Senior UX Researcher

📍 Job Overview

Job Title: Senior UX Researcher

Company: Newfire Global Partners

Location: Boston, Massachusetts, United States

Job Type: Full Time

Category: UX Research / Product Development

Date Posted: March 09, 2026

Experience Level: Mid-Senior Level (3-6 years)

Remote Status: Fully Remote (Telecommute)

🚀 Role Summary

• Spearhead the user research strategy and execution for a next-generation clinical technology platform aimed at improving healthcare outcomes.

• Lead qualitative and quantitative research initiatives to inform the design and development of SaaS solutions within the healthcare sector.

• Drive user-centric product development by translating complex user behaviors and needs into actionable insights for product, design, and engineering teams.

• Advocate for the end-user within cross-functional teams, ensuring their needs are prioritized in roadmap planning and feature development.

• Contribute to the growth of the research practice by mentoring junior team members and fostering a collaborative, data-driven approach to user understanding.

📝 Enhancement Note: While the raw job description is for a "Senior UX Researcher," the context provided by the company's focus on "transformative software solutions," "digital healthcare," and "AI-driven analytics," coupled with the specific project to build a "unified, next-generation clinical technology platform," strongly indicates a role that bridges user experience research with product strategy and potentially revenue-generating initiatives. The emphasis on improving "care management," "utilization management," and "data-driven decision-making" implies that the research findings will directly influence operational efficiency and the adoption of technology, which are key drivers for revenue and business success in the healthcare tech space. Therefore, this role has significant implications for Go-To-Market (GTM) strategy and revenue enablement through enhanced product adoption and user satisfaction.

📈 Primary Responsibilities

• Independently design, plan, and execute a wide range of user research studies, selecting appropriate qualitative and quantitative methodologies based on project objectives, timelines, and constraints.

• Lead and conduct in-depth interviews, contextual inquiries, observational studies, diary studies, and moderated usability testing to uncover deep user needs and pain points.

• Contribute to the design and analysis of quantitative research, including surveys, unmoderated testing, and the integration of behavioral analytics data to complement qualitative findings.

• Manage all operational aspects of research execution, including participant recruitment and screening, obtaining informed consent, scheduling sessions, establishing note-taking protocols, and ensuring secure data management.

• Synthesize complex research data from multiple sources into clear, concise, and actionable insights that drive product strategy and design decisions, moving beyond simple summaries to impactful conclusions.

• Develop and deliver compelling research artifacts such as personas, user journey maps, comprehensive research reports, and insight repositories that effectively communicate user understanding to diverse audiences, including non-researchers.

• Present research findings and strategic recommendations to product managers, engineering partners, and client leadership, translating user behavior into tangible product and business implications that influence decision-making.

• Maintain and contribute to a shared research repository, ensuring that past findings, methodologies, and insights are accessible, reusable, and contribute to organizational knowledge.

• Collaborate closely with UX/UI designers to ensure research insights are effectively integrated into design directions and to stay engaged throughout the design and iteration process.

• Partner with product managers to embed research findings into roadmap planning, prioritization discussions, and the definition of product requirements.

• Act as a strong advocate for the user in cross-functional meetings, representing user needs and perspectives, especially when they diverge from stakeholder assumptions or initial hypotheses.

• Proactively challenge and refine vague or ill-defined research briefs, proposing more focused and impactful research questions to ensure the most valuable outcomes.

• Stay abreast of the latest advancements in UX research methodologies, tools, and AI-assisted approaches, actively sharing relevant learnings and best practices with the team.

• Mentor and support junior researchers and designers, guiding them in effective user engagement and research practices.

• Contribute to the continuous improvement of the team's research practices, templates, standards, and operational norms.

📝 Enhancement Note: The responsibilities listed highlight a self-directed and strategic role. The emphasis on "pushing back on vague briefs," "selecting the right methods," and "synthesizing findings in ways that actually change how the team thinks" indicates a need for a candidate who can not only execute research but also define and refine research strategy. This is particularly relevant for a "Senior" role on a "transformative" project where clear direction may not always be present. The expectation to "advocate for users" and "translate user behavior into product and business implications" points to a strong connection to business outcomes and GTM strategy, as user adoption and satisfaction are critical for market success.

🎓 Skills & Qualifications

Education:

Experience:

• 3–6 years of professional experience specifically in User Experience (UX) Research, with a proven track record of independently leading research studies from initial planning through final synthesis and reporting.

• Demonstrated ability to manage complex research projects within fast-paced, collaborative product development environments, whether in-house or within an agency setting.

• Experience working within healthcare, regulated industries, or other complex enterprise domains is strongly preferred. Direct experience with clinical workflows, payer systems, or care delivery processes is considered a significant advantage.

Required Skills:

• Qualitative Research Mastery: Deep expertise in qualitative methodologies including in-depth interviews, contextual inquiry, ethnographic studies, diary studies, and moderated usability testing.

• Quantitative & Mixed-Methods Acumen: Working knowledge and practical application of quantitative research techniques such as surveys, unmoderated testing, and the ability to integrate behavioral analytics data.

• Synthesis & Insight Generation: Exceptional ability to synthesize raw data from various research methods into clear, actionable insights and strategic recommendations that drive product and business decisions.

• Communication & Presentation: Strong verbal and written communication skills, with the ability to articulate complex research findings compellingly to diverse audiences, including product managers, engineers, designers, and executive leadership.

• Research Operations Management: Proficiency in managing the logistical and ethical aspects of research, including participant recruitment, screening, consent processes, scheduling, data management, and maintaining research repositories.

• Cross-Functional Collaboration: Proven ability to partner effectively with product managers, designers, engineers, and other stakeholders, fostering a shared understanding of user needs and driving user-centric outcomes.

• Problem Framing & Critical Thinking: Adept at dissecting ambiguous problems, pushing back on ill-defined briefs, and formulating precise, impactful research questions.

Preferred Skills:

• Healthcare Domain Expertise: Direct experience with clinical workflows, Electronic Health Records (EHRs), payer systems, care delivery models, or patient engagement platforms.

• SaaS Product Research: Experience conducting research for Software-as-a-Service (SaaS) products, particularly within enterprise or regulated environments.

• Behavioral Analytics Integration: Experience leveraging quantitative behavioral data (e.g., from product analytics tools) to inform or validate qualitative research findings.

• Agile/Scrum Environment Experience: Familiarity with working within Agile development frameworks and contributing research insights within sprint cycles.

• Mentorship Experience: Demonstrated ability to guide, mentor, or support junior researchers or designers in their research endeavors.

📝 Enhancement Note: The required experience level (3-6 years) suggests a candidate who can operate with significant autonomy. The preference for healthcare experience is critical given the project's domain. The emphasis on "pushing back on vague briefs" and "proposing sharper research questions" highlights the strategic, rather than purely tactical, nature of the role. This is a key differentiator for senior operations-focused roles where defining the problem is as important as solving it.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Research Case Studies: Showcase 2-3 detailed case studies demonstrating your ability to manage research projects from problem definition and planning through execution, synthesis, and impact. Each study should clearly outline the research objectives, methodologies employed, key findings, and the resulting product or design decisions influenced by your work.

• Methodology Diversity: Include examples that highlight your proficiency across a range of qualitative methods (e.g., interviews, contextual inquiry, usability testing) and, ideally, some quantitative or mixed-methods approaches (e.g., surveys, A/B test analysis).

• Insight-Driven Deliverables: Present examples of your key research deliverables, such as well-crafted personas, insightful journey maps, and impactful research reports. These should demonstrate your ability to translate raw data into clear, actionable insights for non-researcher audiences.

• Impact and Measurable Outcomes: Wherever possible, quantify the impact of your research. This could include metrics related to improved usability, increased user adoption, reduced support tickets, or contributions to key business objectives or revenue goals.

• Process Rationale: For each case study, articulate why you chose specific research methods, how you navigated challenges (e.g., recruitment, stakeholder alignment), and how your findings informed strategic decisions.

Process Documentation:

• Research Planning Frameworks: Demonstrate your systematic approach to research planning, which should include defining research goals, identifying target users, selecting appropriate methodologies, developing recruitment criteria, and outlining study logistics.

• Synthesis and Reporting Templates: Provide examples or descriptions of your templates or methods for synthesizing research data and structuring research reports to ensure clarity, consistency, and actionable takeaways for product and engineering teams.

• Insight Repository Contribution: Explain your approach to documenting and sharing research findings so they are accessible and reusable, contributing to a shared organizational knowledge base.

📝 Enhancement Note: For a Senior UX Researcher role, particularly one focused on a major platform build, a robust portfolio is critical. The emphasis on "impact and measurable outcomes" is key for operations-minded candidates, as it shows an understanding of how research contributes to business success, not just user satisfaction. The requirement to articulate "process rationale" and "why specific research methods were chosen" demonstrates strategic thinking, aligning with the operational efficiency goals of a GTM function.

💵 Compensation & Benefits

Salary Range: $130,000 - $178,500 per year

Explanation of Range: This salary range is competitive for a Senior UX Researcher role in the US market, particularly for remote positions with a company operating in the technology and healthcare sectors. The upper end of the range reflects the seniority and specialized experience required, including expertise in complex domains like healthcare and SaaS.

Benefits:

• Comprehensive Medical, Dental, and Vision Coverage: Ensuring employee health and well-being.

• Health Spending Accounts (HSAs): Providing pre-tax savings for healthcare expenses.

• Voluntary Benefits: Offering additional choices for employee needs.

• Generous Leave of Absence Policies: Supporting work-life balance and personal needs.

• Employee Assistance Program (EAP): Providing confidential support for personal and work-related challenges.

• 401(k) Program with Employer Contribution: A robust retirement savings plan with company matching.

• Flexible Work Schedules: Allowing for greater autonomy and work-life integration.

• Comprehensive Time-Off Policy: Encouraging rest and rejuvenation.

• Company Equipment: Providing necessary tools (e.g., laptop) for all new full-time US-based remote employees.

Working Hours: 40 hours per week (standard full-time, with flexibility noted in benefits).

📝 Enhancement Note: The salary range is clearly defined. The benefits package is comprehensive and aligns with what is expected for a full-time, remote position at a reputable tech firm. The mention of flexible work schedules and time-off policies is particularly relevant for roles requiring deep focus and creative problem-solving, such as UX Research.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Healthcare Technology, Software Solutions, AI-Driven Analytics

Company Size: Not explicitly stated, but the description of a "stable client base" and "presence across four continents" suggests a medium to large-sized organization, likely with multiple teams and functions.

Founded: The company is "fully funded" and "founded by serial entrepreneurs," indicating a dynamic and growth-oriented environment, though the exact founding date is not provided.

Team Structure:

• UI/UX Department: The role is situated within the UI/UX department, indicating a focus on user-centered design and development processes.

• Reporting: The Senior UX Researcher reports directly to Jonathan Abbett, likely a Director or Head of UX/Product.

• Cross-Functional Collaboration: The role emphasizes close collaboration with Product Managers and Engineering teams within long-term client engagements, and a broader contribution to the research practice. The project itself is a significant undertaking for a healthcare client, involving a "unified, next-generation clinical technology platform."

Methodology:

• User-Centered Design: The core methodology is user-centered, with research findings directly informing product strategy and design.

• Data-Driven Decision Making: The company aims to improve "data-driven decision-making" for its clients, implying a culture that values analytics and evidence in all aspects of product development.

• Innovation and Transformation: Newfire Global Partners specializes in "building transformative software solutions" and driving "meaningful change through technology," suggesting a culture that embraces innovation and tackling complex challenges.

• Purpose-Driven Mission: The company is "passionate about the purpose-driven mission to help improve the quality of care for patients," highlighting a commitment to social impact.

Company Website: https://newfireglobal.com

📝 Enhancement Note: The company's focus on healthcare technology and "transformative solutions" suggests a mission-driven culture that values impact. The emphasis on "collaborative, innovative, and inclusive culture" is a positive signal for candidates seeking a supportive work environment. The structure implies that UX research is a valued and integrated function within the product development lifecycle.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Researcher

This level signifies a professional with substantial experience (3-6 years) who can operate independently, lead complex research initiatives, and significantly influence product strategy. A Senior UX Researcher is expected to mentor junior team members, contribute to the refinement of research practices, and possess a deep understanding of how research findings translate into tangible business outcomes and product success. They are key contributors to the GTM strategy by ensuring product-market fit and optimal user adoption.

Reporting Structure:

The Senior UX Researcher reports to Jonathan Abbett, who is likely in a management or directorial role within the UI/UX or Product department. This provides a clear line of communication and mentorship. The role also involves close collaboration with Product Managers and Engineering teams, indicating a matrixed or project-based interaction model within client engagements.

Operations Impact:

The impact of this role is substantial. By leading research for a critical "next-generation clinical technology platform," the Senior UX Researcher will directly influence:

• Product Adoption & Market Penetration: Ensuring the platform meets user needs and is intuitive, which is crucial for its successful launch and adoption by healthcare providers and patients.

• Operational Efficiency: Research insights can optimize clinical workflows, reduce errors, and improve data management, leading to significant cost savings and efficiency gains for the client.

• Revenue Generation: A well-adopted and effective platform can lead to increased client satisfaction, retention, and potential for upselling or expanding services, directly impacting Newfire's revenue and its client's business outcomes.

• Healthcare Outcomes: Ultimately, by improving the technology used in healthcare, the research contributes to better patient care and health outcomes.

Growth Opportunities:

• Leadership Development: Progression to Lead UX Researcher, UX Research Manager, or Head of UX Research, with responsibility for managing larger teams, broader research portfolios, and strategic research planning.

• Domain Specialization: Deepening expertise in healthcare technology, clinical workflows, or specific areas like AI in healthcare, becoming a recognized subject matter expert.

• Cross-functional Leadership: Opportunities to lead research initiatives that span multiple product lines or client engagements, influencing broader product strategy.

• Mentorship & Practice Development: Playing a key role in shaping research methodologies and best practices within Newfire Global Partners.

• Strategic Consulting: Evolving into a more consultative role, advising clients directly on user strategy and product innovation.

📝 Enhancement Note: This role offers significant potential for growth, particularly in the specialized and high-impact field of healthcare technology. The ability to influence product strategy and contribute to revenue-generating platforms makes it attractive for operations-minded professionals seeking to make a tangible business impact. The "operations impact" section is tailored to highlight how UX research directly contributes to efficiency, adoption, and revenue.

🌐 Work Environment

Office Type: Remote OK (Telecommute)

The "Location Type: TELECOMMUTE" and "Remote Status: Fully Remote" indicate that this position is designed for remote work. While the job lists "US" as the location, implying a focus on US-based talent, the company has a presence on four continents, suggesting a global operational footprint.

Office Location(s): While the role is remote, the company has a presence in Boston, Massachusetts, USA, and operates across North America, Europe, and Asia. This global reach might offer opportunities for cross-cultural collaboration.

Workspace Context:

• Remote Collaboration: Expect to work extensively with remote colleagues using digital collaboration tools. This requires strong communication skills and the ability to manage asynchronous workflows effectively.

• Technology Stack: Access to and proficiency with common research and collaboration tools such as UserZoom, Optimal Workshop, Dovetail, Figma, and Miro will be essential for conducting research, analyzing data, and collaborating with design and product teams.

• Team Interaction: While remote, there will be opportunities for interaction through virtual meetings, dedicated Slack channels, and collaborative sessions, fostering a connected team environment despite physical distance.

Work Schedule:

• Standard full-time hours (approximately 40 hours per week) are expected, with flexibility noted in the benefits package. This allows for managing research timelines and client needs while accommodating personal schedules, which is crucial for deep analytical work and avoiding burnout.

📝 Enhancement Note: The fully remote nature of this role is a significant draw for many professionals. The emphasis on digital collaboration tools and asynchronous communication is crucial for success in this environment. The mention of Boston as a location, even for a remote role, might suggest a primary hub or headquarters for certain functions, but the core work is expected to be done remotely across the US.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter or hiring manager will review your application and resume to assess basic qualifications and experience.

2. Hiring Manager Interview: A conversation with Jonathan Abbett (or another senior UX leader) to discuss your experience, research philosophy, approach to complex problems, and fit with the team and company culture.

3. Portfolio Review & Presentation: You will likely be asked to present a selection of your work from your portfolio, detailing 1-2 case studies. This is a critical stage to demonstrate your research process, synthesis skills, and the impact of your work. Be prepared to discuss your methodology, how you translated findings into insights, and how those insights influenced product decisions.

4. Skills-Based Exercise/Case Study: A potential take-home assignment or live exercise simulating a research challenge. This could involve analyzing a dataset, outlining a research plan for a given problem, or critiquing an existing design from a UX research perspective.

5. Cross-Functional Interviews: Interviews with Product Managers and/or Engineering leads to assess your ability to collaborate effectively, communicate research insights clearly to non-researchers, and advocate for user needs within a product team.

6. Final Interview/Offer: A final discussion, potentially with a more senior leader, to discuss overall fit, compensation, and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end research capabilities, particularly those involving complex problems, healthcare or regulated industries, and demonstrating significant impact.

• Tell a Story: For each case study, structure your presentation as a narrative: the problem/challenge, your approach (methodology, rationale), the process, key insights, and the resulting impact (product changes, business outcomes).

• Focus on "Why" and "So What": Clearly articulate why you chose specific methods and so what the implications of your findings were. Connect your research directly to business goals and user value.

• Highlight Collaboration: Emphasize how you worked with designers, PMs, and engineers, and how you advocated for user needs in cross-functional discussions.

• Be Prepared for Deep Dives: Expect questions about your methodology, your synthesis process, how you handled challenges, and how you measured the success of your research.

• Quantify Impact: Whenever possible, use metrics to demonstrate the value of your work.

Challenge Preparation:

• Research Planning: Practice outlining research plans for hypothetical scenarios, focusing on defining clear objectives, selecting appropriate methods, and identifying key metrics.

• Synthesis Practice: Work on synthesizing mock research data (e.g., interview transcripts, survey results) into actionable insights.

• Communication Skills: Rehearse articulating research findings and their implications clearly and concisely, tailoring your message for different audiences (e.g., technical vs. executive).

• Domain Familiarity: If possible, research common challenges and user needs in the healthcare technology space.

📝 Enhancement Note: The interview process is structured to assess not only research skills but also strategic thinking, collaboration, and communication. The portfolio review is a critical component, and candidates must be prepared to demonstrate the business impact of their work, a key characteristic of successful operations professionals.

🛠 Tools & Technology Stack

Primary Tools:

• User Research Platforms: UserZoom, Optimal Workshop (for usability testing, card sorting, tree testing, etc.)

• Qualitative Data Analysis & Synthesis: Dovetail (for managing interview transcripts, coding data, and generating insights), or similar tools like NVivo, ATLAS.ti.

• Collaboration & Prototyping: Figma (for design collaboration, potentially reviewing prototypes), Miro (for virtual whiteboarding, affinity mapping, journey mapping, brainstorming).

• Survey Tools: Tools like SurveyMonkey, Typeform, or Google Forms for creating and distributing surveys.

• Analytics Tools: Experience with integrating insights from behavioral analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) is a plus.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to this UX Research role, though understanding how user data flows into CRM or marketing automation systems can provide context for user journey mapping.

📝 Enhancement Note: Proficiency with these tools is essential for efficient and effective UX research. Dovetail is particularly relevant for synthesis, and Figma/Miro are critical for collaborative design and research activities. A strong candidate will not only list these tools but also explain how they utilize them to achieve specific research outcomes and drive product decisions.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental belief that understanding and prioritizing user needs is paramount to building successful products.

• Data-Driven Insights: A commitment to grounding decisions in evidence derived from rigorous research and analysis.

• Collaboration & Inclusivity: Fostering an environment where diverse perspectives are valued, and cross-functional teams work together towards common goals.

• Impact & Purpose: A shared dedication to improving healthcare outcomes and making a meaningful difference through technology.

• Innovation & Continuous Improvement: An ethos of exploring new methods, challenging assumptions, and seeking better ways to understand users and build products.

• Ownership & Accountability: Taking responsibility for research projects from start to finish and ensuring findings lead to actionable outcomes.

Collaboration Style:

• Embedded in Product Teams: Working closely with Product Managers and Designers as an integrated part of product development squads.

• Advocacy and Influence: Effectively communicating user needs and research insights to influence product roadmaps and design decisions, often acting as a bridge between users and stakeholders.

• Knowledge Sharing: Actively participating in team meetings, sharing learnings, and contributing to the collective understanding of users.

• Feedback Loops: Open to constructive feedback on research methods, deliverables, and presentations, and providing feedback to peers to help improve collective research practice.

📝 Enhancement Note: The company values align well with a strong operational mindset: user-centricity, data-driven decisions, and a focus on impact. The emphasis on collaboration and advocacy is key for a role that bridges user needs with business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Healthcare Systems: Understanding and researching users within the intricate and often highly regulated healthcare ecosystem presents unique challenges in terms of terminology, workflows, and user motivations.

• Balancing Stakeholder Needs: Effectively advocating for user needs while managing the diverse priorities and assumptions of product managers, engineers, and client leadership.

• Ambiguous Project Briefs: Proactively defining research objectives and methodologies when initial project scopes are unclear or broad, requiring strong problem-framing skills.

• Data Integration: Synthesizing insights from qualitative research with quantitative behavioral analytics and other data sources to form a holistic understanding of user behavior.

• Remote Collaboration Effectiveness: Maintaining strong communication, alignment, and a cohesive team dynamic across distributed team members.

Learning & Development Opportunities:

• Deep Healthcare Domain Expertise: Opportunity to become a subject matter expert in healthcare technology, clinical workflows, and patient experience.

• Advanced Research Methodologies: Exposure to cutting-edge research techniques, including AI-assisted research tools and methods for studying complex enterprise systems.

• Leadership and Mentorship: Developing leadership skills by guiding junior researchers and contributing to the growth of the UX research practice.

• Strategic Impact: Gaining experience in influencing high-stakes product roadmaps and contributing directly to significant technological transformations in a critical industry.

• Client-Facing Experience: Opportunities to present findings and recommendations directly to client leadership, enhancing consulting and stakeholder management skills.

📝 Enhancement Note: The challenges highlight the need for adaptability, strong analytical skills, and excellent communication. The growth opportunities are substantial, particularly for those looking to specialize in a high-impact industry and develop leadership capabilities within a growing firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to push back on a vague or ill-defined research brief. How did you reframe the research question and what was the outcome?" (Assesses problem framing, strategic thinking, and assertiveness.)

• "Walk us through a complex research project from start to finish. What were the key decisions you made regarding methodology, and how did your findings influence the product or business strategy?" (Evaluates end-to-end research process, synthesis, and impact.)

• "How do you balance the needs of different stakeholders (e.g., product, engineering, business) with the needs of the user, especially when they are in conflict?" (Tests collaboration, advocacy, and negotiation skills.)

Company & Culture Questions:

• "What excites you about Newfire Global Partners' mission and our work in healthcare technology?" (Assesses alignment with company purpose and industry.)

• "How do you approach building and maintaining a user research repository or knowledge base?" (Evaluates organizational skills and commitment to knowledge sharing.)

Portfolio Presentation Strategy:

• Select Impactful Case Studies: Choose 2-3 projects that clearly demonstrate your ability to drive meaningful change. Prioritize those with clear business or user outcomes.

• Structure Your Narrative: For each case study, follow a logical flow: Problem -> Your Role -> Methodology (with rationale) -> Process -> Key Insights -> Impact & Recommendations -> Learnings.

• Quantify Everything Possible: Use data and metrics to illustrate the scale of the problem, the user base, and the impact of your recommendations.

• Be Ready for "Why" Questions: Prepare to justify every methodological choice and synthesis decision.

• Highlight Collaboration: Show how you worked with others and how your insights influenced their work.

• Keep it Concise: Respect time limits and focus on the most critical aspects of each project.

📝 Enhancement Note: Preparing for these types of questions requires demonstrating not just research skills but also strategic thinking, business acumen, and strong collaboration abilities, all hallmarks of successful operations professionals. The portfolio presentation is a key opportunity to showcase these capabilities.

📌 Application Steps

To apply for this Senior UX Researcher position:

• Submit your application: Utilize the provided application link. Ensure your resume and cover letter (if applicable) are tailored to highlight your relevant UX research experience, particularly in complex or regulated domains.

• Craft a compelling portfolio: Select 2-3 of your strongest case studies that demonstrate your end-to-end research process, synthesis skills, and measurable impact. Focus on projects that align with the requirements of this role (e.g., complex systems, healthcare, SaaS).

• Prepare your portfolio presentation: Practice articulating your case studies clearly and concisely, emphasizing your strategic thinking, methodological choices, and the tangible outcomes of your research. Be ready to discuss how your work contributed to product success or business objectives.

• Research Newfire Global Partners: Understand the company's mission, values, and their work in healthcare technology. Consider how your skills and experience can contribute to their purpose-driven approach.

• Anticipate interview questions: Prepare thoughtful answers to strategy, collaboration, and domain-specific questions, drawing from your portfolio and experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions to provide a comprehensive overview for operations professionals. All details should be verified directly with the hiring organization before making application decisions.