Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: HUB24

Location: Sydney, New South Wales, Australia / Melbourne, Victoria, Australia

Job Type: FULL_TIME

Category: Product Design / User Experience (UX)

Date Posted: March 11, 2026

Experience Level: 6+ Years

Remote Status: On-site

🚀 Role Summary

• Owns the end-to-end product design process for a foundational, core offering, driving strategy from problem framing through to delivery and iteration.

• Plays a pivotal role in shaping product evolution, operating at both strategic and hands-on levels to set vision and influence product direction.

• Focuses on simplifying complex user behaviors and workflows, particularly in translating emerging AI capabilities into practical, usable product experiences.

• Collaborates closely with cross-functional teams, including Product Managers, Engineers, and Data Scientists, within an agile development lifecycle.

• Ensures the delivery of high-quality UI and interaction design that enhances user experience and achieves measurable business outcomes.

📝 Enhancement Note: While the core job title is "Senior Product Designer," the responsibilities and requirements strongly indicate a focus on UX/UI design within a technology product environment, with a significant emphasis on integrating AI capabilities. The role requires a blend of strategic product thinking and hands-on design execution.

📈 Primary Responsibilities

• Lead the complete design process for a foundational product, encompassing problem definition, user research, ideation, prototyping, user testing, and final delivery.

• Partner effectively with Product Managers, Engineers, fellow Designers, and other stakeholders to ensure cohesive product development and successful delivery of scalable solutions.

• Translate complex AI functionalities into intuitive and user-friendly product experiences, focusing on clear flows, interactions, and understandable UI.

• Design user interactions that provide clear visibility and control over AI-driven features, including how outputs are presented, explained, and actionable.

• Champion user needs by identifying opportunities for simplification and influencing product decisions with a strong user-centered perspective.

• Conduct agile research utilizing both qualitative and quantitative methods to gain deep insights into user problems and needs, supporting evidence-based design decisions.

• Create and iterate on low-fidelity wireframes and high-fidelity prototypes to explore design concepts and validate assumptions with users and stakeholders.

• Execute usability testing on prototypes at various stages to refine designs and ensure optimal user flow and comprehension.

• Produce comprehensive and well-documented design artifacts to facilitate seamless handovers to the engineering team.

• Contribute actively to the HUB24 Design System by developing, updating, and managing reusable UI components and patterns.

• Ensure all designs adhere to group standards for consistency, usability, accessibility, and enterprise-level quality.

• Proactively seek and incorporate feedback from peers and stakeholders, while also providing constructive feedback to team members to foster continuous process improvement.

📝 Enhancement Note: Responsibilities emphasize end-to-end ownership, strategic influence, and a hands-on approach to design, particularly concerning the integration of AI. The mention of a Design System and enterprise-level quality standards suggests a mature product development environment.

🎓 Skills & Qualifications

Education: While specific degree requirements are not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for a Senior Product Designer role. Relevant certifications or extensive portfolios may substitute for formal education.

Experience: 6+ years of experience in product design, UX, or interaction design, specifically within digital, SaaS, or complex platform products.

Required Skills:

• Proven experience in designing complex workflows and system-driven products.

• Demonstrated ability to lead design initiatives independently and deliver impactful results in ambiguous problem spaces.

• Expertise across interaction design, user experience (UX) design, and visual design principles.

• Strong product thinking capabilities, with the ability to balance user needs, business objectives, and technical constraints.

• Confidence in managing the entire design process, from problem definition to polished execution.

• Experience working within cross-functional, agile product development teams.

• Ability to influence product strategy and delivery decisions through strong design leadership.

• Clear, confident, and effective communication skills, with the ability to engage both technical and non-technical stakeholders.

• Proficiency in creating low- and high-fidelity prototypes and design artifacts.

• Experience conducting usability testing and qualitative/quantitative research.

Preferred Skills:

• Experience in fintech, wealth management, trading platforms, or other regulated financial domains.

• Understanding of front-end development technologies (HTML, CSS, JavaScript) and their implications for design.

• Experience in translating emerging AI capabilities into practical product experiences.

• Familiarity with accessibility standards and best practices.

📝 Enhancement Note: The required experience level and the emphasis on leading design work independently suggest a candidate who can operate with autonomy and provide mentorship. Fintech/regulated domain experience is a significant plus, indicating the importance of understanding industry-specific constraints.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating a strong understanding of the design process from discovery to delivery.

• Case studies that clearly articulate the problem statement, user needs, design challenges, your role, design decisions, and the resulting impact.

• Examples of designing complex workflows and system-driven products, highlighting your ability to simplify intricate processes.

• Demonstrations of how you have translated user needs and business goals into scalable and effective design solutions.

Process Documentation:

• Evidence of creating well-documented design artifacts that facilitate smooth development handovers.

• Examples of how you have contributed to or managed design systems and pattern libraries, ensuring consistency and reusability.

• Documentation of your approach to agile research, usability testing, and how you use these insights to iterate on designs.

• Case studies that detail your collaboration process with product managers, engineers, and other stakeholders throughout the product development lifecycle.

📝 Enhancement Note: A strong portfolio is critical for this role, particularly one that showcases complex system design and the ability to simplify intricate user journeys. The emphasis on both strategic thinking and hands-on execution means the portfolio should reflect a breadth of skills and impact.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 6+ years of experience in Sydney or Melbourne, Australia, the estimated annual salary range is AUD $140,000 - $190,000. This range accounts for the senior level, specialized skills (including AI integration), and the competitive market in these major Australian cities.

Benefits:

• Comprehensive health and well-being programs.

• Opportunities for professional development and continuous learning.

• Access to HUB24's Design System and a collaborative design environment.

• Potential for flexible work arrangements (though this role is specified as on-site).

• Employee assistance programs.

• Involvement in innovative projects, including the integration of emerging AI capabilities.

• Recognition as a WORK180 endorsed employer, indicating a commitment to women's career advancement.

• Recognition as a BOSS Best Places to Work and Seek Star Awards finalist for Best Employer Brand Initiative.

Working Hours: The role is full-time, typically around 40 hours per week, with potential for some flexibility depending on team needs and project cycles, though the primary work environment is on-site.

📝 Enhancement Note: Salary estimate is based on industry benchmarks for Senior Product Designers in Sydney and Melbourne, considering the fintech/platform product specialization. Benefits highlight HUB24's commitment to employee well-being, growth, and a positive work environment, particularly for women and in fostering an inclusive culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Wealth Management Technology. HUB24 is a leading provider of integrated platform, technology, and data solutions within the Australian wealth industry.

Company Size: HUB24 is a publicly listed company (ASX: HUB) and is a significant player in its market. Based on typical company profiles in the financial technology sector, it likely employs several hundred to over a thousand employees.

Founded: While the exact founding date isn't provided in the raw data, HUB24 is a well-established entity in the Australian financial services landscape, known for its innovation and growth.

Team Structure:

• The role operates within a product development team, likely structured around specific product lines or platform components.

• The Senior Product Designer will report to a Design Lead or Head of Product Design, and will work closely with Product Managers and Engineering Leads.

Methodology:

• Data Analysis and Insights: The team emphasizes evidence-based design decisions, utilizing qualitative and quantitative research to understand user needs and validate assumptions.

• Workflow Planning and Optimization: A key focus is on simplifying complexity and designing efficient, scalable solutions for intricate workflows and systems.

• Automation and Efficiency Practices: The role involves translating AI capabilities into practical product experiences, aiming to enhance efficiency and user outcomes through technology.

Company Website: http://www.hub24.com.au/

📝 Enhancement Note: HUB24 positions itself as an innovative, fast-paced, and ambitious company that values employee ideas and impact. The culture appears to be one that encourages creative thinking, challenges traditional approaches, and is grounded in commercial reality.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role within the Product Design function. It signifies a high degree of autonomy, responsibility for significant product areas, and the expectation to influence product strategy and mentor more junior designers. The scope includes end-to-end ownership of a foundational product and integrating advanced technologies like AI.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Head of Product, or a similar leadership role within the product organization. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The role has a direct and substantial impact on the company's core offerings, user acquisition, retention, and overall customer satisfaction within the wealth management sector. By simplifying complex financial products and processes through design, the Senior Product Designer will contribute significantly to HUB24's market leadership and its mission to empower better financial futures for Australians. The integration of AI is also a strategic focus that will shape the future of HUB24's platform.

Growth Opportunities:

• Specialization: Deepen expertise in designing for complex financial systems, AI-driven products, or specific areas of the wealth management platform.

• Leadership: Progress into a Design Lead or Managerial role, overseeing a team of designers and product initiatives.

• Strategic Influence: Take on greater responsibility for product vision and strategy, influencing the roadmap and design direction of key platform components.

• Skill Development: Continuously learn and apply new design methodologies, AI integration techniques, and best practices in user research and testing.

• Mentorship: Guide and mentor junior designers, contributing to the growth of the broader design team.

📝 Enhancement Note: This role offers significant opportunities for career advancement within a leading fintech company, particularly for designers interested in complex systems, AI, and strategic product development. The focus on innovation and market leadership provides a strong platform for growth.

🌐 Work Environment

Office Type: The role is primarily on-site, indicating a collaborative office environment. HUB24 emphasizes a culture that supports team members and fosters impact.

Office Location(s): The role is available in Sydney (5 Martin Place) and Melbourne, Australia, both major business hubs offering a dynamic work environment with access to amenities and public transport.

Workspace Context:

• Collaborative Environment: Expect an office setting designed to foster teamwork, brainstorming, and cross-functional interaction.

• Operations Tools and Technology: Access to industry-standard design software, prototyping tools, collaboration platforms, and the company's internal design system.

• Team Interaction: Opportunities for regular face-to-face collaboration with product managers, engineers, fellow designers, and potentially other stakeholders, which is crucial for agile development and iterative design.

Work Schedule: The standard work schedule is full-time (approximately 40 hours per week). While the role is on-site, HUB24's culture aims to empower employees, which may include some flexibility in daily start/end times, provided core collaboration hours and project needs are met.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, which is beneficial for complex design challenges and team cohesion. The prime office locations in Sydney and Melbourne indicate a professional and well-resourced work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit your resume and portfolio through the Workday portal.

• Initial Screening: The Talent team reviews applications for alignment with core requirements. Unsuccessful candidates will be notified.

• Talent Team Discussion: If shortlisted, the Talent team will contact you to discuss your background and alignment with the role's strategic and technical aspects.

• Hiring Manager/Team Interviews: Multiple interviews may occur, potentially including virtual or face-to-face sessions with the hiring manager, design leads, product managers, and engineering team members. These will assess design skills, problem-solving abilities, strategic thinking, and cultural fit.

• Portfolio Review: A significant part of the interview process will involve presenting and discussing your portfolio, focusing on specific case studies that demonstrate your expertise.

• Accessibility Requirements: If you have any accessibility needs for the recruitment process, contact recruitment@hub24.com.au.

• Outcome Communication: Successful and unsuccessful candidates will be notified, with feedback provided.

• Police Check: A police check will be conducted for all successful candidates.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase your experience in complex systems, workflow design, AI integration (if applicable), and end-to-end product design.

• Structure Your Case Studies: For each project, clearly outline: the problem statement, your role and responsibilities, the design process followed, key decisions and rationale, challenges faced, solutions implemented, and measurable outcomes/impact.

• Highlight Impact: Quantify your achievements whenever possible. Use metrics related to user engagement, task completion rates, efficiency gains, or business objectives met.

• Showcase Process: Detail your research methodologies, ideation techniques, prototyping efforts, and how you incorporated user feedback and iterative testing.

• Demonstrate Product Thinking: Explain how your design decisions aligned with business goals and technical constraints, and how you influenced product direction.

• Prepare for Questions: Be ready to discuss your design choices, trade-offs, and how you would approach specific challenges presented by HUB24's products.

Challenge Preparation:

• Anticipate Design Challenges: Be prepared for a design exercise that might involve simplifying a complex workflow, designing an AI-driven feature, or critiquing an existing interface.

• Focus on Process: Demonstrate a structured approach to problem-solving, even within a limited timeframe. Outline your steps, assumptions, and how you would validate your ideas.

• Communicate Clearly: Practice articulating your thought process, design rationale, and proposed solutions concisely and effectively.

• Understand HUB24: Research HUB24's business, its target audience, and its existing products to tailor your approach and demonstrate genuine interest.

📝 Enhancement Note: The interview process is multi-stage and emphasizes both technical design skills and strategic thinking. A well-prepared portfolio showcasing relevant experience is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP, or similar industry-standard tools for wireframing, UI design, and interactive prototyping.

• Collaboration: Tools like Jira, Confluence, Slack, Microsoft Teams for team communication and project management.

• Design System Management: Tools or processes for managing and contributing to a design system (e.g., Zeroheight, Storybook, or internal documentation platforms).

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and measure design impact.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts user journeys within CRM or financial platforms is valuable. Familiarity with the workflows and data that drive these systems is a plus.

📝 Enhancement Note: Proficiency with leading design and prototyping tools like Figma is almost certainly a requirement. Experience contributing to or working with a mature design system is also highlighted as important. Familiarity with agile development tools is standard.

👥 Team Culture & Values

Operations Values:

• Innovation & Ambition: A drive to think creatively, challenge the status quo, and pursue bold visions for the future of financial services technology.

• Customer Focus: A commitment to empowering better financial futures for Australians, emphasizing user needs and delivering exceptional customer experiences.

• Collaboration & Impact: A culture that supports team members to bring their ideas and creativity to work, fostering a sense of collective impact.

• Efficiency & Pragmatism: Grounded in commercial reality, aiming to deliver practical, scalable solutions that drive measurable business outcomes.

• Continuous Improvement: An openness to feedback, a desire to learn, and a commitment to refining processes and design quality.

Collaboration Style:

• Cross-Functional Integration: Works closely with product managers, engineers, data scientists, and other stakeholders in an agile, iterative manner.

• Feedback-Driven: Encourages seeking and providing thoughtful feedback to improve designs and processes.

• User-Centricity: A shared commitment to advocating for users and ensuring their needs are at the forefront of product decisions.

• Agile & Iterative: Embraces a dynamic work environment where solutions are developed and refined through continuous cycles of design, testing, and feedback.

📝 Enhancement Note: HUB24 emphasizes a culture of innovation, customer-centricity, and collaborative impact. The ideal candidate will be proactive, creative, and adept at working within a fast-paced, agile environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Designing intuitive solutions for intricate financial workflows and integrating advanced AI capabilities in a way that is easily understood and used by customers.

• Balancing Stakeholder Needs: Navigating diverse requirements from product, engineering, business, and compliance teams while maintaining a strong user-centered focus.

• Driving AI Adoption: Translating cutting-edge AI technology into practical, valuable, and trustworthy user experiences that encourage adoption.

• Maintaining Design Quality: Ensuring high standards of UI and UX across a foundational product while working within agile timelines and contributing to a growing design system.

• Ambiguous Problem Spaces: Operating effectively and delivering impact in areas where the problem and solutions are not yet fully defined.

Learning & Development Opportunities:

• AI Integration: Gaining hands-on experience in designing with emerging AI technologies and understanding their product implications.

• Fintech Domain Expertise: Deepening knowledge of the wealth management and financial services industry, including regulatory considerations.

• Design System Growth: Contributing to and leveraging a mature design system to ensure consistency and efficiency across a large platform.

• Strategic Product Influence: Developing skills in product strategy, vision setting, and influencing roadmaps at a senior level.

• Mentorship & Leadership: Opportunities to mentor junior designers and potentially grow into leadership roles.

📝 Enhancement Note: This role presents exciting challenges in the rapidly evolving fields of AI and fintech, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex system or workflow for users. What was your process, and what was the outcome?" (Focus on problem framing, user research, design decisions, and impact metrics.)

• "How would you approach designing user interactions that give customers appropriate visibility and control over AI-driven behavior?" (Highlight your understanding of AI ethics, transparency, and user trust in design.)

Company & Culture Questions:

• "Why are you interested in HUB24 and this specific role? What do you know about our company and the wealth management industry?" (Demonstrate research into HUB24's mission, values, and market position.)

• "How do you balance user needs, business objectives, and technical constraints in your design process?" (Illustrate your product thinking and ability to find optimal solutions.)

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio projects as compelling stories, highlighting the journey from problem to solution and the impact achieved.

• Focus on Process & Rationale: For each project, clearly explain your thought process, the research you conducted, the decisions you made, and why you made them.

• Quantify Impact: Use metrics to demonstrate the success of your designs. If exact numbers aren't available, use qualitative evidence of user satisfaction or efficiency gains.

• Tailor to AI/Complexity: If possible, highlight projects that involved complex systems or AI, as these are key aspects of the role.

• Be Prepared for Live Exercises: Have tools like Figma ready for potential live sketching or problem-solving exercises during the interview.

📝 Enhancement Note: Preparation should focus on showcasing strategic product thinking, hands-on design execution, and the ability to integrate complex technologies like AI, all supported by strong portfolio case studies.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit Your Application: Complete the online application form on the HUB24 Workday careers portal, attaching your resume and a link to your portfolio.

• Curate Your Portfolio: Select 3-4 of your most relevant projects that showcase end-to-end design, complex system design, and ideally, experience with AI or intricate workflows. Ensure case studies clearly articulate problems, processes, your role, decisions, and impact.

• Tailor Your Resume: Highlight your 6+ years of experience in product/UX/interaction design, emphasizing skills in complex workflows, system design, agile methodologies, and your ability to lead design initiatives. Use keywords from the job description.

• Prepare for Presentation: Practice presenting your portfolio projects, focusing on clear articulation of your design process, rationale, and measurable outcomes. Be ready to discuss your experience with AI and complex systems.

• Research HUB24: Understand HUB24's mission, values, target audience, and its position in the wealth management industry. Familiarize yourself with their existing products and any recent news or initiatives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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