Sr UX Designer

📍 Job Overview

Job Title: Sr UX Designer Company: Gartner Location: Gurgaon - Cyber Park, Haryana, India Job Type: FULL_TIME Category: User Experience (UX) Design / Product Design Date Posted: 2026-02-20 Experience Level: 5-10 years Remote Status: Hybrid

🚀 Role Summary

• This Senior UX Designer role focuses on shaping and enhancing business-critical product lines through exceptional user experience and customer-centric design principles.
• The position involves a blend of strategic product innovation and practical application of lean product development methodologies within an agile scrum team environment.
• Key responsibilities include conducting user research, translating insights into design artifacts, and iterating on product functionality to ensure a high bar for ease-of-use and customer satisfaction.
• The role requires a strong goal-orientation, a deep understanding of user-centered design, and the ability to leverage AI tools for ideation and collaboration in a dynamic digital product development setting.

📝 Enhancement Note: While the original posting is for a "Sr UX Designer," this enhancement frames the role through the lens of its impact on business operations and revenue generation by emphasizing product line growth, customer value, and ROI. The focus on "business-critical product lines" and "customer-obsessed" design directly links UX to operational success and market competitiveness.

📈 Primary Responsibilities

• Conceptualize and execute user research, including interviews, surveys, and usability testing, to gather critical customer insights.
• Translate research findings into comprehensive design artifacts such as sitemaps, user flows, customer journey maps, wireframes, mockups, and interactive prototypes.
• Design and deliver wireframes, user stories, reusable UX components, and front-end library elements that are optimized for a broad spectrum of devices and interfaces.
• Identify and resolve design challenges by applying user-centered design (UCD) principles, human-computer interaction (HCI) best practices, and iterative design processes.
• Champion a "lean" product development approach, focusing on early validated learnings to accelerate the delivery of customer value and shorten development cycles.
• Prioritize and manage multiple long-term and short-term projects, balancing workflow based on projected Return on Investment (ROI) and tangible business value.
• Integrate and leverage AI tools (e.g., Figma Make, Loveable, Replit) for ideation, rapid prototyping, and collaborative stakeholder engagement.
• Ensure designs meet stringent usability and accessibility standards, enhancing overall product efficacy and user adoption.

📝 Enhancement Note: The responsibilities have been expanded to highlight the operational impact of UX design. Specific actions like "translating insights into design artifacts," "championing lean product development," and "prioritizing based on ROI" are crucial for operations professionals to understand how the role contributes to efficiency and business goals.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in a related discipline (e.g., Human-Computer Interaction, Graphic Design, Industrial Design, Computer Science, Psychology) or equivalent practical experience.

Experience:

• 5 to 7 years of progressive experience in product/UI design solutions specifically within completely digital environments.
• Demonstrated experience in designing and delivering user experiences that have demonstrably improved key business metrics.

Required Skills:

• User Research & Analysis: Proven ability to conduct user research (interviews, surveys, usability testing) and analyze findings to inform design decisions.
• Design Artifact Creation: Proficiency in creating user flows, sitemaps, customer journey maps, wireframes, mockups, and interactive prototypes.
• User-Centered Design (UCD) & HCI: Solid grasp of UCD principles, human-computer interaction concepts, heuristic analysis, usability, and accessibility standards.
• Front-End Development Proficiency: Working knowledge of HTML, CSS, and front-end development principles, enabling effective collaboration with engineering teams.
• AI Tool Integration: Experience generating ideas and prototypes using AI tools such as Figma Make, Loveable, Replit, or similar cutting-edge AI platforms.
• Visual Design & Branding: Strong visual design instincts, understanding of brand consistency, and the ability to create aesthetically pleasing and functionally effective interfaces.
• Agile/Lean Methodologies: Experience working within agile scrum teams and applying lean product principles for iterative development and rapid learning.
• Problem-Solving: Ability to identify complex design problems and devise elegant, user-centric solutions.

Preferred Skills:

• Experience with A/B testing and rapid prototyping techniques to validate design hypotheses.
• Familiarity with design systems and the creation of reusable UX components and front-end libraries.
• Experience in a hybrid work environment, collaborating effectively with geographically distributed teams.
• Demonstrated ability to clearly articulate design processes, ideas, and solutions to both technical and non-technical stakeholders.
• A passion for resolving user pain points through innovative and impactful design.

📝 Enhancement Note: The requirements have been structured to emphasize operational relevance. "Front-End Development Proficiency" is crucial for understanding implementation constraints, and "AI Tool Integration" highlights a modern operational skill. The distinction between required and preferred skills helps candidates prioritize their development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A curated portfolio showcasing 3-5 detailed case studies that demonstrate a complete design process from problem identification to solution implementation and impact measurement.
• Problem Definition & Research: Clear articulation of the user problems or business challenges addressed, supported by evidence of user research and analysis.
• Design Process Documentation: Visual representation of the design journey, including user flows, wireframes, iterative mockups, and prototyping details.
• Solution & Rationale: Presentation of the final design solution with a clear rationale for design decisions, referencing user insights and business objectives.
• Impact & Metrics: Quantifiable results demonstrating the impact of the designed solutions on key business metrics (e.g., conversion rates, task completion time, user satisfaction scores, revenue impact).

Process Documentation:

• Workflow Design: Examples of designed user workflows and system interactions that optimize efficiency and user experience.
• System Integration: Documentation of how UX designs integrate with existing or new technological systems and platforms.
• Iterative Improvement: Evidence of design iteration based on user feedback, A/B testing, or analytics data, showcasing a commitment to continuous process optimization.

📝 Enhancement Note: This section is entirely inferred based on the role of a "Sr UX Designer" and the emphasis on "business-critical product lines" and "lean product principles." A strong portfolio demonstrating process and impact is standard for senior operational and design roles.

💵 Compensation & Benefits

Salary Range:

• Based on Gartner's typical compensation structure for senior roles in India, and considering the experience level (5-7 years) and location (Gurgaon), the estimated annual salary range for a Sr UX Designer is likely between ₹1,500,000 and ₹2,500,000 (Indian Rupees). This range can vary based on specific skills, interview performance, and market demand.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and eligible dependents.
• Retirement Savings Plan: Contributions to a provident fund or similar retirement savings scheme.
• Paid Time Off (PTO): Generous vacation days, sick leave, and public holidays.
• Professional Development: Access to training programs, workshops, conferences, and online learning resources to enhance UX and design skills.
• Hybrid Work Flexibility: Support for a hybrid work model, balancing in-office collaboration with remote flexibility.
• Performance-Based Bonuses: Potential for annual bonuses tied to individual and company performance.
• Employee Assistance Program (EAP): Confidential counseling and support services.
• Global Mobility Opportunities: Potential for international assignments or exposure within Gartner's global network.

Working Hours:

• Standard full-time work hours are typically 40 hours per week, with flexibility offered within Gartner's hybrid work environment. Core working hours may be established to ensure team collaboration and availability for key meetings.

📝 Enhancement Note: Salary is estimated based on industry benchmarks for Senior UX Designers in India, specifically Gurgaon, considering Gartner's known compensation practices for experienced professionals. Benefits are inferred from typical offerings at large, global technology and research firms.

🎯 Team & Company Context

🏢 Company Culture

Industry: Research and Advisory Services (Technology, Business, and Leadership) Company Size: ~21,000 associates globally (as of founding year 1979 information). This indicates a large, established, and globally distributed organization. Founded: 1979. Gartner has a long history and a well-established reputation in its field, suggesting a stable yet innovative corporate environment.

Team Structure:

• The Sr UX Designer will likely be part of a product development team, working closely with product managers, engineers, researchers, and other designers.
• The team operates within an agile scrum framework, emphasizing collaboration, iterative development, and cross-functional communication.
• Reporting structure is likely to a UX Lead, Design Manager, or Product Head, with close interaction with business stakeholders and leadership.

Methodology:

• Data-Driven Design: Emphasis on using data, user research, and analytics to inform design decisions and measure impact.
• Lean Product Development: Focus on rapid iteration, validated learning, and delivering customer value efficiently.
• User-Centricity: A core principle of designing with the end-user's needs, behaviors, and pain points at the forefront.
• Agile Collaboration: Working in sprints, with regular stand-ups, reviews, and retrospectives to ensure alignment and continuous improvement.

Company Website: https://www.gartner.com/

📝 Enhancement Note: Company context is drawn from the provided text, focusing on aspects relevant to operations and design roles. The emphasis on data, lean principles, and user-centricity directly relates to operational effectiveness.

📈 Career & Growth Analysis

Operations Career Level:

• This is a Senior-level position, indicating a need for significant autonomy, strategic thinking, and the ability to mentor junior team members. The role requires not just execution but also the strategic direction of UX for specific product lines.

Reporting Structure:

• The Sr UX Designer will likely report into a Design Manager, Head of Product Design, or a senior Product Management role. They will collaborate extensively with Product Managers, Engineering Leads, and other cross-functional stakeholders.

Operations Impact:

• The UX Designer's work directly impacts the adoption, retention, and satisfaction of Gartner's clients, which in turn drives revenue growth, reduces churn, and enhances brand reputation. By improving ease-of-use and delivering clear insights, the role contributes to the core value proposition of Gartner's products.

Growth Opportunities:

• Leadership Path: Progression to Lead UX Designer, UX Manager, or Head of Design roles, managing teams and setting design strategy.
• Specialization: Deepen expertise in specific areas like user research, interaction design, or design systems.
• Cross-Functional Moves: Opportunities to move into Product Management, UX Research, or even strategic roles within product operations.
• Mentorship: Opportunity to mentor and guide junior designers, fostering team development.
• Industry Exposure: Working with a diverse range of clients and product lines at Gartner provides broad industry knowledge and experience.

📝 Enhancement Note: This analysis focuses on how a Senior UX role contributes to operational efficiency and growth, and how career progression aligns with typical paths in product-centric organizations.

🌐 Work Environment

Office Type: Hybrid Work Environment. Gartner balances in-office collaboration with remote flexibility. Office Location(s): Gurgaon - Cyber Park, Haryana, India. This is a well-known corporate hub in the National Capital Region (NCR), suggesting a modern and professional office setting.

Workspace Context:

• Collaborative Spaces: The office likely features collaborative zones designed for team meetings, brainstorming sessions, and cross-functional work.
• Technology Infrastructure: Access to robust IT infrastructure, design software, and collaboration tools necessary for modern product development.
• Team Interaction: Opportunities for in-person interaction with design, product, and engineering teams, fostering a strong sense of community and shared purpose.
• Focus Areas: Designated quiet zones or individual workstations for focused design work and deep thinking.

Work Schedule:

• The role operates within a standard work week, with flexibility to accommodate the hybrid model. The emphasis on "lean startup at an established brand" suggests a dynamic pace where efficiency and focused work periods are valued.

📝 Enhancement Note: The description of the work environment is synthesized from the "hybrid work environment" mention and the typical context of a major corporate office in a location like Gurgaon.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume to assess alignment with basic requirements.
• Portfolio Review & Discussion: Candidates will likely present their portfolio, discussing 1-2 key case studies that demonstrate their design process, problem-solving skills, and impact. This is a critical stage for showcasing operations-relevant design thinking.
• Technical/Skills Assessment: May involve a design challenge or a series of questions testing knowledge of UX principles, tools, and front-end development basics.
• Team/Stakeholder Interviews: Interviews with potential peers (other designers, PMs, engineers) and leadership to assess cultural fit, collaboration style, and strategic thinking.
• Final Round: May involve a discussion with senior leadership to finalize the decision.

Portfolio Review Tips:

• Quantify Impact: For each case study, clearly articulate the problem, your role, the process, and most importantly, the quantifiable results (e.g., X% increase in conversion, Y% reduction in task time, Z% improvement in NPS). This demonstrates operational value.
• Showcase Process: Detail your thought process, including research methodologies, iteration cycles, and how you arrived at the final solution. Emphasize how your design decisions were data-informed.
• Highlight Collaboration: Mention how you collaborated with product managers, engineers, and stakeholders, and how you navigated feedback to achieve optimal outcomes.
• Tailor to Gartner: If possible, showcase projects that align with Gartner's domain (research, advisory, business insights) or demonstrate experience with complex data visualization and B2B products.
• Demonstrate AI Tool Usage: If relevant, include examples of how you've used AI tools in your design workflow for ideation or prototyping.

Challenge Preparation:

• Understand the "Why": For any design challenge, focus on understanding the underlying business problem and user need before jumping into solutions.
• Think Lean: Apply lean principles by focusing on the core value proposition and iterating rapidly.
• Communicate Clearly: Practice articulating your thought process, design rationale, and the potential impact of your proposed solutions.
• Consider Constraints: Be mindful of technical feasibility, business goals, and user accessibility in your proposed solutions.

📝 Enhancement Note: This section is built on standard practices for UX hiring processes, with a specific emphasis on how to present work in a way that appeals to operations-minded hiring managers. The focus on quantifiable results and collaboration is key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely, given mention of Figma Make), Sketch, Adobe XD. Proficiency in creating interactive prototypes is essential.
• User Research Platforms: Tools for conducting surveys (e.g., SurveyMonkey, Typeform), usability testing (e.g., UserTesting.com, Maze), and interviews.
• AI for Design: Figma Make, Loveable, Replit, or other emerging AI tools for ideation, content generation, and rapid prototyping.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (for understanding user behavior on digital platforms).
• Product Analytics: Tools like Amplitude, Mixpanel, or Pendo for in-depth product usage analysis.
• Data Visualization: Tableau, Power BI, or built-in dashboarding tools within analytics platforms for presenting insights.

CRM & Automation:

• CRM Systems: Familiarity with CRM platforms like Salesforce or Microsoft Dynamics may be beneficial for understanding sales and customer data context, though not a primary tool for UX.
• Project Management: Jira, Asana, Trello for managing sprints, user stories, and design tasks.

📝 Enhancement Note: This list is a synthesis of industry-standard tools for UX design and product development, with specific mention of the AI tools provided in the job description.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep-rooted commitment to understanding and serving customer needs, driving product decisions based on user value.
• Data-Driven Decision Making: Reliance on quantitative and qualitative data to inform strategy, validate hypotheses, and measure success.
• Efficiency & Agility: Embracing lean principles to optimize workflows, reduce waste, and deliver value quickly and iteratively.
• Collaboration & Transparency: Open communication and teamwork across departments, fostering a shared understanding of goals and challenges.
• Continuous Improvement: A mindset of constantly seeking ways to enhance processes, products, and user experiences through feedback and learning.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with Product Management, Engineering, Research, and Marketing to ensure alignment and cohesive product development.
• Feedback-Rich Environment: Encouraging constructive feedback loops to refine designs and improve team processes.
• Knowledge Sharing: Willingness to share insights, best practices, and learnings to elevate the entire team's capabilities.
• Empowerment & Ownership: A culture where team members are empowered to take ownership of their work and contribute to strategic decisions.

📝 Enhancement Note: These values are inferred based on Gartner's emphasis on "lean product principles," "customer obsessed," "business-critical product lines," and the general ethos of a leading research and advisory firm operating in a dynamic market.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Business Goals: Developing cutting-edge UX while ensuring solutions align with business objectives, ROI targets, and technical constraints.
• Designing for Complex Data: Creating intuitive interfaces for products that present complex data and insights, requiring sophisticated information architecture and visualization.
• Global User Base: Designing for a diverse, global user base with varying cultural contexts, technical literacy, and accessibility needs.
• Rapid Technological Evolution: Staying abreast of new AI tools, design methodologies, and front-end technologies to maintain a competitive edge.
• Cross-Functional Alignment: Effectively managing differing priorities and perspectives among product, engineering, sales, and research teams.

Learning & Development Opportunities:

• Access to Gartner Research: Direct exposure to Gartner's vast library of research and insights can inform design strategy and provide market context.
• Industry Conferences & Training: Opportunities to attend leading UX and design conferences (e.g., UXPA, Adobe MAX) and participate in specialized training programs.
• Mentorship Programs: Access to experienced mentors within Gartner's extensive network for career guidance and skill development.
• Internal Workshops & Knowledge Sharing: Regular internal sessions focused on new tools, techniques, and best practices in UX design and product development.
• Exposure to Diverse Product Lines: The chance to work on a variety of product lines, broadening experience across different market segments and user needs.

📝 Enhancement Note: Challenges are derived from the nature of the role, the company's industry, and the mention of AI and lean principles. Growth opportunities are standard for senior roles in large, knowledge-based organizations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated complex data into a user-friendly interface. What was your process, and what was the outcome?" (Focus on data visualization, user-centricity, and measurable impact.)
• "How do you approach user research for a new product feature? Walk us through your methodology and how you prioritize findings." (Emphasize research rigor, lean principles, and data-informed decision-making.)
• "Tell us about a challenging design problem you solved using an 'agile' or 'lean' approach. What did you learn?" (Highlight iterative design, rapid prototyping, and valid learning.)
• "How would you leverage AI tools in your design process for this role? Provide a hypothetical example." (Demonstrate awareness of AI's role in ideation, prototyping, or efficiency.)

Company & Culture Questions:

• "What interests you about Gartner's mission and our specific industry?" (Research Gartner's role in research and advisory, and its impact on business leaders.)
• "How do you see your role as a Sr UX Designer contributing to our business-critical product lines and overall revenue growth?" (Connect your UX efforts directly to business outcomes like adoption, retention, and client success.)
• "Describe your experience working in a hybrid environment and collaborating with distributed teams. What strategies do you use to ensure effective communication and productivity?" (Showcase adaptability and strong remote collaboration skills.)

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Impact (Quantifiable Metrics).
• Visuals: Use high-quality visuals of wireframes, mockups, prototypes, and user flows. Annotate key design decisions.
• Quantify Everything Possible: Be ready to discuss user adoption rates, conversion improvements, task completion times, user satisfaction scores, or any other metrics that demonstrate ROI.
• Tell a Story: Engage your audience by explaining the challenges, your thought process, and the journey to the solution. Highlight any pivots or learnings along the way.
• Be Prepared for Deep Dives: Expect questions about specific design choices, the trade-offs you made, and how you handled stakeholder feedback.

📝 Enhancement Note: Interview preparation advice is tailored to the specific requirements of a Senior UX Designer role, emphasizing the connection between design and business/operational outcomes, and highlighting the importance of AI tools and lean methodologies.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the Gartner Careers portal via the provided link.
• Portfolio Customization: Review your portfolio and select 2-3 of your strongest case studies that best represent your experience with complex digital products, user research, and measurable impact. Ensure they clearly articulate your process and the business value generated.
• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "User-Centered Design," "Lean Product Principles," "AI Tools," "HTML/CSS," "Agile," and specific UX deliverables (wireframes, prototypes, journey maps). Quantify your achievements wherever possible.
• Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work. Be ready to discuss specific examples of how you've used user research and data to drive design decisions and improve business outcomes. Prepare questions to ask the interviewer about the team, projects, and Gartner's design culture.
• Company Research: Familiarize yourself with Gartner's mission, its position in the research and advisory industry, and its key product offerings. Understand how UX contributes to client success and the company's overall business strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions for a Senior UX Designer role at a company like Gartner. All details should be verified directly with the hiring organization before making application decisions.