Visual Designer and Content Editor (Contract)

📍 Job Overview

Job Title: Visual Designer and Content Editor (Contract)

Company: Mercari, Inc. (India)

Location: Bengaluru, Karnataka, India

Job Type: CONTRACTOR

Category: Design & Content Operations

Date Posted: March 18, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid (2 days office / 3 days remote)

🚀 Role Summary

• This role focuses on creating compelling visual assets and multimedia content to enhance Mercari's brand across digital platforms, utilizing both traditional design software and emerging AI-driven creative tools.

• Responsibilities include the end-to-end production of visual content, from concept to final delivery, ensuring brand consistency and impact for marketing and employer branding initiatives.

• A key aspect involves the integration and ethical application of AI design tools to streamline workflows, accelerate ideation, and explore new creative possibilities.

• The position requires close collaboration with cross-functional teams, including branding, HR, and talent acquisition, across global offices to execute impactful creative campaigns and communication strategies.

📝 Enhancement Note: While the job title is "Visual Designer and Content Editor," the responsibilities and required skills strongly indicate a focus on content operations and creative production within a marketing or employer branding context. The emphasis on AI tools and hybrid work arrangements suggests a modern, forward-thinking operations team.

📈 Primary Responsibilities

• Visual Design Execution: Design a wide array of visual assets for digital channels including social media posts, marketing campaigns, email newsletters, website elements, presentations, and core branding materials, ensuring strict adherence to brand guidelines.

• Video Production & Editing: Produce and edit high-quality video content tailored for social media, web platforms, and internal communications, encompassing tasks like cutting, transitions, text animation, motion graphics, and color grading.

• AI-Powered Creative Integration: Proactively integrate AI design tools into the daily workflow for tasks such as image generation, concept exploration, content enhancement, and process automation, while maintaining ethical usage standards.

• Cross-Functional Collaboration: Actively collaborate with branding, HR, Talent Acquisition (TA), and other global teams to develop and execute creative concepts and campaigns that resonate with target audiences.

• Content Strategy Support: Contribute to the development of storyboards, mood boards, and visual concepts for photo and video shoots, and assist in pre-production and post-production phases when necessary.

• Brand Consistency Management: Uphold and ensure consistent application of Mercari's brand identity across all visual and multimedia outputs, serving as a brand guardian.

• Workflow Optimization: Identify opportunities to improve existing design and video editing processes, leveraging new technologies and methodologies for increased efficiency and output quality.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and process-oriented thinking, essential for operations roles. The emphasis on "AI-Enabled Design" and "Workflow Optimization" points towards a need for candidates who can not only produce content but also improve how content is created and managed.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Graphic Design Proficiency: Expert-level command of Adobe Creative Suite, including Photoshop, Illustrator, and InDesign. Familiarity with Coral Draw is also expected.

• Video Editing Expertise: Strong skills in video editing software such as Adobe Premiere Pro, After Effects, or equivalent tools for producing dynamic video content.

• Multimedia Content Creation: Proven ability to create engaging multimedia assets, including short-form and long-form video content, motion graphics, and animated elements.

• Design Principles Mastery: Deep understanding of fundamental design principles, including typography, layout composition, color theory, and visual hierarchy.

• AI Design Tool Familiarity: Practical experience and a strong understanding of using Artificial Intelligence (AI) design tools for image generation, concept ideation, and workflow automation.

• Asset Sourcing: Experience using platforms like Motion Array for sourcing design templates and multimedia assets.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design concepts and collaborate effectively with diverse teams.

• Detail Orientation: Meticulous attention to detail to ensure accuracy, quality, and brand alignment in all creative outputs.

• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Preferred Skills:

• Experience in employer branding content creation and strategy.

• Familiarity with content management systems (CMS) or digital asset management (DAM) systems.

• Basic understanding of UX/UI principles for web-based visual assets.

• Experience with project management tools (e.g., Asana, Trello, Jira).

📝 Enhancement Note: The "Must-Have Skills" are extensive and cover a broad spectrum of creative and technical abilities. The emphasis on Adobe Creative Suite and video editing tools is standard for design roles, but the explicit mention of AI design tools and platforms like Motion Array indicates a forward-looking approach to content operations and production workflows.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong foundation in visual design principles, with examples of graphic design across various mediums (social media, web, print-like materials).

• A dedicated section demonstrating proficiency in video editing, featuring examples of diverse video projects (e.g., promotional videos, explainer animations, social media clips) with clear explanations of your role and contributions.

• A segment illustrating the application of AI tools in your design process, highlighting how AI was used for ideation, asset generation, or workflow efficiency improvements, with a focus on ethical usage.

• Evidence of brand consistency management, showcasing how you maintained brand identity across multiple assets and campaigns.

Process Documentation:

• Examples of how you've approached or documented design workflows, particularly those involving AI integration or efficiency gains.

• Case studies or project descriptions that detail your process for creating a specific visual asset or video, from brief to final delivery, including any feedback loops and revisions.

• Demonstrations of how you optimize content for different platforms and devices, showcasing an understanding of technical specifications and best practices for various digital channels.

📝 Enhancement Note: For a creative operations role like this, the portfolio is paramount. It needs to clearly articulate not just the final output, but the thought process, the tools used (especially AI), and the efficiency gains achieved. Candidates should be prepared to discuss their workflow and how they ensure quality and consistency.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Flexible Work Environment: Hybrid work arrangement allowing for a balance between office collaboration and remote flexibility (2 days office, 3 days remote).

• Full Flextime: Enjoy complete flexibility in working hours with no core time, enabling personalized scheduling to optimize productivity.

• Professional Development: Opportunities for learning and growth, including exposure to cutting-edge AI tools and modern creative workflows.

• Global Exposure: Work with a global technology company, offering insights into international operations and diverse team collaboration.

• Contract-Specific Perks: Potential for project-based bonuses or extensions based on performance and project needs.

Working Hours:

• Full flextime, meaning there are no fixed core working hours, allowing employees to structure their workday according to their most productive periods. The standard full-time workload is assumed to be approximately 40 hours per week.

📝 Enhancement Note: Salary is an estimate based on prevailing market rates for similar roles in Bengaluru, India. Benefits are derived from the "What We Offer" section and general understanding of contract roles in tech. The "Full flextime" benefit is highlighted for its unique appeal.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce (C2C Marketplace), Technology, FinTech (Merpay), Logistics, Blockchain.

Company Size: Mercari Group is a significant global player, with the India Center of Excellence likely comprising a growing team focused on specialized functions.

Founded: Mercari was founded in 2013 in Japan, growing into a leading tech unicorn before its IPO in 2018.

Team Structure:

• The role is part of the India Center of Excellence, likely housing specialized technical and creative talent.

• This Visual Designer and Content Editor will collaborate closely with Branding, HR, and Talent Acquisition (TA) teams, suggesting integration into broader GTM (Go-To-Market) and employer branding efforts.

Methodology:

• Data-Driven Creativity: While creative in nature, the emphasis on brand consistency and campaign impact suggests that design decisions are informed by branding objectives and performance metrics.

• Agile Workflow Integration: The fast-paced environment and hybrid work model imply an agile approach to project management and content delivery.

• Continuous Improvement: The focus on AI integration and workflow optimization points to a culture that values innovation and efficiency in creative processes.

Company Website: https://about.in.mercari.com/

📝 Enhancement Note: Mercari's description emphasizes its mission, global expansion, and a strong focus on culture and values. The India Center of Excellence is positioned as a strategic hub. The culture is defined by "Go Bold, All for One, Be a Pro," and foundations like "Sustainability, Diversity & Inclusion, Trust & Openness, Well-being for Performance."

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor with a focus on specialized creative production and content operations. It sits within the broader operational framework of the company's marketing and employer branding functions.

Reporting Structure:

• Likely reports to a Creative Lead, Marketing Manager, or Head of Content within the India Center of Excellence or a relevant global function.

Operations Impact:

• This role directly impacts Mercari's brand perception and external communication effectiveness through high-quality visual and multimedia content.

• Effective content creation supports employer branding efforts, attracting top talent to the India Center of Excellence and other global roles.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI-driven design tools, advanced video editing techniques, and motion graphics.

• Cross-Functional Exposure: Gain experience working with various departments (HR, Marketing, TA) to understand broader business objectives and tailor creative solutions.

• Project Leadership: Potentially take ownership of specific content projects or small campaigns as experience grows.

• Industry Trends: Stay at the forefront of creative technology and design trends through continuous learning and application.

• Contract-to-Full-Time Potential: Depending on performance and business needs, contract roles can sometimes transition into full-time positions within Mercari.

📝 Enhancement Note: The growth paths here are focused on deepening creative expertise and expanding operational influence within content creation, rather than traditional management tracks, fitting for a specialized contract role.

🌐 Work Environment

Office Type: The company offers a hybrid work model, indicating a blend of a collaborative office environment and the flexibility of remote work. The "India Center of Excellence" likely houses modern office facilities designed for creative and technical teams.

Office Location(s):

Workspace Context:

• Collaborative Spaces: The office is expected to have designated areas for team meetings, brainstorming sessions, and collaborative project work, facilitating interaction between designers, content creators, and stakeholders.

• Technology & Tools: Access to necessary hardware, software licenses (Adobe Creative Suite, video editing tools), and potentially specialized AI tools and resources will be provided or supported.

• Cross-Team Interaction: Opportunities to engage with colleagues from diverse backgrounds and functional areas within the India Center of Excellence and potentially global teams through virtual and in-person interactions.

Work Schedule:

• Hybrid Model: 2 days per week in the office, 3 days remote. This arrangement allows for in-person collaboration and team building while retaining the benefits of remote work flexibility.

• Full Flextime: The absence of core hours provides significant autonomy in structuring the workday, ideal for individuals who thrive on self-directed schedules.

📝 Enhancement Note: The hybrid and flextime model is a significant aspect of the work environment, appealing to candidates seeking work-life integration and autonomy. The focus on collaborative spaces and technology underscores the operations infrastructure supporting creative output.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess basic qualifications, design skills, and relevant experience, with a strong emphasis on creative output and AI tool usage.

• Technical/Creative Assessment: A practical exercise or a deep dive into your portfolio, focusing on your design process, video editing capabilities, and how you integrate AI tools. This may involve a design challenge or a presentation of past work.

• Stakeholder Interview: A discussion with hiring managers and potential collaborators (e.g., from HR or Branding teams) to evaluate your communication skills, cultural fit, and understanding of brand objectives.

• Final Review: A concluding interview to discuss the role in detail, address any remaining questions, and finalize the contract offer.

Portfolio Review Tips:

• Curate Strategically: Select your strongest and most relevant work. Prioritize pieces that showcase your graphic design, video editing, and AI integration skills.

• Tell a Story: For each project, clearly articulate the brief, your role, the design process, the tools used (especially AI), challenges overcome, and the final outcome or impact. Use visuals and concise text.

• Highlight AI Integration: Dedicate a section or clearly mark projects where AI tools were instrumental. Explain how you used them and the benefits achieved (e.g., speed, new concepts).

• Show Brand Consistency: Include examples that demonstrate your ability to maintain a consistent brand voice and visual identity across different assets.

• Video Showcase: Ensure your video editing examples are easily accessible and demonstrate a range of techniques and styles relevant to social media and web content.

• Professional Presentation: Organize your portfolio logically and ensure it's easy to navigate, whether it's a website, PDF, or presentation deck.

Challenge Preparation:

• Design Fundamentals: Be ready to discuss core design principles, typography, and color theory.

• Video Editing Workflow: Be prepared to explain your process for editing a video, from ingest to final export, including common challenges and solutions.

• AI Tool Application: Think about specific use cases for AI in design and video editing (e.g., generating initial concepts, upscaling images, automating repetitive tasks). Be ready to discuss ethical considerations.

• Brand Alignment: Understand Mercari's brand and mission, and be ready to explain how your design approach would align with it.

📝 Enhancement Note: The emphasis on a strong portfolio showcasing AI integration is critical. Candidates should be prepared to demonstrate practical application, not just theoretical knowledge, of these tools.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign (essential for graphic design).

• Video Editing Software: Adobe Premiere Pro, After Effects (essential for video production and motion graphics).

• AI Design Tools: Familiarity with current AI platforms for image generation, concept exploration, and workflow automation (specific tools may vary, but a proactive attitude towards adopting new AI tech is key).

• Asset Management: Experience with platforms like Motion Array for sourcing templates and stock assets.

Analytics & Reporting:

CRM & Automation:

• Project Management Tools: Familiarity with tools like Asana, Trello, or Jira for managing tasks and workflows within a hybrid, contract environment.

• Collaboration Platforms: Proficiency in tools like Slack, Microsoft Teams, or similar for communication and team collaboration.

📝 Enhancement Note: The technology stack is heavily skewed towards creative production tools. The key differentiator here is the explicit requirement for AI design tools, indicating Mercari's commitment to leveraging cutting-edge technology in its creative operations.

👥 Team Culture & Values

Operations Values:

• Go Bold: Embrace challenging projects and innovative approaches to content creation, pushing creative boundaries.

• All for One: Collaborate effectively with global teams, supporting colleagues and contributing to shared objectives, especially in employer branding and marketing initiatives.

• Be a Pro: Maintain high standards of quality, professionalism, and efficiency in all design and editing tasks, delivering reliable and impactful creative work.

• Data-Informed Creativity: While creative, ensure designs and content align with brand strategy and contribute to measurable outcomes, understanding the "why" behind creative requests.

• Continuous Learning: Stay abreast of new design trends, video editing techniques, and especially advancements in AI creative tools to maintain a competitive edge.

Collaboration Style:

• Cross-Functional Integration: Work seamlessly with HR, Branding, and TA teams, translating their needs into compelling visual and multimedia content.

• Feedback-Driven Improvement: Be open to constructive criticism and iterative feedback to refine creative work and ensure it meets objectives.

• Knowledge Sharing: Contribute to a collaborative environment by sharing insights on new tools, techniques, and best practices, particularly concerning AI in creative workflows.

📝 Enhancement Note: The company values are directly integrated into how operational tasks should be performed, emphasizing proactivity, teamwork, and professional excellence, especially within a global, contract-based setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving AI Landscape: Keeping pace with the fast-changing field of AI design tools and effectively integrating new technologies into established workflows.

• Balancing Creativity with Brand Constraints: Ensuring creative output is both innovative and strictly adheres to Mercari's brand guidelines and campaign objectives.

• Managing Multiple Stakeholders: Effectively communicating with and managing expectations from diverse teams (HR, Branding, TA) across different geographies and time zones.

• Contractual Role Dynamics: Navigating the specific expectations and project-based nature of a contract role, ensuring consistent delivery and alignment with short-to-medium term project goals.

Learning & Development Opportunities:

• AI Specialization: Develop deep expertise in generative AI tools and their applications in design and content creation, potentially becoming a go-to resource for AI-powered creative solutions.

• Advanced Multimedia Skills: Enhance proficiency in advanced video editing, motion graphics, and animation techniques.

• Cross-Departmental Understanding: Gain valuable insights into employer branding, talent acquisition strategies, and marketing campaign development through close collaboration.

• Exposure to Global Operations: Learn about operational workflows and creative strategies within a multinational tech company.

📝 Enhancement Note: The challenges and growth opportunities are framed around the specific demands of a creative role in a tech company, with a strong emphasis on AI and global collaboration.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a social media campaign to attract engineers to Mercari's India Center of Excellence, considering our 'Go Bold' value?" - Prepare by researching Mercari's current employer branding and thinking about innovative visual concepts.

• "Describe your process for integrating a new AI image generation tool into your existing design workflow. What are the potential benefits and risks?" - Be ready to detail practical steps, potential challenges, and ethical considerations.

Company & Culture Questions:

• "What do you know about Mercari's mission and values, and how do you see them reflected in creative work?" - Research Mercari's website, mission statement, and values (Go Bold, All for One, Be a Pro).

• "How do you approach collaboration with HR and Branding teams to ensure creative assets meet their strategic goals?" - Emphasize communication, understanding briefs, and iterative feedback.

Portfolio Presentation Strategy:

• Concise & Impactful: Focus on 3-5 key projects that best represent your skills in graphic design, video editing, and AI integration.

• Process-Driven Narrative: For each project, clearly explain your role, the problem/objective, your creative process (including AI usage), the tools and techniques employed, and the results achieved.

• Visual Storytelling: Use your visuals to speak for themselves, but be prepared to articulate your design choices and rationale verbally.

• Highlight AI Contribution: Explicitly showcase where and how AI tools were used and the value they added to the project.

• Brand Alignment Examples: Be ready to discuss how you would adapt your style to fit Mercari's brand identity.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just creative talent, but also an understanding of operational efficiency, AI integration, and alignment with Mercari's specific values and business objectives.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to highlight your strongest graphic design, video editing, and AI tool integration skills. Ensure it's easily accessible and showcases projects relevant to marketing and employer branding.

• Resume Optimization: Update your resume to prominently feature keywords such as "Visual Designer," "Content Editor," "Adobe Creative Suite," "Premiere Pro," "After Effects," "AI Design Tools," "Multimedia," and "Employer Branding." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, especially your use of AI tools, and prepare case studies for your portfolio review. Rehearse answers to common interview questions about creativity, collaboration, and brand alignment.

• Company Research: Thoroughly research Mercari's mission, values, products, and recent marketing/employer branding initiatives. Understand their "Go Bold, All for One, Be a Pro" culture and how it applies to creative roles.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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