Senior Product Designer

StraitsX
Full-timeSpecial capital Region of Jakarta, Indonesia

📍 Job Overview

Job Title: Senior Product Designer

Company: StraitsX

Location: Jakarta, Jakarta, Indonesia

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2026-04-02

Experience Level: Mid-Senior Level (3+ years)

Remote Status: On-site

🚀 Role Summary

  • Drive the end-to-end product design process for StraitsX Personal and Business Accounts, focusing on creating intuitive interfaces and delightful user experiences.

  • Champion a user-centric design philosophy, translating customer "jobs-to-be-done" into compelling and effective product solutions.

  • Lead design strategy and execution, collaborating closely with product management and engineering teams to deliver high-impact features and improvements.

  • Utilize data and user research insights to iteratively enhance user satisfaction and achieve key performance indicators (KPIs) within the digital asset and stablecoin industry.

📝 Enhancement Note: While the title is "Senior Product Designer," the responsibilities and experience requirements suggest a role with significant strategic input and leadership in design execution, aligning with a mid-to-senior level in a specialized field like FinTech/Web3. The emphasis on "leading design execution" and "developing comprehensive product design strategy" indicates a role beyond typical execution-focused positions.

📈 Primary Responsibilities

  • Develop and execute a comprehensive product design strategy that aligns with StraitsX's vision, business objectives, and user needs for both personal and business accounts.

  • Champion and advocate for a user-centric design approach throughout the entire product development lifecycle, ensuring customer perspectives are prioritized in all design decisions.

  • Lead user research initiatives, including interviews, surveys, and usability testing, to gather actionable insights that inform and validate design strategies.

  • Analyze user feedback, product usage data, and market trends to iteratively improve the user experience and identify opportunities for innovation.

  • Collaborate closely with Product Managers to define product requirements and with Software Engineers to ensure seamless and high-quality implementation of designs, overseeing the design quality.

  • Create and present detailed design documentation, including user flows, wireframes, prototypes, and high-fidelity mockups, to effectively communicate design concepts to stakeholders.

  • Establish and maintain high design standards, best practices, and a consistent visual language across all StraitsX products.

  • Conduct competitive analysis and B2B competitor research to identify industry best practices and opportunities for differentiation.

📝 Enhancement Note: The responsibilities heavily emphasize strategic leadership in design, user research, cross-functional collaboration, and driving measurable outcomes through design. This goes beyond standard design tasks, requiring a candidate who can influence product direction and champion user needs at a senior level within the FinTech/Web3 space.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior roles in this domain. Equivalent practical experience will be considered.

Experience:

  • Minimum of 3 years of professional experience in Product Design, with a proven track record of successfully launching and iterating on digital products.

  • Demonstrated experience in applying user-centered design principles and methodologies to solve complex customer problems.

Required Skills:

  • Product Design: Expertise in the full product design lifecycle, from concept to launch and iteration.

  • User Experience (UX) Design: Deep understanding of UX principles, interaction design, and information architecture.

  • User Research: Proficiency in various user research methodologies (e.g., interviews, usability testing, surveys) and ability to synthesize findings.

  • Design Tools: Advanced proficiency in industry-standard design and prototyping tools such as Figma.

  • Wireframing & Prototyping: Ability to create low-fidelity wireframes and interactive high-fidelity prototypes to test and communicate design concepts.

  • Data Analysis: Familiarity with analyzing user data and product performance metrics to inform design decisions and measure impact.

  • Stakeholder Management: Strong ability to collaborate effectively with cross-functional teams (Product Management, Engineering) and communicate design rationale to executive stakeholders.

  • Web3/Digital Assets: Familiarity with Web3 concepts, stablecoins, and/or the broader digital asset industry.

Preferred Skills:

  • B2B Design Experience: Preferred experience in designing for Business-to-Business (B2B) products or platforms.

  • Chinese Language Proficiency: Ability to communicate in Chinese to facilitate collaboration within a diverse team and market.

  • Front-end Development Familiarity: Understanding of front-end development processes and constraints to ensure design feasibility.

  • Strategic Thinking: Demonstrated ability to contribute to product strategy and roadmap development from a design perspective.

📝 Enhancement Note: The requirement for "minimum of 3 years" combined with "leading design execution" and "developing strategy" positions this as a solid mid-to-senior level role. The emphasis on Web3/digital assets is a critical specialization. Proficiency in Figma is explicitly mentioned, making it a key tool requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A strong portfolio showcasing a minimum of 3 years of strategic, user-centered product design solutions.

  • Demonstrate a clear understanding of the "jobs-to-be-done" for users and how your designs addressed these needs.

  • Include case studies that highlight your process from problem identification, user research, ideation, design execution (wireframes, prototypes, high-fidelity), to final implementation and impact.

  • Showcase examples of driving product design success metrics, such as customer satisfaction scores or other key performance indicators (KPIs).

Process Documentation:

  • Your portfolio should clearly articulate your design process, including how you conduct user research, analyze data, and iterate on designs based on feedback.

  • Demonstrate your approach to collaborating with product managers and engineers, illustrating how you ensure alignment and successful implementation.

  • Showcase your ability to maintain design standards and brand consistency throughout your projects.

📝 Enhancement Note: For a Senior Product Designer role, especially in a specialized field like FinTech/Web3, the portfolio is paramount. It needs to go beyond visual aesthetics and demonstrate strategic thinking, a robust design process, user advocacy, and measurable impact. The inclusion of B2B experience as a preference suggests that any relevant B2B case studies would be highly advantageous.

💵 Compensation & Benefits

Salary Range: Given the location (Jakarta, Indonesia), experience level (Senior), and industry (FinTech/Web3), a competitive salary range can be estimated. For a Senior Product Designer in Jakarta with 3+ years of experience in a specialized tech field, the annual salary could range from IDR 300,000,000 to IDR 550,000,000 (approximately USD 18,500 to USD 34,000). This estimate is based on general market data for tech roles in Jakarta, considering the demand for specialized skills in digital assets and product design.

Benefits:

  • Competitive Salary: As detailed above, reflecting the senior level and specialized industry.

  • Health Insurance: Comprehensive medical coverage for employees and potentially dependents.

  • Paid Time Off: Generous annual leave, sick leave, and public holidays as per Indonesian labor laws.

  • Professional Development: Opportunities for continuous learning, including workshops, conferences, and access to design resources.

  • Team Events & Activities: Regular team-building events and social gatherings to foster a strong company culture.

  • Potential for Equity/Bonuses: Depending on company policy, performance-based bonuses or stock options may be offered.

  • Work Environment: A dynamic and innovative work environment within the growing FinTech and Web3 sector.

Working Hours: The standard working hours are likely to be around 40 hours per week, typically Monday to Friday. Some flexibility may be offered, but the on-site nature of the role implies adherence to a core schedule to facilitate team collaboration.

📝 Enhancement Note: The salary range provided is an estimate for Jakarta, Indonesia, based on industry benchmarks for senior tech roles. Actual compensation will vary based on the candidate's specific experience, skills, and the company's compensation structure. Benefits are typical for established tech companies in the region.

🎯 Team & Company Context

🏢 Company Culture

Industry: StraitsX operates within the FinTech and Digital Assets sector, specifically focusing on stablecoins and digital payment solutions. This places it at the intersection of finance, technology, and blockchain. The company is likely driven by innovation, security, and a forward-thinking approach to financial services.

Company Size: StraitsX is a growing company, likely falling into the 50-200 employee range based on the nature of its operations and the need for specialized teams like product design, engineering, and compliance. This size often offers a balance between structured processes and the agility of a startup environment.

Founded: Founded in 2020, StraitsX is a relatively young company, positioning itself as a modern player in the digital finance space. Its recent founding means it's likely building its culture and processes with current best practices in mind, particularly in areas like remote work, agile development, and user-centric design.

Team Structure:

  • The Product Design team is likely part of a broader Product department, working closely with Product Managers who define the "what" and "why."

  • Designers will collaborate daily with Software Engineers who build the product, requiring strong communication and a shared understanding of technical constraints.

Methodology:

  • Data-Driven Decision Making: The company likely emphasizes using data (user analytics, A/B test results, customer feedback) to inform design and product decisions.

  • Agile Development: Product development is likely conducted using agile methodologies, with iterative sprints and continuous feedback loops.

  • User-Centricity: A core tenet will be a deep focus on understanding and serving customer needs, driving the design process from user research to final implementation.

  • Cross-Functional Collaboration: Emphasis on breaking down silos and fostering collaboration between design, product, and engineering.

Company Website: https://straitsx.com/

📝 Enhancement Note: StraitsX's focus on digital assets and stablecoins is a key differentiator. This implies a need for designers who not only understand user experience but also have an aptitude for grasping the nuances of financial technology and blockchain. The company's founding date suggests a modern, potentially fast-paced culture.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer. This indicates a level of responsibility that includes not only executing design tasks but also contributing to design strategy, mentoring junior designers (if applicable), and influencing product direction. The expectation is for an individual who can operate with a high degree of autonomy and proactively identify design opportunities.

Reporting Structure: The Senior Product Designer will likely report to a Head of Product, a Design Lead, or a Product Manager. They will work collaboratively with a team of Product Managers and Software Engineers. The exact reporting line will depend on the internal structure of StraitsX's product team.

Operations Impact: The impact of this role is significant. By designing intuitive and effective user experiences for StraitsX Personal and Business Accounts, the Senior Product Designer directly influences customer acquisition, retention, satisfaction, and the overall adoption of StraitsX's digital asset services. This role is critical in translating the company's vision into tangible, user-friendly products that drive business growth and revenue.

Growth Opportunities:

  • Leadership Development: Potential to grow into a Design Lead or Head of Design role as the company scales, managing a team of designers and setting the design vision.

  • Specialization: Deepen expertise in FinTech, Web3, and stablecoin product design, becoming a subject matter expert in a rapidly evolving industry.

  • Product Strategy Influence: Contribute more significantly to product roadmap decisions and long-term product strategy.

  • Mentorship: Opportunity to mentor and guide junior designers, fostering their growth within the company.

📝 Enhancement Note: The "Senior" title implies a need for strategic thinking and leadership potential beyond individual contribution. The growth opportunities highlight a path for individuals who want to advance their careers within the specialized FinTech/Web3 design space.

🌐 Work Environment

Office Type: StraitsX is an on-site role, indicating a traditional office environment. This suggests a workplace designed for collaboration, fostering direct interaction, spontaneous brainstorming, and team cohesion. The office will likely be modern and equipped with the necessary technology to support design and development workflows.

Office Location(s): The role is based in Jakarta, Indonesia. This specific location will offer insights into the local tech talent pool and the broader business environment. Employees will have access to the company's physical office space, resources, and amenities.

Workspace Context:

  • Collaborative Spaces: The office will likely feature open-plan work areas, meeting rooms, and potentially dedicated collaboration zones to facilitate teamwork between designers, product managers, and engineers.

  • Technology & Tools: Employees will have access to high-performance workstations, reliable internet, and potentially specialized hardware or software required for design and development.

  • Team Interaction: The on-site nature allows for daily in-person interactions, quick feedback sessions, and a strong sense of team presence, which is beneficial for complex design projects.

Work Schedule: The standard work schedule will be during typical business hours in Jakarta (Asia/Jakarta timezone), likely Monday to Friday. While on-site, there might be some flexibility in start and end times, but core hours will be expected to ensure team alignment and participation in meetings and collaborative sessions.

📝 Enhancement Note: The on-site requirement in Jakarta is a key factor for candidates. It emphasizes in-person collaboration and team integration, which can be a positive for those who thrive in a shared physical workspace and a structured environment.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio by the hiring team to assess basic qualifications and design experience.

  • Portfolio Presentation & Discussion: You will likely be asked to present a selection of your work from your portfolio, detailing your process, problem-solving approach, and the impact of your designs. Be prepared to discuss your role in each project.

  • Design Challenge/Case Study: A practical exercise, possibly a take-home assignment or an in-interview workshop, designed to assess your problem-solving skills, design thinking, and ability to apply design principles to a specific challenge relevant to StraitsX's products.

  • Cross-Functional Interviews: Interviews with Product Managers and Software Engineers to evaluate your collaboration skills, communication style, and ability to work effectively within a team.

  • Final Interview: Typically with a senior leader (e.g., Head of Product, Design Lead) to assess overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

  • Curate Strategically: Select 3-4 of your strongest projects that best demonstrate your skills in user-centered design, problem-solving, and strategic thinking relevant to FinTech/Web3.

  • Tell a Story: For each project, clearly articulate the problem, your role and process, the solutions you designed, the challenges you faced, and the measurable outcomes or impact. Use visuals effectively.

  • Highlight Process: Emphasize your thought process, research methodologies, and how you iterated based on feedback and data.

  • Focus on Impact: Quantify results whenever possible (e.g., increased conversion rates, improved customer satisfaction scores, reduced task completion times).

  • Tailor to StraitsX: If possible, demonstrate an understanding of StraitsX's products and target audience within your case studies.

Challenge Preparation:

  • Understand the Domain: Familiarize yourself with StraitsX's offerings (Personal/Business Accounts, stablecoins) and the broader digital asset and FinTech landscape.

  • Practice Problem-Solving: Be ready to approach ambiguous problems systematically. Think about user needs, business goals, and technical feasibility.

  • Articulate Your Thinking: Clearly explain your rationale and decision-making process during the challenge.

📝 Enhancement Note: The emphasis on a portfolio presentation and a design challenge indicates a rigorous evaluation process typical for senior design roles. Candidates should prepare to showcase not just their design output but also their strategic thinking and problem-solving capabilities.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: This is explicitly mentioned as a required proficiency. Expect to use Figma for wireframing, prototyping, high-fidelity design, and collaboration.

  • Prototyping Tools: While Figma has robust prototyping capabilities, familiarity with other tools like InVision, Adobe XD, or specialized animation tools might be beneficial.

  • User Research Platforms: Experience with tools for conducting usability testing, surveys, and user interviews (e.g., UserTesting.com, SurveyMonkey, Google Forms, Lookback).

Analytics & Reporting:

  • Product Analytics Tools: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to understand user behavior and product performance.

  • Data Visualization Tools: While not explicitly stated, the ability to interpret data from dashboards created in tools like Tableau or Power BI might be helpful.

CRM & Automation:

  • CRM Systems (e.g., Salesforce, HubSpot): While not a primary design tool, understanding how user data flows from design to CRM for business insights is valuable.

  • Collaboration & Project Management Tools: Proficiency in tools like Jira, Asana, Trello, or Confluence for managing design tasks, tracking progress, and documenting workflows.

📝 Enhancement Note: Figma is a critical tool for this role. The company's focus on data-driven decisions implies that familiarity with product analytics platforms is highly desirable, even if not a direct design tool.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A commitment to deeply understanding and prioritizing customer needs in all design and product decisions.

  • Innovation: A drive to explore new technologies and approaches, particularly within the fast-evolving FinTech and Web3 space.

  • Collaboration: A belief in the power of teamwork, valuing open communication and shared problem-solving across departments.

  • Excellence: A dedication to high standards in design quality, execution, and user experience.

  • Data-Driven: A preference for making informed decisions based on user research and performance metrics.

Collaboration Style:

  • Cross-Functional Integration: The culture will likely foster close working relationships between design, product management, and engineering, with regular syncs and joint problem-solving sessions.

  • Feedback-Oriented: An environment where constructive feedback is encouraged and valued, leading to continuous improvement of designs and processes.

  • Iterative Approach: A willingness to experiment, learn from mistakes, and iterate quickly based on user feedback and market dynamics.

📝 Enhancement Note: The values and collaboration style are inferred from the role's responsibilities and the nature of a growing FinTech company. Expect a culture that is dynamic, user-focused, and highly collaborative.

⚡ Challenges & Growth Opportunities

Challenges:

  • Navigating the Web3/Digital Asset Landscape: Designing for users who may have varying levels of technical understanding of blockchain, stablecoins, and digital assets requires clear, educational, and secure design patterns.

  • Balancing User Needs with Technical Constraints: Ensuring designs are not only user-friendly but also technically feasible and compliant with evolving regulations in the digital asset space.

  • Driving Adoption: Designing experiences that encourage user adoption and retention in a competitive FinTech market.

  • On-site Collaboration: Adapting to an on-site work environment and contributing to team dynamics within the Jakarta office.

Learning & Development Opportunities:

  • Industry Expertise: Deepen knowledge in the rapidly evolving FinTech, stablecoin, and digital asset industries.

  • Strategic Design Impact: Gain experience in shaping product strategy and influencing business decisions through design.

  • Mentorship: Opportunity to mentor junior designers and contribute to building the design function within StraitsX.

  • Skill Enhancement: Continuous learning in advanced design techniques, user research methodologies, and emerging technologies.

📝 Enhancement Note: The challenges are specific to the industry and the role's seniority, offering clear areas for professional development and problem-solving.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to design for a complex or novel user need. How did you approach it, and what was the outcome?" (Assesses problem-solving, user research, and strategic design).

  • "How do you balance user needs with business objectives and technical constraints in your design process?" (Evaluates understanding of trade-offs and cross-functional collaboration).

Company & Culture Questions:

  • "What interests you about StraitsX and the digital asset industry?" (Tests research and genuine interest).

  • "How would you contribute to a user-centric culture within a product team?" (Assesses understanding of company values).

Portfolio Presentation Strategy:

  • Structure: For each case study, follow a narrative: Problem -> Your Role/Process -> Solution -> Outcome/Impact.

  • Visuals: Use high-quality mockups, wireframes, and user flow diagrams. Show, don't just tell.

  • Conciseness: Be prepared to present your key projects within a set timeframe (e.g., 30-60 minutes). Focus on the most relevant aspects.

  • Q&A Readiness: Anticipate questions about your decisions, challenges, and alternative approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of the user-centered design process, and the ability to articulate impact, especially within the context of FinTech and digital assets.

📌 Application Steps

To apply for this Senior Product Designer position at StraitsX:

  • Submit your application through the Greenhouse application portal via the provided link.

  • Portfolio Customization: Ensure your portfolio is up-to-date and highlights 3-4 of your most relevant projects, emphasizing strategic thinking, user-centered design, and measurable outcomes. Tailor your project selection to showcase experience relevant to FinTech/Web3 if possible.

  • Resume Optimization: Update your resume to clearly articulate your 3+ years of product design experience, explicitly mentioning skills in user research, Figma proficiency, and any familiarity with Web3 or digital assets. Quantify achievements where possible.

  • Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work. Prepare to present your portfolio and discuss your experience with FinTech/Web3 concepts.

  • Company Research: Thoroughly research StraitsX, its products (Personal and Business Accounts, stablecoins), its mission, and its position in the digital asset market to demonstrate genuine interest and understanding during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

The role requires a minimum of 3 years of experience in product design with a strong portfolio demonstrating strategic, user-centered solutions. Candidates should have proficiency in design tools like Figma and familiarity with Web3, stablecoins, or the digital asset industry.