Senior Graphic Designer

📍 Job Overview

Job Title: Senior Graphic Designer
Company: Mastercard
Location: Warsaw, Poland (Plac Europejski 1)
Job Type: FULL_TIME
Category: Marketing Operations / Creative Services
Date Posted: December 09, 2025
Experience Level: 5-10 Years
Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end design and delivery of impactful marketing campaigns for a diverse portfolio of clients across the Asia Pacific region.
• Ensure unwavering brand consistency, quality, and accuracy across all design outputs, adhering to best industry practices and client-specific branding guidelines.
• Manage the production of creative assets, ensuring timely delivery within budget constraints, and present brand creative concepts to marketing teams and stakeholders.
• Leverage expertise in digital design tools and platforms, including email and banner design, while exploring emerging technologies like GenAI for enhanced work efficiencies and creative quality.

📝 Enhancement Note: While the role is for a Graphic Designer, the emphasis on "Marketing Programs," "data-driven technologies," "consulting," "loyalty," and "analytics" within the Services team suggests a strong connection to Revenue Operations and Go-To-Market (GTM) strategies. The design work directly supports client growth and marketing objectives, positioning this role as integral to the broader GTM operations. The mention of "Advisors Creative Desk" further implies a strategic consulting arm where design execution is tied to business outcomes.

📈 Primary Responsibilities

• Collaborate closely with Creative Desk Project Managers, Art Directors, and Copywriters to ensure comprehensive campaign development and flawless execution for assigned clients.
• Maintain the highest standards of quality, accuracy, and brand consistency in all design deliverables across print, digital, and social media platforms, implementing rigorous checks to minimize errors.
• Take ownership of the production lifecycle for marketing communications materials, ensuring projects are completed on schedule and within allocated budgets.
• Present compelling brand creative concepts and design solutions to marketing teams, encompassing consumer advertising for print, press, magazines, agents, and all other printed collateral.
• Design engaging email and banner advertisements, producing graphical design elements using Adobe Creative Cloud and Figma, with a strong understanding of HTML5.
• Develop and maintain clear creative guidelines to ensure brand consistency and cohesive messaging across all communication channels and mediums.
• Optimize graphic elements and manage image resizing for various platform requirements and applications.
• Support social media initiatives through content research, creation, monitoring follower interactions, and crafting appropriate responses.

📝 Enhancement Note: The responsibilities highlight a direct link to GTM operations by focusing on campaign execution, brand consistency, and the production of marketing collateral that supports client acquisition and retention efforts. The involvement in social media and email design further underscores its role in digital GTM strategies.

🎓 Skills & Qualifications

Education: Bachelor's degree required, with post-graduate qualifications in creative or digital marketing strongly preferred.

Experience: 5-10 years of relevant graphic design experience, with a proven track record in developing integrated marketing campaigns.

Required Skills:

• Advanced proficiency in Adobe Creative Suite, including Photoshop, Dreamweaver, Illustrator, and InDesign.
• Expertise in Figma for collaborative design workflows and prototyping.
• Proficiency in HTML5 for digital design implementation.
• Strong portfolio showcasing effective design solutions that address business problems and client objectives.
• Demonstrated understanding and experience in UX-based email design and UI design standards.
• Proven experience executing campaigns across various social media channels (e.g., Facebook, Instagram, YouTube, TikTok).
• Excellent command of the English language; fluency in the local Polish language is also required.

Preferred Skills:

• Experience with emerging technologies such as Generative AI (GenAI) for creative workflow enhancement.
• Exposure to UX/UI strategy and creative execution in a consulting or advisory context.
• Familiarity with data-driven marketing principles and how design can support analytics.
• Proficiency in a third language beyond English and Polish would be a significant asset.

📝 Enhancement Note: The requirement for a strong portfolio demonstrating solutions to "business problems" directly aligns with operations roles focused on driving measurable outcomes. The emphasis on UX/UI and social media campaign execution points to a need for designers who understand how design impacts user engagement and conversion funnels, critical elements in GTM operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a range of design projects, with a specific focus on how design solutions addressed client business challenges and contributed to campaign success.
• Case studies that clearly articulate the design process, from initial brief to final execution, highlighting problem-solving methodologies and creative decision-making.
• Examples of work that showcase an understanding of brand consistency, adherence to creative guidelines, and successful application across multiple mediums (print, digital, social).
• Demonstrations of proficiency in creating engaging email and banner designs, with an understanding of user experience and conversion optimization principles.

Process Documentation:

• Clear articulation of your design process, from brief interpretation and concept development to asset production and final delivery, emphasizing efficiency and collaboration.
• Examples of how you have developed and enforced creative guidelines to maintain brand integrity across diverse campaigns and platforms.
• Demonstration of workflow optimization, particularly in managing multiple projects simultaneously, ensuring timely delivery within budget constraints.
• Evidence of adapting design strategies and outputs based on campaign performance data and feedback.

📝 Enhancement Note: For a role like this, the portfolio is paramount. It's not just about aesthetics but about demonstrating how design functions as a strategic tool within marketing and GTM operations. The emphasis on "business problems" and "campaign success" indicates a need for designers who can connect their creative output to tangible business results, a core tenet of operations roles.

💵 Compensation & Benefits

Salary Range: Based on Mastercard's global presence and the Senior Graphic Designer role in Warsaw, Poland, a competitive salary range is estimated to be between 120,000 PLN and 180,000 PLN gross per year. This range accounts for the required experience level (5-10 years), the specialized skills in Adobe Creative Suite, Figma, UX/UI, and the strategic importance of the role within the Services team.

Benefits:

• Comprehensive health insurance package, including medical, dental, and vision coverage.
• Generous paid time off (PTO) policy, including vacation days, sick leave, and public holidays.
• Retirement savings plan with company matching contributions.
• Professional development opportunities, including training, workshops, and potential for conference attendance.
• Employee assistance programs (EAP) offering confidential counseling and support services.
• Potential for performance-based bonuses and annual salary reviews.
• Access to Mastercard's global network and resources, fostering career growth and international exposure.

Working Hours: Standard full-time working hours are expected to be approximately 40 hours per week, typically Monday through Friday. While flexibility may be offered, core business hours will likely require consistent availability for team collaboration and project deadlines.

📝 Enhancement Note: The salary range is estimated based on industry benchmarks for senior graphic design roles in major European cities like Warsaw, considering the reputation and compensation standards of a global company like Mastercard. This estimate factors in the specified experience level and the demanding skill set required for this position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services & Technology, with a strong focus on payments, data analytics, and consulting services. Mastercard is a leader in enabling digital payments and is increasingly involved in building sustainable economies and providing innovative technology solutions.

Company Size: Mastercard is a large, publicly traded corporation with tens of thousands of employees globally, indicating a structured corporate environment with established processes and significant resources.

Founded: Mastercard was founded in 1966, bringing decades of experience and a deep understanding of the financial services landscape. This long history suggests a stable, established company with a culture that values expertise and long-term strategic thinking.

Team Structure:

• The role sits within the Services team, specifically the Advisors Creative Desk, which is part of the Marketing Services division. This suggests a specialized unit focused on client-facing creative solutions.
• The team likely comprises Project Managers, Art Directors, Copywriters, and other creative professionals, working in a collaborative, project-based environment.
• Reporting is expected to be to an Art Director or Creative Lead, with close collaboration across multiple internal teams and external clients.

Methodology:

• The Services team emphasizes a data-driven approach, leveraging technologies and analytics to inform creative strategies and deliver measurable results for clients.
• Workflow planning and optimization are critical, especially within the Creative Desk, to manage diverse client needs and high-volume output efficiently.
• Automation and efficiency practices are encouraged, with an openness to exploring new tools like GenAI to improve quality and speed.

Company Website: https://www.mastercard.com/

📝 Enhancement Note: Mastercard's industry and size imply a professional, performance-oriented culture where strategic thinking and operational efficiency are valued. The emphasis on "data-driven technologies" and "sustainable economy" suggests a forward-thinking organization that integrates innovation with social responsibility.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Graphic Designer position, typically indicating an individual contributor role with significant autonomy and responsibility for complex projects. It suggests a mid-to-senior level within the creative function, requiring not just execution but also strategic input and problem-solving through design.

Reporting Structure: The Senior Graphic Designer will likely report to an Art Director or Creative Manager within the Advisors Creative Desk. This structure provides mentorship and oversight while allowing for independent project execution. Collaboration will be extensive with Project Managers, Copywriters, and client marketing teams.

Operations Impact: The role directly impacts the success of Mastercard's Services clients by creating compelling marketing materials that drive engagement, brand perception, and ultimately, business growth. Effective design is crucial for client acquisition, retention, and the overall success of marketing campaigns, which are key components of GTM strategy and revenue generation.

Growth Opportunities:

• Specialization: Deepen expertise in specific design areas such as UX/UI, motion graphics, or data visualization, aligned with evolving market needs.
• Leadership: Progress to Art Director or Creative Lead roles, managing teams, mentoring junior designers, and taking on greater strategic responsibility for client accounts.
• Cross-functional Mobility: Move into related roles within Marketing, Digital Strategy, or even GTM operations where design thinking and project management skills are transferable.
• Continuous Learning: Access to Mastercard's internal training programs, external workshops, and industry conferences to stay abreast of design trends and emerging technologies.

📝 Enhancement Note: The "Senior" title and the emphasis on solving "business problems through effective design" suggest that this role is a stepping stone to greater responsibility within marketing operations or creative leadership. The expectation to explore GenAI and UX/UI further indicates a forward-looking career path.

🌐 Work Environment

Office Type: The role is based in Warsaw, Poland, at Plac Europejski 1, indicating a modern, professional office environment typical of a global financial services company. This setting usually fosters collaboration and provides access to necessary resources.

Office Location(s): The primary location is Warsaw, Poland. Mastercard has a global presence, but this specific role is tied to the Warsaw office.

Workspace Context:

• The workspace is likely to be collaborative, encouraging interaction with Art Directors, Project Managers, and Copywriters to brainstorm and refine creative concepts.
• Access to industry-standard design software and hardware (Adobe Creative Suite, Figma, high-performance workstations) is expected.
• Opportunities for regular team meetings, client presentations (potentially virtual or in-person), and cross-functional discussions are integral to the workflow.

Work Schedule: The standard 40-hour work week implies a structured schedule. However, given the nature of client-facing creative roles and campaign deadlines, occasional flexibility or extended hours may be required to meet project timelines, especially during critical campaign launches.

📝 Enhancement Note: The Warsaw office location suggests a professional atmosphere within a key European hub for Mastercard, likely offering state-of-the-art facilities conducive to creative work and collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess qualifications and creative fit. Be prepared to highlight specific projects that demonstrate your ability to solve business problems with design.
• Portfolio Review & Skill Assessment: A dedicated session where you will present your portfolio. Expect questions about your design process, how you approach client briefs, and how you measure the success of your designs. This stage may include a design challenge.
• Technical/Creative Interview: An interview with the hiring manager and/or Art Director to delve deeper into your technical skills (Adobe Suite, Figma, HTML5, UX/UI) and creative thinking.
• Team/Cultural Fit Interview: An opportunity to meet potential colleagues and discuss team dynamics, collaboration styles, and how you align with Mastercard's values.

Portfolio Review Tips:

• Curate your portfolio to showcase 3-5 of your strongest, most relevant projects. Prioritize those that demonstrate problem-solving, brand consistency, and impact on business objectives.
• For each project, prepare a concise narrative explaining the brief, your role, the design process, the challenges faced, and the ultimate outcome or impact. Quantify results where possible (e.g., "increased click-through rates by X%," "received positive client feedback on brand alignment").
• Ensure your portfolio clearly demonstrates proficiency in Adobe Creative Suite, Figma, and an understanding of UX/UI principles for digital assets like emails and banners.
• Highlight any experience with GenAI tools or specific examples of how you've improved workflow efficiency.

Challenge Preparation:

• Be prepared for a design challenge that might involve creating a concept for a new campaign, adapting existing assets for a different medium, or responding to a creative brief under a time constraint.
• Focus on demonstrating your thought process, not just the final output. Show how you interpret the brief, brainstorm ideas, and make design decisions.
• Practice presenting your work clearly and concisely, articulating your strategic approach and how your design choices align with business goals.

📝 Enhancement Note: The emphasis on solving "business problems through effective design" means your portfolio presentation should clearly link your creative output to tangible business outcomes and GTM objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency in Photoshop, Illustrator, InDesign, and Dreamweaver for creating a wide range of print and digital assets.
• Figma: Critical for collaborative design, prototyping, and creating UI/UX elements, especially for digital campaigns and web assets.
• HTML5: Required for implementing and optimizing digital designs, particularly for email and banner advertisements.

Analytics & Reporting:

• While not a primary design tool, an understanding of how design impacts analytics is key. Familiarity with tools that track campaign performance (e.g., Google Analytics, specific email/social media analytics platforms) will be beneficial for understanding design's impact.

CRM & Automation:

• Experience with marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud) is advantageous, as designs will likely need to integrate with these systems for campaign execution.
• Familiarity with project management tools (e.g., Asana, Jira, Trello) for workflow management and collaboration.

📝 Enhancement Note: The explicit mention of Adobe Creative Cloud, Figma, and HTML5 is crucial. Proficiency in these tools is non-negotiable. The indirect need for understanding analytics and marketing automation tools highlights the role's integration into broader GTM operations.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A commitment to understanding and exceeding client expectations through impactful design solutions that drive their business objectives.
• Excellence & Quality: Upholding the highest standards in design execution, ensuring accuracy, brand integrity, and professional polish in all deliverables.
• Innovation & Adaptability: An openness to exploring new creative approaches, tools (like GenAI), and design strategies to stay ahead of industry trends and deliver cutting-edge work.
• Collaboration & Teamwork: Working effectively within a multidisciplinary team, sharing ideas, providing constructive feedback, and supporting colleagues to achieve collective goals.
• Data-Driven Insights: Utilizing data and analytics to inform design decisions, measure campaign effectiveness, and continuously improve creative strategies.

Collaboration Style:

• The role fosters a highly collaborative environment, requiring close interaction with project managers, art directors, copywriters, and potentially client stakeholders.
• Expect a culture of constructive feedback and iterative design, where ideas are shared openly to refine concepts and ensure the best possible outcome.
• Knowledge sharing is encouraged, particularly around best practices in design, new tools, and emerging trends in marketing and digital communication.

📝 Enhancement Note: Mastercard's values, combined with the nature of a creative services team, suggest a culture that balances professional rigor with creative expression. The emphasis on client success and data-driven insights aligns with operational excellence.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Client Demands: Juggling diverse brand guidelines, project scopes, and deadlines for a range of clients in a fast-paced environment. Mitigation involves strong organizational skills, effective prioritization, and clear communication.
• Staying Ahead of Design Trends and Technology: Continuously evolving the skill set to incorporate new design software, platforms (like GenAI), and creative techniques. This requires a commitment to ongoing learning and experimentation.
• Translating Business Objectives into Creative Solutions: Effectively understanding complex client business goals and translating them into compelling visual narratives that resonate with target audiences and drive desired actions.
• Ensuring Brand Consistency Across Diverse Media: Maintaining a cohesive brand identity across a wide array of touchpoints, from print ads to social media posts and email campaigns, requires meticulous attention to detail.

Learning & Development Opportunities:

• Skill Specialization: Opportunities to deepen expertise in areas like UX/UI design, motion graphics, advanced digital illustration, or data visualization.
• Industry Certifications & Workshops: Access to training programs and resources to gain certifications in design software or specialized marketing areas.
• Mentorship: Guidance from senior creatives and Art Directors to develop strategic thinking, client management skills, and leadership potential.
• Exposure to Global Campaigns: Working on projects for clients across different regions provides valuable insights into diverse markets and creative approaches.

📝 Enhancement Note: The challenges presented are typical for senior creative roles within large organizations, particularly those supporting external clients. The growth opportunities highlight a clear path for professional advancement within the creative and marketing operations domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a project where you used design to solve a specific business problem for a client. What was the problem, your approach, and the outcome?" (Focus on the business impact and your strategic thinking.)
• "How do you ensure brand consistency across multiple design projects and platforms, especially when working with different client brand guidelines?" (Highlight your process for managing brand assets and adhering to standards.)
• "How would you approach designing an email campaign for a new product launch compared to a brand awareness campaign on social media?" (Demonstrate your understanding of platform-specific design and audience engagement.)
• "What are your thoughts on using GenAI in the design process? How do you see it impacting your work or improving efficiencies?" (Showcase your awareness of new technologies and your ability to adapt.)

Company & Culture Questions:

• "What interests you about Mastercard and specifically the Advisors Creative Desk?" (Research Mastercard's mission, values, and recent marketing initiatives. Connect your skills to their broader goals.)
• "How do you handle constructive criticism or feedback on your designs?" (Emphasize your ability to be open to feedback and iterate effectively.)
• "Describe your experience working in a collaborative, cross-functional team environment." (Provide examples of successful teamwork and communication.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the client/business challenge, your role and creative process, the design solutions, and the measurable results or impact.
• Quantify Impact: Where possible, use metrics to demonstrate the effectiveness of your designs (e.g., increased engagement, conversion rates, positive client feedback).
• Showcase Versatility: Ensure your selected projects highlight your proficiency across different mediums (print, digital, social) and your skills in tools like Figma and Adobe Suite.
• Be Prepared for Technical Deep Dives: Be ready to discuss specific design choices, tool functionalities, and your understanding of UX/UI principles.

📝 Enhancement Note: The interview preparation advice focuses on connecting design skills to business outcomes, a critical aspect for roles within or closely aligned with operations. Demonstrating strategic thinking and problem-solving through design is key.

📌 Application Steps

To apply for this Senior Graphic Designer position:

• Submit your application through the provided link on Mastercard's careers portal.
• Portfolio Customization: Tailor your portfolio to highlight projects that specifically address marketing campaign execution, brand consistency, and problem-solving through design, particularly for clients in financial services or technology sectors if applicable.
• Resume Optimization: Ensure your resume clearly lists your proficiency in Adobe Creative Suite, Figma, HTML5, and UX/UI design. Quantify achievements and responsibilities, using keywords from the job description such as "campaign execution," "brand guidelines," "creative concepts," and "digital marketing."
• Prepare Your Narrative: Practice articulating your design process, project rationale, and the business impact of your work. Be ready to walk through your portfolio with confidence and clarity.
• Company Research: Familiarize yourself with Mastercard's brand, its services, and its recent marketing efforts. Understand their commitment to innovation and building a sustainable economy to align your responses with their values and strategic objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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