Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: A Job Thing

Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Type: Contract

Category: Product Design / GTM Operations

Date Posted: October 07, 2025

Experience Level: 5+ Years

Remote Status: On-site

🚀 Role Summary

• Lead the strategic direction and execution of end-to-end product design for key platform features, directly impacting user engagement and business objectives.

• Drive user-centric design initiatives by conducting in-depth user research and validation to identify and address critical pain points for both job seekers and employers within the recruitment ecosystem.

• Champion the creation of intuitive, accessible, and performance-optimized interfaces across web and mobile platforms, with a focus on enhancing conversion rates and fostering user trust.

• Foster strong cross-functional collaboration with Product Management, Engineering, and Marketing teams to ensure seamless product development cycles in a fast-paced, agile environment.

• Contribute to the evolution and maintenance of the company's design system, ensuring brand consistency and a cohesive user experience across all digital touchpoints.

📝 Enhancement Note: While the title is "Senior Product Designer," the emphasis on user journeys, driving engagement and conversion, collaborating with product managers, and the mention of "business goals" within the context of a recruitment platform strongly suggests a role deeply intertwined with Go-To-Market (GTM) operations. The designer will be instrumental in shaping user experiences that directly influence acquisition, retention, and revenue. The "fail-fast mentality" and "lean and efficient processes" mentioned in the company description also point towards an operations-minded individual who can balance speed with quality.

📈 Primary Responsibilities

• Own the complete design lifecycle from initial research and ideation through prototyping, user testing, and final product delivery for both web and mobile applications.

• Spearhead user research initiatives, including interviews, surveys, and usability testing, to gather actionable insights that inform design decisions and product strategy.

• Develop high-fidelity wireframes, interactive prototypes, and polished visual designs that effectively communicate user flows and interface aesthetics.

• Collaborate closely with Product Managers to define product requirements, user stories, and design specifications, ensuring alignment with business objectives.

• Work hand-in-hand with Engineers during the development phase to ensure accurate implementation of designs and to troubleshoot any UI/UX challenges.

• Partner with Marketing teams to ensure brand consistency and effective communication of product features and value propositions to the target audience.

• Advocate for design best practices, including accessibility standards (WCAG), responsive design principles, and usability heuristics, across all product interfaces.

• Contribute to the continuous improvement of the design process, tools, and methodologies within the product team.

• Mentor junior designers, providing guidance on design craft, user-centered thinking, and career development, thereby strengthening the overall design capability.

• Utilize quantitative data from analytics platforms and A/B testing results, alongside qualitative user feedback, to iteratively refine designs and optimize user experiences for measurable impact.

📝 Enhancement Note: The emphasis on "shipping high-quality experiences at speed," "rapidly prototype and iterate," and "balance speed with quality" highlights the need for a designer who understands operational efficiency and agile development methodologies, crucial for GTM success.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• A minimum of 5 years of professional experience in product design, with a significant focus on digital products.

• Proven experience in B2C digital product environments. Experience with marketplaces, Software-as-a-Service (SaaS) platforms, or job platforms is highly advantageous, providing a strong foundation for understanding user needs in the recruitment tech space.

Required Skills:

• End-to-End Product Design: Comprehensive ability to manage the entire design process, from user research and concept development to detailed UI design and final implementation.

• User Research & Validation: Expertise in conducting qualitative and quantitative user research, including user interviews, surveys, usability testing, and analyzing results to inform design decisions.

• Interaction & Visual Design: Proficient in creating intuitive user flows, wireframes, mockups, and pixel-perfect visual designs that align with brand identity and user experience goals.

• Prototyping Tools: Mastery of industry-standard design and prototyping tools such as Figma, Framer, Sketch, or the Adobe Creative Suite (Photoshop, Illustrator, XD).

• Agile Development Collaboration: Proven experience working collaboratively within cross-functional, agile teams, understanding sprint cycles, and adapting to iterative development processes.

• Design Systems & UI Consistency: Deep understanding of establishing and maintaining design systems to ensure visual and functional consistency across multiple products and platforms.

• Responsive & Accessible Design: Strong knowledge of responsive design principles for various devices and a commitment to designing for accessibility (WCAG compliance).

• Data-Informed Decision Making: Comfort and proficiency in using quantitative data (web analytics, A/B test results) and qualitative insights to guide design iterations and measure impact.

• Communication & Articulation: Exceptional ability to clearly articulate design rationale, present findings, and communicate effectively with stakeholders, product managers, engineers, and marketing teams.

• Mentorship: Experience guiding and mentoring junior designers, fostering their professional growth and contributing to team knowledge sharing.

Preferred Skills:

• B2C Digital Product Experience: Direct experience designing for high-traffic B2C platforms, particularly in the recruitment, HR tech, or marketplace sectors.

• SaaS Product Design: Familiarity with SaaS product design principles, focusing on user onboarding, feature adoption, and long-term user retention.

• Platform Strategy: Ability to think strategically about platform-level user experiences and how individual features contribute to the overall product ecosystem.

• User Empathy: A deeply ingrained user-centric mindset with a strong capacity for understanding and advocating for user needs.

• Problem-Solving Acumen: Demonstrated ability to tackle complex design challenges with creative and effective solutions.

📝 Enhancement Note: The requirement for "5+ years of experience" and the emphasis on "leading the end-to-end design process" and "mentoring junior designers" clearly positions this as a senior-level role, demanding strategic thinking and leadership capabilities within the design function. The mention of "business goals" and "conversion" links this directly to revenue-generating activities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 end-to-end product design case studies that demonstrate problem-solving abilities, design thinking, and measurable impact.

• Each case study should clearly articulate the problem statement, the user research conducted, design challenges faced, the solutions developed, and the final outcomes, ideally with quantitative data or user feedback to support success.

• Evidence of work on web and mobile platforms, and ideally, experience with B2C products, marketplaces, or SaaS applications.

• Examples of contributions to or creation of design systems, showing an understanding of scalability and consistency.

Process Documentation:

• The portfolio should include examples of how the candidate has documented their design process, including user flows, wireframes, and interactive prototypes.

• Candidates should be prepared to discuss their approach to user research methodologies, iterative design, and collaboration with cross-functional teams.

• Evidence of how data (analytics, A/B tests) and user feedback were incorporated into the design process to drive improvements.

• Examples of problem-solving approaches for complex user journeys and business requirements.

📝 Enhancement Note: For a Senior Product Designer role, especially one with GTM relevance, a portfolio that clearly demonstrates a structured design process and the ability to translate business needs into user-centric solutions is paramount. The emphasis on "measurable impact" and "data-informed decisions" is critical.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: MYR 8,000 - MYR 15,000 per month (approximately USD 1,700 - USD 3,200 per month, subject to exchange rates).

• Methodology: This estimate is based on research for Senior Product Designer roles in Kuala Lumpur, Malaysia, considering the company's description as a startup and the contract employment type. Senior-level positions in tech and design in major Malaysian cities typically fall within this range. The specific salary will depend on the candidate's experience, portfolio, and negotiation.

Benefits:

• Annual leave, sick leave, and special leave, providing essential time off for rest and personal needs.

• Weekly PKR incentives, offering a performance-based bonus structure that rewards contributions and achievements.

• Provision of a laptop and supporting hardware, ensuring the designer has the necessary tools to perform their role effectively.

• Casual attire policy, promoting a relaxed and comfortable work environment.

• Medical claims, covering essential healthcare expenses.

• Optical and dental benefits, contributing to overall employee well-being.

• Education benefit, supporting continuous learning and professional development.

• Attendance bonus, incentivizing consistent presence and punctuality.

Working Hours:

• The standard workweek is typically 40 hours, aligning with typical full-time employment in Malaysia.

• While the role is on-site, the company's "fail-fast mentality" and focus on efficiency suggest an environment where results are prioritized, potentially offering some flexibility within the on-site framework for dedicated professionals.

📝 Enhancement Note: The "Weekly PKR incentives" are a notable benefit, suggesting a performance-driven culture. The salary range is an estimation based on general market data for Kuala Lumpur and the role's seniority. The specific salary will be negotiated.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Recruitment / HR Tech. Ajobthing operates within the dynamic intersection of technology and human resources, aiming to solve recruitment challenges through innovative software and digital solutions. The company is a startup with a clear mission to deliver value to its users.

Company Size: Small to Medium-sized Enterprise (SME), likely between 50-200 employees given the startup context and description. This size fosters a close-knit environment where individual contributions are highly visible and impactful.

Founded: The founding date is not specified, but the description implies a growing startup that has achieved success, indicating a relatively young but established company with a forward-thinking approach.

Team Structure:

• The Senior Product Designer will likely be part of a Product team that includes Product Managers, Engineers (Frontend, Backend), and potentially other Designers.

• They will report to a Head of Product, Design Lead, or a senior executive, depending on the company's current structure.

Methodology:

• Data-Driven Decision Making: The company emphasizes using data and "fail-fast mentality," indicating a strong reliance on analytics, A/B testing, and user feedback to guide product development and design choices.

• Agile & Lean Processes: A focus on "simple, lean and efficient processes" and a "fail-fast mentality" suggests an agile approach to product development, prioritizing rapid iteration and continuous improvement over rigid, bureaucratic structures.

• User-Centricity: The core definition of success is "the value we create for our users," highlighting a deep commitment to understanding and serving user needs through their products.

Company Website: https://www.ajobthing.com/ (Based on domain_derived)

📝 Enhancement Note: The company's description as a startup with a "fail-fast mentality" and a focus on "lean and efficient processes" is crucial for understanding the operational context. This implies a need for adaptability, speed, and a proactive approach to problem-solving from the Senior Product Designer.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor. This role is positioned as a senior individual contributor responsible for leading design initiatives and impacting product strategy. It requires a high degree of autonomy, expertise, and the ability to influence without direct authority.

Reporting Structure: The Senior Product Designer will likely report to a Product Lead or Head of Product. They will collaborate closely with Product Managers and Engineering Leads, forming key relationships within the product development lifecycle.

Operations Impact: The designer's work will have a direct and significant impact on the company's ability to acquire, engage, and retain users on its recruitment platform. By creating intuitive and effective user experiences, they will directly contribute to conversion rates, user satisfaction, and ultimately, the company's revenue and market position. Their role is critical for translating business strategy into tangible user value.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Lead or Manager role as the company scales, taking on more strategic responsibilities and managing a team of designers.

• Product Strategy Influence: Opportunity to significantly influence product roadmaps and long-term vision through data-informed design insights and strategic thinking.

• Specialization: Deepen expertise in specific areas of product design, such as user research, interaction design for complex platforms, or design systems, becoming a subject matter expert.

• Cross-Functional Skill Development: Gain exposure to broader business operations, marketing strategies, and engineering challenges, fostering a more holistic understanding of the product lifecycle.

• Startup Growth Experience: Be part of a growing startup and gain invaluable experience in scaling products and teams, which is highly marketable.

📝 Enhancement Note: The "Senior" title implies a trajectory towards leadership or deep specialization. The startup environment offers unique opportunities for broad impact and rapid learning, directly tied to business growth and operational success.

🌐 Work Environment

Office Type: On-site. The role requires the designer to be physically present at the office location in Kuala Lumpur.

Office Location(s): Jalan Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. This is a central location in Kuala Lumpur, likely offering good accessibility.

Workspace Context:

• Collaborative Environment: The company culture emphasizes collaboration, suggesting an open and interactive workspace where designers work closely with product managers, engineers, and other team members.

• Tools & Technology: Access to modern design tools (Figma, etc.) and company-provided hardware (laptop) will be standard. The environment likely supports innovation and the use of cutting-edge software.

• Team Interaction: Opportunities for frequent interaction with cross-functional teams will be integral to the role, facilitating rapid feedback loops and efficient problem-solving.

Work Schedule:

• The role is likely a standard full-time position, approximately 40 hours per week.

• Given the startup environment and "fail-fast" mentality, there might be an expectation of dedication and flexibility to meet project deadlines, though the core hours would be structured.

📝 Enhancement Note: The on-site requirement and casual attire suggest a relaxed yet focused work environment typical of many tech startups, emphasizing productivity and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the recruitment team or hiring manager to assess fit with basic qualifications and experience.

• Portfolio Presentation & Discussion: A dedicated session where you present your selected case studies, discussing your design process, problem-solving approach, and the impact of your work. Expect to dive deep into your decision-making.

• Cross-Functional Interview: An interview with key stakeholders, likely including Product Managers and Engineering Leads, to assess collaboration skills, communication style, and understanding of technical constraints.

• Behavioral & Cultural Fit Interview: An interview focused on your work style, how you handle challenges, your approach to mentorship, and how you align with Ajobthing's culture (e.g., "fail-fast," collaboration, user empathy).

• Final Interview: Potentially with a senior leader or founder to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest end-to-end case studies that best showcase your skills relevant to a fast-paced B2C tech environment. Prioritize projects with measurable outcomes.

• Tell a Story: For each case study, clearly articulate the problem, your role, your process, the challenges, your solutions, and the impact (quantified where possible). Use visuals effectively.

• Highlight Process & Rationale: Be prepared to discuss why you made certain design decisions. Explain your research methods, iteration strategies, and how you incorporated feedback.

• Showcase Tool Proficiency: Mention the tools you used (Figma, etc.) and be ready to discuss your workflow.

• Address Business Impact: Connect your design solutions to business goals, such as user acquisition, engagement, conversion, or retention.

Challenge Preparation:

• Be prepared for a potential design challenge, which could involve a small feature redesign, a new feature concept, or a problem-solving exercise related to the recruitment platform.

• Focus on demonstrating your structured thinking, user empathy, and ability to work within constraints.

• Practice articulating your thought process clearly and concisely, as if you were presenting to stakeholders.

📝 Enhancement Note: The emphasis on a "strong portfolio showcasing end-to-end design thinking, problem-solving, and measurable impact" means candidates must be ready to present detailed case studies that highlight not just aesthetic skill but also strategic thinking and business acumen.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as a modern standard), Framer, Adobe Creative Suite (Photoshop, Illustrator, XD). Proficiency in at least one primary tool is essential.

• User Research & Testing: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Google Forms).

• Collaboration & Project Management: Tools like Jira, Asana, Trello, Slack for team communication and task management within an agile framework.

Analytics & Reporting:

• Web Analytics: Google Analytics, or similar platforms, to understand user behavior, track key metrics, and inform design decisions.

• A/B Testing Platforms: Tools for designing and analyzing A/B tests to optimize user flows and conversion rates.

• Data Visualization: Potentially tools for creating dashboards or presenting data insights.

CRM & Automation:

• While not a direct tool for the designer, understanding the CRM (Customer Relationship Management) system and marketing automation platforms that Sales and Marketing teams use can provide context for user journeys and lead generation.

📝 Enhancement Note: Proficiency in Figma is almost a given for a modern Senior Product Designer. The ability to work with data and analytics tools is critical for this role, as it's not just about aesthetics but about driving measurable business outcomes.

👥 Team Culture & Values

Operations Values:

• User Empathy: A fundamental value that drives all design decisions, ensuring that user needs and pain points are at the forefront of product development.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (Product, Engineering, Marketing) to achieve shared goals. Open communication and mutual respect are key.

• Data-Informed Decisions: A commitment to using quantitative data (analytics, A/B tests) and qualitative insights to guide design strategy and measure success, rather than relying solely on intuition.

• Efficiency & Speed: A "fail-fast mentality" and focus on "lean and efficient processes" mean valuing rapid iteration, quick learning, and timely delivery of high-quality solutions.

• Innovation & Curiosity: Encouraging fresh ideas and a willingness to experiment ("Why not?"), fostering an environment where creativity and forward-thinking are valued.

Collaboration Style:

• Cross-Functional Integration: The designer will be an integral part of product pods, working daily with Product Managers and Engineers, participating in sprint planning, reviews, and retrospectives.

• Open Feedback Culture: The company fosters a spirit of collaboration and mutual support, encouraging constructive feedback exchange to improve both products and processes.

• Knowledge Sharing: Expect opportunities to share design knowledge, best practices, and insights with colleagues, contributing to a culture of continuous learning and development within the team.

📝 Enhancement Note: The company's stated values of "fail-fast mentality," "lean and efficient processes," and defining success by "value we create for our users" directly translate into an operational mindset expected from team members, including designers.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Quality: In a "fail-fast" startup environment, the challenge will be to maintain high design standards and user experience quality while iterating rapidly and meeting tight deadlines.

• Cross-Functional Alignment: Ensuring consistent communication and alignment across Product, Engineering, and Marketing teams, especially in a fast-paced environment where priorities can shift quickly.

• Data Interpretation: Effectively translating complex quantitative data and user feedback into actionable design improvements.

• Scaling Design Systems: As the company grows, maintaining and evolving the design system to support new features and products efficiently will be an ongoing challenge.

• Mentoring Junior Talent: Effectively guiding and developing junior designers while managing own project responsibilities.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunity to hone skills in specific areas like complex interaction design, advanced user research techniques, or large-scale design system management.

• Product Strategy Exposure: Deep involvement in product strategy discussions and the ability to influence the product roadmap based on design insights.

• Startup Growth Dynamics: Gaining hands-on experience in a high-growth startup environment, understanding the operational challenges and strategies involved in scaling a tech product.

• Industry Trends: Staying ahead of trends in B2C product design, recruitment technology, and user experience best practices.

• Leadership Development: Potential pathways to leadership roles within the design or product team, with opportunities for formal and informal mentorship.

📝 Enhancement Note: The challenges presented are common in dynamic startup environments and offer significant opportunities for professional growth and skill development, particularly in areas of operational efficiency and strategic product impact.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem-Solving: "Walk us through a complex design problem you solved. What was your process, what were the trade-offs, and what was the outcome?" Focus on demonstrating your structured approach, user empathy, and ability to quantify impact.

• Collaboration & Stakeholder Management: "How do you collaborate with Product Managers and Engineers? Describe a time you had to influence a decision or resolve a disagreement with a stakeholder." Prepare examples showcasing your communication and negotiation skills.

• Data & User Research: "How do you use quantitative data and user research to inform your design decisions? Give an example of when data led you to change your design direction." Be ready to discuss specific tools and methodologies.

Company & Culture Questions:

• Understanding Ajobthing: "What interests you about Ajobthing and our mission in the recruitment space?" Research the company's website, recent news, and their product to articulate your genuine interest and how your skills align.

• Startup Environment Fit: "How do you thrive in a fast-paced, 'fail-fast' startup environment? Describe your experience with agile methodologies." Prepare to discuss your adaptability, resilience, and proactive approach.

• Mentorship Experience: "Tell us about your experience mentoring junior designers." Be ready to share specific examples of how you've helped others grow.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear flow: Problem -> Your Role & Process -> Solutions -> Impact.

• Quantify Impact: Whenever possible, use data (e.g., "increased conversion by X%", "reduced task completion time by Y seconds," "improved user satisfaction scores by Z points") to demonstrate the effectiveness of your designs.

• Highlight Collaboration: Mention how you worked with PMs and Engineers, and how you incorporated their feedback.

• Be Ready for Deep Dives: Expect questions on specific design choices, user research methods, and trade-offs made. Practice articulating your rationale clearly and concisely.

📝 Enhancement Note: Interviewers will be looking for a Senior Product Designer who is not only skilled in craft but also understands the operational realities of a startup, can drive measurable results, and contributes positively to team dynamics.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Portfolio Customization: Ensure your portfolio is up-to-date and prominently features 2-3 strong case studies that highlight your end-to-end product design process, problem-solving skills, and measurable impact, particularly in B2C digital products.

• Resume Optimization: Tailor your resume to emphasize your 5+ years of experience, proficiency in relevant design tools (Figma, etc.), experience with user research, and your ability to work in agile, cross-functional teams. Highlight achievements with quantifiable results.

• Interview Preparation: Practice articulating your design process, rationale, and the business impact of your work. Prepare to present your portfolio and discuss how you would approach design challenges at Ajobthing.

• Company Research: Thoroughly research Ajobthing, its mission, its product, and its company culture. Understand their position in the recruitment technology market and be ready to articulate why you are a good fit for their "fail-fast" and user-centric approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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