UX Designer, Enterprise

📍 Job Overview

Job Title: UX Designer, Enterprise

Company: AEG Worldwide

Location: Los Angeles, CA

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: April 20, 2026

Experience Level: 3-5 Years

Remote Status: On-site

🚀 Role Summary

• Designs and enhances user-centric internal systems and platforms to foster collaboration and boost organizational efficiency.

• Conducts in-depth internal research to define user needs and develop user-centric processes for enterprise-level applications.

• Translates stakeholder requirements and user insights into functional, visually appealing, and intuitive UX/UI deliverables.

• Advocates for user experience best practices within an enterprise environment, ensuring consistency and quality across internal tools.

📝 Enhancement Note: This role is specifically focused on enterprise-level internal systems, distinguishing it from external-facing product design. The emphasis on collaboration, efficiency, and cross-departmental needs suggests a strong requirement for understanding complex organizational workflows and stakeholder management within a large enterprise context like AEG Worldwide.

📈 Primary Responsibilities

• Collaborate closely with cross-functional stakeholders, product owners, and engineering teams to understand and validate business needs for internal systems.

• Translate complex requirements into clear, actionable UX deliverables, including user flows, wireframes, and interactive prototypes, ensuring alignment across diverse departments.

• Conduct user research, including interviews, surveys, and usability testing, specifically within the enterprise context to gather insights on internal user needs and pain points.

• Develop and document user-centric processes and workflows, identifying opportunities for optimization and efficiency gains through thoughtful UX design.

• Present and defend design decisions, key milestone deliverables, and research findings to both technical and non-technical audiences, including senior leadership.

• Create and maintain comprehensive UX design guidelines, standards, and style guides to ensure consistency, quality, and brand integrity across all internal platforms.

• Stay abreast of emerging UX trends, technologies, and best practices, particularly those relevant to enterprise software and internal tool development, and champion their adoption where appropriate.

• Iteratively refine UX solutions based on user feedback, usability testing results, and performance data to continuously improve the user experience of internal systems.

📝 Enhancement Note: The responsibilities highlight a strong focus on internal tools and systems, requiring the UX Designer to navigate complex organizational structures and diverse user groups within AEG Worldwide. The emphasis on research and usability testing within this internal context is crucial for identifying and addressing specific enterprise pain points.

🎓 Skills & Qualifications

Education: BA/BS Degree (4-year) in Human-Computer Interaction (HCI), Design, Computer Science, Psychology, or a related field.

Experience: 3-5 years of professional experience in User Experience (UX) Design, with a significant focus on enterprise-level systems, internal tools, or complex web/mobile applications.

Required Skills:

• Demonstrated expertise in UX design principles, methodologies, and best practices, with a portfolio showcasing successful enterprise-focused projects.

• Proficiency in design and prototyping tools such as Sketch, Figma, or Adobe XD.

• Experience with user research techniques, including user interviews, surveys, persona development, and usability testing.

• Strong ability to conceptualize and articulate ideas through sketching, wireframing, user flows, and compelling presentations.

• Excellent communication skills, both verbal and written, with the ability to effectively convey complex design concepts to diverse audiences.

• Proven experience in systems-level design thinking, demonstrating strong intuition and the ability to design solutions informed by user needs and insights.

• Familiarity with agile development methodologies and tools like JIRA for project tracking and collaboration.

• Strong collaborative spirit and excellent interpersonal skills, fostering positive working relationships with stakeholders, product managers, and engineers.

• Dedication to delivering best-in-class user experiences with a meticulous attention to detail.

• Ability to apply UX design principles consistently across web and mobile application interfaces.

Preferred Skills:

• Experience designing for large-scale enterprise environments or organizations with complex operational structures.

• Familiarity with information architecture principles and content strategy.

• Experience in design facilitation, including leading workshops and brainstorming sessions.

• Understanding of front-end development principles to facilitate effective collaboration with engineers.

• Knowledge of accessibility standards (e.g., WCAG) and their application in design.

📝 Enhancement Note: The emphasis on "systems-level design thinking" and experience with "internal systems" is a key differentiator. Candidates should highlight projects where they've improved complex internal workflows or built tools for large organizations, demonstrating an ability to understand and cater to diverse internal user needs beyond typical consumer-facing applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio demonstrating a strong understanding of UX design principles applied to enterprise-level systems, internal tools, or complex platforms.

• Case studies that clearly articulate the problem, your design process, the solutions implemented, and the measurable impact on user efficiency, collaboration, or operational outcomes.

• Examples of user research methodologies employed, showcasing how insights were gathered and translated into design decisions for internal users.

• Wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate your design thinking and problem-solving capabilities for enterprise environments.

Process Documentation:

• Showcase your ability to document and optimize complex internal workflows through clear visual representations (e.g., process maps, user journey maps).

• Provide examples of how you've used design to streamline processes, reduce friction, and improve data accuracy within an organizational context.

• Illustrate your approach to iterative design and continuous improvement, including how you gather feedback and implement changes for internal systems.

📝 Enhancement Note: For this role, the portfolio should strongly emphasize enterprise-specific challenges and solutions. Candidates should be prepared to discuss their process for understanding complex internal user needs, managing stakeholder expectations across different departments, and demonstrating ROI for internal tool improvements, rather than solely focusing on external product metrics.

💵 Compensation & Benefits

Salary Range: $96,611.00 - $137,434.96 Annually

Benefits:

• Comprehensive medical, dental, and vision insurance plans.

• Generous paid time off, including holidays, vacation days, and sick leave.

• Company-paid basic life insurance and options for voluntary life insurance.

• Paid parental leave to support new parents.

• 401k retirement savings plan with a current employer match of 3%.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options for tax-advantaged healthcare spending.

• Employee wellness programs and offerings to promote health and well-being.

Working Hours: Typically 40 hours per week, with potential for flexibility depending on project needs and team collaboration schedules.

📝 Enhancement Note: The provided salary range is competitive for a UX Designer with 3-5 years of experience in a major metropolitan area like Los Angeles. Benefits are standard for a full-time role at a large corporation, with a notable 3% 401k match, which is a strong incentive for long-term employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sports & Entertainment, Live Events, Ticketing, Sponsorship, Media. AEG Worldwide is a global leader in transforming sports and live entertainment, hosting over 160 million guests annually and promoting thousands of shows and events.

Company Size: Large Enterprise (AEG employs thousands globally, indicating a complex organizational structure with numerous departments and systems).

Founded: Over 20 years ago, AEG has established itself as a significant player, leveraging a vast network of venues, sports franchises, music brands, and integrated entertainment districts.

Team Structure:

• The UX Designer will likely be part of a Product or Technology team, potentially within a dedicated UX/Design group, or embedded within a product development squad focused on internal systems.

• The reporting structure will likely involve a UX Lead, Product Manager, or Director of Technology, with direct collaboration across various operational departments (e.g., ticketing, venue operations, marketing, finance).

Methodology:

• AEG emphasizes innovation, artistry, and community, suggesting a culture that values creative problem-solving and user-centric approaches.

• The company's commitment to sustainability implies an operational focus on efficiency and responsible practices, which can translate into how internal tools are designed.

• The focus on "giving the world reason to cheer" suggests a dynamic, fast-paced environment driven by delivering exceptional experiences, which extends to the internal tools that support these operations.

Company Website: https://www.aegworldwide.com/

📝 Enhancement Note: AEG Worldwide's substantial size and diverse operations mean the internal systems are likely critical for efficiency and success. The culture likely values impact, innovation, and collaboration, requiring the UX Designer to be adaptable and communicative.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor with 3-5 years of experience, focusing on the design and enhancement of enterprise-level internal systems. It represents a mid-level UX designer role within a large, established organization.

Reporting Structure: The UX Designer will report to a manager or lead within the technology or product department, with close collaboration expected with product owners, engineers, and various business stakeholders across AEG's diverse operational units.

Operations Impact: The UX Designer's work directly impacts the efficiency, collaboration, and productivity of various internal departments. By improving internal systems, they contribute to smoother operational workflows, better data management, and ultimately, the ability of AEG to deliver seamless live entertainment and sports experiences to its global audience.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in enterprise UX, focusing on specific operational areas within AEG (e.g., ticketing systems, venue management platforms).

• Leadership: Potential to move into a Senior UX Designer role, leading projects, mentoring junior designers, or taking on more strategic design responsibilities for key internal platforms.

• Cross-Functional Movement: With a strong understanding of internal operations, there could be opportunities to transition into Product Management or operational strategy roles within AEG.

• Skill Development: AEG's commitment to innovation suggests opportunities for continuous learning in new UX tools, methodologies, and emerging technologies relevant to enterprise solutions.

📝 Enhancement Note: This role offers a solid foundation for a career in enterprise UX, providing exposure to a wide range of business challenges within a major entertainment company. Growth will likely involve taking on more complex design challenges and potentially leading aspects of the design process for critical internal systems.

🌐 Work Environment

Office Type: On-site in Los Angeles, CA. This suggests a traditional office environment where in-person collaboration is expected and valued.

Office Location(s): Los Angeles, California, United States. This location offers access to a major hub for entertainment and technology industries.

Workspace Context:

• The workspace will likely be collaborative, encouraging interaction with designers, product managers, engineers, and stakeholders.

• Access to standard design tools and technology infrastructure will be provided, supporting the development of wireframes, prototypes, and user research.

• Opportunities for direct engagement with end-users of internal systems will be available, facilitating a deep understanding of their needs and workflows.

Work Schedule: Standard 40-hour work week, with the expectation of on-site presence. While core hours will be defined, flexibility may be available depending on project deadlines and team needs, but the role is not remote.

📝 Enhancement Note: The on-site requirement in Los Angeles emphasizes the importance of in-person collaboration, team synergy, and direct engagement with colleagues and potentially stakeholders within AEG's corporate environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, likely focusing on experience with enterprise UX, relevant tools, and communication skills.

• Portfolio Review: Candidates will be asked to present their portfolio, detailing 2-3 key projects. For this role, emphasis should be placed on enterprise systems, internal tools, or complex web/mobile applications where user research, problem-solving, and measurable impact are clearly demonstrated.

• Technical/Design Interview: This may involve a design exercise or a deeper dive into past projects, assessing systems-level design thinking, user research methodologies, and proficiency in design tools.

• Stakeholder/Team Interview: Interviews with product managers, engineers, and potentially business stakeholders to assess collaboration skills, communication effectiveness, and cultural fit within AEG's operational environment.

• Final Interview: Likely with senior leadership to discuss overall fit, strategic thinking, and long-term career aspirations within the company.

Portfolio Review Tips:

• Focus on Enterprise: Select projects that highlight your experience with internal systems, complex workflows, or enterprise-level challenges. Clearly articulate the business problem and how your UX solution addressed it.

• Showcase Process: Detail your design process, including user research, ideation, wireframing, prototyping, and testing. Explain why you made specific design decisions.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs. For internal tools, this might include improvements in efficiency, task completion time, error reduction, or user satisfaction scores.

• Communication Skills: Be prepared to articulate your designs clearly and concisely, answering questions about your rationale and approach. Practice presenting your work to simulate the interview experience.

• Tool Proficiency: Be ready to discuss your experience with Sketch, Figma, XD, and JIRA, and how you leverage them in your workflow.

Challenge Preparation:

• A design challenge might be given, focusing on a hypothetical internal system or workflow optimization problem relevant to AEG's business.

• Prepare to think through user needs, constraints, and potential solutions within an enterprise context.

• Practice articulating your thought process and design rationale under time constraints.

📝 Enhancement Note: The portfolio review for this role should prioritize examples of designing for complex organizational needs and demonstrating tangible improvements in efficiency or collaboration for internal users. Candidates should be ready to discuss their approach to navigating enterprise-level stakeholder management.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Sketch, Figma, Adobe XD (strong proficiency required). Candidates should be able to demonstrate expertise in creating wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Project Management & Collaboration: JIRA (familiarity is required for tracking tasks, bugs, and collaborating with engineering teams).

• Research & Testing Tools: Experience with various user research platforms and usability testing methodologies will be valuable.

Analytics & Reporting: While not a primary focus for a UX Designer, familiarity with how design impacts key performance indicators (KPIs) and reporting dashboards (e.g., understanding user adoption rates, task completion rates) is beneficial for demonstrating impact.

CRM & Automation: Understanding how UX design integrates with CRM systems (like Salesforce, potentially) and automation workflows could be advantageous, especially if internal tools interface with these systems.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma, Sketch, and Adobe XD is non-negotiable. Experience with JIRA is also a key requirement for seamless integration into the development workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the needs of internal users, ensuring that systems are intuitive and effective.

• Collaboration: A strong emphasis on working effectively with cross-functional teams, valuing diverse perspectives and shared problem-solving.

• Innovation: A drive to continuously improve and find creative solutions to complex challenges, embracing new ideas and technologies.

• Efficiency: A focus on streamlining processes and optimizing workflows to enhance productivity and reduce operational friction within the enterprise.

• Impact: A desire to make a tangible difference through design, contributing to the overall success and operational excellence of AEG Worldwide.

Collaboration Style:

• AEG likely fosters a dynamic and collaborative environment where open communication and feedback are encouraged.

• The UX Designer will be expected to actively participate in team discussions, design reviews, and cross-departmental meetings.

• A proactive approach to sharing knowledge, insights, and design concepts will be valued, promoting a culture of continuous learning and improvement.

📝 Enhancement Note: The company's emphasis on innovation, artistry, and community suggests a culture that is both creative and results-oriented. The UX Designer should be prepared to integrate these values into their design thinking and collaborative approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complexity: Designing for a large, diverse enterprise like AEG means understanding a wide range of user needs, technical constraints, and business priorities across various departments.

• Legacy Systems: Potentially working with or integrating with existing legacy systems that may have design limitations or require significant rework.

• Stakeholder Alignment: Gaining consensus and managing expectations among multiple stakeholders with potentially conflicting requirements for internal tools.

• Measuring Internal ROI: Clearly demonstrating the return on investment for UX improvements on internal systems, which can sometimes be less direct than for external products.

Learning & Development Opportunities:

• Advanced UX Skills: Opportunity to specialize in areas like enterprise UX research, information architecture for complex systems, or design systems for internal applications.

• Industry Exposure: Gaining deep insights into the sports and entertainment industry by designing tools that support its complex operations.

• Cross-Functional Exposure: Working closely with various business units provides a broad understanding of enterprise operations, which can be valuable for career advancement.

• Continuous Learning: Access to industry conferences, workshops, and internal training programs to stay current with UX best practices and emerging technologies.

📝 Enhancement Note: The challenges in this role are typical of enterprise UX, requiring strong problem-solving, communication, and strategic thinking skills. The growth opportunities are significant, offering a chance to build a career within a major global organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design an internal system that required balancing the needs of multiple departments with different priorities. How did you approach it, and what was the outcome?" (Focus on stakeholder management, research, and trade-offs.)

• "Walk us through a complex UX project from your portfolio. What was the problem, your process, your solution, and the impact? How did you measure success?" (Prepare a detailed case study, emphasizing enterprise context if possible.)

Company & Culture Questions:

• "What do you know about AEG Worldwide and the sports and entertainment industry? How do you see UX contributing to our mission?" (Research AEG's business, recent projects, and values.)

• "How do you approach collaboration with engineers and product managers? Describe a time you had a disagreement and how you resolved it." (Highlight teamwork, communication, and conflict resolution skills.)

Portfolio Presentation Strategy:

• Structure: Begin with an overview of AEG's business and the specific challenge your project addressed. Clearly define the problem statement and your role.

• Process: Walk through your design process step-by-step, highlighting key decisions and rationale. Use visuals (wireframes, user flows, prototypes) to illustrate your journey.

• Impact: Quantify the results of your design. For internal tools, focus on efficiency gains, user satisfaction improvements, or reduction in errors.

• Q&A: Be prepared to answer detailed questions about your design choices, research findings, and problem-solving approach.

📝 Enhancement Note: Interview preparation should focus on showcasing experience with complex systems, demonstrating a user-centric approach to enterprise challenges, and articulating design decisions with clarity and data. Researching AEG's specific business operations will be crucial for tailoring responses.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the AEG Worldwide careers portal.

• Tailor Your Resume: Ensure your resume highlights experience with enterprise systems, internal tools, and the specific UX design skills and software mentioned (Sketch, Figma, XD, JIRA). Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best demonstrate your capabilities in enterprise UX design, user research, and problem-solving. For each project, be ready to clearly articulate the problem, your process, the solution, and the measurable impact.

• Prepare for Portfolio Presentation: Practice presenting your portfolio projects, focusing on clear communication, detailing your design process, and quantifying outcomes. Be ready to discuss your approach to stakeholder management and enterprise-level challenges.

• Research AEG Worldwide: Understand the company's business, its role in the sports and entertainment industry, and its stated values. Consider how your UX skills can contribute to their mission of "giving the world reason to cheer."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.