Senior UI/UX & Graphic Designer

📍 Job Overview

Job Title: Senior UI/UX & Graphic Designer Company: OTT Financial Group Location: Toronto, Ontario, Canada Job Type: Full-Time Category: Creative & Media / Art & Design Date Posted: October 20, 2025 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• Lead the UI/UX design for OTT Pay's mobile application, encompassing interface, interaction, and overall visual experience to enhance user engagement and satisfaction.
• Drive graphic design initiatives by creating high-impact marketing visuals, social media content, brand collaterals, and other rich media assets to support brand awareness and business growth objectives.
• Collaborate cross-functionally with product, development, and marketing teams to translate design concepts into seamless and effective digital solutions, ensuring alignment with business goals and user needs.
• Maintain and optimize design systems, component libraries, and style guides to ensure brand consistency, scalability, and efficiency across all digital platforms and marketing materials.
• Mentor and guide junior or mid-level designers, fostering a collaborative environment and promoting best practices in UI/UX and graphic design.

📝 Enhancement Note: This role is strategically positioned within the marketing and product development functions, with a strong emphasis on driving business growth through impactful digital design. The Senior UI/UX & Graphic Designer will be instrumental in shaping the user experience of the OTT Pay app and creating compelling visual narratives for marketing campaigns in the competitive FinTech sector.

📈 Primary Responsibilities

• Spearhead the UI/UX design process for the company’s mobile application, from conceptualization through to execution, focusing on intuitive interfaces, seamless interactions, and visually appealing user journeys.
• Actively participate in product strategy and discussion sessions, contributing design perspectives informed by user research, prototyping, and usability testing to ensure user-centric solutions.
• Manage and execute a wide range of graphic design tasks, including the creation of compelling marketing visuals, engaging social media content, impactful posters, and cohesive brand collateral that reinforces OTT Pay's identity.
• Foster strong collaborative relationships with product managers, software developers, and marketing specialists to ensure the successful implementation of design solutions that meet technical feasibility and marketing objectives.
• Develop, maintain, and evolve comprehensive design systems, including robust component libraries and clear style guides, to ensure brand consistency, design scalability, and efficient asset creation across all touchpoints.
• Provide guidance and mentorship to junior designers, sharing expertise in UI/UX principles, graphic design techniques, and tool proficiency to foster team growth and elevate design quality.

📝 Enhancement Note: The core responsibilities highlight a blend of strategic design leadership and hands-on execution. The emphasis on leading app UI/UX and managing graphic design tasks suggests a dual role requiring both in-depth user-centric design expertise and strong visual communication skills critical for marketing and brand building in the FinTech industry.

🎓 Skills & Qualifications

Education: Diploma or Degree in Graphic Design, Digital Media, or a closely related field.

Experience: 5+ years of professional UI/UX design experience, with a demonstrable portfolio showcasing successful app or SaaS projects.

Required Skills:

• Proven expertise in UI/UX design principles for mobile applications and SaaS platforms.
• High proficiency in design and prototyping tools, including Figma, Sketch, Adobe XD, Photoshop, and Illustrator.
• Strong understanding of interaction design, user flow mapping, and usability testing methodologies.
• Excellent command of visual design principles, including typography, color theory, and composition.
• Demonstrated ability to develop and maintain design systems, component libraries, and style guides.
• Effective communication and interpersonal skills for cross-functional collaboration and stakeholder engagement.
• A strong sense of ownership and the ability to manage projects from initial concept through to final delivery.

Preferred Skills:

• Experience in the FinTech, payment processing, or e-commerce design sectors.
• Familiarity with front-end development technologies such as HTML, CSS, React, or Flutter, enabling better collaboration with development teams.
• Previous experience in a team leadership or mentorship capacity, guiding junior design talent.
• Experience with branding strategy and the creation of comprehensive marketing design campaigns.

📝 Enhancement Note: The requirements emphasize a blend of technical design proficiency and strategic thinking. The preference for FinTech experience and front-end familiarity indicates a desire for a candidate who can quickly integrate into the company's specific domain and effectively bridge the gap between design and development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating successful UI/UX design projects for mobile applications or SaaS products, highlighting problem-solving, user-centric design, and measurable impact.
• Case studies that clearly articulate the design process, including user research, ideation, wireframing, prototyping, usability testing, and final design implementation.
• Examples of graphic design work, showcasing versatility across marketing visuals, brand collaterals, and digital content creation, with an emphasis on aesthetic appeal and brand alignment.
• Demonstrations of proficiency with design systems, component libraries, and style guides, illustrating how these were developed, implemented, and maintained for consistency and efficiency.
• Evidence of contribution to product discussions and user research, showcasing an ability to translate user needs and business objectives into effective design solutions.

Process Documentation:

• Ability to document and articulate design processes, workflows, and decision-making rationale clearly and concisely.
• Experience in outlining user flows and interaction designs with a focus on optimizing user journeys and task completion rates.
• Skills in detailing the implementation of design solutions, including collaboration with development teams and adherence to best practices for digital product development.
• Capacity to describe how design performance is measured, using metrics related to user engagement, conversion rates, and satisfaction, and how this data informs iterative design improvements.

📝 Enhancement Note: The portfolio requirements are crucial for this role, requiring candidates to showcase not only aesthetic skill but also a structured, user-centered design process and the ability to manage design systems effectively. This indicates a need for a designer who can contribute strategically to product development and brand consistency.

💵 Compensation & Benefits

Salary Range: CAD $80,000 - $110,000 annually, depending on experience and qualifications.

Benefits:

• Competitive salary complemented by a performance-based bonus structure, rewarding contributions to business growth and design excellence.
• Comprehensive Extended Health, Dental, and Vision Benefits to ensure well-being and access to quality healthcare.
• Life and Disability Insurance coverage, providing financial security and peace of mind for employees and their families.
• Generous Paid Vacation Leave, allowing for rest, rejuvenation, and personal time.
• Access to Learning and Professional Development Support, including opportunities for workshops, courses, and conferences to foster skill enhancement and career advancement.
• Regular Company Social Events, promoting team cohesion, networking, and a positive workplace culture.

Working Hours: Standard 40-hour work week, generally Monday to Friday, with potential for some flexibility depending on project demands and team collaboration needs.

📝 Enhancement Note: The salary range is estimated based on market data for Senior UI/UX & Graphic Designers in Toronto, Canada, considering the FinTech industry and the provided experience level. Benefits are detailed as listed in the job posting, tailored to appeal to professionals seeking comprehensive support and growth opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: FinTech (Financial Technology), specializing in payment solutions, e-commerce, and loyalty programs. Company Size: Mid-sized, established, and fully funded, indicating a stable yet growing organization with potential for significant impact. Founded: The company was founded to reshape financial solutions for the future, suggesting a forward-thinking and innovative ethos.

Team Structure:

• The design team operates within a collaborative framework, likely reporting to the Director of Marketing, with close integration into product development and marketing departments.
• This role involves close collaboration with product managers, developers, and marketing specialists, fostering a cross-functional team dynamic.
• The Senior Designer is expected to mentor junior or mid-level designers, indicating a potential for team leadership and knowledge sharing within the design function.

Methodology:

• The company emphasizes a results-driven and forward-thinking approach, valuing goal orientation and continuous improvement in its operations and product development.
• Design methodologies will likely incorporate user research, prototyping, and usability testing to inform iterative design processes.
• A focus on data-driven decisions and strategic thinking is implied, aligning with the FinTech industry's need for measurable outcomes.

Company Website: https://ottpay.com/

📝 Enhancement Note: OTT Financial Group (operating as OTT Pay) is positioned as an innovative FinTech company aiming to revolutionize payment solutions. The culture appears to be one of growth, collaboration, and continuous improvement, with a strong emphasis on professional development and making a tangible impact in a dynamic industry.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, signifying a high degree of autonomy, responsibility, and expected contribution to strategic initiatives. It suggests a role where the incumbent will not only execute but also influence design direction and mentor others.

Reporting Structure: The Senior UI/UX & Graphic Designer will report to the Director of Marketing. This placement indicates a strong connection between design efforts and overarching marketing and business development strategies. Collaboration will extend across product and development teams.

Operations Impact: The role has a direct impact on user acquisition, retention, and brand perception through the design of the core application interface and marketing materials. Success in this role contributes significantly to customer engagement, conversion rates, and the overall growth of OTT Pay's FinTech platform.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in FinTech design, advanced UI/UX patterns, and potentially explore areas like product strategy and user research leadership.
• Leadership Development: Potential to grow into a Design Lead or Manager role, overseeing a team of designers, managing design projects, and shaping the design vision for OTT Pay.
• Industry Exposure: Gaining in-depth experience within the fast-paced FinTech and payment solutions sector, which is a high-growth area with evolving design challenges.

📝 Enhancement Note: The growth trajectory for this role is promising, offering a path from senior individual contributor to potential leadership, coupled with specialized industry experience in FinTech, a sector ripe with innovation and demand for skilled design professionals.

🌐 Work Environment

Office Type: The company offers modern and spacious offices, centrally located and easily accessible, suggesting a comfortable and professional on-site work environment.

Office Location(s): Toronto, Ontario, Canada. Specific details mention proximity to Eglinton and Leslie, indicating a well-connected urban location.

Workspace Context:

• The environment fosters collaboration, with regular company social events and opportunities for interaction with a talented and diverse team from various industries.
• The presence of a dedicated design role suggests access to necessary design tools and technology, supporting creative workflows.
• Opportunities for cross-functional collaboration with product, development, and marketing teams will be integral to the daily work experience.

Work Schedule: A standard 40-hour work week is typical, generally Monday through Friday. While on-site, the company culture may offer some flexibility to accommodate project deadlines and team needs, balanced with the need for in-person collaboration.

📝 Enhancement Note: The on-site work environment in a modern Toronto office is designed to facilitate collaboration and professional development. The emphasis on social events and team interaction suggests a culture that values connection and a positive employee experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and portfolios to assess qualifications, experience, and alignment with the role's requirements.
• Portfolio Presentation & Discussion: Candidates will likely be asked to present a selection of their work, discussing their design process, problem-solving approach, and impact on business objectives. This is a critical stage for demonstrating UI/UX and graphic design capabilities.
• Technical/Design Challenge: A practical design exercise or case study may be assigned to evaluate problem-solving skills, design thinking, and proficiency with required tools.
• Team & Stakeholder Interviews: Meetings with the Director of Marketing, potential team members, and cross-functional collaborators (e.g., product, development) to assess cultural fit, communication skills, and collaboration style.
• Final Interview: A concluding interview, potentially with senior leadership, to finalize the decision and discuss terms.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your UI/UX and graphic design expertise, particularly those with a mobile app or SaaS focus.
• Tell a Story: For each project, articulate the problem, your role, the design process (research, ideation, iteration), the solutions you implemented, and the measurable outcomes or impact.
• Highlight FinTech Relevance: If you have FinTech or payment industry experience, emphasize it with specific examples and insights.
• Showcase Design Systems: If applicable, demonstrate your understanding and application of design systems, component libraries, and style guides.
• Prepare for Questions: Be ready to discuss your design decisions, tool proficiency, and how you handle feedback and collaboration.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge brief, identifying key objectives and constraints.
• Time Management: Allocate time for research, ideation, design execution, and preparation of your presentation.
• Focus on Process: Even if time is limited, demonstrate your design thinking process and rationale behind your choices.
• Communicate Clearly: Prepare a concise and clear presentation that explains your solution and its potential impact.

📝 Enhancement Note: The interview process will heavily rely on the candidate's portfolio. Applicants should prepare to deeply articulate their design process, problem-solving abilities, and the tangible business impact of their work, especially within the context of FinTech applications.

🛠 Tools & Technology Stack

Primary Tools:

• UI/UX Design & Prototyping: Figma, Sketch, Adobe XD - Proficiency in at least one, ideally multiple, is expected for creating wireframes, interactive prototypes, and high-fidelity designs.
• Graphic Design & Image Editing: Adobe Photoshop, Adobe Illustrator - Essential for creating marketing visuals, brand assets, icons, and editing images.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) can be beneficial for understanding user behavior and informing design decisions.
• Understanding how to interpret design-related metrics (e.g., conversion rates, task completion times, user satisfaction scores) is key.

CRM & Automation:

• No specific CRM or automation tools are listed as primary requirements for this design role, but an understanding of how design integrates with marketing automation platforms and CRM systems can be advantageous for campaign asset creation.

📝 Enhancement Note: The core technology stack for this role is centered around industry-standard design software. Proficiency in Figma, Sketch, Adobe XD, Photoshop, and Illustrator is non-negotiable. Familiarity with user analytics tools would be a strong plus, enabling data-informed design.

👥 Team Culture & Values

Operations Values:

• Goal Orientation & Continuous Improvement: A drive to achieve objectives and a commitment to refining processes and designs for better outcomes.
• Collaboration & Teamwork: Working effectively with diverse teams (product, development, marketing) to achieve shared goals.
• Innovation & Forward-Thinking: Embracing new ideas and technologies to shape the future of financial solutions.
• Results-Driven: Focusing on creating designs that deliver tangible business impact, such as increased engagement and growth.

Collaboration Style:

• Cross-functional Integration: Actively participating in product and marketing discussions, providing design expertise and ensuring design solutions align with business needs.
• Open Communication: Clearly articulating design rationale, providing constructive feedback, and being receptive to input from various stakeholders.
• Mentorship & Knowledge Sharing: Willingness to guide junior designers, share best practices, and contribute to a learning-oriented team environment.

📝 Enhancement Note: The company culture likely emphasizes a dynamic, collaborative, and results-oriented environment. The values suggest a team that is ambitious, user-focused, and committed to professional growth and innovation within the FinTech space.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving FinTech Landscape: Keeping pace with industry trends, user expectations, and technological advancements in the FinTech sector requires continuous learning and adaptation.
• Balancing User Needs with Business Objectives: Effectively translating user research and usability findings into designs that also meet stringent business goals and technical constraints.
• Maintaining Brand Consistency Across Platforms: Ensuring a cohesive and strong brand identity across the mobile app, marketing materials, and other digital touchpoints.
• Mentoring Junior Designers: Effectively guiding and developing less experienced team members while still managing personal design responsibilities.

Learning & Development Opportunities:

• Specialized FinTech Design: Deepening expertise in the unique design challenges and opportunities within financial technology, payments, and e-commerce.
• Advanced Design Methodologies: Exploring cutting-edge UI/UX techniques, design thinking frameworks, and user research methodologies.
• Leadership Skills: Developing skills in team management, project leadership, and strategic design planning through mentorship and potential team lead opportunities.
• Industry Engagement: Opportunities to attend industry conferences, workshops, and pursue certifications relevant to UI/UX and graphic design in the digital product space.

📝 Enhancement Note: This role offers significant opportunities for growth by tackling complex design challenges in a high-demand industry. The company's commitment to professional development suggests a supportive environment for skill enhancement and career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UI/UX challenge you faced on a mobile app project and how you approached solving it. What was the outcome?" (Focus on process, problem-solving, and impact.)
• "How do you ensure your graphic design work aligns with brand guidelines while also being innovative and engaging for marketing campaigns?" (Highlight balance between brand integrity and creative execution.)
• "Walk us through your process for developing a design system. What are the key components, and how do you ensure its adoption and maintenance?" (Demonstrate systematic thinking and scalability.)

Company & Culture Questions:

• "What excites you most about working in the FinTech industry, and specifically at OTT Pay?" (Show research and genuine interest.)
• "How would you contribute to our collaborative design and development environment?" (Emphasize teamwork and cross-functional skills.)
• "How do you approach mentoring junior designers, and what do you believe are the key elements of effective mentorship?" (Assess leadership potential and collaborative spirit.)

Portfolio Presentation Strategy:

• Start with Impact: Begin with your most compelling project that showcases a significant challenge and successful resolution.
• Structure Your Narrative: For each project, clearly outline the problem, your role, the process (discovery, ideation, iteration), the solution, and the results or impact. Use visuals effectively to illustrate your points.
• Highlight Process Over Polish: While polished visuals are important, articulate your thinking, decision-making, and how you navigated constraints or feedback. This shows depth.
• Quantify Success: Whenever possible, use data and metrics to demonstrate the effectiveness of your designs (e.g., increased conversion rates, improved user satisfaction scores).
• Be Prepared for Technical Questions: Anticipate questions about your tool proficiency, design choices, and how you collaborate with developers.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of UI/UX principles, graphic design best practices, and the ability to apply these within the specific context of FinTech. Articulating a clear design process and measurable impact will be key.

📌 Application Steps

To apply for this Senior UI/UX & Graphic Designer position:

• Submit your application through the provided link on the ott.bamboohr.com careers portal.
• Tailor Your Resume: Highlight keywords and experiences relevant to UI/UX design, graphic design, FinTech, and the specific tools mentioned (Figma, Sketch, Adobe XD, Photoshop, Illustrator). Quantify achievements with metrics where possible.
• Curate Your Portfolio: Select 3-5 of your strongest projects that best represent your skills in app UI/UX and graphic design. Ensure each case study clearly outlines the problem, your process, your solution, and the impact.
• Prepare for a Presentation: Be ready to walk through your portfolio, discussing your design decisions, problem-solving approach, and the business outcomes of your work.
• Research OTT Pay: Familiarize yourself with OTT Pay's mission, services, and current digital presence to demonstrate your understanding and interest during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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