UX Designer (Remote)

📍 Job Overview

Job Title: Senior UX Designer

Company: Jobgether (on behalf of a partner company)

Location: North Carolina, United States

Job Type: Full-time

Category: User Experience (UX) / Product Design Operations

Date Posted: April 28, 2026

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the complete end-to-end design process for digital health and e-commerce platforms, encompassing UX research, user interviews, and high-fidelity interface design.

• Drive user engagement and trust by crafting intuitive and effective digital product experiences.

• Develop and expand a scalable design system by contributing robust, reusable components.

• Collaborate closely with cross-functional teams and stakeholders to ensure successful User Acceptance Testing (UAT) and product launches.

• Support Agile/Scrum methodologies to deliver iterative improvements and adapt to evolving priorities within a dynamic environment.

📝 Enhancement Note: While the input specifies "UX Designer", the responsibilities and required experience (5+ years, leading the full design process, design systems, e-commerce) clearly indicate a "Senior UX Designer" role. The focus on digital health and e-commerce platforms positions this role within a complex GTM (Go-To-Market) and product operations context, requiring strong cross-functional collaboration.

📈 Primary Responsibilities

• Own and execute the entire design lifecycle, from initial user research and journey mapping to creating detailed, high-fidelity user interfaces.

• Design and continuously optimize user experiences for both external e-commerce customers and internal business users, ensuring seamless interaction and task completion.

• Proactively plan, conduct, and analyze user research initiatives, including in-depth user interviews and rigorous usability testing to gather actionable insights.

• Architect, build, and maintain a comprehensive design system by creating and contributing scalable, reusable UI components that ensure consistency and efficiency across products.

• Partner with product managers, engineers, and other stakeholders to plan and execute User Acceptance Testing (UAT), ensuring that final products meet user needs and business objectives.

• Clearly and persuasively communicate design rationale, decisions, and user insights to diverse cross-functional teams, fostering alignment and buy-in.

• Uphold and evolve brand integrity across all digital touchpoints while actively exploring and innovating within the visual identity and user experience.

• Actively participate in and support Agile/Scrum workflows, delivering regular iterative improvements and adapting designs based on feedback and evolving project requirements.

📝 Enhancement Note: The responsibilities have been expanded to reflect the senior nature of the role and the operational aspects of design. This includes emphasizing the full lifecycle ownership, the strategic importance of design systems for operational efficiency, and the collaborative UAT process, which is critical for product operations and GTM readiness.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: A minimum of 5 years of professional experience in UX/UI design, with a proven track record of successfully delivering complex digital products.

Required Skills:

• Demonstrated expertise in leading the complete UX/UI design process, from discovery and research to high-fidelity prototyping and final UI implementation.

• Proven experience in designing and optimizing user experiences specifically for e-commerce platforms, understanding conversion funnels and customer journeys.

• Strong proficiency in conducting user research methodologies, including user interviews, surveys, and usability testing, translating findings into design solutions.

• Advanced command of Figma for wireframing, prototyping, component creation, and managing complex design systems and layouts.

• Hands-on experience in building, contributing to, or maintaining a production-ready design system with a focus on scalability and reusability.

• Solid understanding of user journey mapping techniques and the ability to apply UX principles to solve complex design challenges.

• Familiarity with content management systems (CMS) and marketing technology (MarTech) stacks relevant to e-commerce operations.

• Knowledge of accessibility standards (e.g., WCAG) and a commitment to inclusive design practices.

• Experience with A/B testing tools and methodologies to inform data-driven design decisions.

Preferred Skills:

• Experience in the digital health sector, understanding unique user needs and regulatory considerations.

• Demonstrated ability to manage multiple projects simultaneously and effectively prioritize tasks in a fast-paced environment.

• Experience with animation and micro-interaction design to enhance user engagement.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineering teams.

📝 Enhancement Note: The skills section has been structured to highlight core competencies for a Senior UX Designer in an operations-adjacent role. Emphasis is placed on e-commerce, design systems, and collaboration tools, which are critical for efficient product development and GTM execution. The "Proven judgment on trade-offs between perfection and timely delivery" is reframed as "demonstrated ability to manage multiple projects and prioritize tasks" to align better with operations efficiency metrics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of UX/UI design work, with a strong emphasis on e-commerce projects.

• Detailed case studies demonstrating your end-to-end design process, including problem definition, user research, ideation, wireframing, prototyping, and final UI design.

• Evidence of contributions to or creation of design systems, including examples of scalable components and their impact on consistency and efficiency.

• Examples of user research methodologies employed and how insights were translated into actionable design improvements.

• Demonstrations of experience with Figma, highlighting mastery of components, auto layout, and prototyping features.

• Case studies illustrating the application of accessibility standards and inclusive design principles in your work.

Process Documentation:

• Showcase your ability to document design processes, workflow optimizations, and system implementations.

• Provide examples of how you have used project management tools (e.g., Jira, Monday.com) to track design progress and manage iterative development cycles.

• Demonstrate experience in collaborating with development teams to ensure smooth handoffs and successful implementation of designs.

📝 Enhancement Note: The portfolio requirements are tailored to a senior design role, emphasizing the need to demonstrate not just design output but also process, system thinking (design systems), and impact measurement (A/B testing, research insights). This aligns with operations' focus on repeatable processes and measurable results.

💵 Compensation & Benefits

Salary Range: $90,000 - $130,000 USD per year.

Benefits:

• Performance-Based Incentives: Eligibility for a discretionary annual bonus of up to 10% of base salary.

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans.

• Retirement Savings: 401K plan with a company match, supporting long-term financial planning.

• Work-Life Balance: Flexible Paid Time Off (PTO) and company closure on all major holidays.

• Home Office Support: Monthly reimbursements for wellness activities and internet services to support a productive remote work environment.

• Professional Development: Opportunities for ongoing learning, including support for certifications and professional development programs.

• Mental Health Support: Access to mental health resources to promote overall well-being.

• Remote Work: A fully remote position, allowing for work from anywhere within the United States.

Working Hours: Standard full-time hours (approximately 40 hours per week) are expected, with a requirement to work within Eastern Standard Time (EST) hours to facilitate collaboration with the team.

📝 Enhancement Note: The salary range is directly provided. The benefits are detailed with specific mentions of "company match," "flexible PTO," and "wellness reimbursements," which are attractive to operations professionals valuing work-life balance and employee well-being. The working hours are clarified to include the EST requirement for operational collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on Digital Health and E-commerce solutions. This dual focus suggests a company that leverages technology to improve healthcare access and user shopping experiences.

Company Size: The input doesn't directly state company size, but the Jobgether platform typically partners with a range of companies, from startups to established enterprises. A role requiring 5+ years of experience suggests a company mature enough to have dedicated UX/product design functions.

Founded: Information not provided. However, the existence of a dedicated UX role and a design system implies a company that values user-centric design and invests in its product development infrastructure.

Team Structure:

• Operations Team: The Senior UX Designer will likely be part of a product team that includes Product Managers, Software Engineers, QA Testers, and possibly other designers.

• Reporting Structure: Likely reports to a Head of Product, Design Lead, or a Senior Product Manager, with close collaboration across engineering and marketing.

• Cross-functional Collaboration: High degree of collaboration expected with product management for requirements, engineering for implementation feasibility, marketing for brand consistency, and potentially sales/customer success for user feedback.

Methodology:

• Data Analysis & Insights: Emphasis on using user research, usability testing, and A/B testing data to inform design decisions.

• Workflow Planning & Optimization: Focus on creating efficient user flows and scalable design systems to streamline product development and maintenance.

• Automation & Efficiency: Leveraging design systems and collaborative tools to enhance the speed and consistency of design and development processes.

Company Website: [Jobgether - jobgether.com] (The partner company's website is not specified, but Jobgether's platform is the application portal.)

📝 Enhancement Note: This section infers company context based on the industry focus (Digital Health, E-commerce), the role's seniority, and the nature of the Jobgether platform. The emphasis is on how these factors shape the operational environment for a UX designer, particularly regarding collaboration and process.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a mid-to-senior level position. It requires significant autonomy, leadership in design initiatives, and the ability to mentor junior team members (though not explicitly stated, it's common at this level). The role is pivotal in shaping user experiences that directly impact customer acquisition, retention, and satisfaction in competitive digital health and e-commerce markets.

Reporting Structure: The Senior UX Designer will likely report to a design manager, product lead, or head of product. This position requires strong communication and collaboration with engineering leads, product managers, and potentially marketing stakeholders to ensure design initiatives align with broader business objectives and operational roadmaps.

Operations Impact: The Senior UX Designer's work directly influences critical business operations by enhancing user engagement, driving conversion rates in e-commerce, and improving patient/user satisfaction in digital health. Effective UX design can reduce support costs, increase customer lifetime value, and provide a competitive edge through superior product usability.

Growth Opportunities:

• Operations Skill Advancement: Opportunity to deepen expertise in UX research, design systems, and product strategy. Potential to specialize in areas like UX for AI-driven health tech or advanced e-commerce personalization.

• Leadership Development: Potential to grow into a Lead UX Designer or Design Manager role, taking on more strategic responsibilities, team leadership, and mentorship.

• Cross-functional Leadership: Develop skills in influencing product roadmaps and GTM strategies through effective design advocacy and data-driven insights.

📝 Enhancement Note: This analysis focuses on the career trajectory for a UX professional within an operations-focused environment, highlighting the strategic impact and potential for growth into leadership roles or specialized areas. The emphasis is on how UX contributes to operational success.

🌐 Work Environment

Office Type: Fully Remote. This role offers the flexibility to work from any location within the United States, eliminating the need for a physical office.

Office Location(s): While the role is remote, the requirement to work EST hours suggests that the partner company may have a significant operational presence or primary team base within the Eastern Standard Time zone. This is crucial for real-time collaboration.

Workspace Context:

• Collaborative Environment: The remote nature necessitates strong digital collaboration tools and practices. Expect frequent video calls, asynchronous communication via tools like Slack or Teams, and shared digital workspaces for design and project management.

• Operations Tools & Technology: Access to industry-standard design software (Figma), project management tools (Jira, Monday), collaboration platforms, and potentially specialized MarTech or CMS systems.

• Team Interaction: Regular interaction with a distributed, cross-functional team. Opportunities to connect with colleagues through virtual team meetings, design critiques, and shared project sprints.

Work Schedule: While the core role is full-time (approx. 40 hours/week), the remote nature and flexible PTO offer a degree of autonomy. However, adherence to EST hours is critical for synchronous collaboration with the core team.

📝 Enhancement Note: The work environment description is tailored to a remote role, emphasizing the importance of digital collaboration tools, time zone coordination for operational effectiveness, and the specific technologies that support remote design work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by Jobgether's AI and then likely by the hiring partner's recruitment team to assess basic qualifications and fit.

• Portfolio Deep Dive: An interview focused on your portfolio, where you'll be asked to walk through 2-3 case studies. Be prepared to discuss your process, design decisions, challenges, and the impact of your work.

• Skills & Collaboration Assessment: Interviews with key stakeholders (e.g., Product Manager, Engineering Lead) to evaluate your UX expertise, problem-solving skills, understanding of e-commerce/digital health, and ability to collaborate effectively within an Agile/Scrum framework.

• UAT & System Thinking: Potential scenario-based questions or a small design exercise focusing on how you'd approach User Acceptance Testing or contribute to the design system.

• Final Interview: Likely with a senior leader (e.g., Head of Product/Design) to assess cultural fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate for Impact: Select case studies that best demonstrate your end-to-end process, e-commerce expertise, and experience with design systems. Quantify your impact wherever possible (e.g., "improved conversion by X%," "reduced task completion time by Y seconds").

• Process Clarity: Clearly articulate your design process for each case study. Explain why you made certain decisions, what research informed them, and how you handled trade-offs.

• Figma Proficiency: Be ready to discuss your specific use of Figma, including component creation, variations, auto layout, and prototyping. Show how you leverage its features for efficiency.

• Design System Contribution: Highlight any experience building or contributing to design systems. Explain your approach to component design, documentation, and collaboration within a system context.

• Storytelling: Frame your portfolio pieces as stories. Start with the problem, explain your journey, showcase your solutions, and conclude with the results and lessons learned.

Challenge Preparation:

• Design Exercise: Be prepared for a potential take-home assignment or a live design challenge focusing on a relevant e-commerce or digital health problem. Focus on process, user-centricity, and efficient solutioning.

• Scenario Questions: Anticipate questions about handling difficult stakeholders, managing conflicting priorities, or making trade-offs between design perfection and timely delivery.

• Design System Thinking: Be ready to discuss how you would extend or maintain a design system, considering scalability, documentation, and adoption by other teams.

📝 Enhancement Note: This section provides actionable advice for preparing for the application process, specifically tailored to a UX role. It emphasizes portfolio presentation, process articulation, and how to demonstrate relevant skills in interviews and potential design challenges, aligning with operations' need for structured problem-solving and clear communication.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and design system management. Expect advanced usage of components, auto layout, and collaborative features.

• Project Management: Jira, Monday.com, or similar tools for tracking design tasks, sprints, and project progress within Agile workflows.

• Collaboration Suites: Slack, Microsoft Teams for real-time communication, file sharing, and team coordination.

• Video Conferencing: Zoom, Google Meet, or similar for meetings, design critiques, and stakeholder presentations.

Analytics & Reporting:

• A/B Testing Platforms: Google Optimize, Optimizely, VWO, or similar tools to conduct experiments and analyze user behavior data that informs design iterations.

• Analytics Platforms: Google Analytics, Adobe Analytics, or product-specific analytics tools to understand user flows, identify drop-off points, and measure the impact of design changes.

• User Feedback Tools: SurveyMonkey, Typeform, Hotjar, or in-app feedback mechanisms for gathering qualitative user insights.

CRM & Automation:

• CMS Platforms: Experience with Content Management Systems (e.g., Contentful, Sitecore, WordPress) may be beneficial for understanding how content is managed and displayed on digital platforms.

• MarTech Systems: Familiarity with Marketing Technology stacks (e.g., marketing automation platforms, CRM integrations) can provide context for how user data is leveraged in e-commerce and digital health campaigns.

📝 Enhancement Note: This section details the technical stack expected for a Senior UX Designer in this context, highlighting tools critical for design operations, collaboration, and data-driven decision-making. The inclusion of MarTech and CMS indicates an understanding of the broader operational ecosystem.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value that drives all design decisions, ensuring that user needs and experiences are prioritized. This translates to a culture of empathy and continuous user feedback.

• Data-Driven Decision-Making: A strong emphasis on using research, analytics, and A/B testing results to validate design choices and measure their effectiveness. This fosters accountability and a scientific approach to design.

• Collaboration & Transparency: Open communication and cross-functional teamwork are essential for success. Expect a culture where feedback is welcomed, and design processes are transparent.

• Efficiency & Iteration: A commitment to delivering iterative improvements quickly and efficiently, leveraging design systems and Agile methodologies to maintain momentum. This values pragmatism and continuous improvement.

Collaboration Style:

• Cross-functional Integration: Design is viewed as an integrated part of the product development lifecycle, working in close partnership with product management and engineering from ideation through launch and iteration.

• Process Review & Feedback: A culture that encourages regular design critiques and retrospectives to continuously improve both the product and the design process itself. Constructive feedback is a key component.

• Knowledge Sharing: An environment that promotes sharing best practices, design patterns, and learnings across teams to foster collective growth and maintain consistency.

📝 Enhancement Note: This section infers cultural values and collaboration styles relevant to a design role within an operations-focused company. The emphasis on data, efficiency, and cross-functional integration mirrors typical operations team values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Excellence with Speed: Navigating the inherent tension between striving for pixel-perfect design and the operational need for timely delivery in fast-paced Agile environments. Mitigation involves clear prioritization and effective communication of trade-offs.

• Cross-Functional Alignment: Ensuring consistent application of design principles and brand identity across diverse digital health and e-commerce platforms, especially when collaborating with multiple teams or external partners. This requires robust design system governance and clear communication channels.

• Evolving Technology & User Expectations: Staying abreast of rapid advancements in UX technology, design tools, and shifting user expectations in both the digital health and e-commerce sectors. Continuous learning is paramount.

• Remote Collaboration Dynamics: Mastering effective communication and collaboration strategies in a fully remote setting to maintain team cohesion and drive project success.

Learning & Development Opportunities:

• Operations Skill Advancement: Deepen expertise in areas like UX strategy, product analytics, service design, and accessibility compliance.

• Industry Specialization: Gain specialized knowledge in either digital health UX (e.g., patient portals, telehealth interfaces) or advanced e-commerce UX (e.g., personalization engines, complex checkout flows).

• Leadership Pathways: Potential to move into lead designer roles, mentor junior designers, or contribute to the strategic direction of the product and design functions.

• Tool & Technology Mastery: Opportunities to become an expert in advanced features of Figma, explore new design research tools, or gain familiarity with related MarTech and CMS platforms.

📝 Enhancement Note: This section outlines potential challenges inherent in a senior remote design role within a dynamic industry, alongside specific growth opportunities that align with career progression in operations-adjacent fields.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a challenging e-commerce project from your portfolio. What was the core problem, how did you approach it, what were the key design decisions, and what was the outcome?" (Focus on your structured approach, user-centricity, and ability to articulate trade-offs.)

• Design Systems & Scalability: "How would you approach building or expanding a design system for a platform with multiple product lines (e.g., digital health and e-commerce)? What are the key considerations for scalability and adoption?" (Highlight your understanding of component architecture, documentation, and cross-team collaboration.)

• User Research & Data Interpretation: "Describe a time when user research findings contradicted your initial design assumptions. How did you adapt your design, and what was the impact?" (Emphasize your ability to be data-driven and user-focused, even when it means changing direction.)

Company & Culture Questions:

• Role Understanding: "What interests you most about this Senior UX Designer role, and how does your experience align with the needs of a company operating in both digital health and e-commerce?" (Showcase your research into the company's industry and how your skills map to their specific challenges.)

• Remote Collaboration: "How do you ensure effective collaboration and communication within a fully remote team, especially when working across different time zones?" (Discuss your preferred tools and strategies for staying connected and productive remotely.)

• Prioritization & Trade-offs: "Imagine you have conflicting requests from Product Management and Engineering on a critical feature. How would you prioritize and manage these trade-offs to ensure both user experience and project deadlines are met?" (Demonstrate your ability to balance competing demands, a key operations skill.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed (research, ideation, design), the solutions you created, and the measurable outcomes.

• Highlight Key Skills: Explicitly point out how your work demonstrates expertise in Figma, design systems, e-commerce UX, user research, and accessibility.

• Quantify Impact: Whenever possible, use data to support your claims of success (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Engage Your Audience: Be prepared for questions. Make your presentation interactive and demonstrate enthusiasm for your work and the company's mission.

📝 Enhancement Note: This section provides specific interview questions and preparation strategies tailored to a Senior UX Designer role, emphasizing aspects relevant to operations, such as process, data, trade-offs, and cross-functional collaboration.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided Jobgether application link.

• Portfolio Customization: Tailor your portfolio to highlight your strongest e-commerce and design system projects. Ensure case studies clearly articulate your end-to-end process and quantifiable results.

• Resume Optimization: Update your resume to prominently feature keywords such as "UX Design," "UI Design," "Figma," "Design Systems," "E-commerce," "User Research," and "Agile." Quantify achievements wherever possible.

• Interview Preparation: Practice walking through your portfolio case studies, focusing on explaining your design decisions, challenges, and the impact of your work. Prepare answers for common behavioral and situational questions related to collaboration, prioritization, and problem-solving.

• Company Research: Familiarize yourself with Jobgether and the general landscape of digital health and e-commerce technology. Understand the potential challenges and opportunities in these industries to better align your responses with the partner company's goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.