UX/UI Product & Services Designer

📍 Job Overview

Job Title: UX/UI Product & Services Designer Company: Capgemini Location: Wrocław, Poland Job Type: Full-Time Category: Design & User Experience Date Posted: January 20, 2026 Experience Level: 5-10 Years Remote Status: Hybrid

🚀 Role Summary

• Spearhead the creation of intuitive digital experiences across mobile and web platforms, translating complex user needs into seamless interfaces.
• Collaborate within a dynamic UX/UI design team, fostering a culture of shared inspiration and collective problem-solving to shape innovative solutions.
• Serve as a crucial bridge between clients and development teams, effectively communicating design rationale, managing expectations, and ensuring successful implementation of user-centered designs.
• Champion the adoption of design-thinking methodologies throughout the organization, driving a user-centric approach to product development and service design.

📝 Enhancement Note: The role emphasizes a blend of individual design contribution and cross-functional team leadership, with a strong focus on client interaction and internal advocacy for design principles within a large consulting organization. The mention of "finance or insurance projects" and "multinational insurance company" in the project description indicates a specific industry focus for this role within Capgemini's client portfolio.

📈 Primary Responsibilities

• Design and develop user interfaces (UI) and user experiences (UX) for digital products and services, ensuring adherence to brand guidelines and accessibility standards.
• Create high-fidelity prototypes, wireframes, and mockups using tools like Figma to visualize and test design concepts, facilitating stakeholder feedback and buy-in.
• Conduct user research and usability testing to gather insights, inform design decisions, and validate solutions against user needs and business objectives.
• Develop and maintain design systems, including component libraries and style guides, to ensure consistency and scalability across multiple projects and platforms.
• Collaborate with product managers, developers, and business stakeholders to translate requirements into effective and engaging user journeys and product features.
• Support sales processes by creating quick prototypes and providing design input for early-stage concept development and client proposals.
• Integrate AI tools ethically and securely into the design workflow to enhance research, ideation, and prototyping efficiency.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant client-facing and internal advocacy components. The emphasis on "design systems," "prototyping," and "user research" points to a need for a designer proficient in modern UX/UI practices and toolsets.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience. Experience: 5+ years of professional experience in UX/UI design, with a proven track record of delivering user-centered digital products and services.

Required Skills:

• Extensive experience in UX/UI design methodologies, including user research, wireframing, prototyping, and usability testing.
• Advanced proficiency in design and prototyping tools, with a strong emphasis on Figma, including experience with component libraries and design system development.
• Solid understanding of Design Thinking, Double Diamond, or similar human-centered problem-solving frameworks.
• Demonstrated ability to balance user needs with project goals, scope, and client expectations, showcasing a strong user-centric mindset.
• Knowledge of accessibility best practices and experience designing for WCAG AA compliance.
• Fluent English (C1), with excellent verbal and written communication skills for presenting design concepts and research findings.
• Comfort and proficiency in utilizing AI tools to enhance design workflows ethically and securely.

Preferred Skills:

• Experience working within the finance or insurance sectors.
• Familiarity with Adobe Illustrator, Photoshop, and InVision for additional design and collaboration needs.
• Experience in developing and managing comprehensive design systems.
• Interest and experience in supporting sales efforts with early-stage concept design and rapid prototyping.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with specific tool proficiency (Figma) and methodology knowledge (Design Thinking, WCAG AA), suggests this is a mid-to-senior level role. The preference for finance/insurance experience indicates a specialized client focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 5 years of UX/UI design work, with a strong emphasis on end-to-end product development lifecycles.
• Demonstrate a clear progression of projects, highlighting problem definition, user research, ideation, design solutions, and outcomes, with a focus on process optimization.
• Include detailed case studies of projects where you designed and implemented user-centered solutions, ideally within enterprise environments or complex digital ecosystems.
• Showcase experience with Figma, including examples of design system components, organized libraries, and interactive prototypes that illustrate user flows and functionality.
• Evidence of designing for accessibility and meeting compliance standards like WCAG AA.

Process Documentation:

• Provide examples of how you have documented design processes, including user journey maps, personas, and wireframes.
• Illustrate your approach to collaborative design workflows, including how you worked with cross-functional teams (developers, product managers) and managed feedback loops.
• Showcase how you have used design to solve specific business problems or improve user efficiency, quantifying impact where possible.

📝 Enhancement Note: A comprehensive portfolio is critical for this role, as it will be used to evaluate design skills, process maturity, and ability to work within established frameworks and tools like Figma. The emphasis on end-to-end product lifecycle and impact demonstration is key.

💵 Compensation & Benefits

Salary Range: For a UX/UI Product & Services Designer with 5-10 years of experience in Wrocław, Poland, the estimated gross monthly salary typically ranges from 15,000 PLN to 25,000 PLN. This range can vary based on specific skills, experience, project complexity, and Capgemini's internal compensation structure.

Benefits:

• Private Medical Care: Comprehensive coverage through Medicover, with optional add-ons like dental, senior care, and oncology packages at preferential rates.
• Life Insurance: Provided to offer financial security.
• Benefit Platform (NAIS): Access to a flexible benefits platform with over 40 options, including popular subscriptions like Netflix and Spotify, and a Multisport card.
• Hybrid Working Model: Flexibility to work from home and a modern, ergonomic office after onboarding, supported by a home office package (laptop, monitor, chair).
• Learning & Development: Extensive access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on the NEXT platform. Free access to language learning (Education First), Pluralsight, TED Talks, Coursera, and Udemy Business materials.
• Recognition: Awarded "Top Employer Poland 2024" for stability and supportive work environment.

Working Hours: The role implies a standard full-time work schedule, likely around 40 hours per week, with the flexibility offered by the hybrid working model.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for experienced UX/UI designers in Poland. The benefits package is comprehensive, emphasizing professional development, health, and work-life balance, which are attractive to experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, IT Services, Digital Transformation. Capgemini operates across a broad spectrum of industries, with this specific role supporting a client in the Financial Services sector, particularly insurance. This context means understanding regulatory environments, data security, and the unique user needs within these domains. Company Size: Global organization with over 360,000 employees worldwide. This implies a structured corporate environment with established processes, diverse teams, and significant resource availability. Founded: 1967. Capgemini has a long-standing history and deep industry expertise, suggesting a stable and experienced organization that values long-term client relationships and technological innovation.

Team Structure:

• The role is part of a larger UX/UI design practice within Capgemini, likely comprising numerous specialized designers (UX researchers, UI designers, interaction designers, service designers).
• Designers often work in project-based teams, reporting to project leads or design managers, and collaborate closely with client-side teams and Capgemini's development and consulting professionals.
• Cross-functional collaboration is a cornerstone, involving close partnerships with product managers, business analysts, developers, and client stakeholders to ensure holistic project success.

Methodology:

• Capgemini emphasizes a data-driven approach to consulting and digital transformation, leveraging analytics and insights to inform strategies and solutions.
• Workflow planning and optimization are central to their service delivery, ensuring efficient project execution and client satisfaction.
• Automation and efficiency practices are actively promoted to enhance service delivery and client value, aligning with the company's purpose of unleashing human energy through technology.

Company Website: https://www.capgemini.com/

📝 Enhancement Note: Capgemini's global scale and focus on technology consulting mean this role offers exposure to diverse projects and industries, with a strong emphasis on client collaboration and delivery excellence. The "Top Employer" status suggests a positive internal environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX/UI Product & Services Designer. It requires significant independent contribution, mentorship capabilities, and the ability to manage design aspects of complex projects, often with client-facing responsibilities. The scope includes not just execution but also strategic input and advocating for design thinking. Reporting Structure: Typically, designers at this level report to a Design Lead, Project Manager, or a senior member of the Design practice. They will collaborate heavily with client counterparts and Capgemini's project teams. Operations Impact: The impact of this role is direct on client project success, user satisfaction, and the adoption of digital solutions. By creating intuitive and effective user experiences, the designer contributes to client business objectives such as increased customer engagement, improved conversion rates, enhanced operational efficiency, and stronger brand loyalty.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like service design, design systems, user research, or accessibility.
• Leadership: Progress to a Senior Designer, Lead Designer, or Design Manager role, overseeing teams and strategic design initiatives.
• Cross-Industry Exposure: Gain experience across various sectors beyond finance/insurance, expanding market knowledge and adaptability.
• Skill Development: Continuous learning through Capgemini's extensive training platforms, focusing on emerging technologies like GenAI and advanced design tools.
• Client Relationship Management: Develop stronger client-facing skills, becoming a trusted advisor in design strategy.

📝 Enhancement Note: Capgemini offers a structured growth path for designers, encouraging specialization and leadership development within a large, global framework. The emphasis on continuous learning and diverse project exposure provides significant career advancement potential.

🌐 Work Environment

Office Type: The role is based in a modern office in Wrocław, Poland, with a hybrid working model. This suggests a professional, collaborative office space designed to support teamwork, client meetings, and focused individual work. Office Location(s): Wrocław, Poland. Specific office address details would be provided upon inquiry or during the hiring process. Workspace Context:

• The hybrid model allows for a blend of in-office collaboration and remote work, promoting flexibility. The office environment is likely equipped with the necessary technology and collaborative tools to facilitate seamless teamwork.
• Access to a home office package (laptop, monitor, chair) supports an effective remote work setup, ensuring productivity regardless of location.
• Opportunities for interaction with fellow designers, project teams, and potentially client representatives, fostering a dynamic and engaging work atmosphere.

Work Schedule: Standard full-time employment hours (approx. 40 hours/week) with the flexibility to manage work location between home and office. The nature of consulting may occasionally require adapting schedules to meet project deadlines or client needs, but the hybrid model aims to balance this with personal flexibility.

📝 Enhancement Note: The hybrid model and provided home office package are key features, indicating a modern approach to work-life balance within a large corporate structure. The Wrocław office serves as a hub for collaboration and client engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess basic qualifications and experience. Be prepared to highlight relevant projects and your role in them.
• Technical/Design Interview: This stage focuses on your design process, problem-solving skills, and proficiency with tools like Figma. Expect discussions on past projects, your approach to user-centric design, and how you handle design challenges.
• Case Study Presentation (Potential): You may be asked to present a portfolio piece or a specific design challenge. Focus on clearly articulating your process, rationale, and the impact of your design.
• Stakeholder/Cultural Fit Interview: This involves meeting with potential team leads or hiring managers to assess your communication skills, collaboration style, and alignment with Capgemini's values and the client's project needs.
• Final Interview: A conclusive discussion, possibly with senior management, to finalize the offer.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest projects that best represent your skills and experience relevant to this role (UX/UI, Figma, Design Systems, user-centricity).
• Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), your key contributions, and the measurable outcomes or impact. Use visuals effectively.
• Highlight Figma Proficiency: Explicitly demonstrate your skills with Figma, including advanced features like component libraries, auto-layout, and interactive prototyping.
• Showcase Design Systems: If you have experience with design systems, showcase examples of components, style guides, and how they contribute to consistency and efficiency.
• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

Challenge Preparation:

• Be ready to discuss your approach to common UX challenges, such as designing for complex data, simplifying intricate workflows, or improving user onboarding.
• Practice articulating your design decisions and rationale clearly and concisely, as if presenting to both technical and non-technical audiences.
• Prepare to discuss how you integrate AI tools into your workflow ethically and effectively.

📝 Enhancement Note: The emphasis on portfolio demonstration and the ability to articulate a clear, user-centered design process is paramount. Candidates should be prepared to discuss their experience with Figma in detail and showcase projects that align with the "finance or insurance" client context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and design system management. Proficiency in creating interactive prototypes, managing component libraries, and collaborating within Figma is essential.
• Design Thinking/Double Diamond Frameworks: Methodologies guiding the problem-solving and design process.
• WCAG AA Standards: Knowledge and application of accessibility guidelines in design.

Analytics & Reporting:

• Familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions is beneficial.
• Ability to interpret data and user research findings to drive design improvements.

CRM & Automation:

• While not a primary focus, understanding how UX/UI impacts CRM interfaces or automated customer journeys within financial services can be advantageous.
• Experience with AI tools for research and design workflow enhancement is explicitly mentioned.

Other Potential Tools (Nice to have):

• Adobe Illustrator: For vector graphics and illustrations.
• Adobe Photoshop: For image editing and asset creation.
• InVision: For prototyping and collaboration, though Figma is the primary tool.

📝 Enhancement Note: Figma is highlighted as the primary tool, making deep expertise in its features, including design systems and prototyping, a critical requirement. The mention of AI tools suggests an openness to incorporating emerging technologies into the design process.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value that drives all design decisions, ensuring that user needs and experiences are prioritized.
• Collaboration: Emphasis on teamwork, knowledge sharing, and cross-functional partnerships to deliver integrated solutions.
• Innovation: Encouraging creative problem-solving and the exploration of new technologies, including AI, to enhance design and service delivery.
• Excellence: Striving for high-quality outcomes, attention to detail, and a commitment to professional standards, including accessibility and ethical design.
• Sustainability: Aligning with Capgemini's broader commitment to sustainability in their service offerings and internal practices.

Collaboration Style:

• Designers are expected to be proactive collaborators, working closely with product managers, developers, and business stakeholders to ensure a unified vision and seamless execution.
• A culture of constructive feedback and iterative design is encouraged, fostering continuous improvement and shared learning.
• Knowledge sharing is facilitated through design critiques, internal workshops, and the use of shared platforms like Figma and internal training resources.

📝 Enhancement Note: Capgemini's culture values a blend of individual expertise and collaborative synergy. The emphasis on user-centricity and innovation, coupled with a structured approach to project delivery, defines the expected working environment for designers.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse Needs: Effectively mediating between user desires, business objectives, technical constraints, and client expectations within complex projects.
• Adopting New Technologies: Staying current with rapidly evolving design tools, methodologies, and emerging technologies like AI, and integrating them effectively and ethically into workflows.
• Client Communication: Translating complex design concepts and technical requirements into clear, actionable insights for diverse client stakeholders.
• Maintaining Design Consistency: Ensuring brand and UX consistency across multiple platforms and projects, especially within a large consulting firm with varied client engagements.

Learning & Development Opportunities:

• Skill Advancement: Access to extensive training resources, including specialized courses in UX research, service design, interaction design, and advanced Figma techniques.
• Industry Exposure: Working on projects for a multinational insurance company provides deep insight into the financial services sector, its regulatory landscape, and user needs.
• Mentorship: Opportunities to learn from experienced designers and potentially mentor junior team members as you grow in the role.
• Emerging Technologies: Dedicated training tracks in areas like Generative AI (GenAI), cloud, and digital engineering, enabling continuous skill enhancement.

📝 Enhancement Note: The role presents opportunities to tackle complex design challenges within a regulated industry while offering a rich learning environment and clear pathways for professional growth within a global consulting leader.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" - Prepare a STAR method response focusing on your decision-making process and compromise skills.
• "How do you ensure your designs are accessible and meet WCAG AA standards?" - Be ready to discuss specific techniques, tools, and your understanding of accessibility principles.
• "Walk us through a complex design project from your portfolio. What was the problem, your process, and the impact?" - Select a project that best showcases your Figma skills, design thinking, and problem-solving abilities.
• "How do you integrate AI tools into your design workflow ethically and efficiently?" - Have specific examples of how AI can assist in research, ideation, or content generation, and discuss ethical considerations.

Company & Culture Questions:

• "What do you know about Capgemini and our work in the consulting sector, particularly with financial services clients?" - Research Capgemini's values, client success stories, and their approach to digital transformation.
• "How do you approach collaboration with developers and product managers?" - Emphasize your communication skills, understanding of development constraints, and ability to work as part of a cross-functional team.
• "How do you stay updated with the latest UX/UI trends and technologies?" - Discuss your methods for continuous learning, such as following industry blogs, attending webinars, or using online learning platforms.

Portfolio Presentation Strategy:

• Structure is Key: For each project, present: Problem Statement -> Your Role -> Process/Methodology -> Key Design Decisions -> Solution -> Outcome/Impact.
• Visual Clarity: Use high-quality mockups, wireframes, prototypes, and user journey maps. Ensure your Figma work is presented in a way that highlights its interactive and systematic nature.
• Focus on "Why": Explain the rationale behind your design choices, linking them back to user needs and business goals.
• Be Prepared for Questions: Anticipate questions about specific design decisions, trade-offs, and alternative solutions you considered.
• Showcase Design Systems: If applicable, dedicate a section to explaining your approach to creating and maintaining design systems, emphasizing efficiency and consistency.

📝 Enhancement Note: Candidates should prepare to demonstrate not only their design skills but also their strategic thinking, communication abilities, and understanding of Capgemini's consulting approach, especially within the financial services context.

📌 Application Steps

To apply for this UX/UI Product & Services Designer position:

• Submit your application through the provided link on the Capgemini careers portal.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating your expertise in Figma, design systems, user-centric design, and ideally, experience within the finance or insurance sectors. Ensure it clearly outlines your process and impact.
• Resume Optimization: Update your resume to emphasize your 5+ years of UX/UI experience, proficiency in key tools (Figma, AI tools), and relevant methodologies (Design Thinking, WCAG AA). Use keywords from the job description.
• Interview Preparation: Practice articulating your design process, problem-solving skills, and project outcomes. Prepare specific examples for behavioral questions and be ready to discuss your portfolio in detail.
• Company Research: Familiarize yourself with Capgemini's services, values, and recent work, particularly in digital transformation for financial institutions. Understand their commitment to design thinking and user-centricity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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