UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Kmart Group

Location: Chadstone, VIC, AU (Melbourne)

Job Type: Full-Time

Category: Digital Product Design / User Experience

Date Posted: 2026-03-06

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Focus on designing impactful digital product experiences for Kmart's store teams and broader digital ecosystem.

• Drive the end-to-end design process, from user research and problem framing to iterative solution development and delivery.

• Collaborate closely within cross-functional, agile squads comprising Product Managers and Engineers to ensure seamless integration of design into development workflows.

• Contribute to the evolution and maintenance of shared design systems, patterns, and modern design practices, including the responsible use of AI-assisted tools.

📝 Enhancement Note: This role is positioned within the "Store Experience Team," indicating a strategic focus on enhancing the digital tools and platforms used by Kmart's in-store workforce. The emphasis on "scalable digital product experiences" and "measurable value for the business" suggests a need for designers who can balance user needs with business objectives and operational efficiency. The mention of AI-assisted tools points to a forward-thinking approach to design technology.

📈 Primary Responsibilities

• Lead user-centered discovery activities to deeply understand the needs and pain points of store teams and operational processes.

• Translate complex user insights and business requirements into intuitive, scalable, and accessible design solutions for both web and mobile platforms.

• Develop prototypes and conduct rapid testing to validate design concepts, mitigate delivery risks, and ensure user adoption.

• Work collaboratively with Product and Engineering teams to ship incremental releases that deliver high business and user impact.

• Ensure all designs are technically feasible, adhere to accessibility standards (WCAG), and are consistent with the established design system.

• Influence and align stakeholders through clear, evidence-based rationale and compelling design presentations.

• Maintain design consistency and cohesion across the entire Digital Stores ecosystem to provide a unified user experience.

📝 Enhancement Note: The responsibilities emphasize a full-stack design approach, from initial research and strategy to final implementation and stakeholder management. The expectation to "reduce delivery risk" through prototyping and testing highlights a lean and iterative design methodology common in agile environments.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred for roles of this nature. Equivalent practical experience will also be highly valued.

Experience: 2-5 years of professional experience in UX/UI design, with a strong portfolio showcasing end-to-end product design projects for web and mobile applications. Experience within a retail or fast-paced digital environment is advantageous.

Required Skills:

• Strong craft in product design, encompassing interaction design, information architecture, task flows, and intuitive interface design for web and mobile experiences.

• Proven ability to plan, execute, and synthesize findings from user-centered discovery and evaluation activities (e.g., user interviews, usability testing, surveys).

• Demonstrated experience designing and iterating on solutions within live, operational digital products.

• Proficiency in industry-standard prototyping and collaboration tools, specifically Figma and Miro.

• Experience contributing to, and actively evolving, shared design systems, component libraries, and usability guidelines.

• Excellent collaboration skills, with a proven track record of working effectively within cross-functional, agile teams (e.g., Scrum, Kanban).

• Ability to integrate design and research activities seamlessly into agile delivery workflows.

Preferred Skills:

• Experience with user research methodologies beyond standard usability testing, such as ethnographic studies or contextual inquiries.

• Familiarity with accessibility best practices and implementation guidelines (e.g., WCAG 2.1 AA).

• Understanding of retail operations or employee-facing applications.

• Experience working within a large enterprise or multi-brand organization.

📝 Enhancement Note: The experience level (2-5 years) suggests a mid-level designer who is expected to work autonomously on design tasks but also collaborate effectively within a team. The specific mention of Figma and Miro indicates the primary toolset. The emphasis on "design systems" and "AI-assisted tools" points to a need for adaptable designers who can leverage modern design practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 2-3 distinct end-to-end product design projects that demonstrate your process from problem identification to solution delivery.

• For each project, clearly articulate the user problem or business challenge, your role, the design process followed, key decisions made, and the measurable outcomes or impact.

• Highlight examples of user research, wireframing, prototyping, usability testing, and final UI designs.

• Include specific examples of contributions to or creation of design systems, component libraries, or style guides.

Process Documentation:

• Clearly outline your approach to user research and discovery, detailing methods used and how insights were translated into design solutions.

• Provide examples of iterative design processes, including how feedback from testing and stakeholders was incorporated.

• Showcase your proficiency in prototyping and how it was used to validate concepts or communicate design intent.

• Illustrate your collaboration process with Product Managers and Engineers, including how design was integrated into agile sprints.

📝 Enhancement Note: A strong portfolio is crucial for this role. Candidates should be prepared to articulate their design process, demonstrate problem-solving skills, and quantify the impact of their work. The emphasis on "end-to-end" and "iterative" processes means showcasing the journey, not just the final polished screens.

💵 Compensation & Benefits

Salary Range: For a UX/UI Designer with 2-5 years of experience in Chadstone, VIC, Australia, a competitive salary range would typically be between AUD $80,000 to $110,000 per annum, depending on experience, specific skills, and the candidate's portfolio.

Benefits:

• Flexible hybrid working options through the "Flex Where, Flex When, Flex Well" policy.

• Kmart team member discount card applicable at Kmart, Target, Officeworks, and Bunnings.

• Access to the "Kmart for You" benefits program offering exclusive discounts and benefits across entertainment, travel, lifestyle, and health from over 60 suppliers.

• Eligibility for a bonus program, rewarding commitment and hard work.

• Inclusive parental leave and ongoing support through partnership with Circle In for all family circumstances.

• Dynamic learning and support programs.

• Opportunities to accelerate career through the Mentor Program (as Mentee or Mentor).

• Kudos recognition program for peer-nominated awards.

• Potential for career advancement within the broader Wesfarmers Group.

Working Hours: Typically 40 hours per week, with flexibility offered through the company's hybrid work policy.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for UX/UI designers in Melbourne, Australia, with moderate experience. Kmart Group, as part of Wesfarmers, offers a comprehensive benefits package that extends beyond standard offerings, reflecting a commitment to employee well-being and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail. Kmart Group operates two of Australia's most iconic retail brands: Kmart and Target. They are a significant player in the Australian retail market, touching the lives of millions of customers weekly.

Company Size: Large enterprise; Kmart Group has over 50,000 passionate individuals across its global operations.

Founded: Kmart Australia was founded in 1969. The company has a long history in the Australian market and is undergoing significant transformation.

Team Structure:

• The UX/UI Designer will be embedded within a cross-functional "Store Experience Team."

• This team operates as a "squad" alongside Product and Engineering professionals, embodying an agile, collaborative structure.

• The role likely involves working with a dedicated Product Manager, Engineers, and potentially other designers or researchers within the broader digital product organization.

Methodology:

• Agile methodologies (Scrum or Kanban) are explicitly mentioned, indicating a fast-paced, iterative development approach.

• Design practices will be user-centered, with a strong emphasis on discovery, research, prototyping, and testing.

• A data-driven approach is implied through the goal of delivering "measurable value" and influencing stakeholders with "evidence-based decisions."

• The company is embracing modern design practices, including the use of AI-assisted tools and contribution to shared design systems.

Company Website: https://www.kmart.com.au/

📝 Enhancement Note: Kmart Group emphasizes a culture of transformation and growth, aiming for "brighter futures." The retail context means the work directly impacts a massive customer base and internal workforce. The hybrid work policy and emphasis on inclusivity suggest a modern and employee-centric approach to workplace culture.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX/UI Designer. This role requires a solid foundation in design principles and methodologies, with the ability to independently lead design initiatives within a squad. It's a step beyond junior roles, demanding ownership and strategic contribution.

Reporting Structure: The designer will be part of a cross-functional squad, reporting to a Design Lead or Head of Product/Design, while working closely with Product Managers and Engineers on a day-to-day basis. This structure fosters direct collaboration and integrated product development.

Operations Impact: The UX/UI Designer's work will directly influence the efficiency and effectiveness of Kmart's store teams through improved digital tools. This can lead to significant operational improvements, cost savings, and enhanced customer experiences, thus contributing directly to business value and revenue. The focus on "store teams" implies a critical role in enabling the frontline workforce.

Growth Opportunities:

• Skill Advancement: Deepen expertise in user research, interaction design, and design systems. Opportunity to gain experience with AI-assisted design tools and contribute to their adoption.

• Leadership Potential: Progress to Senior UX/UI Designer or Lead Designer roles, potentially mentoring junior designers or leading larger design initiatives.

• Cross-functional Exposure: Gain in-depth experience working within agile product development teams, understanding the interplay between design, product, and engineering.

• Career Mobility: Opportunities for advancement within the broader Wesfarmers Group, which includes other major retail brands.

📝 Enhancement Note: The role is framed as a significant opportunity for growth, particularly for those looking to specialize in user-centered design for operational environments within a large retail organization. The mention of the Mentor Program and career opportunities within Wesfarmers highlights strong potential for long-term career development.

🌐 Work Environment

Office Type: The role is based in Chadstone, VIC. Kmart Group promotes a hybrid work model, allowing for a blend of remote and in-office collaboration. The office environment is likely designed for collaboration, with spaces for team meetings, workshops, and focused individual work.

Office Location(s): Chadstone, VIC, Australia. This location is a major retail hub, offering accessibility for employees.

Workspace Context:

• Collaborative Environment: The emphasis on cross-functional squads and agile methodologies means the workspace will foster close collaboration with Product and Engineering. Expect regular stand-ups, sprint planning, and design reviews.

• Tools & Technology: Access to modern design tools (Figma, Miro) and potentially other enterprise software necessary for product development and communication.

• Team Interaction: Frequent interaction with designers, product managers, engineers, and potentially stakeholders from store operations to gather feedback and align on solutions.

Work Schedule: The standard working hours are 40 per week, with the flexibility offered by the hybrid work policy allowing for adjustments to where and when work is performed, balancing personal needs with team and project requirements.

📝 Enhancement Note: The hybrid work policy is a key feature, suggesting a balance between in-office collaboration and remote flexibility. This is common in tech and design roles within larger organizations, aiming to attract and retain talent by offering work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review your resume and portfolio for initial fit and experience.

• Portfolio Presentation: Expect to present your portfolio, walking through 1-2 key projects. Be prepared to discuss your design process, decision-making, challenges, and outcomes in detail.

• Hiring Manager/Team Interview: A discussion with the hiring manager and potentially members of the Store Experience Team (Product Manager, Engineering Lead) to assess design craft, problem-solving skills, and cultural fit.

• Technical/Design Exercise: This may involve a take-home assignment or a live design challenge to assess your skills in areas like wireframing, prototyping, or problem-solving within a given scenario.

• Final Interview: Potentially a final interview with a senior leader to confirm fit and discuss career aspirations.

Portfolio Review Tips:

• Storytelling: Structure your portfolio presentations as compelling stories. Clearly define the problem, your role, your process, your solutions, and the impact.

• Process Over Polish: While polished visuals are good, demonstrating your thinking, iteration, and problem-solving process is more critical. Show your work in progress.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased efficiency).

• Tailor to the Role: Highlight projects that best align with designing for operational teams, digital products, and agile environments. Emphasize your experience with design systems and collaboration.

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, trade-offs, and how you handle feedback.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the brief and the target user (in this case, likely store teams).

• Time Management: For live challenges, allocate time wisely across research, ideation, prototyping, and presentation.

• Articulate Rationale: Clearly explain why you're making certain design decisions. Connect them back to user needs and business goals.

• Focus on Core UX Principles: Even in a short timeframe, demonstrate strong understanding of user flows, information architecture, and intuitive interaction design.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also the ability to collaborate within an agile, cross-functional team and influence stakeholders. A strong portfolio that clearly articulates process and impact is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Design: Figma (primary, as explicitly mentioned).

• Collaboration & Whiteboarding: Miro (primary, as explicitly mentioned).

• Design Systems: Experience contributing to or utilizing established design systems.

• AI-Assisted Tools: Proficiency in leveraging AI tools to enhance design workflows (specific tools not mentioned, but candidates should be aware of the trend).

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the UX/UI Designer role, but an understanding of how front-end designs integrate with back-end systems, CRMs, and operational workflows would be a plus.

📝 Enhancement Note: The explicit mention of Figma and Miro indicates these are essential tools. The emphasis on AI-assisted tools suggests Kmart is exploring or implementing these technologies, and candidates should be open to learning and using them. A designer's role is to translate user needs into functional interfaces, so direct experience with CRM or automation tools is less critical than proficiency in design and prototyping software.

👥 Team Culture & Values

Operations Values:

• Customer Focus: While the role focuses on store teams, the ultimate goal is to improve customer experience through efficient store operations.

• Innovation & Transformation: Kmart is actively changing and transforming, valuing individuals who embrace new ideas and approaches.

• Collaboration: Strong emphasis on teamwork, cross-functional partnerships, and shared ownership.

• Accountability & Impact: Driving measurable value and taking ownership of design outcomes.

• Inclusivity: Commitment to creating safe and welcoming environments for all team members.

Collaboration Style:

• Agile Squads: Deeply integrated into cross-functional teams, working closely with Product and Engineering on a daily basis.

• Evidence-Based Decision Making: Influencing stakeholders through data, research, and strong rationale.

• Iterative Feedback Loops: Regular design reviews, user testing, and feedback sessions to refine solutions.

• Design System Advocacy: Promoting consistency and shared best practices across the digital ecosystem.

📝 Enhancement Note: Kmart's values align with modern tech and design team cultures. The emphasis on "transformation," "collaboration," and "impact" suggests a dynamic and results-oriented environment. The focus on inclusivity is a significant cultural pillar.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Store Team Needs with Business Goals: Designing tools that are intuitive and efficient for store staff while also meeting broader business objectives and KPIs.

• Integrating with Legacy Systems: Potentially needing to design for or integrate with existing store technologies or processes.

• Maintaining Design Consistency: Ensuring a cohesive user experience across a diverse digital ecosystem as the company evolves.

• Adopting New Technologies: Effectively integrating AI-assisted tools into workflows while maintaining quality and critical judgment.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to refine UX/UI craft, particularly in areas critical to operational tools and employee-facing applications.

• AI in Design: Practical experience and training in leveraging AI tools to enhance design processes.

• Retail Technology: Gaining deep insights into the technology stack and user needs within the retail sector.

• Cross-Functional Expertise: Developing a strong understanding of product management and software engineering principles within an agile framework.

• Mentorship: Participation in Kmart's Mentor Program offers structured guidance and development.

📝 Enhancement Note: The challenges are typical for a designer working on operational tools within a large organization, requiring adaptability and a strategic mindset. The growth opportunities are substantial, offering a clear path for professional development within a large, stable company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business requirements. How did you approach it?" (Focus on your process, trade-offs, and rationale.)

• "Walk us through a project where you significantly improved the user experience of a digital product. What was the problem, your solution, and the impact?" (Prepare a strong portfolio case study.)

• "How do you incorporate user research into your design process, especially when working within tight deadlines?" (Highlight your methods and how you adapt.)

Company & Culture Questions:

• "What excites you about Kmart and this specific role within the Store Experience Team?" (Research Kmart's recent initiatives, mission, and values.)

• "How do you stay updated on the latest UX/UI design trends and technologies, including AI-assisted tools?" (Showcase your passion for continuous learning.)

Portfolio Presentation Strategy:

• Choose Relevant Projects: Select 2-3 projects that best showcase your skills in areas relevant to this role (e.g., designing for internal users, complex workflows, web/mobile applications, design systems).

• Structure Your Narrative: For each project, clearly articulate:

  • The Problem: What was the core issue or opportunity?
  • Your Role: What specific contributions did you make?
  • Your Process: What steps did you take (research, ideation, design, testing)?
  • The Solution: Show key screens, prototypes, and design decisions.
  • The Outcome/Impact: What were the results? Use metrics if possible.

• Be Prepared for Questions: Anticipate detailed questions about your rationale, trade-offs, and how you handled challenges.

📝 Enhancement Note: Interviewers will be looking for a designer who is not only technically skilled but also a strong collaborator, a critical thinker, and a proactive problem-solver who can translate user needs into tangible business value within a dynamic retail environment.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided application link on the Kmart careers portal.

• Portfolio Customization: Ensure your portfolio is up-to-date and clearly showcases relevant projects. Tailor your portfolio presentation to highlight experience in user-centered design, interaction design, prototyping, and collaboration within agile teams, particularly for operational or employee-facing applications.

• Resume Optimization: Craft your resume to emphasize keywords from the job description, such as "UX/UI Design," "Interaction Design," "Information Architecture," "Figma," "Miro," "Agile," "Cross-functional Collaboration," and "Design Systems." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and project outcomes clearly and concisely. Prepare for case study presentations and behavioral questions related to collaboration, problem-solving, and stakeholder management.

• Company Research: Familiarize yourself with Kmart's brands, mission, values, and recent digital initiatives. Understand their commitment to transformation and customer experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.