Product Designer (UX)

📍 Job Overview

Job Title: Product Designer (UX)

Company: Bjak

Location: New York, New York, United States

Job Type: FULL_TIME

Category: Product Design / UX Design

Date Posted: March 02, 2026

Experience Level: 2-5 years

Remote Status: Remote OK

🚀 Role Summary

• Lead end-to-end product design for innovative AI-powered features, driving user experience from concept to launch.

• Develop intuitive user flows and interaction models that simplify complex AI capabilities for a broad user base.

• Collaborate closely with cross-functional teams, including Product, Engineering, and Machine Learning (ML), to rapidly iterate and deliver high-quality product solutions.

• Craft detailed design artifacts such as wireframes, user flows, prototypes, and high-fidelity UI for both web and mobile platforms.

• Champion user-centered design principles and advocate for best practices in interaction design, visual systems, and usability throughout the product development lifecycle.

📝 Enhancement Note: While the raw job description focuses on Product Design (UX), this role is enhanced with a strong emphasis on the unique challenges and opportunities presented by designing for AI-driven products, aligning with the company's mission to build a proactive AI system. This includes designing for user trust and understanding in AI interactions.

📈 Primary Responsibilities

• Spearhead the complete design lifecycle for key AI product surfaces, from initial ideation and concept development through to final implementation and post-launch iteration.

• Design and refine core user journeys that translate sophisticated AI functionalities into seamless, natural, and easily understandable user experiences.

• Partner effectively with Product Managers, Software Engineers, and Machine Learning specialists to brainstorm solutions, validate concepts through user feedback, and accelerate the delivery of impactful product features.

• Produce comprehensive design documentation, including detailed wireframes, intricate user flows, interactive prototypes, and polished high-fidelity UI mockups for both web and mobile applications.

• Employ rapid prototyping methodologies to quickly test and iterate on novel interaction models, with a particular focus on those tailored for AI-driven environments.

• Plan and execute usability testing sessions, rigorously analyze user feedback, and synthesize findings to inform and shape the ongoing product strategy and design evolution.

• Contribute to the definition, maintenance, and expansion of the company's design system to ensure design consistency, scalability, and efficiency across all product touchpoints.

• Act as a strong advocate for the user experience, balancing user needs with business objectives, product velocity, and technical feasibility.

📝 Enhancement Note: Responsibilities are detailed to reflect a hands-on design role with significant ownership, common in early-stage companies. Emphasis is placed on the end-to-end nature of the design process and the collaborative aspects with technical teams, particularly ML, which is critical for an AI product.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, human-computer interaction, and user experience methodologies is expected, often gained through formal education (e.g., Bachelor's in Design, HCI, Computer Science) or equivalent practical experience.

Experience: 2-5 years of proven experience in product design or UX design, with a demonstrable track record of creating impactful web and mobile products. Experience in early-stage or zero-to-one product development environments is highly advantageous.

Required Skills:

• Proven experience as a Product Designer or UX Designer, supported by a robust portfolio showcasing web and mobile product design work.

• High proficiency in industry-standard design and prototyping tools, particularly Figma.

• Deep understanding of interaction design principles, information architecture, visual hierarchy, and the creation of cohesive visual systems.

• Demonstrated ability to collaborate effectively with engineering and product management teams in fast-paced, agile environments.

• Aptitude for designing with incomplete information and adapting to evolving product requirements.

• Skill in translating complex problem spaces and workflows into simple, intuitive, and user-friendly design solutions.

Preferred Skills:

• Prior experience designing for AI-powered products, intelligent systems, or data-intensive applications.

• Familiarity with user research methodologies, including usability testing and qualitative data analysis.

• Experience working in early-stage startups or contributing to the development of zero-to-one products.

• A keen interest in exploring and defining new UX patterns for AI, automation, and emerging intelligent technologies.

📝 Enhancement Note: The experience level is inferred from the "2-5 years" AI-generated data, and the required/preferred skills are directly extracted and contextualized from the job description. Emphasis is placed on the AI and early-stage product design aspects as differentiating factors.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of projects demonstrating end-to-end product design ownership, from initial problem discovery to final shipped product.

• Highlight specific case studies that illustrate your approach to designing complex user flows, particularly for AI-driven features, emphasizing problem-solving and user-centric solutions.

• Include examples that demonstrate your proficiency with Figma and rapid prototyping, showcasing interactive prototypes and detailed wireframes.

• Present work that clearly articulates your understanding of interaction design principles, visual systems, and design system contributions.

Process Documentation:

• Detail your design process for a chosen project, explaining how you moved from user research and problem definition to ideation, prototyping, testing, and iteration.

• Illustrate your collaboration process with engineering and product teams, providing examples of how you’ve worked together to define requirements and overcome technical constraints.

• Demonstrate your approach to usability testing and how you incorporated user feedback into design iterations.

• Explain your role in contributing to or utilizing a design system, highlighting its impact on consistency and efficiency.

📝 Enhancement Note: Portfolio requirements are a critical component for design roles. This section is elaborated to guide candidates on how to best present their experience, focusing on AI product design, end-to-end ownership, and collaboration, which are key themes in the job description.

💵 Compensation & Benefits

Salary Range: Based on the experience level (2-5 years), location (New York City, a high cost-of-living area), and the specialized nature of AI product design in a remote-eligible startup, a competitive annual salary range is estimated between $100,000 - $140,000 USD.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO) and company holidays.

• Stock options or equity grants, reflecting the early-stage nature of the company and the desire to align employee success with company growth.

• Professional development budget for conferences, courses, and learning resources relevant to AI and UX design.

• Remote work stipend or home office setup allowance.

• Opportunities for significant impact and growth in a fast-paced, innovative environment.

Working Hours: While the standard is typically 40 hours per week, the role may require flexibility to accommodate project deadlines and cross-time zone collaboration, especially given the remote nature and startup environment. Emphasis is placed on impact and results rather than strict adherence to hours.

📝 Enhancement Note: Salary is estimated based on industry benchmarks for Product Designers with 2-5 years of experience in New York City, considering the remote work option and the startup environment. Benefits are standard for tech startups and tailored to attract talent for specialized roles like AI design.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI) / SaaS / Technology. Bjak is developing a proactive AI system, placing it at the forefront of AI innovation with a significant impact on how users interact with technology.

Company Size: Small, highly motivated team. This implies a flat organizational structure, high individual ownership, and opportunities for direct impact on product direction and company success.

Founded: The founding date is not specified, but the emphasis on "early, high-ownership role" and "zero-to-one products" suggests a relatively young company, likely in its growth or scaling phase.

Team Structure:

• The team is described as "very flat" and "small," indicating minimal hierarchy and direct communication channels.

• Members are expected to be "hands-on" and contribute "directly to the company’s mission," fostering a culture of initiative and shared responsibility.

Methodology:

• Focus on "engineering and product excellence" suggests a commitment to high-quality output and rigorous development processes.

• The iterative nature of AI development and design implies a methodology that embraces experimentation, rapid prototyping, and data-driven decision-making.

• A strong emphasis on user experience and user-centered design is evident, aiming to make advanced AI accessible and trustworthy.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: Company context is inferred from the description emphasizing a flat, small, highly motivated team focused on AI product excellence and a hands-on approach. This is crucial for candidates to understand the work environment and expectations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product/UX Designer (2-5 years experience). It offers significant autonomy and the chance to shape core product experiences, moving beyond execution to strategic design input.

Reporting Structure: Given the "very flat" organization, the designer will likely report directly to a Head of Product, Head of Design (if one exists), or a founding team member. Direct collaboration with Engineering and ML leads is expected.

Operations Impact: The designer's work will have a profound impact on the perceived value, usability, and adoption of Bjak's AI system. By shaping user flows and interaction models, they will directly influence user trust, engagement, and the overall success of the AI product in the market. This role is instrumental in translating complex AI capabilities into tangible user benefits.

Growth Opportunities:

• Specialization: Deepen expertise in AI/ML UX, learning cutting-edge interaction patterns for intelligent systems.

• Leadership: Grow into a lead design role as the team expands, mentoring junior designers and defining design strategy.

• Product Influence: Gain significant influence over product direction and roadmap through close collaboration with founders and core teams.

• Skill Expansion: Develop skills in areas like user research, design systems, and cross-functional team leadership.

• Startup Growth: Benefit from the growth trajectory of a potentially high-impact AI startup, with opportunities for equity growth and increased responsibility.

📝 Enhancement Note: This analysis focuses on how a mid-level designer can grow within a flat, early-stage AI product company, emphasizing strategic impact and skill development beyond typical design tasks.

🌐 Work Environment

Office Type: Fully remote with potential for occasional in-person meetups or offsites. The company operates in a distributed manner, leveraging virtual collaboration tools.

Office Location(s): While the role is remote and based in the United States (specifically New York), the company's headquarters or primary operational base might differ (e.g., Bjak is based in Malaysia, but this role is for the US market). The remote nature allows for flexibility within the specified country.

Workspace Context:

• A highly collaborative virtual environment requiring strong communication skills and proficiency with remote collaboration tools (e.g., Slack, Zoom, Miro).

• Access to modern design and development tools is expected, supporting an efficient and productive remote workflow.

• Opportunities for direct interaction with founders and key decision-makers, fostering a sense of shared purpose and direct contribution.

Work Schedule: The role is full-time, typically around 40 hours per week. However, flexibility is common in startups, especially with remote teams spanning different time zones. The focus is on achieving objectives and delivering results.

📝 Enhancement Note: The work environment is described based on the "remote OK" status and the startup culture, emphasizing virtual collaboration and flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief conversation to assess basic qualifications, cultural fit, and interest in AI product design.

• Portfolio Review & Design Exercise: A deeper dive into your portfolio, focusing on your design process, problem-solving skills, and ability to articulate design decisions. This may include a take-home design challenge or an in-progress work review.

• Team Interviews: Meetings with Product, Engineering, and ML team members to evaluate collaboration style, technical understanding, and alignment with team dynamics.

• Founder/Leadership Interview: A final conversation with a company leader to discuss vision, strategic alignment, and overall fit for the early-stage team.

Portfolio Review Tips:

• AI Focus: Explicitly highlight any experience designing for AI, ML, or complex data products. Explain the unique challenges and your approach.

• End-to-End Ownership: Showcase projects where you managed the design process from inception to completion, demonstrating initiative and problem-solving.

• Process Clarity: Clearly articulate your design process for each project, including research, ideation, prototyping, testing, and iteration. Use visuals to support your narrative.

• Figma Proficiency: Be ready to discuss your Figma workflow, including any custom components, plugins, or advanced techniques you use.

• Collaboration Examples: Describe how you collaborated with cross-functional teams, especially engineers and product managers, to achieve design goals.

• Impact & Results: Quantify the impact of your designs where possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

Challenge Preparation:

• Be prepared for a design challenge that may involve simplifying a complex AI interaction or designing a new feature for an AI product.

• Focus on demonstrating your thought process, user-centricity, and ability to work within constraints.

• Practice articulating your design decisions clearly and concisely, as if presenting to a mixed audience of designers, engineers, and product managers.

📝 Enhancement Note: The interview process is structured based on typical early-stage startup hiring practices and the "prompt decision" mentioned. Portfolio and challenge preparation advice is tailored to the specific requirements of an AI Product Designer role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, UI design, prototyping, and collaboration. Proficiency is a must.

• Prototyping Tools: Beyond Figma, familiarity with tools like Protopie, Framer, or similar for advanced interaction prototyping may be beneficial.

• Collaboration Platforms: Slack, Zoom, Google Workspace (Docs, Sheets, Slides), Miro or equivalent for virtual whiteboarding and brainstorming.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the core design responsibilities but understanding how user data flows from CRM or other systems into the product can provide valuable context.

📝 Enhancement Note: The tool stack is directly extracted from the "required skills" and common industry standards for UX/Product Designers, with a focus on design and collaboration tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, especially in the context of novel AI interactions.

• Excellence: A drive for high-quality work in both design execution and product outcomes, rooted in engineering and product rigor.

• Collaboration: A belief in the power of cross-functional teamwork, open communication, and shared ownership to achieve ambitious goals.

• Innovation: A passion for exploring new technologies and interaction patterns, particularly in the rapidly evolving field of AI.

• Ownership & Initiative: A proactive mindset where team members take responsibility for identifying problems and driving solutions to completion.

Collaboration Style:

• Highly collaborative and iterative, with frequent feedback loops between design, product, and engineering.

• Emphasis on transparency and open communication in a flat organizational structure.

• Designers are expected to be proactive partners, not just order-takers, contributing to strategic discussions.

📝 Enhancement Note: Values are inferred from the company description emphasizing "engineering and product excellence," "hands-on," and the nature of building a new AI product.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Novelty: Creating intuitive user experiences for AI capabilities that users may not have encountered before, requiring significant user education and trust-building.

• Balancing Innovation with Usability: Developing cutting-edge AI features while ensuring they remain accessible, understandable, and easy to use for a broad audience.

• Rapid Iteration in a Startup: Adapting quickly to changing priorities and technical constraints in a fast-paced startup environment.

• Defining AI UX Patterns: Contributing to the establishment of new best practices and interaction models for AI-driven products.

Learning & Development Opportunities:

• AI/ML UX Specialization: Gain deep expertise in a highly sought-after and rapidly growing field of UX design.

• Product Strategy Influence: Play a key role in shaping the product vision and roadmap of an innovative AI company.

• Cross-Functional Skill Development: Enhance collaboration and communication skills by working closely with diverse technical teams.

• Startup Environment Exposure: Develop resilience, adaptability, and a broad understanding of business operations in a high-growth startup.

📝 Enhancement Note: Challenges and growth opportunities are derived from the role's focus on AI, its early-stage company context, and the typical career progression within such environments.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex AI interaction you've designed or observed. How would you simplify it for a non-technical user?" (Focus: Problem-solving, AI UX, simplification)

• "Walk us through a project in your portfolio where you led the design from concept to launch. What were the key challenges and how did you overcome them?" (Focus: End-to-end ownership, process, collaboration)

Company & Culture Questions:

• "Why are you interested in designing for AI products specifically?" (Focus: Motivation, AI interest)

• "How do you handle feedback from engineers or product managers that conflicts with your design recommendations?" (Focus: Collaboration, negotiation, advocacy)

Portfolio Presentation Strategy:

• Storytelling: Structure your portfolio presentations as narratives, highlighting the problem, your process, your solutions, and the impact.

• Visuals: Use high-quality visuals (wireframes, mockups, prototypes) to support your explanations. Annotate key design decisions.

• Process Focus: Clearly articulate why you made certain design choices, linking them back to user needs, product goals, or technical constraints.

• AI Context: For AI projects, specifically address the unique challenges of designing for intelligence, learning, and user trust.

• Conciseness: Be prepared to present your most relevant work efficiently, respecting the interviewer's time.

📝 Enhancement Note: Interview preparation advice is tailored to the specific role requirements, emphasizing AI design, end-to-end ownership, and collaboration, common in startup hiring processes.

📌 Application Steps

To apply for this Product Designer (UX) position:

• Submit your application through the provided Ashby link.

• Portfolio Customization: Curate your portfolio to prominently feature projects demonstrating end-to-end design ownership, especially any work related to AI, complex workflows, or mobile/web applications. Highlight your Figma proficiency and prototyping skills.

• Resume Optimization: Tailor your resume to emphasize relevant experience in product and UX design, calling out specific achievements in user flow design, interaction modeling, and cross-functional collaboration. Use keywords like "AI Product Design," "UX Design," "Figma," and "Interaction Design."

• Interview Preparation: Practice articulating your design process and key project details. Be ready to discuss your approach to designing for AI and simplifying complex systems, referencing specific examples from your portfolio.

• Company Research: Familiarize yourself with Bjak's mission and the "proactive AI system" they are building. Understand the implications of a flat, hands-on startup culture for a designer.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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