UX/UI Designer (Remote - Latam)

Jobgether
Full-time

📍 Job Overview

Job Title: UX/UI Designer (Remote - Latam)

Company: Jobgether (Partner Company)

Location: Latin America (Remote)

Job Type: Full-time, Contractor-based

Category: UX/UI Design, Product Design

Date Posted: 2025-11-05

Experience Level: Mid-Level (Estimated 2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

  • This role is designed for a skilled UX/UI Designer to craft user-centered digital experiences within a high-regulation industry, focusing on mobile applications and support channels.

  • The position emphasizes translating complex requirements into intuitive, secure, and compliant interfaces, leveraging a strong understanding of user needs and business objectives.

  • Candidates will engage in end-to-end design processes, from user research and prototyping to usability testing and iterative refinement, ensuring a seamless customer journey.

  • The role requires exceptional collaboration skills to work effectively with product, engineering, QA, and compliance teams in a fully remote, cross-functional environment.

📝 Enhancement Note: The "Latam" designation implies a need for candidates comfortable working with teams and users across Latin American time zones, with a specific mention of alignment to Ecuador time zone (GMT-5). The contractor-based engagement suggests a focus on project delivery and defined deliverables.

📈 Primary Responsibilities

  • Design intuitive, secure, and accessible user flows for key customer journeys across mobile applications and support channels, ensuring a consistent and positive user experience.

  • Create high-fidelity prototypes and conduct rigorous usability testing, analyzing findings to validate design solutions and guarantee task success for users.

  • Map comprehensive user journeys, including happy paths, edge cases, and critical touchpoints, to meticulously optimize the overall customer experience and identify areas for improvement.

  • Translate diverse user needs and complex requirements into adaptive, consistent, and user-friendly interfaces that adhere strictly to the established design system and brand guidelines.

  • Collaborate closely with product managers, developers, QA engineers, and other stakeholders to define project priorities, scope, and design specifications, ensuring alignment across teams.

  • Conduct in-depth user research, analyze qualitative and quantitative findings, and provide actionable recommendations to inform design decisions and product strategy.

  • Partner effectively with legal, security, and compliance teams to ensure all design solutions meet stringent regulatory, technical, and brand requirements without compromising user experience or usability.

📝 Enhancement Note: Responsibilities highlight a strong emphasis on compliance and security within a regulated industry, requiring designers to balance user needs with strict constraints. The mention of "support channels" suggests a scope beyond core product interfaces, potentially including customer service tools or self-help portals.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for mid-level UX/UI roles, or equivalent practical experience.

Experience: Estimated 2-5 years of professional experience in UX/UI design, with a demonstrated track record of delivering user-centered digital products. Experience within fintech, banking, or other high-regulation industries is highly preferred.

Required Skills:

  • Proven experience as a UX/UI Designer, with a strong portfolio showcasing end-to-end design processes and successful product launches.

  • Advanced proficiency in design and prototyping tools, specifically Figma (including Design System management, prototyping capabilities, and UI kits) and FigJam for collaborative ideation.

  • Expertise in user research methodologies and tools such as UXCam for session recording analysis and Dovetail for qualitative data synthesis.

  • Exceptional UX writing skills, with the ability to craft clear, concise, and empathetic microcopy that guides users and enhances comprehension.

  • Strong English and Spanish communication skills, both written and verbal, for effective collaboration with diverse teams and users.

  • Demonstrated ability to navigate and reconcile complex requirements, balancing user needs with stringent regulatory and technical constraints.

  • Hands-on experience designing secure, user-centered interfaces with a strategic mindset that considers long-term product vision and user adoption.

Preferred Skills:

  • Experience designing for both mobile applications (iOS/Android) and web-based support channels.

  • Familiarity with Agile development methodologies and experience working within cross-functional Scrum or Kanban teams.

  • Understanding of accessibility standards (WCAG) and best practices for inclusive design.

  • Experience in contributing to or maintaining a design system.

  • A proactive and analytical approach to problem-solving, with a keen eye for detail.

📝 Enhancement Note: The emphasis on Figma, UXCam, and Dovetail suggests a specific toolset preference. The requirement for both English and Spanish proficiency points to a need for bilingual communication capabilities within the Latin American market. The "2-5 years" experience level suggests a mid-level role, requiring a solid foundation in design principles and practical application.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio demonstrating a strong understanding of user-centered design principles, UX strategy, and UI execution.

  • Case studies showcasing the complete design process from problem identification, user research, ideation, wireframing, prototyping, and usability testing to final UI design and implementation.

  • Examples that highlight the ability to translate complex business and regulatory requirements into elegant and functional user interfaces.

  • Demonstrations of proficiency with key design tools, particularly Figma, including examples of design system components, interactive prototypes, and UI kits.

Process Documentation:

  • Portfolio pieces should illustrate a structured approach to user research, including methodologies used (e.g., interviews, surveys, usability tests) and how findings informed design decisions.

  • Showcase the process of creating and iterating on user flows, wireframes, and high-fidelity prototypes, with clear explanations of design rationale.

  • Include examples of how regulatory, security, or technical constraints were identified, addressed, and integrated into the design solution without compromising user experience.

  • Demonstrate how design decisions were validated through usability testing and what key learnings were derived and implemented.

📝 Enhancement Note: The portfolio should explicitly address the unique challenges of designing in a high-regulation environment, showcasing how the candidate balances compliance with user experience. Emphasis on Figma usage and design system contribution is crucial.

💵 Compensation & Benefits

Salary Range: Competitive monthly compensation in USD, up to $1,700.

  • Methodology: This is a direct quote from the job description. The stated maximum of $1,700 USD per month for a remote, full-time, contractor-based role in Latin America aligns with mid-level UX/UI designer salaries in many LATAM countries, considering the currency conversion and the contractor status. For a mid-level UX/UI Designer in Argentina, a typical range for a remote position could be between $1,200 to $2,000+ USD per month, depending on specific experience, skills, and the hiring company's budget. The stated cap of $1,700 suggests this company is targeting candidates within this mid-to-upper range for the region.

Benefits:

  • 100% remote work, offering significant flexibility and autonomy.

  • Full-time, contractor-based engagement, providing consistent project work.

  • Paid monthly remuneration, ensuring timely compensation.

  • Opportunity to work in a collaborative, cross-functional team environment, fostering teamwork and shared goals.

  • Hands-on experience shaping impactful digital experiences within the fintech sector, offering professional growth and industry exposure.

  • A supportive environment that promotes creativity, autonomy, and continuous skill development.

Working Hours: Full-time engagement, with flexibility aligned to the Ecuador time zone (GMT-5). This suggests a core working period or overlap requirement for team collaboration, though overall flexibility is implied.

📝 Enhancement Note: The compensation is explicitly stated as a monthly maximum. The "contractor-based engagement" is a key detail for benefits, as standard employee benefits like health insurance, paid time off, and retirement contributions are typically not included for contractors. The alignment with GMT-5 is a critical factor for candidates to consider regarding their daily work schedule.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within a dynamic, high-regulation environment, strongly implied to be Fintech or Banking, given the emphasis on security, compliance, and user-centered design in regulated sectors. Jobgether itself is a Talent Matching Platform leveraging AI.

Company Size: Jobgether is a platform, and the partner company's size is not explicitly stated. However, the remote nature and focus on specific roles suggest a company that is digitally native and potentially scaling or established in its operations.

Founded: The founding date of the partner company is not specified. Jobgether's mission is to efficiently connect talent with opportunities through AI.

Team Structure:

  • The UX/UI Designer will be part of a cross-functional team, collaborating closely with product managers, developers, QA engineers, and potentially legal, security, and compliance specialists.

  • The reporting structure will likely involve a Design Lead or Product Manager, with direct collaboration across engineering and product disciplines.

Methodology:

  • Design decisions are driven by user research, data analysis, and usability testing to ensure effectiveness and user satisfaction.

  • Workflow planning and optimization focus on creating seamless user journeys and efficient processes within the product.

  • Automation is implicitly supported through the use of advanced design tools and potentially integration with development workflows.

Company Website: https://jobgether.com/ (for Jobgether, the platform)

📝 Enhancement Note: The partner company's specific industry is inferred from the job description's emphasis on "high-regulation environment" and "fintech, banking." The description of Jobgether's AI-powered screening process indicates their tech-forward approach to talent acquisition.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level UX/UI Designer stage. It requires independent execution of design tasks, contribution to design strategy, and the ability to manage complex projects with guidance. It's a step beyond junior roles, demanding more autonomy and a deeper understanding of design principles and their application in a business context.

Reporting Structure: The UX/UI Designer will report to a Design Lead or Product Manager within the partner company's product development team. They will collaborate extensively with engineers, QA testers, and product stakeholders, requiring strong interpersonal and communication skills to navigate these relationships effectively.

Operations Impact: The UX/UI Designer's work directly impacts customer acquisition, retention, and satisfaction by creating intuitive and secure digital experiences. Their contributions are critical to ensuring the partner company's products are user-friendly, compliant, and competitive in a regulated market, ultimately driving business success and revenue.

Growth Opportunities:

  • Skill Advancement: Opportunities to deepen expertise in UX/UI design, particularly within specialized areas like fintech UX, security-focused design, or design system management.

  • Leadership Potential: With demonstrated success and growth, potential to move into Senior UX/UI Designer roles, lead design initiatives, or mentor junior designers.

  • Industry Exposure: Gaining valuable experience in a high-regulation industry like fintech, which can open doors to specialized career paths within that sector.

  • Cross-functional Learning: Exposure to product management, engineering, and compliance functions, broadening understanding of the entire product lifecycle.

📝 Enhancement Note: The "operations" context here refers to the operational aspects of the design function within the business – how design contributes to business operations and how designers themselves operate within the company structure. The growth opportunities are framed within the typical trajectory of a UX/UI design career.

🌐 Work Environment

Office Type: This is a 100% remote position, meaning there is no physical office requirement. The work environment is entirely digital.

Office Location(s): Not applicable, as the role is fully remote and advertised for candidates across Latin America.

Workspace Context:

  • The digital workspace will rely heavily on collaboration tools (e.g., Slack, Zoom, Google Workspace) and design-specific platforms (Figma, FigJam, Dovetail, UXCam).

  • Operations professionals in this role will need a reliable internet connection and a dedicated workspace conducive to focused design work and virtual meetings.

  • Opportunities for team interaction will be primarily through virtual channels, requiring proactive communication and engagement to foster a connected team spirit.

Work Schedule: The role is full-time, with flexibility aligned to the Ecuador time zone (GMT-5). This suggests that while the exact hours may be flexible, there will likely be core hours or specific times for team meetings and collaboration that align with this timezone, necessitating an awareness of potential overlap with other LATAM regions.

📝 Enhancement Note: The "work environment" for a remote role focuses on the digital tools, communication methods, and scheduling considerations that impact daily operations and collaboration. The GMT-5 alignment is a key operational constraint.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening (AI-Powered): Jobgether's AI will first evaluate your CV and LinkedIn profile against core job requirements and success factors to determine a match score. The top 3 candidates are shortlisted.

  • Human Review (Optional): A human team may conduct an additional manual review to ensure no strong profiles are missed.

  • Company Interview(s): If shortlisted, you will likely proceed to interviews with the partner company's hiring team. This may include:

    • Design/Product Interview: Discussing your portfolio, design process, problem-solving approach, and experience with specific tools and methodologies.
    • Cross-functional/Stakeholder Interview: Assessing your collaboration skills, ability to communicate with technical and non-technical teams, and understanding of business/regulatory constraints.
    • Behavioral/Cultural Fit Interview: Evaluating your alignment with company values, work style, and ability to thrive in a remote, collaborative environment.

Portfolio Review Tips:

  • Highlight Process: Clearly articulate your design process for each project, emphasizing research, ideation, iteration, and validation. Use case study formats.

  • Showcase Figma Proficiency: Include examples of your work in Figma, such as interactive prototypes, design system components, and UI kits.

  • Address Constraints: Explicitly show how you navigated and solved design challenges related to security, compliance, and technical limitations.

  • Quantify Impact: Where possible, use data or metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced support tickets, positive user feedback).

  • Tailor to the Role: Emphasize projects relevant to mobile apps, secure interfaces, and regulated industries if you have them. Ensure your English and Spanish communication skills are evident in your presentation or portfolio materials.

Challenge Preparation:

  • Design Exercise: Be prepared for a take-home design challenge or a live design exercise. This will likely involve solving a specific UX problem related to the company's domain, requiring you to demonstrate your problem-solving skills, design thinking, and tool proficiency.

  • Presentation Skills: Practice presenting your portfolio and any design challenge solutions concisely and effectively, explaining your rationale and process clearly. Be ready to answer questions about your decisions.

  • Regulatory Awareness: Brush up on common design considerations in regulated industries, such as data privacy, security best practices, and transparency in user interactions.

📝 Enhancement Note: The overarching application process starts with AI screening via Jobgether, which is a unique aspect. Candidates should ensure their profiles are optimized for AI analysis and that their portfolios directly address the requirements for designing in a regulated environment.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Essential for UI design, prototyping, and design system management. Expect to create high-fidelity mockups, interactive prototypes, and contribute to or utilize existing UI kits and design systems.

  • FigJam: Likely used for collaborative brainstorming, user flow mapping, and ideation sessions with the team.

  • UXCam: A key tool for user session recording and analysis, enabling detailed observation of user interactions to identify usability issues and opportunities for improvement.

  • Dovetail: Essential for synthesizing qualitative user research data, organizing insights, and sharing findings with the team.

Analytics & Reporting:

  • While specific tools aren't listed, expect to work with data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure the impact of design changes.

CRM & Automation:

  • Not directly applicable to the UX/UI Designer role, but understanding how user data is managed in CRMs and how workflows are automated can provide context for designing user-friendly interfaces that feed into these systems.

📝 Enhancement Note: The explicit mention of Figma, UXCam, and Dovetail indicates a specific technology stack. Candidates should be prepared to demonstrate proficiency and experience with these tools.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A core value, emphasizing the importance of understanding and prioritizing user needs in all design decisions.

  • Security & Compliance: Paramount in a high-regulation environment; designs must be secure, compliant, and trustworthy.

  • Collaboration: Strong emphasis on teamwork and cross-functional communication to achieve shared goals.

  • Data-Driven Decision Making: Utilizing research, analytics, and testing to inform design choices and measure impact.

  • Efficiency & Effectiveness: Designing solutions that are not only user-friendly but also efficient for both users and the business.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to work closely with product managers, engineers, QA, and compliance teams, acting as a bridge between user needs and technical/business realities.

  • Open Communication: Fostering an environment where feedback is shared openly and constructively, both within the design team and across departments.

  • Iterative Design: Embracing an iterative approach where designs are continuously refined based on feedback, testing, and evolving requirements.

📝 Enhancement Note: The company culture, inferred from the job description, heavily emphasizes collaboration, user focus, and adherence to strict industry standards. This is crucial for candidates to understand to ensure a good cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Strict Regulations: A primary challenge will be designing intuitive and engaging experiences while adhering to stringent security, legal, and compliance requirements common in fintech/banking.

  • Remote Collaboration: Effectively collaborating and maintaining strong communication with a distributed team across different time zones requires proactive effort and strong interpersonal skills.

  • Translating Complex Requirements: Understanding and translating intricate business rules, technical specifications, and regulatory mandates into simple, user-friendly interfaces.

  • Maintaining Design Consistency: Ensuring a cohesive and consistent user experience across multiple platforms (mobile apps, support channels) and evolving product features.

Learning & Development Opportunities:

  • Specialized UX Knowledge: Deepening expertise in UX for regulated industries, security-conscious design, and mobile UX.

  • Tool Mastery: Becoming highly proficient in advanced features of Figma, UXCam, Dovetail, and potentially exploring new design and research tools.

  • Cross-functional Acumen: Gaining a comprehensive understanding of product development, engineering workflows, and regulatory frameworks.

  • Career Progression: Opportunities to advance to Senior Designer roles, lead design projects, or specialize in specific areas of UX/UI.

📝 Enhancement Note: The "challenges" section focuses on the inherent difficulties of the role and industry, framing them as opportunities for skill development and problem-solving.

💡 Interview Preparation

Strategy Questions:

  • Design Process: Be prepared to walk through your portfolio case studies, detailing your design process, the problem you solved, your role, the tools you used, and the outcome. Focus on how you incorporated user research and addressed constraints.

  • Problem-Solving: Expect questions about how you would approach specific design challenges, such as designing a secure login flow, an onboarding process for a regulated product, or improving a complex user journey.

  • Collaboration: Discuss how you have collaborated with product managers, developers, and compliance teams in previous roles. Prepare examples of how you managed conflicting priorities or communicated design decisions effectively.

Company & Culture Questions:

  • Industry Understanding: Research the fintech or banking industry and common UX challenges within it. Understand the importance of security and compliance.

  • Remote Work: Be ready to discuss how you stay productive, motivated, and connected while working remotely.

  • Values Alignment: Consider how your personal values and work style align with the company's emphasis on user-centricity, security, and collaboration.

Portfolio Presentation Strategy:

  • Structure: Organize your portfolio around 2-3 strong case studies that best represent your skills and experience relevant to this role.

  • Storytelling: Frame each case study as a narrative: problem, your approach, solution, and results. Clearly define your specific contributions.

  • Visuals: Use high-quality visuals, including mockups, prototypes (if possible to share a link), user flows, and research insights.

  • Conciseness: Be mindful of time. Aim for clear, concise explanations, and be prepared to elaborate on specific aspects if asked.

  • Tool Demonstration: Be ready to briefly demonstrate your proficiency with Figma, perhaps by sharing a prototype or explaining your use of its features.

📝 Enhancement Note: Interview preparation should focus on showcasing a blend of creative design skills, technical proficiency with specific tools, and the crucial ability to navigate complex, regulated environments while thriving in a remote setting.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided link on Workable.

  • Optimize Your Profile for AI: Ensure your CV and LinkedIn profile prominently feature keywords related to UX/UI Design, Figma, prototyping, usability testing, user research, UX writing, and experience in regulated industries. Quantify your achievements where possible.

  • Curate Your Portfolio: Select 2-3 of your strongest UX/UI design case studies that align with the job requirements, particularly those involving mobile applications, secure interfaces, or complex problem-solving. Ensure your portfolio clearly demonstrates your process, tool proficiency (especially Figma), and ability to handle regulatory constraints.

  • Prepare Your Narrative: Practice articulating your design process and rationale clearly and concisely, both in writing and verbally. Be ready to discuss your experience with Figma, UXCam, and Dovetail, and how you approach user research and validation.

  • Research the Context: Understand Jobgether's role as a talent platform and research the fintech/banking industry's UX challenges. Consider how you would adapt to a remote work environment aligned with the GMT-5 timezone.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have proven experience as a UX/UI designer, ideally in fintech or high-regulation industries, and proficiency with tools like Figma and UXCam. Strong communication skills in English and Spanish, along with the ability to balance user needs with regulatory constraints, are essential.