Product Designer - Qoo10 Japan

📍 Job Overview

Job Title: Product Designer - Qoo10 Japan

Company: eBay

Location: Seoul, South Korea

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: April 14, 2026

Experience Level: 5-10 Years

Remote Status: On-site (Hybrid potential implied)

🚀 Role Summary

• Design and execute core user experiences that bridge customer needs with business objectives for Qoo10.jp and eBay.com's global e-commerce initiatives.

• Lead the definition and resolution of user pain points across the entire customer journey, leveraging strategic design thinking.

• Develop intuitive and engaging user interfaces (UI) and interaction designs (UX) for web and mobile platforms, with a focus on the Gen-Z demographic.

• Collaborate closely with Product Managers (PM/PO), Engineers, and other cross-functional teams to deliver innovative and impactful design solutions.

📝 Enhancement Note: While the listing specifies "TELECOMMUTE" and "Korea, Republic of" as the location, the presence of "Seoul, South Korea" derived locations and the general context of Qoo10.jp and eBay Japan operations suggest an on-site or hybrid role predominantly based in Seoul, South Korea, with potential for remote work within South Korea. The "TELECOMMUTE" designation might be a system artifact or refer to the ability to work remotely within the specified country.

📈 Primary Responsibilities

• Conduct user research, analyze data (including A/B tests), and gather insights to inform design hypotheses and drive iterative improvements.

• Translate complex business requirements and user needs into clear, logical, and user-friendly design solutions, from user flows to detailed interaction design.

• Create high-fidelity UI designs, interactive prototypes using tools like Figma, and detailed design specifications for development teams.

• Ensure design consistency and brand integrity across all Qoo10.jp and eBay platforms by contributing to or utilizing design systems.

• Develop and maintain strong relationships with Product Managers, Engineers, and Marketing teams to ensure seamless product development and launch.

• Design visually compelling graphic elements that enhance brand identity and user engagement, going beyond standard UI components.

• Potentially lead design initiatives, provide technical guidance to junior designers, and act as a senior design authority on projects.

📝 Enhancement Note: The role emphasizes a strategic approach beyond basic UI/UX, focusing on problem definition, user journey mapping, and aligning design with business goals. The mention of Qoo10.jp's focus on Gen-Z and fashion/beauty suggests a need for trend awareness and visually appealing design.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for this level of experience. Equivalent practical experience will also be considered.

Experience: Minimum of 5 years of professional product design experience, with a strong emphasis on UX/UI design within e-commerce or IT sectors.

Required Skills:

• Product Design Expertise: Proven ability to design end-to-end user experiences for digital products.

• UX/UI Design Proficiency: Strong skills in user research, user journey mapping, wireframing, interaction design, and visual design.

• E-commerce Domain Knowledge: Experience in designing for online retail platforms, understanding customer lifecycles and conversion funnels.

• Design Tool Mastery: Advanced proficiency in Figma for UI design, prototyping, and collaboration.

• Prototyping & Wireframing: Ability to create interactive prototypes and detailed wireframes to communicate design concepts effectively.

• Strategic Design Thinking: Capacity to understand business objectives and user needs, translating them into effective design strategies.

• Cross-functional Collaboration: Excellent communication and interpersonal skills to work effectively with Product Managers, Engineers, and stakeholders.

• Problem-Solving: Ability to identify user pain points and business challenges, and devise innovative design solutions.

Preferred Skills:

• Graphic Design & Brand Identity: Experience in creating graphic elements that align with and enhance brand identity.

• Data-Driven Design: Proven experience using user research, analytics, and A/B testing to validate and refine designs.

• Design Systems: Experience in building, contributing to, or maintaining design systems for consistency and scalability.

• Platform Versatility: Understanding of web, native mobile (iOS/Android) design principles and best practices.

• Leadership/Mentorship: Experience leading design projects or mentoring junior designers.

• Japanese Language Proficiency: Business-level Japanese communication skills for effective collaboration with the Qoo10.jp team.

📝 Enhancement Note: The requirement for "at least 5 years" of experience, coupled with the senior nature of responsibilities like strategic decision-making and potential mentorship, indicates a mid-to-senior level role. The emphasis on e-commerce and specific tools like Figma are critical.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 3-5 detailed case studies demonstrating your product design process from problem identification to solution implementation and results.

• User-Centric Problem Solving: Clearly articulate the user problems you addressed and the business objectives you aimed to achieve in each project.

• Process Visualization: Illustrate your design thinking, including user flows, wireframes, prototypes, and final UI designs.

• Impact & Metrics: Quantify the impact of your designs using relevant metrics (e.g., conversion rates, user satisfaction, task completion time, A/B test results).

• Tool Proficiency Showcase: Highlight your expertise with tools like Figma, demonstrating your ability to create high-fidelity designs and interactive prototypes.

Process Documentation:

• Workflow Design: Demonstrate your ability to map out and optimize user journeys and complex workflows.

• Iterative Design: Show evidence of how you've used research, testing, and feedback to iterate on designs.

• Cross-functional Handoff: Illustrate how you prepare and communicate design specifications to engineering and product teams for seamless implementation.

📝 Enhancement Note: The explicit requirement for a portfolio, combined with the emphasis on user journey, problem-solving, and business objectives, means the portfolio must go beyond just showcasing visual design. It needs to tell a story of strategic thinking and measurable impact. A single file combining resume and portfolio is acceptable, but clarity and organization are paramount.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 5-10 years of experience in Seoul, South Korea, the estimated annual salary range would be approximately ₩60,000,000 to ₩90,000,000 KRW. This range can vary based on specific skills, the candidate's negotiation, and the final assessment of their qualifications.

Benefits:

• Competitive Salary: As indicated in the estimated range.

• Health Insurance: Comprehensive health, dental, and vision coverage.

• Retirement Savings Plan: Contributions to a pension or retirement fund.

• Paid Time Off: Generous vacation days, sick leave, and public holidays.

• Professional Development: Opportunities for training, workshops, conferences, and skill enhancement.

• Employee Stock Purchase Plan (ESPP) or Stock Options: Potential for equity in eBay.

• Flexible Work Arrangements: Hybrid work model allowing for a balance between office collaboration and remote flexibility.

• Employee Discounts: Perks related to eBay's e-commerce platforms.

Working Hours: The standard working hours are 40 hours per week, aligning with typical full-time employment in South Korea. Flexibility may be offered within the hybrid work arrangement.

📝 Enhancement Note: Salary is an estimate based on typical compensation for experienced Product Designers in Seoul, leveraging data from industry salary surveys and cost of living indices for South Korea. Benefits are standard for multinational tech companies and are inferred based on eBay's general offerings.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, Technology, Online Marketplace. eBay operates in a rapidly evolving digital landscape, connecting millions of buyers and sellers globally. This industry demands continuous innovation, adaptability, and a strong focus on customer experience.

Company Size: eBay is a large, established global technology company with thousands of employees worldwide. This size offers stability, resources, and opportunities for diverse career paths, while also potentially having more structured processes.

Founded: eBay was founded in 1995, giving it a long history and deep experience in the e-commerce sector. This longevity suggests a culture that values resilience, adaptation, and sustained growth.

Team Structure:

• The Product Designer will likely be part of a product development team focused on Qoo10.jp or eBay's global platforms.

• This team typically includes Product Managers/Owners, other Designers (UX/UI, Graphic), Engineers (Frontend, Backend, Mobile), QA Testers, and Data Analysts.

Methodology:

• Data-Driven Decisions: Emphasis on using user research, analytics, and A/B testing to inform design and product strategy.

• Agile Development: Likely following Agile or Scrum methodologies for iterative product development, requiring close collaboration and quick adaptation.

• User-Centric Design: A core philosophy of prioritizing the user experience to drive customer satisfaction and business success.

• Cross-functional Collaboration: Strong emphasis on teamwork and open communication between design, product, and engineering.

Company Website: https://www.ebayinc.com/

📝 Enhancement Note: eBay's global presence and its acquisition/operation of Qoo10.jp indicate a dynamic environment with exposure to both established global strategies and localized market needs, particularly within Japan and impacting its Gen-Z audience.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level Product Designer. It requires significant autonomy in design execution, strategic input into product direction, and the ability to mentor or guide less experienced team members. The expectation is for the designer to own significant features or product areas.

Reporting Structure: The Product Designer will likely report to a Design Manager, Lead Product Designer, or a Senior Product Manager. They will work closely with Product Managers and Engineering teams, forming a core part of a product squad.

Operations Impact: This role has a direct impact on user acquisition, engagement, conversion rates, and overall customer satisfaction for Qoo10.jp and potentially broader eBay initiatives. Strategic design decisions will influence revenue generation and market positioning.

Growth Opportunities:

• Specialization: Deepen expertise in e-commerce UX, mobile design, or specific user segments like Gen-Z.

• Leadership: Progress to a Senior Product Designer, Lead Designer, or Design Manager role, overseeing teams and strategy.

• Cross-functional Mobility: Transition into Product Management or UX Research roles, leveraging a strong understanding of user behavior and product strategy.

• Global Exposure: Gain experience working on international products and collaborating with diverse global teams.

• Continuous Learning: Access to internal training, external workshops, conferences, and resources for skill development in design and technology.

📝 Enhancement Note: The career path for a Product Designer at a company like eBay can be multifaceted, allowing for specialization within design, movement into management, or even broader product roles. The emphasis on strategic contributions suggests a strong potential for leadership growth.

🌐 Work Environment

Office Type: The role is based in Seoul, South Korea, within an eBay office. While "TELECOMMUTE" is mentioned, the primary expectation is likely a hybrid model, allowing for in-office collaboration and remote work flexibility. The office environment would be professional and tech-focused.

Office Location(s): Seoul, South Korea. Specific office address details would be provided upon further inquiry or during the interview process.

Workspace Context:

• Collaborative Spaces: The office likely features open-plan areas, meeting rooms, and collaborative zones designed for team interaction and brainstorming.

• Technology Access: Employees will have access to modern design software, hardware, and other necessary technological tools.

• Team Interaction: Regular opportunities for face-to-face interaction with design, product, and engineering colleagues, fostering a dynamic and supportive work atmosphere.

• Global Connectivity: While based in Seoul, there will be opportunities to connect with global eBay teams through digital communication tools.

Work Schedule: Standard 40-hour work week, with potential for some flexibility within the hybrid arrangement. The focus is on delivering results and meeting project deadlines, with the understanding that occasional overtime may be required during critical project phases.

📝 Enhancement Note: The hybrid aspect implies a need for strong remote communication skills alongside in-person collaboration capabilities. The Seoul office would be a hub for local operations and team integration.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit a resume and portfolio (single file or link).

• Initial Screening: HR/Recruiter reviews applications and portfolios for basic qualifications and fit.

• 1st Interview (Skills/Competency): Typically with a Design Lead or Senior Designer. Focus on design process, problem-solving, UX/UI skills, and tool proficiency (Figma). Expect to walk through your portfolio, discussing specific project challenges and solutions.

• 2nd Interview (Leadership/Fit): Likely with a Product Manager or Design Manager. Focus on strategic thinking, collaboration, communication, and how you align with company values and team dynamics.

• Final Interview: May involve a presentation of a design challenge or a review of a specific portfolio piece with senior leadership. Emphasis on business acumen and impact.

Portfolio Review Tips:

• Curate Effectively: Select 3-5 of your strongest, most relevant projects. Prioritize e-commerce or complex digital product experiences.

• Tell a Story: For each project, clearly define the problem, your role, your process, the challenges, your solutions, and the measurable outcomes. Use visuals to support your narrative.

• Showcase Figma Expertise: Include examples of your UI design, prototyping, and any work with design systems or component libraries within Figma.

• Quantify Impact: Whenever possible, include data (e.g., conversion improvements, user satisfaction scores, time saved) to demonstrate the business value of your design contributions.

• Tailor to Qoo10/eBay: If possible, subtly hint at an understanding of the e-commerce landscape and the target demographic (Gen-Z for Qoo10).

Challenge Preparation:

• Understand the Business: Research eBay and Qoo10.jp, their market position, target audience, and recent initiatives.

• Practice Design Thinking: Be ready to articulate your approach to a given design problem, focusing on user needs, business goals, and iterative refinement.

• Prepare for Figma/Prototyping: If a live design exercise is part of the process, be ready to demonstrate your proficiency in Figma and rapid prototyping.

• Articulate Collaboration: Prepare examples of how you've successfully collaborated with PMs and Engineers.

📝 Enhancement Note: The portfolio is critical. It's not just a showcase of work but a demonstration of process, strategic thinking, and impact. The interview process is structured to assess both technical design skills and broader strategic/collaboration capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, collaboration, and design system management.

• Prototyping Tools: Proficiency in Figma's prototyping features or other dedicated tools (e.g., InVision, ProtoPie) for creating interactive mockups.

• Wireframing Tools: Familiarity with tools for creating low-fidelity wireframes (often also within Figma).

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Google Analytics, Adobe Analytics, Mixpanel, or Amplitude to understand user behavior and track key metrics.

• A/B Testing Tools: Familiarity with platforms for running and analyzing A/B tests to validate design hypotheses.

CRM & Automation:

• While not core design tools, an understanding of how CRM systems (like Salesforce) and marketing automation tools impact the customer journey can be beneficial.

• Project Management Tools: Experience with tools like Jira, Asana, or Trello for task management and collaboration with development teams.

📝 Enhancement Note: Figma is explicitly mentioned and is a primary requirement. Beyond design tools, an understanding of analytics and A/B testing is crucial for a data-driven design approach.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A deep focus on understanding and serving the needs of eBay and Qoo10.jp users.

• Innovation: Encouraging bold ideas and pushing the boundaries of e-commerce through technology and design.

• Inclusivity: Fostering a diverse and welcoming environment where everyone can contribute their unique perspectives.

• Data-Driven Approach: Utilizing data and insights to inform decisions and measure the impact of design and product initiatives.

• Collaboration & Teamwork: Valuing collective effort and open communication to achieve shared goals.

Collaboration Style:

• Cross-functional Integration: Designers work closely with Product Managers and Engineers as integral members of product teams, not as isolated silos.

• Open Feedback Culture: Encouraging constructive feedback loops to continuously improve designs and processes.

• Shared Ownership: Fostering a sense of shared responsibility for product success, with design playing a key role in shaping the user experience.

• Agile Mindset: Adapting to changes, iterating quickly, and embracing a flexible approach to problem-solving.

📝 Enhancement Note: eBay's stated values (authenticity, bold ideas, collaboration, customer focus) are likely reflected in the design team's culture. The emphasis on Gen-Z for Qoo10.jp might also imply a culture that embraces trends and dynamic user engagement.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Navigating the complexities of designing for a large-scale e-commerce platform where user desires must align with revenue objectives.

• Global vs. Localized Design: Designing for both a global platform (eBay.com) and a specific, trend-sensitive market like Japan (Qoo10.jp), requiring cultural nuance and adaptability.

• Rapid Evolving E-commerce Landscape: Staying ahead of trends in online retail, mobile shopping, and user expectations, particularly within the competitive Japanese market.

• Cross-cultural Collaboration: Effectively communicating and collaborating with teams across different regions and time zones.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to deepen expertise in areas like interaction design, motion design, or user research methodologies.

• E-commerce Strategy: Gaining a deeper understanding of e-commerce business models, market dynamics, and strategic product planning.

• Leadership Development: Access to programs and mentorship to develop leadership skills for managing projects or teams.

• Industry Exposure: Attending relevant design and e-commerce conferences, and engaging with industry best practices.

📝 Enhancement Note: The challenges are rooted in the complexities of a global e-commerce business, especially when serving diverse markets like Japan and catering to specific demographics like Gen-Z. Growth opportunities are tied to expanding expertise and leadership within the design and product domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs and business priorities. How did you approach it, and what was the outcome?" (Focus on strategic trade-offs and decision-making processes.)

• "How would you approach designing a new feature for Qoo10.jp to increase engagement among Gen-Z users interested in fashion and beauty?" (Prepare to outline your research, ideation, and design process for a specific scenario.)

Company & Culture Questions:

• "What interests you specifically about eBay and the Qoo10.jp platform?" (Show your research and genuine interest in the company and its market.)

• "How do you typically collaborate with Product Managers and Engineers? Can you give an example of a successful cross-functional partnership?" (Highlight your communication and teamwork skills.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story arc: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

• Focus on "Why" and "How": Don't just show what you made; explain why you made those decisions and how you arrived at them.

• Highlight Figma Skills: Be prepared to show interactive prototypes and discuss your use of Figma's features for efficiency and collaboration.

• Quantify Results: Use metrics and data to back up your claims about the success of your designs. If exact numbers aren't available, discuss the metrics you would track.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, alternative solutions you considered, and lessons learned.

📝 Enhancement Note: Preparation should focus on articulating your design process, demonstrating strategic thinking, showcasing your ability to use data, and proving strong collaboration skills. Tailoring your examples to e-commerce and the target demographic will be highly beneficial.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the eBay careers portal.

• Portfolio Customization: Curate your portfolio to highlight at least 3-5 relevant case studies focused on e-commerce, user journey design, and complex problem-solving. Ensure your Figma proficiency is evident.

• Resume Optimization: Tailor your resume to emphasize your 5+ years of product design experience, UX/UI skills, e-commerce background, and proficiency with Figma. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, strategic thinking, and collaboration skills. Prepare to walk through your portfolio in detail and discuss your approach to design challenges.

• Company Research: Thoroughly research eBay, Qoo10.jp, their mission, target audience (especially Gen-Z), and recent product developments to demonstrate genuine interest and understanding.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.