UX Designer / Product Owner

📍 Job Overview

Job Title: UX Designer / Product Owner
Company: Banyan Software (Immo-Office)
Location: Chennai, Tamil Nadu, India
Job Type: Full-Time
Category: Product Design & Management / Operations
Date Posted: December 17, 2025
Experience Level: 3+ Years
Remote Status: Hybrid

🚀 Role Summary

• This hybrid role demands a unique blend of User Experience (UX) Design and Product Ownership, focusing on the modernization of mission-critical property management software.
• You will be instrumental in shaping the next-generation "Agentic UX," integrating multi-modal interfaces (Voice/Visual) and establishing robust design principles for AI applications.
• Responsibilities encompass the full product lifecycle, from initial user discovery and high-fidelity prototyping to roadmap management, backlog prioritization, and overseeing brand development and go-to-market visual strategy.
• The position requires a strategic thinker capable of translating complex emergency workflows into intuitive design solutions while possessing the tactical discipline to manage product roadmaps and development sprints.

📝 Enhancement Note: This role is fundamentally a Go-To-Market (GTM) and Product Operations hybrid. The emphasis on "Agentic UX," AI integration, and the dual focus on design and product ownership indicates a strategic position aimed at driving product adoption and market presence through innovative user experiences. The "hybrid" nature is key, requiring seamless collaboration between design, product, and engineering teams.

📈 Primary Responsibilities

• Product Design & Agentic UX Strategy:
  • Lead the design of a modern, AI-integrated user experience, including multi-modal interfaces (Visual UI and Voice User Interface - VUI).
  • Develop and maintain AI design systems that prioritize control, transparency, and user trust.
  • Utilize Figma to create high-fidelity prototypes, wireframes, and comprehensive design components for engineering.
  • Conduct user research and feature discovery to translate complex emergency workflows into intuitive design solutions.
• Product Management & Roadmap Execution:
  • Define and implement the product design and feature requirements process, establishing the tooling ecosystem (Jira, Confluence, Figma).
  • Own product roadmap planning, ensuring alignment between design vision, engineering capacity, and business objectives.
  • Translate design concepts into detailed technical specifications, user stories, and acceptance criteria in Jira.
  • Prioritize the product backlog, facilitate sprint planning, and collaborate closely with engineering teams to ensure accurate delivery.
• Branding, Launch & Marketing:
  • Manage the development of the new platform's Branding & Style Guide to ensure a cohesive visual identity.
  • Lead product launch initiatives, coordinating with internal stakeholders for a successful go-to-market strategy.
  • Oversee the creation of marketing materials and manage the online product presence, including product website design and development.
• Legacy Modernization:
  • Identify and address inefficiencies in the legacy system, translating them into improved, modern UX solutions.
  • Balance feature parity with the legacy system while introducing new, AI-driven capabilities.

📝 Enhancement Note: The emphasis on "Agentic UX," AI design principles, and multi-modal interfaces suggests a forward-thinking approach to product development. The responsibility for branding and go-to-market strategy highlights a GTM focus, requiring the candidate to think beyond just the user interface and consider the broader market positioning and adoption of the product.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating relevant skills and experience in UX Design and Product Management is paramount. A background in Computer Science, Human-Computer Interaction (HCI), Design, or a related field would be beneficial.

Experience:

• Minimum of 3 years of experience in a hybrid Product Design / Product Management role, or a comparable combination of responsibilities.
• Demonstrated experience in driving product modernization initiatives.

Required Skills:

• UX Tooling Expert: Deep knowledge and expert proficiency in Figma for prototyping, wireframing, and creating design systems.
• Requirements Management: Expertise in using Jira and Confluence for backlog management, detailed documentation, roadmap planning, and sprint facilitation.
• Multi-Modal Design: Proven experience designing and implementing multi-modal interfaces, specifically integrating Voice User Interfaces (VUI) with Visual User Interfaces (UI).
• AI Design Principles: Strong portfolio or demonstrable experience in creating design systems focused on AI transparency, user control, and fostering trust in AI applications.
• Branding & Marketing: Demonstrated experience in developing Brand Style Guides, creating marketing assets, and contributing to go-to-market strategies.
• Communication & Collaboration: Excellent ability to bridge technical engineering requirements with visual design elements, facilitating clear communication across cross-functional teams.
• Agile Methodologies: Familiarity with Agile/Scrum development processes, including sprint planning, backlog grooming, and release management.

Preferred Skills:

• Experience in the fire service, EMS, or public safety software industry.
• Familiarity with Webflow, WordPress, or frontend technologies (HTML/CSS) for marketing site development.
• Background in cognitive psychology or human factors engineering, particularly relevant for designing for high-stress environments.
• Understanding of "Agentic" workflows and Generative AI application patterns.

📝 Enhancement Note: The requirement for "3+ years of experience in a hybrid Product Design / Product Management role" suggests a mid-level position. The emphasis on Figma, Jira, and Confluence points to a need for hands-on operational proficiency in common product development tools. The "nice to have" skills indicate a preference for candidates with domain-specific knowledge or advanced theoretical understanding relevant to the target user base and emerging AI technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• UX Design Case Studies: Showcase end-to-end design processes for complex applications, detailing user research, ideation, wireframing, prototyping (Figma), and final UI design. Highlight the rationale behind design decisions.
• Product Management Artifacts: Include examples of user stories, acceptance criteria, product roadmaps, and prioritized backlogs (ideally within Jira or similar tools). Demonstrate how you translated business needs into actionable development tasks.
• AI/Multi-Modal Design Examples: Present specific projects or concepts demonstrating your approach to designing for AI transparency, user control, and trust. Include examples of integrated VUI/Visual UI designs or concepts.
• Branding & Marketing Collateral: Showcase Brand Style Guides, marketing assets, or website design concepts that illustrate your ability to establish a cohesive visual identity and support product launches.

Process Documentation:

• Evidence of establishing and refining product development processes, including workflow design from concept to code, and the implementation of tooling (e.g., Jira, Confluence, Figma) to streamline these processes.
• Demonstrations of how you've managed product roadmaps, prioritized backlogs, and facilitated agile development cycles.

📝 Enhancement Note: Given the hybrid nature of this role, the portfolio should clearly distinguish between UX design deliverables and product management artifacts. Candidates should be prepared to articulate their process for bridging these two disciplines, emphasizing how design informs product strategy and how product requirements are translated into intuitive user experiences. The focus on AI and multi-modal design means portfolio pieces in these areas will be highly valued.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a hybrid UX Designer / Product Owner role with 3+ years of experience in Chennai, India, the estimated annual salary range is ₹8,00,000 to ₹15,00,000. This estimate considers the demand for specialized skills in UX/Product Management, AI integration, and the cost of living in Chennai.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans.
• Retirement Savings Plan: Contributions or matching for provident fund/superannuation.
• Paid Time Off: Generous vacation days, sick leave, and public holidays.
• Professional Development: Opportunities for training, workshops, and conference attendance to enhance skills in UX, AI, and Product Management.
• Hybrid Work Flexibility: A balance between remote work and in-office collaboration.
• Employee Assistance Program: Support services for personal and professional well-being.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week. The hybrid arrangement offers flexibility, allowing for a balance between in-office and remote workdays, which can support efficient workflow management and personal commitments.

📝 Enhancement Note: Salary estimates for Chennai, India, are based on aggregated data from various job portals and salary aggregate sites, adjusted for the specified experience level and the hybrid nature of the role. Benefits are standard for full-time positions in the tech industry in India, with specific emphasis on professional development, which is crucial for this role's evolving skill requirements.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise Software, Property Management Software, AI-Assisted Development. Company Size: Banyan Software is a growing entity, recognized for its rapid expansion (Inc. 5000, Deloitte Technology Fast 500). Immo-Office, as a part of Banyan, operates with the stability of a larger organization while maintaining the agility of a growth-stage company. Founded: Banyan Software was founded in 2016, with a permanent capital base and a "buy and hold for life" strategy. This indicates a focus on long-term growth and stability for its portfolio companies.

Team Structure:

• The UX Designer / Product Owner will likely be part of the Immo-Office product development team, collaborating closely with engineering, QA, and potentially marketing/sales teams.
• The role implies a degree of autonomy, reporting into a Product Lead or Head of Product, with direct influence on product direction.
• Cross-functional collaboration is essential, requiring strong partnerships with engineering for development and with marketing for launch initiatives.

Methodology:

• The company emphasizes a modern tech stack and AI-assisted development workflows for its product modernization.
• Agile methodologies (Scrum/Kanban) are implied, given the description of backlog management, sprint planning, and close work with engineering.
• A data-driven approach is expected, with a focus on user discovery, performance analysis, and iterative improvements.

Company Website: https://banyansoftware.com/ (For Banyan Software), https://www.immo-office.com/ (For Immo-Office)

📝 Enhancement Note: Banyan Software's "permanent capital base" and "buy and hold for life" strategy suggest a stable, long-term oriented environment, contrasting with typical venture-backed startups. This provides a unique blend of startup agility within a financially secure framework, which is attractive for roles focused on building and scaling products. The Immo-Office product is in a critical modernization phase, providing significant opportunity for impact.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level to senior position, offering significant ownership and strategic influence. It's an opportunity to define and build a new product experience from the ground up, bridging two critical functions (UX Design and Product Ownership).

Reporting Structure:

• The UX Designer / Product Owner will likely report to a Head of Product, a Director of Product Management, or a similar senior leadership role within the Immo-Office product team.
• Close collaboration with engineering leads and potentially other product managers or designers will be key.

Operations Impact:

• The role has a direct impact on the success of Immo-Office's modernized product. By defining the user experience, driving feature development, and shaping the brand, this individual will influence user adoption, customer satisfaction, and ultimately, revenue growth.
• The focus on AI and Agentic UX positions the product and the individual at the forefront of technological innovation in the property management software space.

Growth Opportunities:

• Product Leadership: Potential to grow into a Senior Product Manager, Head of Product, or lead product strategy for other portfolio companies within Banyan Software.
• Specialization: Deepen expertise in AI-driven UX, multi-modal interfaces, or product strategy for niche vertical markets.
• Cross-Functional Expertise: Develop a strong understanding of GTM strategies, branding, and marketing collateral creation, broadening skill sets beyond core design and product management.
• Mentorship: Opportunity to mentor junior designers or product managers as the team grows.

📝 Enhancement Note: This role is unique in its hybrid nature, offering a fast track for individuals who excel at both creative design and strategic product management. The growth trajectory is strong, with potential to lead product initiatives within a stable, growth-focused organization. The emphasis on "Agentic UX" and AI positions the candidate for high-demand skills.

🌐 Work Environment

Office Type: Hybrid work environment, requiring a balance of remote and in-office presence in Chennai. This suggests a modern office setup designed to facilitate collaboration. Office Location(s): Chennai, Tamil Nadu, India. Specific office details would be provided during the interview process.

Workspace Context:

• Collaborative Environment: The hybrid model fosters collaboration, with dedicated time for in-office interaction, team meetings, and workshops.
• Technology Access: Expect access to industry-standard design and project management tools (Figma, Jira, Confluence) and modern development infrastructure.
• Team Interaction: Opportunities to engage with a diverse team of engineers, product specialists, and potentially other designers or product owners within the Banyan Software ecosystem.

Work Schedule:

• Standard full-time hours (approx. 40 per week) with hybrid flexibility. This allows for strategic planning of design sprints, backlog grooming sessions, and collaborative design reviews, while also accommodating personal needs.

📝 Enhancement Note: The hybrid nature is a key aspect of the work environment, balancing the need for focused individual work with essential in-person collaboration. This setup is typical for roles requiring creative input and strategic alignment, common in product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills and experience.
• Portfolio Presentation & Technical Interview: Candidates will likely be asked to present a case study from their portfolio, showcasing their UX design process, product management approach, and understanding of AI/multi-modal design. This will be followed by technical questions related to Figma, Jira, Confluence, and product development methodologies.
• Cross-Functional Interviews: Meetings with engineering leads and potentially other stakeholders to assess collaboration style, communication skills, and alignment with the team's working methods.
• Product Vision & Strategy Discussion: An interview focused on your vision for the Immo-Office product, how you would approach its modernization, and your strategic thinking regarding Agentic UX and AI integration.
• Final Interview: Likely with senior leadership to discuss overall fit, career aspirations, and company culture alignment.

Portfolio Review Tips:

• Showcase the Hybrid Skillset: Ensure your portfolio clearly demonstrates both your UX design capabilities (process, artifacts, outcomes) and your product management acumen (roadmaps, user stories, backlog prioritization).
• Focus on Process & Rationale: Don't just show the final designs; explain your thought process, the problems you solved, the user research conducted, and the strategic decisions made.
• Highlight AI & Multi-Modal Experience: If you have specific projects related to AI design principles (trust, transparency, control) or multi-modal interfaces (VUI/Visual), make them prominent.
• Quantify Impact: Where possible, use metrics to demonstrate the impact of your designs and product decisions (e.g., increased user engagement, reduced task completion time, successful feature adoption).
• Tailor to Immo-Office: Research Immo-Office and Banyan Software. Understand their mission and the property management software market. Frame your experience and case studies to align with their goals, especially the modernization and AI integration aspects.

Challenge Preparation:

• Be prepared for a design or product-focused challenge. This could involve a hypothetical problem related to the Immo-Office product, requiring you to outline a UX design approach, define user stories, or prioritize a backlog.
• Practice articulating your thought process clearly and concisely, as if presenting to a cross-functional team.

📝 Enhancement Note: The interview process is designed to evaluate both the technical proficiencies and the strategic thinking required for this hybrid role. A strong portfolio that explicitly showcases both UX design and product management skills, with an emphasis on AI and modern development practices, will be crucial for advancing.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, prototyping, wireframing, and creating design systems. Expect to use its advanced features for collaboration and component management.
• Jira: Critical for product backlog management, user story creation, sprint planning, and tracking development progress.
• Confluence: Used for detailed documentation, product requirement specifications, meeting notes, and knowledge sharing.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) for user behavior analysis and product performance tracking would be beneficial.
• Experience with dashboarding tools for reporting on product metrics may also be an asset.

CRM & Automation:

• Understanding of CRM principles is valuable for context, though direct CRM management might not be a primary responsibility.
• Familiarity with workflow automation tools or concepts could be advantageous, especially in the context of AI and Agentic UX.

📝 Enhancement Note: Proficiency in Figma, Jira, and Confluence is explicitly stated as required. This indicates the core operational tools for design and product management within Immo-Office. Candidates should be ready to demonstrate their mastery of these platforms.

👥 Team Culture & Values

Operations Values:

• Innovation & Modernization: A strong drive to adopt new technologies (AI) and modernize existing systems, as evidenced by the product rewrite.
• User-Centricity: A commitment to designing intuitive and effective user experiences, particularly for users in high-stress environments.
• Collaboration & Transparency: An emphasis on open communication and teamwork across design, product, and engineering.
• Long-Term Vision: Aligned with Banyan Software's "buy and hold for life" strategy, valuing sustainable growth and product longevity over short-term gains.
• Efficiency & Agility: A focus on streamlining processes and leveraging tools to deliver value effectively.

Collaboration Style:

• Cross-Functional Integration: Expect a highly integrated approach where UX designers, product managers, and engineers work closely together throughout the development lifecycle.
• Feedback-Driven: A culture that encourages constructive feedback on designs, product requirements, and development progress.
• Agile & Iterative: A working style that embraces iterative development, continuous improvement, and adaptability to evolving requirements.

📝 Enhancement Note: The company's culture, as implied by Banyan's strategy and Immo-Office's modernization project, likely values individuals who are proactive, adaptable, and can thrive in a growth-oriented environment. The focus on AI and Agentic UX suggests an openness to cutting-edge solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Legacy with Innovation: Successfully migrating features from a legacy system while introducing advanced AI capabilities and a new UX paradigm.
• Defining "Agentic UX": Establishing clear, user-friendly principles for AI-driven interactions that ensure control, transparency, and trust, especially for critical applications.
• Multi-Modal Integration: Seamlessly blending Voice and Visual interfaces to create an intuitive and effective user experience in potentially high-stress situations.
• Cross-Functional Alignment: Ensuring consistent understanding and execution of design vision and product requirements across engineering, marketing, and other stakeholders.

Learning & Development Opportunities:

• AI & Agentic UX Specialization: Deepen expertise in designing for artificial intelligence, including ethical considerations and advanced interaction patterns.
• Product Strategy & GTM: Gain hands-on experience in product launch strategies, branding, and market positioning for enterprise software.
• Agile Product Development: Refine skills in Agile methodologies, roadmap planning, and backlog prioritization within a dynamic development environment.
• Industry Exposure: Through the property management software focus, gain insights into the specific needs and workflows of that sector.

📝 Enhancement Note: This role presents significant challenges due to the complex modernization and AI integration. However, these challenges are also key growth drivers, offering unparalleled opportunities to develop highly sought-after skills in AI-driven UX and product strategy.

💡 Interview Preparation

Strategy Questions:

• Product Vision: "How would you approach defining the 'Agentic UX' for Immo-Office? What are the key principles you would establish for AI transparency and user control?"
• Design Process: "Walk me through a complex UX design project from your portfolio. How did you conduct user research, what were your key design decisions, and how did you translate them into actionable requirements for engineering?"
• Product Management: "Describe your process for managing a product roadmap and prioritizing a backlog. How do you balance feature parity with new innovations, especially in a modernization project?"
• AI Integration: "What are the biggest challenges in designing multi-modal (Voice/Visual) interfaces for enterprise software, particularly for users in high-stress environments?"

Company & Culture Questions:

• "What interests you about Banyan Software's 'buy and hold for life' strategy?"
• "How do you see your hybrid UX Design and Product Owner skills contributing to the success of Immo-Office's modernization?"
• "Describe a time you had to collaborate closely with an engineering team. How did you ensure clear communication and alignment?"

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with the problem, your approach, your solution (showcasing both design artifacts and product management elements), and the outcomes/impact.
• Storytelling: Frame your case studies as narratives that highlight your problem-solving skills, strategic thinking, and ability to drive results.
• Tool Proficiency: Be ready to discuss your experience with Figma, Jira, and Confluence, perhaps even demonstrating a specific workflow or feature.
• AI/VUI Focus: If you have relevant projects, dedicate specific time to explaining your approach to AI design principles and multi-modal interactions.
• Conciseness: Be mindful of time. Focus on the most impactful projects and clearly articulate your contributions and the value you delivered.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of both UX design principles and product management methodologies. Candidates must be able to articulate their strategic thinking, especially concerning AI integration and user experience in critical applications. Practical examples from their portfolio will be key.

📌 Application Steps

To apply for this hybrid UX Designer / Product Owner position:

• Submit your application through the provided Greenhouse link.
• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in both UX Design and Product Management, with a strong emphasis on your proficiency with Figma, Jira, and Confluence. Specifically showcase any experience with AI integration, multi-modal interfaces, or product modernization projects.
• Resume Optimization: Ensure your resume clearly articulates your accomplishments using action verbs and quantifiable results where possible, focusing on your hybrid skill set and contributions to product development and user experience.
• Prepare for Portfolio Presentation: Select 1-2 key projects that best demonstrate your hybrid capabilities and your ability to handle the challenges outlined in the job description. Practice presenting your process, rationale, and impact clearly and concisely.
• Research Immo-Office & Banyan Software: Understand their mission, target market, and the significance of this modernization project. Be prepared to discuss how your skills and vision align with their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---