UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Computershare

Location: Edinburgh, Scotland, United Kingdom

Job Type: Full time

Category: User Experience (UX) / Design Operations

Date Posted: 2026-02-11T13:28:20

Experience Level: 0-2 years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the creation and enhancement of user-centered digital products and experiences within the financial services sector.

• Key responsibilities include contributing to the design of responsive web and app interfaces for complex financial products, requiring a strong understanding of user needs and business objectives.

• The position involves close collaboration with senior designers, developers, and business analysts, fostering a cross-functional teamwork environment essential for GTM success.

• Candidates will support UX research activities, including user interviews, data analysis, and the creation of user journeys, wireframes, and prototypes, directly impacting product development strategy.

📝 Enhancement Note: While the title is "UX Designer," the context of financial products and collaboration with business analysts suggests a strong link to GTM operations. The emphasis on user-centered design for complex financial products implies a need to understand how design impacts user adoption, client satisfaction, and ultimately, revenue generation and operational efficiency for Computershare's services. This role is crucial for ensuring that the digital tools clients use are intuitive, effective, and align with business goals.

📈 Primary Responsibilities

• Design responsive web and app interfaces for complex financial products, ensuring an intuitive and effective user experience for Computershare clients.

• Collaborate with cross-functional teams, including Developers and Business Analysts, to translate business requirements and user needs into functional design solutions.

• Contribute to the creation and maintenance of a Design System using Figma and Zeroheight, promoting consistency and efficiency across digital products.

• Support UX research activities by conducting user interviews, analyzing data, and presenting findings to inform design decisions and product strategy.

• Map out user journeys, user flows, and create wireframes based on UX best practices to visualize user interactions and product architecture.

• Participate actively in UX reviews, workshops, and design critiques to refine designs and ensure alignment with project goals and user needs.

• Test and validate designs through usability testing and by gathering user feedback, iterating on designs to optimize user satisfaction and product performance.

📝 Enhancement Note: The responsibilities listed clearly indicate a hands-on role in the product development lifecycle, directly influencing customer-facing applications. For a UX Designer, especially early in their career, this involves translating abstract requirements into tangible design artifacts like wireframes and prototypes. The mention of "complex financial products" indicates a need for designers to understand the regulatory and security implications inherent in this industry, which can influence design choices and require a rigorous approach to user flows and data handling.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field is typically expected for UX Designer roles. Equivalent practical experience will also be considered.

Experience: 0-2 years of experience in UX/UI design, with a focus on digital products and user-centered design principles.

Required Skills:

• Basic understanding of UX/UI design principles and methodologies.

• Familiarity with user research techniques, including user interviews and data analysis.

• Proficiency in creating wireframes and prototypes to visualize design concepts.

• Experience with usability testing to validate design effectiveness.

• Design tool skills, specifically Figma for design and Miro for collaboration.

• Ability to engage with stakeholders to understand requirements and present design concepts.

• Strong communication and collaboration skills for effective teamwork.

Preferred Skills:

• Experience with Zeroheight for Design System documentation.

• Understanding of responsive web and app design principles.

• Familiarity with designing for complex financial products or regulated industries.

• Exposure to user journey mapping and user flow creation.

• Participation in design critiques and workshops.

📝 Enhancement Note: The "0-2 years" experience level suggests the company is looking for an entry-level professional or someone with limited but relevant experience. The emphasis on "basic understanding" and "familiarity" indicates that extensive prior experience in all areas is not a prerequisite. However, proficiency in core design tools like Figma and Miro, along with strong communication and a willingness to learn, are critical for success in this role, especially given the collaborative nature of design operations and GTM product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing at least 2-3 UX/UI design projects.

• Projects should demonstrate a user-centered design approach, highlighting problem identification, research, ideation, and final design solutions.

• Include examples of wireframes, user flows, and interactive prototypes.

• Showcase experience with Figma and Miro, demonstrating proficiency in these tools.

Process Documentation:

• For each project, briefly outline the design process followed, emphasizing how user needs and business objectives were balanced.

• Detail the research methodologies employed and how findings influenced design decisions.

• Explain the iterative design process, including any user testing and feedback incorporation.

• If applicable, demonstrate contributions to a Design System or style guide.

📝 Enhancement Note: For an entry-level UX Designer, the portfolio is paramount. It serves as tangible proof of their understanding of design principles and their ability to apply them. The emphasis on process documentation ensures that candidates can articulate their thinking and decision-making, which is crucial for a role that collaborates closely with business analysts and developers. Demonstrating familiarity with Design Systems is a plus, as it signals an understanding of scalability and efficiency in design operations.

💵 Compensation & Benefits

Salary Range: Based on current market data for entry-level UX Designers in Edinburgh, Scotland, for a hybrid role with a reputable financial services company, the estimated annual salary range is approximately £28,000 - £38,000. This estimate accounts for the experience level (0-2 years), the specific industry (financial services), and the location (Edinburgh), considering the cost of living and standard industry benchmarks.

Benefits:

• Flexible work arrangements to support work-life balance.

• Comprehensive health and wellbeing rewards tailored to individual and family needs.

• Opportunity to invest in the company through share purchase schemes with a company contribution.

• Recognition awards and team get-togethers to foster a positive work environment.

• Access to a careers hub for professional development and growth resources.

• Company contribution to share purchases, encouraging employee investment.

Working Hours: The standard working hours are estimated to be 40 hours per week, typical for a full-time role. The hybrid model allows for a minimum of three days in the Edinburgh office, with flexibility for remote work.

📝 Enhancement Note: The salary range is an estimate based on industry research for similar roles in the specified location and experience level. It is important for candidates to note that actual compensation may vary based on the specific qualifications and interview performance. The benefits listed are directly from the job description, highlighting Computershare's commitment to employee well-being and engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Administration and Services. Computershare is a global leader in financial administration, providing a wide range of services to corporations, governments, and financial institutions. This industry context means a strong emphasis on security, compliance, accuracy, and client trust.

Company Size: Over 11,000 employees globally. This indicates a large, established organization with structured processes but also opportunities for impact within specific teams.

Founded: Computershare was founded in 1978. This long history suggests stability, experience, and a deep understanding of the financial administration landscape.

Team Structure:

• The UX Designer will be part of the Technology Services team, which is described as a place where new ideas and approaches are welcomed.

• This team is part of a rapidly evolving and diverse global business, implying a dynamic work environment.

Methodology:

• The company emphasizes an open and inclusive culture, aiming to help employees grow and move forward.

• The Technology Services team specifically empowers individuals to create change, suggesting an environment that values initiative and innovation.

• The focus on "Fairness and culture" and removing barriers points to a commitment to equal opportunities and an inclusive environment.

Company Website: https://www.computershare.com/

📝 Enhancement Note: The company's industry and size are critical for a UX Designer. Working in financial services requires a meticulous approach to design, with a high bar for security and accuracy. The company's established nature suggests that while innovation is encouraged, it will be within a framework of established processes and compliance. The emphasis on culture and growth is a positive sign for career development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-level UX Designer (0-2 years experience). It represents an opportunity to gain foundational experience in user-centered design within a specialized industry, laying the groundwork for future specialization in UX/UI, product design, or design operations.

Reporting Structure: The UX Designer will work closely with senior designers and collaborate with Developers and Business Analysts. This implies reporting to a UX Lead or Design Manager, with direct mentorship from senior designers.

Operations Impact: As a UX Designer, the role's impact is primarily on the usability and effectiveness of digital products used by Computershare clients. Positive UX contributes directly to client satisfaction, retention, and potentially, the adoption of new financial products or services, thereby influencing revenue and operational efficiency. Well-designed interfaces can reduce support requests and streamline client interactions.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in UX research, wireframing, prototyping, and usability testing, and gain experience with Design Systems.

• Specialization: Potential to specialize in areas like interaction design, visual design, UX research, or product design within the financial technology space.

• Leadership Potential: With experience, progression to Senior UX Designer, UX Lead, or roles within Product Management or Design Operations is possible.

• Industry Exposure: Gaining valuable experience in the complex and regulated financial services industry, which is highly sought after.

📝 Enhancement Note: The growth path for a UX Designer is typically through mastering design craft, understanding user psychology, and effectively communicating design strategy. For an entry-level role, the primary growth will come from hands-on experience, mentorship, and actively seeking feedback. The "Operations Impact" section highlights how design contributes to business outcomes, a key aspect for operations professionals.

🌐 Work Environment

Office Type: The role is hybrid, with a minimum of three days per week in the Edinburgh office. This suggests a collaborative office environment designed to foster teamwork and interaction, balanced with remote work flexibility.

Office Location(s): Edinburgh, Scotland, EH2 1HJ (4 North St Andrew St). This central Edinburgh location is likely accessible via public transport.

Workspace Context:

• The office environment is expected to be collaborative, with opportunities to work closely with senior designers, developers, and business analysts.

• Access to design tools like Figma and Miro will be standard.

• The company culture encourages new ideas and empowers individuals to create change.

Work Schedule: Standard full-time working hours (estimated 40 hours per week), with a hybrid arrangement allowing for a mix of office-based and remote work. This structure supports the need for focused individual work (e.g., wireframing, research analysis) and collaborative sessions.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, balancing the benefits of in-person collaboration and team cohesion with the flexibility of remote work. For a UX Designer, this means opportunities for spontaneous design discussions and brainstorming sessions in the office, alongside focused, uninterrupted work time at home.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio by HR or a hiring manager.

• Skills Assessment/Technical Interview: This may involve a design exercise or a deep dive into portfolio projects, assessing understanding of UX principles, research methodologies, and tool proficiency.

• Team/Stakeholder Interviews: Meetings with senior designers, developers, and business analysts to assess collaboration skills, cultural fit, and ability to articulate design rationale.

• Final Interview: Potentially with a senior leader to discuss career aspirations and overall fit.

Portfolio Review Tips:

• Highlight Process: Clearly articulate the problem, your role, the process followed, your contributions, and the outcomes for each project.

• Showcase Tools: Demonstrate proficiency with Figma and Miro; mention any other relevant tools used.

• User-Centricity: Emphasize how user needs and feedback drove your design decisions.

• Business Acumen: Briefly explain how your designs align with business objectives, especially if working on financial products.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant projects.

Challenge Preparation:

• Be ready for a design challenge that might involve a small case study, a problem-solving exercise, or a critique of an existing interface.

• Focus on demonstrating your thought process, problem-solving approach, and ability to apply UX principles under pressure.

• Practice articulating your design decisions clearly and concisely.

📝 Enhancement Note: The portfolio is the most critical piece for a UX Designer candidate. The interview process will likely revolve around the projects presented, so candidates should be prepared to defend their design choices and explain their process in detail. Understanding the company's industry (financial services) and its focus on user-centered design for complex products will be key to tailoring responses.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Candidates are expected to be proficient.

• Miro: Crucial for collaborative brainstorming, user journey mapping, wireframing, and workshop facilitation.

• Zeroheight: Preferred for Design System documentation, indicating a need for candidates to understand how to contribute to or utilize design systems.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to the UX Designer role itself, but understanding how user interactions within digital products can feed into CRM systems or trigger automated workflows is a plus.

📝 Enhancement Note: Proficiency in Figma and Miro is non-negotiable for this role. The mention of Zeroheight suggests that the company values structured design systems, which are becoming increasingly important for scalable product development and design operations. Candidates should be prepared to discuss their experience with these tools and their understanding of design system principles.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, driving all design decisions to meet user needs and business objectives.

• Collaboration: Strong emphasis on working effectively with cross-functional teams (Developers, Business Analysts) and senior designers.

• Innovation & Change: Encouragement of new ideas and empowering individuals to create change within the Technology Services team.

• Inclusivity & Fairness: Commitment to creating an environment where everyone feels valued and has equal opportunities.

• Continuous Learning: A willingness to learn and contribute to the team is highly valued, reflecting the dynamic nature of the tech and financial services industries.

Collaboration Style:

• Cross-functional Integration: Designers work closely with Developers and Business Analysts to ensure designs are technically feasible and meet business requirements.

• Mentorship-Driven: Close collaboration with senior designers for guidance, feedback, and skill development.

• Workshop-Based: Participation in workshops and design critiques to foster idea exchange and collective problem-solving.

📝 Enhancement Note: The company's values, particularly user-centricity and collaboration, are directly aligned with the core tenets of UX design. The emphasis on innovation within a structured environment is important for understanding how design fits into the broader operations of a large financial institution.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive interfaces for complex financial products requires a deep understanding of user needs and potentially intricate workflows.

• Balancing User Needs and Business Goals: Effectively integrating user experience with business objectives, compliance, and technical constraints.

• Working within a Large Organization: Navigating established processes and collaborating across multiple departments in a global company.

• Entry-Level Learning Curve: Gaining experience and mastering new tools and methodologies within a professional setting.

Learning & Development Opportunities:

• Mentorship: Direct guidance from senior designers within the team.

• Hands-on Experience: Opportunity to work on real-world projects with significant client impact.

• Tool Proficiency: Gaining advanced skills in Figma, Miro, and potentially Design System tools.

• Industry Knowledge: Developing expertise in UX for the financial services sector.

• Career Progression: Potential to move into more senior design roles or specialized areas within Computershare.

📝 Enhancement Note: The challenges presented are typical for an entry-level UX Designer, particularly in a specialized industry. The growth opportunities are significant, offering a solid foundation for a career in UX/UI design and product development.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you had to balance user needs with business requirements." Prepare a concise example from your portfolio or academic projects, highlighting your decision-making process and the outcome.

• "How do you approach user research and usability testing?" Discuss your understanding of different research methods and how you use findings to inform design.

• "Describe your experience with Figma and Miro." Be ready to provide specific examples of how you've used these tools for wireframing, prototyping, and collaboration.

Company & Culture Questions:

• "Why Computershare, and why this role?" Research Computershare's mission, values, and recent news. Connect your career aspirations and skills to the company and the specific UX Designer role.

• "How do you handle feedback on your designs?" Emphasize your openness to constructive criticism and your iterative approach to design.

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, likely by project. For each project, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome.

• Visuals: Use high-quality mockups, wireframes, and user flows.

• Conciseness: Be prepared to present your key projects within a set timeframe (e.g., 15-20 minutes).

• Engagement: Be interactive; explain your rationale, answer questions thoughtfully, and demonstrate enthusiasm for your work.

📝 Enhancement Note: Candidates should prepare to articulate their design process and decision-making rationale for each portfolio piece. Understanding how UX design contributes to business objectives in the financial services sector will be crucial for demonstrating strategic thinking beyond just aesthetics.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Oracle Cloud link.

• Curate your portfolio: Select 2-3 of your strongest UX/UI design projects that best showcase your skills in wireframing, prototyping, user research, and collaboration using Figma and Miro. Ensure each project clearly articulates the problem, your role, your process, and the outcome.

• Tailor your resume: Highlight relevant skills such as UX/UI design principles, user research techniques, wireframing, prototyping, usability testing, Figma, Miro, and stakeholder engagement. Quantify achievements where possible.

• Prepare your presentation: Practice walking through your portfolio projects concisely and engagingly, being ready to explain your design decisions and process in detail.

• Research Computershare: Understand their business, their position in the financial services industry, and their commitment to user-centered design. This will help you tailor your responses during interviews and demonstrate your interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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