Senior Product Designer - 18-month Fixed-term Contract - Hybrid

📍 Job Overview

Job Title: Senior Product Designer - 18-month Fixed-term Contract - Hybrid

Company: Experian

Location: North Sydney, New South Wales, Australia

Job Type: Full-time, Contract

Category: Product Design / UX/UI

Date Posted: 2026-01-20

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of the next-generation TenderLink platform, focusing on a major modernization initiative.

• Partner with customers, product, sales, and engineering teams to create human-centered and meaningful user experiences.

• Drive design thinking and elevate design maturity within an Agile, cross-functional team.

• Utilize advanced design tools and methodologies, including AI-enhanced design practices, to deliver innovative solutions.

• Contribute to a global data and technology company with a strong focus on data-driven opportunities and positive change.

📝 Enhancement Note: This role is a fixed-term contract for 18 months, emphasizing a significant, project-based contribution to a key platform modernization. The hybrid work model suggests a balance between in-office collaboration and remote flexibility, common for senior design roles requiring both individual focus and team integration.

📈 Primary Responsibilities

• Design and facilitate customer research sessions to gather critical user insights.

• Map end-to-end customer journeys to understand user flows and identify pain points.

• Create rapid prototypes to test design concepts and gather early feedback.

• Translate user research insights into clear, actionable product design requirements.

• Develop intuitive, accessible, and visually engaging UX and UI designs using Figma and established design systems.

• Collaborate closely with product managers and engineers in an Agile development environment to deliver iterative improvements.

• Advocate for and implement user-centered design principles throughout the product development lifecycle.

• Contribute to the evolution and maintenance of design systems and component libraries.

• Stay abreast of emerging design tools and trends, including AI-enhanced design practices, and integrate them where appropriate.

• Uphold and promote design thinking methodologies across the team and broader organization.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to product design, from initial research and ideation through to implementation and iteration. The emphasis on translating insights into requirements and partnering with Agile teams indicates a need for strong communication and collaboration skills, essential for a senior-level product designer.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for senior product design roles. Equivalent practical experience will also be considered.

Experience: 5-7 years of progressive experience in product design, with a strong track record of delivering impactful user experiences. Experience with platform modernization or redesign projects is highly beneficial.

Required Skills:

• Proven expertise in user-centered design methodologies, including journey mapping, prototyping, usability testing, and insight synthesis.

• Advanced proficiency in Figma for wireframing, prototyping, and UI design.

• Deep understanding of and experience with design systems and component libraries.

• Demonstrated experience working within Agile and cross-functional team environments.

• Strong portfolio showcasing end-to-end product design work with clearly defined and measurable outcomes.

• Excellent collaboration and communication skills, with the ability to articulate design decisions effectively to technical and non-technical stakeholders.

Preferred Skills:

• Experience with AI-enhanced design practices and tools.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better inform design decisions.

• Experience in designing for online marketplaces or B2B platforms.

• Knowledge of accessibility standards (e.g., WCAG) and their practical application in design.

• Previous experience in a large, global technology or data company.

📝 Enhancement Note: The requirement for a portfolio with measurable outcomes is critical. Candidates should prepare to showcase how their designs have positively impacted key metrics such as user engagement, conversion rates, task completion times, or customer satisfaction.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing 3-5 significant product design projects.

• Each project should clearly articulate the problem statement, your role and responsibilities, the design process followed, key decisions made, and the final solution.

• Emphasis on demonstrating end-to-end design thinking, from user research and ideation to detailed UI design and iteration.

• Quantifiable results and measurable outcomes should be presented for each project to demonstrate design impact and ROI.

Process Documentation:

• Be prepared to discuss your personal design process, including how you approach user research, ideation, prototyping, testing, and iteration.

• Highlight your experience in collaborating with product managers and engineers within an Agile framework.

• Demonstrate how you leverage design systems and component libraries for efficiency and consistency.

• Provide examples of how you have synthesized user insights into actionable design requirements.

📝 Enhancement Note: The portfolio is the primary tool for demonstrating capability. Candidates should curate it to specifically highlight projects that align with the responsibilities outlined, particularly those involving platform modernization, user journey mapping, and iterative design within an Agile context.

💵 Compensation & Benefits

Salary Range: As this is a contract position in North Sydney, Australia, a competitive salary range for a Senior Product Designer with 5-7 years of experience would typically fall between AUD $120,000 - $180,000 per annum (pro-rata for an 18-month contract), depending on experience and specific skill set. This range is an estimate based on industry benchmarks for senior UX/UI roles in major Australian cities.

Benefits:

• Novated Leasing & Salary Packaging (Australia-specific financial benefits)

• Core benefits including Experian employee share discount program.

• Comprehensive wellness program.

• Flexible working environment with a hybrid model.

• Flexible time off policies, including volunteer time off, personal leaves, and paid holidays.

• Generous paid parental leave (17 weeks), family care leave, and up to 5 days of study leave.

• Exposure to a global data and technology company with opportunities to work on impactful projects.

Working Hours: Standard full-time hours are expected, likely around 37.5-40 hours per week. The hybrid model offers flexibility in how these hours are distributed between home and the North Sydney office.

📝 Enhancement Note: For a fixed-term contract role, the compensation is often presented as an annual salary equivalent or an hourly rate. Candidates should clarify the exact payment structure and any specific contract terms during the interview process. The benefits listed are substantial and point to Experian's commitment to employee well-being and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Experian operates in the data and technology sector, with a strong presence in financial services, healthcare, automotive, and other data-intensive industries. Their mission is to power opportunities through data.

Company Size: Experian is a large, global organization with approximately 22,500 employees across 32 countries, listed on the London Stock Exchange. This implies a structured environment with established processes but also opportunities for impact within specific projects.

Founded: Experian has a long history, with its origins tracing back over 100 years. This longevity suggests stability, a deep understanding of data, and a capacity for innovation and adaptation.

Team Structure:

• The Senior Product Designer will report to the Director of Product and Strategy for TenderLink.

• This role will be part of a cross-functional team working on the TenderLink platform, which includes product managers, engineers, and potentially other designers or researchers.

Methodology:

• The TenderLink team operates within an Agile development environment, emphasizing iterative improvements and rapid prototyping.

• Experian champions data-driven decision-making and invests in advanced technologies, including AI, to enhance its offerings.

• The company culture values innovation, diversity, inclusion, and a people-first approach, as evidenced by numerous workplace awards.

Company Website: https://www.experian.com/careers/

📝 Enhancement Note: Experian's reputation as an award-winning workplace ("World's Best Workplaces™", "Great Place To Work™") suggests a positive and supportive company culture. For a designer, this likely translates to an environment that values user advocacy and creative problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a high level of autonomy, expertise, and responsibility. The individual is expected to lead design initiatives, mentor junior designers (if applicable), and significantly influence product strategy and user experience.

Reporting Structure: Reporting to the Director of Product and Strategy means direct exposure to leadership and strategic decision-making for the TenderLink platform. This provides visibility and an opportunity to influence product direction.

Operations Impact: The Senior Product Designer will directly impact the success of the TenderLink platform by improving user experience, driving adoption, and contributing to the modernization of a key product offering. Their work will be crucial in shaping how buyers and suppliers interact on the platform, thereby influencing transaction volumes and user satisfaction.

Growth Opportunities:

• Skill Development: Opportunity to deepen expertise in designing for complex platforms, working with established design systems, and exploring AI-enhanced design practices.

• Leadership: Potential to lead design efforts on a major platform modernization project, showcasing leadership capabilities.

• Industry Exposure: Gain experience within a leading global data and technology company, with a focus on B2B marketplaces and data solutions.

• Networking: Build relationships with product, engineering, and strategy leaders within Experian.

• Contract Extension/Future Roles: Successful performance in this 18-month contract could potentially lead to extensions or opportunities in other product areas within Experian.

📝 Enhancement Note: While this is a fixed-term role, senior positions often offer significant learning and networking opportunities. Candidates should view this as a chance to add a high-profile project to their portfolio and potentially open doors for future engagements.

🌐 Work Environment

Office Type: The role is designated as "Hybrid," meaning a combination of in-office work at the North Sydney location and remote work. This suggests a modern office environment designed to support collaboration and individual focus.

Office Location(s): The primary office location is Mount Street, North Sydney, NSW 2060, Australia. North Sydney is a major business district, well-connected by public transport.

Workspace Context:

• Collaboration: The hybrid model implies dedicated time for in-office collaboration with product, engineering, and strategy teams, facilitating brainstorming, design reviews, and workshops.

• Tools & Technology: Access to industry-standard design tools like Figma, design systems, and potentially advanced prototyping or research software will be provided.

• Team Interaction: Opportunities for regular interaction with the Director of Product and Strategy, product managers, and engineers, fostering a dynamic and communicative work environment.

Work Schedule: Full-time, hybrid schedule. Specific days in the office may be determined by team needs and management direction, offering flexibility while ensuring team cohesion and effective collaboration.

📝 Enhancement Note: Candidates should be prepared to discuss their preferred hybrid work setup and how they maintain productivity and collaboration across different work locations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Presentation: Candidates will be asked to present their portfolio, focusing on relevant projects that demonstrate their end-to-end design process, problem-solving skills, and impact. Be prepared to discuss specific case studies in detail.

• Technical/Design Challenges: A practical design exercise or a deeper dive into specific design challenges may be provided to assess problem-solving abilities and design thinking in real-time or as a take-home assignment.

• Team/Stakeholder Interviews: Interviews with the Director of Product and Strategy, product managers, and potentially engineering leads to evaluate collaboration skills, strategic thinking, and ability to integrate into the team.

• Final Interview: A final discussion, potentially with senior leadership, to confirm fit and finalize the offer.

Portfolio Review Tips:

• Curate for Relevance: Select projects that best showcase your experience in platform modernization, user journey mapping, and Agile environments.

• Tell a Story: For each project, clearly articulate the problem, your approach, your specific contributions, the challenges you overcame, and the measurable outcomes. Use visuals effectively.

• Quantify Impact: Wherever possible, include data, metrics, and user feedback to demonstrate the success of your designs.

• Highlight Process: Explain your thought process, research methods, and how you iterated based on feedback and data.

• Showcase Figma & Design Systems: Explicitly demonstrate your proficiency with Figma and your understanding of working with or building design systems.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research TenderLink and the online marketplace domain.

• Focus on Process: Even if you don't have a perfect solution, demonstrating a strong, user-centered design process is key.

• Be Ready to Justify: Prepare to articulate the rationale behind every design decision you make during an exercise or presentation.

📝 Enhancement Note: The emphasis on a portfolio with measurable outcomes and the mention of AI-enhanced design practices suggest that candidates should be prepared to discuss how they leverage data and emerging technologies in their design work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, UI design, prototyping, and collaboration. Expertise is a core requirement.

• Design Systems & Component Libraries: Experience in utilizing, contributing to, or maintaining design systems.

• Prototyping Tools: Proficiency in creating interactive prototypes within Figma or other relevant tools (e.g., InVision, Axure).

• User Research Tools: Familiarity with tools for usability testing, surveys, and user interviews (e.g., UserTesting.com, SurveyMonkey, Lookback).

Analytics & Reporting:

• While not a primary responsibility, understanding how to interpret user analytics (e.g., from Google Analytics, Mixpanel, or Amplitude) to inform design decisions is beneficial.

CRM & Automation:

• Not directly applicable to the Product Designer role, but an understanding of how design impacts CRM and marketing automation platforms used by Experian's clients could be a plus.

• Awareness of how user experience on platforms like TenderLink can influence downstream business processes.

📝 Enhancement Note: Figma expertise is a non-negotiable requirement, as is experience with design systems. Candidates should be prepared to discuss their proficiency and how they use these tools to drive efficiency and consistency in their design work.

👥 Team Culture & Values

Operations Values:

• Data-Driven Innovation: Experian's core strength is data; expect a culture that values data-informed decisions and innovative applications of technology.

• Customer Centricity: A strong focus on understanding and serving customer needs, driving the need for human-centered design.

• Collaboration: The hybrid model and cross-functional team structure emphasize teamwork and shared responsibility.

• Continuous Improvement: The Agile environment and emphasis on experimentation foster a culture of ongoing learning and refinement.

• Diversity & Inclusion: Experian actively promotes DEI, valuing diverse perspectives and ensuring an inclusive environment for all employees.

Collaboration Style:

• Cross-functional Partnership: Expect close collaboration with Product Management and Engineering, working together to define requirements, iterate on designs, and ensure successful implementation.

• Open Communication: The hybrid model necessitates clear and proactive communication, likely utilizing tools like Slack, Microsoft Teams, and regular video conferencing.

• Feedback Loops: A culture that encourages constructive feedback on designs and processes, crucial for iterative development and design maturity.

• Shared Ownership: Teams work towards common goals, with designers playing a vital role in advocating for the user and the overall product vision.

📝 Enhancement Note: Experian's commitment to being a "people-first" organization and its numerous workplace awards suggest a highly positive and supportive team culture. Candidates should look for opportunities to demonstrate how their values align with these principles during interviews.

⚡ Challenges & Growth Opportunities

Challenges:

• Platform Modernization: Taking an established, existing platform and leading its design evolution requires balancing legacy user needs with future-forward innovation.

• Hybrid Collaboration: Effectively collaborating and maintaining design consistency across a hybrid work model can be challenging, requiring strong communication and documentation practices.

• Balancing Stakeholder Needs: Synthesizing input from customers, product, sales, and engineering while maintaining a cohesive and user-centric vision.

• Adoption of New Technologies: Integrating AI-enhanced design practices effectively and ethically into the existing workflow.

Learning & Development Opportunities:

• AI in Design: Gaining hands-on experience with emerging AI tools and workflows for design.

• Large-Scale Platform Design: Deepening skills in designing for complex, multi-faceted platforms within a global organization.

• Design System Contribution: Potentially contributing to or refining a robust design system used across multiple products.

• Mentorship: Opportunities to learn from senior leaders within Experian's product and strategy teams.

• Industry Recognition: Contributing to a project that aims to modernize a significant B2B marketplace for a well-respected company like Experian.

📝 Enhancement Note: The challenges presented are typical for senior design roles focused on product evolution. Candidates should prepare to discuss how they would approach these challenges, framing them as opportunities for growth and innovation.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for an existing platform, focusing on how you would balance user needs with business objectives." (Prepare a case study highlighting iterative design, user research, and outcome measurement).

• "How do you approach translating complex user insights into actionable design requirements for an Agile development team?" (Focus on your communication skills, documentation methods, and collaboration with product managers/engineers).

Company & Culture Questions:

• "What interests you about Experian and the TenderLink platform specifically?" (Research TenderLink, Experian's mission, and their approach to data and technology).

• "How do you contribute to a positive and collaborative team environment, especially in a hybrid setting?" (Highlight your communication, teamwork, and flexibility).

Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio logically, with a clear introduction for each project (problem, goal, your role).

• Show, Don't Just Tell: Use visuals extensively – wireframes, mockups, prototypes, user flow diagrams.

• Focus on Impact: Quantify results whenever possible. Use metrics like increased conversion rates, reduced task times, or improved user satisfaction scores.

• Articulate Your Process: Explain why you made certain design decisions. Discuss research, user testing, and iterations.

• Highlight Figma & Design Systems: Be prepared to demonstrate your Figma skills and explain your experience with design systems.

• Be Concise and Engaging: Aim for a presentation that is informative but also keeps the audience engaged. Practice your timing.

📝 Enhancement Note: Candidates should tailor their portfolio presentation to highlight how their skills and experience directly address the requirements of this Senior Product Designer role, emphasizing platform modernization and human-centered design within an Agile framework.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Curate Your Portfolio: Select 3-5 of your strongest product design projects that best demonstrate your end-to-end design process, experience with Figma and design systems, and impact with measurable outcomes. Prioritize projects related to platform modernization or B2B marketplaces if possible.

• Tailor Your Resume: Highlight your 5-7 years of product design experience, specific skills in user-centered design methods, Figma proficiency, and experience in Agile environments. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on storytelling, articulating your design process, demonstrating impact with data, and clearly explaining your role and contributions. Be ready to discuss your experience with AI-enhanced design practices.

• Research Experian & TenderLink: Understand Experian's business, their mission, and the TenderLink platform. Prepare to discuss why you are interested in this specific role and company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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