Senior Platform Product Designer

📍 Job Overview

Job Title: Senior Platform Product Designer

Company: Chorus Innovations

Location: Hybrid - Long Beach, CA, United States

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-01-22

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end product design lifecycle for Chorus Innovations' adaptive healthcare technology platform, encompassing user research, wireframing, prototyping, and high-fidelity UI/UX design.

• Drive the creation and evolution of platform product features that integrate with complex healthcare systems like EHRs, focusing on both native and web applications for mobile and desktop.

• Collaborate closely with Technical Platform Product Managers, Data Scientists, and healthcare SMEs to define design objectives, project priorities, and ensure the development of innovative AI-driven products.

• Develop and maintain robust design systems, guidelines, and best practices to ensure design consistency, scalability, and adherence to Apple-level standards of excellence across the unified Chorus product ecosystem.

• Mentor junior designers, foster a culture of design excellence, and actively contribute to staying updated with industry trends, particularly in AI, sharing knowledge within the organization.

📝 Enhancement Note: This role is positioned as a Senior Product Designer with a significant focus on platform product design within the healthcare technology sector. The emphasis on "adaptive platform as a service (PaaS)" and integration with complex systems like EHRs indicates a need for strong technical understanding and an ability to design for intricate workflows. The explicit mention of AI product design and the use of AI in the design process suggests that candidates with experience in this domain will be highly valued. The company's mission to democratize technology development in health and research, coupled with a passion for health equity, points to a company culture that values social impact.

📈 Primary Responsibilities

• Lead the comprehensive product design process, from initial concept exploration and user research to the finalization of wireframes, interactive prototypes, and high-fidelity UI/UX designs.

• Partner effectively with cross-functional teams, including Product Management, Engineering, and healthcare subject matter experts, to clearly define design objectives, user requirements, and project priorities.

• Architect and maintain scalable design systems, comprehensive style guides, and documented best practices to ensure design consistency, brand integrity, and efficient implementation across multiple product lines.

• Utilize user research methodologies and Domain Driven Design (DDD) artifacts to gather deep user insights, map complex user journeys, and inform data-driven design decisions for platform enhancements.

• Develop and execute interactive prototypes for rigorous user testing sessions, validating design concepts, gathering actionable user feedback, and iterating on solutions to meet user needs.

• Translate intricate user needs, business requirements, and technical constraints into simple, intuitive, and aesthetically appealing design solutions that adhere to high standards of quality and usability.

• Provide mentorship and guidance to junior product designers, fostering a collaborative team environment, promoting best practices, and elevating the overall design quality within the team.

• Lead and facilitate design review sessions, offering constructive feedback to peers and team members to drive continuous improvement in design quality and strategic alignment.

• Proactively stay abreast of the latest industry trends, emerging technologies (especially in AI), and innovative design methodologies, sharing learned insights and best practices across the organization.

• Ensure all designs are not only functional and intuitive but also simple, beautiful, and adhere to accessibility standards, reflecting an "Apple-level" standard of excellence.

📝 Enhancement Note: The responsibilities highlight a strategic leadership role in design, emphasizing end-to-end ownership, cross-functional collaboration, and mentorship. The mention of "Domain Driven Design (DDD) artifacts" and "complex systems, such as EHRs" indicates a need for designers who can navigate technical complexities and understand specialized industry domains. The expectation to "lead design reviews" and "mentor junior designers" signifies a senior-level contribution beyond individual design execution.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of dedicated experience in product design, with a proven track record of working on technical products and a strong portfolio showcasing expertise in UI/UX design for both web and mobile applications.

Required Skills:

• Expertise in leading the end-to-end product design process, from concept to implementation.

• Demonstrated proficiency in user-centered design principles, information architecture, and interaction design.

• Proven experience in developing and maintaining design systems, style guides, and best practices.

• Strong ability to collaborate effectively with cross-functional teams, including product managers, engineers, and subject matter experts.

• Advanced skills in design and prototyping tools, with a strong preference for Figma; experience with Sketch or similar software is also valuable.

• Proven experience in leading design projects within Agile development environments and managing multiple complex projects simultaneously.

• Excellent problem-solving skills and the ability to think creatively to develop innovative design solutions for technical challenges.

• Exceptional communication and presentation skills, with the ability to articulate complex design decisions clearly and persuasively.

• Experience in handling ambiguity and adapting to change in fast-paced project environments.

Preferred Skills:

• Experience designing and delivering AI-driven products or features, or significant experience prototyping AI-driven ideas.

• Familiarity with designing platforms or productivity workflow products.

• Knowledge of healthcare or other highly regulated industries.

• Experience with Domain Driven Design (DDD) methodology.

• Technical aptitude for understanding and designing for highly technical problems.

📝 Enhancement Note: The experience requirement is clearly defined as 5+ years, with a strong emphasis on a portfolio demonstrating UI/UX for web and mobile applications, and experience with technical products. The "preferred but not required" section is crucial, highlighting AI product design, platform/workflow design, and healthcare industry knowledge as significant advantages. The requirement for proficiency in Figma is a key technical skill to highlight.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive case studies demonstrating end-to-end product design ownership, from initial user research and problem definition to final UI/UX solutions and impact.

• Highlight projects involving complex technical products or platform features, illustrating your ability to navigate intricate systems and user workflows.

• Include examples of design system components, style guides, or pattern libraries that you have developed or significantly contributed to, demonstrating your commitment to consistency and scalability.

• Present interactive prototypes and user testing findings, detailing how user feedback informed design iterations and led to improved outcomes.

Process Documentation:

• Demonstrate experience in developing and documenting design processes, including user research methodologies, ideation techniques, and design critique frameworks.

• Provide examples of how you have leveraged user research and DDD artifacts to inform design decisions and create comprehensive journey maps.

• Illustrate your approach to creating and maintaining design systems, including documentation for component usage and implementation guidelines.

• Showcase your ability to translate complex business and technical requirements into clear, actionable design specifications for engineering teams.

📝 Enhancement Note: A strong portfolio is paramount for this role, not just in terms of visual design but also in demonstrating process, collaboration, and impact. The emphasis on "end-to-end product design ownership," "complex technical products or platform features," and "design systems" are key aspects to highlight. The inclusion of user testing and DDD artifacts further specifies the expected depth of process demonstration.

💵 Compensation & Benefits

Salary Range: $141,000 - $161,000 USD annually.

Benefits:

• Comprehensive medical, dental, and vision insurance plans.

• Life insurance coverage.

• 401K retirement plan with company matching contributions.

• Company stock options.

• Unlimited paid vacation policy.

• Performance-based bonuses.

• Support and resources for career and skill development.

• Regular company events and outings fostering team cohesion.

Working Hours: Standard full-time work schedule, typically 40 hours per week. The hybrid nature of the role allows for flexibility in work location on designated office days.

📝 Enhancement Note: The salary range is explicitly provided for the Los Angeles market. The benefits package is quite comprehensive, including typical health benefits, retirement matching, stock options, and a generous unlimited PTO policy, which is attractive for senior roles. The mention of "Company support for career and skill development" is a key differentiator for growth-oriented professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (PaaS - Platform as a Service)

Company Size: While not explicitly stated, Chorus Innovations is described as "fast-growing," suggesting a dynamic, potentially mid-sized to growing startup environment.

Founded: Not specified, but the "fast-growing" nature implies it's likely a relatively young company or one experiencing significant expansion.

Team Structure:

• The Product Design team is seeking to elevate its design initiatives, implying a growing or maturing function.

• The Senior Product Designer will partner with Technical Platform Product Managers, Data Scientists, and healthcare SMEs, indicating a highly cross-functional and collaborative environment.

• The role involves mentoring junior designers, suggesting a team structure that includes designers of varying experience levels.

Methodology:

• Emphasis on an "adaptive platform as a service (PaaS)" approach, highlighting flexibility and modularity in technology development.

• Commitment to user research and Domain Driven Design (DDD) to inform product strategy and design decisions.

• Focus on creating "world-class health technology" with an "Apple-level standard of excellence" in design.

• Integration with complex systems like EHRs requires a structured, potentially API-driven development and design methodology.

• Active incorporation of AI in product development and design processes.

Company Website: joinchorus.com

📝 Enhancement Note: Chorus Innovations operates in the healthcare technology sector, focusing on a PaaS model. The company culture appears to be mission-driven, emphasizing health equity and community improvement through technology. The team structure is collaborative and cross-functional, with a clear need for senior leadership in design. The methodologies lean towards user-centricity, technical integration, and forward-thinking approaches like AI.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Design Lead. This role is expected to lead design initiatives, mentor junior staff, and influence platform strategy. It signifies a step beyond pure execution, involving strategic input and team development.

Reporting Structure: The Senior Platform Product Designer will likely report to a Head of Product Design, Director of Product, or a similar senior leadership role within the product or design organization. They will collaborate closely with Product Management and Engineering leads.

Operations Impact: The designer's work directly impacts the usability, effectiveness, and adoption of Chorus Innovations' core platform. By crafting exceptional user experiences, they will enable healthcare providers, researchers, and community health agencies to develop and deploy critical health applications more rapidly and efficiently, ultimately improving health outcomes and democratizing technology access in underserved communities. Their contributions will be instrumental in shaping the company's flagship product.

Growth Opportunities:

• Leadership Development: Opportunities to formally or informally lead design projects, mentor junior designers, and potentially grow into a Design Lead or Manager role as the team expands.

• Specialization: Deepen expertise in AI product design, platform design, or healthcare technology through hands-on experience and continuous learning.

• Strategic Influence: Contribute to product strategy, roadmap planning, and the evolution of the company's design systems and best practices.

• Industry Expertise: Gain significant experience in the highly regulated and impactful healthcare technology sector, a valuable niche.

• Skill Enhancement: Continuous learning opportunities, supported by the company, to stay current with design trends, tools, and technologies like AI.

📝 Enhancement Note: This role offers a clear path for career advancement, moving from senior individual contributor to potential leadership. The impact is significant, tied directly to the company's core mission and product success. Growth opportunities are presented in terms of leadership, specialization, and strategic influence within a high-impact industry.

🌐 Work Environment

Office Type: Hybrid work model, requiring some in-office presence in Long Beach, CA. This suggests a blend of focused individual work and collaborative team interaction.

Office Location(s): Long Beach, California. Specific office details are not provided but its location in a major metropolitan area suggests accessibility.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional collaboration indicate a workspace that supports team meetings, design reviews, and brainstorming sessions.

• Tools & Technology: Access to industry-standard design tools (Figma preferred) and potentially other collaboration and project management software. The company's PaaS nature suggests a tech-forward environment.

• Team Interaction: Opportunities to engage with product managers, engineers, data scientists, and healthcare SMEs, fostering a rich learning and problem-solving environment.

Work Schedule: A standard 40-hour work week is typical for a full-time role, with the hybrid arrangement allowing for flexibility in balancing remote and in-office work. This flexibility is beneficial for deep work and collaborative tasks.

📝 Enhancement Note: The hybrid nature of the role is a key environmental factor, balancing flexibility with in-person collaboration. The Long Beach location places it within a significant tech and business hub. The workspace context suggests a modern, tech-enabled environment focused on collaboration and innovation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess foundational qualifications and experience.

• Portfolio Presentation & Discussion: A dedicated session where the candidate presents 1-2 key case studies from their portfolio, detailing their role, process, challenges, and outcomes. This is a critical stage to assess design thinking, problem-solving, and communication skills.

• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially healthcare SMEs to evaluate collaboration style, technical understanding, and ability to work within a multidisciplinary team.

• Design Challenge (Potential): May involve a take-home assignment or a live design exercise to assess practical application of design skills and problem-solving approach in a simulated scenario.

• Final Interview: Discussion with senior leadership (e.g., Head of Product, VP of Engineering) to assess cultural fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your experience with platform design, complex technical products, AI-driven features, and your ability to drive end-to-end design.

• Tell a Story: For each case study, articulate the problem, your specific role and contributions, the design process followed (research, ideation, iteration), key decisions made, and the measurable impact or outcomes.

• Highlight Process: Emphasize your thought process, user research findings, how you incorporated feedback, and how you collaborated with stakeholders.

• Showcase Design Systems: If applicable, include examples of design system components, style guides, or how you ensured consistency.

• Be Prepared for Technical Depth: Given the role’s focus on platform and complex systems, be ready to discuss technical constraints and how you addressed them in your designs.

• Demonstrate AI Experience: Clearly articulate any experience with AI products, whether designing them or using AI tools in your workflow.

Challenge Preparation:

• Understand the Context: If a challenge is given, thoroughly research Chorus Innovations, their mission, and their product (PaaS in healthcare).

• Focus on User Needs: Frame your solutions around user problems and business objectives, prioritizing clarity and usability.

• Think Scalability and Platform: Consider how your design would scale across a platform and integrate with other systems.

• Articulate Rationale: Be prepared to clearly explain the "why" behind your design choices, including trade-offs and considerations.

• Practice Presentation: Rehearse presenting your solution concisely and effectively, anticipating questions about your approach.

📝 Enhancement Note: The interview process is designed to thoroughly assess design leadership, technical aptitude, and collaborative skills. The portfolio review is highlighted as a key component, requiring candidates to demonstrate strategic thinking and process, not just final visuals. The advice focuses on tailoring the portfolio and preparation to the specific demands of a senior platform designer role in healthcare tech.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Heavily preferred for UI/UX design, wireframing, prototyping, and collaboration. Expect to utilize its advanced features for component libraries, auto-layout, and collaborative editing.

• Sketch: Acceptable alternative if Figma proficiency is limited, but Figma is clearly the priority.

• Prototyping Tools: In-built Figma prototyping capabilities, or potentially dedicated tools like InVision, Axure, or similar for more complex interactive prototypes.

Analytics & Reporting:

• User Research Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze).

• Analytics Dashboards: Familiarity with interpreting data from product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to inform design decisions.

CRM & Automation:

• Project Management Tools: Likely experience with Agile tools like Jira, Asana, Trello, or similar for workflow management and task tracking.

• Collaboration Platforms: Slack, Microsoft Teams, or similar for day-to-day communication.

• Design System Management Tools: Tools or processes for managing and versioning design system components.

📝 Enhancement Note: Figma is explicitly called out as the preferred design tool, which is a critical technical requirement. The role also implies a need for proficiency in user research tools and an understanding of how to interpret product analytics to drive design decisions. Familiarity with Agile project management tools is also expected.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong emphasis on improving lives and communities through technology, particularly in health and research. This mission-driven approach is central to the company's identity.

• Excellence & Simplicity: Striving for "Apple-level standards of excellence," with a design aesthetic that is "intentional, simple, and beautiful." This reflects a commitment to high quality and user-centricity.

• Collaboration & Mentorship: Fostering a supportive environment where designers work together, share knowledge, and mentor each other to achieve collective success.

• Adaptability & Innovation: Embracing change in a fast-paced environment and staying at the forefront of technology, especially AI, to drive innovation.

• Health Equity: A core value, indicating a commitment to designing inclusive and accessible solutions for diverse communities.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly with Product Management, Engineering, Data Science, and healthcare SMEs, acting as a central hub for design input.

• Iterative Design: A strong reliance on user research and feedback loops to continuously refine designs and solutions.

• Knowledge Sharing: Encouraging the sharing of insights, trends, and best practices, particularly regarding AI and new design methodologies.

• Constructive Feedback: A culture that values open design reviews and constructive criticism to elevate the quality of work.

📝 Enhancement Note: The company culture is characterized by a strong mission focus on health equity and community impact, combined with a pursuit of design excellence. Collaboration is key, with an expectation of seamless integration across technical and healthcare disciplines. The emphasis on mentorship and continuous learning within the design team is also a significant cultural aspect.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Systems: Designing for intricate healthcare workflows and integrating with systems like EHRs presents significant technical and user experience challenges.

• Balancing Innovation with Regulation: Working in healthcare requires adherence to strict regulations while still driving innovation, a delicate balance for design.

• Defining Platform Vision: Contributing to the strategic vision and evolution of a complex PaaS platform requires foresight and strong product intuition.

• Ambiguity and Pace: Adapting to a fast-paced, evolving environment with inherent ambiguity in project scope and direction.

• AI Integration: Successfully designing for and with AI products, ensuring ethical considerations and user trust are paramount.

Learning & Development Opportunities:

• Deep Dive into Healthcare Tech: Gaining specialized knowledge in a critical and growing industry.

• Platform Design Expertise: Developing advanced skills in designing scalable, component-based platform solutions.

• AI Design & Implementation: Hands-on experience with AI products, both in their creation and utilization within the design process.

• Mentorship & Leadership: Opportunities to hone leadership and mentoring skills.

• Industry Engagement: Potential for company support to attend relevant conferences, workshops, or pursue certifications related to design, AI, or healthcare technology.

📝 Enhancement Note: The challenges are primarily tied to the complexity of the healthcare industry, the technical nature of a PaaS, and the integration of emerging technologies like AI. The growth opportunities are directly linked to overcoming these challenges, offering significant specialization and career advancement potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the end-to-end design of a complex technical platform feature. What was your process, what were the key challenges, and what was the outcome?" (Focus on process, collaboration, and impact).

• "How do you approach balancing user needs with technical constraints and business objectives, especially in a regulated industry like healthcare?" (Assess problem-solving and strategic thinking).

• "Tell us about your experience designing AI-driven products or features. How do you ensure ethical considerations and user trust in AI design?" (Directly addresses AI requirement).

Company & Culture Questions:

• "What interests you about Chorus Innovations' mission and our work in democratizing healthcare technology?" (Assess alignment with company values).

• "How do you foster collaboration with engineers and product managers, especially when dealing with complex technical requirements?" (Evaluates teamwork and communication).

• "Describe your experience mentoring junior designers. What is your approach to providing constructive feedback?" (Assesses leadership and team development skills).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem statement, your specific role and contributions, the design process (research, ideation, prototyping, testing, iteration), key design decisions with rationale, and the measurable impact/outcomes.

• Highlight Technical Aspects: Emphasize how you tackled complex technical challenges, integrated with other systems, or designed for platform-level consistency.

• Showcase AI Integration: If applicable, clearly articulate your experience with AI products or tools and how they were used in your design process or the final product.

• Demonstrate Design System Thinking: Point out any contributions to design systems, style guides, or how you ensured visual and interaction consistency.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, user research findings, and problem-solving approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating leadership, technical acumen, and a deep understanding of user-centered design principles applied to complex platforms and AI. The advice emphasizes tailoring responses to the specific context of healthcare technology and Chorus Innovations' mission.

📌 Application Steps

To apply for this Senior Platform Product Designer position:

• Submit your application: Use the provided link on Greenhouse to submit your resume and any requested materials.

• Curate your Portfolio: Select 2-3 of your strongest case studies that highlight platform design, complex technical products, AI experience, and end-to-end ownership. Ensure your portfolio clearly articulates your design process, rationale, and measurable impact.

• Tailor your Resume: Update your resume to prominently feature keywords related to UI/UX design, product design, Figma, AI product design, platform design, user research, and experience in technical or regulated industries. Quantify achievements wherever possible.

• Prepare your Presentation: Practice walking through your selected portfolio case studies, focusing on storytelling, clear articulation of your process, and readiness to answer in-depth questions about your design decisions and collaborations.

• Research Chorus Innovations: Understand the company's mission, values, and their work in healthcare technology. This will help you tailor your answers and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.