Senior UX Architekt (m/w/d) - UX-Design / User Experience (80-100%) (Ref.Nr.: 46296)

📍 Job Overview

Job Title: Senior UX Architect (m/f/d) - UX Design / User Experience (80-100%)

Company: Wavestone Germany AG

Location: Bern, Switzerland

Job Type: CONTRACTOR

Category: User Experience (UX) Design / Architecture

Date Posted: March 06, 2026

Experience Level: Senior (10+ years)

Remote Status: Hybrid (2 days remote per week)

🚀 Role Summary

• This Senior UX Architect role is crucial for a long-term project, focusing on the strategic design and user experience of complex applications.

• The position demands a deep understanding of user research, requirements engineering, and the translation of user needs into actionable features and prototypes.

• You will be instrumental in bridging the gap between user needs, business objectives, and technical implementation within an agile framework.

• This role offers a significant opportunity to shape user-facing applications and drive impactful design solutions in a hybrid work environment.

📝 Enhancement Note: While the job title is "Senior UX Architect," the responsibilities clearly indicate a hybrid role encompassing Business Analysis, Requirements Engineering, and UX Design. The "CONTRACTOR" employment type suggests this is a project-based engagement. The specific mention of "ordering and managing routes" points towards a domain within logistics, transportation, or a similar operational field, which is a key area for Revenue Operations and Sales Operations focus on process efficiency.

📈 Primary Responsibilities

• Conduct thorough user research to understand user behaviors, needs, and pain points, translating these insights into comprehensive user personas and journey maps.

• Elicit, analyze, and document functional and non-functional requirements, formulating them into actionable features and user stories for development teams.

• Develop and iterate on low-fidelity wireframes, high-fidelity mockups, and interactive prototypes to visualize design concepts and validate user flows.

• Lead usability testing sessions to gather feedback on prototypes and existing designs, identifying areas for improvement and ensuring a user-centered approach.

• Collaborate closely with Product Owners, development teams, system architects, and business stakeholders to ensure alignment on user needs and technical feasibility.

• Conceptualize, design, and refine user interfaces for specific applications related to the ordering and management of "Trassen" (routes or tracks), ensuring intuitive and efficient user experiences.

• Actively participate in agile ceremonies (e.g., sprint planning, reviews, retrospectives) to integrate UX principles seamlessly into the development lifecycle.

• Champion user-centered design principles and best practices across multiple development teams, fostering a shared understanding of user needs.

• Proactively identify opportunities for UX improvements and drive their implementation, taking initiative in a dynamic organizational setting.

📝 Enhancement Note: The primary responsibilities are heavily weighted towards a blend of Business Analysis, Requirements Engineering, and UX Design, with a specific emphasis on translating complex needs into tangible features and prototypes. The mention of "ordering and managing Trassen" suggests a need for deep operational process understanding, which is crucial for candidates in Revenue Operations and Sales Operations aiming to optimize workflows.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• UX Architecture & Design: Proven expertise in designing user-centered solutions, information architecture, user flows, and interaction models for complex applications.

• User Research & Analysis: Demonstrated ability to conduct various user research methodologies (e.g., interviews, surveys, contextual inquiry) and translate findings into actionable design requirements.

• Requirements Engineering: Strong skills in eliciting, documenting, and managing requirements using techniques like user stories, use cases, and functional specifications.

• Prototyping & Wireframing: Proficiency in creating interactive prototypes and wireframes using tools like Figma, Miro, or similar platforms.

• Agile Methodologies: Practical experience working within agile environments (e.g., SAFe, Scrum), understanding how to integrate UX processes into iterative development cycles.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate complex design concepts and requirements clearly to diverse stakeholders.

• Problem-Solving: Strong analytical and problem-solving skills, with a capacity to develop innovative and effective solutions for complex user needs.

• Tool Proficiency: In-depth knowledge and practical application of Confluence, Jira, Miro, and Figma for documentation, collaboration, and design.

• Language: Fluent written and spoken German (Verhandlungssicher).

Preferred Skills:

• Public Transport Domain Experience: Prior project experience within the public transport sector or a related industry involving route/track management.

• UI Design Principles: A strong understanding of UI design principles, visual design, and design systems.

• Stakeholder Management: Experience effectively managing and influencing various stakeholder groups, including business users, product owners, and development teams.

📝 Enhancement Note: The "10+ years" experience for a "Senior" role aligns with typical industry expectations for architects and lead roles. The emphasis on specific tools like Jira, Confluence, Miro, and Figma is critical for operations candidates to highlight. The "public transport" preference is a valuable clue for domain specialization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5-7 diverse projects that demonstrate your expertise in UX Architecture, User Research, Requirements Engineering, and Prototyping.

• Each project case study should clearly articulate the problem statement, your role and responsibilities, the methodologies employed (e.g., user research techniques, agile processes), design solutions developed, and measurable outcomes or impact.

• Evidence of experience designing complex, specialized applications, with a focus on how user needs were translated into functional features and user stories.

• Demonstrations of your ability to work with agile development teams, illustrating how UX was integrated into the sprint cycles.

Process Documentation:

• Examples of requirements documentation, such as user stories, use cases, or functional specifications, highlighting your ability to formulate actionable features.

• Documentation of your user research process, including methodologies used, key findings, and how these insights informed design decisions.

• Evidence of process optimization through design, such as streamlining user workflows or improving task completion rates for complex applications.

• Case studies that detail your experience with usability testing, including test plans, participant recruitment, analysis of results, and implementation of recommendations.

📝 Enhancement Note: For an operations-focused candidate, demonstrating how UX design directly contributed to process efficiency, reduced errors, or improved user adoption within a business context will be highly valued. Highlighting experience in documenting complex operational workflows and user interactions is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Contractor Engagement: This is a contractor role, meaning benefits are typically managed through the contractor's own business or employment structure.

• Hybrid Work Model: Opportunity to work both on-site in Bern and remotely (2 days per week), offering a flexible work-life balance.

• Long-Term Project: A substantial project duration of 9 months with a high probability of extension, providing stability and the chance for deep project involvement.

• Professional Development: Exposure to a leading consulting firm (Wavestone) and a significant client project, offering valuable experience and potential for future engagements.

• Collaborative Environment: Work within a dynamic team and contribute to a large-scale transformation project.

Working Hours:

• The role requires an 80-100% workload, translating to approximately 32-40 hours per week. Specific daily hours can be discussed to accommodate project needs and personal flexibility, within the framework of the hybrid working model.

📝 Enhancement Note: As a contractor position, direct employee benefits from Wavestone or the client are unlikely. The salary estimation is based on Swiss market rates for senior-level contract professionals in specialized IT/Design roles, adjusted for the specified location and experience level. The "CONTRACTOR" employment type is a critical factor in benefit expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consulting (Strategic Transformation, Technology, Art & Design, Software, Engineering). Wavestone operates at the intersection of business strategy and technology implementation, helping clients navigate complex digital transformations.

Company Size: Wavestone is a significant global consulting firm. While the exact size of the German entity or the project team isn't specified, Wavestone as a whole has a substantial employee base. This suggests access to a broad network of expertise and resources.

Founded: Wavestone was formed through the merger of Solucom and Kurt Salmon in 2016. This history implies a culture that blends deep industry knowledge with a forward-thinking approach to strategic challenges.

Team Structure:

• Project-Based: You will likely be part of a dedicated project team, working closely with client representatives and Wavestone consultants.

• Cross-Functional Collaboration: The role explicitly requires collaboration with Product Owners, Dev Teams, and System Architects, indicating a highly integrated and cross-functional working environment.

• Agile Framework: Operations within an agile structure (SAFe mentioned) means working in sprints, with close interaction within product development teams.

Methodology:

• User-Centric Design: The core methodology revolves around understanding user needs and translating them into practical, effective design solutions.

• Agile Integration: UX processes are embedded within agile development sprints, prioritizing iterative design and feedback loops.

• Data-Driven Decisions: While not explicitly stated for UX, it's a standard in consulting and agile environments to leverage data (user research, analytics) to inform design and business strategy.

• Strategic Transformation: The company's focus on strategic transformation implies an approach that looks at the bigger picture and aims for significant, lasting impact.

Company Website: https://www.wavestone.com/de/

📝 Enhancement Note: Understanding Wavestone's consulting approach is key. They position themselves as partners in strategic transformation, meaning this role is likely part of a larger initiative to modernize or optimize client operations or systems. For operations candidates, this means focusing on how UX can drive business efficiency and strategic goals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a senior-to-expert level, requiring significant independent contribution and leadership in UX Architecture and design strategy. It's not a typical "operations" role in the sense of sales ops or rev ops, but it heavily influences the operational efficiency and user adoption of business-critical applications.

Reporting Structure: You will report to a project lead or manager within Wavestone, and collaborate closely with the client's Product Owner and development teams. The hybrid nature suggests a degree of autonomy in managing your time between remote and on-site work.

Operations Impact: While primarily a UX role, its impact on "operations" is substantial. By designing intuitive systems for ordering and managing routes ("Trassen"), this role directly influences:

• Efficiency: Streamlining complex processes reduces manual effort and errors.

• Adoption: User-friendly interfaces increase system usage and user satisfaction.

• Data Accuracy: Clear data input and management features can improve data quality.

• Process Optimization: The design of these applications can fundamentally improve how operational tasks are performed.

Growth Opportunities:

• Domain Expertise: Developing specialized knowledge in the public transport or route management domain, which can be valuable for future GTM or operations roles.

• Consulting Skills: Enhancing client-facing communication, stakeholder management, and strategic advisory skills within a leading consulting firm.

• Agile Leadership: Deepening experience in integrating UX within advanced agile frameworks like SAFe.

• Portfolio Expansion: Adding high-impact project experience to your professional portfolio, particularly in complex application design.

📝 Enhancement Note: The "Operations Impact" section is critical for framing this UX role from an operations perspective. Candidates should emphasize how their UX contributions directly support business processes and operational efficiency, even if their title isn't explicitly "Operations."

🌐 Work Environment

Office Type: The role is hybrid, with a significant portion of work conducted on-site at the client's location in Bern. This suggests a traditional office environment for collaborative sessions, workshops, and team meetings.

Office Location(s): Bern, Switzerland. This location is a major hub and likely offers modern office facilities conducive to collaborative work.

Workspace Context:

• Collaborative Hub: The office space in Bern will serve as a central point for team collaboration, client interactions, and focused work requiring in-person engagement.

• Tools & Technology: Expect access to standard office technology, along with the required design and collaboration tools (Figma, Miro, Jira, Confluence).

• Team Interaction: The hybrid model allows for both in-person collaboration with development teams, product owners, and client stakeholders in Bern, and remote interaction for focused individual tasks.

Work Schedule: A flexible schedule within the 80-100% workload is expected, with a required minimum of 3 days per week on-site in Bern. This balance allows for dedicated time for focused design work, research, and deep thinking, alongside collaborative sessions.

📝 Enhancement Note: The hybrid nature with a 3-day minimum on-site requirement is important for candidates to understand their daily work environment and expectations for collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by the Wavestone recruitment team.

• Technical Interview: Likely with a senior UX Lead or Architect from Wavestone to discuss your experience, methodologies, and approach to UX challenges. This will heavily involve portfolio review.

• Client Interview: A meeting with the client's project stakeholders (e.g., Product Owner, project manager) to assess your fit for the project and client environment.

• Final Discussion: Potentially a final discussion on terms, project specifics, and onboarding.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio by project, clearly outlining the problem, your role, your process, the solution, and the impact.

• Showcase "Trassen" Relevance: If you have experience with process-oriented applications or operational workflows, highlight these prominently.

• Demonstrate Tool Proficiency: Include examples of your work in Figma, Miro, Jira, and Confluence, explaining how you utilized these tools to facilitate your UX process.

• Highlight Agile Integration: Explain how you integrated UX into agile sprints, including examples of user stories, impact on backlog refinement, and collaboration with development teams.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction).

• Tailor to the Role: Emphasize your experience in requirements engineering and business analysis alongside UX design, as this is a critical requirement. Be prepared to discuss your approach to complex application design.

Challenge Preparation:

• Design Exercise: Be prepared for a potential design exercise or case study, either take-home or during an interview, focusing on a problem similar to route management or complex application design.

• Scenario-Based Questions: Expect questions about how you would handle specific UX challenges in an agile environment with multiple development teams.

• Methodology Deep Dive: Be ready to explain your thought process for user research, prototyping, and usability testing in detail.

• Tool Application: Be prepared to discuss specific use cases for Jira, Confluence, Miro, and Figma in your workflow.

📝 Enhancement Note: For operations candidates, framing their UX portfolio through the lens of process improvement and operational efficiency will be a significant advantage. Highlighting experience with tools like Jira and Confluence, which are common in operations, will also be beneficial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative design workflows.

• Miro: Crucial for ideation, brainstorming, user journey mapping, wireframing, and collaborative workshops.

• Jira: Key for agile project management, tracking user stories, bugs, and tasks within development sprints.

• Confluence: Used for documentation, knowledge sharing, requirements management, and project planning.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are listed as primary requirements for this UX role. However, understanding how UX interfaces interact with backend systems and operational workflows is implied.

📝 Enhancement Note: The explicit mention of Figma, Miro, Jira, and Confluence is vital. Operations professionals are often highly familiar with Jira and Confluence, which can be leveraged as a bridge to showcase their understanding of the UX process and toolchain.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value is placing the user at the center of all design and development decisions.

• Collaboration: Strong emphasis on teamwork, cross-functional communication, and shared ownership of project success.

• Agility & Flexibility: Embracing agile principles to adapt to changing requirements and deliver value iteratively.

• Quality & Excellence: A commitment to delivering high-quality design solutions that are both functional and aesthetically pleasing, driving business impact.

• Continuous Improvement: A culture that encourages learning, feedback, and ongoing refinement of processes and designs.

Collaboration Style:

• Integrated Teams: Working closely within agile development teams, fostering a seamless flow of information and collaboration between UX designers, developers, and product owners.

• Open Communication: Encouraging open dialogue, constructive feedback, and transparent information sharing to ensure alignment and efficient problem-solving.

• Proactive Engagement: Taking initiative to collaborate with stakeholders, understand their needs, and proactively drive design solutions.

• Cross-Functional Partnership: Building strong working relationships across different departments and disciplines to achieve common project goals.

📝 Enhancement Note: For operations candidates, highlighting their own values around efficiency, data-driven decision-making, and process optimization can resonate well with the collaborative and quality-focused aspects of this UX role.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Application Design: Designing intuitive interfaces for complex operational processes like ordering and managing "Trassen" requires deep analysis and careful consideration of user workflows.

• Agile Integration: Effectively embedding UX practices into a fast-paced agile development cycle with multiple teams can be challenging.

• Stakeholder Alignment: Balancing the needs and expectations of various stakeholders (users, product owners, developers, business) requires strong negotiation and communication skills.

• Hybrid Work Management: Successfully managing collaboration and productivity across both remote and on-site workdays.

Learning & Development Opportunities:

• Domain Specialization: Gaining in-depth knowledge of the public transport or route management sector, which is a niche but vital area.

• Consulting Acumen: Developing advanced client-facing skills, project management techniques, and strategic thinking through Wavestone's consulting framework.

• Advanced UX Tools & Techniques: Deepening expertise in leading UX design and collaboration tools.

• Agile Leadership in Practice: Experiencing UX leadership within an SAFe framework.

📝 Enhancement Note: Candidates should frame these challenges as opportunities for growth and demonstrate how their existing operations experience (e.g., managing complex workflows, dealing with diverse stakeholders) prepares them to tackle these challenges.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex business requirements into a user-friendly application. What was your process, and what tools did you use?" (Focus on your analytical and design process, tool usage like Jira/Confluence/Figma).

• "How do you approach user research and usability testing in an agile environment with tight deadlines?" (Highlight your efficiency, iterative approach, and ability to gather actionable insights quickly).

Company & Culture Questions:

• "What interests you about Wavestone and this specific project in the public transport sector?" (Research Wavestone's transformation focus and express enthusiasm for solving complex problems in this domain).

• "How do you ensure effective collaboration with development teams and product owners in a hybrid work setting?" (Emphasize your communication skills, proactive approach, and experience with tools like Jira and Miro).

Portfolio Presentation Strategy:

• Storytelling: Present your portfolio projects as compelling stories, focusing on the "why" behind your design decisions and the impact of your work.

• Process Visualization: Use diagrams, flowcharts, and screenshots to visually represent your UX process, including research, ideation, prototyping, and testing.

• Tool Integration: Clearly explain how you used Figma, Miro, Jira, and Confluence throughout your projects. For operations candidates, emphasize your familiarity with Jira and Confluence for tracking and documentation.

• Quantify Achievements: Back up your claims with data and metrics whenever possible to demonstrate tangible results.

• Focus on Requirements Engineering: Since this is a key requirement, explicitly show how you gathered, analyzed, and translated requirements into features.

📝 Enhancement Note: For operations-minded candidates, framing their UX contributions in terms of efficiency gains, process simplification, and data accuracy will be highly persuasive. Emphasize how their understanding of operational workflows makes them uniquely suited to design effective user experiences for business-critical applications.

📌 Application Steps

To apply for this Senior UX Architect position:

• Submit your application through the provided link on join.com.

• Portfolio Customization: Tailor your CV and portfolio to highlight your extensive experience in User Research, Requirements Engineering, Prototyping, and your proficiency with Figma, Miro, Jira, and Confluence. If you have experience with operational processes or complex application design, showcase these prominently.

• Resume Optimization: Ensure your resume clearly articulates your 10+ years of experience, emphasizing achievements related to business analysis, requirements gathering, and UX design for complex systems. Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your UX process and project outcomes, focusing on how your designs drive efficiency and meet user needs. Be ready to discuss your experience in agile environments and with the specified tools.

• Company Research: Familiarize yourself with Wavestone's consulting approach, their focus on strategic transformation, and if possible, research typical challenges within the public transport or route management sector to better understand the client's context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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