PRODUCT DESIGNER SÊNIOR

📍 Job Overview

Job Title: PRODUCT DESIGNER SÊNIOR

Company: Inter Carreiras

Location: Belo Horizonte, MG, Brazil

Job Type: Full-time

Category: UX/Product Design Operations

Date Posted: March 04, 2026

Experience Level: Senior (5-10 years)

Remote Status: On-site

🚀 Role Summary

• This role is crucial for enhancing the digital experience for 2.5 million B2B clients within a Super App ecosystem, focusing on elevating user experience quality and driving UX maturity.

• The Senior Product Designer will provide technical leadership and strategic vision, translating complex data into actionable design insights and refined user interfaces.

• A key responsibility involves mentoring junior designers, fostering a collaborative environment, and ensuring seamless handoff to development teams.

• The position requires a proactive approach to monitoring key metrics and advocating for data-informed improvements to product strategy and user journeys.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities heavily lean into operations and strategy within the UX domain, particularly in managing and improving digital experiences at scale for a large B2B client base. This suggests a role that bridges design execution with operational efficiency and strategic product evolution. The emphasis on data, metrics, and stakeholder communication aligns with operations-focused roles.

📈 Primary Responsibilities

• Lead end-to-end design projects, from initial research and conceptualization through to final implementation and post-launch analysis.

• Conduct comprehensive user research, employing a variety of methodologies to gather qualitative and quantitative data, and translate findings into actionable design recommendations.

• Develop high-fidelity designs and complex prototypes that effectively communicate user flows, interaction models, and visual design elements.

• Mentor and guide junior designers, providing constructive feedback, technical expertise, and support to foster their professional growth and ensure design consistency.

• Collaborate closely with cross-functional teams, including product managers, engineers, data analysts, and marketing, to ensure alignment on product vision and execution.

• Define, monitor, and analyze key performance indicators (KPIs) related to user engagement, satisfaction, and business outcomes, using this data to drive iterative design improvements.

• Champion the adoption and evolution of Design Systems, ensuring consistency, scalability, and efficiency across all digital products.

• Present design concepts, research findings, and strategic recommendations effectively to various stakeholders, including executive leadership.

• Contribute to the strategic roadmap of product development by identifying user needs and opportunities for innovation.

• Ensure smooth and efficient handoff of design assets and specifications to development teams, providing ongoing support during the implementation phase.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking, technical design execution, and operational oversight (metrics monitoring, data-driven improvements, design system management). This requires a candidate who not only designs but also understands the operational impact and scalability of design decisions within a large organization.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of professional experience in product design, UX design, or a similar role, with a proven track record of leading complex projects from conception to launch.

Required Skills:

• Project Autonomy: Ability to independently manage and drive complete design projects from start to finish with minimal supervision.

• Research Methodologies Mastery: Deep understanding and practical application of various user research techniques (e.g., user interviews, usability testing, surveys, contextual inquiry).

• Prototyping Tools Proficiency: Expert-level skills in industry-standard prototyping and design software (e.g., Figma, Sketch, Adobe XD, InVision).

• Development Handoff Expertise: Proven experience in creating clear, detailed design specifications and collaborating effectively with engineering teams for seamless implementation.

• Communication & Presentation Skills: Exceptional ability to articulate design decisions, research findings, and strategic rationale clearly and persuasively to diverse audiences.

• Organization & Attention to Detail: Meticulous approach to design execution, documentation, and project management.

• Proactivity & Initiative: A self-starter who actively seeks opportunities for improvement and takes ownership of tasks.

• Business Acumen: Strong understanding of how design choices impact business objectives and a passion for connecting design with tangible business results.

• Design Systems Experience: Practical experience in designing, contributing to, or managing Design Systems to ensure consistency and scalability.

• Mentorship Capability: Proven ability to guide, coach, and develop junior designers, fostering skill development and team growth.

• Strategic Product Vision: Ability to think critically about product strategy, user needs, and market trends to inform design direction.

Preferred Skills:

• Agile Environment Experience: Familiarity with agile development methodologies (Scrum, Kanban) and experience working within agile teams.

• Metrics & Analytics Knowledge: Understanding of web and mobile analytics tools and experience leveraging data to inform design decisions.

• Stakeholder Presentation Experience: Proven ability to present to senior leadership and effectively manage stakeholder expectations.

• Digital Accessibility Knowledge: Understanding of WCAG guidelines and best practices for creating accessible digital products.

• Storytelling Skills: Ability to craft compelling narratives around design solutions and their impact.

• Advanced Design System Contribution: Experience in building, managing, or scaling complex design systems.

📝 Enhancement Note: The "Obrigatórios" and "Desejáveis" sections are rich with operations-relevant skills such as project autonomy, data-driven improvements, metrics monitoring, and stakeholder communication, which are core to operational excellence in design. The emphasis on Design Systems also points to an operational approach to design consistency and efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Project Showcase: Include at least 2-3 comprehensive case studies detailing your involvement in the entire design process for complex digital products, ideally with a focus on B2B or financial services.

• Problem/Solution Articulation: Clearly define the problem you were solving, your design process, the specific methodologies used (e.g., research, wireframing, prototyping, testing), and the rationale behind your design decisions.

• Impact & Metrics Demonstration: Quantify the impact of your design solutions using relevant metrics (e.g., conversion rates, user satisfaction scores, task completion times, reduction in support tickets, business KPIs). Showcase how you monitored and iterated based on data.

• Systemic Thinking: Highlight examples of your work with Design Systems, demonstrating how you contributed to or leveraged them for consistency, efficiency, and scalability.

• Collaboration & Handoff: Illustrate your collaboration with cross-functional teams (engineers, PMs, stakeholders) and provide examples of how you facilitated smooth handoffs and ensured accurate implementation.

Process Documentation:

• Research Synthesis: Show examples of how you synthesized research findings into actionable insights and user personas.

• Workflow Design: Present user flows, information architecture diagrams, or wireframes that demonstrate your ability to structure complex information and interactions logically.

• Prototyping & Iteration: Include examples of interactive prototypes, detailing how you used them for user testing and iterated on designs based on feedback.

• Data-Driven Iteration: Provide evidence of how you used metrics and analytics to identify areas for improvement and subsequently redesigned or optimized features.

📝 Enhancement Note: For a Senior Product Designer role, especially in a large tech/finance company, a portfolio is paramount. The emphasis here is on demonstrating not just design skills, but also strategic thinking, operational rigor in process, and measurable business impact, which are critical for senior-level operations.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Financial & Food: Vale-alimentação (Meal Voucher), Vale-refeição (Food Voucher).

• Health & Wellness: Plano de saúde (Health Insurance), Plano odontológico (Dental Insurance), Seguro de vida (Life Insurance), Wellhub (Fitness & Wellness Platform), Grupo de Corrida Inter (Running Group).

• Work-Life Balance & Family Support: DayOff de Aniversário (Birthday Day Off), Baby On Board Program, Sala de Amamentação (Lactation Room), Licença parental estendida (Extended Parental Leave), Auxílio-creche/babá (Childcare/Nanny Assistance), Auxílio para filhos com deficiência (Assistance for Children with Disabilities).

• Perks & Discounts: Vantagens no nosso SuperApp (SuperApp Discounts, e.g., Duo Gourmet), Cartão Prime Inter (Inter Prime Card), Espaço CARE4U (CARE4U Space in Belo Horizonte: exclusive self-care services, decompression area, games, mini-golf).

• Professional Development: Programas de treinamento e capacitação internos (Internal Training and Development Programs).

Working Hours:

• Standard full-time hours, typically around 40 hours per week, with flexibility expected for project deadlines and key stakeholder meetings. The on-site nature suggests a structured daily schedule within business hours.

📝 Enhancement Note: The salary estimation is based on general market data for senior design roles in Brazil, specifically in a major city like Belo Horizonte. The benefits package is extensive and reflects a company that invests heavily in employee well-being, family support, and professional development, which is a strong draw for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech / Digital Banking / Super App

Company Size: Large (Likely 1,000+ employees, given the scale of operations and Super App offerings).

Founded: Inter bank was founded in 1994; Inter & Co. as a holding company has evolved significantly since then. The Super App concept is a more recent strategic push.

Team Structure:

• UX/Product Design Team: This role is part of the UX team, which likely operates within or closely alongside product development departments. The team is expected to be multidisciplinary, with designers specializing in various areas (UX research, UI design, interaction design).

• Reporting Structure: The Senior Product Designer will report to a UX Lead, Head of Design, or a Product Director. They will also be responsible for mentoring junior designers, indicating a hierarchical structure within the design function.

• Cross-functional Collaboration: Close collaboration is expected with Product Managers, Engineers, Data Analysts, Marketing teams, and potentially Legal/Compliance, given the financial services context. This implies a matrixed or agile team structure where designers work closely with multiple departments.

Methodology:

• Data-Driven Approach: The company emphasizes using data and metrics to inform decisions, from user research insights to post-launch performance analysis.

• Agile Development: The mention of "ambientes ágeis" (agile environments) as a desirable skill suggests that the company operates using agile methodologies, likely Scrum or Kanban, for product development.

• User-Centricity: A strong focus on creating impactful digital experiences for B2B clients, driven by user needs and business goals.

• Continuous Improvement: The culture encourages ongoing learning, feedback, and iteration to enhance products and processes.

Company Website: https://inter.co/

📝 Enhancement Note: Inter is a prominent player in the Brazilian fintech space, known for its aggressive growth and comprehensive Super App strategy. Understanding this context is crucial for a designer, as it implies a fast-paced, data-informed, and results-oriented environment where design directly contributes to business scalability and client acquisition/retention.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a high degree of autonomy, technical expertise, and strategic contribution. The role is expected to influence product direction, mentor others, and operate with minimal supervision. It sits above mid-level designers and below design managers or directors.

Reporting Structure:

• Reports to a Design Lead or Product Director.

• Mentors and guides junior designers, providing technical leadership and feedback.

Operations Impact:

• Directly impacts the digital experience of 2.5 million B2B clients, influencing client acquisition, retention, satisfaction, and transaction volume within the Super App.

• Contributes to the operational efficiency of the design team through Design System development and mentoring.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like B2B UX, financial product design, or advanced research methodologies.

• Leadership: Progress into a Lead Product Designer role, managing larger projects or a small team, or move into a Product Design Manager position overseeing a larger design function.

• Strategic Influence: Take on more strategic responsibilities, contributing to product vision, roadmap planning, and UX strategy for the entire Super App.

• Cross-functional Mobility: Potentially transition into Product Management or UX Research leadership roles, leveraging their deep understanding of user needs and product development.

• Continuous Learning: Access to internal training programs, potential for industry conferences, and exposure to cutting-edge fintech innovations.

📝 Enhancement Note: The "operations" aspect here refers to the operational excellence expected from a senior role in managing design processes, team development, and strategic impact on the business's operational goals (client experience, revenue).

🌐 Work Environment

Office Type: On-site, with a dedicated "Espaço CARE4U" in Belo Horizonte, suggesting a focus on employee well-being and a collaborative workspace.

Office Location(s): Belo Horizonte, MG, Brazil. This implies working from a physical office space within the city.

Workspace Context:

• Collaborative Hub: The office environment is likely designed to foster collaboration among multidisciplinary teams, with spaces for brainstorming, workshops, and team meetings. The CARE4U space suggests dedicated areas for relaxation and informal interaction.

• Technology-Rich: Access to modern design tools, software, and potentially hardware necessary for prototyping and research. Integration with the company's Super App and internal systems is expected.

• Team Interaction: Frequent face-to-face interaction with design peers, product managers, engineers, and other stakeholders, facilitating rapid communication and problem-solving.

Work Schedule:

• Primarily standard business hours, likely Monday to Friday, with potential for occasional extended hours to meet project deadlines or critical deliverables. The on-site nature requires adherence to a typical office schedule.

📝 Enhancement Note: The on-site requirement, combined with the mention of a dedicated workspace like CARE4U, suggests a company that values in-person collaboration and provides a supportive physical environment for its employees, balancing productivity with employee well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Resume Screening: Initial review of applications to assess experience, skills, and alignment with the role requirements.

• Screening Call: An initial conversation with the Talent team to discuss expectations, career goals, and basic qualifications.

• Assessments: Potential for online assessments to gauge design aptitude, problem-solving skills, or specific technical proficiencies.

• Technical Interview/Portfolio Review: A key stage where candidates present their portfolio, discuss case studies, and demonstrate their design process, strategic thinking, and ability to drive business results. This is where the "operations" of design—how you deliver value—will be scrutinized.

• Leadership Interview: An interview with the hiring manager or design leadership to assess strategic thinking, leadership potential, mentorship capabilities, and cultural fit.

• Offer: Final stage involving the job offer and contract negotiation.

Portfolio Review Tips:

• Focus on B2B/Fintech: Prioritize case studies that showcase experience relevant to financial services or B2B platforms. Highlight how you addressed the unique challenges of these domains.

• Structure for Operations Impact: For each case study, clearly articulate the business problem, your role, the operational process you followed (research, design, testing, iteration), the solution, and, most importantly, the measurable business impact (metrics, KPIs, ROI).

• Showcase Strategic Thinking: Demonstrate how your design decisions contributed to broader product strategy and business goals, not just aesthetic improvements.

• Highlight Mentorship: If possible, include examples or discuss your approach to mentoring junior designers and fostering team growth.

• Prepare for Data Discussion: Be ready to discuss how you used data and metrics to inform your design decisions and measure success.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or an in-person/virtual whiteboard session. This will likely involve a product-related problem requiring you to demonstrate your design process, problem-solving skills, and ability to think strategically.

• Presentation Skills: Practice presenting your portfolio and any case studies concisely and persuasively. Focus on storytelling and clearly articulating the "why" behind your design choices and their operational impact.

• Company Research: Understand Inter's Super App model, its target audience (especially B2B clients), and its competitive landscape. Be ready to discuss how your design philosophy aligns with their mission and values.

📝 Enhancement Note: The interview process emphasizes a deep dive into the candidate's ability to execute design operations effectively—from research and development handoff to data analysis and strategic contribution. The portfolio review is the primary tool to assess this operational capability.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, given industry trends and common use in large organizations), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP (for complex prototyping).

• User Research: Tools for surveys (e.g., SurveyMonkey, Typeform), user interview platforms (e.g., Zoom, Google Meet), and potentially specialized qualitative research platforms.

• Collaboration & Project Management: Jira, Confluence, Trello, Asana, Slack.

Analytics & Reporting:

• Web/App Analytics: Google Analytics, Mixpanel, Amplitude, Firebase Analytics.

• Data Visualization/BI Tools: Tableau, Power BI, Looker (for understanding user behavior and business performance metrics).

CRM & Automation:

• While not directly a designer's primary tool, understanding how CRM data (e.g., Salesforce, Hubspot) informs user segmentation and personalization can be beneficial. Knowledge of how design impacts user journeys within these systems is a plus.

📝 Enhancement Note: Proficiency in industry-standard design tools is a given. However, for this role, demonstrating familiarity with analytics platforms and project management tools used in an operational context is crucial, as it shows an understanding of how design integrates with broader business operations and performance tracking.

👥 Team Culture & Values

Operations Values:

• Data-Driven Excellence: A commitment to using data and metrics to inform design decisions and measure success, ensuring that design efforts contribute directly to operational efficiency and business outcomes.

• User-Centric Innovation: A strong focus on understanding and meeting user needs, particularly for B2B clients, while continuously seeking innovative solutions that enhance the Super App experience.

• Collaboration & Transparency: Encouraging open communication, constructive feedback, and cross-functional teamwork to ensure alignment and shared ownership of product development.

• Efficiency & Scalability: Designing solutions that are not only user-friendly but also scalable and efficient, leveraging Design Systems and best practices to optimize development and maintenance.

• Continuous Learning & Adaptability: Fostering an environment where team members are encouraged to learn, grow, and adapt to new technologies, methodologies, and market trends.

Collaboration Style:

• Cross-functional Integration: Designers work hand-in-hand with Product Managers, Engineers, and Analysts to build cohesive product strategies and execute them effectively.

• Feedback-Oriented: A culture that values constructive criticism and iterative improvement, where feedback is actively sought and given to enhance designs and processes.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across the design team and with other departments to elevate the overall quality of work.

• Agile & Iterative: Embracing agile principles means adapting to change, working in short cycles, and continuously refining solutions based on user feedback and performance data.

📝 Enhancement Note: The emphasis on "data-driven," "efficiency," and "scalability" highlights the operational aspects of the team's culture, aligning design efforts with the company's broader business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling for 2.5M B2B Clients: Designing experiences that cater to a large and diverse B2B user base, each with unique needs and workflows, while maintaining consistency and usability across the Super App.

• Balancing User Needs with Business Goals: Effectively integrating the requirements of a complex financial Super App (e.g., compliance, security, revenue generation) with user-centric design principles.

• Driving UX Maturity: Elevating the overall understanding and adoption of UX best practices across a large organization, potentially encountering resistance or differing priorities from other departments.

• Rapid Iteration in a Fast-Paced Environment: Keeping pace with the rapid development cycles of a Super App and a dynamic fintech market, requiring agility and efficient design processes.

Learning & Development Opportunities:

• Specialized Training: Access to internal programs focused on advanced UX research, B2B design challenges, financial product design, and Design System management.

• Industry Exposure: Opportunities to attend relevant design and fintech conferences, workshops, and webinars to stay abreast of industry trends and best practices.

• Mentorship & Leadership Development: Formal and informal mentorship from senior leaders, and opportunities to develop leadership skills through mentoring junior designers and leading projects.

• Cross-functional Exposure: Gaining deeper insights into product management, engineering, data analytics, and business strategy through close collaboration.

📝 Enhancement Note: The challenges are framed in an operational context, focusing on the complexities of scaling, integration, and driving process maturity within a large organization, which directly relates to the operational demands of the role.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence stakeholders with data to drive a design change. What was the outcome?" (Focus on data-driven decision-making, communication, and impact.)

• "How do you approach mentoring junior designers? Provide an example of how you've helped someone grow their skills." (Assess leadership, coaching, and team development capabilities.)

• "Walk us through a complex design project from your portfolio. What was the business problem, your process, and the measurable impact?" (Demonstrate end-to-end ownership, strategic thinking, and operational execution.)

Company & Culture Questions:

• "What interests you about Inter's Super App model and our focus on B2B clients?" (Show research and genuine interest.)

• "How do you see your role contributing to the growth and maturity of UX at Inter?" (Align your vision with the company's goals.)

Portfolio Presentation Strategy:

• Quantify Everything: For each case study, lead with the business problem and end with the quantifiable results. Use clear metrics and explain how they were achieved.

• Focus on Process as Operations: Frame your design process as an effective operational framework for problem-solving and value delivery. Explain why you chose certain methods.

• Demonstrate Strategic Thinking: Clearly articulate how your design decisions supported broader business objectives and product strategy, not just isolated UI improvements.

• Be Ready for Deep Dives: Anticipate detailed questions about your decision-making, research findings, and how you handled challenges or trade-offs.

📝 Enhancement Note: Interview preparation advice is geared towards showcasing the candidate's ability to perform design operations—how they manage projects, collaborate, use data, and deliver measurable business value.

📌 Application Steps

To apply for this operations-focused design position:

• Submit your application through the official Greenhouse application link provided.

• Curate Your Portfolio for Impact: Select case studies that best demonstrate your ability to drive measurable business results through design. Highlight your process, strategic thinking, and quantitative outcomes, focusing on B2B or financial services experience if available.

• Tailor Your Resume: Emphasize keywords related to product design, UX research, Design Systems, data-driven improvements, mentoring, and cross-functional collaboration. Quantify your achievements wherever possible.

• Prepare Your Presentation: Practice walking through your portfolio case studies concisely, focusing on the problem, your operational process, the solution, and the impact. Be ready to discuss your strategic approach and how you collaborate.

• Research Inter's Ecosystem: Gain a deep understanding of Inter's Super App, its target markets (especially B2B), and its competitive positioning in the fintech industry to articulate your insights during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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