Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: LotusFlare, Inc.

Location: Krakow, Lesser Poland Voivodeship, Poland

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: October 22, 2025

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end product design process for innovative B2B2C SaaS products within connectivity and developer enablement spaces.

• Champion User Experience (UX) and Human-Centered Design principles across cross-functional teams including Product, Engineering, and Customer Success.

• Translate complex user needs and business objectives into elegant, efficient, and intuitive product experiences across web, mobile, and email platforms.

• Lead user research initiatives, from generative discovery to evaluative testing, and leverage both quantitative and qualitative data to inform design decisions and iterate on solutions.

📝 Enhancement Note: This role is positioned as "Senior" but the AI-generated experience level suggests 2-5 years. This indicates a potential for rapid growth within the role or a focus on specific senior-level responsibilities like leadership and strategic influence rather than extensive tenure. The emphasis on B2B2C products is critical, requiring a deep understanding of both enterprise needs and end-user consumer experiences within a unified platform.

📈 Primary Responsibilities

• Collaborate closely with Product Managers, Engineers, and fellow Designers to define compelling problems, conduct thorough user research (both secondary and primary), and iterate on solutions.

• Manage the entire product design lifecycle, from initial problem definition and user understanding to high-fidelity design delivery and post-launch analysis.

• Design user flows, wireframes, prototypes, and high-fidelity mockups that clearly articulate functionality, interaction patterns, and user experience across diverse platforms (web, mobile, email).

• Lead and conduct usability research and user interviews, analyzing quantitative and qualitative feedback to drive an iterative design process and optimize user journeys.

• Articulate design rationale, methodologies, and present prototypes and artifacts effectively to influence senior leadership, internal stakeholders, and external partners through compelling storytelling.

• Actively solicit and provide constructive feedback to and from design peers and cross-disciplinary teams to foster a culture of continuous improvement.

• Serve as the primary advocate for user experience, promoting and embedding Human-Centered Design principles throughout the organization.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on leadership within the design process, including influencing senior stakeholders and driving a design-centric culture. The "fast-paced, dynamic environment with ambiguity" suggests a need for adaptability and proactive problem-solving.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Senior Product Designer. A strong portfolio demonstrating equivalent practical experience will also be considered.

Experience: 3+ years of experience in full-stack product design, with a proven track record of delivering high-quality UX/UI craft.

Required Skills:

• Demonstrated expertise in core product design skill sets: visual design, prototyping, interaction design, and information architecture.

• Proficiency in planning and executing user research, including evaluative and generative studies, and analyzing end-user behavior to inform design.

• Ability to construct clear, concise, and persuasive presentations to influence a wide range of audiences, including executives, through effective storytelling.

• Strong organizational skills and a systems-thinking approach, enabling flexibility to adapt to evolving project needs, team dynamics, and complex systems.

• Excellent communication and collaboration skills, with the ability to work effectively with diverse stakeholders, product managers, and engineers.

• Experience designing for cross-platform environments, including Mobile Web, Desktop Web, Android, iOS, and email.

Preferred Skills:

• Experience with cloud-native SaaS products, digital commerce, or developer enablement platforms.

• Familiarity with agile development methodologies and working within cross-functional product teams.

• Experience in mentoring junior designers or leading design initiatives within a team.

• Familiarity with A/B testing and other experimentation frameworks to validate design hypotheses.

📝 Enhancement Note: The "3+ years" experience level combined with the "Senior" title suggests the company values strong individual contribution and leadership potential over extensive tenure. The emphasis on "full stack product design" implies a need for versatility across the entire design spectrum, from strategy to detailed UI.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end product design process for at least 2-3 significant projects, showcasing problem identification, user research, ideation, prototyping, and final design.

• Include case studies that highlight your role and contributions, focusing on how you translated user needs and business goals into tangible product solutions.

• Present a range of design artifacts, including user flows, wireframes, interactive prototypes, and high-fidelity visual designs, with clear explanations of your design decisions.

Process Documentation:

• Clearly articulate your design methodology, including how you approach user research, problem framing, and solution validation.

• Showcase your ability to document design specifications and handoff assets to engineering teams efficiently, ensuring design intent is maintained.

• Provide examples of how you have used data and feedback to iterate on designs and measure the success of implemented features.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It must not only display strong craft but also demonstrate strategic thinking, leadership in the design process, and the ability to drive measurable outcomes. The emphasis on "B2B2C" implies a need to show understanding of both complex enterprise requirements and consumer-level user expectations.

💵 Compensation & Benefits

Salary Range: Given the location in Krakow, Poland, and an experience level of 2-5 years for a Senior Product Designer, the estimated salary range would typically fall between PLN 10,000 to PLN 16,000 gross per month. This can vary based on the candidate's specific skills, interview performance, and the company's compensation strategy.

Benefits:

• Hybrid work environment, offering flexibility and a balance between in-office collaboration and remote work.

• Yearly bonus, providing an incentive based on company and individual performance.

• Paid lunches, contributing to daily employee well-being.

• Comprehensive private medical insurance for health needs.

• Accountant assistance expenses covered by the company.

• ZUS (Zakład Ubezpieczeń Społecznych) coverage, ensuring social security contributions.

• Paid sick leaves, providing financial security during illness.

• Generous vacation policy: 21 working days of paid vacation, in addition to public holidays.

• Opportunities for professional development through training and workshops, supporting continuous learning.

Working Hours: The standard working hours are assumed to be 40 hours per week, aligning with typical full-time employment in Poland. The hybrid model allows for flexibility within this structure.

📝 Enhancement Note: The provided benefits are robust and competitive for the Polish market, especially for a hybrid role. The "accountant assistance expenses" and "ZUS coverage" are standard but important inclusions for local employees. The salary estimate is based on current market data for mid-senior level design professionals in major Polish tech hubs like Krakow.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Cloud-Native SaaS, Digital Commerce, and Monetization Platforms. LotusFlare also has a significant presence in the eSIM travel market with its product, Nomad. This dual focus on enterprise solutions and consumer-facing products creates a unique market position.

Company Size: LotusFlare is described as having headquarters in Santa Clara, California, and five major offices worldwide, serving leading global enterprises. While the exact employee count isn't specified in the raw data, the scope of operations and client base suggests a medium to large-sized organization with a significant global footprint.

Founded: Founded by the team that previously scaled Facebook's user base, indicating a strong foundation in building and scaling technology products for massive audiences. This heritage likely influences their approach to product development and operational excellence.

Team Structure:

• The Senior Product Designer will be embedded within cross-functional teams, comprising Product Managers, Engineers, and Customer Success professionals. This structure promotes close collaboration and shared ownership of product outcomes.

• The reporting structure will likely involve a Design Lead or Head of Product, with direct interaction and collaboration across various departments.

Methodology:

• LotusFlare emphasizes an "experience down" approach, prioritizing the customer's journey at every development stage. This implies a strong focus on user research, empathy, and iterative design.

• The company leverages cloud-native technologies and SaaS models, suggesting a data-driven approach to product development, performance monitoring, and continuous improvement.

• Agile methodologies are likely employed, facilitating rapid iteration and responsiveness to market demands.

Company Website: www.lotusflare.com

📝 Enhancement Note: The company culture appears rooted in innovation, customer-centricity, and professional growth, drawing from its founders' experience at a leading tech giant. The hybrid work model and emphasis on collaboration suggest a modern, flexible work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior Product Designer," indicating a position that requires a solid foundation of experience (3+ years) and the ability to operate with a degree of autonomy. It signifies a transition from primarily executing tasks to influencing design strategy, mentoring junior colleagues, and taking ownership of significant product areas.

Reporting Structure: The Senior Product Designer will report into a design leadership role within a cross-functional team. This structure offers opportunities to collaborate with product management and engineering leaders, gaining exposure to strategic decision-making and broader business objectives.

Operations Impact: The Senior Product Designer's work will directly impact the usability, adoption, and success of LotusFlare's B2B2C products, including its Digital Network Operator (DNO) Cloud platform and the Nomad eSIM product. By improving user experience, they will contribute to customer satisfaction, retention, and potentially revenue growth through increased engagement and monetization. The role's influence extends to shaping the company's overall design philosophy and Human-Centered Design adoption.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in specific areas of product design, such as complex B2B SaaS interfaces, mobile-first design, or evolving technologies like eSIM. The company's commitment to training and workshops will facilitate this.

• Leadership Development: Potential to grow into a Lead Product Designer role, managing design projects, mentoring junior designers, and taking on more strategic design leadership responsibilities.

• Cross-Functional Exposure: Gaining broader business acumen by working closely with product management, engineering, and customer success, understanding the full product lifecycle and business drivers.

• Industry Specialization: Developing deep expertise in the telecommunications and digital commerce sectors, becoming a valuable asset in these high-growth industries.

📝 Enhancement Note: The "Senior" title implies a clear path for career progression within LotusFlare, likely towards a Design Lead or Principal Designer role, with opportunities to influence product strategy and mentor others. The company's focus on innovation and scaling suggests a dynamic environment for professional development.

🌐 Work Environment

Office Type: The company offers a hybrid work model, indicating a blend of in-office collaboration and remote flexibility. The office in Krakow is described as a "vibrant area," suggesting a modern and potentially dynamic workspace.

Office Location(s): The primary office location mentioned is Aleja Pokoju 18 in Krakow, Poland. This location is likely chosen for its accessibility and proximity to talent pools within the city.

Workspace Context:

• The hybrid model fosters a collaborative environment where designers can connect with colleagues for brainstorming, feedback sessions, and team alignment when in the office.

• Access to modern design tools and technologies is implicit, supporting the creation of high-fidelity prototypes and seamless handoffs to engineering.

• Opportunities for frequent interaction with cross-functional teams (Product, Engineering, Customer Success) are integral to the daily work, promoting a unified approach to product development.

Work Schedule: A standard 40-hour work week is expected, with the hybrid arrangement providing flexibility in managing workdays between the office and remote locations. This allows for structured work periods necessary for focused design tasks and collaborative sessions.

📝 Enhancement Note: The hybrid model is a key feature, appealing to designers who value both structured collaboration and personal flexibility. The Krakow office location suggests a commitment to establishing a strong operational presence in a key European tech hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your experience, skills, and alignment with the role requirements. Be prepared to highlight your most relevant projects.

• Hiring Manager/Team Interview: A discussion focusing on your experience, design philosophy, problem-solving approach, and how you handle ambiguity and collaboration. Expect questions around your past projects and design decisions.

• Portfolio Presentation/Design Challenge: You will likely be asked to present a case study from your portfolio, detailing your process, rationale, and outcomes. A design challenge, either take-home or live, might be given to assess your practical design skills and thinking under specific constraints. Prepare to discuss your approach to user research, interaction design, and visual execution.

• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to evaluate your collaboration skills, communication style, and ability to integrate into the existing team dynamics.

• Final Interview: Potentially with a more senior leader to discuss overall fit, long-term aspirations, and strategic alignment.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end design process, problem-solving skills, and impact, particularly those relevant to B2B2C SaaS or similar domains.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions and rationale, and the measurable outcomes. Use visuals effectively to support your narrative.

• Highlight Collaboration: Emphasize how you worked with cross-functional teams, incorporated feedback, and influenced stakeholders.

• Demonstrate Craft: Ensure your presented designs are polished, with attention to detail in UI, interaction, and usability.

• Prepare for Q&A: Be ready to answer in-depth questions about your design choices, trade-offs made, and how you would approach similar problems in the future.

Challenge Preparation:

• Deconstruct the Brief: Understand the problem statement thoroughly. Identify key users, goals, and constraints.

• Focus on Process: Even if time is limited, articulate your thought process. Outline how you would approach research, ideation, and design.

• Prioritize: If given a broad problem, identify the most critical aspects to address within the given timeframe.

• Communicate Clearly: Practice articulating your ideas concisely and effectively, both verbally and visually.

📝 Enhancement Note: The interview process is expected to be rigorous, focusing heavily on practical application of design skills, strategic thinking, and collaborative ability. A well-prepared portfolio that tells a compelling story of your design journey and impact is critical.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP (or similar for advanced prototyping). Proficiency in at least one primary design tool (e.g., Figma) is essential.

• User Research & Testing: Tools like UserTesting.com, Maze, Hotjar, Lookback, or internal tools for conducting and analyzing user feedback.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack for team communication and workflow management.

Analytics & Reporting:

• Familiarity with analytics platforms such as Google Analytics, Mixpanel, Amplitude, or Pendo for understanding user behavior and product performance.

CRM & Automation:

• While not direct design tools, an understanding of CRM systems (e.g., Salesforce) and marketing automation platforms can provide context for B2B product design, especially if product integrations are involved.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools like Figma is a must. Experience with user research platforms and familiarity with analytics tools will be highly beneficial for understanding user behavior and validating design solutions.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving users, evident in the "experience down" approach and focus on user research.

• Innovation & Agility: A drive to build and evolve cutting-edge SaaS products, likely embracing agile methodologies and continuous improvement.

• Collaboration & Transparency: Fostering a team environment where ideas are shared freely, feedback is constructive, and cross-functional teams work in unison.

• Purposeful Work: Ensuring that every team member understands the impact of their contributions on customers and the company's mission.

• Growth & Learning: Encouraging professional development through training, workshops, and mastery of new practices.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers and Engineers, participating actively in all stages of the product development lifecycle.

• Iterative Feedback Loops: A culture that encourages regular feedback exchange, both giving and receiving, to refine designs and ensure alignment.

• Shared Ownership: Teams likely operate with a sense of collective responsibility for product success, breaking down silos between departments.

📝 Enhancement Note: The company culture emphasizes making a tangible difference, continuous learning, and collaborative problem-solving. The Senior Product Designer will be expected to embody these values, contributing to a positive and productive team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing B2B and B2C Needs: Designing for a platform that serves both enterprise clients (telecom operators) and their end consumers requires a nuanced understanding of different user needs, technical constraints, and business objectives.

• Navigating Ambiguity: Working in a fast-paced, dynamic environment with evolving product roadmaps and market demands will require adaptability, proactive problem-solving, and comfort with uncertainty.

• Influencing Stakeholders: Effectively communicating design rationale and advocating for user-centered solutions to diverse stakeholders, including senior leadership, can be a significant challenge.

• Cross-Platform Consistency: Ensuring a cohesive and high-quality user experience across multiple platforms (web, mobile, email) requires meticulous attention to detail and strong design systems thinking.

Learning & Development Opportunities:

• Advanced Design Techniques: Gaining hands-on experience with complex SaaS product design, eSIM technology, and potential future innovations in connectivity and digital commerce.

• Leadership & Mentorship: Opportunities to lead design projects, mentor junior designers, and contribute to the strategic direction of the design team.

• Industry Exposure: Deepening knowledge of the telecommunications and digital service provider industries, understanding their unique challenges and opportunities.

• Professional Training: Access to internal and external training programs, workshops, and potentially conferences to enhance skills and stay abreast of industry trends.

📝 Enhancement Note: The challenges presented are typical for senior roles in innovative tech companies, offering significant opportunities for professional growth and skill development by tackling complex problems.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs or business requirements in a design. How did you approach it, and what was the outcome?" (Focus on your problem-solving methodology, trade-offs, and ability to achieve consensus.)

• "How do you ensure your design decisions are informed by user research and data, especially in an ambiguous environment?" (Prepare to discuss your research methods, how you interpret data, and your iterative design process.)

Company & Culture Questions:

• "What interests you about LotusFlare and our mission to simplify technology for better customer experiences?" (Research the company's products, mission, and recent news. Connect your passion for design to their goals.)

• "How do you contribute to a collaborative team environment, and how do you handle constructive criticism on your designs?" (Highlight your teamwork skills, openness to feedback, and how you integrate it into your work.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role & Process -> Solution -> Impact/Results.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased conversion, reduced error rates, improved user satisfaction).

• Explain Your 'Why': Be prepared to articulate the rationale behind every significant design decision you made.

• Showcase Iteration: If applicable, show how your design evolved based on feedback or testing.

• Engage the Audience: Make it a conversation, not a lecture. Ask clarifying questions and be receptive to their input.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills, but also strategic thinking, leadership potential, and a strong understanding of how design drives business outcomes. The portfolio presentation is a key opportunity to showcase this.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the LotusFlare careers portal.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your end-to-end product design process, focusing on B2B2C experiences if possible. Ensure each case study clearly outlines the problem, your role, your process, the solution, and the measurable impact.

• Tailor Your Resume: Highlight your 3+ years of full-stack product design experience, emphasizing skills in UX/UI craft, user research, prototyping, interaction design, and cross-platform design. Quantify achievements where possible.

• Prepare Your Narrative: Practice articulating your design philosophy, your approach to collaboration, and how you advocate for user experience. Be ready to discuss your portfolio in detail and answer strategic design questions.

• Research LotusFlare: Understand their product offerings (DNO Cloud, Nomad), their mission, and their company culture. Consider how your skills and values align with theirs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.