Data-Informed Decisions: While not explicitly stated for this role, the general business context of luxury sales implies data tracking for sales performance, inventory, and customer engagement.

Company Website: www.samuelandsons.com

📝 Enhancement Note: The company culture is heavily emphasized as family-oriented, customer-centric, and driven by core values that promote respect, passion, and innovation. For a Junior Design Consultant, this means fitting into a supportive team environment where individual contributions are recognized, and a high standard of client engagement is expected. The long history provides a stable backdrop for career development within specialized industry knowledge.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at an entry-level to junior professional stage (1-3 years experience). It serves as a foundational role within the showroom and sales support ecosystem, focusing on executing defined operational tasks and providing direct client assistance.

Reporting Structure: The Junior Design Consultant likely reports to a Showroom Manager or a Senior Design Consultant, who oversees daily operations and client interactions. They will also work closely with and support Outside Sales Associates.

Operations Impact: While not directly strategizing, this role directly impacts revenue by:

• Enhancing the client experience, leading to repeat business and positive referrals.

• Supporting sales associates in closing deals through efficient sample management and product guidance.

• Maintaining showroom presentation, which influences client perception and purchasing decisions.

• Ensuring operational efficiency in sample fulfillment and order processing, which indirectly supports sales velocity. Growth Opportunities:

• Specialization in Design & Textiles: Deepen expertise in luxury furnishings, patterns, trims, and interior design principles through hands-on experience and product training.

• Sales Acumen Development: Grow into a more senior sales support or even a junior sales associate role by learning advanced selling techniques, client relationship management, and product application.

• Operational Excellence: Develop advanced skills in inventory management, order processing systems, and showroom operational efficiency, potentially leading to a Showroom Operations Lead or Coordinator role.

• Cross-Functional Mobility: Gain exposure to various departments, potentially leading to opportunities in customer service management, logistics coordination, or even product development liaison roles.

📝 Enhancement Note: The growth path for a Junior Design Consultant at Samuel & Sons appears to be within the sales and showroom operations domain. The company's emphasis on internal development and its family-owned nature suggest a potential for long-term career progression within the organization, moving from support functions to more client-facing or operational leadership roles.

🌐 Work Environment

Office Type: This role is based within a physical showroom location. The environment is expected to be professional, client-facing, and visually oriented, showcasing high-end luxury furnishings and textiles.

Office Location(s): The specific office is the "Florida Showroom" located in Hollywood, Florida. This implies a dynamic, potentially busy environment with foot traffic from clients and designers.

Workspace Context:

• The workspace will involve direct interaction with clients and sales associates, requiring a professional and engaging demeanor.

• Access to product samples, displays, and potentially a dedicated workspace for administrative tasks like order entry and sample preparation will be provided.

• The environment fosters collaboration, with regular interaction expected between the Junior Design Consultant, senior sales staff, and potentially showroom management.

Work Schedule: The role is full-time, typically 40 hours per week. Given the showroom nature and client-facing responsibilities, the schedule may include weekends or extended hours during peak periods, though specific details would need to be confirmed. The on-site requirement means consistent presence during business hours is expected.

📝 Enhancement Note: The on-site requirement in a showroom setting is crucial. Candidates should expect a dynamic, visually rich, and client-focused environment. The workspace will necessitate excellent presentation skills and the ability to navigate a product-rich environment efficiently.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume to assess qualifications and experience against the requirements.

• Phone/Video Interview: An initial conversation with HR or a hiring manager to discuss your background, interest in the role, and cultural fit with Samuel & Sons' values.

• In-Person Interview: This will likely involve meeting with the Showroom Manager and potentially senior sales associates. Expect questions focused on customer service scenarios, product knowledge (or willingness to learn), operational efficiency, and how you handle pressure.

• Practical Assessment (Potential): You might be asked to demonstrate your organizational skills, prepare a sample package, or discuss how you would handle a specific client request.

• Final Interview: May involve a meeting with higher-level management to discuss career aspirations and long-term fit.

Portfolio Review Tips:

• Showcase Organization: If you have examples of organized client files, inventory logs, or process checklists from previous roles, bring them. These can visually demonstrate your attention to detail and organizational capabilities.

• Highlight Process Improvements: Prepare to discuss specific instances where you identified an inefficiency in a process (e.g., sample fulfillment, stockroom organization) and implemented a solution that improved accuracy or speed. Quantify results if possible (e.g., "reduced sample fulfillment time by X%").

• Customer Service Scenarios: Have 2-3 examples ready of challenging customer service situations you've successfully navigated, focusing on your problem-solving approach and the positive outcome.

• Product Passion: Even if you lack direct industry experience, express genuine enthusiasm for design, textiles, and luxury goods. Research Samuel & Sons' product lines and be prepared to discuss what excites you about them.

Challenge Preparation:

• Operational Scenario: Be ready to walk through your process for fulfilling a complex sample request for an out-of-state designer, including steps for verification, preparation, packaging, and shipping.

• Client Interaction: Prepare to role-play a scenario where a client is undecided between two high-end fabric options. Focus on your consultative approach, understanding their project needs, and guiding them toward the best fit.

• Problem-Solving: Anticipate questions about how you would handle a situation like discovering a discrepancy in inventory or a delayed sample shipment. Focus on clear communication, proactive problem-solving, and keeping relevant parties informed.

📝 Enhancement Note: The interview process is likely to be thorough, assessing both client-facing skills and operational aptitude. Candidates should prepare to articulate their experiences with specific examples, focusing on how they embody the company's core values and can contribute to showroom efficiency and client satisfaction. A proactive approach to learning and problem-solving will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft Office Suite: Essential for daily tasks, including Word for documentation, Excel for tracking inventory and basic data analysis, and Outlook for communication.

• Order Entry Systems: While not specified, experience with any system used for processing sales orders, quotes, and reservations is highly beneficial. Candidates should be prepared to learn new systems quickly.

• CRM Systems (Preferred): Experience with CRM software (e.g., Salesforce, Zoho CRM, or industry-specific CRMs) is preferred for managing client interactions, tracking sales progress, and accessing client history.

Analytics & Reporting:

• Basic data interpretation skills will be useful for understanding sales performance metrics, inventory levels, and customer feedback.

• Familiarity with generating basic reports from order entry or CRM systems would be advantageous. CRM & Automation:

• Inventory Management Systems: Experience with systems that track stock levels, manage sample inventory, and facilitate audits is a significant plus.

• Potential for Automation: While this role is junior, an understanding of how automation can improve efficiency in repetitive tasks (e.g., sample request notifications, order status updates) would be beneficial.

📝 Enhancement Note: Proficiency in Microsoft Office is a baseline requirement. Experience with order entry and CRM systems is preferred and will be a significant advantage. The role involves using these tools for operational efficiency, client management, and supporting sales efforts. Candidates should be ready to demonstrate their ability to learn and adapt to Samuel & Sons' specific technology stack.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: Every action should prioritize client satisfaction and experience, reflecting the company's core value. This means going the extra mile to assist clients and ensure their needs are met with integrity.

• Humanity & Respect: Treat all colleagues, clients, and partners with respect, trust, and integrity. Foster a supportive and inclusive environment where diverse perspectives are valued.

• Unity & Collaboration: Actively contribute to a team environment, supporting colleagues and working collaboratively to achieve shared showroom and company goals.

• Passion & Drive: Demonstrate enthusiasm for the products, the design industry, and continuous self-improvement. Approach challenges with a proactive and committed attitude.

• Innovation & Boundary Pushing: Be open to new ideas, challenge assumptions about existing processes, and embrace change to drive efficiency and enhance the customer experience.

Collaboration Style:

• Cross-functional Integration: Work seamlessly with Outside Sales Associates, showroom management, and potentially other departments (e.g., warehouse, customer service) to ensure smooth operations and client fulfillment.

• Feedback Exchange: Be receptive to feedback from colleagues and management, and provide constructive input to improve team performance and operational processes.

• Knowledge Sharing: Actively share insights about product offerings, client preferences, or operational efficiencies with team members to foster a collective learning environment.

📝 Enhancement Note: The company's stated core values ("Customer Centric," "Human," "United," "Passionate," "Push Boundaries") are central to the team culture. Candidates should be prepared to demonstrate how they embody these values in their daily work, particularly in their interactions with clients and colleagues. A collaborative spirit and a passion for the luxury design industry are key to thriving in this environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Fast-Paced Environment: The showroom can be busy with client traffic and diverse requests, requiring effective multitasking and prioritization.

• Product Knowledge Acquisition: Mastering the extensive product catalog, including intricate details about textiles, patterns, and trims, takes time and dedication.

• Balancing Operations & Sales Support: Juggling essential operational tasks (sample fulfillment, inventory) with direct client assistance and sales support can be demanding.

• Adapting to Luxury Client Expectations: Meeting the high standards and specific demands of luxury clientele requires exceptional service, discretion, and problem-solving skills.

Learning & Development Opportunities:

• Product Mastery: Extensive training and hands-on experience with Samuel & Sons' luxury textile and furnishings collections.

• Sales Process Immersion: Learning consultative selling techniques, understanding client project lifecycles, and developing effective product recommendation strategies.

• Operational Efficiency: Gaining practical experience in inventory management, sample fulfillment logistics, and showroom operational best practices.

• Industry Exposure: Developing a strong understanding of the interior design and luxury furnishings market, including trends, key players, and client needs.

• Mentorship: Potential for guidance from experienced sales associates and showroom management within a family-oriented company structure.

📝 Enhancement Note: The primary challenges lie in managing a dynamic workload and quickly acquiring specialized product knowledge. However, these challenges are directly linked to significant growth opportunities in developing expertise within the luxury design sector, honing sales support skills, and mastering showroom operations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage multiple urgent client requests simultaneously. How did you prioritize, and what was the outcome?" (Assesses prioritization, time management, and execution)

• "How would you approach recommending a specific fabric or trim to a client who is unsure about their final selection?" (Assesses consultative selling, product understanding, and client engagement)

• "Imagine you discover a discrepancy in the memo sample inventory. What steps would you take to resolve it, and who would you inform?" (Assesses problem-solving, attention to detail, and communication) Company & Culture Questions:

• "What interests you about working for Samuel & Sons, a family-owned company with a long history in luxury textiles?" (Assesses research, alignment with company values, and long-term interest)

• "How do you embody our core value of 'Customer Centric' in your daily work?" (Assesses understanding and application of company values)

• "Describe a time you collaborated with a colleague or team member to achieve a common goal." (Assesses teamwork and collaboration skills) Portfolio Presentation Strategy:

• Focus on Organization: If presenting visual examples, ensure they are neat, well-organized, and clearly labeled. For instance, show a sample of an organized inventory log or a client follow-up template.

• Process Walkthrough: Be prepared to verbally walk through your process for a key responsibility, such as fulfilling a memo sample request. Detail each step from receiving the request to shipping and confirmation.

• Highlighting Impact: Emphasize how your actions contributed to positive outcomes, such as client satisfaction, efficient sales support, or improved showroom orderliness. Use phrases like "This resulted in..." or "This helped to..."

📝 Enhancement Note: Interview preparation should focus on demonstrating strong customer service skills, operational diligence, and a proactive attitude, all framed within Samuel & Sons' core values. Candidates should be ready to draw upon specific examples from their past experiences to illustrate their capabilities and fit.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Comeet link: https://www.comeet.com/jobs/samuelandsons/83.003/jr_-design-consultant---fulltime/7A.C63

• Resume Customization: Tailor your resume to highlight customer service, retail, sales support, or showroom experience. Quantify achievements where possible (e.g., "Managed sample fulfillment for X designers," "Improved accuracy of order entry by Y%"). Ensure keywords like "customer service," "sales support," "inventory management," and "Microsoft Office" are present.

• Prepare for Scenario-Based Questions: Anticipate questions about handling customer interactions, managing operational tasks, and problem-solving. Prepare concise, STAR method (Situation, Task, Action, Result) answers.

• Research Samuel & Sons: Familiarize yourself with their product lines, history, and core values. Be ready to articulate why you are a good fit for their luxury brand and family-oriented culture.

• Practice Portfolio Presentation: If you choose to bring examples of your work (e.g., organized logs, process outlines), practice explaining them concisely and highlighting the impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.