UX-Writer / Technische Redakteure Automotive (m/w/d)

📍 Job Overview

Job Title: UX-Writer / Technische Redakteure Automotive (m/w/d)

Company: SI & Usaneers

Location: Braunschweig, Niedersachsen, Germany

Job Type: Full-time

Category: Technical Documentation & Operations

Date Posted: April 2, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on creating, updating, and optimizing technical documentation within the automotive sector, specifically for user manuals and operating instructions.

• It requires a blend of technical writing expertise, strong language skills in German and English, and proficiency with specialized documentation and collaboration tools.

• The position involves significant cross-functional collaboration with project partners, subject matter experts, and internal teams to ensure accuracy and compliance with industry standards.

• A key aspect of this role is contributing to the continuous improvement and standardization of documentation processes, driving efficiency and quality in content creation.

📝 Enhancement Note: While the title includes "UX-Writer," the core responsibilities and required skills strongly indicate a primary focus on technical documentation within an operational context. The "Automotive" specialization and the emphasis on operating instructions and user manuals place this firmly within the technical operations and GTM support sphere, rather than pure UX design. The role requires a deep understanding of product functionality and the ability to translate complex technical information into clear, user-friendly instructions.

📈 Primary Responsibilities

• Develop, revise, and optimize complex technical documentation content for automotive operating manuals, primarily in German.

• Collaborate closely with internal and external project partners, subject matter experts, and various departments to gather information and ensure content accuracy.

• Ensure that all technical content adheres to relevant industry standards, norms, and guidelines for automotive documentation.

• Conduct quality assurance on documentation, contributing to the development and standardization of documentation processes to enhance efficiency and consistency.

• Create and revise illustrations, graphics, and visual aids to complement technical text, improving user comprehension.

• Manage and organize the workload of assigned documentation packages, ensuring timely delivery of deliverables.

• Actively participate in optimizing internal editorial and documentation processes, identifying areas for improvement and implementing solutions.

📝 Enhancement Note: The responsibilities highlight a need for a structured approach to content management and process improvement, typical of operations roles. The emphasis on quality assurance, process development, and standardization suggests that the candidate will be expected to contribute to the operational efficiency of the documentation function.

🎓 Skills & Qualifications

Education:

Experience:

• Proven professional experience in technical writing and documentation, with a focus on creating and managing complex technical content.

Required Skills:

• Expertise in using technical documentation systems, particularly Cosima, and proficiency in image editing software like Adobe Illustrator.

• Strong knowledge of agile collaboration tools such as Jira and Confluence for project management and team communication.

• Excellent technical understanding with the ability to clearly articulate complex technical concepts to diverse audiences.

• Exceptional German language proficiency (native or equivalent) and good English language skills, with a keen sense for language and clear communication.

• Independent, goal-oriented, and precise work methodology, with a strong attention to detail.

• Familiarity with relevant industry norms and guidelines applicable to technical documentation, especially in automotive.

• Excellent communication, organizational skills, reliability, assertiveness, and a passion for meticulous work.

Preferred Skills:

• Experience with additional technical writing tools or content management systems.

• Familiarity with other image editing or graphic design software.

• Experience in process development and optimization specifically within documentation workflows.

• Understanding of user experience (UX) principles as applied to technical documentation.

📝 Enhancement Note: The requirements emphasize a blend of technical tool proficiency, project management skills (Jira/Confluence), and strong communication abilities. The "Automotive" and "Technical Documentation" focus is paramount, indicating a need for domain-specific knowledge and an operational mindset for process management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of complex technical documentation created for the automotive industry, demonstrating your ability to handle intricate subject matter.

• Include case studies illustrating your involvement in improving or standardizing documentation processes, highlighting efficiency gains and quality enhancements.

• Provide evidence of your work with technical documentation systems (e.g., Cosima) and collaboration tools (e.g., Jira, Confluence), detailing your role and impact.

Process Documentation:

• Examples of how you've structured and standardized documentation workflows to ensure consistency and efficiency.

• Documentation of your quality assurance processes and how you ensure accuracy and adherence to standards.

• Case studies involving process development or optimization within a technical writing or documentation context.

📝 Enhancement Note: For operations-focused roles, a portfolio should highlight not just the output (documents) but also the process. Candidates should be prepared to discuss how they approach problem-solving, process improvement, and system utilization to achieve operational excellence in documentation. Demonstrating impact through metrics or quantifiable improvements is highly valued.

💵 Compensation & Benefits

Salary Range:

Benefits:

• #TeamworkMakesTheDreamwork: Supportive team environment, family-like atmosphere, flat hierarchies, and regular team events.

• Work-Life-Balance: Flexible working hours, trust-based working time, mobile work options, workation, and sabbatical opportunities.

• Health: Supplementary health insurance, company medical services, and joint sports events.

• Discounts: Access to a corporate benefits portal offering various discounts.

• EGYM Wellpass: Subsidized membership for over 7500+ sports and wellness activities, with a family option available.

• Modern Work Environment: Contemporary office space, good public transport links, and a company mobile phone for remote work.

• JobRad: Option to lease a company bicycle.

• Company Pension Scheme: Consultation and support through an insurance brokerage.

Working Hours:

• Typically based on a 40-hour work week, with flexible working hours and trust-based working time arrangements available to support work-life balance.

📝 Enhancement Note: The provided benefits package is extensive and reflects a company culture that values employee well-being and flexibility. For operations professionals, the emphasis on flexible hours and mobile work options can be particularly attractive for managing data analysis and process development tasks effectively. The salary estimate is benchmarked against German market rates for similar roles and experience levels.

🎯 Team & Company Context

🏢 Company Culture

Industry: User Experience Consulting and Consumer Research, primarily serving the Automotive industry as well as other blue-chip companies.

Company Size: Approximately 230 employees, indicating a medium-sized, established international consulting firm.

Founded: While the founding date is not specified, the company is described as "international," suggesting a mature and experienced organization.

Team Structure:

• The role is within a team focused on developing and evaluating innovative voice dialogue systems for vehicles, with a specialization in linguistic and text management aspects.

• This team works on user-friendliness, natural language dialogues, and associated interfaces for intuitive vehicle control.

Methodology:

• The company integrates the user and consumer perspective into product and service development.

• This involves expertise, commitment, and enthusiasm in supporting clients throughout all phases of product development.

• The specific team focuses on natural language processing, dialogue design, and interface development for automotive systems.

Company Website: usaneers.de

📝 Enhancement Note: The company operates at the intersection of technology, user behavior, and product development, with a strong focus on the automotive sector. This provides a rich environment for operations professionals involved in product documentation, process standardization, and ensuring user-centricity in technical outputs. The medium company size suggests a balance between structured processes and agile flexibility.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level position (2-5 years of experience), suitable for individuals ready to take on more responsibility in managing complex documentation projects and contributing to process improvements.

Reporting Structure: The specific reporting structure is not detailed, but it's implied that the role will involve working within specialized teams and collaborating across departments and with external clients. The mention of "flat hierarchies" suggests an open communication style.

Operations Impact: The role's impact lies in ensuring that complex technical information for automotive products is accurate, user-friendly, and compliant. This directly supports product adoption, customer satisfaction, and potentially reduces support costs through clear documentation. Contributions to process optimization enhance the efficiency and scalability of the documentation function.

Growth Opportunities:

• Specialization: Deepen expertise in automotive technical documentation and UX writing, potentially becoming a subject matter expert in specific vehicle systems or documentation tools.

• Process Improvement Leadership: Take on more responsibility for developing, implementing, and overseeing documentation processes and standards.

• Cross-functional Projects: Contribute to projects involving new technologies, voice dialogue systems, or advanced user interfaces, broadening experience.

• Mentorship: As experience grows, opportunities to mentor junior technical writers may arise.

• Potential for Transition: Depending on career aspirations, a transition into project management, content strategy, or even more specialized UX roles within the automotive tech domain could be feasible.

📝 Enhancement Note: The growth trajectory for this role involves deepening technical and linguistic skills while also developing operational expertise in process management and quality assurance. The automotive industry's rapid evolution offers continuous learning opportunities.

🌐 Work Environment

Office Type: The company offers a modern office environment with good accessibility. The "Hybrid" work status suggests a blend of on-site collaboration and remote work.

Office Location(s): Braunschweig, Niedersachsen, Germany.

Workspace Context:

• The environment is described as having a "family-like atmosphere" and "flat hierarchies," promoting open communication and teamwork.

• Access to modern office facilities and technology is provided.

• The role requires collaboration with internal teams and external project partners, indicating a dynamic and interactive workspace.

• Opportunities for mobile work and workation suggest a flexible approach to where work is performed, within operational and project constraints.

Work Schedule: Flexible working hours and trust-based working time are offered, allowing employees to manage their schedules effectively while ensuring project deadlines and collaborative needs are met.

📝 Enhancement Note: The hybrid model and flexible hours are significant benefits for operations professionals who often need focused time for deep work (analysis, writing) alongside collaborative sessions for process alignment and problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely an HR screening call to assess basic qualifications, experience, and cultural fit, potentially with a brief discussion of relevant portfolio examples.

• Technical Interview: An interview with the hiring manager or a senior team member focusing on technical writing skills, tool proficiency (Cosima, Jira, Confluence), automotive industry knowledge, and understanding of documentation standards. Candidates may be asked to discuss specific documentation challenges and solutions.

• Portfolio Presentation/Case Study: A significant part of the process will likely involve presenting a portfolio, showcasing relevant work samples. This could include a specific case study demonstrating process improvement or the creation of complex documentation. A practical exercise or a brief case study related to automotive documentation might be assigned.

• Team/Final Interview: An opportunity to meet more team members, further assess cultural fit, and discuss the role's impact and growth potential.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong examples of technical documentation that best represent your skills for this specific role (automotive, complex instructions).

• Highlight Process: For each example, explain your role, the process you followed, the tools used, and any challenges overcome.

• Showcase Impact: Quantify improvements where possible (e.g., "reduced user errors by X%", "streamlined update process by Y%").

• Standardization Examples: If you have examples of contributing to process standardization or documenting workflows, include them to showcase operational thinking.

• Tool Proficiency: Be ready to discuss your experience with Cosima, Jira, and Confluence, providing specific examples of how you used them to manage documentation projects.

Challenge Preparation:

• Documentation Standards: Brush up on common automotive documentation standards (e.g., ISO, specific OEM requirements if known).

• Agile Workflows: Be prepared to discuss how you work within agile environments using tools like Jira and Confluence.

• Problem-Solving: Think about common challenges in technical documentation (e.g., keeping content updated, managing multiple stakeholders, ensuring accuracy) and how you'd address them.

• Language Nuance: For German and English, be ready to discuss how you ensure clarity, conciseness, and appropriate tone for technical instructions.

📝 Enhancement Note: The emphasis on a portfolio and potential case studies points towards a role that values demonstrable skills and a process-oriented approach, common in operations. Preparation should focus on showcasing not just writing ability but also project management, tool proficiency, and problem-solving capabilities within an operational context.

🛠 Tools & Technology Stack

Primary Tools:

• Cosima: A key technical documentation system. Proficiency is required, implying experience with its features for managing complex documentation projects, version control, and content structuring.

• Adobe Illustrator: Essential for creating and revising illustrations and graphics to enhance technical documentation.

• Jira: A project management tool, expected for managing tasks, tracking progress, and collaborating within agile workflows.

• Confluence: A collaboration and knowledge-sharing platform, likely used for team communication, documentation of processes, and project planning.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this core role, but an understanding of how documentation integrates with broader product development or customer support processes might be advantageous.

📝 Enhancement Note: The specified tools are central to the role. Candidates should be prepared to discuss their practical experience and how they leverage these tools to manage documentation lifecycles, collaborate effectively, and maintain high standards of quality and efficiency.

👥 Team Culture & Values

Operations Values:

• Precision and Accuracy: A strong emphasis on meticulous, precise work is crucial for technical documentation, ensuring that information is correct and reliable.

• Efficiency and Optimization: A drive to improve and standardize documentation processes, aiming for greater efficiency and scalability.

• Collaboration and Communication: Working effectively with diverse teams, internal departments, and external partners to achieve shared goals.

• User-Centricity: A commitment to understanding and serving the end-user by providing clear, accessible, and helpful documentation.

• Continuous Learning: An openness to new technologies, media, and evolving industry standards, particularly within the dynamic automotive sector.

Collaboration Style:

• The company culture emphasizes teamwork and a family-like atmosphere, suggesting a collaborative and supportive approach.

• Flat hierarchies imply an open exchange of ideas and feedback.

• The role requires close coordination with project partners and subject matter experts, necessitating strong interpersonal and communication skills.

• Agile methodologies (Jira, Confluence) suggest a dynamic, iterative approach to teamwork and project development.

📝 Enhancement Note: The cultural values align well with operational excellence: a focus on data accuracy, process improvement, and effective collaboration. Candidates who can demonstrate these values in their work approach will be a strong fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Automotive Systems: Keeping pace with rapidly evolving automotive technology and translating highly complex systems into understandable user manuals.

• Maintaining Consistency: Ensuring uniformity and accuracy across a vast amount of technical documentation, especially with multiple contributors and frequent updates.

• Stakeholder Management: Effectively coordinating with various internal departments (engineering, product management) and external partners to gather necessary information and approvals.

• Process Standardization: Developing and implementing new or improved documentation processes in a potentially complex organizational structure.

Learning & Development Opportunities:

• Specialization in Automotive Tech: Deepen knowledge of automotive systems, electric vehicles, autonomous driving features, and related technologies.

• Advanced Documentation Tools: Master advanced features of Cosima, Illustrator, and other documentation or graphic design software.

• UX Writing Principles: Develop skills in applying UX principles to technical documentation for enhanced user experience.

• Agile Methodologies: Gain deeper experience in agile project management and collaborative workflows.

• Industry Standards & Compliance: Become an expert in relevant national and international documentation standards.

📝 Enhancement Note: The challenges presented are typical of complex operational roles in fast-moving industries. The growth opportunities are geared towards developing expertise within a specialized domain and enhancing core operational skills.

💡 Interview Preparation

Strategy Questions:

• "Can you describe your experience with Cosima and how you've used it to manage complex documentation projects?" (Focus on process, efficiency, and output.)

• "How would you approach documenting a new, complex feature in an automotive system, considering both technical accuracy and user-friendliness?" (Demonstrate structured thinking, stakeholder management, and user empathy.)

• "Describe a time you identified an inefficiency in a documentation process and what steps you took to improve it." (Highlight process optimization, problem-solving, and initiative.)

Company & Culture Questions:

• "What interests you about working with automotive technology and user experience?" (Showcase genuine interest and alignment with the company's focus.)

• "How do you collaborate with engineers or subject matter experts to gather technical information?" (Detail your communication and interpersonal skills.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or complexity. For each piece, provide context: the objective, your role, the process, tools used, and the outcome.

• Process Focus: Emphasize the operational aspects of your work – how you planned, managed, and executed the documentation.

• Quantify Impact: Where possible, present metrics or quantifiable results of your work (e.g., efficiency gains, accuracy improvements).

• Tool Integration: Explain how you leveraged tools like Cosima, Jira, and Confluence to achieve project goals and maintain quality.

• Storytelling: Weave a narrative around your projects that highlights your problem-solving skills and contributions to operational efficiency.

📝 Enhancement Note: Interview preparation should focus on demonstrating a clear understanding of operational principles applied to technical documentation, tool proficiency, and the ability to manage complex projects efficiently.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Personio platform.

• Tailor Your Resume: Highlight your experience with technical writing, documentation systems (especially Cosima), agile tools (Jira, Confluence), and your background in the automotive industry. Use keywords from the job description to ensure ATS compatibility.

• Prepare Your Portfolio: Curate a selection of your strongest technical writing samples, focusing on automotive operating instructions or complex technical documentation. Be ready to discuss the processes, tools, and challenges involved in each piece.

• Research the Company: Familiarize yourself with SI & Usaneers' work in UX consulting and consumer research, particularly their automotive client portfolio and approach to integrating user perspectives. Understand their values and culture.

• Anticipate Technical Questions: Prepare to discuss your proficiency with Cosima, Adobe Illustrator, Jira, and Confluence, and how you apply them to documentation workflows and process optimization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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