Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: Diligent Corporation
Location: Netherlands
Job Type: Full-time
Category: Product Design / UX/UI
Date Posted: February 13, 2026
Experience Level: Senior (5-7 years)
Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end product design initiatives, from initial discovery and ideation through to final handoff and post-launch iteration, within a fast-paced product design team.
• Drive UX/UI design excellence for SaaS and enterprise software solutions, ensuring user-centered design principles are applied to complex challenges.
• Champion the integration of ethical AI and leverage AI-powered design tools to enhance research, prototyping, and testing processes.
• Collaborate strategically with product managers, engineers, and stakeholders to define problems, influence product strategy, and deliver elegant, impactful design solutions.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for autonomy, ownership of complex projects, and the ability to mentor junior designers. The emphasis on AI integration and ethical AI suggests a forward-thinking design approach critical for a company positioning itself as an "AI leader in governance, risk and compliance (GRC) SaaS solutions." The hybrid work model implies a need for strong communication and collaboration skills.

📈 Primary Responsibilities

• Orchestrate the complete product design lifecycle, encompassing user research, concept development, wireframing, prototyping, high-fidelity visual design, and user testing.
• Translate complex business requirements and user insights into intuitive, compelling, and visually engaging user interfaces and experiences for enterprise SaaS products.
• Actively contribute to and advocate for the evolution of Diligent's design system, ensuring consistency, scalability, and efficiency across all product touchpoints.
• Facilitate cross-functional collaboration through workshops, design critiques, and ideation sessions to align product vision and design execution.
• Mentor and guide junior designers, providing constructive feedback and fostering their professional development within the design team.
• Evaluate, adopt, and champion the use of AI-powered design tools to augment design workflows, such as for content generation, user research analysis, and rapid prototyping.
• Advocate for and integrate responsible AI practices, considering potential biases, ethical implications, and user trust in the design of AI-enhanced features.
• Conduct user research using various methodologies to gather insights, validate design decisions, and inform product strategy.
• Present design concepts, research findings, and strategic recommendations effectively to product teams, stakeholders, and leadership.
• Contribute to the continuous improvement of design processes, team best practices, and the overall design culture at Diligent.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design work and strategic influence. The emphasis on "leading initiatives," "influencing product strategy," and "mentoring" clearly defines this as a senior-level individual contributor role with leadership potential. The explicit mention of AI integration and ethical AI underscores the innovative and responsible approach expected.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and a deep understanding of design principles is essential.

Experience:

• A minimum of 5-7 years of progressive professional experience in product design, with a significant focus on Software-as-a-Service (SaaS) and enterprise software environments.
• Proven track record of successfully owning and delivering complex design projects from inception through to launch and ongoing iteration.

Required Skills:

• UX/UI Design Mastery: Deep expertise in user experience (UX) and user interface (UI) design principles, with a strong foundation in visual design and interaction design.
• End-to-End Design Process: Demonstrated ability to manage and execute the entire design lifecycle, including user research, information architecture, wireframing, prototyping, usability testing, and visual design.
• SaaS & Enterprise Software Expertise: Proven experience designing for complex, B2B, or enterprise-level software applications.
• Modern Design Tools Proficiency: Fluency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision, Axure).
• User Research Acumen: Experience conducting qualitative and quantitative user research to gather insights, validate assumptions, and inform design decisions.
• Design Systems Contribution: Experience working with and actively contributing to established design systems to ensure product consistency and scalability.
• Communication & Collaboration: Exceptional verbal and written communication skills, with the ability to articulate design rationale clearly and collaborate effectively with cross-functional teams and stakeholders.
• AI in Design Application: Demonstrated ability to apply AI-powered tools and techniques within design workflows to enhance efficiency and creativity.
• Ethical AI Awareness: Understanding of responsible AI practices, including considerations for bias, fairness, transparency, and ethical implications in design.

Preferred Skills:

• Coding Knowledge: Familiarity with front-end development languages (e.g., HTML, CSS, JavaScript) to better collaborate with engineers and understand implementation constraints.
• Motion Design: Skills in creating engaging animations and micro-interactions to enhance user experience.
• Data Visualization: Ability to design clear and effective data visualizations to represent complex information within the GRC domain.
• Facilitation & Workshop Leadership: Experience leading design thinking workshops, brainstorming sessions, and cross-functional design sprints.
• Mentorship Experience: Prior experience in mentoring junior designers.

📝 Enhancement Note: The requirements emphasize a blend of core design skills with a forward-looking focus on AI and enterprise SaaS. The "bonus" skills highlight areas where candidates can differentiate themselves, particularly in visualization and motion design, which are increasingly relevant in complex data-driven applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 3-5 detailed case studies that illustrate your end-to-end design process for complex SaaS or enterprise software projects. Each case study should clearly articulate the problem, your role, the design process undertaken, key decisions, challenges, solutions, and measurable outcomes.
• Problem Definition & Research: Evidence of how you identified and defined design problems, including examples of user research methodologies employed and how insights were translated into design strategies.
• Solution & Iteration: Visually demonstrate the evolution of designs, from early concepts and wireframes to high-fidelity mockups and interactive prototypes. Highlight how feedback and testing informed iterations.
• Design System Integration: Examples of how you utilized or contributed to a design system, showcasing consistency and scalability in your designs.
• AI Integration Examples: If possible, include examples where AI tools or concepts were integrated into your design process or the final product, explaining the rationale and impact.
• Visual Design & UI Excellence: High-quality visual design examples that demonstrate strong aesthetic sensibility, typography, color theory, and layout principles.

Process Documentation:

• Candidates are expected to articulate their design process clearly, demonstrating an understanding of user-centered design methodologies, agile development workflows, and best practices for collaboration with product and engineering teams.
• The portfolio should reflect an ability to document design decisions, user flows, and interaction patterns in a way that facilitates efficient handoff and implementation.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. The emphasis is on demonstrating not just the final output, but the strategic thinking, problem-solving process, and impact of the designs. The inclusion of AI and design systems is crucial given the job description's focus.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior Product Designers in the Netherlands with 5-7 years of experience in SaaS/enterprise software, the estimated salary range is €65,000 - €90,000 annually. This range can vary based on specific experience, skills, and the final negotiation.
• Methodology: This estimate is derived from analyzing salary data for similar roles in the Netherlands from reputable sources like Glassdoor, LinkedIn Salary, and industry-specific compensation reports, adjusted for the specified experience level and sector (SaaS/Tech).

Benefits:

• Hybrid Work Environment: Flexible work arrangement with a requirement to be in the office at least 50% of the time, fostering collaboration and community.
• Comprehensive Health Benefits: Access to robust health insurance plans.
• Wellness Programs: Support for employee well-being through various initiatives.
• Global Days of Service: Opportunities to contribute to the community.
• Meeting-Free Days: Dedicated time for focused work and reducing meeting fatigue.
• Generous Time Off Policy: A competitive vacation and leave policy.
• Global Presence & Diversity: Opportunity to work within a global company with diverse teams and a focus on inclusion.
• Professional Development: Potential for learning and growth within an AI-focused organization.

Working Hours:

• Standard full-time working hours are approximately 40 hours per week. The role offers flexibility within a hybrid model, allowing for a balance between remote work and in-office collaboration.

📝 Enhancement Note: Given the lack of explicit salary information, a robust estimate based on location and experience level is provided. The listed benefits are drawn directly from the company description, highlighting aspects attractive to design professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Governance, Risk, and Compliance (GRC) SaaS Solutions, with a strong focus on AI integration. Diligent is a leader in providing solutions that help organizations manage risk, improve resilience, and make better decisions. Company Size: Diligent is a significant player in the SaaS market, indicated by its global office presence and the mention of "over 1 million users and 700,000 board members." This suggests a company with established processes yet a dynamic, growth-oriented culture. Founded: While the founding date isn't explicitly stated, the company's mission and global reach imply a history of innovation and expansion, positioning it as a mature yet forward-thinking technology firm.

Team Structure:

• Product Design Team: The Senior Product Designer will be part of a broader UX department, working within a fast-moving product design team. This team likely comprises other designers (potentially including junior and mid-level roles), UX researchers, and design leads.
• Reporting Structure: The role reports into a design leadership position within the UX department, likely a Design Manager or Head of UX.
• Cross-functional Collaboration: Close partnerships are expected with Product Managers, Engineers, and other stakeholders across various product lines and potentially GRC domain experts.

Methodology:

• User-Centered Design: A core philosophy, emphasizing the importance of understanding user needs and translating them into effective solutions.
• AI Integration: A key strategic pillar, driving innovation and the development of AI-powered features and workflows. This suggests a culture that embraces experimentation with new technologies.
• Agile Development: The mention of "fast-moving product design team" implies an agile or iterative development process where design plays a continuous role.
• Design Systems: A commitment to leveraging design systems for consistency and efficiency, indicating a focus on scalable and maintainable design practices.

Company Website: https://www.diligent.com/

📝 Enhancement Note: The company culture is presented as innovative, people-focused, and driven by a mission to make a positive impact. The emphasis on AI and GRC positions Diligent as a leader in a critical and evolving sector.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior Product Designer," signifying a point in a career path where individuals are expected to lead significant projects independently, influence design strategy, and mentor others. It's a critical individual contributor role that can serve as a stepping stone to Lead Designer, Principal Designer, or Design Manager positions.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Head of UX. They will collaborate closely with Product Managers and Engineering leads, forming a core product team for their assigned initiatives. This structure allows for both focused execution and strategic alignment.

Operations Impact: The Senior Product Designer's impact extends beyond aesthetics; they are instrumental in shaping the usability, efficiency, and adoption of Diligent's GRC SaaS platform. By translating user needs and leveraging AI, they directly influence how users manage risk, make decisions, and achieve compliance, thereby contributing to the company's mission and market leadership. Their work on design systems also impacts the efficiency and consistency of the entire product portfolio.

Growth Opportunities:

• Design Leadership: Potential to advance into Lead Designer or Principal Designer roles, taking on more complex projects, strategic initiatives, and providing architectural design guidance.
• Specialization: Opportunity to deepen expertise in specific areas like AI-driven design, complex data visualization, or specific GRC domain challenges.
• Mentorship & Management: Develop leadership skills through mentoring junior designers, with a potential future path towards a Design Management role.
• Cross-functional Exposure: Gain deeper understanding of product strategy, engineering challenges, and business objectives through close collaboration.
• Skill Development: Continuous learning opportunities in AI design tools, ethical AI practices, and emerging design methodologies.

📝 Enhancement Note: The "Operations Career Level" phrasing is adapted to "Product Design Career Level" for relevance. The growth opportunities are tailored to a senior design role within a tech company, emphasizing both technical and leadership progression.

🌐 Work Environment

Office Type: Diligent operates on a hybrid work model. This means the role is not fully remote and requires a significant presence (at least 50%) in an office location for in-person collaboration, team building, and innovation. The company emphasizes that this in-person engagement drives innovation, teamwork, and community.

Office Location(s): While headquartered in New York City, Diligent has global office hubs, including in the Netherlands (likely Amsterdam or a nearby tech hub). Candidates within commuting distance of a Diligent office are expected to work onsite periodically.

Workspace Context:

• Collaborative Environment: The hybrid model, coupled with the emphasis on in-person engagement, suggests a workspace designed to foster collaboration, spontaneous interactions, and team cohesion. Expect shared workspaces, meeting rooms equipped for hybrid interaction, and opportunities for informal brainstorming.
• Technology & Tools: The design team will be equipped with modern design software and hardware. Access to AI-powered design tools and robust collaboration platforms is expected.
• Team Interaction: Opportunities for direct interaction with product managers, engineers, fellow designers, and potentially GRC subject matter experts, facilitating a holistic understanding of product development.

Work Schedule: The role follows a standard full-time schedule (approx. 40 hours/week) within a flexible hybrid framework. This allows for a balance between structured in-office collaboration and remote focus time, accommodating the needs of both individual deep work and team-based problem-solving.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of the work environment, requiring candidates to be comfortable with a mix of remote and in-office work. The mention of specific office locations suggests that candidates should be aware of Diligent's physical presence in the Netherlands.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios for a baseline fit with the role's requirements and experience level.
• Portfolio Presentation & Discussion: Candidates will likely present a selection of their work (3-5 case studies) to the hiring team. This session will focus on the design process, problem-solving approach, strategic thinking, and impact. Be prepared to discuss your role, decisions, and outcomes in detail.
• Cross-functional Interviews: Interviews with Product Managers and Engineering leads to assess collaboration skills, understanding of the product development lifecycle, and ability to work effectively within cross-functional teams.
• Design Critique/Exercise: A practical design exercise or a critique of a provided design challenge to evaluate problem-solving abilities, design thinking, and execution skills under timed conditions. This may involve presenting solutions and rationale.
• Final Interview: A discussion with senior leadership (e.g., Head of UX, VP of Product) to assess cultural fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your end-to-end process, problem-solving skills, and experience with complex enterprise SaaS, especially if any involve AI or data-heavy applications.
• Tell a Story: For each case study, clearly articulate the "why" (the problem), the "how" (your process and contributions), and the "what" (the solution and its impact). Quantify results whenever possible.
• Highlight Your Role: Be explicit about your specific contributions, especially in team projects.
• Demonstrate Process: Show the evolution of your design thinking, including research, ideation, iteration, and user testing. Visualizing user flows and wireframes is key.
• Showcase AI & Design Systems: If you have relevant work, highlight how you incorporated AI tools or contributed to design systems. Explain the benefits and challenges.
• Be Prepared for Questions: Anticipate questions about your design decisions, how you handle feedback, conflict resolution, and your understanding of ethical AI.

Challenge Preparation:

• Understand the Scope: If given a design challenge, thoroughly understand the problem statement, target users, and business goals.
• Time Management: Allocate your time wisely across research, ideation, sketching, and presenting.
• Focus on Process: Even if time is limited, articulate your hypothetical process and the rationale behind your decisions.
• Presentation Clarity: Structure your presentation logically, clearly explaining your approach and proposed solution.

📝 Enhancement Note: The interview process is structured to assess a candidate's comprehensive design capabilities, from strategic thinking and process execution to collaboration and problem-solving, with a specific focus on AI and enterprise SaaS.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, given industry trends), Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Axure RP.
• User Research & Testing: Tools like UserTesting.com, Hotjar, Maze, Optimal Workshop, or internal research platforms.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• While not directly a designer's tool, an understanding of how design impacts metrics tracked in tools like Google Analytics, Amplitude, Mixpanel, or Tableau would be beneficial.

CRM & Automation:

• Familiarity with CRM systems like Salesforce or HubSpot might be helpful for understanding the context of enterprise software, though not a primary design tool.

📝 Enhancement Note: The specific tools listed are based on industry standards for senior product designers in a SaaS environment, with a strong emphasis on collaborative design platforms like Figma. The mention of AI-powered tools in the job description implies that familiarity with emerging AI design assistants or plugins is also relevant.

👥 Team Culture & Values

Operations Values:

• Bold Thinking & Fast Action: A culture that encourages ambitious ideas and rapid execution, embracing change as opportunity.
• Curiosity & Fearless Experimentation: Valuing individuals who ask big questions and are willing to explore new possibilities, especially with AI.
• Continuous Learning: A commitment to personal and professional growth, staying updated with advancements in technology and design.
• Impact & Purpose: A drive to create solutions that make a tangible difference for users and contribute to a more sustainable, equitable world.
• Collaboration & Community: Fostering a global community where people support each other and work together towards shared goals.

Collaboration Style:

• Cross-functional Integration: Designs are developed in close partnership with Product Managers and Engineers, ensuring alignment on strategy, feasibility, and user needs.
• Open Communication: Encouraging candid feedback through design critiques, workshops, and regular team syncs.
• User-Centric Focus: A shared commitment to understanding and serving the user, with research insights being a common ground for discussion.
• Innovation & Iteration: A willingness to explore novel approaches, particularly with AI, and to iterate based on feedback and data.

📝 Enhancement Note: The company explicitly outlines its values, emphasizing innovation, learning, and impact, which are crucial for understanding the team's ethos and how design decisions are made.

⚡ Challenges & Growth Opportunities

Challenges:

• Integrating AI Ethically and Effectively: Navigating the complexities of AI integration in enterprise software, ensuring it enhances user experience without introducing bias or ethical concerns, and staying ahead of rapid AI advancements.
• Balancing Future Exploration with Product Roadmaps: Managing design efforts that span both immediate product needs and longer-term, future-focused explorations, especially within a fast-moving SaaS environment.
• Designing for Complex GRC Domains: Understanding and designing intuitive solutions for sophisticated Governance, Risk, and Compliance workflows that are often data-intensive and highly regulated.
• Maintaining Design Consistency Across a Growing Platform: Ensuring a cohesive user experience as the Diligent One Platform expands and incorporates new AI capabilities, leveraging and evolving the design system.

Learning & Development Opportunities:

• AI in Design Specialization: Deep dive into AI-powered design tools, generative AI for content/prototyping, and AI-driven user insights.
• Ethical AI and Responsible Design: Opportunities to learn and apply best practices in designing for AI responsibly, mitigating bias, and ensuring user trust.
• Enterprise SaaS Design Best Practices: Continued exposure to complex enterprise software design challenges and solutions.
• Design System Leadership: Potential to take a leading role in the growth and governance of Diligent's design system.
• Industry Conferences & Training: Access to relevant conferences (e.g., UX, AI, GRC tech) and professional development resources.

📝 Enhancement Note: The challenges are derived from the company's positioning as an AI leader in GRC and the inherent complexities of enterprise SaaS design. The growth opportunities are aligned with these challenges and the senior nature of the role.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise SaaS product you designed from concept to launch. What were the biggest challenges, and how did you overcome them?" (Focus on your process, decision-making, and impact.)
• "How do you approach integrating AI into a product design workflow? What are the key considerations for ethical AI design?" (Demonstrate your understanding of AI tools and responsible design principles.)
• "Walk us through your process for contributing to or evolving a design system. How do you ensure consistency and scalability?" (Highlight your experience with design systems and your approach to collaboration.)
• "How do you balance user needs, business goals, and technical constraints when designing a new feature or product?" (Showcase your strategic thinking and ability to find optimal solutions.)

Company & Culture Questions:

• "What excites you about Diligent's mission in GRC and its focus on AI?" (Research Diligent's products, market position, and recent announcements.)
• "How do you see your role as a Senior Product Designer contributing to our culture of bold thinking and continuous learning?" (Align your values with Diligent's stated values.)
• "Describe a time you had to influence stakeholders or team members who had a different vision or approach. How did you handle it?" (Demonstrate strong communication, negotiation, and collaboration skills.)

Portfolio Presentation Strategy:

• Structure is Key: For each case study, follow a clear narrative: Problem -> Your Role -> Process (Research, Ideation, Design, Testing) -> Solution -> Impact/Outcomes.
• Quantify Impact: Use metrics (e.g., increased user adoption, reduced task completion time, improved satisfaction scores) to demonstrate the value of your designs.
• Show, Don't Just Tell: Use visuals effectively – sketches, wireframes, prototypes, final UI. Annotate key design decisions.
• Be Ready for Deep Dives: Anticipate detailed questions about your process, rationale, and any challenges encountered.
• Connect to Diligent: Where possible, subtly tie your experiences and approach to the challenges and opportunities at Diligent, especially regarding AI and enterprise SaaS.

📝 Enhancement Note: These questions are designed to probe the candidate's strategic thinking, problem-solving abilities, and specific experience relevant to Diligent's context, with a strong emphasis on AI and enterprise design.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Diligent Corporation careers page.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your experience with complex enterprise SaaS, your end-to-end design process, and any work related to AI or data-intensive applications. Ensure case studies are detailed and showcase your problem-solving approach.
• Resume Optimization: Update your resume to clearly articulate your 5-7 years of relevant experience, emphasizing accomplishments and responsibilities in product design, UX/UI, SaaS, and AI integration. Use keywords from the job description.
• Prepare Your Narrative: Practice presenting your portfolio case studies, focusing on clear storytelling, articulating your role and impact, and being ready to discuss your design process and rationale. Prepare for questions about ethical AI and your experience in enterprise environments.
• Company Research: Thoroughly research Diligent Corporation, its products (especially the Diligent One Platform), its mission, and its emphasis on AI and GRC. Understand their market position and company culture to articulate your interest and fit effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions tailored for a Senior Product Designer role in the Netherlands. All details should be verified directly with Diligent Corporation during the application and interview process.