Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer Company: OneTrust Location: Bengaluru, India Job Type: Full-Time Category: User Experience (UX) Design / Product Design Date Posted: 2025-11-03 Experience Level: 5-10 Years Remote Status: Hybrid (3 days in-office)

🚀 Role Summary

• Drive the strategic enhancement of user experience across complex enterprise web applications and OneTrust's product suite, focusing on usability, accessibility (WCAG 2.2 AA), and comprehensive state coverage.
• Leverage advanced visual and interaction design skills to create intuitive, efficient, and aesthetically pleasing interfaces that align with user needs and business objectives.
• Champion a data-informed design approach, translating user research, customer feedback, and behavioral insights into actionable design solutions and iterative improvements.
• Collaborate effectively within a cross-functional "3-in-a-box" model (UX, Product Management, Engineering) to deliver high-quality, user-centric products within agile sprint cycles.
• Contribute to the evolution of OneTrust's design system and modular UI components, ensuring consistency, reusability, and scalability across the platform.

📝 Enhancement Note: This role is positioned as a Senior UX Designer, indicating a need for significant experience in end-to-end product design, leadership potential, and the ability to mentor junior team members. The emphasis on enterprise product design and specific domain knowledge (privacy, risk management) suggests a strategic contribution beyond standard UI/UX tasks.

📈 Primary Responsibilities

• Conduct user research, usability testing, and customer feedback analysis to identify pain points and opportunities for UX improvement across OneTrust's platform.
• Develop wireframes, user flows, interactive prototypes, and high-fidelity visual designs for new features and product enhancements, ensuring adherence to design principles and accessibility standards.
• Craft clear, concise, and effective UX copy that enhances user comprehension and guides users through complex workflows.
• Collaborate closely with Product Managers to define product requirements and with Engineers to ensure faithful implementation of design specifications.
• Present design rationale, lead design reviews, and effectively communicate design decisions and their impact to stakeholders across R&D and leadership.
• Maintain and contribute to the growth of OneTrust’s design system, ensuring consistency and efficiency through reusable components and style guides.
• Actively participate in agile ceremonies, contributing UX expertise to sprint planning, daily stand-ups, and retrospectives, ensuring timely delivery of design assets.
• Stay abreast of emerging AI trends and their potential applications to enhance the design process and user experience within the OneTrust ecosystem.
• Advocate for user-centricity and high design quality standards throughout the product development lifecycle, fostering a culture of continuous improvement.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on both strategic UX leadership and hands-on design execution. The mention of a "3-in-a-box" model and leading design reviews indicates a collaborative and influential role within product teams.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Human Computer Interaction (HCI), Industrial Design, or a related technical field. Experience: 5-8 years of progressive work experience in User Experience (UX) Design, encompassing the full product design lifecycle from research and ideation through to rollout and iteration.

Required Skills:

• Advanced visual and interaction design skills with exceptional attention to detail, focusing on usability and accessibility (WCAG 2.2 AA).
• Proficiency in Figma, including mastery of components, auto-layout, variants, prototyping, and efficient file organization.
• Demonstrated experience with no-code or low-code tools such as Framer, Webflow, or internal builder platforms, understanding modular design principles.
• Strong UX writing capabilities to create clear, concise, and user-friendly in-product copy.
• Proven ability to translate research findings and user feedback into actionable design solutions.
• Expertise in conducting usability tests and analyzing results to inform design iterations.
• Excellent cross-functional collaboration skills, particularly within Product Management and Engineering teams.
• Strong presentation skills, with the ability to articulate design rationale and lead design reviews confidently.
• Experience working effectively in agile development environments and delivering design work within sprint cycles.
• A robust portfolio showcasing a range of UX projects that illustrate applied experience across the full product design process.

Preferred Skills:

• Experience with other design tools such as Sketch, InVision, Adobe Creative Suite.
• Familiarity with data privacy, third-party risk management, and/or security domains.
• Experience leading design initiatives or mentoring junior designers.
• Scrum certification.
• Curiosity and understanding of emerging AI trends and their impact on UX.

📝 Enhancement Note: The requirements specify a blend of technical design skills (Figma, low-code tools), research and analysis capabilities (usability testing, feedback analysis), and soft skills (collaboration, presentation). The preference for domain knowledge in privacy and risk management is a key differentiator for this role at OneTrust.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end UX design projects demonstrating a deep understanding of the user-centered design process, from initial research and problem definition to final implementation and iteration.
• Include case studies that clearly articulate the design challenges, your specific contributions, the design solutions implemented, and the measurable impact on user experience and business outcomes.
• Highlight projects that demonstrate advanced skills in visual and interaction design, usability, and accessibility standards (WCAG 2.2 AA).
• Present examples of work involving complex enterprise web applications and sophisticated user interfaces.
• Feature projects that showcase proficiency with Figma, including component libraries, auto-layout, and interactive prototyping.
• Include examples of work with no-code/low-code tools and an understanding of how modular design translates into reusable UI systems.

Process Documentation:

• Be prepared to discuss your personal design process, including how you approach user research, ideation, wireframing, prototyping, user testing, and design handoff.
• Demonstrate an understanding of how to integrate UX design into agile development workflows, including collaboration with Product Managers and Engineers throughout sprint cycles.
• Explain how you gather and incorporate user feedback and data (e.g., usability test results, analytics, customer support insights) to drive design iterations and improvements.

📝 Enhancement Note: A strong portfolio is critical for this role, emphasizing not just the final designs but the strategic thinking, process, and measurable impact behind them. The ability to articulate the design process and its integration within agile methodologies is paramount.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Bengaluru, India, with 5-8 years of experience, the estimated annual salary range is ₹1,500,000 to ₹2,500,000. This range accounts for the competitive market, the specific skills required, and the seniority of the role.

Benefits:

• Comprehensive healthcare coverage (physical, mental, and emotional support).
• Flexible Paid Time Off (PTO).
• Equity (Restricted Stock Units - RSUs).
• Annual performance bonus opportunities.
• Retirement account support.
• Generous paid parental leave (14+ weeks).
• Career development opportunities.
• Company-paid privacy certification exam fees.
• Access to company resources and learning platforms.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility managed within agile sprint cycles and team collaboration needs. The company embraces an "office-first" culture, encouraging three days a week in the office.

📝 Enhancement Note: Salary is estimated based on typical Senior UX Designer compensation in Bengaluru, India, considering the experience level and the specialized nature of enterprise UX design. Benefits are directly extracted from the job description, highlighting OneTrust's commitment to employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (specifically focused on Trust, Privacy, Security, Governance, Risk, and Compliance - GRC). Company Size: Over 300 patents, serving over 14,000 customers globally, indicating a significant and rapidly growing enterprise. OneTrust is recognized as a market pioneer and leader in its space. Founded: The founding date is not explicitly stated, but the significant patent portfolio and market leadership suggest a company that has scaled rapidly in recent years.

Team Structure:

• The UX Design team operates within the Research and Development (R&D) department.
• The Senior UX Designer will work under the supervision of a Principal UX Designer.
• Collaboration occurs within a "3-in-a-box" model, involving UX Designers, Product Managers, and Engineers.
• Cross-functional collaboration extends across the broader R&D organization, product teams, and senior management.

Methodology:

• Data-Informed Design: Emphasis on understanding user behavior through data analysis, research findings, and customer feedback.
• Agile Development: Work is conducted within agile environments and sprint cycles, requiring rapid iteration and timely delivery.
• Continuous Improvement: A culture of high standards for design quality and iterative enhancement of user experience.
• Modular Design: Focus on creating reusable UI components and leveraging no-code/low-code platforms.

Company Website: https://www.onetrust.com/

📝 Enhancement Note: OneTrust is a leader in a critical and growing field. The company culture appears to be driven by innovation, rapid growth, and a strong emphasis on user experience within complex enterprise software. The "office-first" approach suggests a preference for in-person collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior," indicating a position requiring significant autonomy, expertise, and the ability to influence design direction. It suggests a level of responsibility beyond that of a standard UX Designer, potentially involving mentorship and leading design initiatives.

Reporting Structure: The Senior UX Designer will report to a Principal UX Designer, indicating a clear hierarchical structure within the UX team. This provides opportunities for mentorship and guidance from more experienced design leaders.

Operations Impact: The UX team's work directly impacts the usability, adoption, and effectiveness of OneTrust's comprehensive platform, which spans privacy, security, data governance, GRC, and AI risk. By improving the user experience, this role contributes to customer satisfaction, operational efficiency for clients, and ultimately, OneTrust's market leadership and revenue growth.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX areas like accessibility, interaction design, UX writing, or emerging AI-driven design tools.
• Leadership Development: Progress to a Principal UX Designer role, leading larger design initiatives, mentoring teams, and contributing more strategically to product vision.
• Domain Expertise: Develop deep knowledge in privacy, security, and GRC technologies, becoming a specialist valued for both design and industry understanding.
• Cross-Functional Leadership: Gain experience leading design in a "3-in-a-box" model, influencing product strategy and execution.
• Continuous Learning: Opportunities to engage with emerging AI trends and potentially gain company-paid privacy certification.

📝 Enhancement Note: The "Senior" designation implies a pathway to leadership. Growth is likely to come from deepening expertise within OneTrust's domain and expanding influence across product development.

🌐 Work Environment

Office Type: OneTrust embraces an "office-first" culture, advocating for three days a week in the office to foster meaningful in-person collaboration and team connection. Office Location(s): Bengaluru, India. Specific office details or amenities are not provided but can be assumed to support a collaborative work environment.

Workspace Context:

• The workspace is designed to facilitate collaboration, with an emphasis on in-person interaction three days a week.
• Access to industry-standard design tools and technologies (Figma, low-code platforms, etc.) is expected.
• Opportunities for direct interaction with UX designers, Product Managers, and Engineers within the R&D team are integral to the workflow.

Work Schedule: A standard full-time schedule, likely around 40 hours per week, is expected. While agile methodologies promote flexibility within sprints, the "office-first" culture suggests a structured work week with significant in-office presence.

📝 Enhancement Note: The "office-first" approach with a mandate for 3 days in-office in Bengaluru signals a company that values in-person synergy for innovation and team cohesion, while still acknowledging the need for some flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will assess your background, experience, and alignment with the role's core requirements, likely reviewing your resume and portfolio.
• Portfolio Presentation & Design Exercise: Expect a session where you present your portfolio, discussing your process, design rationale, and impact. A practical design exercise or case study review may also be part of this stage, focusing on problem-solving and design thinking.
• Cross-Functional Interviews: Interviews with Product Managers and Engineers to assess collaboration skills, understanding of the "3-in-a-box" model, and ability to work within agile development cycles.
• Leadership Interview: Discussion with a Principal UX Designer or R&D leadership to evaluate design leadership potential, strategic thinking, and cultural fit.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a compelling story: the problem, your approach, your solutions, and the measurable outcomes.
• Process Focus: Clearly articulate your design process, emphasizing research, ideation, iteration, and user validation.
• Tool Proficiency: Highlight your mastery of Figma and any experience with low-code/no-code tools.
• Impact & Metrics: Quantify the impact of your designs whenever possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).
• Accessibility & Usability: Showcase your commitment to WCAG 2.2 AA standards and best practices for usability.
• Company Alignment: Tailor your presentation to highlight experience relevant to enterprise software, complex interfaces, and ideally, privacy/security domains.

Challenge Preparation:

• Be prepared for questions about how you handle ambiguity, conflicting requirements, and tight deadlines within an agile framework.
• Practice articulating your design decisions and defending them with user data and design principles.
• Familiarize yourself with OneTrust's product suite and the broader GRC/Privacy tech landscape to demonstrate industry understanding.

📝 Enhancement Note: The interview process is designed to assess a candidate's end-to-end UX capabilities, collaborative spirit, and ability to deliver high-quality design within a fast-paced, enterprise software environment. The portfolio is a key component, serving as the primary evidence of skills and experience.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, visual design, and component-based design system management. High proficiency is expected.
• No-code/Low-code Platforms: Experience with tools like Framer, Webflow, or internal builder platforms is required, demonstrating an understanding of modular and reusable UI systems.
• Prototyping Tools: Beyond Figma, familiarity with InVision or similar tools for interactive prototyping may be beneficial.
• Design System Management: Experience in creating, maintaining, and scaling design systems is highly valued.

Analytics & Reporting:

• While not explicitly listed as a direct tool requirement, the role emphasizes being "data-informed" and understanding user behavior. This implies familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) or the ability to interpret data from them to inform design decisions.

CRM & Automation:

• Not directly applicable to the UX Designer role, but understanding how UX impacts user adoption and engagement within a CRM context for enterprise software is beneficial.

📝 Enhancement Note: The technology stack heavily emphasizes design and prototyping tools, with a particular focus on Figma and an understanding of modern web development tools like no-code/low-code platforms. The ability to work with and contribute to a design system is crucial.

👥 Team Culture & Values

Operations Values:

• Trust: Aligned with the company's core mission, fostering trust through responsible data use and secure, intuitive design.
• Data-Informed Decision Making: Valuing data, research, and user feedback as the foundation for design choices.
• Continuous Improvement: A commitment to high design quality and ongoing iteration to enhance user experience.
• Collaboration: Strong emphasis on teamwork and cross-functional partnership ("3-in-a-box" model).
• User-Centricity: Placing the user at the heart of all design and development efforts.
• Innovation: Embracing new technologies and trends, such as AI, to drive better design outcomes.

Collaboration Style:

• Highly collaborative, working closely with Product Managers and Engineers in an agile "3-in-a-box" structure.
• Open to leading design reviews and presenting design rationale to various stakeholders.
• Expectation of active participation in team discussions, sprint ceremonies, and knowledge sharing.
• A culture that encourages rapid, iterative design and development processes.

📝 Enhancement Note: The company culture at OneTrust appears to be fast-paced, innovation-driven, and deeply rooted in its mission of enabling responsible data use. Collaboration and a commitment to user-centricity are key tenets.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Software: Designing for a sophisticated enterprise platform with diverse user roles and intricate workflows requires deep problem-solving and user empathy.
• Rapid Iteration Cycles: Working within agile sprints means balancing design quality with speed and adaptability.
• Balancing User Needs with Business Goals: Effectively translating user insights into designs that also meet OneTrust's business objectives and technical constraints.
• Staying Ahead of AI Trends: Integrating emerging AI trends into the design process and user experience requires continuous learning and experimentation.
• Maintaining Design Consistency: Ensuring a cohesive and intuitive user experience across a broad and evolving product suite.

Learning & Development Opportunities:

• Advanced UX Skills: Opportunities to deepen expertise in areas like accessibility, interaction design, and user research methodologies.
• Domain Specialization: Gaining in-depth knowledge of privacy, security, and GRC technologies, becoming a recognized expert.
• Leadership Pathways: Potential to grow into Principal UX Designer roles, leading teams and influencing product strategy.
• Industry Exposure: Engaging with cutting-edge technologies and trends in data governance and AI.
• Professional Development: Access to career development programs, mentorship, and potentially company-paid certifications.

📝 Enhancement Note: The challenges presented are inherent to working in a rapidly evolving enterprise software environment. The growth opportunities are tied to both deepening UX expertise and expanding domain knowledge within OneTrust's specialized field.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a complex feature within an enterprise web application, from initial concept to launch." (Focus on research, ideation, prototyping, user testing, and collaboration with PM/Eng).
• "How do you ensure accessibility (WCAG 2.2 AA) and usability in your designs, especially when working with complex interfaces?" (Highlight specific techniques, tools, and testing methods).
• "Walk us through a project where you used no-code/low-code tools. What were the benefits and limitations?" (Showcase understanding of modular design and system thinking).
• "How do you approach UX writing to enhance user comprehension and guide users through complex workflows?" (Provide examples of clear, concise, and helpful copy).

Company & Culture Questions:

• "What interests you about OneTrust's mission and our focus on privacy, security, and GRC?" (Research OneTrust's products and market position).
• "How do you contribute to a '3-in-a-box' collaboration model with Product Managers and Engineers?" (Discuss your approach to communication, feedback, and shared ownership).
• "Describe a time you had to present a design decision that was met with resistance. How did you handle it?" (Demonstrate your ability to articulate rationale and influence stakeholders).
• "How do you stay updated on emerging AI trends, and how might they impact UX design?" (Show curiosity and forward-thinking).

Portfolio Presentation Strategy:

• Select Relevant Projects: Choose 2-3 projects that best showcase your senior-level UX skills, particularly those involving enterprise applications, complex interfaces, and a strong emphasis on process and impact.
• Highlight Your Role: Clearly define your specific contributions, especially if working on a team.
• Structure for Impact: Use a narrative structure: Problem -> Your Approach/Process -> Solution -> Results/Impact. Quantify outcomes where possible.
• Demonstrate Tool Proficiency: Show examples of your work in Figma, including prototypes and component-based design. Discuss your experience with low-code/no-code tools.
• Articulate Design Rationale: Be prepared to explain why you made certain design decisions, referencing user research, usability principles, and business goals.

📝 Enhancement Note: Preparation should focus on articulating a robust, user-centered design process, demonstrating proficiency in key tools (especially Figma), and showcasing experience with complex enterprise applications. Understanding OneTrust's domain and collaborative model is crucial.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the OneTrust careers portal via the provided Greenhouse link.
• Curate Your Portfolio: Select 2-3 key projects that best exemplify your senior-level UX expertise, focusing on enterprise web applications, complex interfaces, and demonstrably positive outcomes. Ensure your portfolio clearly outlines your process, contributions, and the impact of your work.
• Tailor Your Resume: Highlight keywords and responsibilities directly relevant to this role, such as "User Experience Design," "Visual Design," "Interaction Design," "Figma," "Agile," "Usability Testing," and "Enterprise Product Design." Quantify achievements where possible.
• Prepare Your Presentation: Practice walking through your portfolio projects, articulating your design process, rationale, and the measurable impact of your solutions. Be ready to discuss your experience with Figma and low-code/no-code tools.
• Research OneTrust: Understand the company's mission, its product suite (privacy, security, GRC), and its market position. Prepare to discuss how your skills and experience align with OneTrust's values and the specific challenges of designing for their platform.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.