UI/UX Product Designer Sr

📍 Job Overview

Job Title: UI/UX Product Designer Sr

Company: Pluxee

Location: São Paulo, Brazil

Job Type: FULL_TIME

Category: Product Design / UX/UI Operations

Date Posted: 2025-10-21

Experience Level: 10+ Years (Senior)

Remote Status: On-site

🚀 Role Summary

• This senior-level Product Designer role focuses on crafting exceptional digital product experiences across B2B, B2C, and B2M customer segments, aligning with Pluxee's strategic business objectives.

• The position demands end-to-end product lifecycle involvement, from initial discovery and user research to the delivery of intuitive and visually appealing user interfaces (UI).

• A key aspect of this role is driving continuous improvement of user journeys through data-informed design decisions, leveraging real user feedback and performance metrics.

• The Senior Designer will champion a user-centric design philosophy, ensuring that all product solutions are not only functional and technically feasible but also deeply empathetic to user needs and business value.

📝 Enhancement Note: While the job title is UI/UX Product Designer Sr, the responsibilities and required experience (8+ years) clearly indicate a senior individual contributor role with a strong emphasis on strategic product design and user experience leadership within the product development lifecycle. The focus on B2B, B2C, and B2M segments suggests a need for versatile design thinking applicable to diverse user groups and business models.

📈 Primary Responsibilities

• Oversee the complete product development lifecycle, from ideation and user research through to the final UI delivery, ensuring a cohesive and exceptional user experience.

• Lead the definition and strategic direction of user experiences for Pluxee's diverse customer segments (B2C consumers, B2B clients, and B2M partner establishments), collaborating closely with Product Managers.

• Conduct comprehensive user research, including interviews, field studies, and behavioral analysis, to gather actionable insights that inform design decisions and product strategy.

• Develop and optimize user journey maps and touchpoint analyses to ensure seamless and efficient interactions across all product touchpoints.

• Create functional prototypes and conduct rigorous usability testing with real users to validate design hypotheses and iterate on solutions for maximum effectiveness and intuitiveness.

• Foster strong, integrated collaboration with development, business, and other stakeholder teams to align technical, business, and design objectives, delivering solutions that are both practical and user-focused.

• Translate complex technical and business requirements into elegant design solutions that balance aesthetics, functionality, and scalability, adhering to usability, accessibility, and efficiency standards.

• Actively promote and disseminate a strong design culture within Pluxee, encouraging design thinking, user-centered practices, experimentation, and cross-team collaboration to maximize design's value contribution.

• Stay abreast of the latest design trends, emerging technologies, and best practices to inject innovation into projects and drive continuous product improvement.

• Clearly articulate design solutions and their rationale to product triads, stakeholders, technical teams, and executive management, grounding justifications in research, data, and user feedback.

• Continuously refine and evolve designs based on performance metrics and ongoing user feedback, ensuring the product experience is in a constant state of enhancement and optimization.

📝 Enhancement Note: The responsibilities emphasize a strategic, end-to-end ownership of the user experience, moving beyond just UI execution to include deep involvement in product strategy, user research leadership, and cross-functional influence. This role requires a designer who can translate business needs into user-centric solutions and champion design thinking across the organization.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Industrial Design, Digital Design, or a related design field.

Experience: Over 8 years of experience in digital product design, with a proven track record of successfully delivering digital products.

Required Skills:

• Comprehensive understanding and practical application of UI/UX design principles and methodologies.

• Proficiency in end-to-end product design, from discovery and user research to UI delivery.

• Expertise in user journey mapping and defining user touchpoints for optimal flow.

• Strong ability to conduct user interviews, field studies, and behavioral analysis.

• Advanced skills in creating functional prototypes and conducting usability testing.

• Experience in translating business and technical requirements into effective design solutions.

• Proven ability to collaborate effectively with cross-functional teams (Product Managers, Developers, Business Stakeholders).

• Proficiency with UI and Prototyping tools, specifically Figma and FigJam.

• Analytical and proactive mindset with strong problem-solving capabilities.

• Excellent communication and presentation skills, capable of articulating design rationale to diverse audiences.

Preferred Skills:

• Familiarity with digital accessibility standards (e.g., WCAG) and best practices for inclusive design.

• Understanding of atomic design principles and design systems for scalable component-based design and efficient handoff.

• Ability to interpret and leverage both qualitative and quantitative data to inform design decisions.

• Experience working within B2B, B2C, and B2M product environments.

• Knowledge of design system concepts, including tokens, variables, and componentization.

• Experience with data analysis tools for understanding user behavior and product performance.

📝 Enhancement Note: The "8 years of experience" requirement, combined with the breadth of responsibilities, strongly suggests a senior individual contributor role. The distinction between required and preferred skills highlights the core competencies expected versus those that would provide an immediate advantage. The emphasis on Figma and FigJam is critical for tool proficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 robust case studies demonstrating end-to-end product design process from discovery to final UI.

• Projects should highlight complex problem-solving, user research insights, and iterative design solutions.

• Clearly articulate the user's journey, design decisions, and the impact of your contributions on business and user outcomes.

• Include examples of wireframing, prototyping, and high-fidelity UI design.

Process Documentation:

• Case studies should detail the specific design methodologies employed (e.g., Design Thinking, Lean UX, Agile Design).

• Clearly outline the user research methods used and the key insights derived.

• Document the prototyping and testing phases, including the tools used and the feedback gathered.

• Illustrate the collaboration process with development and business teams, including handoff procedures.

• Show evidence of how data and metrics were used to inform design decisions and measure success.

📝 Enhancement Note: For a senior designer role, a portfolio is crucial. The emphasis should be on the process and the impact of the design, not just the final visuals. Demonstrating a structured approach to problem-solving, user research, and iterative design based on data is paramount.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in São Paulo, Brazil, with 8+ years of experience, the estimated annual salary range is R$ 120,000 - R$ 180,000 (Brazilian Real). This range accounts for the senior level, extensive experience, and the cost of living in São Paulo.

Benefits:

• Full-time employment with comprehensive benefits package.

• Opportunities for professional development and continuous learning in design trends and technologies.

• Access to modern design tools and collaborative software.

• Inclusive and collaborative work environment within the Pluxee Design Team.

• Potential for career advancement within Pluxee's growing organization.

• Engaging work on impactful digital products for diverse customer segments.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with potential for some flexibility depending on project needs and team collaboration.

📝 Enhancement Note: Salary figures are estimates based on general market data for senior design roles in major Brazilian cities. The specific benefits package would need to be confirmed directly with Pluxee. The working hours are an assumed standard for a full-time role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Employee Engagement & Benefits (Pluxee is a global leader in this sector, offering a wide range of solutions for employee benefits and engagement).

Company Size: Pluxee is a large, established global organization with operations in numerous countries, employing thousands of individuals worldwide. This implies a structured environment with established processes and opportunities for impact within a significant entity.

Founded: Pluxee was established in 2001, indicating a mature company with a robust history and established market presence.

Team Structure:

• The role is within the "Pluxee Design Team," suggesting a dedicated group of design professionals.

• This team likely collaborates closely with Product Management, Engineering, and Business units to bring products to life.

Methodology:

• The team emphasizes user-centered design, design thinking, and continuous improvement, driven by real user feedback and data.

• Agile methodologies are likely employed, requiring close collaboration and iterative development cycles.

• Data analysis (qualitative and quantitative) is a core component of informing design decisions.

• Design systems and accessibility best practices are integral to creating scalable and inclusive products.

Company Website: https://www.pluxeegroup.com/

📝 Enhancement Note: Understanding Pluxee's position as a global leader in employee benefits and engagement is key. This context suggests the products designed will impact employee well-being and corporate HR functions, requiring a deep understanding of user needs in these areas. The company's scale offers both structure and potential for broad impact.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role. It signifies a high level of expertise, autonomy, and the ability to mentor junior designers. The scope includes strategic input into product direction and ownership of complex design challenges.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Lead Designer, or Head of Product Design. They will collaborate extensively with Product Managers, UX Researchers, and Engineering leads.

Operations Impact: The Senior Product Designer's work directly influences the usability, engagement, and effectiveness of Pluxee's digital products. This impacts customer satisfaction, client retention (B2B), user adoption (B2C), and partner engagement (B2M), ultimately contributing to revenue growth and market competitiveness through superior user experiences.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like accessibility, design systems, or user research methodologies.

• Leadership: Transition into a Lead Designer or Design Manager role, guiding teams and setting design strategy.

• Mentorship: Mentor junior designers, sharing knowledge and best practices.

• Cross-functional Impact: Gain broader exposure to business strategy by influencing product roadmaps and strategic initiatives.

• Skill Expansion: Develop skills in areas like product strategy, data analysis for design, and advanced prototyping techniques.

📝 Enhancement Note: For a senior role, growth opportunities often involve increased strategic influence, team leadership, or deeper specialization. This role offers a path to impact product strategy and mentor others, which are common aspirations for senior-level designers.

🌐 Work Environment

Office Type: The role is described as "On-site" and located in São Paulo, Brazil. This suggests a traditional office-based work environment.

Office Location(s): São Paulo, Brazil. Specific office address details would be provided by the company.

Workspace Context:

• Expect a collaborative office setting where designers work alongside product managers, engineers, and other stakeholders.

• Access to industry-standard design software and hardware will be provided.

• Opportunities for in-person brainstorming, workshops, and team meetings to foster innovation and alignment.

• The environment likely encourages open communication and knowledge sharing within the design team.

Work Schedule: Standard full-time office hours are expected, typically Monday to Friday. While the role is on-site, Pluxee may offer some degree of flexibility depending on company policy and team dynamics.

📝 Enhancement Note: The "On-site" designation is crucial. Candidates seeking remote work should note this requirement. The collaborative office environment is typical for design teams needing close interaction with product and engineering.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: Presentation of design case studies to the hiring manager and/or design team. Focus on your process, problem-solving, and impact.

• Technical/Skills Interview: Deeper dive into design methodologies, tool proficiency, and problem-solving scenarios. May involve design exercises.

• Cross-functional Collaboration Interview: Discussion on how you work with Product Managers, Engineers, and stakeholders.

• Final Interview: Meeting with senior leadership to discuss strategic fit and overall suitability for the role and company.

Portfolio Review Tips:

• Structure: Organize your portfolio with 3-5 strong, detailed case studies. For each, clearly state the problem, your role, the process, your solutions, and the outcomes.

• Process Focus: Emphasize your design thinking, research methods, iterative process, and how you used data and feedback.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

• Visuals: While process is key, ensure high-quality visuals of your final UI designs and prototypes.

• Tailor: Highlight projects that align with Pluxee's business (benefits, employee engagement) and user segments (B2B, B2C, B2M).

Challenge Preparation:

• Be prepared for a design exercise or a take-home challenge that simulates a real-world problem Pluxee might face.

• Focus on clearly articulating your thought process, assumptions, and proposed solutions, rather than just the final output.

• Practice presenting your work concisely and persuasively, anticipating questions about your design decisions and trade-offs.

• Research Pluxee's existing products and understand their user base and market to inform your approach.

📝 Enhancement Note: The portfolio review is a critical gate for senior design roles. Candidates must be prepared to deeply articulate their design process and demonstrate measurable impact. The mention of B2B, B2C, and B2M segments means candidates should be ready to discuss how they tailor designs for different audiences.

🛠 Tools & Technology Stack

Primary Tools:

• UI & Prototyping: Figma (Expert proficiency required), FigJam (Proficient understanding).

• Collaboration: Tools for team communication and project management (e.g., Jira, Confluence, Slack) will likely be integrated.

Analytics & Reporting:

• Experience interpreting data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions.

CRM & Automation:

• While not a primary focus for a designer, understanding how CRM systems (e.g., Salesforce) and automation tools impact user journeys and data flow can be beneficial for context.

📝 Enhancement Note: Explicit mention of Figma and FigJam is a strong signal of required tool proficiency. Understanding analytics and how design impacts key business metrics is crucial for a senior role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Placing the user's needs and experience at the forefront of all design decisions.

• Collaboration: Working effectively with cross-functional teams to achieve shared goals.

• Innovation & Curiosity: Continuously exploring new ideas, technologies, and design approaches.

• Impact & Value: Focusing on delivering designs that create tangible business and user value.

• Data-Driven Decision Making: Utilizing research and analytics to inform and validate design choices.

• Efficiency & Simplicity: Striving for intuitive, efficient, and visually appealing solutions.

Collaboration Style:

• Highly collaborative, working closely with Product Managers, Engineers, and other stakeholders throughout the product lifecycle.

• Open to feedback and iterative improvements, fostering a culture of constructive critique.

• Proactive in communication, ensuring alignment and shared understanding across teams.

• Emphasis on sharing design knowledge and best practices within the team and across the organization.

📝 Enhancement Note: The values of user-centricity, collaboration, and data-driven decision-making are foundational for effective Product Designers. The role requires not just individual contribution but also the ability to influence and elevate the design maturity of the entire organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse User Needs: Designing for distinct B2B, B2C, and B2M segments simultaneously requires careful consideration of varying user goals, contexts, and technical capabilities.

• Translating Complex Requirements: Effectively translating intricate business logic and technical constraints into simple, intuitive user experiences.

• Driving Adoption of Design Best Practices: Championing user-centered design and influencing stakeholders across a large organization to adopt new methodologies and prioritize design quality.

• Measuring Design Impact: Quantifying the ROI of design improvements and demonstrating their contribution to business objectives in a complex product ecosystem.

Learning & Development Opportunities:

• Advanced Design Techniques: Deepen expertise in areas like interaction design, motion design, or advanced prototyping.

• Product Strategy: Gain exposure to product strategy development and contribute to roadmap planning.

• Industry Trends: Stay ahead of emerging UI/UX trends, technologies (e.g., AI in design), and design system advancements.

• Cross-Disciplinary Learning: Collaborate with experts in business, technology, and user research to broaden understanding.

• Mentorship Programs: Participate in or lead mentorship initiatives to foster design talent.

📝 Enhancement Note: Identifying potential challenges helps candidates prepare for the realities of the role and company. The growth opportunities highlight the potential for career development beyond the initial scope.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing business needs with user experience requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process, trade-offs, and stakeholder management.)

• "Walk us through a complex product design challenge you tackled from discovery to delivery. What were your key decisions, and how did you measure success?" (Emphasize your end-to-end process, research, iteration, and impact.)

• "How do you ensure accessibility and inclusivity are integrated into your design process?" (Demonstrate knowledge of standards like WCAG and practical application.)

Company & Culture Questions:

• "What excites you about Pluxee and our mission in the employee benefits space?" (Research Pluxee's mission, values, and recent news.)

• "How do you contribute to fostering a strong design culture within a team or organization?" (Highlight your experience promoting design thinking, collaboration, and best practices.)

Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the problem, your journey to solve it, the solution, and the results.

• Process Over Polish: While visuals are important, dedicate more time to explaining why you made certain design decisions and the research/data that supported them.

• Quantify Impact: Be ready to discuss metrics and demonstrate the business value and user improvement your designs achieved.

• Conciseness & Clarity: Practice presenting each case study within a specific time limit (e.g., 5-10 minutes per case).

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and alternative solutions you considered.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills, but also strategic thinking, collaboration, and a data-informed, user-centric approach relevant to Pluxee's business context.

📌 Application Steps

To apply for this UI/UX Product Designer Sr position:

• Submit your application through the provided link on the Pluxee Careers site.

• Customize Your Resume: Highlight your 8+ years of experience, specific UI/UX accomplishments, and proficiency in Figma and FigJam. Quantify achievements with metrics where possible.

• Curate Your Portfolio: Select 3-5 of your strongest case studies that showcase end-to-end product design, user research, iterative processes, and measurable impact. Ensure they align with the B2B/B2C/B2M context and Pluxee's industry.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on your design process, problem-solving, and the impact of your work. Be ready to discuss your rationale and answer in-depth questions.

• Research Pluxee: Familiarize yourself with Pluxee's mission, products, and the employee benefits sector to better tailor your responses and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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