Senior Graphic Designer (Large Format)

📍 Job Overview

Job Title: Senior Graphic Designer (Large Format)

Company: Outsourcing Advantage

Location: Santiago de los Caballeros, Santiago Province, Dominican Republic

Job Type: Full-Time

Category: Graphic Design / Production Operations

Date Posted: May 04, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the technical production and pre-flighting of large-format graphic assets, bridging the gap between creative design and physical fabrication.

• Responsibilities include preparing detailed visual specification packages and ensuring the technical accuracy of files for diverse print and cutting processes.

• The position demands a strong understanding of large-format production workflows, including roll-to-roll printing, flatbed printing, CNC routing, and laser cutting.

• Emphasis is placed on maintaining rigorous quality control, color accuracy, and efficient file management within a production operations framework.

📝 Enhancement Note: While the title is "Senior Graphic Designer," the core responsibilities and required qualifications heavily lean towards production operations and technical file preparation for large-format physical outputs, rather than pure creative design. The role requires a deep understanding of manufacturing processes and the technical specifications needed to execute them accurately.

📈 Primary Responsibilities

• Develop and prepare comprehensive visual specification packages for a variety of large-format applications, including art, signage, logos, wallpaper, murals, and cutouts, primarily using PowerPoint.

• Create and preflight high-resolution production files for print and fabrication, encompassing downloading, upscaling, resizing, and formatting artwork to meet specific output requirements.

• Ensure precise color accuracy across all deliverables through detailed color adjustments, matching, and profiling, utilizing industry-standard color management practices.

• Leverage Adobe Illustrator and Photoshop to refine, optimize, and output print-ready artwork, ensuring adherence to technical specifications for various substrates and production methods.

• Collaborate effectively with cross-functional teams, including design, print, and production, to manage projects from concept through to final delivery, ensuring all deadlines are met.

• Implement and enforce stringent quality control standards for all outputs, ensuring consistency, accuracy, and client satisfaction.

• Maintain organized documentation, robust file systems, and effective version control for all project assets and production files.

• Produce specialized files for non-paper media such as canvas, vinyl, acrylic, and wood, tailored for CNC/laser cutting and roll-to-roll/flatbed printing technologies.

• Support and execute image recreations, custom mural creation, and leverage AI-assisted tools for asset generation to enhance output quality and efficiency.

• Prepare ADA (Americans with Disabilities Act) signage and associated production-ready packages, ensuring compliance with all regulatory requirements, including braille specifications.

• Continuously stay abreast of the latest design trends, production technologies, and emerging tools (including AI applications) to drive improvements in quality, efficiency, and innovation.

📝 Enhancement Note: The responsibilities highlight a strong focus on the technical execution and production readiness of designs. This implies a need for individuals who can not only design but also deeply understand the manufacturing and printing processes involved in large-format applications. The mention of ADA signage specifically points to a need for compliance knowledge within production workflows.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of progressive experience in graphic production, preflight operations, or design coordination roles, with a significant focus on large-format applications.

• Demonstrated hands-on experience with diverse large-format production workflows and hardware, including proficiency with roll-to-roll printing, flatbed printing, CNC routing/cutting, and laser cutting technologies.

Required Skills:

• Expert proficiency in Adobe Creative Suite, specifically Illustrator, Photoshop, and InDesign, for professional design and production file creation.

• Advanced skills in Microsoft PowerPoint for preparing detailed visual specification packages and presentations.

• In-depth knowledge of print specifications, prepress processes, file preparation best practices, and layout principles for production-ready deliverables.

• Experience with ADA/braille signage software, ensuring compliance and accurate production file output.

• Familiarity with SketchUp or similar CAD/3D modeling tools for visualizing and preparing files for fabrication.

• Strong understanding of color management, color correction, and matching techniques to ensure accurate reproduction across different media and printing processes.

• English proficiency at a C1 level (Advanced) is essential for effective communication and collaboration within a U.S.-centric business environment.

Preferred Skills:

• Exceptional visual composition and aesthetic judgment, complementing technical production skills.

• Meticulous attention to detail and an unwavering commitment to maintaining the highest quality standards for all production-ready deliverables.

• Excellent communication, organizational, and project management capabilities to handle complex projects and timelines.

• A proactive, self-driven mindset with a genuine passion for high-quality output and a drive for continuous process improvement.

• Demonstrated interest in long-term career growth, team collaboration, and contributing to a positive work environment.

• Comfort and adaptability in a technical, detail-focused production environment that prioritizes precision.

• Familiarity with AI-assisted asset generation tools and an openness to integrating emerging design technologies into workflows.

📝 Enhancement Note: The requirements emphasize a blend of technical design software proficiency and a deep, practical understanding of physical production processes, which is critical for a large-format role. The C1 English level and work authorization are vital for seamless integration into the company's operational framework.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong portfolio showcasing a range of large-format projects, highlighting technical file preparation, production readiness, and successful execution across various media (e.g., vinyl, canvas, acrylic).

• Include case studies or project examples that illustrate your ability to manage color accuracy, resolve production challenges, and ensure quality control in the final output.

• Showcase experience with preparing visual specification packages, particularly those involving detailed instructions for print, cut, and fabrication processes.

Process Documentation:

• Evidence of creating or refining production workflows for large-format graphics, focusing on efficiency gains and error reduction.

• Examples of how you have managed file systems, version control, and documentation for complex production projects to ensure traceability and organization.

• Demonstration of utilizing or improving processes for color matching, upscaling, resizing, and formatting artwork for diverse printing and cutting hardware.

📝 Enhancement Note: For a role with such a strong production and technical focus, a portfolio is crucial. It should not only display creative output but also the technical capability to prepare files for manufacturing. This section emphasizes the need for candidates to showcase their understanding of process and their ability to document and improve operational workflows.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Weekly Payments: Ensures consistent and predictable cash flow for employees.

• Weekly Performance Incentives: A direct reward system for achieving and exceeding performance targets, encouraging high output and efficiency.

• Weekends Off: Standard work-life balance benefit, allowing for personal time and rest.

• Hiring Bonus: A sign-on bonus to attract and retain talent, providing an immediate financial incentive.

• Growth Opportunities: Clear pathways for career advancement and skill development within the company.

• Referral Bonus: Incentives for employees who successfully refer new candidates, fostering internal recruitment.

• Double Pay For National Holidays: Enhanced compensation for working on recognized national holidays, a significant perk in the Dominican Republic.

• US Holidays Off: An attractive benefit for employees working with U.S. clients, providing alignment with major U.S. holiday schedules.

Working Hours:

• The role is full-time, likely aligning with standard business hours, potentially with a morning shift available. While not explicitly stated as hybrid, the mention of "Back-office position" and the company's BPO nature suggests a primary on-site presence in Santiago de los Caballeros is expected, with potential for some flexibility depending on specific team arrangements. The "Weekends Off" benefit implies a standard Monday-Friday work week.

📝 Enhancement Note: Salary estimation is based on a blend of regional market data for skilled technical roles, the specified experience level, and the additional benefits that suggest a competitive compensation package. The benefits package, particularly the double pay for national holidays and US holidays off, is quite attractive and should be highlighted.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) supporting U.S. companies. This means the company operates within a service-oriented model, focused on efficiency, client satisfaction, and operational excellence for international clients.

Company Size: Boutique BPO firm. This suggests a potentially close-knit team environment where individual contributions are highly visible and valued, and processes might be more agile than in larger organizations.

Founded: Outsourcing Advantage is a relatively new entity, implied by the "Boutique BPO firm" description and the focus on modern operations. This often translates to a dynamic, evolving culture.

Team Structure:

• The Senior Graphic Designer will likely be part of a larger production or creative services department within the BPO. This team would include other designers, production specialists, and potentially project managers.

• Reporting structure would likely be to a Production Manager or Creative Lead, with close collaboration across various departments that handle client projects.

Methodology:

• Data-driven decision-making and performance tracking are fundamental in BPO, so expect metrics-focused operations.

• Workflow optimization and continuous improvement methodologies (like Lean or Six Sigma principles) are likely employed to enhance efficiency and client satisfaction.

• Automation and technology adoption, including AI tools as mentioned, are probably embraced to streamline processes and improve output quality.

Company Website: https://jobs.workable.com/company/faYK4LofD9zVKGgrCK8SVw/jobs-at-outsourcing-advantage

📝 Enhancement Note: The company's BPO nature and focus on U.S. clients imply a culture that values professionalism, attention to detail, adherence to client specifications, and operational efficiency. The "boutique" aspect suggests a more personal and potentially faster-paced environment compared to large corporations.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Operations Skill Advancement: Potential to specialize further in specific large-format technologies (e.g., advanced CNC programming, specialized printing techniques) or expand into project management roles for production teams.

• Leadership Development: Opportunity to lead smaller production teams, mentor junior designers, or become a subject matter expert in areas like ADA compliance or AI-assisted design workflows.

• Process Improvement: Contribute to the development and refinement of production processes, potentially leading to roles focused on operations efficiency or workflow management.

• Cross-Functional Exposure: Gain experience working with various client industries and understanding broader business operations within the BPO context.

📝 Enhancement Note: The "Senior" designation implies leadership potential and a key role in operational execution. Growth opportunities are likely tied to mastering technical production skills, improving operational workflows, and potentially moving into team leadership or specialized technical roles within the BPO.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• As a BPO, the workspace is likely equipped with standard office amenities and specific production tools and technology necessary for graphic design and large-format output. Collaboration is fostered, suggesting shared workspaces or readily available meeting areas for team interaction.

Work Schedule:

• Full-time employment with potential for a morning shift. The "Weekends Off" benefit suggests a standard Monday-Friday work schedule, offering predictable hours for operations planning and personal life balance.

📝 Enhancement Note: The emphasis on a "best work environment" in Santiago suggests a company culture that prioritizes employee well-being and productivity. The hybrid possibility, coupled with the need for on-site presence for production, indicates a flexible approach to work arrangements.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio for technical qualifications, experience in large-format production, and C1 English proficiency.

• Technical Assessment/Portfolio Review: Candidates will be expected to present their portfolio, detailing specific large-format projects, their role, the challenges faced, and the technical solutions implemented. This may involve a practical test or a deep dive into specific project files.

• Skills-Based Interview: Questions will focus on technical proficiency with Adobe Suite, understanding of print production, color management, ADA signage, and experience with fabrication technologies (CNC, laser cutting).

• Behavioral Interview: Assessing problem-solving skills, attention to detail, collaboration, proactive mindset, and cultural fit with the company's detail-oriented and collaborative environment.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss career aspirations, long-term fit, and confirm understanding of the role's impact.

Portfolio Review Tips:

• Highlight Technical Proficiency: Showcase projects where you managed complex file preparation, color correction, and ensured print/fabrication readiness.

• Demonstrate Production Understanding: Include examples that illustrate your knowledge of large-format printing, cutting, and finishing processes. Clearly state the technologies used.

• Showcase Problem-Solving: Detail specific challenges encountered (e.g., color matching, file errors, material limitations) and how you effectively resolved them.

• Quantify Impact: Where possible, use metrics to demonstrate efficiency gains, cost savings, or quality improvements resulting from your work.

• Structure for Clarity: Organize your portfolio logically, perhaps by project type or by the production process involved. Ensure each piece has a clear description of your role and the project's outcome.

• Include ADA/Specialty Projects: If you have ADA signage or other specialized production examples, make them prominent.

Challenge Preparation:

• Be prepared for a technical challenge that might involve pre-flighting a file, correcting color issues, or outlining the steps to prepare a specific type of large-format graphic for production.

• Practice articulating your thought process clearly and concisely, especially when explaining technical steps or problem-solving approaches.

• Understand the company's BPO context and how your role contributes to client success and operational efficiency.

📝 Enhancement Note: The interview process will heavily lean on assessing technical production skills and practical experience. A strong portfolio demonstrating hands-on large-format production capabilities, alongside clear communication of technical processes, will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Expert proficiency required in Illustrator and Photoshop for file creation and manipulation. InDesign is also listed as a requirement.

• Microsoft PowerPoint: Essential for preparing visual specification packages, requiring strong layout and presentation skills.

• CAD/3D Modeling Software: Proficiency with SketchUp or similar tools is required, indicating a need to understand spatial design and prepare files for CNC/laser cutting.

• ADA/Braille Signage Software: Specific software for creating compliant ADA signage is a requirement.

Analytics & Reporting:

CRM & Automation:

• The company is a BPO, so while direct CRM use might not be the designer's primary function, understanding how their output integrates into client workflows and potentially automated production systems is beneficial. Familiarity with AI-assisted asset generation tools is also a plus.

📝 Enhancement Note: The technology stack is heavily focused on industry-standard design and production software, with specific requirements for ADA compliance and 3D modeling. Candidates should be prepared to discuss their experience with these tools in detail.

👥 Team Culture & Values

Operations Values:

• Detail-Oriented: This is a recurring theme, emphasizing meticulousness in file preparation, color matching, and quality control.

• Proactive & Self-Driven: The company seeks individuals who take initiative, identify potential issues, and drive solutions independently.

• High-Quality Work: A commitment to excellence and delivering polished, accurate outputs is paramount.

• Continuous Improvement: A culture that encourages learning and adapting to new technologies and processes to enhance efficiency and quality.

• Collaboration: Working effectively with design, print, and production teams to achieve project goals.

Collaboration Style:

• Expect a collaborative environment where cross-functional teams work together to bring complex projects to completion. This involves clear communication, active listening, and a willingness to share knowledge and provide constructive feedback. The focus is on collective success in meeting client demands.

📝 Enhancement Note: The core values revolve around precision, proactivity, and a commitment to quality within a collaborative team setting. Candidates who thrive on detail and are motivated by continuous improvement will likely fit well.

⚡ Challenges & Growth Opportunities

Challenges:

• Technical Complexity: Mastering the nuances of various large-format printing and cutting technologies, and ensuring files are perfectly optimized for each.

• Color Accuracy Across Media: Achieving consistent and accurate color reproduction on diverse substrates (vinyl, canvas, acrylic, etc.) can be a significant challenge.

• ADA Compliance: Ensuring all ADA signage meets strict regulatory requirements, including precise braille specifications, demands meticulous attention.

• AI Integration: Effectively integrating AI tools into existing workflows while maintaining quality and ethical standards.

• Balancing Speed and Quality: Meeting tight deadlines common in BPO environments without compromising the high standards required for large-format production.

Learning & Development Opportunities:

• Specialized Technical Training: Deepen expertise in specific large-format production techniques, materials, and equipment.

• Software Proficiency: Advanced training in Adobe Suite, CAD software, or emerging AI design tools.

• Process Optimization: Opportunities to contribute to and lead initiatives for improving production workflows and efficiency.

• Project Management Skills: Develop skills in managing complex production projects from start to finish.

• Cross-Industry Exposure: Gain experience working with a variety of U.S. client industries, broadening understanding of different market needs and operational demands.

📝 Enhancement Note: The challenges are inherent to the specialized nature of large-format production and the demands of a BPO environment. Growth opportunities are geared towards deepening technical mastery, improving operational processes, and potentially moving into leadership or specialized technical roles.

💡 Interview Preparation

Strategy Questions:

• Technical Workflow: "Walk me through your process for preparing a complex large-format mural file for a flatbed printer, ensuring color accuracy and proper bleed." (Prepare to detail steps from file receipt to final output-ready file, mentioning software, color profiles, and specific considerations for the media.)

• Problem-Solving: "Describe a time you encountered an issue with a large-format print job where the color was significantly off. How did you diagnose and resolve the problem?" (Focus on your systematic approach to troubleshooting and your knowledge of color management.)

• ADA Compliance: "What are the key considerations when preparing a production file for an ADA-compliant sign, especially regarding braille and tactile elements?" (Demonstrate knowledge of standards and software capabilities.)

Company & Culture Questions:

• "Why are you interested in a production-focused role within a BPO environment, specifically with Outsourcing Advantage?" (Research the company's BPO model and highlight how your skills align with their operational goals and client focus.)

• "How do you ensure meticulous attention to detail in your daily work, especially when dealing with repetitive tasks or high volumes?" (Provide specific examples of your organizational systems and quality control methods.)

Portfolio Presentation Strategy:

• Focus on Production Readiness: Select projects that clearly showcase your ability to prepare files for physical output. Highlight technical details, not just aesthetic appeal.

• Detail Your Process: For each project, explain the steps you took, the software used, any challenges overcome, and how you ensured the final output would be accurate and high-quality.

• Quantify Results: If possible, mention any improvements in efficiency, cost savings, or reduction in errors you achieved through your work.

• Illustrate Collaboration: Briefly mention how you collaborated with print or fabrication teams to ensure successful project execution.

• Highlight Specialty Skills: Ensure any ADA signage or complex fabrication examples are clearly presented and explained.

📝 Enhancement Note: Preparation should focus on demonstrating a deep understanding of large-format production workflows, technical software proficiency, and a commitment to quality and detail, all within the context of a client-focused BPO operation.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your resume and portfolio to prominently feature your experience with large-format production, specific design software (Adobe Suite, SketchUp), print/fabrication technologies (CNC, laser cutting, roll-to-roll/flatbed printing), and ADA signage. Include detailed case studies of relevant projects.

• Resume Optimization for Operations Roles: Ensure your resume uses keywords from the job description such as "large format production," "preflight," "file preparation," "color accuracy," "ADA signage," "CNC," "laser cutting," and "Adobe Creative Suite." Quantify achievements wherever possible (e.g., "Reduced file error rate by X%").

• Interview Preparation: Practice articulating your technical knowledge, problem-solving skills, and attention to detail. Be ready to discuss specific projects from your portfolio and how you would approach challenges in a BPO production environment.

• Company Research: Understand Outsourcing Advantage's role as a BPO supporting U.S. companies. Familiarize yourself with the expectations of a detail-oriented, quality-focused operational environment and how your skills contribute to client success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.