Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer

Company: KMS Technology

Location: Ho Chi Minh City, Vietnam

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: March 05, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end user experience design process for innovative healthcare applications, from concept to implementation.

• Collaborate closely with cross-functional teams, including Business Analysts and a US-based Head of Product, to translate business requirements into intuitive and engaging user interfaces.

• Develop and iterate on high-fidelity prototypes, user flows, and wireframes, ensuring a user-centric approach to product development.

• Coordinate with external design partners to ensure seamless integration and timely delivery of design assets, optimizing project timelines and resource allocation.

📝 Enhancement Note: This role is a Senior UX/UI Designer position within a global engineering company focused on building high-impact solutions, particularly in the healthcare sector. The 'Senior' designation implies a need for leadership in design thinking, mentorship, and the ability to manage complex design projects independently. The remote collaboration with a US-based Head of Product highlights the importance of strong English communication and cultural adaptability.

📈 Primary Responsibilities

• Design and deliver comprehensive wireframes, user stories, user flows, and interactive mockups optimized for various devices (Mobile, Tablet, Desktop) and interfaces.

• Conduct user research and testing sessions to gather customer feedback and validate design concepts, ensuring a data-driven approach to design iterations.

• Collaborate with the engineering team to ensure accurate implementation of UI/UX designs, providing clear specifications and design assets.

• Act as the primary design point of contact for external outsourcing partners, coordinating their efforts and ensuring design consistency and quality.

• Champion user-centered design principles throughout the product development lifecycle, advocating for the end-user's needs and experience.

• Contribute to the development of design systems and style guides to maintain consistency and efficiency across multiple projects.

📝 Enhancement Note: The responsibilities emphasize a hands-on design role with a strong component of cross-functional collaboration and coordination. The mention of "healthcare applications" suggests a need for understanding specific industry compliance, ethical considerations, and user needs prevalent in that domain.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Senior role, or equivalent practical experience.

Experience: A minimum of 5-10 years of progressive experience in UI/UX design, with a proven track record of designing successful digital products, preferably in the healthcare or complex software application domain.

Required Skills:

• Excellent English communication skills, both written and verbal, for effective remote collaboration with US-based stakeholders.

• A robust portfolio showcasing a diverse range of UI/UX design projects, demonstrating a strong understanding of user-centered design principles and problem-solving capabilities.

• In-depth knowledge of visual design theory, including typography, color theory, composition, and iconography.

• Strong analog visual communication skills, such as sketching and ideation.

• Proficiency in modern design and prototyping software, including but not limited to:

  • Sketch
  • Figma
  • Visily
  • Adobe Creative Suite (Photoshop, Illustrator, XD)
  • InVision

Preferred Skills:

• Experience designing for healthcare applications, understanding of relevant regulations (e.g., HIPAA, if applicable to the specific product).

• Familiarity with agile development methodologies.

• Experience conducting user research and usability testing.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineers.

• Experience with design systems and component libraries.

📝 Enhancement Note: The explicit mention of specific design software (Sketch, Figma, Visily, Adobe Creative Suite, InVision, Zeplin) indicates a strong preference for candidates proficient in these industry-standard tools. The requirement for a portfolio is paramount, suggesting it will be a key component of the evaluation process. The "5-10 years" experience level aligns with a Senior position, expecting a high degree of autonomy and design leadership.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of the design process from research and ideation through to final UI implementation.

• Showcase case studies that clearly articulate the problem, your role, the design solutions, and the impact or outcome of your work.

• Highlight projects that involved collaboration with cross-functional teams (e.g., BAs, developers) and external partners, detailing your contribution and coordination efforts.

• Include examples of wireframes, user flows, mockups, and prototypes for responsive designs (mobile, tablet, desktop).

Process Documentation:

• Candidates should be prepared to discuss their approach to user research, usability testing, and incorporating feedback into design iterations.

• Ability to articulate methodologies for translating complex requirements into simple, intuitive user interfaces.

• Examples of how you have managed design handoffs to engineering teams and collaborated to ensure design fidelity.

• Demonstrate experience in creating and maintaining design systems or style guides for consistency.

📝 Enhancement Note: For a Senior UX/UI Designer role, the portfolio is critical. It needs to go beyond just showcasing visuals; it must tell a story about the candidate's problem-solving process, collaborative skills, and ability to deliver tangible results. The emphasis on healthcare applications may require specific examples or discussions around user privacy, data security, and accessibility in design.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX/UI Designers in Ho Chi Minh City, Vietnam, with 5-10 years of experience, and considering the company's global presence and focus on technology, a competitive salary range would typically fall between 30,000,000 VND to 70,000,000 VND per month (approximately $1,200 - $2,800 USD). This range can vary based on the candidate's specific experience, portfolio strength, and negotiation.

Benefits:

• Attractive Salary and Benefits package.

• Performance appraisal and bonus awarded annually.

• Opportunities for on-site assignments in North America (U.S, Canada), Europe, and Asia.

• Flexible working hours to promote work-life balance.

• Comprehensive training programs covering hot-trend technologies, best practices, and soft skills.

• Premium healthcare insurance for the employee and their loved ones.

• Engaging company events including company trips, annual year-end parties, and team-building activities.

• Access to fitness and sports activities (football, tennis, table-tennis, badminton, yoga, swimming).

• Involvement in community development initiatives (1% Pledge, charity, blood donation, seminars).

• Free on-site entertainment facilities (foosball, ping pong, gym), coffee, and snacks.

Working Hours: Flexible working hours are offered, with a standard expectation of around 40 hours per week, allowing for adaptability in coordinating with the US-based team.

📝 Enhancement Note: The salary range is an estimate based on market research for similar roles in Ho Chi Minh City, Vietnam, considering the experience level and industry. The provided benefits list is extensive and aligns with what is typically offered by large IT service companies in Vietnam, emphasizing employee well-being, professional development, and global opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software Development, IT Solutions & Consulting, with a specialization in Engineering Services and Product Development. The company also engages in Data & AI-native engineering. Their focus on healthcare applications indicates a specialization within this sector.

Company Size: KMS Technology is a global organization with a significant presence, suggesting it's a mid-to-large-sized company, likely employing hundreds to thousands of professionals worldwide. This size offers stability and structured career paths.

Founded: 2009. This indicates a company with over a decade of experience, established processes, and a track record in the industry.

Team Structure:

• The design team likely consists of multiple UX/UI designers, potentially with different specializations or levels of seniority.

• This role involves close collaboration with Business Analysts and a US-based Head of Product, indicating a matrixed reporting structure where the Senior Designer reports to a local design lead or manager while working on projects managed by product owners in the US.

Methodology:

• KMS Technology emphasizes "delivery excellence" and "accelerating innovation," suggesting an agile and efficient approach to product development.

• The company's mission to "help customers build what’s next" implies a forward-thinking and proactive culture focused on leveraging cutting-edge technologies.

• Data & AI-native engineering suggests a strong emphasis on data-driven decision-making and the integration of AI technologies into solutions.

Company Website: https://kms-technology.com/

📝 Enhancement Note: The company's mission and founding date suggest a mature, growth-oriented organization with a global footprint. The emphasis on "bold ideas" and "high-impact solutions" indicates a culture that values innovation and client success. The mention of "sustainable growth" suggests a focus on long-term employee development and client relationships.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior" level position within the UX/UI design discipline. It implies a substantial level of autonomy, the ability to lead design initiatives on specific projects, and potentially mentor junior designers. The role is expected to contribute significantly to the product's success through strategic design thinking and execution.

Reporting Structure: The Senior UX/UI Designer will likely report to a Design Lead or Manager within KMS Technology's Vietnam operations. However, a significant portion of their work will involve direct collaboration with a US-based Head of Product and Business Analyst, requiring excellent remote communication and independent work management.

Operations Impact: The UX/UI Designer's impact is directly tied to the usability, desirability, and effectiveness of the healthcare applications they design. Successful designs lead to improved customer adoption, user satisfaction, reduced support costs, and ultimately, contribute to the client's business objectives and KMS Technology's reputation for delivering high-quality, user-centric solutions.

Growth Opportunities:

• Design Leadership: Potential to move into Lead UX/UI Designer roles, managing design teams or specific product lines.

• Specialization: Deepen expertise in areas like user research, interaction design, visual design, or specific industry domains (e.g., healthcare).

• Cross-functional Roles: Transition into Product Management or related roles that leverage design thinking and user empathy.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design community within KMS Technology.

• Global Mobility: Potential for on-site assignments in the US, Europe, or other international locations, offering exposure to different markets and work environments.

📝 Enhancement Note: The "Senior" title suggests a clear path for career progression within KMS Technology, including leadership roles and specialized development. The global nature of the company offers unique growth opportunities beyond typical local markets.

🌐 Work Environment

Office Type: KMS Technology is described as a global organization with physical locations. The role is specified as "On-site" in Ho Chi Minh City, suggesting a traditional office environment. This environment likely fosters collaboration and team cohesion.

Office Location(s): Ho Chi Minh City, Vietnam. This is a major economic hub in Vietnam, offering modern office facilities and accessibility.

Workspace Context:

• The office environment is likely designed to facilitate collaboration, with common areas, meeting rooms, and dedicated workspaces.

• Access to industry-standard design and prototyping tools (Figma, Sketch, Adobe Suite, etc.) is expected.

• Opportunities for direct interaction with local design peers, engineering teams, and project management staff.

• The company provides free in-house entertainment facilities, coffee, and snacks, contributing to a positive and engaging work atmosphere.

Work Schedule: Flexible working time is a perk, allowing employees to manage their schedules effectively, especially crucial for coordinating with teams in different time zones (e.g., US-based colleagues). A standard 40-hour work week is implied.

📝 Enhancement Note: The "On-site" designation combined with "Flexible working time" suggests a hybrid model where employees are expected in the office but have some latitude in their daily hours. This balance aims to foster team collaboration while providing personal flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter to assess basic qualifications and experience.

• Technical Interview: Likely with a senior designer or design manager to delve into your design process, problem-solving skills, and technical proficiency with design tools. Expect questions about your portfolio projects.

• Design Challenge/Case Study: A practical exercise to assess your design thinking, problem-solving abilities, and execution skills. This might involve designing a specific feature or solving a user problem within a given timeframe.

• Team/Stakeholder Interviews: Conversations with potential team members, Business Analysts, and potentially the US-based Head of Product to evaluate cultural fit, communication skills, and collaboration potential.

• Final Interview: May involve senior leadership to discuss career aspirations and overall fit within KMS Technology.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience, especially those relevant to complex applications or healthcare.

• Tell a Story: For each project, clearly outline the problem statement, your role and responsibilities, the design process (research, ideation, prototyping, testing), key decisions made, and the final outcome or impact.

• Highlight Collaboration: Specifically mention how you worked with BAs, developers, product managers, and external partners.

• Showcase Process: Include wireframes, user flows, and mockups alongside high-fidelity designs. Explain why you made certain design choices.

• Quantify Impact: If possible, include metrics or outcomes that demonstrate the success of your designs (e.g., increased user engagement, improved task completion rates).

• Prepare for Discussion: Be ready to walk through your portfolio and answer in-depth questions about your design decisions and problem-solving approaches.

Challenge Preparation:

• Understand the common challenges in designing for healthcare applications (e.g., data privacy, accessibility, complex workflows).

• Practice sketching and rapid ideation techniques.

• Be prepared to articulate your design decisions clearly and concisely, justifying them with user-centered principles and business goals.

• Focus on demonstrating your ability to think critically, solve problems, and communicate your ideas effectively.

📝 Enhancement Note: The interview process will heavily rely on the portfolio and practical design skills. Candidates should prepare to articulate their design philosophy and process in detail, especially concerning collaboration and problem-solving within a product development lifecycle.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (XD, Photoshop, Illustrator), InVision, Visily. Proficiency in at least one of these is critical, with familiarity across multiple being a significant advantage.

• Collaboration & Handoff: Zeplin, InVision, or similar tools for design specifications and asset delivery to engineering.

• Communication: Slack, Microsoft Teams, Zoom, or similar platforms for remote team collaboration and meetings.

Analytics & Reporting:

• While not a direct user, understanding of analytics platforms like Google Analytics, Mixpanel, or Amplitude can be beneficial for understanding user behavior post-launch and informing design decisions.

CRM & Automation:

• While not directly used for design, familiarity with CRM systems (e.g., Salesforce) or project management tools (e.g., Jira, Asana) can aid in understanding the broader product ecosystem and inter-team workflows.

📝 Enhancement Note: The core requirement is mastery of modern UI/UX design and prototyping tools. The ability to use tools that facilitate collaboration and design handoff is also crucial for efficient workflow with development teams and external partners.

👥 Team Culture & Values

Operations Values:

• Innovation & Excellence: KMS Technology's mission to "turn bold ideas into high-impact solutions-faster" underscores a commitment to innovation and a drive for high-quality outcomes.

• Client Success: The emphasis on building "what’s next" for clients indicates a client-centric approach focused on delivering value and accelerating client growth.

• Talent & Passion: The company values "Passionate & Talented Team" and offers diverse career opportunities, suggesting a culture that nurtures professional growth and encourages employees to be enthusiastic about their work.

• Community Contribution: Involvement in "community development activities" highlights a commitment to social responsibility and giving back.

• Collaboration: As a global company working on complex projects, a collaborative spirit is essential for success.

Collaboration Style:

• Cross-functional Integration: Expect a highly collaborative environment where designers work closely with Business Analysts, Product Managers, and Engineers to achieve common goals.

• Remote Partnership: Effective communication and collaboration with US-based teams are paramount, requiring proactive engagement and clear articulation of ideas.

• External Coordination: The role requires managing relationships and coordinating efforts with external outsourcing partners, demanding strong project management and communication skills.

• Feedback-Driven: A culture that embraces feedback from both internal teams and end-users to continuously improve designs and products.

📝 Enhancement Note: The company culture appears to balance high-performance expectations with employee well-being and community engagement. The emphasis on talent and passion suggests a dynamic and driven workforce.

⚡ Challenges & Growth Opportunities

Challenges:

• Remote Collaboration: Effectively communicating design intent and gathering feedback from a US-based Head of Product across different time zones requires strong organizational and communication skills.

• Healthcare Domain Complexity: Designing for healthcare applications may involve navigating stringent regulations, diverse user needs (patients, clinicians, administrators), and complex data management requirements.

• Balancing Stakeholder Needs: Synthesizing input from multiple stakeholders (clients, BAs, product owners, engineers) while maintaining a cohesive and user-centered design vision.

• Coordination with Outsourcing Partners: Ensuring design quality, consistency, and timely delivery when working with external design teams requires effective management and clear direction.

Learning & Development Opportunities:

• Domain Expertise: Opportunity to gain deep knowledge and experience in the healthcare technology sector.

• Global Project Exposure: Working on projects for international clients provides exposure to different market needs and design trends.

• Skill Enhancement: Access to various training programs on emerging technologies, design best practices, and soft skills.

• Career Advancement: Clear pathways for growth into design leadership or specialized roles within KMS Technology.

• Mentorship: Opportunities to learn from experienced professionals and mentor junior designers.

📝 Enhancement Note: The challenges are inherent to working in a global, project-based environment, particularly within a specialized sector like healthcare. These challenges also present significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UI/UX challenge you faced in a previous project, particularly one involving healthcare applications, and how you approached solving it." (Focus on your process, problem-solving, and user-centricity.)

• "How do you collaborate with Business Analysts and engineering teams to ensure your designs are technically feasible and meet business objectives?" (Highlight communication, handoff processes, and flexibility.)

• "Walk us through a project from your portfolio where you had to coordinate with external partners or stakeholders in different time zones. What were the key challenges and how did you overcome them?" (Emphasize project management, communication, and problem-solving.)

Company & Culture Questions:

• "What interests you about KMS Technology and this specific role, particularly our work in healthcare?" (Research KMS's mission, values, and recent projects.)

• "How do you approach user research and testing to ensure your designs are effective and user-friendly?" (Show understanding of user-centric methodologies.)

• "Describe your experience working in an agile development environment." (Highlight adaptability and iterative design.)

Portfolio Presentation Strategy:

• Structure: Use a narrative approach for each case study: Problem -> Your Role -> Process -> Solution -> Outcome.

• Visuals: Ensure high-quality visuals of wireframes, mockups, prototypes, and final designs.

• Clarity: Clearly articulate your design decisions and the rationale behind them. Explain why you chose a particular solution.

• Metrics: If possible, present quantifiable results or impact from your designs.

• Engagement: Be prepared to answer detailed questions about every aspect of your projects and demonstrate your passion for design.

• Tool Proficiency: Be ready to discuss your experience with specific tools like Figma, Sketch, and Zeplin.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the UX/UI design process, excellent communication skills, adaptability to remote collaboration, and a portfolio that clearly showcases relevant experience, ideally with healthcare examples.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Preparation: Ensure your portfolio is up-to-date, easily accessible (e.g., via a link), and highlights 3-5 of your most relevant UX/UI design projects, with a focus on complex applications or healthcare if possible. Tailor your project descriptions to emphasize collaboration and problem-solving.

• Resume Optimization: Craft a resume that clearly outlines your 5-10 years of experience, highlighting proficiency in the required design tools (Figma, Sketch, Adobe Suite, etc.) and your experience with wireframing, prototyping, and user flows. Use keywords from the job description.

• Interview Practice: Prepare to discuss your design process, present your portfolio case studies in detail, and answer behavioral questions related to collaboration, problem-solving, and working in a remote environment. Practice articulating your responses clearly and concisely.

• Company Research: Familiarize yourself with KMS Technology's mission, values, services, and recent projects. Understand their focus on innovation and client success, and consider how your skills align with their goals, especially in the healthcare sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.