UX designer til TDC Erhverv (Barselsvikar)

📍 Job Overview

Job Title: UX Designer til TDC Erhverv (Barselsvikar)

Company: TDC A/S

Location: Copenhagen, Denmark & Aarhus, Denmark

Job Type: Temporary (Barselsvikariat - Parental Leave Cover)

Category: UX/UI Design, Digital Product Development

Date Posted: January 22, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on enhancing the user experience of digital solutions for TDC Erhverv's business customers.

• The UX Designer will be instrumental in redesigning and optimizing the digital landscape to create more modern, cohesive, and efficient customer experiences.

• Key responsibilities include conducting user research, creating wireframes, prototypes, and mock-up designs, and collaborating with product owners.

• The position offers a hybrid work arrangement, combining home office days with on-site presence in either Copenhagen or Aarhus.

📝 Enhancement Note: The job title "Barselsvikar" indicates this is a parental leave cover role, with a specific end date around Summer 2027. This implies a need for someone who can quickly integrate and deliver impactful work within a defined timeframe. The role is within TDC Erhverv, the business-to-business division of TDC, focusing on enterprise-level digital solutions.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews and usability testing, to deeply understand the needs, behaviors, and pain points of TDC Erhverv's business customers.

• Translate user insights and business requirements into intuitive and effective user journeys by creating detailed wireframes, interactive prototypes, and high-fidelity mock-up designs.

• Critically evaluate existing digital solutions, gathering user feedback and analyzing data to identify areas for improvement and implement enhancements.

• Collaborate closely with product owners, development teams, and other stakeholders to ensure digital solutions are not only user-friendly but also strategically aligned with business objectives and roadmap goals.

• Proactively research and stay abreast of the latest trends and best practices in UX/UI design, digital technologies, and customer experience to inform design decisions and maintain a competitive edge.

• Contribute to the overall digital strategy of TDC Erhverv by bringing fresh ideas and innovative approaches to the design process.

📝 Enhancement Note: The description emphasizes "enkelte, intelligente og brugervenlige løsninger" (simple, intelligent, and user-friendly solutions) and "arbejde smartere" (work smarter), highlighting a focus on efficiency and effectiveness for business clients. The role involves direct impact on customer workflows.

🎓 Skills & Qualifications

Education:

Experience:

• Solid, demonstrable experience in UX research methodologies and UX/UI design principles, with a portfolio showcasing successful projects.

• Proven ability to translate complex user needs and business requirements into effective digital solutions.

Required Skills:

• Expert-level proficiency in Figma: This is a critical requirement for all design and prototyping tasks.

• UX Research: Demonstrated ability to conduct qualitative and quantitative user research, including user interviews, surveys, and usability testing.

• UX/UI Design: Strong skills in creating wireframes, user flows, prototypes, and high-fidelity mock-ups.

• Collaboration & Communication: Excellent interpersonal skills, a positive and constructive approach to challenges, and the ability to effectively communicate design concepts to diverse stakeholders.

• Language Proficiency: Fluent in both written and spoken Danish and English.

Preferred Skills:

• Previous experience designing self-service solutions specifically for business customers.

• Familiarity with agile development methodologies and working within product teams.

• Understanding of UI design principles and visual aesthetics.

📝 Enhancement Note: The requirement for "Ekspert niveau" (expert level) in Figma is a strong indicator of the expected proficiency. While not explicitly stated as a requirement, experience with B2B self-service portals is a significant advantage, aligning with the specific market TDC Erhverv serves.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio is crucial, showcasing a range of UX/UI design projects.

• Projects should demonstrate a clear understanding of the design process, from initial research to final design implementation.

• Highlight case studies that detail problem identification, user research findings, design solutions (wireframes, prototypes, mock-ups), and the impact of those solutions.

• Include examples of how user feedback and data were incorporated into design iterations.

Process Documentation:

• The portfolio should implicitly or explicitly detail the candidate's approach to user research methodologies.

• Demonstrate the ability to document user journeys, personas, and design specifications.

• Examples of iterative design processes, including testing and refinement, are highly valued.

📝 Enhancement Note: Given the emphasis on Figma and user-centric solutions, the portfolio should clearly articulate the design thinking process, design decisions, and the rationale behind them, especially for B2B contexts.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Hybrid work arrangement with flexibility for home office days.

• Opportunity to work on a significant digital transformation project with direct customer impact.

• Collaboration within a skilled team of UX designers and product owners.

• Contribution to a well-established telecommunications and technology company.

Working Hours:

• The role is expected to be a full-time position, likely around 37-40 hours per week, typical for Danish employment.

📝 Enhancement Note: The provided information does not detail specific benefits beyond the hybrid work arrangement. Danish employment law typically mandates certain benefits, but specific company offerings would need to be confirmed. The salary is an estimate based on industry benchmarks in Denmark for similar roles and experience levels.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications, Technology, Digital Services

Company Size: Nuuday (parent company) has approximately 3,000 employees. TDC Erhverv is a significant division within this entity. This size indicates a structured environment with established processes but also opportunities for impact.

Founded: Nuuday was formed in 2019, bringing together various TDC brands. TDC itself has a long history in Danish telecommunications. This blend suggests a company undergoing modern digital transformation while leveraging established infrastructure and market presence.

Team Structure:

• The UX team consists of 6 UX designers and 3 product owners.

• This structure suggests a collaborative environment where UX designers work closely with product responsibles to define and deliver digital solutions.

Methodology:

• The team is focused on a "roadmap for 2026/27" to modernize the digital landscape, aiming for more contemporary, cohesive, and effective solutions.

• Emphasis is placed on user-centric design ("bedst kundeoplevelser" - best customer experiences).

• The role involves user research, prototyping, and iterative improvement based on feedback and data.

Company Website: [TDC Erhverv's specific website URL is not provided, but Nuuday's career site is https://nuuday.dk/karriere]

📝 Enhancement Note: The company culture appears to be in a state of active transformation, driven by a clear digital roadmap. This indicates an environment that values innovation, customer focus, and adaptability. The team structure fosters close collaboration between design and product management.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer, suitable for individuals with 2-5 years of dedicated experience. It involves significant responsibility for user journey design and solution improvement within a key business division.

Reporting Structure: The UX Designer will be part of a team of 6 UX designers and 3 product owners. The exact reporting line isn't specified, but it's likely to be to a UX Lead or Head of Digital Product within TDC Erhverv. Collaboration with product owners is highlighted.

Operations Impact: The UX Designer's work is critical to improving the daily workflows of TDC Erhverv's business customers. By creating intuitive and efficient digital solutions, the role directly contributes to customer satisfaction, retention, and potentially operational cost savings for clients, thereby impacting TDC Erhverv's revenue and market position.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in B2B UX design, advanced Figma techniques, and user research for enterprise clients.

• Project Leadership: Potential to take ownership of specific features or user journeys within the digital transformation roadmap.

• Industry Exposure: Gain experience within the telecommunications and technology sector, a dynamic and evolving industry.

• Cross-Functional Learning: Work closely with product owners and potentially development teams, understanding the broader product lifecycle.

• Contract Extension/Permanent Role: While this is a parental leave cover, successful performance could lead to other opportunities within Nuuday/TDC.

📝 Enhancement Note: The role is a fixed-term contract, but the impact and responsibilities offer significant professional growth potential for a mid-level designer looking to enhance their portfolio and experience in a transformation environment.

🌐 Work Environment

Office Type: The role is described as hybrid, meaning a mix of remote work and office-based days. The company culture emphasizes flexibility.

Office Location(s):

• Teglholmsgade 1, Copenhagen

• Sletvej 30, Aarhus

Candidates can choose their primary base.

Workspace Context:

• The team operates with a blend of home and office days, suggesting an environment that supports flexible working.

• Collaboration is key, with designers working closely with product owners.

• Access to modern design tools (Figma is a requirement) and likely other relevant software.

Work Schedule:

• Full-time, likely around 37-40 hours per week.

• The hybrid model allows for some flexibility in managing work hours and location.

📝 Enhancement Note: The hybrid model and dual office locations offer flexibility. The emphasis on collaboration within the team implies that office days will likely be utilized for focused teamwork, brainstorming, and stakeholder meetings.

📄 Application & Portfolio Review Process

Interview Process: While not explicitly detailed, a typical process for such a role would involve:

1. Application Screening: Review of CV and portfolio for relevant skills and experience.

2. Initial Interview: A conversation, likely with the hiring manager (Thomas Holm Vandahl), to assess cultural fit, motivation, and basic qualifications.

3. Portfolio Review/Design Task: A more in-depth discussion of the candidate's portfolio, potentially including a small design exercise or case study presentation to evaluate UX/UI skills, Figma proficiency, and problem-solving approach.

4. Team/Stakeholder Interviews: Meetings with other UX designers and product owners to assess collaboration skills and alignment with team dynamics.

5. Final Decision: Offer extended based on overall assessment.

Portfolio Review Tips:

• Highlight Figma Expertise: Clearly showcase your advanced Figma skills, including complex prototyping, component libraries, and design system usage.

• B2B Focus: If you have experience with B2B products or self-service portals, emphasize these projects and the specific challenges and solutions involved.

• Process Clarity: For each project, clearly articulate your design process: problem definition, user research methods, ideation, prototyping, testing, and outcomes. Use visuals effectively.

• Quantify Impact: Where possible, present metrics or outcomes that demonstrate the impact of your design solutions (e.g., improved conversion rates, reduced support tickets, increased user satisfaction).

• Tailor to TDC Erhverv: Try to understand TDC Erhverv's business and customer base. Frame your portfolio examples to show how you can address their specific needs.

Challenge Preparation:

• Be prepared to discuss your approach to user research for business customers.

• Practice articulating your design decisions and rationale clearly and concisely.

• Be ready to walk through a complex project in your portfolio, explaining your role, process, and outcomes.

• Consider how you would approach a hypothetical design challenge related to a business self-service portal.

📝 Enhancement Note: The instruction to include a "short introduction in your CV about why you are applying for this position" instead of a formal cover letter suggests a focus on directness and clarity, and that the CV itself will be the primary document for initial assessment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core, mandatory tool. Expert-level proficiency is expected for wireframing, prototyping, UI design, and potentially design system management.

Analytics & Reporting:

CRM & Automation:

• Understanding of how UX design integrates with CRM systems and customer support platforms might be beneficial, though direct usage is unlikely to be required.

📝 Enhancement Note: The overwhelming emphasis on Figma means candidates should be ready to demonstrate deep expertise in its features and workflows. Familiarity with user testing platforms and potentially basic understanding of development tools (e.g., inspecting designs) would be advantageous.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and serving the needs of business customers, aiming for the "best customer experiences."

• Innovation & Modernization: Driving a digital transformation to create "more time-appropriate, cohesive, and effective solutions."

• Collaboration: Working closely within a team of UX designers and product owners, and likely cross-functionally with other departments.

• Efficiency: Designing solutions that allow customers to "work smarter."

• Adaptability: Navigating a period of significant change and development within the company's digital landscape.

Collaboration Style:

• The team is described as "dygtigt" (skilled) and works "sammen" (together).

• A flexible approach combining home and office days suggests trust and autonomy within the team.

• Close collaboration with product owners is essential for aligning design with business goals.

📝 Enhancement Note: The company's values appear to be centered around modernizing digital offerings, prioritizing customer experience, and fostering a collaborative, adaptable work environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Fixed-Term Contract: The primary challenge is working within a specific timeframe (until Summer 2027) to deliver significant impact and integrate smoothly into ongoing projects.

• Navigating Transformation: Contributing to a large-scale digital transformation requires adaptability and the ability to influence change within established structures.

• B2B Complexity: Designing for business customers often involves more complex workflows and diverse user roles compared to B2C.

• Stakeholder Management: Balancing the needs of various stakeholders (product owners, business units, end-users) to achieve optimal design outcomes.

Learning & Development Opportunities:

• Specialized UX Skills: Deepen expertise in B2B UX, enterprise self-service design, and advanced Figma capabilities.

• Industry Trends: Stay at the forefront of digital transformation in the telecommunications and technology sector.

• Cross-Functional Exposure: Gain insights into product management, business strategy, and software development within a large organization.

• Portfolio Enhancement: Work on high-impact projects that will significantly strengthen a UX designer's professional portfolio.

📝 Enhancement Note: This role offers a concentrated period of intense learning and contribution, ideal for a designer looking to rapidly advance their skills and project experience in a dynamic enterprise environment.

💡 Interview Preparation

Strategy Questions:

• UX Process: "Describe your process for designing a new digital feature for business users, from initial concept to launch." Be ready to detail your research, ideation, prototyping, and testing methods.

• Figma Proficiency: "Can you walk us through a complex interactive prototype you built in Figma and explain the specific features you utilized?" Be prepared to demonstrate your advanced skills.

• Problem Solving: "Imagine a business customer is struggling with our current self-service portal. How would you approach identifying the root cause of their frustration and designing a solution?" Focus on your user-centric approach and problem-solving methodology.

Company & Culture Questions:

• "Why are you interested in this specific UX Designer role at TDC Erhverv, especially given it's a parental leave cover?"

• "How do you approach collaboration with Product Owners and development teams?"

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, clearly outlining the problem, your role, the process, your design solutions (showcasing Figma work), and the results/impact.

• Storytelling: Present your projects as narratives. Explain the "why" behind your design decisions and the challenges you overcame.

• Figma Demonstration: Be ready to share your screen and walk through specific Figma files, highlighting complex interactions, component usage, or design system elements.

• Conciseness: Focus on 2-3 of your most relevant projects that best showcase your skills for this specific role.

📝 Enhancement Note: The request for a short introduction in the CV indicates that interviewers will be looking for directness and a clear understanding of why the candidate is a good fit for this specific temporary role.

📌 Application Steps

To apply for this UX designer position:

• Submit your application through the provided link on tdc.csod.com.

• Tailor your CV: Instead of a cover letter, include a concise introduction in your CV explaining your motivation for applying to this specific role and why you are a good fit for TDC Erhverv.

• Curate your Portfolio: Ensure your portfolio prominently features projects demonstrating your expert Figma skills, UX research capabilities, and ideally, experience with B2B or self-service solutions.

• Prepare for Portfolio Review: Be ready to present and discuss your portfolio projects in detail, focusing on your design process, problem-solving approach, and the impact of your work.

• Research TDC Erhverv: Familiarize yourself with TDC Erhverv's business, its customer base, and the telecommunications industry in Denmark to better understand their challenges and opportunities.

⚠️ Important Notice: This enhanced job description has been compiled based on the provided raw data and industry knowledge relevant to UX Design roles in Denmark. Specific details regarding salary, benefits, and the full interview process should be confirmed directly with TDC A/S. The "Barselsvikar" status means the role has a defined end date.