UX Researcher (Remote - US)

📍 Job Overview

Job Title: UX Researcher (Remote - US)
Company: Jobgether (on behalf of a partner company)
Location: United States
Job Type: CONTRACTOR
Category: UX Research / Product Design Operations
Date Posted: October 18, 2025
Experience Level: Mid-Level (2-5 years)
Remote Status: Fully Remote

🚀 Role Summary

• Lead impactful UX research initiatives to inform and enhance digital product experiences for high-profile clients, driving user-centric product strategy.
• Execute a comprehensive range of qualitative and quantitative research methodologies, ensuring data-driven decision-making.
• Synthesize complex research findings into actionable insights and compelling recommendations for design, product, and stakeholder teams.
• Collaborate closely with cross-functional teams, including designers, strategists, and developers, to integrate user feedback throughout the product development lifecycle.
• Contribute to a dynamic, fast-paced environment, championing user needs and behaviors in product development for diverse industries.

📝 Enhancement Note: This role is positioned as a Contract UX Researcher, emphasizing project-based engagement with potential for ongoing collaboration. The focus on "high-profile clients" and "world-class digital products" suggests a need for candidates who can operate at a high strategic level and deliver client-ready outputs. The core responsibilities align with typical mid-level UX Researcher roles, with a strong emphasis on independent execution and stakeholder communication.

📈 Primary Responsibilities

• Identify critical research needs for new and existing digital product development projects, aligning with client objectives and product roadmaps.
• Develop comprehensive UX research plans, including methodologies, timelines, participant recruitment strategies, and deliverables, coordinating closely with cross-functional teams.
• Conduct in-depth user interviews, moderated and unmoderated usability testing sessions, persona development workshops, customer journey mapping exercises, and card sorting studies.
• Design and refine research instruments such as interview scripts, usability test plans, surveys, and participant recruitment screeners to ensure data validity and reliability.
• Execute remote and in-person user research activities, rigorously analyzing both qualitative and quantitative data to uncover actionable user insights.
• Translate complex research findings into clear, concise, and actionable recommendations, presenting them effectively to design teams, product managers, developers, and other key stakeholders.
• Present research outcomes and strategic insights in compelling formats (e.g., reports, presentations, workshops) to influence product strategy and align stakeholders on user-centered design decisions.

📝 Enhancement Note: The responsibilities clearly outline a hands-on UX research role requiring end-to-end ownership of research projects. The emphasis on "coordinating with cross-functional teams" and "aligning stakeholders" highlights the importance of collaboration and communication skills beyond just research execution.

ുകൾ Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Design, or a related field is typically expected for foundational knowledge in research methodologies and human behavior.

Experience:

• Minimum of 3 years of dedicated UX research experience within digital product design environments.
• Proven track record of successfully leading and executing research projects from inception to actionable insights.
• Experience collaborating effectively with cross-functional teams (designers, product managers, developers) in agile or fast-paced product development settings.
• Familiarity with the broader UX design process, product strategy development, and the product lifecycle.

Required Skills:

• UX Research: Deep expertise in planning, conducting, and analyzing both qualitative and quantitative user research.
• Qualitative Research Methods: Proficiency in user interviews, usability testing, ethnographic studies, diary studies, and contextual inquiry.
• Quantitative Research Methods: Familiarity with surveys, A/B testing analysis, and basic statistical interpretation for user data.
• User Interviewing & Moderation: Skillful in conducting effective and empathetic user interviews and moderating usability tests.
• Usability Testing: Experience designing and executing various forms of usability tests (e.g., moderated, unmoderated, remote, in-person).
• Persona Development & Journey Mapping: Ability to create detailed user personas and visualize customer journeys based on research data.
• Data Analysis & Synthesis: Strong analytical skills to interpret qualitative and quantitative data, identify themes, and draw meaningful conclusions.
• Communication & Storytelling: Exceptional ability to articulate research findings, insights, and recommendations clearly and persuasively to diverse audiences.
• Collaboration: Proven ability to work effectively with cross-functional teams, fostering a user-centered design culture.
• Analytical Mindset: A sharp, detail-oriented approach to problem-solving and data interpretation.
• Attention to Detail: Meticulous in research design, execution, and reporting to ensure accuracy and validity.
• Self-Starter: Demonstrated ability to work independently, manage research projects autonomously, and proactively identify research opportunities.
• English Fluency: Professional proficiency in both written and spoken English.

Preferred Skills:

• Experience working with global clients or within design agencies, understanding diverse market needs and client management.
• Prior involvement in high-impact, client-facing projects that have demonstrably influenced product direction or business outcomes.
• Familiarity with specific UX research tools for remote testing, survey creation, and data analysis (e.g., UserTesting.com, Qualtrics, SurveyMonkey, Miro, Dovetail).

📝 Enhancement Note: The "Minimum of 3 years" requirement, combined with the breadth of required skills, firmly places this role at a mid-level. The emphasis on "Self-starter" and "managing research independently" is crucial for a contract role where direct supervision may be limited. The inclusion of "global clients" and "client-facing projects" in preferred skills suggests the partner company may serve a diverse international clientele.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Research Case Studies: Showcase 2-3 detailed UX research projects that demonstrate end-to-end research process, from problem definition to actionable insights and impact.
• Methodology Application: Clearly articulate the research questions, chosen methodologies (qualitative/quantitative), and the rationale behind those choices for each project.
• Data Synthesis & Insights: Provide examples of how you synthesized complex data into clear, actionable insights that directly informed design or product decisions.
• Impact & Outcomes: Quantify or qualitatively describe the impact of your research on product improvements, user experience, or business metrics where possible (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).
• Deliverable Examples: Include examples of key deliverables, such as user personas, journey maps, usability test reports, or research presentations.

Process Documentation:

• Demonstrate experience in documenting research plans, methodologies, and findings in a structured and organized manner.
• Showcase an understanding of how research processes integrate with broader product development workflows (e.g., agile sprints, design thinking phases).
• Ability to articulate how research insights are translated into design specifications or product requirements for implementation.

📝 Enhancement Note: For a UX Researcher role, particularly a contract one, a strong portfolio is paramount. The emphasis on "impact and outcomes" and "actionable insights" is key, as clients and hiring managers want to see tangible results from research efforts. Demonstrating an understanding of how research fits into the broader product development process is also critical.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for mid-level UX Researchers with 3+ years of experience in the United States, and considering the contract nature of the role, a competitive hourly rate is expected.
• Estimated Range: $50 - $80 per hour, depending on experience, specific project scope, and client.

Benefits:

• As a contractor, direct benefits like health insurance, paid time off, and retirement plans are typically not provided by the hiring company.
• However, contract roles often offer:
  • Flexibility: Significant control over work hours and schedule, within project deadlines.
  • Project Variety: Opportunity to work on diverse projects across different industries and with high-profile clients.
  • Potential for Future Work: Contract roles can lead to longer-term engagements or future project opportunities.
  • Professional Development: Exposure to new challenges and technologies that can enhance skills.

Working Hours:

• This is a full-time contract role, typically requiring approximately 40 hours per week.
• The schedule offers flexibility within project requirements and US time zone alignment, allowing for work-life balance.

📝 Enhancement Note: As a contractor role, the compensation is likely to be an hourly rate rather than a fixed salary. The estimated range is based on typical US market rates for experienced UX Researchers in contract positions. Benefits will differ significantly from full-time employment, with flexibility and project diversity being key attractions.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• The partner company operates within the technology sector, likely serving clients across various industries that require digital product development and enhancement. Jobgether itself is a talent matching platform.
• Market Context: The demand for skilled UX Researchers is high across technology, e-commerce, finance, healthcare, and media sectors, all of which rely heavily on user-centered design to drive engagement and product success.

Company Size:

• Jobgether, as a talent matching platform, likely operates with a lean, tech-focused team. The partner company's size is not specified but is implied to be a client of Jobgether, potentially a design agency or a company with significant digital product development needs.
• Operations Impact: For operations professionals, working with a platform like Jobgether or their clients means navigating efficient talent acquisition processes and potentially contributing to the operational efficiency of product development teams.

Founded:

• Jobgether was founded to leverage AI for efficient talent matching. The founding date of the partner company is not specified, but the context suggests they are established enough to have high-profile clients and significant digital product initiatives.

Team Structure:

• Reporting Structure: As a contractor, you will likely report to a Project Manager, Lead UX Researcher, or Product Lead within the partner company's team, rather than directly to Jobgether.
• Cross-functional Collaboration: The role emphasizes close collaboration with UX/UI Designers, Product Managers, Developers, and potentially Marketing or Strategy teams. You will be an integral part of product development teams, bridging user needs with technical and business objectives.
• Methodology: The partner company likely employs agile methodologies, design thinking frameworks, and data-driven approaches to product development. Your role will be to inject user research insights into these processes.

Company Website:

• Jobgether: https://jobgether.com/
• The partner company's website is not directly provided but can be inferred to be a digital product development firm or enterprise with substantial product teams.

📝 Enhancement Note: The description highlights Jobgether's AI-driven matching process, which implies a focus on efficiency and data. The partner company is likely a client requiring specialized UX research services, suggesting a professional, client-oriented environment.

📈 Career & Growth Analysis

Operations Career Level:

• This role is classified as Mid-Level UX Researcher, requiring independent execution of research tasks and the ability to manage projects with moderate guidance. It bridges the gap between junior roles focused on execution and senior roles involving strategic leadership and team management.

Reporting Structure:

• As a contractor, you will report to a designated point person within the client organization (the partner company), likely a Product Manager, Design Lead, or Research Lead. This structure allows for direct project oversight and integration into client teams.

Operations Impact:

• Your work will directly influence the design and functionality of digital products, impacting user satisfaction, engagement, and ultimately, the success of the client's products and business objectives. By ensuring products are user-centered, you contribute to increased adoption, retention, and revenue.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific research methodologies (e.g., advanced qualitative techniques, experimental design).
• Industry Exposure: Gain experience across various industries and with different types of digital products and client challenges.
• Client Management: Develop skills in client communication, expectation management, and presenting research to diverse stakeholder groups.
• Portfolio Enhancement: Build a robust portfolio with high-impact case studies from client-facing projects.
• Networking: Expand professional network through collaboration with client teams and Jobgether's community.

📝 Enhancement Note: The contract nature of this role means growth is primarily focused on skill development, portfolio building, and gaining diverse project experience rather than traditional hierarchical advancement within a single company.

🌐 Work Environment

Office Type:

• Fully Remote. This role is designed for individuals who thrive in an independent, home-based work environment.

Office Location(s):

• United States, specifically requiring candidates to be based in or able to work within US time zones. This ensures seamless collaboration with client teams operating within these zones.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes close collaboration with designers, product managers, and developers. This will be facilitated through virtual communication tools, project management platforms, and video conferencing for meetings and workshops.
• Tools & Technology: You will be expected to utilize standard remote work tools and potentially specialized UX research software provided by the client or utilized by the team.
• Operations Team Interaction: While not a direct operational role, your research will feed into the product development operations, influencing workflows and decision-making processes.

Work Schedule:

• Approximately 40 hours per week, with flexibility. This allows for adaptation to project needs and personal work preferences, provided deadlines are met and collaboration with US-based teams is maintained.

📝 Enhancement Note: The remote nature is a key feature, requiring strong self-discipline and communication skills. The emphasis on collaboration means active participation in virtual team environments is essential.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (AI-Powered): Jobgether uses an AI-powered screening process to evaluate CVs and LinkedIn profiles against core job requirements and past success factors. Candidates with the highest match scores are shortlisted.
• Human Review: A manual review by Jobgether's human team may occur to ensure no strong profiles are missed.
• Client Interview(s): Shortlisted candidates will be presented to the partner company. The partner company will conduct their own interview process, which may include:
  • Hiring Manager/Team Lead Interview: To assess research skills, experience, and cultural fit.
  • Portfolio Review: A dedicated session to walk through selected research case studies.
  • Skills Assessment/Case Study: Potentially a take-home assignment or live exercise to evaluate research planning, execution, and analysis skills.
  • Final Interview: May involve other stakeholders or leadership.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest UX research projects that best align with the job description's requirements (e.g., diverse methodologies, client impact, clear insights).
• Focus on Process & Impact: For each case study, clearly outline the problem, your methodology, your role, the challenges faced, your approach, the insights derived, and the impact of your work on the product or business. Use visuals where appropriate.
• Quantify Results: Whenever possible, use metrics to demonstrate the success of your research (e.g., "reduced task completion time by X%", "increased user satisfaction scores by Y%", "identified Z critical usability issues").
• Tell a Story: Structure your portfolio presentations as compelling narratives that showcase your problem-solving skills and strategic thinking.
• Be Prepared for Q&A: Anticipate questions about your decision-making process, how you handled disagreements, and what you would do differently.

Challenge Preparation:

• If a case study or assignment is provided, thoroughly understand the brief.
• Focus on demonstrating your research planning, execution, analysis, and communication skills.
• Structure your response logically, clearly stating your assumptions, methodology, findings, and recommendations.
• Practice presenting your work concisely and effectively within a given timeframe.

📝 Enhancement Note: The AI screening is a unique aspect of the application process. Candidates should ensure their CV and LinkedIn profile are robust, keyword-rich, and clearly highlight their UX research achievements. The portfolio review is critical; candidates must be prepared to articulate their process and demonstrate tangible impact.

🛠 Tools & Technology Stack

Primary Tools:

• Remote Collaboration: Zoom, Google Meet, Microsoft Teams, Slack.
• Project Management: Asana, Trello, Jira, Monday.com (depending on client’s stack).
• Design & Prototyping (for context): Figma, Sketch, Adobe XD (understanding these is helpful for collaboration).

Analytics & Reporting:

• Survey Platforms: Qualtrics, SurveyMonkey, Typeform, Google Forms.
• User Testing Platforms: UserTesting.com, Lookback, Maze, UserZoom.
• Data Analysis Tools: Excel, Google Sheets, potentially basic statistical software or qualitative analysis tools.
• Visualization Tools: PowerPoint, Google Slides, Keynote for presentations.

CRM & Automation:

• While not directly using CRM/automation tools, understanding how UX research informs CRM strategies and automated user journeys can be beneficial. Familiarity with customer data platforms (CDPs) or marketing automation concepts may be a plus.

📝 Enhancement Note: While the role is UX Research, familiarity with the tools used by design and product teams is essential for effective collaboration. Proficiency in remote collaboration and specific UX research platforms is expected.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs, ensuring products are intuitive, accessible, and valuable.
• Data-Driven Decision Making: Relying on evidence from user research to inform design and product strategy, rather than solely on intuition or opinion.
• Collaboration & Transparency: Open communication and active partnership with cross-functional teams, sharing insights and working together towards common goals.
• Continuous Improvement: A mindset of iterative design and research, always seeking to learn and optimize the user experience.
• Efficiency & Impact: Focusing on delivering research that has a clear, measurable impact on product success and business objectives.

Collaboration Style:

• Proactive & Integrated: Actively engaging with design, product, and engineering teams throughout the product development lifecycle.
• Insightful & Actionable: Providing research findings in a way that is easily understood and directly applicable to design and development tasks.
• Feedback-Oriented: Open to receiving and giving constructive feedback to foster a culture of learning and improvement.
• Remote-First Communication: Utilizing asynchronous and synchronous communication tools effectively to maintain connection and collaboration across distances.

📝 Enhancement Note: The values emphasize a user-focused, data-informed, and collaborative approach, which are hallmarks of effective product development teams. The remote nature necessitates a proactive and well-defined communication style.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Demands: Managing expectations and research scope for multiple high-profile clients with potentially differing priorities and timelines.
• Remote Collaboration Dynamics: Ensuring effective communication and team cohesion in a fully remote setting, especially when collaborating with diverse client teams.
• Translating Insights into Action: Overcoming potential resistance or inertia within client organizations to implement research-backed recommendations.
• Navigating Different Project Types: Adapting research approaches and deliverables to suit a variety of digital products and industry contexts.
• Contractual Limitations: Working within the defined scope and duration of a contract, while potentially seeking to extend or secure future opportunities.

Learning & Development Opportunities:

• Advanced Research Techniques: Opportunity to deepen expertise in specialized qualitative or quantitative methods.
• Cross-Industry Experience: Exposure to a wide array of product types, user bases, and business models.
• Client Interaction Skills: Refining skills in stakeholder management, presentation delivery, and consulting.
• Tool Proficiency: Becoming adept with various remote research and collaboration tools used by different clients.
• Portfolio Expansion: Building a strong collection of diverse, high-impact case studies.

📝 Enhancement Note: The challenges are typical for contract roles and remote work, requiring strong self-management and communication. The growth opportunities are geared towards practical experience and skill diversification.

💡 Interview Preparation

Strategy Questions:

• Research Approach: "Describe a complex user research problem you faced. What was your approach, what methods did you use, and why? What were the key insights, and how did they influence the product?"
  • Preparation: Prepare detailed case studies that clearly articulate your problem-solving process, methodology choices, and the impact of your findings.
• Collaboration & Communication: "How do you collaborate with designers, product managers, and engineers? Describe a time you had to present challenging research findings to stakeholders who were resistant to them."
  • Preparation: Prepare examples demonstrating your ability to work cross-functionally and communicate insights persuasively, focusing on empathy and data.
• Methodology Expertise: "When would you choose qualitative research over quantitative, and vice versa? Can you give an example of how you've used both in a single project?"
  • Preparation: Be ready to discuss the strengths and weaknesses of various research methods and how to apply them appropriately based on research goals.

Company & Culture Questions:

• "What excites you about working on client-facing digital products?"
  • Preparation: Research Jobgether's mission and their partner company's likely focus (digital product development). Express enthusiasm for contributing to diverse projects and driving user value.
• "How do you maintain collaboration and productivity in a remote work environment?"
  • Preparation: Highlight your experience with remote tools, self-discipline, proactive communication, and your strategies for staying connected with teams.

Portfolio Presentation Strategy:

• Structure Your Case Studies: Use a consistent framework (e.g., Context, Problem, Role, Method, Results, Impact, Learnings).
• Highlight Your Role: Clearly define your contributions within each project, especially if it was a team effort.
• Focus on Actionable Insights: Emphasize what you learned about users and how that learning translated into concrete design or product recommendations.
• Visuals are Key: Use mockups, screenshots, personas, journey maps, or charts to illustrate your points and make your presentation engaging.
• Be Concise and Clear: Practice your delivery to ensure you can convey complex information effectively within the allotted time.

📝 Enhancement Note: Given Jobgether's AI screening, ensure your initial application materials are optimized. For the interviews, focus on demonstrating practical application of research skills, strong communication, and a proactive, collaborative approach.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided on the Jobgether platform.
• Optimize Your Profile: Ensure your CV and LinkedIn profile are up-to-date, detailed, and prominently feature keywords related to UX Research, qualitative and quantitative methods, and digital product design. Quantify your achievements where possible.
• Prepare Your Portfolio: Curate 2-3 strong UX research case studies that showcase your process, insights, and impact. Be ready to discuss them in detail during potential interviews.
• Research Jobgether & Partner: Familiarize yourself with Jobgether's platform and AI-driven matching process. Research the types of clients and industries they typically serve to understand the potential scope of work for their partner companies.
• Practice Interview Responses: Prepare answers to common UX research interview questions, focusing on behavioral examples and your strategic thinking.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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