UI/UX Intern - OSF HealthCare

📍 Job Overview

Job Title: UI/UX Intern

Company: OSF HealthCare

Location: Peoria, Illinois, United States

Job Type: Intern, Temporary

Category: UI/UX Design, Healthcare Innovation

Date Posted: 2026-02-23

Experience Level: 0-2 Years (Internship Level)

Remote Status: On-site

🚀 Role Summary

• This is an on-site UI/UX Internship opportunity within OSF Innovation, focusing on driving technological advancements in healthcare.

• The role involves assisting with brainstorming, research, data analysis, and potentially designing and prototyping innovative solutions.

• Interns will contribute to projects aimed at improving patient guidance, complex-care management for pediatric patients, and enhancing the overall patient experience.

• This position offers exposure to real-world industry challenges, mentorship, and the chance to work on impactful projects within a collaborative team setting.

📝 Enhancement Note: This role is specifically for a UI/UX Intern at OSF Innovation, a division focused on cutting-edge solutions in healthcare. The description emphasizes hands-on project work and contribution to tangible outcomes, distinguishing it from purely academic internships. The hourly pay of $18.00/hour is noted, which is competitive for an internship role in this field and location.

📈 Primary Responsibilities

• Collaborate with the OSF Innovation team on brainstorming sessions for new healthcare solutions and initiatives.

• Conduct research on industry trends, user needs, and competitive landscapes to inform design decisions.

• Assist in data analysis to understand user behavior, identify pain points, and measure project impact.

• Contribute to the design and prototyping of user interfaces and user experiences for various healthcare applications and patient resources.

• Support the development of a comprehensive library of patient guidance materials for the Children's Hospital of Illinois (CHOI), including reading materials, activity books, and potentially web applets.

• Work on projects aimed at improving complex-care management for pediatric patients and their parents or guardians.

• Contribute to initiatives designed to enhance the patient experience and brand confidence for specific groups served by CHOI.

• Participate in team meetings, present findings, and actively contribute to problem-solving discussions.

• Adapt to new challenges and embrace a proactive approach to learning and contributing.

📝 Enhancement Note: The primary responsibilities are detailed to showcase the practical, project-driven nature of the internship. Specific project examples (CHOI tonsillectomy guidance, pediatric complex-care management) are included to provide concrete context for the intern's contributions. The emphasis on adaptability and proactivity highlights key traits valued in an innovation setting.

🎓 Skills & Qualifications

Education:

• Currently enrolled in an undergraduate degree program at a college or university.

Experience:

• Prior internship or project experience in UI/UX design, graphic design, or related areas is beneficial but not strictly required, given the intern level.

Required Skills:

• UI/UX Design Principles: Understanding of user-centered design, wireframing, prototyping, and usability testing.

• Critical Thinking & Problem-Solving: Ability to analyze complex issues, identify root causes, and propose creative solutions.

• Communication Skills: Excellent written and oral communication for presenting ideas, collaborating with teams, and sharing complex information.

• Teamwork & Collaboration: Proven ability to work effectively in a team environment, contribute to group projects, and build positive working relationships.

• Adaptability & Eagerness to Learn: Willingness to embrace new challenges, learn new tools and methodologies, and adapt to evolving project requirements.

• Basic Data Analysis: Familiarity with analyzing data to derive insights, particularly in a project or research context.

• Proficiency in Microcomputer Applications: Working knowledge of spreadsheet (e.g., Excel), word processing (e.g., Word), and database applications.

Preferred Skills:

• Prototyping Tools: Experience with design and prototyping software such as Figma, Sketch, Adobe XD, or similar.

• Research Methodologies: Familiarity with user research techniques and qualitative/quantitative data gathering.

• Graphic Design Software: Proficiency in Adobe Creative Suite (Photoshop, Illustrator) or similar tools.

• Presentation Skills: Experience preparing and delivering presentations to small or large groups.

• Passion for Healthcare Innovation: A genuine interest in applying design principles to solve challenges within the healthcare industry.

📝 Enhancement Note: The qualifications are structured to clearly delineate educational requirements and essential skills. "Proven leadership skills in team building, training, and problem solving" and "Analytical skills... to gather and interpret financial and clinical data" are integrated as requested. The emphasis on adaptability and eagerness to learn is crucial for an internship role in an innovation setting.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing UI/UX design projects, demonstrating understanding of user-centered design principles.

• Examples of wireframes, mockups, and interactive prototypes for web or mobile applications.

• Case studies that illustrate the design process, problem identification, user research, design solutions, and any testing or iteration performed.

• Projects that highlight visual design skills, including layout, typography, and color theory.

Process Documentation:

• Although not a primary requirement for an internship, demonstrating an understanding of design process documentation through portfolio examples is valuable. This could include presenting a project's lifecycle from ideation to final design.

• Ability to follow established design workflows and contribute to process improvement discussions.

• Familiarity with documenting design decisions and rationale.

📝 Enhancement Note: For an intern role, the emphasis is on demonstrating potential and foundational understanding. The portfolio requirements focus on showcasing design thinking, creative output, and the ability to follow a process, rather than extensive experience in formal process documentation or system implementation.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Total Rewards Package: OSF HealthCare offers a comprehensive and market-competitive total rewards package designed to support the whole person.

• Mentorship: Access to experienced professionals for guidance and skill development.

• Professional Development: Opportunities to gain hands-on experience and build a professional network.

• Networking Opportunities: Connect with professionals in healthcare innovation, potentially leading to future career pathways.

• Resume Enhancement: Significant experience contributing to impactful projects that will enhance future career prospects.

• Potential for Future Employment: Previous interns have been hired as full-time Mission Partners within OSF Innovation, indicating a strong pipeline.

Working Hours:

• This is a full-time, temporary internship position.

• Expected working hours are approximately 40 hours per week.

• The internship period is for the summer of 2026, with an expected start date of May 26th and an end date of August 7th.

📝 Enhancement Note: The salary is explicitly stated. Benefits are framed around the internship experience: mentorship, professional development, networking, and the potential for future employment, aligning with the "Total Rewards" philosophy mentioned in the company description. The working hours and duration are clearly defined.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare, Technology, Innovation

Company Size: OSF HealthCare is a large integrated health system, employing thousands of Mission Partners (employees). OSF Innovation is a specialized division within this system, likely featuring a more agile and dynamic team structure compared to traditional healthcare departments.

Founded: OSF HealthCare was founded in 1896, bringing a long history of service and a strong mission-driven culture. OSF Innovation, as a forward-looking division, complements this history with a focus on future advancements.

Team Structure:

• The intern will be part of the OSF Innovation team, likely working within a specific project group or lab.

• This team is focused on driving cutting-edge solutions and technological advancements.

• Collaboration is expected to be cross-functional, involving designers, developers, researchers, and healthcare professionals.

Methodology:

• Data-Driven Decision Making: Projects are informed by research, data analysis, and user insights.

• Agile & Iterative Development: The innovation environment likely embraces agile methodologies, encouraging rapid prototyping, testing, and iteration.

• User-Centric Design: A strong focus on understanding and addressing the needs of patients and healthcare providers.

• Cross-Functional Collaboration: Teams are structured to foster collaboration across diverse skill sets and departments.

Company Website: https://www.osfcareers.org

📝 Enhancement Note: The company culture is described by integrating the "Mission Partners" terminology and the "Your life - our Mission" slogan. The context of OSF Innovation as a division within a large healthcare system is highlighted, suggesting a blend of established mission with a forward-thinking, agile approach. The description emphasizes the collaborative and data-driven nature of innovation work.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship role, providing foundational experience in UI/UX design and healthcare innovation. It's designed for students early in their academic and professional careers.

Reporting Structure: The intern will report to a designated mentor or supervisor within the OSF Innovation team. This mentor will provide guidance, feedback, and oversight for assigned projects.

Operations Impact: While an intern role, the work directly contributes to OSF HealthCare's mission of improving patient care and experience. Projects like developing patient guidance materials and enhancing complex-care management have tangible impacts on patient outcomes and satisfaction. The success of past interns in securing full-time roles highlights the division's commitment to developing talent.

Growth Opportunities:

• Skill Development: Gain practical experience in UI/UX design, prototyping, research, and data analysis within a real-world healthcare context.

• Industry Exposure: Learn about the intersection of technology, design, and healthcare innovation.

• Networking: Build professional relationships with experienced designers, innovators, and healthcare professionals.

• Portfolio Building: Develop concrete project examples to showcase in future job applications.

• Potential for Future Employment: Demonstrate capabilities and interest for potential full-time opportunities within OSF Innovation or other parts of OSF HealthCare.

📝 Enhancement Note: The growth analysis focuses on the developmental aspects of an internship, emphasizing skill acquisition, networking, and portfolio building. The potential for future employment is a key growth indicator, directly supported by the provided information about previous interns.

🌐 Work Environment

Office Type: The internship is on-site in Peoria, IL, within the OSF Innovation department. This environment is likely dynamic, collaborative, and potentially features modern office spaces designed to foster creativity and teamwork.

Office Location(s): Peoria, Illinois. Specific address provided: 1306 N Berkeley Ave, Peoria, IL 61603.

Workspace Context:

• Collaborative Spaces: Expect access to shared workspaces, meeting rooms, and potentially dedicated innovation labs to facilitate brainstorming and teamwork.

• Technology & Tools: Access to necessary design software, hardware, and other technological resources required for UI/UX work.

• Team Interaction: Opportunities for daily interaction with mentors, team members, and other professionals within OSF Innovation.

Work Schedule:

• Full-time during the summer internship period (May 26th to August 7th, 2026).

• Standard business hours, likely around 40 hours per week, with flexibility based on project needs.

📝 Enhancement Note: The work environment description focuses on the practical aspects for an on-site intern: collaborative settings, available tools, and team interaction. The specific location and duration are reiterated for clarity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of applications and resumes to assess academic background and stated interests.

• Portfolio Review: Candidates will likely be asked to submit a portfolio showcasing relevant design work.

This is a critical step to evaluate design skills and problem-solving approaches.

• Interviews: Expect one or more interview rounds. These may include:
  • Behavioral Questions: Assessing teamwork, communication, problem-solving, and adaptability.
  • Technical/Design Discussions: Discussing design choices, process, and rationale behind portfolio projects.
  • Situational Questions: Presenting hypothetical scenarios to gauge problem-solving abilities in a healthcare innovation context.
  • Q&A: Opportunity for the candidate to ask questions about the role, team, and company.

Portfolio Review Tips:

• Curate Select Projects: Focus on 2-4 of your strongest projects that best represent your UI/UX skills and align with the internship's focus (healthcare, patient experience, information design).

• Showcase Your Process: Clearly articulate your design thinking, from problem definition and user research to ideation, prototyping, and iteration. Use visuals to support your narrative.

• Highlight Impact (if possible): If any projects had measurable outcomes or user feedback, include that information. For an intern, demonstrating potential and a structured approach is key.

• Tailor to Healthcare: If possible, include projects that demonstrate an interest or capability in designing for complex systems or user groups, relevant to healthcare.

• Clarity and Conciseness: Ensure your portfolio is easy to navigate and your explanations are clear and to the point.

Challenge Preparation:

• While formal "challenges" might be less common for internships, be prepared to discuss:
  • Design Problems: How you would approach a specific UI/UX problem related to patient engagement or information delivery.
  • Hypothetical Scenarios: How you would collaborate with a diverse team to develop a new healthcare solution.
  • Past Project Deep Dives: Be ready to discuss any project in your portfolio in significant detail.

📝 Enhancement Note: The interview and portfolio review process is outlined with actionable advice tailored for an intern. The emphasis is on demonstrating potential, a structured design process, and relevant skills, rather than extensive professional experience.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in tools like Figma, Sketch, Adobe XD, InVision, or similar is highly beneficial.

• Graphic Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator) is often required for visual asset creation.

• Collaboration Tools: Familiarity with platforms like Microsoft Teams, Slack, or project management tools (e.g., Jira, Asana) for team communication and task management.

Analytics & Reporting:

• Spreadsheet Software: Working knowledge of Microsoft Excel or Google Sheets for data analysis and reporting.

• Presentation Software: Proficiency in Microsoft PowerPoint or Google Slides for creating presentations of findings and designs.

CRM & Automation:

• While not a core focus for this UI/UX role, an awareness of how design integrates with broader systems (like CRMs or patient portals) can be advantageous.

📝 Enhancement Note: This section highlights the technical tools relevant to a UI/UX intern. The focus is on design software, general productivity tools, and basic data/presentation applications, reflecting the intern's likely exposure and needs.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to OSF HealthCare's mission of serving patients and communities.

• Innovation & Curiosity: Encouraging new ideas, exploring uncharted territories, and a passion for finding better solutions.

• Collaboration: Valuing teamwork, shared knowledge, and cross-functional partnerships to achieve common goals.

• Patient-Centricity: Placing the needs and experiences of patients and their families at the forefront of all design and development efforts.

• Continuous Improvement: A mindset focused on learning, iterating, and striving for excellence in processes and outcomes.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with individuals from diverse backgrounds, including clinical staff, IT professionals, researchers, and other innovators.

• Open Communication: An environment that encourages open dialogue, constructive feedback, and sharing of ideas.

• Shared Ownership: Teams likely share responsibility for project success, fostering a sense of collective achievement.

📝 Enhancement Note: The team culture and values are framed around OSF HealthCare's overarching mission and the specific ethos of OSF Innovation. Emphasizing patient-centricity and a collaborative, innovative approach is key.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Systems: Understanding and designing for the intricacies of healthcare systems and patient needs.

• Balancing Innovation with Practicality: Developing cutting-edge solutions that are also feasible and impactful within a healthcare setting.

• Translating Clinical Needs to Design: Effectively converting complex medical information and processes into user-friendly designs.

• Rapid Learning Curve: Quickly acquiring new skills and understanding project requirements in a fast-paced innovation environment.

Learning & Development Opportunities:

• Mentorship: Direct guidance from experienced UI/UX designers and innovation leaders.

• Project-Based Learning: Hands-on experience with real projects that provide practical skill development.

• Exposure to Healthcare Innovation: Gaining insight into how technology and design are transforming healthcare delivery.

• Networking with Professionals: Building connections that can support future career aspirations.

📝 Enhancement Note: Challenges are identified that are specific to the healthcare innovation context. Growth opportunities are framed to align with an intern's developmental goals, emphasizing learning, mentorship, and career advancement potential.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a project in your portfolio. What was the problem, your approach, the challenges, and the outcome?" (Be ready to discuss your entire design process.)

• Problem-Solving: "Imagine a scenario where patients find it difficult to access their medical records online. How would you approach designing a solution to improve this?" (Focus on user needs, iterative design, and potential features.)

• Collaboration: "Describe a time you worked on a team project. What was your role, and how did you contribute to the team's success?" (Highlight teamwork, communication, and conflict resolution if applicable.)

Company & Culture Questions:

• "Why are you interested in UI/UX design specifically within the healthcare industry?" (Connect your passion for design with OSF's mission.)

• "What do you know about OSF Innovation and its goals?" (Show you've done your research.)

Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative with a clear beginning (problem), middle (process/solutions), and end (outcome/learning).

• Visuals: Use high-quality mockups, wireframes, and prototypes to illustrate your points.

• Conciseness: Present key information efficiently, anticipating interviewer questions.

• Focus on Your Role: Clearly articulate your specific contributions, especially if it was a team project.

• Demonstrate Thought Process: Explain why you made certain design decisions.

📝 Enhancement Note: Interview preparation advice is tailored for an intern, focusing on demonstrating potential, a structured design process, and alignment with the company's mission and values. Portfolio presentation strategy emphasizes clear communication and showcasing design thinking.

📌 Application Steps

To apply for this UI/UX Internship position:

• Submit your application through the OSF HealthCare careers portal.

• Prepare your UI/UX Portfolio: Curate 2-4 of your strongest design projects, focusing on showcasing your process, problem-solving skills, and design thinking. Ensure it's easily accessible online.

• Tailor your Resume: Highlight relevant coursework, academic achievements, any design-related projects (personal or academic), and transferable skills such as communication, teamwork, and critical thinking.

• Research OSF HealthCare and OSF Innovation: Understand their mission, values, and recent work to articulate your interest and fit during interviews.

• Practice your Presentation Skills: Be ready to discuss your portfolio projects and answer behavioral and situational questions clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.