UX/UI Digital Design Intern

📍 Job Overview

Job Title: UX/UI Digital Design Intern

Company: Toyota Insurance Management Solutions

Location: Plano, Texas (Hybrid)

Job Type: Intern

Category: Marketing Operations / Digital Design

Date Posted: 2026-04-09

Experience Level: Entry-level (0-1 year)

Remote Status: Hybrid

🚀 Role Summary

• This internship focuses on enhancing digital marketing collateral and user experiences through creative UX/UI design.

• The role involves collaborating with cross-functional teams, including designers, developers, and marketing leads, to bring innovative ideas to life.

• Interns will gain hands-on experience in digital asset creation, campaign development, and adherence to brand guidelines.

• A key aspect is supporting the UX/UI Manager in research, wireframing, and mockup creation for web pages and user flows.

📝 Enhancement Note: While the title is UX/UI Digital Design Intern, the responsibilities heavily lean into marketing design, digital asset creation for campaigns, and brand adherence, suggesting a strong integration with marketing operations goals. The role is ideal for students looking to gain practical experience in a corporate marketing and design environment.

📈 Primary Responsibilities

• Develop compelling graphics and digital assets for client-facing materials, marketing campaigns, and internal projects.

• Collaborate with the creative and marketing teams to conceptualize and design engaging email templates, display ads, web banners, and other digital marketing materials.

• Conduct creative research and participate in brainstorming sessions to generate unique ideas and concepts for marketing initiatives.

• Assist in the layout, editing, and cleanup of proposals, pitches, and marketing assets, ensuring strict adherence to Toyota and Lexus brand guidelines.

• Create visual aids and digital assets for presentations, meetings, and internal documentation, including Word documents and PowerPoint decks.

• Brainstorm and design infographics and visuals to support blog and social media marketing efforts.

• Assist in creating digital assets such as offer cards and hero images for email campaigns.

• Aid in designing and evolving dealership marketing materials, including digital assets, table toppers, hot sheets, referral cards, direct mailers, and retractable banners.

• Support UX/UI research and design processes, including the creation of visuals, wireframes, and mockups for new and existing web pages, sitemaps, and quote flow experiences.

• Assist with content development and ad-hoc requests to support marketing and design initiatives.

• Prepare production-ready files for both digital and print design execution.

• Contribute to establishing new brand standards and guidelines.

📝 Enhancement Note: The responsibilities highlight a blend of tactical design execution and strategic contribution, particularly in supporting UX/UI research and brand guideline development. This indicates a role that offers exposure to both creative execution and foundational design principles within a corporate structure.

🎓 Skills & Qualifications

Education:

• Pursuing a Bachelor's or Master's degree in Graphic Design, Digital Design, UX/UI Design, Marketing, or a related field.

Experience:

• 0-1 year of experience in designing and delivering digital and/or physical products, ideally within cross-functional teams.

• Experience creating and enhancing presentations.

Required Skills:

• Strong portfolio demonstrating graphic design skills, visual composition, and competency.

• Understanding of graphic design principles for company collateral and brand guidelines.

• Working knowledge of the Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Premiere.

• Working knowledge of UX/UI design software such as Adobe XD, Figma, or Sketch.

• Working knowledge of AI toolsets (e.g., OpenAI, Claude, Gemini, Copilot, DALL-E) and related AI reference tools.

• Strong knowledge of typography, layout, color sense, and visual composition.

• Exceptional communication and organizational skills.

• Detail-oriented with the ability to work well under pressure and meet deadlines.

• Ability to coordinate and track user stories, use cases, and design deliverables.

• Ability to give and receive constructive criticism.

Preferred Skills:

• Proven ability to build consensus and work effectively within cross-department teams.

• Excellent organizational and project management skills with demonstrated ability to prioritize and manage multiple projects concurrently.

• Strong interpersonal skills.

📝 Enhancement Note: The requirement for AI toolset knowledge is a significant differentiator, indicating the company's forward-thinking approach to design and marketing. The emphasis on a strong portfolio and understanding brand guidelines underscores the importance of practical application and adherence to corporate standards.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of digital and physical design projects, demonstrating proficiency in graphic design principles.

• Evidence of creating compelling marketing materials and digital assets for various platforms.

• Examples of work that adhere to or establish brand guidelines, showing an understanding of corporate identity.

• Demonstrations of wireframing, mockup creation, and user flow design, particularly for web pages or application interfaces.

Process Documentation:

• Experience in coordinating and tracking user stories, use cases, and design deliverables, indicating familiarity with project management workflows.

• Ability to prepare production-ready files for both digital and print execution, demonstrating an understanding of design production processes.

• Familiarity with research processes for developing creative concepts and ideas.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evidence of design competency and practical application. Candidates should curate projects that highlight their ability to create engaging marketing assets and understand user-centered design principles within a brand-conscious environment.

💵 Compensation & Benefits

Salary Range:

• Base Salary: $20 - $24 per hour.

Benefits:

• Hands-on corporate experience in the insurance and automotive industry.

• Access to "Knowledge Café" for corporate training courses.

• Opportunity to work with a team of innovators aiming to disrupt the insurance industry.

• Exposure to various marketing and design disciplines within a large, established brand.

Working Hours:

• Full-time position for the months of May - August.

• Standard business hours: Monday through Friday, 9:00 AM – 5:00 PM (40 hours per week).

• This is a Non-Exempt position.

📝 Enhancement Note: The salary range is competitive for an intern position in the Plano, Texas area, reflecting the required skills and the opportunity for significant learning and development. The mention of "Knowledge Café" indicates a structured approach to intern development beyond typical project work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance (specializing in property and casualty for Toyota owners), Automotive Services.

Company Size: Toyota Insurance Management Solutions (TIMS) is part of the larger Toyota ecosystem, suggesting a stable, well-resourced organization with established corporate structures and brand standards.

Founded: Toyota Insurance Management Solutions USA, LLC (TIMS) is an independent agency. The parent company, Toyota, has a long history, implying a culture that values reliability, innovation, and customer experience.

Team Structure:

• The intern will be part of the Marketing department, specifically supporting the UX/UI Manager and collaborating with a team of designers, developers, and advertising leads.

Methodology:

• The company emphasizes innovation and disruption within the insurance industry, seeking to improve the customer experience.

• Design and marketing efforts are driven by a desire to create compelling experiences and engage target customers.

• There's a clear focus on adhering to established brand guidelines (Toyota & Lexus) while also exploring new concepts and ideas.

Company Website: https://www.toyotaims.com/

📝 Enhancement Note: Toyota's reputation for quality and innovation likely permeates its subsidiary operations. The culture appears to encourage forward-thinking ideas while maintaining rigorous brand consistency, offering interns a chance to learn in a dynamic yet structured corporate setting.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship role, providing foundational experience in digital design and marketing operations. It's designed for students to gain practical skills and explore career paths.

Reporting Structure: The intern will report to the UX/UI Manager and work closely with other members of the design, development, and marketing teams. This provides direct mentorship and exposure to senior professionals.

Operations Impact: While an intern role, the work directly contributes to marketing effectiveness, customer engagement, and the overall brand perception of Toyota Insurance. Successful design assets can influence campaign performance and customer acquisition.

Growth Opportunities:

• Skill Development: Intensive learning in UX/UI design software, Adobe Creative Suite, AI tools, and marketing campaign creation.

• Industry Exposure: Gaining practical experience in the insurance and automotive sectors, understanding corporate branding and marketing strategies.

• Networking: Building professional relationships with experienced designers, marketers, and product owners within a reputable organization.

• Potential for Future Roles: Successful interns may be considered for future full-time positions or other opportunities within TIMS or the broader Toyota network.

• "Knowledge Café": Access to corporate training courses designed to enhance professional development beyond design-specific skills.

📝 Enhancement Note: This internship is positioned as a significant stepping stone for aspiring designers and marketing professionals. The structured training and exposure to various facets of corporate marketing operations offer a robust foundation for future career growth.

🌐 Work Environment

Office Type: Hybrid work environment, allowing for a blend of in-office collaboration and remote flexibility.

Office Location(s): Plano, Texas. This location is a significant hub for many corporate operations in the DFW metroplex, offering a vibrant professional ecosystem.

Workspace Context:

• Collaboration: The hybrid model encourages in-office days for team meetings, brainstorming sessions, and direct interaction with designers, developers, and marketing leads.

• Tools & Technology: Access to industry-standard design software (Adobe Creative Suite, Adobe XD, Figma, Sketch) and emerging AI toolsets.

• Team Interaction: Opportunities to learn from experienced professionals, receive direct feedback, and contribute to team projects. The "Knowledge Café" sessions further foster a learning-oriented environment.

Work Schedule:

• A structured full-time schedule (Monday-Friday, 9 AM - 5 PM) for the duration of the internship (May-August). This provides a consistent work rhythm and allows for deep immersion in projects.

📝 Enhancement Note: The hybrid nature of the role offers flexibility while ensuring essential in-person collaboration crucial for design and marketing projects. Plano, Texas, provides a dynamic professional setting for interns.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess foundational skills and alignment with role requirements.

• Portfolio Review: A dedicated session where candidates present their work, discussing their design process, rationale, and outcomes. Expect questions about specific projects, tools used, and how they handled design challenges.

• Skills Assessment: Potential for a design exercise or case study, either take-home or during an interview, to evaluate practical application of design principles and software proficiency.

• Behavioral/Situational Interviews: Questions focused on communication, teamwork, problem-solving, ability to receive feedback, and enthusiasm for marketing and design.

• Cultural Fit: Assessment of alignment with Toyota's values of innovation, quality, and customer experience, as well as the collaborative team dynamic.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase the required skills (graphic design, digital assets, UX/UI elements, brand adherence).

• Showcase Process: For each project, detail your thought process, research, design decisions, tools used, and the final outcome. Explain why you made certain choices.

• Highlight Brand Adherence: Include at least one project that demonstrates your ability to work within or establish brand guidelines, as this is critical for Toyota and Lexus.

• Emphasize Collaboration: If possible, include a project where you collaborated with others, detailing your role and how you communicated with team members.

• Quantify Impact (if possible): If any projects led to measurable results (e.g., increased engagement, improved conversion), present these metrics.

• Include AI Tool Usage: Briefly explain any use of AI tools in your design process, showcasing your familiarity with emerging technologies.

• Prepare for Q&A: Be ready to discuss every aspect of your portfolio, including challenges faced and how you overcame them.

Challenge Preparation:

• Design Exercise: If a design challenge is given, focus on understanding the brief thoroughly, prioritizing key elements, and delivering a polished solution within the given timeframe. Practice creating quick wireframes and mockups.

• Brand Guideline Application: Be prepared to apply brand guidelines to a new concept or existing asset quickly.

• Communication: Practice articulating your design decisions clearly and concisely, as if presenting to marketing stakeholders.

📝 Enhancement Note: The emphasis on portfolio presentation and specific design skills (brand adherence, AI tools) indicates that candidates should prepare a targeted portfolio and be ready to discuss their design philosophy and practical application in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign, After Effects, Premiere (essential for graphic design, video editing, and asset creation).

• UX/UI Design Software: Adobe XD, Figma, Sketch (critical for wireframing, prototyping, and UI design).

Analytics & Reporting:

CRM & Automation:

Emerging Technologies:

• AI Toolsets: OpenAI, Claude, Gemini, Copilot, DALL-E, and similar AI tools (required for exploring new creative avenues, generating concepts, or assisting in asset creation).

📝 Enhancement Note: Proficiency in the Adobe Creative Suite and at least one major UX/UI design tool is a firm requirement. The mandated knowledge of AI toolsets signifies that the company is leveraging these technologies for creative ideation and execution.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to "envision the impossible" and "disrupt the insurance industry." Interns are encouraged to bring fresh perspectives.

• Quality & Excellence: Adherence to Toyota and Lexus brand guidelines emphasizes a commitment to high standards and consistent quality.

• Customer Experience: The core mission is to "improve the insurance experience," meaning design and marketing efforts should prioritize user engagement and satisfaction.

• Collaboration: Working effectively within cross-departmental teams is a key competency, fostering a supportive and team-oriented environment.

• Growth Mindset: The company aims to "grow talent from great to greater," indicating a culture that supports learning and development.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with designers, developers, and marketing leads, emphasizing open communication and shared project goals.

• Feedback Culture: The competency of "ability to give and receive constructive criticism" points to an environment where feedback is openly exchanged to improve work.

• Shared Vision: Working towards common marketing objectives and campaign goals, with design serving as a critical component of communication and engagement strategies.

📝 Enhancement Note: The culture values creativity and innovation, balanced with a strong emphasis on brand integrity and collaborative execution. Interns are expected to be proactive learners and team players who can contribute to these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Brand Guidelines with Creativity: Effectively applying strict Toyota and Lexus brand standards while still developing unique and compelling creative concepts.

• Fast-Paced Environment: Working under pressure to meet deadlines for various marketing campaigns and projects, requiring strong time management.

• Cross-Functional Communication: Navigating communication and design handoffs between different departments (design, development, marketing) to ensure seamless project execution.

• Adapting to Corporate Structures: Understanding and operating within established corporate processes and approval workflows, which may differ from academic projects.

• Leveraging AI Tools Effectively: Integrating new AI technologies into the design workflow in a way that enhances, rather than replaces, human creativity and strategic thinking.

Learning & Development Opportunities:

• Mastery of Design Tools: Deepening expertise in Adobe Creative Suite, Adobe XD, Figma, and exploring the practical application of AI design tools.

• Marketing Campaign Design: Gaining firsthand experience in creating assets for diverse marketing channels (email, social media, digital ads, print).

• Understanding Brand Management: Learning how to maintain and evolve brand identity across multiple touchpoints for major automotive brands.

• UX/UI Fundamentals: Developing skills in wireframing, prototyping, and user flow design under the guidance of an experienced UX/UI Manager.

• Professional Development: Benefiting from "Knowledge Café" corporate training courses and exposure to professional work environments.

📝 Enhancement Note: The internship presents a valuable opportunity to tackle real-world design challenges within a corporate setting, fostering rapid skill development and a deeper understanding of marketing operations and brand strategy.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a project where you had to adhere to strict brand guidelines. How did you balance creativity with those constraints?" (Prepare to discuss a project that showcases your ability to work within established frameworks, e.g., a redesign for a fictional brand or an existing product.)

• "How have you used AI tools in your design process? Can you give an example of how it helped you achieve a better outcome?" (Be ready to discuss specific AI tools you've used, the task you assigned them, and the tangible benefits or results.)

• "Describe a time you collaborated with a team on a design project. What was your role, and how did you handle disagreements or feedback?" (Focus on communication, consensus-building, and your ability to integrate feedback constructively.)

Company & Culture Questions:

• "What interests you about working for Toyota Insurance Management Solutions, and how do you see your skills contributing to our mission?" (Research TIMS's mission and values, and connect them to your passion for design and user experience.)

• "How do you stay updated on the latest design trends and technologies, particularly in UX/UI and AI?" (Demonstrate your proactive learning habits and awareness of industry advancements.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each selected project, start with the problem/objective, your approach/process, the tools/techniques used, your specific contributions, and the final outcome/impact.

• Highlight Key Skills: Ensure your presentation explicitly demonstrates proficiency in Adobe Creative Suite, UX/UI tools, brand adherence, and the use of AI tools.

• Be Concise and Clear: Present your work and rationale clearly and efficiently. Avoid jargon where possible, or explain it if necessary.

• Engage with Questions: Be prepared to dive deeper into any aspect of your work and discuss your design choices thoughtfully.

• Showcase Enthusiasm: Convey your passion for design and your eagerness to learn and contribute to the Toyota Insurance team.

📝 Enhancement Note: Preparation should focus on showcasing practical design skills, understanding of brand dynamics, and familiarity with required technologies, especially AI tools. Being able to articulate your design process and collaborative approach will be key.

📌 Application Steps

To apply for this UX/UI Digital Design Intern position:

• Submit your application through the provided link on the Toyota Insurance Management Solutions careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating graphic design principles, digital asset creation for marketing, adherence to brand guidelines, and any experience with UX/UI wireframing or mockups. Include examples of AI tool usage if applicable.

• Resume Optimization: Ensure your resume clearly outlines your relevant education, any design experience (even academic projects), proficiency in required software (Adobe Creative Suite, Adobe XD/Figma/Sketch, AI tools), and strong communication/organizational skills. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, discussing your portfolio projects, and answering behavioral questions related to teamwork, problem-solving, and adapting to feedback. Be ready to discuss your interest in the automotive/insurance industry.

• Company Research: Familiarize yourself with Toyota Insurance Management Solutions, its mission, and the Toyota/Lexus brands. Understand their commitment to customer experience and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.