UI UX Designer

📍 Job Overview

Job Title: UI/UX Designer Company: Capco Location: Bengaluru, Karnataka, India Job Type: Full-time Category: Design Operations / User Experience Date Posted: 2025-09-19 Experience Level: Mid-Senior (5-10 years) Remote Status: On-site

🚀 Role Summary

• Spearhead user research initiatives, leveraging qualitative and quantitative methods to extract actionable insights that inform design and strategic business decisions.
• Collaborate closely with multidisciplinary teams, ensuring user-centric principles are integrated throughout the entire product development lifecycle.
• Establish and optimize design processes, aligning them with organizational objectives to foster efficiency, creativity, and impactful user experiences.
• Act as a primary advocate for the end-user, embedding customer-centricity into all product development efforts and design outputs.

📝 Enhancement Note: While the provided title is "UI UX Designer," the job description heavily emphasizes user research, strategic integration of insights, and collaboration within product lifecycles, leaning more towards a UX-centric role. The mention of "Automation Test Engineer" in the description appears to be an error and has been disregarded in favor of the stated job title and detailed responsibilities which align with UI/UX functions. The required experience of 6-8 years suggests a mid-to-senior level position within the operations and design spectrum.

📈 Primary Responsibilities

• Drive comprehensive user research initiatives, utilizing both qualitative (e.g., interviews, usability testing) and quantitative (e.g., surveys, analytics) techniques to uncover deep user needs and pain points.
• Translate research findings into actionable design recommendations, influencing product strategy, feature development, and overall user experience improvements.
• Collaborate effectively with product managers, engineers, business analysts, and other stakeholders to synthesize requirements and ensure design solutions meet user needs and business objectives.
• Design user flows, wireframes, prototypes, and high-fidelity visual designs for digital products, focusing on intuitive navigation, engaging interactions, and aesthetic appeal.
• Establish and refine design processes, standards, and best practices to enhance team efficiency, consistency, and the overall quality of design outputs within an agile framework.
• Advocate for user-centered design principles throughout the organization, educating teams on the importance of user empathy and data-driven design decisions.
• Present design concepts, research findings, and strategic recommendations to diverse stakeholder groups, effectively communicating rationale and influencing decision-making.

📝 Enhancement Note: The responsibilities listed are a synthesis of the explicit duties mentioned in the job description and common expectations for a UX Designer with 6-8 years of experience in a consulting environment like Capco, which often involves client-facing projects and strategic impact.

🎓 Skills & Qualifications

Education:

• A degree in a relevant field such as Design, Human-Computer Interaction (HCI), Psychology, Cognitive Science, Information Architecture, or Business Administration is preferred.
• Equivalent practical experience demonstrating a strong understanding of design principles and user-centered methodologies will be considered.
• Advanced degrees (Master's or Ph.D.) in related fields are considered a bonus, indicating a deeper theoretical grounding in user experience research and design.

Experience:

• A minimum of 6–8 years of professional experience in designing digital products, with a strong preference for candidates with experience in fintech, corporate banking, or other financial services sectors.
• Proven track record of guiding projects from initial ideation through to successful delivery, effectively integrating user research insights and business strategies into practical, actionable design solutions.
• Demonstrated experience working with diverse stakeholders, including business leaders, product owners, and technical teams, to align on project goals, user needs, and design solutions.
• Ability to balance strategic thinking with hands-on, detailed design execution, managing multiple priorities in a fast-paced environment.

Required Skills:

• Strong proficiency in creating detailed wireframes, interactive prototypes, and high-fidelity visual designs using industry-standard tools.
• Solid understanding and practical application of design thinking methodologies, user-centered design (UCD) principles, and agile workflows.
• Expertise in core UX disciplines including User Experience (UX) design, Interaction Design, and Responsive Design principles.
• Excellent communication skills in English, both written and verbal, with the ability to articulate design rationale, present findings, and persuade stakeholders at various levels.
• Proficiency in conducting user research, employing qualitative and quantitative techniques to gather and analyze user data.
• Strong collaboration skills, with a proven ability to work effectively within multidisciplinary teams.
• Robust problem-solving abilities, coupled with a commitment to continuous improvement and iterative design processes.
• An entrepreneurial spirit with a passion for simplifying complex problems and a drive for innovation.

Preferred Skills:

• Proficiency in collaborative design and whiteboarding tools such as Figma, Miro, or Mural.
• Experience in the fintech or corporate banking sectors, understanding the unique user needs and regulatory environments.
• Familiarity with design systems and their implementation to ensure consistency and scalability across projects.
• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better inform design feasibility and collaboration with engineering teams.

📝 Enhancement Note: The required experience level and the emphasis on financial services suggest a need for candidates who can quickly grasp complex business requirements and translate them into user-friendly interfaces, a common challenge in operations and consulting roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of digital product design projects, with a clear emphasis on UX research, user journeys, wireframes, prototypes, and final visual designs.
• Demonstrate a clear understanding of the design process for each project, detailing the problem statement, research methodologies employed, design decisions, and user feedback incorporated.
• Include case studies that highlight the candidate's ability to integrate user research insights and business strategies into tangible design solutions that drive measurable outcomes.
• Showcase experience with relevant design tools, particularly Figma, and collaborative platforms like Miro or Mural, illustrating proficiency in creating interactive prototypes and facilitating team collaboration.
• Provide evidence of problem-solving capabilities and a user-centric approach, illustrating how user needs were prioritized and met throughout the design lifecycle.

Process Documentation:

• Demonstrate experience in documenting design processes, from user research synthesis and persona creation to wireframing, prototyping, and usability testing protocols.
• Showcase an ability to articulate the rationale behind design decisions, linking them to user research findings, business objectives, and UX best practices.
• Highlight experience in creating design specifications and style guides to ensure consistency and facilitate handoffs to development teams.

📝 Enhancement Note: For a role at Capco, a consulting firm, the portfolio is critical. It should not only display design skills but also the ability to articulate strategic thinking, client-facing communication, and the process of delivering solutions within project constraints, which is a key aspect of operations in consulting.

💵 Compensation & Benefits

Salary Range:

• For a UI/UX Designer with 6-8 years of experience in Bengaluru, India, the estimated annual salary range is typically between ₹12,00,000 and ₹20,00,000 (approximately $14,400 - $24,000 USD). This range is based on industry benchmarks for experienced design professionals in major Indian tech hubs, considering Capco's standing as a global consultancy.

Benefits:

• Health Insurance: Comprehensive medical coverage for employees and potentially dependents.
• Retirement Savings Plan: Contributions to a provident fund or similar retirement savings schemes.
• Professional Development: Access to ongoing learning opportunities, training programs, certifications, and workshops to enhance design skills and industry knowledge.
• Performance Bonuses: Potential for performance-based bonuses tied to individual and company achievements.
• Paid Time Off: Generous annual leave, sick leave, and public holidays.
• Employee Assistance Programs: Support services for mental, financial, and legal well-being.
• Global Mobility Opportunities: Potential for international project assignments or transfers within Capco's global network.

Working Hours:

• The role is expected to adhere to standard full-time working hours, typically around 40 hours per week. Given the on-site nature and potential client-facing responsibilities, flexibility may be required to meet project deadlines and client needs. The primary work schedule will align with Indian Standard Time (IST).

📝 Enhancement Note: Salary estimates are based on publicly available data for similar roles in Bengaluru, India, and general knowledge of consulting industry compensation. Benefits are standard offerings for professional roles in established companies.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Capco operates within the Financial Services and Energy sectors, providing technology and management consulting services. This context means the company culture is often geared towards client success, innovation in complex environments, and delivering high-impact solutions for large enterprises. The operations within this environment are focused on project delivery, client relationship management, and continuous improvement of consulting methodologies.

Company Size:

• Capco is part of Wipro, a large global IT services and consulting company. Capco itself has a significant global presence with operations in numerous cities worldwide. For an individual, this means opportunities within a large, established organization, but also potentially a more focused, agile team environment within Capco's specific practice areas. This size provides stability and resources while maintaining a consulting firm's dynamic nature.

Founded:

• Capco was founded in 1998 and acquired by Wipro in 2021. This history indicates a mature organization with established processes and a strong track record in transformation delivery within financial services. The integration with Wipro likely brings enhanced scale and broader capabilities, influencing how operations and design teams collaborate and deliver value.

Team Structure:

• The UI/UX Designer will likely be part of a project-based team, working alongside consultants, project managers, business analysts, and technical specialists.
• Reporting structures are typically project-specific, with direct reporting to a project lead or a design practice lead.
• Cross-functional collaboration is a core aspect, requiring seamless interaction with client teams and internal Capco specialists to ensure holistic project success and integrated solutions.

Methodology:

• Capco emphasizes a client-centric, collaborative approach, often leveraging design thinking, agile methodologies, and agile workflows.
• Data analysis and insights are crucial for informing strategic recommendations and design decisions, ensuring solutions are grounded in evidence.
• Workflow planning and optimization are key to efficient project delivery and client satisfaction, with a focus on continuous improvement of consulting and design practices.
• Automation and efficiency practices are likely integrated into project delivery and internal operations to enhance productivity and client value.

Company Website:

• https://www.capco.com/

📝 Enhancement Note: Understanding Capco's position as a global consultancy within the financial services and energy sectors is vital. It suggests a fast-paced, client-driven environment where operational excellence in project delivery and stakeholder management is paramount for success.

📈 Career & Growth Analysis

Operations Career Level:

• This UI/UX Designer role is positioned at a mid-to-senior level, typically requiring 6-8 years of experience. This implies a level of autonomy, the ability to manage significant design tasks, and contribute to strategic discussions. In an operations context, this means being able to independently drive design initiatives, mentor junior designers, and effectively manage stakeholder expectations and project deliverables.

Reporting Structure:

• The role likely reports to a Design Lead, a Project Manager, or a Practice Lead within Capco's consulting structure. This structure emphasizes project-based work and cross-functional team collaboration, typical of consulting operations.

Operations Impact:

• The UI/UX Designer's impact extends to enhancing client satisfaction, improving the usability and effectiveness of digital products, which directly influences client business outcomes and Capco's reputation for delivering transformative solutions. Strategic input into design direction can significantly influence project success and client adoption rates.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specific design areas (e.g., service design, design strategy), or to develop project management and client advisory skills.
• Industry Specialization: Potential to specialize in fintech or corporate banking design, becoming a subject matter expert within Capco's service offerings.
• Leadership Potential: Progression into senior designer roles, design lead positions, or client-facing advisory roles, managing larger projects and teams.
• Continuous Learning: Access to Capco's learning platforms and training programs to stay abreast of the latest design trends, technologies, and consulting methodologies.

📝 Enhancement Note: In a consulting firm like Capco, career growth is often tied to project success, client feedback, and the development of consulting competencies alongside design skills. The ability to manage processes, stakeholders, and deliver value efficiently is key.

🌐 Work Environment

Office Type:

• The role is designated as "On-site" in Bengaluru, indicating a traditional office-based work environment. This setup is typical for consulting firms, facilitating in-person collaboration, client meetings, and team synergy.

Office Location(s):

• The primary office location is Bengaluru, Karnataka, India. This city is a major tech and business hub, providing access to talent and a dynamic professional ecosystem.

Workspace Context:

• The workspace is expected to be collaborative, fostering interaction with colleagues from diverse backgrounds and disciplines.
• Access to standard office technology, design software (like Figma), and collaborative tools (like Miro/Mural) is assumed.
• Opportunities for direct interaction with project teams, senior consultants, and potentially clients will be frequent, supporting a dynamic learning and contribution environment.

Work Schedule:

• Standard full-time working hours apply, with potential for flexible arrangements as project demands dictate. The focus is on delivering results and meeting client expectations, which may occasionally require extended hours or adjustments to the typical schedule.

📝 Enhancement Note: The on-site nature in a major city like Bengaluru suggests a professional, collaborative office setting that is conducive to the intensive teamwork often required in consulting projects.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruitment team will review applications and portfolios for basic qualifications and fit.
• Hiring Manager/Team Interview: Discussion focused on experience, skills, and understanding of UX principles, possibly including behavioral questions related to collaboration and problem-solving.
• Portfolio Presentation/Case Study: Candidates will likely be asked to present a selection of their work, discussing their design process, rationale, and the impact of their solutions. This may involve a specific case study designed to assess problem-solving and strategic thinking.
• Technical/Skills Assessment: Could include a practical design exercise or a more in-depth discussion on specific tools and methodologies.
• Final Round: May involve interviews with senior leadership or client stakeholders to assess overall fit, strategic thinking, and client-facing potential.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 strong, relevant projects that showcase a range of skills and experiences, particularly those demonstrating impact in financial services or complex environments.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the decisions you made, and the outcomes achieved. Quantify results whenever possible.
• Highlight Process: Emphasize your design thinking methodology, your approach to user research, and how you integrated insights into your designs. Show your iterative process and how you responded to feedback.
• Showcase Tools: Be prepared to discuss your proficiency with tools like Figma, Miro, and prototyping software.
• Tailor to Capco: Research Capco's work and clients. If possible, highlight projects that align with their industry focus or demonstrate experience relevant to their consulting services.

Challenge Preparation:

• Be ready for potential design challenges or case studies that require you to think critically about a business problem and propose a UX solution within a time constraint.
• Prepare to articulate your thought process clearly, demonstrating your understanding of user needs, business goals, and design best practices.
• Practice presenting your work and ideas concisely and persuasively, as communication is a key requirement for this role.

📝 Enhancement Note: Consulting interviews, especially for design roles, place a strong emphasis on demonstrating a structured approach to problem-solving, clear communication, and the ability to deliver tangible value within project frameworks. The portfolio is the primary evidence of this.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaborative design work. Proficiency is a must.
• Miro/Mural: Key for collaborative whiteboarding, brainstorming, user journey mapping, and design thinking workshops.
• Prototyping Tools: (e.g., InVision, Adobe XD, Principle) for creating interactive prototypes to test user flows and interactions.
• User Research Platforms: (e.g., UserTesting.com, Lookback) for conducting remote usability testing and gathering user feedback.

Analytics & Reporting:

• Web Analytics Tools: (e.g., Google Analytics, Adobe Analytics) to understand user behavior on digital platforms.
• Data Visualization Tools: (e.g., Tableau, Power BI) may be used to present research findings and performance metrics.

CRM & Automation:

• While not direct design tools, familiarity with CRM systems (like Salesforce) and project management/collaboration tools (like Jira, Confluence) can be beneficial for understanding the product ecosystem and team workflows.

📝 Enhancement Note: Proficiency in Figma and collaborative tools like Miro is critical for this role, reflecting modern design team operations and consulting project workflows.

👥 Team Culture & Values

Operations Values:

• Client Focus: A strong commitment to understanding and meeting client needs, delivering exceptional value and service.
• Innovation: Encouraging creative thinking and the exploration of new ideas to solve complex problems and drive transformation.
• Collaboration: Fostering a team-oriented environment where diverse perspectives are valued and shared to achieve common goals.
• Excellence: A dedication to high-quality work, continuous improvement, and delivering impactful results.
• Integrity: Upholding ethical standards and transparency in all interactions with clients and colleagues.

Collaboration Style:

• Cross-functional Integration: The role requires seamless collaboration with consultants, business analysts, developers, and project managers, integrating UX expertise into broader project teams.
• Process Review Culture: Openness to feedback, iterative design, and continuous refinement of processes and deliverables to enhance efficiency and quality.
• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across teams to foster collective growth and expertise.

📝 Enhancement Note: Capco's culture, as a consulting firm, emphasizes teamwork, client delivery, and a proactive approach to problem-solving, all of which are critical for operational success in project-based environments.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Stakeholder Needs: Balancing the requirements and expectations of multiple stakeholders with diverse priorities.
• Adapting to Fast-Paced Environments: Thriving in dynamic project settings with tight deadlines and evolving requirements.
• Simplifying Complexity: Translating intricate business processes or technical concepts into intuitive and user-friendly designs.
• Advocating for User-Centricity: Championing user needs within project teams and ensuring they remain central to decision-making.

Learning & Development Opportunities:

• Operations Skill Advancement: Gaining exposure to project management, client advisory, and strategic consulting alongside design expertise.
• Industry Exposure: Deepening knowledge of financial services and energy sectors through diverse client projects.
• Mentorship: Opportunities to learn from experienced consultants and design leaders within Capco.
• Certification: Potential for certifications in UX, design thinking, or agile methodologies.

📝 Enhancement Note: The challenges presented are common in consulting operations, where adaptability, strong communication, and strategic problem-solving are crucial for success and growth.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Walk me through a project where you had to solve a complex user problem. What was your approach, what challenges did you face, and what was the outcome?" Prepare to detail your research, ideation, design, and testing phases, highlighting your decision-making process.
• Collaboration & Stakeholder Management: "Describe a time you had to work with difficult stakeholders or manage conflicting requirements. How did you ensure alignment and deliver a successful design?" Focus on your communication strategies, negotiation skills, and ability to build consensus.
• User-Centricity & Impact: "How do you ensure user needs are prioritized throughout a project lifecycle, especially when business goals might conflict?" Be ready to provide examples of how you advocate for users and measure the impact of your design decisions.

Company & Culture Questions:

• Capco's Values: Research Capco's mission, values, and recent projects. Be prepared to discuss how your own approach aligns with their emphasis on innovation, client success, and collaboration.
• Team Dynamics: "How do you prefer to collaborate within a project team?" Discuss your experience working in multidisciplinary teams and your communication style.

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction to the project and problem, your role, the process (research, ideation, design, testing), key design decisions and rationale, outcomes and impact (quantified if possible), and lessons learned.
• Visuals: Use high-quality visuals of your work, including user flows, wireframes, prototypes, and final designs. Keep text concise on slides, using your narration to provide detail.
• Storytelling: Frame your projects as stories that highlight your problem-solving skills and ability to deliver value. Connect your design decisions back to user insights and business objectives.
• Engagement: Be prepared to answer questions about your work, defend your design choices, and discuss alternative approaches. Engage with the interviewers and show enthusiasm for your craft.

📝 Enhancement Note: Interview preparation for a consulting role like this should focus on demonstrating not just design skills but also strategic thinking, client-facing capabilities, and a structured, results-oriented approach to operations within project delivery.

📌 Application Steps

To apply for this UI/UX Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Customization: Curate a portfolio that prominently features projects demonstrating your UX research capabilities, wireframing, prototyping, and visual design skills, ideally with examples from fintech or financial services.
• Resume Optimization: Tailor your resume to highlight your 6-8 years of experience, specific UI/UX skills, proficiency in tools like Figma, and any relevant industry experience. Quantify achievements and responsibilities where possible to showcase impact.
• Interview Preparation: Practice articulating your design process, decision-making rationale, and user advocacy through example scenarios. Prepare to present 2-3 key projects from your portfolio, focusing on the story, your role, and the outcomes.
• Company Research: Familiarize yourself with Capco's services, client base, and company culture, particularly their focus on transformation within financial services and energy sectors. Understand how your skills and approach align with their operational ethos.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.