Sr UX Designer I

📍 Job Overview

Job Title: Sr UX Designer I
Company: Reed Technology (LexisNexis Legal & Professional)
Location: Mexico City, Mexico
Job Type: Full-Time
Category: User Experience (UX) Design / Product Design
Date Posted: 2025-12-10
Experience Level: 6-8 Years
Remote Status: Hybrid (2-4 days onsite per week)

🚀 Role Summary

• Lead design strategy for a specific business or product line within the legal technology sector, focusing on enhancing user workflows and product adoption.
• Advocate for user needs by deeply understanding customer use cases and translating them into intuitive and effective design solutions.
• Drive product innovation and growth by engaging directly with customers to identify unmet needs and co-create valuable solutions.
• Foster a user-centered design culture by coaching cross-functional teams and ensuring design decisions are informed by user insights and data.
• Contribute to the development and implementation of advanced AI and technology solutions for the legal market, ensuring ethical and innovative product design.

📝 Enhancement Note: While the role is "Sr UX Designer I," the description emphasizes leadership in design strategy, customer engagement, and mentorship, positioning it as a senior individual contributor with potential for team influence, rather than a direct people management role. The focus on legal technology and AI integration suggests a specialized UX domain.

📈 Primary Responsibilities

• Develop and execute comprehensive design strategies for assigned product lines, ensuring alignment with business objectives and customer value.
• Create and refine user-centered design processes, from discovery and ideation to prototyping and user testing, to ensure robust design outcomes.
• Champion user needs throughout the product development lifecycle, acting as the primary advocate for user experience in cross-functional team discussions.
• Coach and guide junior designers and product teams on UX best practices, methodologies, and the application of user insights.
• Collaborate closely with UX Researchers, Product Managers, and Engineering teams to integrate user feedback and data analytics into iterative design improvements.
• Drive customer engagement initiatives to foster product innovation, gather feedback, and identify opportunities for market differentiation and growth.
• Proactively identify and address data gaps by collaborating with relevant stakeholders to gather necessary information for informed design decisions.
• Utilize analytics and user insights to inform design iterations, optimize user flows, and measure the impact of design changes on key business metrics.
• Manage the creation and delivery of all UCD (User-Centered Design) deliverables, ensuring quality and adherence to project timelines.
• Apply Human Factors Engineering principles and other UCD methodologies to ensure products are safe, effective, and user-friendly.
• Contribute to broader product strategy discussions, bringing a user-centric perspective to shape the future direction of LexisNexis Legal & Professional offerings.
• Challenge existing designs and processes constructively, encouraging a culture of continuous improvement and innovation within the design and product teams.

📝 Enhancement Note: Responsibilities are structured to highlight leadership, strategic thinking, and cross-functional collaboration, common in senior UX roles. The emphasis on "creating processes" and "coaching teams" suggests a proactive approach to improving design operations and team capabilities.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience:

• 6–8 years of progressive experience in User Experience (UX) Design, with a proven track record of delivering successful digital products.
• Demonstrated experience in leading design strategy for significant product lines or business areas.

Required Skills:

• Bilingual Fluency: Professional proficiency in both English and Spanish is essential for effective communication with global teams and diverse user bases.
• User-Centered Design (UCD): Deep understanding and practical application of UCD principles, methodologies, and best practices.
• Interaction Design: Expertise in designing intuitive and efficient user interfaces and workflows across multiple platforms.
• Design Tools Mastery: Proficiency in industry-standard design and prototyping tools such as Figma, Azure, and Storybook.
• Agile Frameworks: Expertise in working within Agile development environments, understanding sprints, user stories, and iterative development cycles.
• Customer Engagement: Proven ability to engage customers directly to gather insights, validate designs, and drive product innovation.
• Data Analysis & Insights: Ability to interpret user data, analytics, and research findings to inform design decisions and measure impact.
• Cross-Functional Collaboration: Strong ability to work effectively with product managers, engineers, researchers, and other stakeholders.
• Mentorship: Capability to informally mentor junior designers, providing guidance and fostering their professional development.

Preferred Skills:

• Human Factors Engineering: Applied knowledge of Human Factors principles for designing safe, effective, and efficient systems.
• UX Research Integration: Experience collaborating with UX Researchers to incorporate user insights seamlessly into the design process.
• Product Strategy Contribution: Experience contributing to high-level product strategy and roadmap development.
• Experience with AI/ML Products: Familiarity with designing user experiences for AI-powered or machine learning-driven applications, particularly in the legal tech domain.
• Portfolio of Multi-Platform Designs: A strong portfolio showcasing design work across various platforms (web, mobile, desktop).

📝 Enhancement Note: The requirement for bilingual fluency (English/Spanish) and specific location in Mexico City are critical. The mention of Azure and Storybook alongside Figma suggests a modern development stack and a need for designers familiar with component-based design systems and potentially cloud-based development environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing 6-8 years of UX design experience, with a strong emphasis on end-to-end product design processes.
• Case studies demonstrating leadership in design strategy for complex products or business lines within enterprise software or regulated industries.
• Examples of how user research, data analysis, and customer feedback were leveraged to drive design decisions and achieve measurable business outcomes.
• Visualizations of user flows, wireframes, prototypes, and final UI designs for multiple platforms (web, mobile, desktop), highlighting problem-solving and user advocacy.
• Evidence of contributions to product innovation and customer engagement initiatives, showcasing an ability to identify opportunities and create value.

Process Documentation:

• Examples of user-centered design processes developed or refined by the candidate, detailing discovery, ideation, prototyping, testing, and iteration phases.
• Documentation illustrating how user insights were integrated into design workflows and how design deliverables were managed within Agile frameworks.
• Case studies detailing the implementation of design systems or component libraries (e.g., using tools like Storybook), emphasizing consistency and efficiency.
• Demonstrations of how key performance indicators (KPIs) and metrics were defined and used to test and iterate on designs, showcasing a data-driven approach.

📝 Enhancement Note: For a Senior UX Designer role, a portfolio is crucial. It needs to go beyond just showcasing final designs. Candidates should be prepared to articulate their design process, the rationale behind their decisions, the challenges they faced, and the impact of their work using quantifiable metrics where possible. Demonstrating experience with enterprise-level tools like Azure and design system components (Storybook) will be highly advantageous.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Senior UX Designer with 6-8 years of experience in Mexico City, the estimated annual salary range is MXN $750,000 - $1,100,000. This estimate considers the cost of living in Mexico City, the specialized nature of legal tech, and the bilingual requirement.

Benefits:

• Private Medical/Dental Plan: Comprehensive health coverage for employees and potentially dependents.
• Savings Fund: A company-supported savings plan, likely involving employee and employer contributions.
• Life Insurance: Financial protection for the employee's beneficiaries.
• Meal/Grocery Voucher: A supplementary benefit to assist with food and grocery expenses.
• Flexible Working Hours: Ability to adjust work start and end times to optimize productivity and work-life balance.
• Wellbeing Initiatives: Access to various programs aimed at promoting employee health and wellness.
• Shared Parental Leave: Support for new parents during the crucial early stages of childcare.
• Study Assistance: Potential support for further education, certifications, or professional development.
• Sabbaticals: Opportunities for extended leave for personal or professional rejuvenation.

Working Hours:

• Standard full-time hours, likely around 40 hours per week, with flexibility in daily scheduling to accommodate personal needs and peak productivity times.

📝 Enhancement Note: The salary range is an estimate for Mexico City, considering the experience level and the specialized nature of the legal tech industry. The benefits package is comprehensive, with a strong emphasis on work-life balance and employee well-being, which is a key selling point for senior roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal Technology / Information Services / Analytics. LexisNexis Legal & Professional operates within the rapidly evolving legal tech sector, providing critical information, analytics, and decision tools to legal and business professionals globally. This industry is characterized by innovation, data-driven solutions, and the increasing adoption of AI. Company Size: LexisNexis Legal & Professional is part of RELX, a global provider. LexisNexis itself has approximately 11,800 employees worldwide. This indicates a large, established organization with significant resources, global reach, and structured processes, but also potential for specialized teams and focused product development. Founded: While not explicitly stated for LexisNexis, its parent company RELX has a long history, and LexisNexis itself was a digital pioneer in bringing legal information online. This suggests a company with a heritage of innovation and adaptation to technological shifts.

Team Structure:

• Operations Team: The UX team operates within a larger structure that likely includes Product Management, Engineering (Software Development), UX Research, and potentially Data Science/AI specialists.
• Reporting Structure: This Senior UX Designer I role likely reports to a UX Lead, Design Manager, or Head of Product Design for their specific business or product line. Collaboration will be with peers and cross-functional teams.
• Cross-Functional Collaboration: Expect close collaboration with Product Managers to define product strategy and requirements, Software Engineers to implement designs, and UX Researchers to validate user needs and design effectiveness. The role also involves direct customer engagement.

Methodology:

• Data Analysis & Insights: A strong emphasis on using analytics, user behavior data, and research findings to inform design decisions and measure product performance.
• Workflow Planning & Optimization: Focus on designing efficient, intuitive workflows that improve user productivity and satisfaction within complex legal environments.
• Automation & Efficiency Practices: Integration of AI and advanced technologies to automate tasks and enhance efficiency for legal professionals. The company is committed to "ethical, innovative solutions using the best models for each legal use case."

Company Website: https://www.lexisnexis.com/ (LexisNexis Legal & Professional) and https://www.relx.com/ (Parent Company RELX)

📝 Enhancement Note: The company's focus on AI and advanced technologies in the legal sector implies that UX designers will be working on cutting-edge problems and require a forward-thinking approach. The large organizational structure suggests opportunities for exposure to various projects and career paths, but also a need to navigate established processes.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Sr UX Designer I," indicating an advanced individual contributor level. It signifies a deep expertise in UX design principles and methodologies, with the capacity to lead design strategy for significant product areas, mentor junior colleagues, and influence cross-functional teams. It's a stepping stone towards Principal UX Designer, UX Lead, or Design Manager roles. Reporting Structure: The Senior UX Designer I will likely report to a Design Manager or Head of UX/Product Design. They will work collaboratively with Product Managers, Engineers, and UX Researchers, acting as a key design voice within product teams. Operations Impact: The UX Designer's impact is critical for driving product adoption, customer satisfaction, and ultimately, revenue growth within the legal tech market. By creating intuitive and efficient tools, they directly contribute to user productivity, decision-making accuracy, and improved outcomes for legal professionals, which is the core value proposition of LexisNexis.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specialized areas like AI-driven design, complex data visualization, or specific legal domain UX challenges.
• Leadership Development: Potential to take on project leadership, informal team mentorship, and contribute to defining design standards and processes for the broader organization.
• Cross-Functional Exposure: Gain experience working with diverse teams across different product lines and geographies within the global RELX organization.
• Industry Specialization: Develop deep expertise in the legal technology sector, a high-demand and intellectually stimulating field.
• Potential for Management: With demonstrated leadership and team influence, there could be pathways towards formal management roles (e.g., Design Manager) in the future.

📝 Enhancement Note: The "I" in "Sr UX Designer I" typically denotes an entry-level senior role, suggesting that while significant experience is required, there's ample room for growth within the organization and the broader RELX group. The emphasis on mentorship and strategy points towards developing leadership skills.

🌐 Work Environment

Office Type: Hybrid work model, requiring 2-4 days per week onsite in Mexico City. This suggests a collaborative office environment designed to foster teamwork, brainstorming, and in-person interaction, balanced with the flexibility of remote work. Office Location(s): Mexico City, Mexico. This specific location is a firm requirement. Workspace Context:

• Collaborative Environment: The hybrid model and company culture likely promote an environment where designers can easily collaborate with peers, product managers, and engineers through planned meetings and spontaneous interactions.
• Operations Tools & Technology: Access to standard design software (Figma) and potentially enterprise tools (Azure) and design system platforms (Storybook) will be available. The company's investment in AI and advanced tech suggests a modern tech stack.
• Team Interaction: Opportunities for regular interaction with UX researchers, other designers, and product stakeholders, facilitating knowledge sharing and collective problem-solving.

Work Schedule:

• Full-time (approximately 40 hours/week) with flexible working hours. This allows employees to adjust their daily schedules to maximize productivity and manage personal commitments, a key aspect of the company's commitment to work-life balance.

📝 Enhancement Note: The hybrid nature of the role is a crucial detail, requiring candidates to be based in Mexico City and comfortable with a mix of remote and in-office work. The emphasis on flexibility in working hours is a significant benefit for work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, bilingualism, and interest in the role and company.
• Hiring Manager Interview: Discussion with the hiring manager to delve deeper into experience, design philosophy, leadership potential, and cultural fit.
• Portfolio Review & Design Challenge: A dedicated session where the candidate presents their portfolio, discussing key case studies. This may be accompanied by a design challenge (e.g., a take-home exercise or a live whiteboarding session) to assess problem-solving skills, design process, and strategic thinking.
• Cross-Functional Team Interviews: Meetings with potential peers (other designers, researchers) and stakeholders (Product Managers, Engineers) to evaluate collaboration skills and technical acumen.
• Final Interview: Potentially with a senior leader or executive to assess overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best demonstrate your experience in leading design strategy, user advocacy, and driving product innovation, particularly in complex or enterprise environments.
• Focus on Process & Rationale: For each case study, clearly articulate the problem, your role, the design process you followed (discovery, ideation, testing, iteration), the challenges you encountered, and the rationale behind your key decisions.
• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, reduced support tickets, user satisfaction scores).
• Showcase Collaboration: Highlight instances where you successfully collaborated with cross-functional teams and leveraged user insights and data analytics.
• Tailor to Legal Tech: If possible, include projects that show an understanding of complex data, regulated industries, or enterprise software, even if not directly in legal tech.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, thoroughly research LexisNexis, its products, and its target users (legal professionals). Understand the challenges they face.
• Focus on Process: Demonstrate your systematic approach to problem-solving. Outline your steps, assumptions, and how you would gather more information if needed.
• Communicate Clearly: Articulate your thought process, design choices, and potential solutions clearly and concisely. Be prepared to explain trade-offs.
• Consider Scalability and Ethics: For a company like LexisNexis, consider how your designs scale and adhere to ethical principles, especially concerning data privacy and AI usage.

📝 Enhancement Note: Given the seniority of the role and the nature of the company, expect a rigorous interview process that heavily emphasizes strategic thinking, process maturity, and the ability to articulate the business impact of design decisions. The portfolio review will be a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Proficiency is expected for creating high-fidelity mockups and interactive prototypes.
• Azure: Mentioned as a relevant technology. This could imply familiarity with Azure DevOps for version control and collaboration, or potentially cloud-based design and development workflows hosted on Azure.
• Storybook: A tool for developing, testing, and showcasing UI components. Proficiency indicates experience with design systems and component-based architecture.

Analytics & Reporting:

• General Analytics Platforms: While specific tools aren't listed, expect to use tools like Google Analytics, Adobe Analytics, or internal BI tools to track user behavior, product performance, and A/B test results.
• Data Visualization Tools: Ability to interpret data presented in dashboards (e.g., Tableau, Power BI, Looker) to inform design decisions.

CRM & Automation:

• CRM Systems: Familiarity with CRM platforms (e.g., Salesforce) might be beneficial for understanding sales and customer data that influences product design and strategy, though not a primary tool for UX itself.
• Workflow Automation: Understanding of how user workflows can be automated or streamlined through technology is crucial for designing efficient legal tech solutions.

📝 Enhancement Note: Proficiency in Figma is standard. The inclusion of Azure and Storybook suggests a modern development environment and a need for designers who can work with established design systems and potentially cloud-native platforms. Experience with enterprise-level tools and workflows is implied.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value is deeply understanding and advocating for user needs, ensuring that all design decisions prioritize customer value and experience.
• Innovation & Ethics: Commitment to developing ethical, innovative solutions using advanced technologies like AI, pushing the boundaries of legal technology responsibly.
• Collaboration: Strong emphasis on teamwork and cross-functional collaboration to achieve shared goals and deliver integrated product experiences.
• Data-Driven Decision Making: Utilizing analytics, user research, and metrics to guide design choices and measure the effectiveness of solutions.
• Continuous Improvement: A culture that encourages constructive feedback, challenges the status quo, and actively seeks opportunities for process and product enhancement.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be active participants in product teams, working closely with Product Management, Engineering, and Research to co-create solutions.
• Process Review & Feedback: An environment that values open communication, constructive critique, and regular feedback loops to refine designs and processes.
• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and new ideas across the design team and with other departments.

📝 Enhancement Note: The company's values emphasize a blend of innovation, ethical responsibility, and a strong user focus, which are critical for a Senior UX role in a sensitive industry like legal tech. The collaborative style is essential for success in a hybrid, cross-functional environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex User Needs: Designing for legal professionals involves understanding intricate workflows, high-stakes decision-making, and specific regulatory requirements, which can be challenging to grasp and translate into intuitive designs.
• Balancing Innovation with Stability: Integrating cutting-edge AI and technology while maintaining the reliability and trust required by legal professionals presents a significant design challenge.
• Cross-Functional Alignment: Ensuring consistent design vision and execution across diverse teams and geographies within a large global organization requires strong communication and negotiation skills.
• Navigating Legacy Systems & Processes: In a large, established company, there may be legacy systems or established processes that need to be integrated with or improved upon, requiring strategic and adaptable design approaches.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to attend workshops, webinars, or conferences focused on UX design for AI, legal tech, or advanced analytics.
• Industry Certifications: Potential support for certifications relevant to UX, Agile methodologies, or specific design tools and platforms.
• Mentorship Programs: Formal or informal mentorship opportunities with senior designers or leaders within LexisNexis or RELX to guide career development.
• Exposure to Global Projects: The chance to contribute to products used worldwide, offering a broad perspective on international user needs and market dynamics.

📝 Enhancement Note: The challenges inherent in this role — designing for complex professional users and integrating advanced tech — also present significant opportunities for professional growth and skill development, making it an attractive prospect for ambitious UX designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design strategy for a significant product or feature. What was your process, and what was the outcome?" (Focus on leadership, strategic thinking, and impact.)
• "How do you ensure user needs are met when working within cross-functional teams that may have competing priorities?" (Highlight collaboration, advocacy, and negotiation skills.)
• "Walk us through a complex UX problem you solved. What was your approach, and what data or insights guided your decisions?" (Emphasize problem-solving methodology, data utilization, and iterative design.)

Company & Culture Questions:

• "What interests you about LexisNexis and the legal technology industry?" (Research the company's mission, products, and recent news.)
• "How do you approach mentoring junior designers or coaching teams on UX best practices?" (Demonstrate leadership potential and willingness to share knowledge.)
• "How would you measure the success of a new UX design for a legal professional tool?" (Discuss KPIs, metrics, and user feedback mechanisms relevant to productivity and efficiency.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: PROBLEM -> YOUR ROLE -> PROCESS -> SOLUTION -> OUTCOME/IMPACT.
• Highlight Your Contribution: Be explicit about what you did, especially in collaborative projects. Use "I" statements for your individual contributions and "we" for team efforts.
• Showcase Design Systems: If you have experience with design systems or component libraries (like Storybook), prepare to discuss how you've used them to ensure consistency and efficiency.
• Be Ready for Deep Dives: Anticipate questions about specific design choices, trade-offs you made, and how you handled user feedback or technical constraints.
• Emphasize Bilingualism: Be prepared to discuss how your fluency in English and Spanish enhances your ability to serve diverse user bases or collaborate with global teams.

📝 Enhancement Note: Interview preparation should focus on demonstrating a mature UX process, strong strategic thinking, excellent communication skills, and a clear understanding of how design contributes to business objectives, particularly within the context of enterprise software and legal technology.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Workday portal.
• Portfolio Customization: Ensure your portfolio prominently features case studies demonstrating your experience in leading design strategy, user advocacy, and driving product innovation, ideally with examples relevant to enterprise software or complex professional tools.
• Resume Optimization: Tailor your resume to highlight your 6-8 years of UX design experience, bilingual fluency (English/Spanish), proficiency in Figma, Azure, and Storybook, and experience with Agile frameworks and customer engagement. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, rationale, and the business impact of your work. Prepare specific examples for strategy, collaboration, and problem-solving questions, and be ready to present your portfolio compellingly.
• Company Research: Thoroughly research LexisNexis Legal & Professional, its mission, its products (especially AI-driven legal tech), and its parent company RELX. Understand the legal industry's challenges and how UX design can address them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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