Senior UX-designer Malmö (offentlig sektor)

Sway Sourcing
Full-timeMalmö, Sweden

📍 Job Overview

Job Title: Senior UX Designer (Public Sector)

Company: Sway Sourcing

Location: Malmö, Skåne County, Sweden

Job Type: Full-Time

Category: User Experience (UX) Design / Digital Design

Date Posted: April 22, 2026

Experience Level: Senior (5-10 years)

Remote Status: On-site

🚀 Role Summary

  • This role focuses on designing and developing user-friendly and accessible digital solutions within the public sector.

  • Key responsibilities include translating complex user needs into intuitive interfaces and ensuring adherence to stringent quality, accessibility, and structural standards.

  • The position requires close collaboration with development teams, stakeholders, and adherence to established design systems and brand guidelines.

  • Emphasis will be placed on user-centered design methodologies and ensuring compliance with Swedish digital accessibility laws (DOS-lagen).

📝 Enhancement Note: While the raw job title is "Senior UX-designer Malmö (offentlig sektor)", this enhanced description categorizes it under "User Experience (UX) Design / Digital Design" to be more specific for operations professionals and to align with common industry taxonomies. The focus on "offentlig sektor" (public sector) is highlighted as a critical aspect of the role's context.

📈 Primary Responsibilities

  • Develop and document design proposals for digital interfaces, from initial concept through to detailed specifications.

  • Visualize and clearly communicate design solutions to diverse audiences, including technical teams, stakeholders, and end-users.

  • Act as a key advisor and sounding board for UX and design-related matters within project teams.

  • Collaborate closely with development teams to ensure accurate and effective implementation of design solutions.

  • Adhere to and contribute to the evolution of established design systems and brand guidelines.

  • Ensure high levels of usability and accessibility, meeting all relevant legal requirements and standards.

  • Conduct user-centered research to identify user needs, pain points, and opportunities for improvement in digital services.

  • Create and present design concepts, prototypes, and user journey maps to stakeholders.

  • Provide ongoing support and guidance to development teams during the implementation phase of digital projects.

  • Contribute to the continuous improvement of design processes and methodologies within the organization.

📝 Enhancement Note: The responsibilities have been expanded to detail the lifecycle of design work, from conceptualization to implementation support, and to emphasize the strategic advisory role of a senior designer in a public sector context. The inclusion of "user-centered research" and "design documentation" are key operations-adjacent activities for a UX role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and demonstrable experience in UX design are paramount. Relevant educational backgrounds in Design, Human-Computer Interaction (HCI), or related fields are beneficial.

Experience: Minimum of 5-10 years of progressive experience as a UX Designer, with a proven track record of delivering successful digital solutions.

Required Skills:

  • Extensive experience as a UX Designer, with a strong understanding of user-centered design principles and methodologies.

  • A comprehensive and compelling portfolio showcasing previous UX design work, including process, problem-solving, and delivered solutions.

  • Proficiency in Figma for wireframing, prototyping, and UI design.

  • In-depth knowledge of Swedish digital accessibility laws, specifically the "lagen om digital tillgänglighet" (DOS-lagen).

  • Experience working with and maintaining design systems and brand guidelines to ensure consistency.

  • Practical experience with web design and content management systems, specifically Optimizely.

  • Ability to translate complex requirements into clear, intuitive, and user-friendly interface designs.

Preferred Skills:

  • Prior experience working within the public sector or with government-related digital initiatives.

  • Proven ability to navigate and manage complex organizations with multiple stakeholders and competing priorities.

  • Experience with user research methodologies, including interviews, surveys, and usability testing.

  • Familiarity with agile development methodologies and cross-functional team collaboration.

  • Knowledge of WCAG (Web Content Accessibility Guidelines) standards beyond the mandatory DOS-lagen.

📝 Enhancement Note: The "Required Skills" section has been detailed to emphasize the specific tools (Figma, Optimizely) and legal compliance (DOS-lagen) mentioned in the job description. The preferred skills are inferred to enhance the candidate's suitability for a public sector role involving complex stakeholder environments. The experience level is specifically defined as "Senior (5-10 years)" based on the title.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio is a mandatory requirement, demonstrating a strong UX design process from research and ideation to final implementation.

  • Showcase case studies that highlight problem identification, user research findings, design iterations, and the impact of your solutions.

  • Include examples of designs for digital interfaces, prototypes, and user flows, with clear explanations of your role and contributions.

  • Demonstrate experience with tools like Figma, showcasing your ability to create detailed wireframes, interactive prototypes, and polished UI designs.

Process Documentation:

  • Documented design proposals and solutions, clearly outlining the rationale behind design decisions.

  • Evidence of collaboration with development teams, illustrating how designs were translated into functional features.

  • Contributions to or adherence to established design systems and brand guidelines, showing an understanding of scalable design.

  • Artifacts that demonstrate user-centered design processes, such as user personas, journey maps, or usability testing reports.

  • Clear articulation of how accessibility requirements were integrated into the design and development lifecycle.

📝 Enhancement Note: This section is crucial for a design role. The "Portfolio Essentials" are tailored to showcase the UX design lifecycle, specific tools, and the critical accessibility compliance. "Process Documentation" focuses on the output and evidence of good UX practices, directly aligning with the "design documentation" and "accessibility" requirements.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Senior UX Designer in Malmö, Sweden, with 5-10 years of experience and specialized public sector/accessibility knowledge, the estimated salary range is approximately 45,000 - 65,000 SEK per month. This range can vary based on the specific demands of the assignment and the candidate's precise experience and qualifications.

Benefits:

  • Contract Assignment: This is a contract-based role, offering flexibility and the opportunity for diverse project experience.

  • Professional Development: Potential for exposure to significant public sector projects, enhancing your portfolio and expertise in digital accessibility and user-centered design.

  • Collaborative Environment: Opportunity to work within dedicated project teams, collaborating with developers and stakeholders.

  • Competitive Compensation: A competitive monthly salary reflecting the senior nature of the role and specialized skills required.

  • Work-Life Balance: While on-site, the role is designed for a 100% scope, implying a standard full-time work schedule.

Working Hours: 40 hours per week, full-time (100% scope), with the expectation of on-site presence in Malmö.

📝 Enhancement Note: As salary was not provided, a region-appropriate estimate for a senior UX designer in Malmö is provided. The benefits are inferred based on the contract nature of the role and typical offerings in the Swedish market for specialized IT/Design roles. The working hours are standardized based on the "FULL_TIME" employment type and 100% scope.


🎯 Team & Company Context

🏢 Company Culture

Industry: The role is situated within the Public Sector, a domain characterized by a strong emphasis on public service, accessibility, transparency, and robust governance. This sector often involves working with diverse citizen needs and complex regulatory frameworks.

Company Size: Sway Sourcing is described as a relatively new but growing recruitment partner with a significant client base, including large Swedish companies. This suggests a dynamic, agile organizational structure for the agency itself, while the client organization (public sector) is likely larger and more established.

Founded: Sway Sourcing was founded recently (implied by "relativt ny aktör"), indicating a modern, forward-thinking approach to recruitment. The public sector entities they partner with are typically long-standing institutions.

Team Structure:

  • The Senior UX Designer will likely be embedded within a project team within a public sector organization. This team will include project managers, developers, potentially business analysts, and other subject matter experts.

  • The designer will report to a project lead or a design/product manager within the client organization, while being managed or contracted through Sway Sourcing.

Methodology:

  • User-Centered Design: The core methodology will be user-centered, focusing on understanding and addressing the needs of citizens and public sector employees.

  • Agile Development: Given the nature of digital solution development, an agile methodology (e.g., Scrum, Kanban) is likely employed, requiring iterative design and feedback loops.

  • Accessibility Compliance: A strict methodology for ensuring compliance with DOS-lagen and potentially WCAG will be integrated into all design and development processes.

  • Design System Application: Work will be guided by an existing design system and brand guidelines, promoting consistency and efficiency.

Company Website: https://www.swaysourcing.com

📝 Enhancement Note: The "Industry" is specified as "Public Sector" with relevant characteristics. Company size and founding information are used to infer the operational context of Sway Sourcing. Team structure and methodology are elaborated to reflect the typical environment for a Senior UX Designer in such a role, emphasizing user focus and compliance.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level within the UX Design discipline. It requires not only strong design execution skills but also the ability to act as a strategic advisor, mentor junior designers (if applicable), and influence project direction. The focus on public sector and accessibility adds a layer of specialized expertise.

Reporting Structure: The Senior UX Designer will report to a Project Manager or a Head of Digital/Product within the public sector client organization. They will also have a relationship with Sway Sourcing for contractual and administrative matters. This dual reporting structure is common in contract roles.

Operations Impact: The UX Designer's impact is critical for the success of digital services within the public sector. By improving usability and accessibility, they directly enhance citizen experience, increase service adoption, reduce support costs, and ensure compliance with legal mandates. This role significantly influences the efficiency and effectiveness of public service delivery.

Growth Opportunities:

  • Deepen Public Sector Expertise: Gain extensive experience and specialized knowledge in designing for government services, understanding unique user needs and regulatory landscapes.

  • Master Accessibility Standards: Become a subject matter expert in digital accessibility, a highly sought-after skill in both public and private sectors.

  • Lead Design Initiatives: Opportunity to take ownership of key design projects and potentially influence the broader digital strategy of the public sector organization.

  • Mentorship: Potential to mentor less experienced designers or contribute to the establishment of design best practices within the client organization.

  • Expand Tool Proficiency: Further develop expertise in Figma and Optimizely, and potentially learn new tools and technologies relevant to digital service delivery.

📝 Enhancement Note: The "Operations Career Level" is defined as Senior, with specific nuances for UX and public sector work. The "Reporting Structure" clarifies the typical setup for a contract role. "Operations Impact" highlights the tangible outcomes of UX work in a public context. "Growth Opportunities" are framed around skill specialization and leadership within the specific domain.

🌐 Work Environment

Office Type: The role is designated as "On-site" in Malmö, Sweden. This implies working within a traditional office environment provided by the public sector client organization. Such environments often prioritize functionality, security, and collaborative spaces.

Office Location(s): Malmö, Sweden. Specific office details would be provided by the client organization, but it is expected to be within a central or accessible area of Malmö, conducive for public sector operations.

Workspace Context:

  • Collaborative Spaces: Expect access to meeting rooms, project rooms, and potentially open-plan areas designed to foster teamwork with developers, project managers, and other team members.

  • Tools & Technology: The workspace will be equipped with standard office technology, including computers, reliable internet access, and likely access to the client's internal network and software. Access to Figma and Optimizely will be essential.

  • Team Interaction: Opportunities for daily interaction with the project team, including stand-ups, design reviews, and collaborative problem-solving sessions.

Work Schedule: A standard full-time schedule of approximately 40 hours per week is expected. While the role is on-site, there might be some flexibility in daily start/end times, subject to the client organization's policies and project needs.

📝 Enhancement Note: The "Office Type" and "Workspace Context" are inferred based on the "On-site" designation and the nature of public sector work, emphasizing collaboration and the necessary technological infrastructure.

📄 Application & Portfolio Review Process

Interview Process:

  1. Initial Screening (Sway Sourcing): A preliminary call with Sway Sourcing to assess general fit, experience level, and interest in the role and contract terms.

  2. Technical/Portfolio Review: A more in-depth interview, likely with the hiring manager or lead designer at the client organization, focusing on your UX design process, problem-solving skills, and a review of your portfolio. Be prepared to walk through specific case studies.

  3. Stakeholder/Team Interview: An interview with key stakeholders or members of the project team to evaluate your collaboration style, communication skills, and understanding of public sector contexts.

  4. Final Assessment: Potentially a final discussion to confirm suitability, clarify any remaining questions, and discuss contract details.

Portfolio Review Tips:

  • Curate for Relevance: Select 2-3 strong case studies that best demonstrate your experience in complex digital design, user-centered approaches, and ideally, any public sector or accessibility-related projects.

  • Structure Your Narrative: For each case study, clearly articulate the problem, your role and process, the solutions you designed, the tools you used (Figma, Optimizely), and the outcomes or impact achieved (mentioning DOS-lagen compliance where applicable).

  • Highlight Accessibility: Explicitly detail how you incorporated accessibility principles and met legal requirements (DOS-lagen) in your designs. This is a critical requirement.

  • Showcase Figma Proficiency: Be ready to demonstrate your Figma skills, perhaps by sharing interactive prototypes or detailed wireframes.

  • Prepare for Questions: Anticipate questions about your decision-making process, how you handle conflicting stakeholder feedback, and your approach to user research and testing.

Challenge Preparation:

  • Be prepared for potential design exercises or scenario-based questions that test your problem-solving abilities and UX thinking.

  • Practice articulating your design rationale clearly and concisely, as you'll need to communicate complex ideas effectively.

  • Research the specific public sector organization (if known) or general trends in Swedish public sector digital services to demonstrate your understanding of the context.

📝 Enhancement Note: The interview process is structured to mirror typical hiring practices for contract roles, emphasizing the portfolio review. "Portfolio Review Tips" are tailored to the specific requirements of this job, particularly Figma and DOS-lagen. "Challenge Preparation" focuses on practical skills and contextual understanding.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Essential for wireframing, prototyping, UI design, and collaboration. Proficiency here is mandatory.

  • Optimizely: Required for web design and content management, indicating a need to understand how designs are implemented and managed on a live platform.

Analytics & Reporting:

  • While not explicitly listed, a Senior UX Designer in this context would likely interact with analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure the impact of their designs.

CRM & Automation:

  • Not directly applicable to the UX design role, but an understanding of how CRM systems and automation might influence user journeys or data collection could be beneficial in understanding the broader digital ecosystem.

  • Familiarity with project management tools (e.g., Jira, Asana) is common for agile team collaboration.

📝 Enhancement Note: The "Primary Tools" are directly from the job description. Additional tools in "Analytics & Reporting" and "CRM & Automation" are inferred as common touchpoints for a Senior UX Designer working on digital services, particularly in a data-informed environment.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A paramount value, ensuring that all design decisions are driven by the needs and experiences of the end-users (citizens, public employees).

  • Accessibility & Inclusivity: A core principle, deeply embedded in the public sector's mandate to serve all citizens equally, adhering strictly to legal requirements like DOS-lagen.

  • Collaboration: A strong emphasis on teamwork, working effectively with developers, project managers, stakeholders, and potentially other UX/UI professionals.

  • Quality & Reliability: A commitment to delivering robust, well-documented, and high-performing digital solutions that are dependable and meet stringent standards.

  • Transparency & Accountability: Operating with openness and taking responsibility for design decisions and their impact, especially crucial in the public sector.

Collaboration Style:

  • Cross-Functional Integration: Expect a highly collaborative style, working closely with development teams to ensure designs are feasible and implemented correctly.

  • Iterative Feedback: A culture of continuous feedback, involving regular design reviews, usability testing sessions, and open communication channels.

  • Knowledge Sharing: Encouraging the sharing of best practices, insights from user research, and design patterns to uplift the entire team and project.

  • Problem-Solving Focus: A collective effort to identify and solve complex design challenges, often involving diverse perspectives from different disciplines.

📝 Enhancement Note: The "Operations Values" are extrapolated from the public sector context and the nature of UX design work, emphasizing user needs, accessibility, and quality. "Collaboration Style" details how these values translate into daily interactions within a project team.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Constraints: Navigating the complexities of public sector mandates, budget limitations, and technical constraints while striving for optimal user experience.

  • Ensuring Universal Accessibility: Meeting and exceeding stringent accessibility requirements (DOS-lagen) across diverse user groups and devices can be technically demanding.

  • Managing Multiple Stakeholders: Effectively communicating and aligning design decisions with numerous stakeholders who may have varying priorities and perspectives.

  • Integrating with Legacy Systems: Potentially working with or designing for existing, older systems that may present integration challenges.

  • Rapid Project Timelines: Delivering high-quality design solutions within defined project schedules, common in contract roles.

Learning & Development Opportunities:

  • Specialization in Public Sector UX: Becoming an expert in designing for government services, a niche but growing field.

  • Advanced Accessibility Expertise: Deepening knowledge of WCAG and other accessibility standards, becoming a go-to resource for compliance.

  • Figma & Optimizely Mastery: Achieving expert-level proficiency in these key tools through intensive project work.

  • Cross-Functional Skill Development: Gaining a better understanding of software development lifecycles and project management methodologies.

  • Portfolio Enhancement: Building a robust portfolio with high-impact public sector projects that can open doors to future opportunities.

📝 Enhancement Note: "Challenges" are identified based on the specific context of public sector UX design and contract roles. "Learning & Development Opportunities" are framed around skill specialization and career advancement within this niche.

💡 Interview Preparation

Strategy Questions:

  • "Describe a complex digital service you designed for a user group with specific accessibility needs. How did you ensure compliance with regulations like DOS-lagen?" (Tests: Accessibility, User-centered design, Problem-solving)

  • "Walk us through a project from your portfolio where you used Figma to create a prototype. What was the challenge, your process, and the outcome?" (Tests: Figma proficiency, Design process, Communication)

  • "How do you approach gathering user requirements and translating them into design specifications, especially when working with diverse stakeholders in a public sector environment?" (Tests: Stakeholder management, Requirements gathering, Communication)

Company & Culture Questions:

  • "What interests you about working on digital solutions for the public sector, and specifically within this organization?" (Tests: Motivation, Cultural fit)

  • "How do you stay updated on the latest UX design trends and accessibility standards?" (Tests: Continuous learning, Proactiveness)

Portfolio Presentation Strategy:

  • Focus on Process: Don't just show the final designs; explain your thought process, user research, and iterative design steps.

  • Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, positive user feedback, accessibility compliance achieved).

  • Highlight DOS-lagen: Explicitly address how you met accessibility requirements in your case studies. This is a key differentiator.

  • Be Ready to Draw: Have a whiteboard or digital equivalent ready to sketch out ideas or clarify concepts during the interview.

  • Tailor to the Role: Emphasize projects that align with the requirements of designing for a public sector audience and adhering to strict standards.

📝 Enhancement Note: Interview questions are crafted to probe critical skills and knowledge areas for this specific role, including Figma, Optimizely, DOS-lagen, and public sector context. Portfolio presentation advice reinforces key requirements.

📌 Application Steps

To apply for this operations-adjacent UX design position:

  • Submit your application through the provided link on Sway Sourcing's website.

  • Portfolio Customization: Ensure your submitted portfolio prominently features projects that demonstrate your expertise in user-centered design, Figma proficiency, and, crucially, your experience with digital accessibility standards (DOS-lagen). Select 2-3 of your strongest, most relevant case studies.

  • Resume Optimization: Tailor your resume to highlight your senior-level UX design experience, specific tool proficiencies (Figma, Optimizely), and any relevant public sector or accessibility project work. Use keywords from the job description.

  • Interview Preparation: Practice articulating your design process, problem-solving approaches, and how you ensure accessibility. Prepare to walk through your portfolio case studies in detail, focusing on challenges, solutions, and outcomes.

  • Company Research: Familiarize yourself with Sway Sourcing's approach to recruitment and, if possible, research the specific public sector entity you would be working with to understand their mission and digital initiatives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with Sway Sourcing or the hiring organization before making application decisions.

Application Requirements

Candidates must have extensive experience as a UX designer, a strong portfolio, and proficiency in Figma. Knowledge of digital accessibility laws and experience with design systems and Optimizely are mandatory.