Staff Product Designer

Copper CRM
Full_time$165k-195k/year (CAD)
<p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Copper is the client and project management platform purpose-built for professional services businesses. Think marketing and creative agencies, consultancies, media firms, and other project-based teams that run on relationships, not transactions.</span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">These businesses don&#8217;t follow simple, linear sales cycles. Their work is complex, collaborative, and ongoing. They&#8217;re constantly moving between pitching new clients, managing active engagements, and delivering on tight timelines. Yet most CRMs ignore this reality - forcing sales and delivery teams into siloed tools that don&#8217;t talk to each other.</span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">That&#8217;s the gap we&#8217;re closing. Copper helps service-based teams manage the entire customer journey in one beautifully designed, Google Workspace-native platform - from first email to final deliverable. With a shared view of contacts, deals, tasks, and projects, our customers eliminate duplicate work, reduce handoff issues, and create consistently excellent client experiences.</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Thousands of professional services firms trust Copper to keep their client work on track and we&#8217;re just getting started. Backed by $100 million in funding and growing fast, we&#8217;re building the modern operating system for relationship-led businesses.</span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Copper is looking for a positive, customer-oriented Staff Product Designer to join one of the product development teams. You will play a key role in shaping the next-generation AI CRM for professional services by helping teams save time, strengthen client relationships, and scale their businesses through smarter automation all while collaborating with a product-led, growth-minded team dedicated to innovation that feels natural and human.</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#202124;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">&#8212;--</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:11.5pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We&#8217;re looking for a Staff Product Designer to help guide and influence the evolution of Copper&#8217;s product experience as we make the leap into a new era of AI CRM. This role is about collaborating across product, engineering, and leadership to shape a design vision that empowers our customers to work smarter, faster, and with less friction &#8212; without taking over their workflows.</span></span></span></span></span></span><br>&#160;</p><p style="line-height:1.38;margin-bottom:8px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What you&#8217;ll do&#8230;</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Help shape the design vision for Copper&#8217;s transition into an AI-first CRM for professional services.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Collaborate with cross-functional teams to inform the design direction of new AI-powered features, such as automated data capture, intelligent task suggestions, and predictive pipeline management.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Contribute to end-to-end product experiences, helping translate complex workflows into simple, elegant interactions.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Mentor and inspire the design team, raising the bar for design quality and thinking, without taking a top-down approach.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Partner with product leadership to ensure the design perspective informs strategy and roadmap decisions.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Evolve our design system to support AI-driven user interfaces and scalable design practices.</span></span></span></span></span></span></li></ul><p style="line-height:1.38;margin-bottom:8px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What you&#8217;ll bring&#8230;</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">8+ years of experience in product design, with exposure to B2B SaaS and/or productivity tools for professional services.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">A track record of influencing and guiding the creation of AI-enabled or automation-driven experiences.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong portfolio demonstrating simplification of complex workflows into intuitive design solutions.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Collaborative, facilitative style &#8212; comfortable influencing executives and teams without heavy-handed ownership.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#1d1c1d;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Empathy for the challenges of professional service businesses and how they manage client relationships.</span></span></span></span></span></span></li></ul><p style="line-height:1.38;margin-bottom:8px;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Why work here?</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Competitive salary</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Comprehensive benefits and time-off/leave policies</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Unlimited vacation</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Flexible fully remote work hours</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Generous stock options</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Maternity/paternity top-up</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Monthly internet and cell phone allowance</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Learning &amp; Development program</span></span></span></span></span></span></li></ul><p style="line-height:1.38;background-color:#ffffff;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The compensation range for this role is between $165,000 - $195,000 CAD depending on your experience, skills and qualifications.&#160; At Copper, we are committed to fair and equitable compensation practices that align with market standards.</span></span></span></span></span></span></p><p style="line-height:1.38;background-color:#ffffff;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Our teams are distributed across the UK, Canada and in the United States. We are remote first, and we are an equal-opportunity employer.</span></span></span></span></span></span></p><p style="line-height:1.38;background-color:#ffffff;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">At Copper we are committed to building and empowering a diverse and inclusive environment.&#160; We recognize that diverse teams are strong teams, so we encourage people from all backgrounds to apply.&#160;</span></span></span></span></span></span></p><p style="line-height:1.38;background-color:#ffffff;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Montserrat, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">If this opportunity sounds interesting, apply today!&#160; We would like to hear from you.</span></span></span></span></span></span></p>

Application Requirements

8+ years of experience in product design, particularly in B2B SaaS or productivity tools for professional services is required. A strong portfolio demonstrating the simplification of complex workflows into intuitive design solutions is essential.