Senior Product Designer (Financial Services Domain)

📍 Job Overview

Job Title: Senior Product Designer (Financial Services Domain)
Company: Booksy
Location: United Kingdom
Job Type: Full-time
Category: Product Design / UX/UI Design (with a focus on financial services operations)
Date Posted: February 20, 2026
Experience Level: Mid-Senior Level (5-10 years implied)
Remote Status: Fully Remote (within the United Kingdom)

🚀 Role Summary

• This Senior Product Designer role is critical for evolving Booksy into a design-led organization, focusing on the financial services domain within a fast-paced scale-up environment.
• The position emphasizes end-to-end product ownership, from user research and strategy definition through to final delivery and iterative refinement, requiring a strong individual contributor with a proactive and self-directed approach.
• Key responsibilities include leading discovery, defining design vision, crafting high-quality user experiences, and contributing to the growth of the design practice, tools, and ways of working.
• The role demands exceptional craft skills in interaction, visual, and systems thinking, coupled with a strategic mindset that connects design decisions directly to business outcomes and user needs.

📝 Enhancement Note: While the title is "Senior Product Designer," the context provided (scale-up environment, defining processes, individual contributor ownership of complex problems) strongly suggests a role that requires significant operational thinking regarding design process, efficiency, and cross-functional integration, particularly within the financial services context. This implies a need to not only design but also to contribute to the operationalization of design within the company.

📈 Primary Responsibilities

• Lead Discovery and Strategy: Spearhead user and business problem discovery, synthesizing research, data, and insights into actionable design opportunities and articulating a clear design vision that aligns with product and business strategy.
• Shape Roadmaps: Partner collaboratively with Product Management and Engineering teams to influence and shape product roadmaps and prioritization, ensuring design considerations are integrated early.
• End-to-End Design Ownership: Take full ownership of the design process for significant features and experiences, encompassing initial concepts, low-fidelity prototypes, high-fidelity mockups, and production-ready assets.
• Prototyping and Validation: Develop and utilize prototypes to rapidly test hypotheses, validate design solutions, and gather user feedback to inform decision-making.
• Experimentation and Impact Measurement: Design and execute user experiments to gather data, measure the impact of design decisions, and drive iterative improvements based on outcomes.
• Design System Contribution: Actively work within and contribute to the evolution of Booksy's design system, ensuring consistency and efficiency across products.
• Cross-Functional Collaboration: Work closely with engineers throughout the implementation phase, providing clear guidance and ensuring design integrity.
• Influence and Advocacy: Champion user needs and design quality in all cross-functional discussions and present design decisions clearly and effectively to stakeholders at all levels.
• Practice Evolution: Contribute to the ongoing development and refinement of Booksy's design practice, tools, and operational workflows.

📝 Enhancement Note: The responsibilities highlight a strong need for operational excellence within the design function. "Shaping roadmaps and prioritization," "design and run experiments to inform decision-making," and "contribute to the evolution of our design practice, tools, and ways of working" all point to a role that requires understanding and optimizing the design delivery process, akin to operations in other GTM functions.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong academic foundation or equivalent practical experience in Design, Human-Computer Interaction (HCI), or a related field is expected.

Experience:

• 5-10 years of professional product design experience, with a proven track record of delivering complex features and products.
• Demonstrated experience within the financial services domain, understanding its unique regulatory, security, and user needs.
• Experience working in a scale-up or fast-paced technology environment.

Required Skills:

• Product Design Expertise: Comprehensive experience in the full product design lifecycle, from discovery to delivery.
• Portfolio: A strong, diverse portfolio showcasing end-to-end design work, problem-solving capabilities, and successful product launches.
• Craftsmanship: Exceptional skills in interaction design, visual design, and systems thinking.
• User-Centered Design: Deep understanding and practical application of user-centered design principles in complex product contexts.
• Design Systems: Proficiency in working with and contributing to design systems.
• Prototyping Tools: Expertise in industry-standard prototyping and design software (e.g., Figma, Sketch, Adobe XD).
• Collaboration: Proven ability to collaborate effectively with product managers, engineers, researchers, and other cross-functional stakeholders.
• Communication: Excellent verbal, written, and presentation skills, with the ability to articulate design rationale clearly to diverse audiences.
• Problem-Solving: Strong analytical and problem-solving skills, with a creative approach to overcoming design challenges.

Preferred Skills:

• AI Tool Proficiency: Comfort and experience leveraging AI tools to enhance the design process and output.
• Experimentation Design: Experience designing and analyzing A/B tests and other user experiments.
• Agile Methodologies: Familiarity with Agile development processes and how design integrates within them.
• Financial Services Regulations: Knowledge of relevant financial services regulations and compliance considerations.
• Design Practice Development: Experience in mentoring junior designers or contributing to the formalization of design processes and standards.

📝 Enhancement Note: The emphasis on "financial services domain" implies a need for understanding operational nuances specific to this industry, such as compliance, data security, and user trust, which go beyond standard UX/UI. The mention of AI tools also points to an operational aspect of staying ahead of technological advancements in the design workflow.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase at least 2-3 detailed case studies demonstrating ownership of complex product challenges from initial problem definition through to successful launch and iteration. These should clearly articulate the problem, your process, solutions, and measurable outcomes.
• Financial Services Context: Highlight specific examples or case studies that demonstrate your understanding of the financial services domain, including how you addressed user needs, business goals, and any relevant constraints (e.g., security, compliance).
• Process & Methodology: Clearly outline the design process followed for each case study, emphasizing how you synthesized research, ideated, prototyped, tested, and collaborated with engineering.
• Impact & Metrics: Quantify the impact of your design work using relevant metrics (e.g., conversion rates, user satisfaction scores, task completion times, feature adoption). Demonstrate how your designs contributed to business objectives.
• Systems Thinking: Include examples that showcase your ability to think systemically, including contributions to or understanding of design systems, component libraries, and consistent user experiences across platforms.

Process Documentation:

• Candidates should be prepared to discuss how they document their design processes, from user research findings and journey maps to wireframes, prototypes, and final design specifications.
• The ability to articulate how design workflows integrate with broader product development and operational processes will be crucial.

📝 Enhancement Note: For a Senior Product Designer role, especially in a domain like financial services and a scale-up environment, the portfolio is not just about aesthetics but about demonstrating a robust, repeatable, and efficient design process that aligns with business objectives and can be integrated into broader operational workflows.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in the United Kingdom, the estimated salary range is £60,000 - £85,000 per annum. This range can vary based on the candidate's specific experience, the depth of their financial services domain knowledge, and interview performance.
• Methodology: This estimate is derived from analyzing salary data for similar roles in the UK market, considering factors like experience level, industry specialization (financial services), and the scale-up nature of Booksy, which often commands competitive compensation to attract top talent. Data sources include industry salary reports, recruitment agency benchmarks, and professional networking site salary data.

Benefits:

• Flexible working hours, allowing for better work-life integration.
• Opportunity to work remotely within the United Kingdom, providing geographical flexibility.
• Welcoming and supportive team environment with a culture of mutual assistance.
• Professional development opportunities in an international environment with teams across 6 countries.
• Potential for additional benefits that may vary by location (specifics to be confirmed).

Working Hours:

• Approximately 40 hours per week, with flexibility provided.

📝 Enhancement Note: The salary range is an estimation based on typical market rates for the specified experience level and location. Specific benefits beyond those listed will depend on Booksy's internal policies and the candidate's location within the UK.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS, Marketplace) - specifically focused on the beauty and wellness sector, with a growing emphasis on financial services integration. Company Size: Scale-up environment, implying a dynamic, growing organization where processes are still being defined and refined. This suggests a need for adaptability and a proactive approach to establishing best practices. Founded: Booksy was founded in 2015. As a scale-up, it signifies a company that has moved past the startup phase and is experiencing significant growth and market expansion.

Team Structure:

• The design team is growing, indicating an increasing investment in design as a strategic function.
• The Senior Designer will operate as a solid individual contributor, implying a focus on execution and expertise rather than direct people management in this role.
• Collaboration will be key, working closely with Product Managers, Engineers, and other cross-functional partners.

Methodology:

• Booksy is evolving into a "design-led organisation," signifying a strategic shift to prioritize design thinking and user experience across all aspects of the business.
• The company embraces ambiguity and encourages employees to "chart their own path forward," suggesting a culture that values initiative and self-direction.
• Design work is expected to be iterative, with a focus on measuring impact and refining based on outcomes.

Company Website: https://booksy.com/

📝 Enhancement Note: The "scale-up" and "design-led organization" context is crucial. It means the Senior Product Designer will not only perform design tasks but also actively contribute to building and improving the operational processes around design at Booksy.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Individual Contributor. It’s a key player in driving product strategy and execution through design. It's a step beyond a mid-level designer, requiring more autonomy, strategic thinking, and the ability to mentor and influence others within the design and product development processes.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Design, or potentially a Director of Product. They will work closely with Product Managers and Engineering Leads on a day-to-day basis.

Operations Impact: The Senior Designer's impact is measured by their ability to translate user needs and business objectives into successful product experiences, particularly within the financial services domain. This includes driving user adoption, satisfaction, and contributing to the overall business strategy through well-designed features that enhance Booksy's marketplace and service offerings. The role is instrumental in operationalizing Booksy's transition to a design-led organization.

Growth Opportunities:

• Design Leadership: Opportunity to grow into a Design Lead or Manager role as the design team expands, potentially overseeing a pod or area of the product.
• Strategic Influence: Deepen influence on product strategy and company direction by consistently delivering exceptional design work and advocating for user-centricity.
• Domain Expertise: Become a recognized expert in designing for the financial services sector within the beauty and wellness marketplace.
• Process Improvement: Play a pivotal role in defining and refining Booksy's design operations, contributing to scalable and efficient design workflows.
• Mentorship: Opportunity to mentor and guide junior designers, sharing knowledge and best practices.

📝 Enhancement Note: The growth path here emphasizes not just design craft but also strategic impact and the operationalization of design. For a Senior role in a scale-up, the ability to shape processes is often a key differentiator for career advancement.

🌐 Work Environment

Office Type: Remote-first or Hybrid (depending on team structure and company policy, but remote within the UK is explicitly offered). The company encourages a culture where "things are still being defined," suggesting a flexible and adaptable work environment. Office Location(s): While the company is international with teams in 6 countries, this specific role is remote within the United Kingdom. Workspace Context:

• Collaborative Environment: Despite being remote, the team emphasizes collaboration, with a "welcoming team which is always ready to help." This suggests a strong reliance on digital collaboration tools and proactive communication.
• Tools & Technology: Expect to utilize modern design and collaboration tools, including AI-enhanced solutions, to facilitate remote work and design processes.
• Team Interaction: Opportunities for interaction will likely be through virtual meetings, design critiques, workshops, and informal digital communication channels.

Work Schedule:

• Approximately 40 hours per week, with flexible working hours offered. This flexibility is key for remote work and allows designers to manage their time effectively while ensuring deliverables are met.

📝 Enhancement Note: The remote nature of the role within the UK, combined with a flexible schedule, means that candidates must be highly self-motivated and adept at managing their work and communication independently, which is a critical operational requirement for remote roles.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Submission: Submit CV and portfolio through the Workable platform. Ensure your application is in English.
2. AI Screening: Applications are initially reviewed by an AI tool for skill matching, followed by human review by recruiters.
3. Recruiter Screen: A brief call with a recruiter to assess initial fit, understand motivations, and discuss role expectations.
4. Hiring Manager Interview: A more in-depth discussion with the hiring manager (likely a Design Lead or Head of Design) focusing on experience, problem-solving approaches, and alignment with the company's design-led vision. Be prepared to discuss your portfolio.
5. Design Challenge/Portfolio Presentation: A practical exercise or a detailed presentation of your portfolio, focusing on your process, strategic thinking, and impact within the financial services domain. This may involve a deep dive into a specific case study.
6. Cross-functional Interviews: Discussions with Product Managers and Engineers to assess collaboration skills and ability to integrate design into the development workflow.
7. Final Interview: Potentially a conversation with a senior leader to discuss cultural fit and long-term vision.

Portfolio Review Tips:

• Tell a Story: Structure your case studies to narrate a clear problem, your thoughtful process, innovative solutions, and impactful results.
• Show, Don't Just Tell: Use visuals, prototypes, and data to support your claims. Explicitly mention the tools and methodologies used.
• Focus on Financial Services: If you have relevant experience, highlight how you navigated the complexities of this domain (e.g., user trust, security, compliance).
• Quantify Impact: Use metrics wherever possible to demonstrate the business value and user success of your designs.
• Process Over Polish: While polished visuals are important, interviewers will be more interested in your design thinking, problem-solving approach, and how you iterate.
• Adaptability: Be ready to discuss how you work in ambiguous environments and contribute to defining processes.

Challenge Preparation:

• Be prepared for a design challenge that might involve a hypothetical problem related to Booksy's services or the financial services domain.
• Focus on your approach: how you'd break down the problem, what research you'd conduct, how you'd ideate, and how you'd validate your solutions.
• Practice articulating your thought process clearly and concisely, as if presenting to a mixed audience of designers, product managers, and engineers.

📝 Enhancement Note: The mention of AI in their recruitment process is notable. Candidates should be aware that initial screening might involve AI, but human decision-making remains paramount. The portfolio review is critical and should emphasize not just the final output but the strategic and operational thinking behind it.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends and scale-up environments), Sketch, Adobe Creative Suite.
• Collaboration: Slack, Zoom, Google Workspace (Docs, Sheets, Slides), Miro or similar for whiteboarding.
• Project Management: Jira, Asana, or Trello (or similar tools used by Product and Engineering teams).

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior and measure design impact.
• Experience interpreting data from these tools to inform design decisions.

CRM & Automation:

• While not directly a CRM role, understanding how design interfaces with customer data and workflows within a CRM context might be beneficial, especially in financial services.

📝 Enhancement Note: Proficiency in modern design tools like Figma is almost a given. The emphasis on "leveraging AI tools" suggests an openness to integrating AI into the design workflow, which could range from AI-powered design assistance tools to AI for user research analysis.

👥 Team Culture & Values

Operations Values:

• Design Excellence: A commitment to high-quality design that balances user needs with business objectives.
• User-Centricity: Placing the user at the heart of all design decisions, driven by empathy and research.
• Ambiguity & Initiative: Embracing uncertainty, proactively identifying opportunities, and charting paths forward.
• Collaboration & Support: Working effectively across teams, fostering a supportive environment where knowledge is shared generously.
• Impact & Iteration: Focusing on delivering measurable business and user impact, and continuously learning and refining through iterative processes.
• Growth Mindset: A dedication to continuous learning, self-improvement, and raising personal and team standards.

Collaboration Style:

• Cross-functional Integration: Close partnership with Product Management and Engineering is fundamental, ensuring design is integrated throughout the product development lifecycle.
• Open Communication: Encouraging open dialogue, feedback exchange, and transparent communication, especially in a remote setting.
• Design as a Strategic Partner: Striving to elevate design's role from an execution function to a strategic partner in business decision-making.
• Knowledge Sharing: Actively sharing insights, best practices, and learnings across the design team and with other departments.

📝 Enhancement Note: The company culture emphasizes proactivity, adaptability, and a collaborative spirit, which are essential for success in a scale-up environment. These values directly influence how operational tasks within the design function are approached.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Operating in a scale-up environment where processes are still being defined requires comfort with uncertainty and the ability to create structure.
• Financial Services Nuances: Designing for financial services involves understanding complex regulations, security requirements, and building user trust, which can be challenging.
• Balancing User Needs and Business Goals: Effectively mediating between diverse stakeholder interests and user demands to create viable, desirable, and feasible solutions.
• Remote Collaboration: Maintaining strong collaboration and team cohesion in a fully remote setup requires deliberate effort and effective communication strategies.
• Raising the Design Bar: As Booksy transitions to a design-led organization, there's a continuous challenge to elevate design quality and influence across the company.

Learning & Development Opportunities:

• Deepen Financial Services Expertise: Gain significant experience and potentially specialize further in designing for FinTech/SaaS within the beauty and wellness sector.
• Shape Design Operations: Influence and help build scalable design processes, tools, and best practices for a growing organization.
• Strategic Impact: Contribute directly to high-level product and business strategy through impactful design work.
• Mentorship & Leadership: Develop leadership skills through mentoring junior designers and influencing cross-functional teams.
• Embrace New Technologies: Experiment with and integrate emerging technologies like AI into the design workflow, staying at the forefront of the industry.

📝 Enhancement Note: The challenges and growth opportunities are intertwined, offering a clear path for a motivated Senior Product Designer to develop both their craft and their operational influence within a growing company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to define a design process or improve an existing one in an ambiguous environment. What was your approach, and what was the outcome?" (Focus on your operational thinking and ability to bring structure.)
• "How do you balance user needs with business objectives and technical constraints, particularly in a regulated industry like financial services?" (Prepare specific examples of trade-offs and decision-making.)
• "Walk us through a complex product challenge you owned end-to-end. What were the key insights, your design rationale, the challenges you faced, and the measurable impact of your solution?" (This is your core portfolio presentation – be ready to deep-dive.)
• "How do you leverage data and user research to inform your design decisions and validate hypotheses?" (Showcase your analytical and experimental approach.)

Company & Culture Questions:

• "Why Booksy, and what excites you about our mission and the financial services domain within our platform?" (Research Booksy's business model and recent developments.)
• "How do you contribute to a team culture, especially in a remote setting, and how do you handle constructive feedback?" (Emphasize your collaborative and growth-oriented mindset.)
• "What does 'design-led organization' mean to you, and how would you contribute to making Booksy one?" (Articulate your vision for design's strategic role.)

Portfolio Presentation Strategy:

• Select Strongest Case Studies: Choose 2-3 projects that best showcase your skills, impact, and relevant experience (especially financial services).
• Structure for Clarity: For each case study, clearly define the problem, your role and responsibilities, your process (research, ideation, design, testing), the solution, and the measurable results.
• Highlight Your Thinking: Explain why you made certain decisions. Discuss trade-offs, challenges, and learnings.
• Quantify Impact: Be ready to discuss specific metrics and how your design contributed to business goals.
• Demonstrate Systems Thinking: Show how your work fits into a larger system, referencing design systems or consistency.
• Engage Your Audience: Make it a conversation, not a lecture. Be prepared for follow-up questions about your process, rationale, and impact.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, operational efficiency, and the ability to thrive in a dynamic, remote, scale-up environment within the specific context of financial services.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application and CV through the Workable recruitment form. Ensure all documentation is in English.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end ownership, strategic thinking, and experience within the financial services domain. Prioritize case studies that showcase quantifiable impact and your problem-solving process.
• Resume Optimization: Update your resume to emphasize achievements and responsibilities relevant to senior-level product design, scale-up environments, and financial services. Use keywords from the job description such as "product design," "financial services," "end-to-end design," "user-centered design," "design systems," and "stakeholder management."
• Interview Preparation: Practice articulating your design process, strategic rationale, and the impact of your work, with a particular focus on preparing for portfolio presentations and discussing your experience in ambiguous or fast-paced settings.
• Company Research: Thoroughly research Booksy's business model, their current product offerings, their mission, and any recent news or developments. Understand their transition to a "design-led organization" and how your role fits into that vision.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.