UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Accenture

Location: Assago, Italy / Milan, Italy

Job Type: Full-Time

Category: Design & User Experience Operations

Date Posted: 2026-03-27

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Design and shape intuitive, engaging digital experiences for websites, mobile apps, and web applications, focusing on user interface (UI) and user experience (UX) through workflow diagrams, wireframes, and visual concepts.

• Champion digital accessibility by identifying gaps and guiding product evolution towards high regulatory and quality standards, ensuring inclusive design practices.

• Drive the creation and evolution of scalable Design Systems and UI Kits to ensure consistency and accelerate development across digital ecosystems.

• Foster cross-functional collaboration between design and development teams, actively contributing to the quality and coherence of digital solutions.

• Integrate advanced AI tools within the design workflow to enhance trend analysis, optimize visual designs, and streamline the creative process.

📝 Enhancement Note: This role sits within Accenture Song, a division focused on creating leading customer experiences by blending technology and human ingenuity. The emphasis on AI integration and Design Systems suggests a forward-thinking approach to digital product development, requiring operations professionals to be adept at managing complex digital assets and ensuring seamless user journeys.

📈 Primary Responsibilities

• Design user-centric interfaces and interactions for accessible websites, mobile applications, and web applications, translating user needs into tangible design outputs like workflow diagrams, wireframes, and visual concepts.

• Implement and manage Design Systems and UI Kits, documenting components, patterns, and shared libraries (e.g., Figma libraries) to promote consistency and efficiency in design and development.

• Lead accessibility initiatives, conducting audits, identifying compliance gaps, and guiding teams to meet and exceed regulatory standards (e.g., WCAG) and quality benchmarks.

• Collaborate closely with cross-functional teams, including developers, product managers, and stakeholders, to ensure seamless integration of design solutions from conception to final release.

• Facilitate the adoption and governance of Design Systems through best practices, clear documentation, and effective versioning processes, ensuring scalability and maintainability.

• Conduct user research and analysis, leveraging AI tools for trend identification and leveraging insights to inform design decisions and optimize user journeys.

• Actively participate in design reviews and provide constructive feedback to ensure adherence to design principles, accessibility standards, and project objectives.

📝 Enhancement Note: The responsibilities highlight a need for strong process management skills in design, particularly around Design Systems and accessibility. Candidates should be prepared to demonstrate how they have implemented and maintained such systems, and how they've driven accessibility improvements in previous projects, aligning with operational efficiency and quality standards.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Fine Arts, Humanities, or related creative disciplines.

Experience: Minimum of 2 years of professional experience in UX/UI design, with a proven track record in structured environments, large-scale projects, and client-facing roles.

Required Skills:

• Proficiency in design and prototyping tools: Figma, Adobe Creative Suite (CC), Sketch, InVision, Miro, and Mural.

• Demonstrated ability to integrate AI tools to enhance design analysis and optimization.

• Solid understanding of web technologies: HTML5, CSS.

• Knowledge of accessibility tools and standards: Siteimprove, Wave, Screen Readers (e.g., Jaws), and Contrast Color checkers.

• Experience in creating, managing, and implementing Design Systems and UI Kits.

• Proven experience in cross-team collaboration between design and development for Design System implementation.

Preferred Skills:

• Experience in academic research (e.g., with CNR) or similar research-oriented environments.

• Strong communication and collaborative aptitude.

• Expertise in conducting trend research and benchmarking analysis.

📝 Enhancement Note: The requirement for AI integration in design tools and the emphasis on Design Systems suggest a need for candidates who can demonstrate an understanding of how technology can optimize design operations and workflows. Experience with specific accessibility tools like Siteimprove and Wave indicates a focus on compliance and quality assurance within the design process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive UX/UI case studies demonstrating end-to-end design processes for web or mobile applications.

• Highlight specific examples of workflow diagrams, wireframes, and final visual concepts, detailing the problem, your approach, and the solution.

• Include evidence of your contribution to Design System development, UI Kit creation, and their implementation in real-world projects.

• Demonstrate your understanding and application of digital accessibility principles, ideally with examples of how you addressed compliance requirements.

Process Documentation:

• Clearly document the design process followed for each case study, including user research, ideation, prototyping, user testing, and iteration.

• Detail the methodology used for creating and maintaining Design Systems, including component libraries and style guides.

• Explain strategies employed for ensuring digital accessibility throughout the design lifecycle, referencing specific standards and tools.

• Illustrate collaborative workflows with development teams, showing how design assets and specifications were handed off and integrated.

📝 Enhancement Note: For this role, the portfolio should not just display final designs but also the operational processes behind them. Emphasis on Design Systems and accessibility implies a need to see how candidates manage design assets, ensure consistency, and adhere to stringent quality and compliance standards, akin to operational management in other fields.

💵 Compensation & Benefits

Salary Range:

For a UX/UI Designer with 2-5 years of experience in Milan/Assago, Italy, a competitive salary range is estimated between €35,000 and €55,000 annually. This estimate is based on industry benchmarks for similar roles in major Italian cities, considering the expertise required in advanced design tools, AI integration, Design Systems, and accessibility, as well as Accenture's positioning as a leading global professional services firm.

Benefits:

• Comprehensive health insurance coverage.

• Professional development and continuous learning opportunities, including access to Accenture's extensive training programs and certifications.

• Pension plan contributions.

• Paid time off, including vacation days, public holidays, and sick leave.

• Opportunities for international mobility and diverse project assignments within Accenture's global network.

• Access to employee assistance programs and wellness initiatives.

Working Hours:

Standard full-time working hours are approximately 40 hours per week. While core hours are expected for team collaboration and project delivery, Accenture often provides a degree of flexibility to accommodate individual needs and optimize work-life balance, particularly in design roles where creative output is key.

📝 Enhancement Note: The salary range is an estimate based on market data for UX/UI designers in Italy with 2-5 years of experience, factoring in the specific skills and responsibilities outlined for this role at a company of Accenture's caliber. Benefits are standard for large professional services firms and tailored to support employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services, Technology Consulting, Digital Transformation, Customer Experience. Accenture operates at the intersection of business and technology, helping clients navigate complex challenges and drive innovation across various sectors.

Company Size: Accenture is a global enterprise with approximately 791,000 employees worldwide, operating in over 120 countries. This large scale provides immense opportunities for diverse project exposure and career advancement.

Founded: Accenture was founded in 1950 (as part of Arthur Andersen) and has since evolved into a leading independent professional services company. Its long history is marked by continuous adaptation to technological advancements and market shifts.

Team Structure: The role is within Accenture Song, which focuses on creating exceptional customer experiences. The UX/UI design team likely operates within a matrixed structure, collaborating with project teams, client stakeholders, and other Accenture service lines (Strategy & Consulting, Technology, Operations). Designers often report to a Design Lead or Manager, with project-specific reporting lines.

Methodology: Accenture Song emphasizes a human-centric approach, blending creativity, technology, and data to deliver innovative solutions. Design processes are likely influenced by Agile methodologies, Design Thinking principles, and a strong focus on user empathy, data-driven insights, and iterative development. The integration of AI tools suggests a commitment to leveraging cutting-edge technology for design optimization.

Company Website: www.accenture.com

📝 Enhancement Note: Working at Accenture means being part of a large, global organization with a strong emphasis on digital transformation and client-focused innovation. The scale of operations offers unparalleled opportunities for career development and exposure to diverse projects, while the emphasis on technology and data underscores the operational rigor expected.

📈 Career & Growth Analysis

Operations Career Level: This UX/UI Designer role is positioned at an intermediate level, requiring 2-5 years of experience. It signifies a move beyond junior responsibilities to independently managing design tasks, contributing to larger design systems, and taking ownership of specific design elements within projects. It's a foundational role for a career in specialized UX/UI operations and design leadership.

Reporting Structure: The designer will likely report to a Design Lead or Manager within Accenture Song. Day-to-day work will involve close collaboration with project managers, UX researchers, front-end developers, and potentially client teams, reflecting a project-based, cross-functional reporting dynamic common in consulting environments.

Operations Impact: The UX/UI Designer's impact is critical in shaping customer experiences, which directly influences client satisfaction, brand perception, and ultimately, revenue growth. By creating intuitive, accessible, and engaging digital products, the designer contributes to higher user adoption rates, increased conversion, and stronger client relationships, all key operational metrics for Accenture's clients.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like Design Systems, accessibility, or AI-driven design tools.

• Leadership: Progress to Senior UX/UI Designer, Design Lead, or Art Director roles, managing teams and larger initiatives.

• Cross-functional Mobility: Transition into related roles such as UX Researcher, Product Manager, or even specialized roles within Accenture's broader technology and operations consulting practices.

• Continuous Learning: Leverage Accenture's extensive training resources, certifications, and global network to stay at the forefront of design trends and technologies.

📝 Enhancement Note: The growth path for a UX/UI Designer at Accenture is well-defined, emphasizing both deepening specialized skills and broadening functional expertise. The "operations" aspect of this role lies in the systematic management of design processes, assets, and quality standards to ensure consistent, high-impact delivery for clients.

🌐 Work Environment

Office Type: The role is based on-site in Assago/Milan, Italy. Accenture typically offers modern, collaborative office spaces designed to foster teamwork, innovation, and client engagement. These environments often include open workspaces, meeting rooms equipped with advanced technology, and areas for informal collaboration.

Office Location(s): The primary location is Assago, Via del Mulino 11a, with Milan also mentioned as a relevant locality. These locations are well-connected and situated within key business hubs, offering accessibility for employees and proximity to clients.

Workspace Context:

• Collaborative Environment: Expect a dynamic workspace that encourages interaction with diverse teams, including designers, developers, consultants, and client representatives.

• Tools & Technology: Access to state-of-the-art design software (Figma, Adobe CC), collaboration platforms (Miro, Mural), and potentially AI-integrated design tools. High-speed internet and robust IT support are standard.

• Team Interaction: Frequent opportunities for brainstorming sessions, design critiques, project meetings, and knowledge-sharing forums, fostering a culture of continuous improvement and shared learning.

Work Schedule: The standard work schedule is full-time, approximately 40 hours per week. While on-site presence is required, Accenture often supports flexible working arrangements where feasible, allowing designers to manage their schedules effectively to optimize creative output and maintain work-life balance.

📝 Enhancement Note: The on-site requirement in Assago/Milan indicates a need for candidates comfortable with a traditional office setting, emphasizing in-person collaboration and direct engagement. The workspace is designed to support a high-paced, innovative environment, crucial for delivering complex digital solutions.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess basic qualifications and fit.

2. Technical Interview: This stage typically involves a deep dive into design skills, tool proficiency (especially Figma), and understanding of UX/UI principles. It may include a live design exercise or a discussion of past projects.

3. Portfolio Presentation: Candidates will be asked to present 1-2 key case studies from their portfolio, detailing their process, challenges, solutions, and impact. This is a critical opportunity to showcase operational thinking in design.

4. Team/Cultural Fit Interview: Interaction with potential team members and managers to assess collaboration style, communication skills, and alignment with Accenture's values and culture. Expect questions about how you handle feedback and work in cross-functional teams.

5. Final Interview: May involve senior leadership to discuss strategic thinking, career aspirations, and overall fit for the role and Accenture.

Portfolio Review Tips:

• Structure: Organize your portfolio logically with clear navigation. For each case study, follow a narrative structure: Problem, Your Role, Process, Solution, Results, and Learnings.

• Process Emphasis: Clearly articulate the operational steps you took, not just the final visual output. Detail your research, wireframing, prototyping, testing, and iteration phases.

• Design Systems & Accessibility: Dedicate sections or specific examples to your experience with Design Systems and digital accessibility. Quantify improvements where possible (e.g., "Reduced design inconsistencies by X%", "Achieved WCAG 2.1 AA compliance for feature Y").

• Tool Proficiency: Mention specific tools used (Figma, AI integrations) and how they facilitated your process and outcomes.

• Impact: Quantify the impact of your designs whenever possible (e.g., increased user engagement, improved conversion rates, reduced support tickets due to better UX).

Challenge Preparation:

• Design Challenge: Be prepared for a practical design challenge, which might involve improving an existing interface, designing a new feature, or solving a specific UX problem within a limited timeframe. Focus on your thought process and how you apply design principles and operational considerations.

• Accessibility Scenario: Anticipate questions or a small task related to making a design more accessible.

• Collaboration Scenario: Prepare to discuss how you would collaborate with developers or stakeholders on a complex design task, emphasizing clear communication and problem-solving.

📝 Enhancement Note: The interview process heavily emphasizes practical application of design skills, process documentation, and the ability to articulate the operational impact of design decisions. The portfolio review is a key operational assessment tool, requiring candidates to demonstrate not just creativity but also systematic execution and problem-solving.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Core tool for UI design, prototyping, and collaboration. Expertise in its advanced features, component management, and collaborative workflows is essential.

• Adobe Creative Suite (CC): Proficiency in tools like Photoshop and Illustrator for asset creation and manipulation.

• Sketch: Another common vector design tool for UI, often used in conjunction with or as an alternative to Figma.

• InVision: Used for prototyping, design handoff, and collaboration, although Figma's native capabilities are increasingly integrated.

• Miro & Mural: Digital whiteboarding tools for ideation, brainstorming, user journey mapping, and collaborative design sessions.

Analytics & Reporting:

• Siteimprove / Wave: Tools for auditing website accessibility and performance.

• Screen Readers (e.g., Jaws): For testing and verifying digital accessibility from an end-user perspective.

• Contrast Color Checkers: Tools to ensure text and background color combinations meet accessibility standards.

• Analytics Platforms (e.g., Google Analytics, Adobe Analytics): While not directly a design tool, understanding how designs impact user behavior tracked in these platforms is crucial for iterative improvement.

CRM & Automation:

• While not directly managed by a UX/UI Designer, understanding how design impacts user journeys within CRM systems (like Salesforce) or marketing automation platforms can be beneficial for context.

📝 Enhancement Note: The technology stack emphasizes tools for design, collaboration, and crucially, accessibility testing. Proficiency in Figma and a strong understanding of how to leverage AI for design optimization are key requirements, reflecting a modern approach to design operations.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A deep commitment to understanding and serving the end-user, ensuring that all designs deliver exceptional customer experiences.

• Innovation & Agility: Embracing new technologies (like AI), methodologies, and creative approaches to drive impactful solutions and adapt quickly to client needs.

• Collaboration & Inclusion: Valuing diverse perspectives and fostering an environment where cross-functional teams can work together effectively, ensuring accessibility and inclusivity in design.

• Excellence & Quality: Striving for the highest standards in design execution, technical implementation, and adherence to accessibility guidelines, reflecting a commitment to operational quality.

• Data-Driven Decision Making: Utilizing user data, analytics, and research to inform design choices and measure the effectiveness of solutions.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in multidisciplinary teams, working closely with developers, product managers, researchers, and business analysts.

• Open Feedback Culture: A willingness to give and receive constructive criticism to continuously improve designs and processes. Design critiques are a common practice.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and insights through internal forums, workshops, and documentation, particularly around Design Systems and accessibility.

📝 Enhancement Note: Accenture's culture emphasizes a blend of innovation, client focus, and operational excellence. For a UX/UI Designer, this translates to a collaborative environment where data-informed decisions, accessibility, and high-quality execution are paramount to delivering value.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Integrating diverse requirements from clients, internal teams, and end-users while maintaining design integrity and accessibility standards.

• Rapid Technological Evolution: Staying current with emerging design tools, AI capabilities, and evolving web technologies requires continuous learning and adaptation.

• Ensuring Consistent Accessibility: Maintaining high accessibility standards across complex, large-scale projects and Design Systems can be operationally demanding.

• Project Pacing: Managing design timelines effectively within Agile or other project methodologies to meet deadlines without compromising quality.

Learning & Development Opportunities:

• Design System Mastery: Opportunities to specialize in the architecture, governance, and evolution of complex Design Systems.

• AI in Design: Training and practical application of AI tools to enhance UX/UI workflows, from research to visual generation.

• Accessibility Expertise: Becoming a go-to resource for digital accessibility, potentially leading to certifications or specialized roles.

• Leadership Development: Pathways to manage design teams, lead client engagements, and contribute to strategic design initiatives within Accenture.

• Industry Conferences & Certifications: Access to attend leading UX/UI and accessibility conferences, as well as opportunities for professional certifications.

📝 Enhancement Note: The challenges in this role are typical of a fast-paced consulting environment, requiring adaptability and strong process management. The growth opportunities are substantial, allowing for deep specialization or broader leadership roles within the digital design and operations space.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements for a design project. How did you approach it, and what was the outcome?" (Focus on your negotiation, communication, and decision-making process.)

• "How do you integrate user accessibility into your design process from the outset, rather than as an afterthought?" (Detail your methods, tools, and considerations for compliance.)

Company & Culture Questions:

• "What interests you about Accenture Song and our approach to customer experience?" (Research Accenture's recent work, case studies, and express alignment with their values.)

• "How do you stay updated on the latest trends in UX/UI design and AI integration?" (Showcase your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative. Start with the problem, explain your role and process, detail the solution, and conclude with the impact and lessons learned.

• Highlight Operational Rigor: Emphasize the how – your systematic approach, the tools and processes you used, and how you managed constraints. For Design Systems, show the structure and governance. For accessibility, show the audit and remediation steps.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. If direct metrics are unavailable, use qualitative feedback or projected impact.

• AI Integration: If AI was used, explain how and why, detailing the specific benefits it brought to your workflow or the final design outcome.

• Engage Your Audience: Be prepared to answer questions, solicit feedback, and demonstrate enthusiasm for the project and your role.

📝 Enhancement Note: Preparing for this interview involves not only showcasing design creativity but also demonstrating a strong understanding of operational processes, tool proficiency, and the ability to articulate impact and value in a consulting context. Emphasizing Design Systems and accessibility is crucial.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the Accenture Careers portal.

• Portfolio Preparation: Curate your portfolio to prominently feature 2-3 strong case studies. Ensure each showcases your UX/UI process, Design System contributions, and accessibility considerations. Detail the operational steps and tools used (especially Figma and any AI integrations).

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UX/UI Design," "Figma," "Design System," "Digital Accessibility," "AI Integration," and "Cross-team Collaboration." Quantify achievements where possible.

• Interview Practice: Rehearse your portfolio presentation, focusing on storytelling and demonstrating your operational approach to design challenges. Prepare answers to common behavioral and situational questions related to collaboration, problem-solving, and stakeholder management.

• Company Research: Thoroughly research Accenture and Accenture Song. Understand their mission, recent projects, and values related to innovation, customer experience, and digital transformation. Prepare thoughtful questions to ask the interviewer.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.