User Researcher (m/f/d) | Legal AI Tech Scale-up | Full Remote (Germany)

📍 Job Overview

Job Title: User Researcher (m/f/d)

Company: Noxtua

Location: Germany (Full Remote)

Job Type: Full-time, Part-time

Category: User Research / Product Operations

Date Posted: April 28, 2026

Experience Level: 0-2 years

Remote Status: Full Remote

🚀 Role Summary

• Drive user-centric product development by conducting in-depth qualitative and quantitative user research studies.

• Translate complex user behaviors and data into actionable insights that inform product strategy and design decisions.

• Collaborate closely with cross-functional product teams, including designers, engineers, product managers, and legal experts, to ensure a unified user experience.

• Contribute to the strategic direction of Noxtua's Legal AI technology by deeply understanding and articulating user needs and pain points.

• Utilize a range of research methodologies and tools to uncover user insights and support data-driven decision-making.

📝 Enhancement Note: This role sits within the Product Operations function, specifically focused on the user research arm. The emphasis on B2B SaaS and regulated industries, coupled with the need to influence strategic direction, positions this as a critical contributor to product-market fit and user adoption within the LegalTech space. The full remote nature within Germany requires strong self-management and communication skills.

📈 Primary Responsibilities

• Design, plan, and conduct comprehensive qualitative research studies, including in-depth interviews, contextual observations, and diary studies, to deeply understand user needs and workflows.

• Execute quantitative research initiatives such as surveys and analytical studies to gather broader user sentiment and behavioral data.

• Analyze user behavior and feedback using advanced analytical methods (e.g., parametric/non-parametric testing, semantic analysis) and relevant tools to derive actionable product recommendations.

• Foster a collaborative research environment by partnering with fellow researchers, product designers, engineers, product managers, and legal experts to validate ideas and enhance user experience (UX).

• Develop and maintain key research artifacts, including personas, journey maps, a research insights database, and comprehensive reports, to disseminate findings effectively.

• Present research insights clearly and compellingly to stakeholders, acting as a strong advocate for the user throughout the product development lifecycle.

• Contribute to the ongoing improvement of research frameworks and methodologies to enhance efficiency and impact.

• Articulate user needs and pain points to help define and refine the strategic direction of Noxtua's Legal AI product.

📝 Enhancement Note: The responsibilities highlight a blend of foundational user research execution and strategic contribution. The emphasis on "analyzing user behavior using analysis methods such as parametric/non-parametric testing or semantic analysis" suggests a need for a researcher who can go beyond surface-level feedback and perform more rigorous data analysis, a key differentiator for operations roles focused on data integrity and impact.

🎓 Skills & Qualifications

Education: Degree in Human-Computer Interaction (HCI), Psychology, Human Factors, or a closely related field.

Experience: A minimum of 1 year of professional user research experience, with a preference for candidates with experience in B2B SaaS or regulated industries such as FinTech or LegalTech.

Required Skills:

• Proven expertise in conducting mixed-methods user research, encompassing interviews, usability tests, surveys, and analytics.

• Strong ability to synthesize research data into clear, actionable user insights.

• Proficiency with collaborative design and research tools such as Figma and FigJam.

• Experience working within fast-paced, iterative product development environments.

• Excellent communication and stakeholder management skills, with the ability to effectively guide teams through the research process.

• Fluent command of both German and English languages; proficiency in additional languages is considered a significant advantage.

Preferred Skills:

• Experience in remote research methodologies and best practices.

• A portfolio showcasing previous user research projects and demonstrated impact.

• Familiarity with advanced statistical analysis techniques relevant to user behavior.

• Understanding of AI technologies, particularly within the legal domain.

📝 Enhancement Note: The requirement for "valid residence/working permit for Germany" is crucial and directly impacts the candidate pool. The preference for B2B SaaS and regulated industries, along with the mixed-methods skill set, indicates a need for a researcher who can navigate complex user contexts and deliver robust insights applicable to enterprise-level solutions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrable evidence of end-to-end user research project lifecycle management, from initial stakeholder alignment to insight delivery.

• Case studies showcasing the application of mixed-methods research to solve specific product challenges and drive measurable improvements in user experience or business metrics.

• Examples of how research findings have directly influenced product design iterations, feature development, or strategic product decisions.

Process Documentation:

• Showcase experience in defining research needs collaboratively with stakeholders, aligning on objectives and scope.

• Provide examples of structured research plans, detailing methodologies, participant recruitment strategies, and timelines.

• Illustrate how research insights were analyzed, synthesized, and translated into actionable recommendations and artifacts like personas or journey maps.

• Evidence of presenting research findings to diverse audiences, including executive leadership, and advocating for user needs effectively.

📝 Enhancement Note: For a User Researcher role, the portfolio is paramount. It serves as a tangible demonstration of process, methodology, and impact. Emphasis should be placed on showcasing the why and how behind research, not just the what. The ability to articulate the impact of research on product strategy and business outcomes is a key differentiator for operations-focused roles.

💵 Compensation & Benefits

Salary Range: Based on experience, location (Germany), and the 0-2 year experience level, a competitive salary range for a User Researcher in Germany typically falls between €45,000 and €60,000 annually. This range may be adjusted based on specific qualifications and the candidate's demonstrated impact.

Benefits:

• Flexible working hours: Accommodating diverse working styles and life commitments.

• Generous Paid Time Off: 26 vacation days, plus December 24th & 31st off, with an additional day accrued per year of employment, up to 30 days.

• 100% Remote Work: Full flexibility to work from anywhere within Germany, promoting work-life balance and accessibility.

• Home Office Setup Budget: A €1,000 budget provided with the first salary to ensure a productive and ergonomic remote workspace.

• High-Quality Laptop: Choice between a Lenovo or Mac laptop to facilitate work.

• Urban Sports Club Membership: Access to a wide range of sports and wellness facilities.

• Employee Discounts: Various discounts on products and services.

• Unlimited Contract: Offering long-term job security and commitment.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with flexibility offered through the company's flexible working hours policy. This allows for adaptation to research project needs and personal schedules while ensuring consistent contribution.

📝 Enhancement Note: The salary estimate is based on current market data for junior to mid-level User Researchers in Germany, considering the tech industry and the specific benefits offered. The remote-first policy within Germany is a significant draw, and the generous home office budget and PTO are competitive. The mention of "PART_TIME" employment type suggests potential for flexible arrangements for the right candidate.

🎯 Team & Company Context

🏢 Company Culture

Industry: LegalTech / Artificial Intelligence (AI) Software. Noxtua operates at the intersection of cutting-edge AI technology and the traditionally complex legal sector, aiming to streamline legal processes and enhance efficiency for legal professionals.

Company Size: While not explicitly stated, the description implies a scale-up environment. Being part of a "small research team within the cross-functional product team" suggests a company that is growing rapidly but still maintains a relatively intimate team structure. This often means opportunities for significant individual impact and direct collaboration with leadership.

Founded: The company's founding date is not provided, but the description as a "Legal AI Tech Scale-up" indicates a company that has moved beyond its initial startup phase and is focused on growth and market expansion.

Team Structure:

• The User Researcher will join a small, dedicated research team embedded within a cross-functional product team.

• Each development team comprises approximately 6-7 developers, a product manager, and a designer, all of whom the User Researcher will support.

• The hiring manager, Lea, is a Senior User Researcher who leads research processes and strategy, offering mentorship and guidance within a collaborative framework.

Methodology:

• Data-Driven Product Development: The company emphasizes understanding user needs through research to inform product decisions.

• Agile and Iterative Processes: Teams work in an agile manner, with continuous feedback loops and iterative improvements based on user insights and stakeholder input.

• User-Centric Design: A core tenet is ensuring that the Legal AI product effectively solves real challenges faced by legal professionals, driven by deep user understanding.

• Cross-Functional Collaboration: Strong emphasis on seamless collaboration between research, design, product management, and engineering to deliver cohesive and effective solutions.

Company Website: noxtua.com

📝 Enhancement Note: The "Scale-up" nature of Noxtua suggests a dynamic environment where processes are still evolving. This is an excellent opportunity for a User Researcher to influence how research is conducted and integrated, contributing to the maturation of the product operations function. The specific mention of Lea as Hiring Manager provides a personal touch and insight into leadership style.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-to-mid-level User Researcher (0-2 years experience). It's an excellent stepping stone for individuals looking to build a strong foundation in user research within a specialized domain (LegalTech AI). The role offers exposure to strategic product decision-making and cross-functional collaboration, setting a trajectory for growth into more senior research or product management roles.

Reporting Structure: The User Researcher reports to Lea, the Senior User Researcher. This provides a clear mentorship path and opportunities to learn advanced research techniques and strategic thinking from an experienced leader. Day-to-day work will involve close collaboration with multiple product teams, exposing the researcher to various project complexities and team dynamics.

Operations Impact: The User Researcher's work is directly tied to the success of Noxtua's Legal AI product. By providing deep user insights, they will:

• Influence the product roadmap and feature prioritization, ensuring development efforts align with genuine user needs.

• Enhance user adoption and satisfaction, reducing churn and increasing customer lifetime value.

• Contribute to the overall product-market fit by ensuring the AI solution effectively addresses critical pain points for legal professionals.

Growth Opportunities:

• Skill Specialization: Deepen expertise in qualitative and quantitative research methodologies, AI user research, and B2B SaaS user needs.

• Strategic Influence: Progress to roles where you lead research initiatives for larger product areas or contribute to broader product strategy.

• Mentorship: Benefit from direct guidance from a Senior User Researcher, fostering professional development and career advancement.

• Cross-Functional Exposure: Gain a comprehensive understanding of product development lifecycles, design thinking, and engineering constraints, opening doors to product management or UX strategy roles.

• Impactful Projects: Contribute to shaping a novel Legal AI product, offering a unique and valuable experience in a high-growth market.

📝 Enhancement Note: The growth path for a User Researcher in a scale-up like Noxtua often involves taking on more ownership and strategic responsibility. The ability to transition from executing research to defining research strategy and mentoring junior researchers is a common progression. The role's direct impact on a specialized AI product offers significant career differentiation.

🌐 Work Environment

Office Type: This role is designated as 100% remote within Germany. This signifies a commitment to a distributed workforce, prioritizing flexibility and employee autonomy over a physical office presence.

Office Location(s): While the company has a registered address in Berlin (Große Hamburger Str. 17, 10115 Berlin), the role is fully remote and restricted to employees residing within Germany. This allows candidates across Germany to apply, broadening the talent pool.

Workspace Context:

• Remote Collaboration: The work environment is heavily reliant on digital collaboration tools, emphasizing asynchronous and synchronous communication platforms.

• Dedicated Home Office: Employees are encouraged to create an effective workspace with a €1,000 home office setup budget, promoting productivity and well-being.

• Cross-Functional Interaction: Despite the remote setup, the structure encourages daily interaction with product designers, product managers, and engineers, fostering a cohesive team spirit.

• Access to Tools: Full access to necessary software and hardware, including a choice of laptop (Lenovo or Mac) and collaborative tools like Figma/FigJam.

Work Schedule: Flexible working hours are a key benefit, allowing employees to structure their workday around personal needs and team collaboration requirements. This flexibility is crucial for remote roles, enabling researchers to balance deep work sessions with synchronous meetings and team interactions effectively.

📝 Enhancement Note: The "Full Remote (Germany)" aspect is a critical detail. It means candidates must be legally able to work and reside in Germany. The focus on remote collaboration tools and home office setup underscores the company's investment in a successful distributed work model.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, CV, and portfolio to assess alignment with required skills and experience, particularly user research methodologies and industry background.

• Hiring Manager Interview: A conversation with Lea, the Senior User Researcher, to delve into your research approach, experience with mixed methods, stakeholder management skills, and understanding of the LegalTech domain. This is where your portfolio will likely be discussed in detail.

• Practical Exercise/Case Study: Candidates may be asked to complete a take-home exercise or present a case study from their portfolio. This will assess your ability to analyze a problem, propose a research plan, or interpret data and present findings.

• Cross-Functional Team Interview: An interview with members of a product team (e.g., a Product Manager or Designer) to evaluate your collaboration style, communication effectiveness, and ability to integrate research insights into product development workflows.

• Final Interview: Potentially with a more senior leader to discuss overall fit, career aspirations, and strategic thinking.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio around key projects. For each project, clearly articulate the problem, your role, the methodologies used, key findings, and the impact of your research on the product or business.

• Showcase Mixed Methods: Highlight projects where you successfully combined qualitative and quantitative approaches. Explain why you chose specific methods and how they complemented each other.

• Demonstrate Data Synthesis: Focus on how you translated raw data into actionable insights. Use clear visuals (charts, graphs) and concise narratives.

• Highlight Collaboration: Include examples of how you worked with designers, PMs, and engineers. Show how you communicated research findings and influenced decisions.

• Remote Research Experience: If you have remote research experience, make sure to highlight it, as this is a key aspect of the role.

• Tailor to LegalTech: If possible, reference projects that show an understanding of complex user needs or regulated environments, even if not directly in LegalTech.

Challenge Preparation:

• Research Design: Be prepared to outline a research plan for a given product problem, justifying your chosen methods and participant criteria.

• Data Interpretation: Practice analyzing hypothetical user data (e.g., survey results, interview transcripts, usability test findings) and articulating key takeaways.

• Insight Presentation: Prepare a concise and compelling presentation of research findings, focusing on clarity, actionable recommendations, and potential impact.

• Stakeholder Management Scenarios: Think about how you would handle pushback on research findings or advocate for user needs when faced with conflicting business priorities.

📝 Enhancement Note: The portfolio is critical for this role. It should not only showcase technical research skills but also the ability to translate findings into tangible business value, a hallmark of operations professionals. Preparing to discuss specific research methodologies and their application in a B2B SaaS or regulated context will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma/FigJam: Essential for collaborative design, prototyping, and ideation, facilitating seamless integration of research findings into the design process.

• User Research Platforms: Proficiency with various platforms for conducting remote interviews, usability tests, and surveys (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey, Typeform).

• Analytics Tools: Familiarity with tools for analyzing user behavior and quantitative data, such as Google Analytics, Mixpanel, or Amplitude, to complement qualitative findings.

• Data Analysis Software: Experience with statistical analysis tools (e.g., SPSS, R, Python libraries like Pandas/NumPy) for parametric/non-parametric testing and semantic analysis.

Analytics & Reporting:

• BI Tools: Experience with business intelligence tools for data visualization and reporting (e.g., Tableau, Power BI) to create dashboards and share insights with stakeholders.

• Database Tools: Basic understanding of querying databases (e.g., SQL) may be beneficial for accessing user data directly.

• Spreadsheet Software: Advanced proficiency in Excel or Google Sheets for data manipulation and basic analysis.

CRM & Automation:

• CRM Systems: While not a primary focus, understanding how user data is stored and managed within CRM systems (e.g., Salesforce, HubSpot) can provide context for user segmentation and journey mapping.

• Collaboration Suites: Proficient use of tools like Slack, Microsoft Teams, and Google Workspace for communication, project management, and document sharing.

📝 Enhancement Note: The emphasis on "parametric/non-parametric testing or semantic analysis" indicates a need for a researcher who can engage with more rigorous data analysis beyond basic qualitative synthesis. Familiarity with tools that support these advanced techniques will be highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and advocating for the user in all decision-making processes. Research is seen as the cornerstone of building products that truly serve user needs.

• Data-Driven Decision Making: Valuing evidence-based insights derived from research and analytics to guide product development and strategic direction. Gut feelings are secondary to validated user data.

• Collaboration and Transparency: Fostering an open environment where teams work together, share insights freely, and provide constructive feedback to achieve common goals.

• Continuous Improvement: A proactive approach to refining processes, methodologies, and product features based on ongoing learning and feedback. This applies to both the product itself and the research practice.

• Impact and Ownership: Encouraging individuals to take ownership of their work and focus on delivering tangible impact that contributes to the company's success.

Collaboration Style:

• Cross-Functional Integration: The research team is embedded within product teams, ensuring close proximity and collaboration with designers, product managers, and engineers. This fosters a shared understanding of user needs and challenges.

• Iterative Feedback Loops: Regular touchpoints and feedback sessions are integral to the process, allowing for continuous validation of ideas and research findings.

• Knowledge Sharing: A culture that encourages sharing research findings, best practices, and learnings across teams and the wider organization through internal presentations, documentation, and informal discussions.

• Agile Mindset: Embracing flexibility and adaptability, working in sprints, and being responsive to evolving project requirements and user feedback.

📝 Enhancement Note: The company culture appears to strongly align with modern tech company values, emphasizing data, collaboration, and user focus. For a User Researcher, this means opportunities to integrate deeply into product teams and influence direction, rather than operating in a silo.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating a Regulated Industry: Understanding the specific constraints, compliance needs, and user expectations within the LegalTech sector requires careful research and adaptation.

• Balancing Qualitative Depth with Quantitative Breadth: Effectively integrating rich qualitative insights with broader quantitative data to provide a holistic view of user behavior and needs.

• Influencing Stakeholders in a Fast-Paced Environment: Advocating for user needs and research-backed recommendations when faced with competing priorities or tight deadlines in a scale-up.

• Defining New Research Processes: As a scale-up, there may be opportunities to help shape and refine the user research practice, which can be both challenging and rewarding.

• Remote Team Dynamics: Maintaining strong connections and effective collaboration within a fully remote team requires proactive communication and intentional engagement.

Learning & Development Opportunities:

• Specialized Domain Knowledge: Gaining deep expertise in AI applications within the legal field, understanding the unique workflows and challenges of legal professionals.

• Advanced Research Methodologies: Opportunities to explore and implement more sophisticated quantitative analysis techniques and qualitative research designs under mentorship.

• Product Strategy Contribution: Developing a stronger understanding of product strategy and roadmap planning by working closely with product management and leadership.

• Cross-Functional Skill Development: Enhancing skills in areas such as UX design principles, product management frameworks, and agile development methodologies through daily interaction.

• Mentorship from Senior Researcher: Direct guidance from Lea on research strategy, career development, and navigating complex projects will be invaluable.

📝 Enhancement Note: The "challenges" section is framed to help candidates anticipate potential hurdles and prepare strategies. The "growth opportunities" are designed to highlight how these challenges can be leveraged for professional development, particularly within the context of a maturing scale-up.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to identify research needs for a complex product. How did you align with stakeholders, and what was your approach to planning the study?" (Focus on stakeholder management, needs assessment, and planning rigor).

• "How do you balance qualitative insights from interviews with quantitative data from surveys or analytics? Provide an example of how you synthesized mixed methods to arrive at a robust recommendation." (Focus on mixed-methods expertise and data synthesis).

Company & Culture Questions:

• "What interests you about working in LegalTech and with AI technologies specifically?" (Demonstrate research into the industry and company mission).

• "How do you approach collaboration in a fully remote, cross-functional team environment?" (Highlight your proactive communication and teamwork strategies).

Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation around a clear story for each project: The Problem, Your Approach, The Findings, The Impact.

• Visual Appeal: Use clean, professional slides with minimal text. Incorporate visuals like journey maps, personas, key quotes, and data visualizations where appropriate.

• Actionable Insights: Emphasize the "so what?" – what actions did your research lead to, and what was the outcome? Quantify impact where possible (e.g., "led to a X% improvement in task completion").

• Methodology Justification: Be ready to explain why you chose specific research methods and how they were best suited to answer your research questions.

• Conciseness: Practice delivering your presentation within a set time limit, focusing on the most critical aspects of each project.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just research skills but also strategic thinking, collaboration capabilities, and an understanding of business impact – key traits for professionals in operations roles.

📌 Application Steps

To apply for this User Researcher position:

• Submit your application through the provided link on the Personio platform.

• Tailor your Resume: Customize your resume to highlight your experience with user research methodologies, B2B SaaS or regulated industries, and proficiency with relevant tools (Figma, etc.). Quantify achievements wherever possible.

• Curate Your Portfolio: Select 2-3 of your strongest user research projects that showcase your mixed-methods skills, impact, and ability to collaborate. Ensure clear documentation of the problem, your process, insights, and outcomes.

• Prepare Portfolio Presentation: Practice presenting your chosen portfolio projects concisely, focusing on the story, methodology, insights, and impact. Be ready to discuss your remote research experience.

• Research Noxtua: Familiarize yourself with Noxtua's Legal AI product, its mission, target users, and the broader LegalTech landscape. Understand how your skills can contribute to their specific goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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