Sr Product Designer I

📍 Job Overview

Job Title: Sr Product Designer I

Company: Yum!

Location: Plano, Texas, United States

Job Type: Full time

Category: Product Design / User Experience (UX) Design

Date Posted: February 27, 2026

Experience Level: 5-10 years

Remote Status: Remote OK

🚀 Role Summary

• Lead the design of intricate Point of Sale (POS) workflows and features to enhance restaurant operational efficiency and staff experience.

• Drive independent design execution for complex UX problems within a defined product area, contributing to overall experience strategy.

• Collaborate with cross-functional teams to deliver intuitive and reliable technology solutions for global restaurant operations.

• Utilize standard design tools and methodologies to translate business requirements into user-centered design solutions for transactional and operational systems.

• Contribute to the development and maintenance of design systems, ensuring consistency and scalability across the platform.

📝 Enhancement Note: While the core job title is "Sr Product Designer I," the context provided by "Byte by Yum!" and "Smart Operations" strongly indicates a focus on designing systems that directly impact the operational efficiency of restaurants. This includes POS systems, which are critical transactional platforms. The role emphasizes independent execution and problem-solving within a specific product area, aligning with a senior individual contributor profile.

📈 Primary Responsibilities

• Spearhead the end-to-end design process for complex POS workflows, focusing on optimizing restaurant efficiency, speed of service, and frontline staff experience.

• Independently resolve intricate UX challenges, applying appropriate design methodologies to create intuitive and effective user interfaces for high-pressure operational environments.

• Develop and present design strategies, user flows, wireframes, and high-fidelity prototypes to stakeholders, ensuring alignment with product goals and user needs.

• Conduct usability testing and gather feedback from restaurant staff and operational teams to iterate on designs and validate solutions.

• Collaborate closely with Product Managers, Engineers, and other stakeholders to ensure successful implementation of design solutions, maintaining design integrity throughout the development lifecycle.

• Contribute to the evolution and governance of the design system, ensuring consistency and reusability of UI components and patterns across the Byte by Yum! platform.

• Actively participate in design critiques and provide constructive feedback to peers, fostering a culture of continuous improvement within the design team.

• Research industry trends and best practices in POS, restaurant technology, and operational systems to inform design decisions and drive innovation.

📝 Enhancement Note: The primary responsibilities have been inferred based on the role's title, the description of "Byte by Yum!" as a technology organization for global restaurant operations, and the emphasis on "complex POS workflows and features." The responsibilities are framed to align with a senior product designer's scope, focusing on leadership in design execution, problem-solving, and cross-functional collaboration within an operational technology context.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of professional experience in UX Design, Product Design, or a similar role, with a strong track record of designing complex software systems.

Required Skills:

• UX Design & Product Design: Proven ability to lead the design of complex user experiences from concept to launch.

• Design Execution: Expertise in translating ambiguous requirements into clear, actionable design solutions.

• UX Problem Solving: Strong analytical and problem-solving skills to address intricate user interface challenges.

• Experience Strategy: Ability to contribute to and articulate product experience strategies.

• Figma Proficiency: Advanced skills in using Figma for wireframing, prototyping, and high-fidelity design.

• Usability Testing: Experience with various usability testing methodologies and tools to validate designs.

• Design Systems: Familiarity with creating, maintaining, or utilizing design systems for consistent product development.

• Cross-functional Collaboration: Excellent ability to work effectively with Product Managers, Engineers, and other stakeholders.

• Communication Skills: Strong verbal and written communication skills for presenting designs and collaborating with diverse teams.

• POS Systems: Understanding of Point of Sale (POS) systems and their operational context is highly advantageous.

• Transactional Systems: Experience designing for systems that handle frequent transactions and data inputs.

• Operational Systems: Familiarity with designing for systems used in daily business operations.

Preferred Skills:

• Experience designing for global enterprise platforms.

• Familiarity with Agile development methodologies.

• Knowledge of accessibility standards and best practices.

• Experience in the quick-service restaurant (QSR) or hospitality industry.

📝 Enhancement Note: The AI-generated skills and experience requirements have been expanded to include specific operations-related terms like "transactional systems" and "operational systems." The emphasis on "POS Systems" experience is a direct inference from the job description's focus on restaurant operations. The education requirement has been inferred based on common industry standards for senior design roles and the mention of a bachelor's degree.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing end-to-end design ownership of sophisticated workflows and complex software systems.

• Case studies demonstrating your ability to tackle intricate UX problems and deliver impactful design solutions.

• Evidence of applying design thinking and methodologies to solve real-world business and user needs.

• Examples of how you have contributed to or utilized design systems to ensure product consistency and scalability.

Process Documentation:

• Highlight your approach to workflow design and optimization, particularly for operational or transactional systems.

• Showcase examples of how you have documented processes, user flows, and system interactions.

• Demonstrate your ability to measure the impact of design solutions, ideally with quantifiable results related to efficiency, usability, or user satisfaction.

📝 Enhancement Note: Portfolio requirements have been tailored to emphasize operations and transactional system design. The emphasis on "end-to-end ownership of sophisticated workflows" and "complex software systems" directly reflects the job description's core requirements. The "Process Documentation" section highlights the need to showcase a structured approach to design and its measurable impact, crucial for operations-focused roles.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health, Dental, and Vision Insurance

• 401(k) Retirement Plan with Company Match

• Paid Time Off (PTO), including vacation, sick leave, and holidays

• Parental Leave

• Opportunities for Professional Development and Training (e.g., conferences, workshops, certifications)

• Employee Assistance Program (EAP)

• Potential for performance-based bonuses or stock options (depending on company policy)

Working Hours:

• Standard full-time hours, typically 40 hours per week.

• The role is designated as "Remote OK," suggesting flexibility in work location, but core working hours may be established to facilitate collaboration with teams in different time zones (e.g., Central Time).

📝 Enhancement Note: The salary range has been estimated based on typical compensation for a Senior Product Designer I role in a tech-hub like Plano, Texas, considering the specified experience level. Benefits are standard for large corporations and have been inferred based on industry norms. The working hours and remote status are directly from the provided data.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Hospitality (specifically, technology solutions for the restaurant industry)

Company Size: Yum! Brands is a large, global corporation. "Byte by Yum!" likely represents a significant technology division within this larger entity, potentially numbering in the hundreds or thousands of employees.

Founded: Yum! Brands was founded in 1997. This indicates a company with established processes and a long-term vision, but "Byte by Yum!" as a "next-generation" platform suggests a more agile and innovative culture within the technology arm.

Team Structure:

• The role reports to the "Design Manager, Smart Operations," indicating a dedicated design team focused on operational technologies.

• The "Smart Operations" team likely consists of Product Managers, Engineers, Designers, and potentially Analysts focused on improving restaurant efficiency.

Methodology:

• Emphasis on building a "next-generation Point of Sale (POS) platform to support global restaurant operations at scale."

• Focus on "efficiency, speed of service, and staff experience" suggests a user-centric approach prioritizing practical, high-impact solutions.

• The "Smart Operations" team likely employs agile methodologies, rapid prototyping, and iterative design based on user feedback from high-pressure environments.

• Data-driven decision-making is implied, as efficiency and performance are key metrics for operational systems.

Company Website: https://www.yum.com/ (Yum! Brands Corporate Site)

https://www.yum.com/wps/portal/yumbrands/Yumbrands/company/our-brands (Information on their brands: KFC, Taco Bell, Pizza Hut)

📝 Enhancement Note: The company context has been derived from the input data, linking "Yum!" to its well-known brands and inferring the nature of "Byte by Yum!" as a technology division. The description of the "Smart Operations" team structure and methodology is based on the role's focus on POS systems and operational efficiency within a global restaurant context.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Specialization: Deepen expertise in designing for complex operational systems, POS technology, and global enterprise platforms.

• Leadership: Transition into a Lead Designer role, managing larger product areas or mentoring a team of designers.

• Cross-functional Expertise: Develop a strong understanding of product management and engineering processes within a large enterprise.

• Strategic Contribution: Influence the broader product strategy for operational technology at Yum! Brands.

• Industry Recognition: Contribute to innovative solutions that could set industry standards for restaurant technology design.

📝 Enhancement Note: The career analysis focuses on the "Sr. Product Designer I" designation and its implications within an operational technology context. Growth opportunities are framed around specialization, leadership, and strategic influence, relevant for a senior individual contributor aiming for career advancement.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• Collaborative Environment: Expect a highly collaborative digital workspace where communication tools (e.g., Slack, Microsoft Teams) and video conferencing are essential for team interactions and design discussions.

• Operations Tools & Technology: Access to industry-standard design software (Figma), collaboration platforms, and potentially project management tools (e.g., Jira, Asana).

• Operations Team Interaction: Regular interaction with designers, product managers, and engineers, likely through scheduled meetings and ad-hoc digital communication channels. The high-pressure environment of restaurant operations means communication needs to be clear, concise, and efficient.

Work Schedule:

• Standard 40-hour work week is typical. Flexibility in daily start/end times may be available, but adherence to core working hours is usually expected to ensure synchronous collaboration with global teams. The role supports remote work, allowing for a potentially more flexible daily schedule as long as deliverables are met and team meetings are attended.

📝 Enhancement Note: The work environment description is tailored to a "Remote OK" and "TELECOMMUTE" role within a large corporation. Emphasis is placed on digital collaboration tools and the need for efficient communication, given the operational context of the role.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review your resume and portfolio link to assess basic qualifications and fit.

2. Portfolio Presentation & Discussion: Expect a session where you present 2-3 key projects from your portfolio, focusing on your design process, problem-solving approach, and the impact of your work. This is where your experience with complex workflows and operational systems will be scrutinized.

3. Skills-Based Interview: This may involve behavioral questions assessing your collaboration, communication, and problem-solving skills, as well as technical questions about your design tools and methodologies.

4. Hiring Manager Interview: A deeper dive into your experience, career aspirations, and how you would contribute to the Smart Operations team's goals.

5. Cross-functional Interview: Potentially an interview with a Product Manager or Engineering Lead to assess your ability to collaborate effectively with technical teams.

Portfolio Review Tips:

• Curate for Relevance: Select projects that best demonstrate your experience with complex systems, transactional workflows, or operational efficiency improvements. POS or similar enterprise software design examples are highly valuable.

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the design process followed (research, ideation, prototyping, testing, iteration), the challenges faced, your solutions, and the measurable outcomes or impact.

• Highlight Your Process: Detail how you approach problem-solving, user research, and stakeholder management, especially in ambiguous or complex scenarios.

• Showcase Figma Skills: Be prepared to discuss your proficiency with Figma and how you leverage its features for efficient design and collaboration.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., improved task completion time, reduced error rates, increased user satisfaction scores).

Challenge Preparation:

• Be prepared for a potential design exercise or a hypothetical scenario. This could involve a prompt related to designing a feature for a POS system or optimizing an existing workflow.

• Focus on demonstrating your thought process, not just the final output. Explain your assumptions, research methods, and design rationale.

• Practice articulating your design decisions clearly and concisely, as if presenting to a mixed audience of designers, product managers, and engineers.

📝 Enhancement Note: The interview and portfolio advice is specifically tailored for a senior designer role focused on operational technology. Emphasis is placed on showcasing experience with complex systems, process optimization, and quantifiable impact, which are critical for roles in revenue or sales operations-adjacent fields.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, wireframing, and prototyping. Expect advanced usage for component libraries and collaborative workflows.

• Usability Testing Tools: Familiarity with tools like UserTesting.com, Lookback, or Maze for conducting remote usability studies and gathering qualitative feedback.

• Prototyping Tools: Figma's built-in prototyping capabilities, or potentially advanced tools if needed for complex interactions.

Analytics & Reporting:

CRM & Automation:

• Understanding of how design integrates with CRM systems (like Salesforce) or automation platforms (like Marketo, HubSpot) is useful for context, though direct hands-on experience may not be required for this specific design role unless it directly impacts the POS integration.

• Integration Tools: Awareness of how different systems (POS, backend, etc.) integrate to support seamless user workflows.

📝 Enhancement Note: The technology stack focuses on design-specific tools like Figma and usability testing platforms, as these are directly relevant to the Sr. Product Designer role. Awareness of broader enterprise systems is mentioned for contextual understanding, aligning with the operations focus.

👥 Team Culture & Values

Operations Values:

• Efficiency First: A strong emphasis on designing solutions that directly improve operational efficiency, speed, and throughput in restaurant environments.

• User-Centricity: Deep understanding of the end-user (restaurant staff) and designing tools that are intuitive, reliable, and easy to use under pressure.

• Data-Driven Decisions: Utilizing data and user feedback to inform design choices and measure the impact of implemented solutions.

• Scalability & Reliability: Commitment to building robust, scalable platforms that can support global operations consistently.

• Collaboration & Partnership: Fostering strong working relationships with product management, engineering, and other business stakeholders to achieve common goals.

Collaboration Style:

• Agile & Iterative: Working in sprints, with frequent collaboration and feedback cycles.

• Cross-Functional Integration: Designers are embedded within product teams, working closely with PMs and Engineers daily.

• Open Communication: Encouraging open dialogue, constructive critiques, and knowledge sharing within the design team and across disciplines.

• Remote-First Mindset: Adapting communication and collaboration strategies for a distributed workforce, ensuring inclusivity and effective knowledge transfer.

📝 Enhancement Note: The team culture and values are inferred based on the company's industry (global restaurants), the division's focus ("Smart Operations," "next-generation POS"), and the nature of the role (designing for efficiency in high-pressure environments). These values are critical for individuals seeking to make an impact in operations-oriented tech roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for High-Pressure Environments: Creating intuitive and error-proof designs for fast-paced, high-volume restaurant settings where staff may have limited training time and are under constant pressure.

• Global Scalability: Ensuring designs are adaptable and effective across diverse markets with varying cultural nuances, languages, and operational practices.

• Legacy System Integration: Potentially integrating new features or platforms with existing legacy systems, requiring careful consideration of technical constraints and user experience continuity.

• Balancing User Needs with Business Goals: Effectively translating complex business requirements for efficiency and scalability into user-friendly designs that also meet strategic objectives.

• Keeping Pace with Technology: Continuously learning and adapting design strategies to leverage emerging technologies in POS and restaurant operations.

Learning & Development Opportunities:

• Specialized Design Training: Access to workshops or courses focused on enterprise UX, transactional design, or specific industry challenges.

• Industry Conferences: Opportunities to attend conferences related to UX, restaurant technology, or operational efficiency.

• Mentorship: Potential for mentorship from senior design leaders within Yum! Brands.

• Cross-Disciplinary Learning: Gaining deeper insights into product management, engineering, and the broader business operations of a global food service company.

• Contribution to Design Systems: Playing a key role in the evolution and documentation of a large-scale design system.

📝 Enhancement Note: Challenges are framed around the specific difficulties of designing for operational technology in a global, high-pressure industry. Growth opportunities are aligned with a senior designer's career path, emphasizing both technical skill development and strategic influence.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow for an operational or transactional system. What was the problem, your process, and the outcome?" (Focus on your portfolio projects, especially those involving POS or similar systems.)

• "How do you approach designing for users who are under high pressure and have limited time for training?" (Highlight your user research methods, iterative design, and focus on clarity and efficiency.)

• "Tell me about a challenging UX problem you solved. What made it challenging, and how did you arrive at your solution?" (Prepare a specific example that showcases your problem-solving skills and design thinking.)

Company & Culture Questions:

• "What interests you about designing for restaurant operations at Yum! Brands?" (Showcase your understanding of their business and the impact of technology on their brands.)

• "How would you collaborate with product managers and engineers on a daily basis?" (Describe your ideal cross-functional working style.)

• "Describe your experience with design systems. How do you contribute to or utilize them?" (Prepare to discuss your philosophy on design system consistency and efficiency.)

Portfolio Presentation Strategy:

• Select Relevant Projects: Choose 2-3 projects that best represent your ability to handle complex workflows, operational systems, and deliver measurable results.

• Tell a Story: Structure each case study with a clear narrative: the problem, your role and process, the challenges, your design solutions, and the impact/outcomes.

• Focus on "Why": Explain the rationale behind your design decisions at each stage.

• Demonstrate Figma Mastery: Be ready to navigate your Figma files to show specific design elements, prototyping features, and component usage.

• Quantify Impact: Use data and metrics to support the success of your designs. If direct metrics aren't available, discuss projected benefits or qualitative feedback.

• Prepare for Questions: Anticipate questions about your process, trade-offs made, and how you handled constraints.

📝 Enhancement Note: Interview preparation focuses on questions relevant to operational technology design, complex workflows, and collaboration within an enterprise context. Portfolio presentation advice is geared towards showcasing the specific skills and experiences most valued for this type of role.

📌 Application Steps

To apply for this operations-focused design position:

• Submit your application through the provided Oracle Cloud link, ensuring your resume and portfolio are up-to-date.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with complex software systems, transactional workflows, and operational efficiency improvements. If you have POS system design experience, make it prominent.

• Resume Optimization: Ensure your resume clearly articulates your years of experience, key skills (UX Design, Product Design, Figma, problem-solving), and achievements using keywords from the job description (e.g., "POS," "operational systems," "workflow design," "experience strategy").

• Interview Preparation: Practice articulating your design process, decision-making, and the impact of your work using STAR method examples. Prepare to present your portfolio case studies confidently.

• Company Research: Familiarize yourself with Yum! Brands, its various restaurant chains, and the mission of "Byte by Yum!" and "Smart Operations" to demonstrate genuine interest and understanding of their business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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