UX Low Code Business Engineer - Financial Crime Platform

📍 Job Overview

Job Title: UX Low Code Business Engineer - Financial Crime Platform

Company: TymeX

Location: Ho Chi Minh City, Vietnam

Job Type: FULL_TIME

Category: Revenue Operations / Business Operations / GTM Operations (with a focus on UX/Product Engineering for Operations Tools)

Date Posted: November 22, 2025

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (with remote flexibility across Vietnam, Philippines, Singapore, South Africa)

🚀 Role Summary

• This role is pivotal in enhancing the efficiency and usability of TymeX's Financial Crime Platform, focusing on the intersection of user experience (UX) and low-code development to streamline critical compliance operations.

• The Business Engineer will act as a crucial link between business stakeholders, compliance officers, and operational investigators, translating complex regulatory requirements into intuitive, user-friendly digital interfaces.

• A key aspect of this position involves leveraging low-code platforms to rapidly develop and iterate on user interfaces for essential financial crime workflows such as Know Your Customer (KYC), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Case Management systems.

• The role demands a proactive approach to problem-solving, strong analytical skills to dissect business processes, and exceptional communication abilities to manage stakeholder expectations and ensure accurate implementation of UX designs within the financial crime technology stack.

📝 Enhancement Note: While the title "UX Low Code Business Engineer" is unique, the core responsibilities and required skills align closely with roles in Business Operations, Product Operations, or even Sales Operations if the platform directly impacts client onboarding or sales processes. The emphasis on "Financial Crime Platform" and compliance workflows suggests a deep dive into operational efficiency within a highly regulated industry, requiring a strong understanding of process automation and user-centric design for operational teams. The "low-code" aspect points towards rapid prototyping and iterative development, a common GTM operations strategy for improving internal tools.

📈 Primary Responsibilities

• Requirements Gathering and Analysis: Collaborate extensively with Product Owners, compliance teams, and operational end-users to elicit, analyze, and document detailed business requirements for financial crime workflows (KYC, CDD, EDD, Case Management).

• User Flow and Interface Design: Translate complex compliance processes and regulatory mandates into clear, intuitive user flows, wireframes, mockups, and interactive prototypes using low-code UX tools, with a primary focus on desktop/laptop web interfaces.

• Low-Code Development and Implementation: Produce functional low-code interface developments that meet defined UX requirements, ensuring seamless integration with existing platform functionalities and backend systems.

• Documentation and UAT Strategy: Create comprehensive product requirements documents, detailed screen designs, and robust User Acceptance Testing (UAT) strategies to ensure quality and alignment with business objectives.

• Cross-Functional Collaboration: Work closely with software developers and Quality Assurance (QA) teams to ensure accurate implementation of UX designs and functional requirements, acting as the primary liaison for UI/UX aspects.

• Usability Testing and Iteration: Conduct regular usability testing sessions with operational staff and compliance investigators, gather actionable feedback, and implement design refinements to continuously improve user experience and operational efficiency.

• Design Standards and Pattern Definition: Contribute to the definition and enforcement of consistent design standards, interaction patterns, and best practices across all Financial Crime tools to ensure a cohesive and efficient user experience.

• Tool Proficiency and Adoption: Utilize Atlassian products (Confluence, Jira) for documentation and project management, and Microsoft Office products for broader communication and reporting needs.

📝 Enhancement Note: The responsibilities emphasize a blend of business analysis, UX design, and hands-on low-code development. For operations professionals, this means demonstrating the ability to understand complex operational workflows, design user-centric solutions, and leverage technology for rapid implementation and continuous improvement – key skills in driving GTM and operational efficiency. The focus on documentation and UAT is critical for ensuring compliance and operational readiness.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 3 years of experience as a Business Engineer, Product Analyst, or similar role within a technology or financial services environment is required.

Required Skills:

• UX/UI Design for Web Applications: Proven ability to design intuitive and efficient user interfaces specifically for desktop/laptop web-based applications, with a strong portfolio showcasing this work.

• Low-Code Development: Hands-on experience in developing applications or interfaces using low-code platforms (e.g., SuperBlocks, Lovable, Replit, Retool, PowerApps, or similar).

• Business Workflow Analysis: Strong understanding and experience in analyzing, documenting, and optimizing business workflows, particularly within financial services, compliance, or risk management domains.

• Requirements Documentation: Excellent skills in documenting product requirements, user stories, screen designs, and UAT plans clearly and comprehensively in English.

• Stakeholder Management: Demonstrated ability to effectively manage relationships with diverse stakeholders, including product owners, developers, QA, and end-users, to ensure alignment and successful project outcomes.

• Problem-Solving: Strong analytical and problem-solving capabilities to identify issues, propose solutions, and drive process improvements within complex operational environments.

• English Communication: Excellent written and verbal communication skills in English for effective collaboration and documentation.

Preferred Skills:

• Financial Crime Domain Knowledge: Background or familiarity with KYC/CDD/EDD processes, Fraud detection, or Anti-Money Laundering (AML) regulations and systems.

• Agile/Scrum Methodologies: Experience working within Agile or Scrum development frameworks, understanding sprint cycles, backlog management, and iterative development.

• Data-Driven Interfaces: Understanding of designing data-driven interfaces, dashboards, and reporting tools for operational insights and decision-making.

• User Experience Research: Experience conducting usability testing, user interviews, and other UX research methods to gather insights and validate designs.

📝 Enhancement Note: The emphasis on UX and low-code for business engineers is a growing trend in operations, enabling faster deployment of internal tools. Candidates should highlight specific low-code platforms used and demonstrate how they've translated complex business logic into user-friendly interfaces. A portfolio showcasing wireframes, prototypes, and live low-code applications is essential. The "Must-Have" section clearly prioritizes practical experience in UX and low-code over traditional business analysis alone.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• UX Design Case Studies: Detailed case studies showcasing the end-to-end UX design process for web applications, including problem definition, user research, wireframing, prototyping, and final design outcomes. Focus on demonstrating user-centricity and problem-solving.

• Low-Code Development Examples: Demonstrations or detailed descriptions of applications or interfaces built using low-code platforms. Highlight the complexity of the problem solved, the specific platform used, and the impact of the solution.

• Business Process Mapping: Examples of documented business workflows, process maps, or flowcharts, particularly those related to financial services, compliance, or risk management, illustrating the ability to deconstruct complex operations.

• Requirements Documentation Samples: Clean, well-structured examples of product requirements documents, user stories, or UAT plans that clearly articulate functional and non-functional requirements for software development.

Process Documentation:

• Workflow Design and Optimization: Showcase experience in designing new workflows or optimizing existing ones to improve efficiency, reduce errors, and enhance user experience, with a focus on digital solutions.

• Implementation and Automation: Provide examples of how you have worked with development teams to implement designs and leverage automation (especially via low-code) to streamline operational tasks and reporting.

• Measurement and Performance Analysis: Demonstrate an understanding of how to define key performance indicators (KPIs) for operational tools and processes, and how to use data to measure their effectiveness and identify areas for further improvement.

📝 Enhancement Note: For a role focused on UX and low-code for business engineering, the portfolio is paramount. It should not just list tools but demonstrate the application of those tools to solve specific business problems. Candidates should be prepared to walk through their portfolio, explaining their design decisions, the technical implementation choices (especially regarding low-code), and the tangible outcomes or improvements achieved. This is a critical differentiator for operations roles that bridge technology and business needs.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Mid-Level Business Engineers/Product Analysts with specialized UX and Low-Code skills in Vietnam, the estimated annual salary range is VND 500,000,000 - 800,000,000. This range can vary based on the candidate's specific experience, the depth of their low-code platform expertise, and the strength of their financial crime domain knowledge.

Benefits:

• Competitive Salary & Performance Bonuses: A competitive base salary complemented by performance-based bonuses, reflecting company and individual achievements.

• Hybrid Working Model: Flexibility to work remotely with occasional in-office collaboration, promoting work-life balance.

• International Collaboration Exposure: Opportunity to work with and learn from a diverse, cross-functional team spanning Vietnam, Philippines, Singapore, and South Africa.

• Modern Technology Exposure: Hands-on experience with cutting-edge design tools and various low-code development platforms.

• Professional Growth Opportunities: Support for continuous learning, skill development, and career advancement within the organization.

• Comprehensive Health & Wellness: Standard benefits package likely including health insurance, paid time off, and other wellness programs.

Working Hours:

• The role is full-time, typically aligning with standard business hours, likely around 40 hours per week. Given the international team structure, some flexibility in working hours may be required to accommodate cross-time zone collaboration.

📝 Enhancement Note: The salary estimate is based on general market data for Ho Chi Minh City for roles requiring a blend of business analysis, UX, and technical skills. The specific compensation will depend on the candidate's negotiation skills and the company's internal banding. The benefits highlight the international nature of the company and the focus on modern technology, which are attractive perks for operations professionals seeking growth and exposure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Financial Services (specifically FinTech, focused on Financial Crime and Compliance)

• TymeX operates within the dynamic FinTech sector, specifically focusing on building banking technology solutions. Their Financial Crime platform is central to protecting users and the bank, positioning them at the forefront of regulatory technology (RegTech) and combating financial crime. This industry requires a high degree of accuracy, compliance adherence, and innovation.

Company Size: The provided data doesn't specify TymeX's exact size, but the description of a "Technology & Product Development Hub" with a "global mission" and international teams suggests a growing, mid-to-large-sized organization.

• For operations professionals, a growing company often means opportunities for greater impact, process definition, and career advancement, but also a dynamic environment that requires adaptability and a proactive approach to establishing best practices.

Founded: TymeX is the Technology & Product Development Hub for Tyme Group. Tyme Group itself was founded in 2009. This history suggests a company with established foundations in financial services innovation, now scaling its technological capabilities globally.

Team Structure:

• Operations Team: The role is part of the "Financial Crime Platform" team, which is cross-functional. This implies collaboration with Product Owners, Engineers, and Compliance experts.

• Reporting: The Business Engineer will likely report to a Product Manager or a Head of Product/Operations within the Financial Crime domain.

• Collaboration: Expect significant cross-functional collaboration with teams in Vietnam, Philippines, Singapore, and South Africa, requiring strong remote collaboration skills and cross-cultural awareness.

Methodology:

• Data-Driven Design: The role requires a data-driven approach to UX design and business process analysis, leveraging user feedback and operational metrics.

• Agile Development: The team likely operates using Agile/Scrum methodologies, emphasizing iterative development, continuous feedback, and rapid adaptation.

• Process Optimization: A core focus is on designing and implementing efficient, user-friendly processes and tools to combat financial crime and enhance compliance intelligence.

Company Website: https://tyme.com/ (This is the Tyme Group website; TymeX is its technology hub)

📝 Enhancement Note: Understanding TymeX's position in the RegTech sector is crucial. Operations professionals should highlight their experience in regulated environments, their ability to translate compliance requirements into actionable technology solutions, and their comfort with data-driven decision-making and agile development methodologies. The international team structure is a key aspect to acknowledge.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level "Business Engineer" with a specialization in UX and Low-Code. It's a hybrid role that requires both analytical business understanding and practical technical implementation skills.

• For operations professionals, this level signifies a move beyond entry-level tasks to owning specific product features or process improvements, requiring strong problem-solving and stakeholder management abilities.

Reporting Structure: The UX Low Code Business Engineer will likely report to a Product Manager or a Lead Business Engineer within the Financial Crime Platform. This position will involve close collaboration with engineering teams, QA, and direct engagement with business stakeholders (compliance officers, operational analysts).

Operations Impact: This role directly impacts the efficiency and effectiveness of the Financial Crime Platform. By improving the user experience and streamlining workflows for compliance and operational staff, the Business Engineer contributes to:

• Faster and more accurate identification and mitigation of financial crime risks.

• Reduced operational overhead and costs associated with manual processes.

• Improved compliance adherence and reduced regulatory risk.

Growth Opportunities:

• Specialization Advancement: Deepen expertise in UX design for enterprise applications, advanced low-code development techniques, and specific financial crime domains (AML, Fraud, KYC).

• Product Ownership: Potentially transition into Product Owner roles for specific modules within the Financial Crime Platform, taking full ownership of product strategy and roadmap.

• Technical Leadership: Grow into a technical lead for low-code development initiatives, guiding other engineers and defining best practices.

• Cross-Functional Mobility: Opportunities to move into broader Product Management, Business Analysis, or even GTM Operations roles within TymeX or Tyme Group as the organization expands.

• Industry Expertise: Develop deep domain knowledge in FinTech, RegTech, and financial crime prevention, becoming a sought-after expert in the field.

📝 Enhancement Note: Operations professionals seeking this role should articulate how their skills in process improvement, user experience, and technology implementation directly contribute to business outcomes like risk reduction and operational efficiency. Highlighting a desire to grow within specialized operational technology domains will resonate well.

🌐 Work Environment

Office Type: The job description mentions a "Hybrid working model" and an "open, collaborative environment." This suggests a modern office setup that encourages interaction, alongside the flexibility of remote work.

• For operations roles, this blend typically means access to collaborative spaces for team meetings, brainstorming sessions, and system demonstrations, while also providing the focused environment needed for detailed analysis and development.

Office Location(s): The primary listed location is Ho Chi Minh City, Vietnam. However, the mention of international collaboration with teams in the Philippines, Singapore, and South Africa indicates a geographically distributed company structure.

Workspace Context:

• Collaborative Spaces: Expect access to meeting rooms and common areas designed for teamwork and knowledge sharing, essential for cross-functional operations projects.

• Technology & Tools: The environment will likely be equipped with modern design tools, low-code development platforms, and standard office productivity software, supporting the technical requirements of the role.

• Team Interaction: Opportunities for regular interaction with a diverse, international team, fostering a culture of learning and shared problem-solving in the operational technology space.

Work Schedule: Full-time employment, standard business hours (approx. 40 hours/week). The hybrid model offers flexibility, but effective collaboration across time zones may necessitate some adjustments to standard working hours for specific meetings or urgent tasks.

📝 Enhancement Note: The hybrid model is a significant perk for operations professionals who value work-life balance. Candidates should be prepared to discuss how they maintain productivity and collaboration in a hybrid setting, emphasizing their ability to self-manage and leverage communication tools effectively.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume, with a focus on identifying relevant experience in business analysis, UX design, and low-code development. A strong portfolio is key here.

• Technical/Skills Assessment: This may involve a practical exercise or a deep-dive discussion about your experience with specific low-code platforms, UX design principles, and business process analysis. Be ready to showcase your portfolio.

• Behavioral Interviews: Questions assessing your problem-solving skills, stakeholder management abilities, communication style, and cultural fit within TymeX's collaborative, international environment.

• Case Study/Portfolio Presentation: A crucial stage where you'll likely present a selected case study from your portfolio, demonstrating your approach to a specific business challenge, your design process, and the outcomes achieved.

• Final Interview: Potentially with senior leadership, focusing on strategic alignment, long-term career goals, and overall fit with the company's mission.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest projects that best represent your UX design, low-code development, and business analysis skills, ideally showcasing work relevant to financial services or complex workflows.

• Structure Your Narrative: For each project, clearly articulate:

  • The Business Problem/Challenge
  • Your Role and Responsibilities
  • The Process/Methodology Used (including UX research, design tools, low-code platforms)
  • Key Design Decisions and Rationale
  • The Solution Implemented
  • Measurable Outcomes/Impact (e.g., improved efficiency, reduced errors, enhanced user satisfaction)

• Highlight Low-Code Expertise: Explicitly detail the low-code platforms used, the specific features you leveraged, and how you ensured scalability and maintainability.

• Demonstrate UX Principles: Explain how user research informed your design, how you addressed usability issues, and how your design simplified complex operations.

• Prepare for Q&A: Anticipate questions about your design choices, technical implementation, and how you handled challenges or feedback.

Challenge Preparation:

• Process Mapping Exercise: Be prepared to map out a hypothetical business process (e.g., customer onboarding, fraud detection workflow) and identify areas for improvement using low-code solutions.

• UX Design Problem: You might be given a scenario and asked to sketch wireframes or describe your approach to designing a user interface for a specific operational task.

• Low-Code Solution Design: You could be asked to outline how you would build a specific tool or workflow using a low-code platform, considering data sources, user interactions, and potential integrations.

• Stakeholder Communication: Practice articulating technical concepts and design rationale clearly to both technical and non-technical audiences.

📝 Enhancement Note: The interview process heavily emphasizes practical skills demonstrated through a portfolio. Operations candidates should prepare detailed case studies that highlight their ability to solve business problems with technology, focusing on efficiency, user experience, and measurable results. This is where they can truly differentiate themselves beyond a standard resume.

🛠 Tools & Technology Stack

Primary Tools:

• Low-Code Platforms: SuperBlocks, Lovable, Replit, Retool, PowerApps (Experience with at least one is a must; familiarity with others is a strong plus). These are critical for rapid interface development.

• UX/UI Design Tools: Figma, Sketch, Adobe XD, InVision (for wireframing, mockups, prototyping, and collaboration).

• Project Management & Documentation: Atlassian Suite (Jira, Confluence) is explicitly mentioned.

• Office Productivity: Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and reporting.

Analytics & Reporting:

• While not explicitly stated, familiarity with data analysis and reporting tools is implied for understanding user behavior and process efficiency. This could include:
  • BI Tools: Tableau, Power BI, Looker (for analyzing user data and operational metrics).
  • Spreadsheet Software: Advanced Excel for data manipulation and analysis.

CRM & Automation:

• CRM: While not directly a CRM role, understanding how operational tools interact with CRM systems (e.g., Salesforce, HubSpot) for customer data might be beneficial.

• Automation Tools: Experience with workflow automation within low-code platforms or broader RPA/BPM tools could be advantageous.

• Integration Tools: Understanding of APIs and how different systems connect (e.g., Zapier, MuleSoft) could be helpful for designing integrated solutions.

📝 Enhancement Note: Proficiency in specific low-code platforms is a key differentiator for this role. Candidates should clearly list their experience with these tools and be prepared to discuss how they've used them to build functional applications. The mention of Atlassian and Microsoft Office indicates standard enterprise tool requirements.

👥 Team Culture & Values

Operations Values:

• Mission-Driven Impact: A strong emphasis on using technology to combat financial crime and enhance compliance intelligence, providing a sense of purpose in the work.

• User-Centricity: Prioritizing the needs of the end-users (investigators, analysts) by creating intuitive and efficient tools.

• Collaboration & Inclusivity: Fostering an open, collaborative environment with international teams, valuing diverse perspectives and input.

• Innovation & Efficiency: Encouraging the use of modern tools like low-code platforms to drive efficiency and innovative solutions to complex problems.

• Continuous Improvement: A commitment to refining processes, gathering feedback, and iterating on designs to achieve optimal outcomes.

Collaboration Style:

• Cross-Functional Integration: Expect active collaboration with product, engineering, QA, and compliance teams, requiring strong communication and the ability to translate between technical and business needs.

• Agile & Iterative: A culture that embraces agile methodologies, encouraging frequent feedback loops and iterative development cycles.

• Knowledge Sharing: An environment that promotes sharing best practices, learnings, and insights across international teams, likely through platforms like Confluence and regular team syncs.

📝 Enhancement Note: Operations professionals thrive in environments that value efficiency, data-driven decision-making, and clear impact. TymeX's focus on combating financial crime offers a strong sense of purpose. Candidates should highlight their ability to collaborate effectively across diverse, international teams and their commitment to continuous process improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge will be translating highly complex and regulated financial crime processes (KYC, CDD, EDD, AML) into simple, user-friendly interfaces that are effective for operational staff.

• Balancing UX and Compliance: Ensuring that the user experience is intuitive without compromising the strict compliance requirements and data integrity needed in financial crime operations.

• Rapid Iteration with Low-Code: Effectively leveraging low-code platforms for rapid development while ensuring the solutions are scalable, maintainable, and meet enterprise-grade standards.

• Cross-Cultural Collaboration: Navigating communication and project execution across different time zones and cultural nuances within the international team.

• Evolving Regulatory Landscape: Keeping abreast of changes in financial crime regulations and adapting platform features accordingly.

Learning & Development Opportunities:

• Low-Code Platform Mastery: Deepen expertise in various low-code development platforms, becoming proficient in advanced features and best practices.

• Financial Crime Domain Expertise: Gain in-depth knowledge of KYC, CDD, EDD, AML, fraud detection, and other financial crime prevention strategies.

• Enterprise UX Design: Enhance skills in designing complex enterprise applications, user research methodologies, and usability testing for critical operational tools.

• Agile and Product Management: Develop skills in Agile methodologies and potentially transition towards Product Ownership or Product Management roles.

• International Team Collaboration: Hone skills in remote collaboration, cross-cultural communication, and managing projects with distributed teams.

📝 Enhancement Note: Operations candidates should view these challenges as opportunities to showcase their problem-solving skills and adaptability. Highlighting how they proactively address such challenges, perhaps with examples from past roles, will be beneficial. The growth opportunities are significant for those looking to specialize in FinTech operations or product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex business process you've analyzed and how you translated it into a user-friendly interface, particularly using low-code tools. What was the outcome?" (Focus on your process mapping, UX design rationale, low-code implementation, and quantifiable results.)

• "How would you approach designing a new Case Management system for financial crime investigators? What are the key UX considerations for this user group?" (Demonstrate understanding of user needs, workflow efficiency, data visualization, and compliance requirements.)

• "Walk me through a project in your portfolio where you used low-code development to solve a business problem. What were the trade-offs you considered, and how did you ensure the solution was robust?" (Be prepared to discuss technical choices, challenges, and scalability.)

Company & Culture Questions:

• "What interests you about TymeX's mission to combat financial crime?" (Show genuine interest in the company's purpose and the FinTech/RegTech space.)

• "How do you see your UX and low-code skills contributing to improving our Financial Crime Platform?" (Connect your skills directly to the role's impact and company goals.)

Portfolio Presentation Strategy:

• Select Your Best Fit: Choose a project that most closely aligns with the role's requirements – ideally, something involving complex workflows, user-centric design, and low-code implementation.

• Tell a Story: Structure your presentation like a narrative: problem, solution, impact. Use visuals (wireframes, screenshots, prototypes) effectively.

• Quantify Impact: Where possible, use numbers and metrics to demonstrate the success of your work (e.g., "reduced processing time by 15%", "improved user satisfaction score by X%").

• Explain "Why": Be ready to articulate the reasoning behind your design decisions, technology choices, and process improvements.

• Be Prepared for Technical Questions: Understand the nuances of the low-code platforms you used and be ready to discuss technical implementation details.

📝 Enhancement Note: The interview process is heavily geared towards assessing practical application of skills. Operations candidates should prepare detailed, data-backed examples and practice articulating their thought process clearly, especially when discussing design decisions and technology choices in the context of business outcomes.

📌 Application Steps

To apply for this UX Low Code Business Engineer position:

• Submit your application through the provided Workable link.

• Portfolio Customization: Ensure your resume and cover letter highlight your specific experience with UX design for web applications and proficiency in low-code platforms. Tailor your application to emphasize your understanding of business workflows in financial services, compliance, or risk domains.

• Resume Optimization: Clearly list your years of experience in relevant roles (Business Engineer, Product Analyst, UX Designer) and explicitly mention the low-code platforms you are proficient in. Use keywords like "UX Design," "Low-Code Development," "Business Analysis," "Financial Crime," "KYC/CDD/EDD," "Wireframing," "Prototyping," and "Stakeholder Management."

• Portfolio Preparation: Curate a portfolio that showcases 2-3 strong case studies demonstrating your UX design process, wireframing, prototyping, and especially your low-code development capabilities. Be ready to present this portfolio and discuss your contributions, methodologies, and the impact of your work.

• Company Research: Familiarize yourself with Tyme Group's mission, its role in FinTech, and the importance of its Financial Crime Platform. Understand the company's commitment to using technology for good and its international operational footprint.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.