UX Designer

📍 Job Overview

Job Title: UX Designer

Company: SITA Switzerland Sarl

Location: Barcelona, Catalonia, Spain

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: March 04, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end product design initiatives within Agile development frameworks, encompassing user research, concept testing, interaction design, and UI design.

• Champion the development and implementation of scalable Design Systems, ensuring consistency and operational efficiency across complex product environments.

• Foster strong collaborative relationships with cross-functional partners, including Product, Marketing, and Engineering, to align design objectives with overarching business strategies.

• Drive user advocacy and elevate design maturity by translating user needs and data insights into impactful product roadmaps and user-centered solutions.

📝 Enhancement Note: This role is specifically for a Product Designer focusing on the "Mission Watch" product within SITA's Aircraft division. The emphasis on "Design Ops" rituals, Design Systems, and collaboration with B2B SaaS and Aviation industry stakeholders indicates a need for a candidate who can operationalize design processes for efficiency and scalability in a complex, enterprise-level product context.

📈 Primary Responsibilities

• Spearhead the entire product design lifecycle for the Mission Watch product, from initial user research and ideation through to high-fidelity UI design and prototyping.

• Conduct comprehensive user research, including rapid guerilla testing and ongoing user forum sessions, to gather qualitative insights and validate design concepts.

• Develop and maintain robust design artifacts such as personas, journey maps, wireframes, prototypes, and detailed research reports.

• Contribute significantly to the creation, documentation, and ongoing implementation of the company's Design System, ensuring its scalability, consistency, and operational efficiency.

• Collaborate closely with engineers and Quality Assurance (QA) teams to provide clear, actionable product specifications and design assets, facilitating smooth and efficient handoffs.

• Facilitate cross-functional workshops, feedback sessions, and collaborative design reviews to ensure team alignment on design goals, priorities, and product vision.

• Define, track, and analyze UX success metrics, leveraging data analytics to inform design iterations and continuously improve the user experience.

• Establish and maintain "design ops" rituals, project plans, and dashboards to accelerate design delivery timelines and focus efforts on high-impact areas.

• Act as a primary design advocate within product groups, bridging communication between product management and engineering, and resolving cross-team design intersections.

• Partner with cross-functional stakeholders to establish and achieve team goals aligned with the company's strategic vision, influencing product roadmaps through early design validation.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution and strategic operationalization. The focus on "design ops rituals," "Design System implementation," and "influencing product roadmaps" suggests this role requires a proactive individual who can not only design but also optimize the design process itself for efficiency and impact within an Agile, B2B product development environment.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field is preferred.

Experience:

• A minimum of 3 years of experience in a software organization is required.

• Demonstrated experience in B2B SaaS environments is highly preferred.

• Experience within the Aviation industry is a significant plus.

• Proven hands-on experience in creating, implementing, and maintaining Design Systems within complex product ecosystems.

Required Skills:

• Proficiency in industry-standard design and prototyping tools, specifically Figma and Miro.

• Expertise in end-to-end product design processes, including user research, concept testing, interaction design, and UI design.

• Strong understanding and practical application of Design System principles for consistency and scalability.

• Familiarity with Agile and Lean UX methodologies for iterative product development.

• Experience in defining and tracking UX success metrics and utilizing data analytics for design decisions.

Preferred Skills:

• Experience with design operations (Design Ops) practices and establishing operational rituals.

• Ability to conduct and synthesize various forms of user research, including guerilla testing and user forums.

• Proficiency in creating comprehensive UX artifacts such as personas, journey maps, wireframes, and prototypes.

• Experience in the aviation or transportation technology sectors.

• Familiarity with B2B SaaS product design principles and challenges.

📝 Enhancement Note: The requirement for 3+ years of experience, particularly with a preference for B2B SaaS and Aviation, suggests this is a mid-level role. The emphasis on Design Systems, Agile, and specific tools like Figma and Miro indicates a need for a practitioner who can immediately contribute to established workflows and contribute to operationalizing design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end product design experience through case studies showcasing user research, problem definition, ideation, design execution (wireframes, prototypes, UI), and outcomes.

• Highlight specific examples of contributions to or creation of Design Systems, illustrating principles of consistency, scalability, and reusability.

• Present work that reflects experience with Agile development methodologies, showing how design integrated into sprint cycles and iterative processes.

Process Documentation:

• Showcase artifacts that demonstrate an understanding of UX workflow and process, such as user journey maps, process flows, and research synthesis reports.

• Provide examples of how design specifications and assets were handed off to engineering and QA, emphasizing clarity and efficiency.

• Illustrate experience with establishing design rituals or contributing to design operations, such as maintaining design system documentation or organizing feedback sessions.

📝 Enhancement Note: For a Product Designer role with an emphasis on Design Systems and Agile, the portfolio should clearly articulate the candidate's process, demonstrating their ability to work efficiently within a structured development environment and contribute to scalable design solutions. Evidence of collaboration and impact measurement is crucial.

💵 Compensation & Benefits

Salary Range:

• Based on market research for a UX Designer with 3-5 years of experience in Barcelona, Spain, the estimated annual salary range is €40,000 - €55,000. This range accounts for the company's industry (aviation technology), the specific location in a major European city, and the hybrid work model.

Benefits:

• Flex Week: Opportunity to work from home up to 2 days per week, depending on team needs, promoting work-life balance.

• Flex Day: Flexibility to structure the workday to accommodate personal plans and life events.

• Flex-Location: Ability to work remotely from any location in the world for up to 30 days per year, offering significant global flexibility.

• Employee Wellbeing: Comprehensive Employee Assistance Program (EAP) available 24/7/365 for employees and dependents, alongside access to the Champion Health platform for personalized wellbeing support.

• Professional Development: Access to a robust learning ecosystem including LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International resources, Pluralsight (for tech upskilling), Harvard Business Publishing (for leadership), and Stanford (for strategic development), aligned with individual Development Plans.

• Competitive Benefits: A benefits package tailored to the local market and employment status, ensuring comprehensive support.

Working Hours:

• Standard full-time work week is estimated at 40 hours.

• The role offers significant flexibility through "Flex Day" and "Flex Week" policies, allowing for dynamic scheduling and hybrid work arrangements.

📝 Enhancement Note: The listed benefits, particularly "Flex Week," "Flex Day," and "Flex-Location," are exceptionally generous and point to a company culture that highly values employee autonomy and work-life integration. The extensive professional development offerings are also a significant draw for ambitious candidates. The salary estimate is based on typical ranges for similar roles in Barcelona, adjusted for the tech/aviation industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on air travel and aviation infrastructure. SITA provides technology and communication solutions for airports, airlines, and governments globally, playing a critical role in the efficiency and security of air transportation.

Company Size: SITA operates in approximately 200 countries with a diverse workforce, indicating a large, global organization with a significant employee base, likely in the thousands.

Founded: While the founding date is not explicitly provided, SITA has a long history in the aviation technology sector, established to serve the industry's communication needs. Its longevity suggests a stable, established company with deep industry expertise.

Team Structure:

• The role is within the Aircraft division, specifically working on the "Mission Watch" product. This implies a dedicated product team focused on aviation-specific solutions.

• The Product Designer will report into a design lead or product management function, working closely with Product Managers, Engineers, and QA within an Agile framework.

Methodology:

• The team operates within Agile development environments, emphasizing iterative design and development cycles.

• User-centered design is a core methodology, supported by user research, concept testing, and data analytics to inform decisions.

• Design Systems are crucial for ensuring consistency, scalability, and operational efficiency across products.

• "Design Ops" practices are being established to streamline design workflows, documentation, and collaboration.

Company Website: https://careers.sita.aero

📝 Enhancement Note: SITA's positioning as a critical infrastructure provider in the global air travel industry provides a unique and stable context for a Product Designer. The emphasis on "Great Place to Work®" certification suggests a positive and supportive work environment, with a focus on employee empowerment and growth.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-level, requiring 3+ years of experience. It involves leading end-to-end design for a specific product ("Mission Watch") and contributing to strategic initiatives like Design System development and influencing product roadmaps. This level signifies a move from individual contribution to leading design efforts on a product.

Reporting Structure: The designer will likely report to a Design Manager or Head of Product Design within the Aircraft division. They will work closely with Product Managers and Engineering leads in a cross-functional Agile team.

Operations Impact: The role directly impacts product success by ensuring user-centered design, driving adoption through intuitive interfaces, and contributing to operational efficiency via robust Design Systems. The success metrics and data-driven approach mean the designer's impact on user satisfaction, product performance, and ultimately, business objectives for the "Mission Watch" product, will be measurable.

Growth Opportunities:

• Specialization: Deepen expertise in aviation technology UX or become a lead in Design System development and governance.

• Leadership: Progress to a Senior UX Designer role, mentoring junior designers, or move into a Product Design Lead position overseeing a product area.

• Cross-functional Exposure: Gain broader experience by contributing to other SITA products or exploring roles in Product Management or Design Operations leadership.

• Skill Development: Leverage extensive learning resources (LinkedIn Learning, Pluralsight, etc.) to acquire new skills in areas like advanced analytics, emerging UI technologies, or strategic design thinking.

📝 Enhancement Note: The emphasis on "design maturity," "influencing product roadmaps," and the comprehensive "Professional Development" benefits strongly suggest SITA invests in its employees' growth. The role offers a clear path for career advancement within a specialized industry and a global technology organization.

🌐 Work Environment

Office Type: The job posting mentions Barcelona as the location, and SITA has offices in major cities. The "Flex Week" policy indicates a hybrid work environment where employees are expected to work from the office some days and remotely others. SITA's global presence suggests modern, well-equipped office spaces designed for collaboration.

Office Location(s): The primary office location is Barcelona, Spain, specifically at 200-202 Pallars Street. SITA operates globally, so while this role is based in Barcelona, the company has a vast international footprint.

Workspace Context:

• The Barcelona office likely provides a collaborative workspace conducive to hybrid work, with meeting rooms and common areas for team interaction.

• Employees will have access to standard office technology and potentially specialized design software and hardware. The "Flex Week" policy implies that remote work setups are also well-supported.

Work Schedule:

• The standard work week is estimated at 40 hours.

• The "Flex Day" policy offers considerable autonomy in structuring the workday, allowing for flexibility around core working hours to manage personal commitments while ensuring productivity and team availability.

📝 Enhancement Note: The "Flex Week," "Flex Day," and "Flex-Location" benefits are central to the work environment described. This indicates a modern, trust-based culture that prioritizes employee well-being and autonomy, balanced with the need for in-person collaboration and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications, focusing on experience, skills, and portfolio alignment with the role's requirements (Design Systems, Agile, B2B SaaS/Aviation experience).

• Portfolio Presentation & Design Challenge: Candidates will likely present a curated portfolio showcasing relevant case studies, followed by a design exercise or discussion. This could involve a problem-solving scenario, a critique of an existing design, or a task related to the "Mission Watch" product.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess collaboration skills, technical understanding, and cultural fit.

• Final Interview: A discussion with senior leadership or the hiring manager to discuss career aspirations, strategic thinking, and overall fit with SITA's culture and vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong case studies that best demonstrate your end-to-end UX process, Design System contributions, and experience with Agile/B2B environments.

• Focus on Process & Impact: Clearly articulate the problem, your role, the design process you followed (research, ideation, iteration), the tools used, and the measurable outcomes or impact of your work. Quantify results where possible.

• Highlight Design Systems: Dedicate a section or specific case study to your experience with Design Systems, detailing how you contributed to their creation, implementation, or maintenance, and the benefits achieved.

• Showcase Collaboration: Explain how you collaborated with Product Managers, Engineers, and other stakeholders, and how you handled feedback or design disagreements.

• Tailor to SITA: Understand SITA's business (aviation technology) and the "Mission Watch" product. If possible, incorporate insights or demonstrate how your skills would apply to this specific context.

Challenge Preparation:

• Understand the Domain: Research SITA, the aviation industry, and the "Mission Watch" product to gain context.

• Practice Design Thinking: Be prepared to walk through a design problem using a structured approach (empathize, define, ideate, prototype, test).

• Articulate Design Decisions: Be ready to explain the "why" behind your design choices, linking them back to user needs, business goals, and design principles.

• Tool Proficiency: Be comfortable discussing your use of Figma, Miro, and other relevant design tools.

• Communication: Practice clear, concise communication, especially when presenting your portfolio or tackling a design challenge.

📝 Enhancement Note: The emphasis on "design maturity," "stakeholder management," and "design ops rituals" suggests that interviewers will be looking for a candidate who can not only design but also contribute to improving the efficiency and effectiveness of the design process within SITA.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI design, wireframing, prototyping, and potentially design system management. Mastery is essential.

• Miro: Crucial for collaborative ideation, workshops, journey mapping, user flow creation, and brainstorming sessions.

• Design System Tools: Familiarity with platforms or methodologies for managing and documenting design systems (e.g., Zeroheight, Storybook, or internal SITA systems).

Analytics & Reporting:

• Data Analytics Tools: Experience with tools for analyzing user behavior and UX metrics (e.g., Google Analytics, Mixpanel, Amplitude, or similar). Understanding how to interpret data to inform design decisions is key.

• Reporting Dashboards: Ability to create or interpret reports from analytics platforms to communicate UX performance to stakeholders.

CRM & Automation:

• While not directly a designer's primary tool, awareness of how UX design impacts CRM and automation workflows within a B2B SaaS context would be beneficial. Understanding how designs integrate with backend systems and user flows is important.

📝 Enhancement Note: The explicit mention of Figma and Miro highlights the core tools required. A candidate's ability to leverage these tools effectively for both individual design work and cross-functional collaboration, particularly within the context of design systems and agile workflows, will be critical.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for user needs, ensuring products are intuitive, effective, and valuable.

• Collaboration: Fostering strong partnerships across Product, Engineering, Marketing, and other departments to achieve shared goals and deliver integrated solutions.

• Efficiency & Scalability: Valuing the creation of robust Design Systems and "design ops" practices to ensure consistency, reduce redundancy, and accelerate product development.

• Data-Driven Decision Making: Using user research, analytics, and feedback to inform design choices and measure impact.

• Continuous Improvement: Embracing an iterative approach to design and processes, always seeking ways to enhance products and workflows.

Collaboration Style:

• Proactive Engagement: Actively participating in cross-functional meetings, workshops, and feedback sessions to contribute design expertise and align on product strategy.

• Clear Communication: Articulating design rationale clearly and persuasively to diverse audiences, from engineers to senior stakeholders.

• Constructive Feedback: Providing and receiving feedback constructively to foster a collaborative design environment and drive product quality.

• Team Support: Willingness to mentor and support fellow designers, contributing to an inclusive and positive team atmosphere.

📝 Enhancement Note: SITA's "Great Place to Work®" recognition suggests a positive and supportive culture. The emphasis on collaboration, user advocacy, and efficiency aligns with modern product development best practices and is likely to be a core aspect of team interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Vision with Business Needs: Harmonizing user desires with technical constraints, business objectives, and the specific demands of the aviation industry.

• Scaling Design Systems: Ensuring the Design System remains effective, up-to-date, and adopted across a growing product suite and diverse teams.

• Driving Design Maturity: Advocating for user-centered design principles and sophisticated design practices within a potentially traditional industry.

• Global Collaboration: Effectively collaborating with diverse, international teams across different time zones and cultural contexts.

Learning & Development Opportunities:

• Advanced UX Specialization: Deep dive into specific areas of UX such as user research methodologies, interaction design patterns for complex systems, or accessibility standards.

• Design Systems Leadership: Gain expertise in managing, evolving, and governing large-scale design systems.

• Industry Expertise: Develop a deep understanding of the aviation technology landscape and its unique user needs.

• Cross-Disciplinary Skills: Leverage SITA's extensive learning resources to develop skills in areas like product management, data analysis, or leadership.

📝 Enhancement Note: The challenges presented are typical for a mid-level designer in a large, established organization with a specialized product focus. The growth opportunities are significant, amplified by SITA's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for a complex B2B product like Mission Watch. How would you ensure user adoption and operational efficiency?" (Focus on end-to-end process, user research, data, Design Systems, and collaboration.)

• "How would you approach building or contributing to a Design System for a product like Mission Watch? What are the key considerations for scalability and adoption?" (Highlight your understanding of Design System principles, governance, and collaboration.)

Company & Culture Questions:

• "What interests you about SITA and the aviation technology industry?" (Research SITA's mission, products, and recent news.)

• "How do you see your role contributing to SITA's goal of keeping airports moving and airlines flying smoothly?" (Connect your UX skills to SITA's core business.)

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your career and design philosophy. Then, present 2-3 detailed case studies, focusing on problem, process, solution, and impact.

• Storytelling: Frame each case study as a narrative, explaining the challenges, your thought process, and the decisions you made.

• Highlight Key Skills: Explicitly point out where your portfolio demonstrates experience with Design Systems, Agile methodologies, user research, data analysis, and collaboration.

• Engage: Be prepared to answer questions about your work, your design choices, and your learnings. Encourage discussion.

• Design Ops Focus: If possible, weave in how your work contributes to operational efficiency or how you've optimized design processes.

📝 Enhancement Note: Interviewers will likely probe for a blend of strong design craft, strategic thinking, process optimization skills (Design Systems, Design Ops), and the ability to collaborate effectively within a complex, global organization.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the SITA careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 relevant case studies that showcase your experience with end-to-end product design, Design Systems, and Agile methodologies. Emphasize projects with measurable impact.

• Resume Optimization: Ensure your resume clearly articulates your years of experience, proficiency in Figma and Miro, experience with B2B SaaS or aviation, and any Design System contributions. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, articulating your design process, and preparing answers to strategy and behavioral questions specific to SITA's industry and culture.

• Company Research: Thoroughly research SITA, its products (especially "Mission Watch"), and its mission. Understand the challenges and opportunities in the aviation technology sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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