UX Architect (1178)

📍 Job Overview

Job Title: UX Architect (1178)
Company: NB VENTURES INC Location: Clark, New Jersey, United States Job Type: FULL_TIME
Category: User Experience / Product Design Operations Date Posted: 2025-12-18 Experience Level: 5-10 Years
Remote Status: On-site

🚀 Role Summary

• Drive the definition and creation of user experiences and information architecture across global products, platforms, services, and digital experiences.
• Translate complex business requirements into intuitive and innovative product designs and user flows, ensuring a customer-centered approach.
• Lead and collaborate with cross-functional Agile teams, including Product Design, Engineering, and Business stakeholders, to deliver high-impact solutions.
• Champion user experience best practices and thought leadership within the organization and the broader industry.
• Foster a culture of continuous improvement and innovation by mentoring design teams and actively engaging in user research and concept testing.

📝 Enhancement Note: While the title is UX Architect, the responsibilities and required experience strongly indicate a senior-level role focused on strategic information architecture and user experience design leadership within a product development lifecycle. The emphasis on cross-functional collaboration and influencing stakeholders suggests a role that bridges design, business, and technology. The company name discrepancy (NB VENTURES INC vs. GEP WORLDWIDE in description) needs clarification, but the role's core functions are clear.

📈 Primary Responsibilities

• Define, design, and maintain the user experience (UX) and information architecture (IA) for a diverse portfolio of global products, platforms, and services.
• Develop comprehensive UX/IA documentation, including user flows, use cases, wireframes, and functional requirements, to guide Product Design and Development teams.
• Translate business requirements, customer needs, and market insights into innovative, user-centered solutions that align with strategic objectives.
• Collaborate closely with Product, Business, Marketing, Brand, and Engineering teams to ensure cohesive and meaningful product experiences across all touchpoints.
• Identify and consolidate similar use cases, user flows, and design patterns across different product teams to promote consistency and efficiency.
• Lead and influence cross-functional Agile teams, communicating complex ideas and driving towards attainable, impactful solutions that advance business goals.
• Engage in immersive user research, concept testing, usability testing, and data analysis to inform design decisions and validate solutions.
• Build and nurture strong relationships with stakeholders across Business, Product, Technology, and Marketing to align on vision and drive adoption.
• Demonstrate the highest standards of execution through clear direction and effective communication to teams, stakeholders, and clients.
• Inspire and mentor junior designers and other creative professionals within the organization, fostering a culture of design excellence.
• Contribute to user experience thought leadership, both internally within the company and externally within the industry.

📝 Enhancement Note: The responsibilities highlight a senior architect role, emphasizing strategic definition, cross-functional leadership, and influencing product direction. The mention of "global products, platforms, services, and experiences" suggests a need for scalability and a broad understanding of different user contexts.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Product Design, Engineering, or a related field.
• Equivalent practical experience in Interaction Design, Design Thinking, and Agile development methodologies will also be considered.

Experience:

• A minimum of 5+ years of progressive experience as an Information Architect, Interaction Designer, or Experience Design Lead within large-scale consumer-facing organizations, agencies, or multi-platform product companies.
• At least 3 years of experience working with high-performing Product Design teams focused on connected product experiences.

Required Skills:

• User Experience (UX) Design: Proven ability to create intuitive, engaging, and effective user experiences for complex digital products.
• Information Architecture (IA): Expertise in structuring and organizing content, navigation, and functionality for optimal user flow and discoverability.
• Interaction Design: Skill in defining how users interact with product interfaces, including motion, feedback, and behavior.
• Product Design Leadership: Experience in guiding design direction and influencing product strategy.
• Agile Development Methodologies: Familiarity with Agile frameworks (Scrum, Kanban) and ability to work effectively within iterative development cycles.
• Design Thinking: Deep understanding and practical application of Design Thinking principles to solve user problems.
• User Research: Hands-on experience with various user research techniques, including user testing, persona development, task analysis, and interviews.
• Usability Testing: Proficiency in planning, conducting, and analyzing usability tests to identify and address design flaws.
• Cross-Functional Collaboration: Demonstrated ability to work effectively with diverse teams (Product, Engineering, Marketing, Business) and influence stakeholders.
• Customer-Centered Design: A strong focus on understanding and addressing user needs, tasks, and goals.

Preferred Skills:

• Prototyping: Proficiency with prototyping tools (e.g., Figma, Sketch, Adobe XD) to create interactive mockups and validate concepts.
• Visual Design: Understanding of visual design principles and their application in creating aesthetically pleasing and functional interfaces.
• Team Leadership & Mentorship: Experience leading design initiatives and mentoring junior team members.
• Analytical Skills: Ability to interpret user data, analytics, and research findings to drive design decisions.
• Communication Skills: Excellent oral and written communication abilities, with a talent for presenting complex ideas clearly to diverse audiences.
• Connected Product Environments: Experience designing for multi-platform ecosystems, including mobile, web, and IoT devices.

📝 Enhancement Note: The required experience level (5+ years) and the emphasis on leadership, strategic thinking, and cross-functional influence suggest this is a senior-level position. The mention of "large-scale consumer facing organization" and "multi-platform product company" implies a need for experience with complex systems and large user bases.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase detailed case studies of past UX/IA projects, demonstrating your problem-solving process from discovery to delivery.
• Process Documentation: Illustrate your approach to defining user flows, information architecture, and interaction models, including wireframes, sitemaps, and user journey maps.
• System Implementation Impact: Highlight how your UX/IA contributions have influenced the implementation and success of complex, multi-platform products.
• ROI Demonstration: Where possible, quantify the impact of your design work, demonstrating improvements in user satisfaction, task completion rates, conversion, or efficiency.

Process Documentation:

• Workflow Design & Optimization: Provide examples of how you have mapped, analyzed, and optimized user workflows to enhance usability and efficiency.
• System Design & Integration: Showcase your ability to design information architectures that support scalable systems and integrate seamlessly across different platforms.
• Performance Measurement: Include examples of how you have used analytics and user feedback to measure the performance of your designs and iterate for continuous improvement.

📝 Enhancement Note: A strong portfolio is explicitly required, and it's crucial for demonstrating practical application of UX/IA principles in complex environments. The emphasis on "multi-platform interfaces" and "connected product environments" means the portfolio should ideally showcase experience across various devices and ecosystems.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Architect with 5-10 years of experience in the New Jersey area, the estimated annual salary range is $110,000 - $150,000 USD. This estimate considers the role's seniority, the demand for specialized UX/IA skills, and the cost of living in the New Jersey region.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans.
• Retirement Savings Plan: 401(k) or similar plan with potential company match.
• Paid Time Off: Generous vacation, sick leave, and holidays.
• Professional Development: Opportunities for training, conferences, and certifications to advance UX/IA skills.
• Performance Bonuses: Potential for bonuses based on individual and company performance.
• Life and Disability Insurance: Standard coverage to provide financial security.

Working Hours:

• Standard Full-Time: Approximately 40 hours per week.
• Flexibility: While the role is on-site, there may be some flexibility in daily start/end times, subject to team and project needs. The emphasis on Agile development suggests a collaborative work rhythm.

📝 Enhancement Note: The salary range is an estimation for a UX Architect in New Jersey, a region with a high cost of living and a strong tech/design job market. The actual compensation will depend on the candidate's specific experience, qualifications, and the company's compensation structure. The listed benefits are typical for full-time roles in established companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company's description mentions "GEP helps global enterprises operate more efficiently and effectively, gain competitive advantage, boost profitability, and maximize business and shareholder value." This points towards a Technology, Consulting, or Business Services industry, likely focusing on enterprise software, supply chain management, or procurement solutions. GEP Worldwide is known for its digital transformation services.

Company Size: The raw data does not specify company size, but GEP Worldwide is a large global company with thousands of employees. This implies a structured environment with established processes, but also opportunities for impact and visibility.

Founded: GEP was founded in 1999. This indicates a company with a significant history and established market presence, having navigated various economic cycles and technological shifts.

Team Structure:

• Cross-Functional Product Teams: The UX Architect will be part of a dedicated, cross-functional Agile team, working closely with Product Managers, Engineers, Researchers, Business Analysts, and Marketing professionals.
• Reporting Hierarchy: Likely reports into a Design Lead, Head of Product, or a senior UX Manager, with direct influence on product strategy and execution.
• Collaboration: Emphasis on a collaborative environment where ideas are shared freely, and teams work together to achieve common goals. The company values "fresh thinking" and "innovative products."

Methodology:

• User-Centered Design: A core tenet, with a focus on understanding customer needs, tasks, and goals.
• Agile Development: Work is structured within Agile frameworks, emphasizing iterative development, flexibility, and rapid feedback loops.
• Data-Driven Decision Making: Decisions are informed by user research, usability testing, and analytics.
• Design Thinking: Applied to approach complex problems from a human-centered perspective.

Company Website: https://www.gep.com/ (assuming GEP WORLDWIDE is the operative company based on description)

📝 Enhancement Note: The company culture is described as a "meritocracy where good ideas and great people get noticed, results matter, and ability and hard work drive achievements." This suggests a performance-oriented environment that rewards talent and contribution. The note about "individuality is prized" indicates a balance between structured processes and personal expression.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Architect, indicating a significant level of expertise and responsibility. It sits above mid-level UX designers and interaction designers, focusing on strategic direction, complex problem-solving, and influencing product roadmaps. The role requires a deep understanding of UX principles coupled with the ability to manage multiple work streams and deliver for large-scale products.

Reporting Structure: The UX Architect will likely report to a Director or VP of Product Design/UX, or potentially a Chief Product Officer in smaller structures. They will collaborate extensively with Product Management, Engineering Leads, and Business stakeholders, often acting as a key design voice in strategic discussions. The role involves influencing across various partner groups without direct line management authority in many cases, but with strong leadership expectations.

Operations Impact: The UX Architect's impact is critical to the success of GEP's enterprise solutions. By ensuring intuitive, efficient, and effective user experiences for their platforms and services, this role directly contributes to:

• Customer Adoption & Retention: Users are more likely to adopt and continue using products that are easy to understand and use.
• Operational Efficiency: Streamlined user interfaces reduce training time and errors for enterprise users.
• Competitive Advantage: Superior user experience can differentiate GEP's offerings in a crowded market.
• Revenue Generation: Enhanced product usability can lead to increased sales and customer satisfaction, directly impacting business value.
• Brand Perception: A well-designed user experience reinforces GEP's image as an innovative and customer-focused company.

Growth Opportunities:

• Leadership Progression: Potential to move into a Lead UX Architect role, Head of UX/Design, or a Principal Designer position, overseeing larger teams or more complex product portfolios.
• Specialization: Deepen expertise in specific areas such as enterprise UX, AI-driven interfaces, or complex data visualization.
• Cross-Functional Mobility: Opportunities to move into Product Management, Product Strategy, or even business-facing roles due to a strong understanding of user needs and business goals.
• Mentorship & Thought Leadership: Develop into a recognized expert, speaking at conferences, publishing articles, and mentoring future designers within GEP.

📝 Enhancement Note: The role's seniority and strategic nature suggest significant growth potential, particularly for individuals who can demonstrate leadership, strategic thinking, and a strong ability to influence product direction. The emphasis on "global products, platforms, services, and experiences" also points to opportunities for broad impact and exposure to diverse business challenges.

🌐 Work Environment

Office Type: Given the "On-site" remote status and the nature of GEP Worldwide as a large enterprise, this role is likely based in a professional corporate office environment. This typically includes dedicated office spaces, collaborative work areas, meeting rooms, and amenities designed to support productivity and teamwork.

Office Location(s): The primary location is Clark, New Jersey, USA. GEP has offices globally, but this specific role is tied to the New Jersey location. This area offers access to a significant talent pool and is part of the broader New York metropolitan area's business ecosystem.

Workspace Context:

• Collaborative Spaces: Expect a mix of individual workstations and shared spaces designed for brainstorming, design reviews, and team meetings.
• Tools & Technology: Access to industry-standard design software, hardware, and collaboration tools necessary for UX/IA work.
• Team Interaction: Frequent interaction with immediate team members (Product, Engineering, Design) and broader cross-functional groups. The "fast-paced, multi-disciplinary user centered product environment" suggests a dynamic and interactive setting.
• Professional Atmosphere: A generally professional and business-oriented atmosphere, aligning with GEP's focus on enterprise solutions and client delivery.

Work Schedule:

• Standard Business Hours: The role is full-time, typically aligning with standard business hours in the New Jersey region (e.g., 9 AM - 5 PM EST).
• Agile Rhythms: While core hours are expected, the Agile methodology implies a need for flexibility to attend stand-ups, sprint reviews, and other team ceremonies, which may occasionally fall outside strict 9-to-5 boundaries.

📝 Enhancement Note: The emphasis on "on-site" suggests that in-person collaboration and team cohesion are highly valued for this role. Candidates should be prepared for a structured office environment where direct interaction with colleagues is a key aspect of the work.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review your resume and potentially conduct a brief phone screen to assess basic qualifications and cultural fit.
2. Portfolio Review & Presentation: You will be asked to present your online portfolio, highlighting 2-3 key projects that demonstrate your UX/IA expertise, problem-solving skills, and impact. Be prepared to walk through your process, design decisions, and outcomes.
3. Technical/Design Interview: A more in-depth interview with senior UX/Design team members. This may include:
   • Discussion of your portfolio projects in detail.
   • Hypothetical design challenges or problem-solving scenarios related to enterprise UX.
   • Questions about your approach to IA, user research, and interaction design.
   • Assessment of your understanding of Design Thinking and Agile methodologies.
4. Cross-Functional Interviews: Interviews with Product Managers, Engineering Leads, or Business stakeholders to assess your ability to collaborate, communicate, and influence across different disciplines.
5. Final Interview: Potentially with a senior leader (e.g., VP of Product, Head of Design) to discuss strategic alignment, leadership potential, and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with complex, multi-platform products and enterprise-level challenges.
• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges faced, your design solutions, and the measurable outcomes.
• Show, Don't Just Tell: Use visuals, diagrams, user flows, wireframes, and prototypes to illustrate your work effectively.
• Highlight IA & UX: Ensure your portfolio explicitly demonstrates your skills in Information Architecture (sitemaps, navigation models) and User Experience design (user flows, interaction models).
• Quantify Impact: Whenever possible, include metrics that demonstrate the positive impact of your design solutions (e.g., increased task completion, reduced error rates, improved user satisfaction).
• Tailor to the Role: Emphasize experience relevant to enterprise software, global products, and cross-functional collaboration.

Challenge Preparation:

• Understand Enterprise UX: Research common challenges and user needs in enterprise software environments.
• IA Fundamentals: Be ready to discuss how you would approach structuring information for a complex platform.
• Problem Decomposition: Practice breaking down ambiguous problems into actionable design steps.
• Stakeholder Management: Prepare to discuss how you would handle conflicting requirements or gain buy-in from diverse stakeholders.
• Agile & Design: Be ready to explain how you integrate design processes within an Agile framework.

📝 Enhancement Note: The emphasis on a portfolio review and presentation is a critical component. Candidates should prepare to articulate their design process and demonstrate tangible results, as this is a key differentiator for senior design roles. The cross-functional interview stage highlights the importance of collaboration and communication skills.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (proficiency in at least one primary tool is expected).
• Information Architecture: Miro, Lucidchart, Visio, Smaply, or similar tools for creating sitemaps, user flows, and journey maps.
• Wireframing: Balsamiq, Sketch, Figma, Adobe XD.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (understanding how to interpret user behavior data).
• Product Analytics: Mixpanel, Amplitude, Heap (for tracking user interactions within the product).
• Data Visualization: Tableau, Power BI (for presenting user data and insights).

CRM & Automation:

• While not a direct tool for UX Architects, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms influence user experience and data collection can be beneficial.

Collaboration & Project Management:

• Jira, Confluence (essential for Agile team workflows and documentation).
• Slack, Microsoft Teams (for team communication).
• Trello, Asana (for project tracking).

📝 Enhancement Note: Practical proficiency with industry-standard UX/IA design and prototyping tools is essential. Familiarity with tools used for user research, analytics interpretation, and Agile project management will also be highly advantageous for effective collaboration within the product development lifecycle.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving the needs of users, ensuring products are designed with the customer at the forefront.
• Innovation & Creativity: Encouraging "fresh thinking" and the development of "innovative products" to drive competitive advantage.
• Collaboration & Teamwork: Valuing strong partnerships across departments and fostering an environment where diverse perspectives contribute to better outcomes.
• Results-Oriented: A focus on delivering tangible results and driving business value through effective design solutions.
• Continuous Improvement: A "learning organization" that actively seeks ways to grow, improve processes, and enhance product offerings.
• Meritocracy: Recognizing and rewarding talent, ability, and hard work.

Collaboration Style:

• Cross-Functional Integration: The UX Architect is expected to be a bridge between design, product, engineering, and business teams, fostering open communication and shared understanding.
• Design Reviews & Feedback: Regular participation in design critiques and feedback sessions to ensure quality and alignment.
• Knowledge Sharing: Encouraging the sharing of best practices, insights, and learnings across design and product teams.
• Partnership Approach: Working collaboratively with stakeholders to co-create solutions and build consensus.

📝 Enhancement Note: The company culture appears to be a blend of structured enterprise operations and a dynamic, innovative environment. The emphasis on meritocracy and rewarding hard work suggests a performance-driven culture, while the "learning organization" aspect points to opportunities for professional growth and development.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Solutions: Designing intuitive experiences for complex, feature-rich enterprise platforms that cater to diverse user roles and workflows.
• Global Scalability: Ensuring designs are effective and culturally appropriate for a global user base across multiple platforms.
• Ambiguity & Rapid Change: Navigating ambiguous requirements and adapting to fast-paced development cycles and evolving business needs.
• Stakeholder Alignment: Effectively managing expectations and influencing a wide range of stakeholders with potentially competing priorities.
• Balancing Innovation with Usability: Creating innovative solutions while ensuring they remain practical, usable, and aligned with business objectives.

Learning & Development Opportunities:

• Advanced UX/IA Techniques: Deepen expertise in areas like enterprise UX, AI-driven interfaces, service design, or advanced prototyping.
• Industry Conferences & Certifications: Opportunities to attend leading UX and design conferences and pursue relevant certifications.
• Mentorship Programs: Access to senior leaders for guidance and career development.
• Cross-Disciplinary Learning: Opportunities to learn from Product Management, Engineering, and Business teams to gain a broader understanding of the product lifecycle and business strategy.
• Leadership Development: Training and opportunities to hone leadership, communication, and influencing skills for career advancement.

📝 Enhancement Note: The challenges faced in this role are typical for senior positions in large, complex organizations, requiring strong problem-solving skills, adaptability, and excellent stakeholder management. The growth opportunities are substantial, particularly for those who can demonstrate leadership and strategic impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define the information architecture for a complex, multi-platform product. What was your process, and what were the key challenges?" (Focus on IA strategy, process, and problem-solving.)
• "How do you approach translating ambiguous business requirements into clear user experience designs, especially for enterprise solutions?" (Focus on handling ambiguity, user-centered design, and translating business needs.)
• "Walk us through a project where you had to influence stakeholders from different departments (e.g., Engineering, Marketing, Sales) to adopt your design recommendations. What was your strategy?" (Focus on communication, collaboration, and influence.)

Company & Culture Questions:

• "Based on what you know about GEP, what do you see as the biggest UX challenges or opportunities for our enterprise products?" (Demonstrate research and strategic thinking.)
• "How do you ensure your design process aligns with Agile development methodologies?" (Assess understanding of Agile and design integration.)
• "Describe your ideal team environment and how you contribute to a positive and productive design culture." (Assess cultural fit and collaboration style.)

Portfolio Presentation Strategy:

• Structure is Key: For each project, clearly state the problem, your specific role and contributions, your design process (research, ideation, prototyping, testing), key design decisions, and the ultimate outcome/impact.
• Highlight IA & UX: Explicitly discuss your information architecture decisions (e.g., navigation structure, content hierarchy) and user experience flows.
• Quantify Results: Use metrics to demonstrate the success of your designs (e.g., "Reduced task completion time by 20%," "Increased user satisfaction scores by 15%").
• Showcase Collaboration: Mention how you worked with engineers, product managers, and other stakeholders.
• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices and problem-solving approaches.

📝 Enhancement Note: Candidates should prepare to articulate their design process, demonstrate strategic thinking, and quantify their impact. The interview will likely assess not only design skills but also the ability to collaborate effectively and influence across a complex organization.

📌 Application Steps

To apply for this UX Architect position:

• Submit your application through the provided link on Paycom.
• Portfolio Customization: Ensure your online portfolio is up-to-date and prominently features 2-3 projects that best demonstrate your experience with complex, multi-platform products and enterprise-level UX/IA. Highlight your process, problem-solving, and measurable outcomes.
• Resume Optimization: Tailor your resume to highlight keywords related to User Experience, Information Architecture, Interaction Design, Product Design, Agile, Design Thinking, and cross-functional collaboration. Quantify your achievements with specific metrics where possible.
• Interview Preparation: Practice articulating your design process, preparing case study examples for your portfolio presentation, and researching GEP Worldwide's products and services to understand their user experience landscape.
• Company Research: Familiarize yourself with GEP's mission, values, and the types of enterprise solutions they offer to better tailor your responses and demonstrate your understanding of their business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.