Product Designer, Enterprise Focus

📍 Job Overview

Job Title: Product Designer, Enterprise Focus Company: Salesforce Location: San Francisco, California, United States Job Type: Full-Time Category: User Experience / Product Design Date Posted: October 15, 2025 Experience Level: Senior (4+ years) Remote Status: Remote OK (with potential for hybrid/on-site in San Francisco)

🚀 Role Summary

• Design and deliver innovative, human-centered user experiences for Salesforce's enterprise Marketing Cloud platform, focusing on AI-enhanced digital marketing campaigns.
• Lead strategic design initiatives to address the complex needs of large enterprises, driving product vision and feature development in collaboration with product managers, engineers, and researchers.
• Contribute to the evolution of Salesforce's design systems and patterns, ensuring consistency, scalability, and adherence to accessibility and ethical design principles across web and mobile applications.
• Act as a key stakeholder in the product development lifecycle, from ideation and prototyping through to implementation and testing, influencing roadmap decisions and fostering strong cross-functional relationships.

📝 Enhancement Note: This role is positioned as a Senior Product Designer within Salesforce's Marketing Cloud UX organization. The "Enterprise Focus" implies a need to design for complex, large-scale business scenarios and sophisticated user personas within enterprise marketing departments. The emphasis on AI and Agentforce suggests a forward-looking approach to product design, requiring designers to consider how AI capabilities can be integrated into user workflows to enhance productivity and outcomes.

📈 Primary Responsibilities

• Collaborate closely with Product Owners, Engineers, and User Researchers to define and execute the vision for specific product areas within the Marketing Cloud.
• Translate customer insights, future-visioning, and strategic objectives into compelling design artifacts including wireframes, storyboards, user flows, and high-fidelity prototypes.
• Oversee the end-to-end design process for multiple web and mobile application features, ensuring a cohesive and intuitive user experience.
• Communicate design concepts, research findings, and strategic recommendations clearly and persuasively to a diverse range of stakeholders, including senior leadership, product teams, and engineering.
• Create and maintain detailed design specifications that enable accurate and efficient developer implementation, ensuring the final product meets quality and usability standards.
• Adhere to and actively extend the existing Salesforce style guide and design system, contributing to its evolution and promoting its consistent application across the product suite.
• Champion accessibility (WCAG standards) and ethical design principles, advocating for their prioritization in product and engineering roadmaps and ensuring inclusivity in design solutions.
• Mentor junior design staff, sharing expertise and fostering a culture of continuous learning and design excellence within the team.
• Develop and iterate on designs for software that has global reach, considering diverse user needs, languages, and abilities.
• Proactively identify opportunities for process improvement within the design and development lifecycle, demonstrating a commitment to efficiency and best practices.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant influence. The emphasis on "overseeing multiple features," "leading strategic design initiatives," and "mentoring new design staff" indicates a leadership component within the design function, even if not a direct management role. The need to "bridge linking design, product, engineering, and marketing" underscores the importance of strong interpersonal and communication skills for effective cross-functional collaboration.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in a design-related field (e.g., Interaction Design, Human-Computer Interaction, Graphic Design, Industrial Design), or equivalent practical experience.

Experience:

• A minimum of 4 years of professional experience in designing and delivering software products from concept to launch, working effectively within cross-functional teams.
• Proven ability to work independently and deliver high-quality design solutions on time, collaborating effectively with both on-site and distributed teams.
• Demonstrated experience in managing large, complex design initiatives, including the ability to prioritize competing demands and navigate ambiguity.

Required Skills:

• Expertise in user-centered design methodologies, best practices, and the application of user research and analytics to inform design decisions and drive product iterations.
• Exceptional visual design and interaction design skills, with a strong portfolio showcasing a range of innovative and user-friendly interfaces for complex applications.
• Proficiency in current industry-standard design tools, with a specific requirement for Figma, and demonstrated ability to quickly learn and adapt to new design technologies.
• Strong communication, presentation, and active listening skills, essential for building trust and influencing stakeholders across product, engineering, and business units.
• Experience in designing with and contributing to design systems, understanding their importance for scalability and consistency in enterprise software.
• A keen understanding of accessibility standards (e.g., WCAG) and a demonstrated commitment to designing inclusive and equitable experiences.
• Ability to think conceptually, explore innovative ideas, and build consensus on fast-moving projects with evolving requirements.
• Demonstrated desire and ability to continually improve processes and workflows within a design team.

Preferred Skills:

• Experience designing for enterprise software, particularly within the marketing technology (MarTech) domain.
• Familiarity with AI-driven features and their integration into user workflows, especially in the context of digital marketing.
• Experience with prototyping tools beyond Figma for advanced interaction or animation.
• Understanding of agile development methodologies and how design integrates into sprint cycles.
• Experience in mentoring junior designers or leading design critiques.

📝 Enhancement Note: The "Enterprise Focus" and "Marketing Cloud" context strongly suggest that candidates with prior experience in B2B SaaS, complex workflow design, and understanding of marketing personas (e.g., campaign managers, digital marketers, marketing operations professionals) will be highly valued. The requirement to "manage large design initiatives" and "competing priorities" points towards a need for strong project management and organizational skills within the design function.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 4 years of professional design work, with a clear emphasis on end-to-end product design process for software applications.
• Demonstrate the ability to conceptualize, visualize, and articulate complex ideas through design artifacts such as wireframes, user flows, interactive prototypes, and high-fidelity mockups.
• Include case studies that highlight your role in defining product vision, gathering customer insights, and driving design decisions based on user research and data analytics.
• Showcase experience with design systems and style guides, illustrating how you've contributed to or leveraged them to ensure consistency and scalability in your designs.

Process Documentation:

• Portfolio entries should clearly articulate the design process followed for each project, detailing problem statements, user research methodologies, ideation phases, and iterative design improvements.
• Provide evidence of how you have collaborated with product management and engineering teams, demonstrating your ability to act as a bridge between these disciplines.
• Include examples of how your designs have addressed specific business needs and user pain points, with a focus on measurable outcomes or impact where possible.

📝 Enhancement Note: For a senior role at Salesforce, especially with an "Enterprise Focus" and within a complex product like Marketing Cloud, the portfolio review will be rigorous. Candidates should be prepared to articulate not just the final designs, but the strategic thinking, user empathy, and problem-solving processes that led to those outcomes. Demonstrating an understanding of enterprise-level user journeys and complex data visualization will be crucial.

💵 Compensation & Benefits

Salary Range:

• For California-based roles, the base salary hiring range is $137,100 to $276,100 USD per year.

Benefits:

• Comprehensive Health & Wellness: Medical, Dental, Vision insurance, Mental Health Support, Life Insurance, and Disability Insurance.
• Work-Life Balance: Generous Time Off Programs and Paid Parental Leave.
• Financial Security: 401(k) retirement plan and an Employee Stock Purchasing Program.
• Additional Resources: Access to resources and programs detailed at https://www.salesforcebenefits.com.

Working Hours:

• Standard full-time role, likely based on a 40-hour work week. While the role is listed as "Remote OK," specific expectations regarding core working hours for collaboration with distributed teams will be clarified during the interview process.

📝 Enhancement Note: The provided salary range is a key indicator of the seniority and scope of this role within the San Francisco market. The extensive benefits package is typical for large tech companies like Salesforce, emphasizing employee well-being and long-term financial planning. The "Remote OK" status suggests flexibility, but candidates should anticipate needing to align with team schedules for effective collaboration, especially given the enterprise focus and global reach of Salesforce products.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software, Cloud Computing, CRM, Artificial Intelligence (AI), Enterprise Software. Company Size: Over 50,000 employees (as of recent public data). Founded: 1999. Salesforce is a pioneer in cloud-based CRM and has grown into a global leader in enterprise software, known for its innovation, customer-centricity, and strong corporate values.

Team Structure:

• The User Experience (UX) organization at Salesforce is a significant department, comprising various design disciplines including Product Design, UX Research, Content Design, and Design Operations.
• This role sits within the Marketing Cloud UX team, which is dedicated to crafting experiences for a leading digital marketing platform.
• The team operates with a collaborative, cross-functional model, closely partnering with Product Management, Engineering, Marketing, and Sales teams to deliver cohesive product strategies and roadmaps.

Methodology:

• Salesforce emphasizes a user-centered design approach, leveraging customer insights, data analytics, and user research to inform product development.
• The company champions innovation and is aggressively integrating AI ("Agentforce") across its product suite, requiring designers to think about how AI can enhance user workflows and drive business outcomes.
• Design for scale, inclusivity, and accessibility are core tenets, ensuring products are usable by a diverse global customer base.
• Agile methodologies are prevalent, with design integrated into iterative development cycles.

Company Website: https://www.salesforce.com/

📝 Enhancement Note: Salesforce is renowned for its strong culture, often described as "Trailblazer" culture, emphasizing innovation, teamwork, equality, and customer success. The recent focus on "Agentforce" signifies a strategic pivot towards AI-driven solutions, which will influence the design challenges and opportunities for this role. Understanding Salesforce's core values (Trust, Customer Success, Innovation, Equality) will be important for cultural fit.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a seasoned professional capable of independently leading significant design initiatives, mentoring others, and influencing product strategy. It's a critical individual contributor role with potential for growth into Lead Designer, Principal Designer, or Design Manager positions.

Reporting Structure:

• Typically, a Senior Product Designer reports to a Design Manager or Director within the specific product unit (e.g., Marketing Cloud UX).
• They work closely with Product Managers and Engineering Leads, forming a core triad for product development.

Operations Impact:

• This role has a direct impact on the usability, adoption, and success of Salesforce's Marketing Cloud, a critical platform for enterprise clients.
• By designing intuitive and powerful AI-enhanced marketing tools, the designer contributes to customer success, revenue generation, and Salesforce's competitive positioning in the MarTech landscape.
• The design output influences millions of users globally and shapes how leading brands execute their digital marketing strategies.

Growth Opportunities:

• Skill Specialization: Deepen expertise in enterprise UX, AI-driven design, MarTech, or specific areas of the Marketing Cloud.
• Leadership Development: Transition to Lead Designer roles, taking ownership of larger product areas, or pursue management tracks by developing people leadership skills.
• Cross-Product Exposure: Opportunities to contribute to other Salesforce clouds or platform initiatives, broadening experience across the Salesforce ecosystem.
• Industry Influence: Contribute to design patterns and best practices that can influence the broader Salesforce product portfolio and the MarTech industry.
• Continuous Learning: Access to internal training, workshops, conferences, and mentorship programs to stay at the forefront of design and AI trends.

📝 Enhancement Note: The "Enterprise Focus" for this Product Designer role is a significant differentiator. It means the growth path will likely involve mastering complex enterprise workflows, understanding B2B sales cycles, and designing for sophisticated user needs and large-scale data management, rather than consumer-level simplicity. This specialization can lead to high-demand expertise within the SaaS industry.

🌐 Work Environment

Office Type: Salesforce operates a hybrid work model, with employees often having the option to work remotely or from their strategically located offices. The "Remote OK" designation for this role suggests a significant degree of flexibility.

Office Location(s): Primary hub in San Francisco, California, with numerous other offices globally. The role is based in California, and while remote work is possible, collaboration with teams in San Francisco is expected.

Workspace Context:

• The design team fosters a collaborative and inclusive environment, encouraging open communication and knowledge sharing.
• Designers have access to robust tools and technologies, including Figma, and are expected to leverage internal design systems and research platforms.
• Opportunities for regular interaction with cross-functional partners (Product Management, Engineering, Research) in design reviews, brainstorming sessions, and planning meetings.

Work Schedule:

• A standard 40-hour work week is expected, with flexibility offered within the remote or hybrid framework. Core collaboration hours will be important for effective teamwork across different time zones.

📝 Enhancement Note: While "Remote OK," candidates should be aware that Salesforce is a large, established company with a strong emphasis on culture and collaboration. Even for remote roles, there might be expectations for occasional travel to offices for key meetings or team-building events, especially for senior roles influencing strategy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: Recruiter call to assess basic qualifications, interest, and cultural fit.
• Hiring Manager Interview: Discussion focused on experience, design philosophy, and alignment with the role's strategic objectives.
• Portfolio Presentation/Design Exercise: A critical stage where candidates present their portfolio, detailing specific case studies and their design process. This may be supplemented by a take-home design challenge or a live whiteboarding session focusing on problem-solving and design thinking.
• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially other Designers to evaluate collaboration skills, technical understanding, and ability to work within a team.
• Final Interview: Often with a senior leader, focusing on overall fit, strategic thinking, and potential for growth.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your experience with enterprise software, complex workflows, and ideally, AI-enhanced features or marketing technology. Highlight projects where you led initiatives or had significant impact.
• Storytelling is Key: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, iteration, final solution), the key design decisions you made, and the outcome/impact (quantifiable if possible).
• Show, Don't Just Tell: Use visuals effectively – wireframes, user flows, interactive prototypes, and high-fidelity mockups. Explain why you made specific design choices.
• Address Enterprise Context: For this role, emphasize how you've designed for complex business needs, diverse user roles within an organization, and large-scale data management.
• Design System Proficiency: If applicable, showcase examples of how you've worked with or contributed to design systems.

Challenge Preparation:

• Be ready to discuss your approach to common design challenges: simplifying complex UIs, designing for AI-driven insights, creating scalable components, and ensuring accessibility.
• Practice articulating your thought process under pressure. The ability to think aloud and explain your reasoning is paramount.
• Research Salesforce's Marketing Cloud and understand its core functionalities and target audience. Consider how AI could enhance current user journeys.

📝 Enhancement Note: The emphasis on "enterprise focus" and "Marketing Cloud" means interviewers will be looking for candidates who understand the nuances of B2B software design, including complex user roles, long sales cycles, and the need for robust reporting and analytics features. Demonstrating an understanding of how AI can drive tangible business value for marketers will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a required tool for design and prototyping. Expect to use it extensively for UI design, component creation, and collaboration.
• Prototyping Tools: While Figma is primary, familiarity with other advanced prototyping tools might be beneficial for demonstrating complex interactions.
• Design System Tools: Experience with tools for managing and contributing to design systems (e.g., Storybook, internal Salesforce tools).

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.
• Ability to interpret data and translate insights into design improvements.

CRM & Automation:

• While not a direct requirement for the designer, a functional understanding of CRM principles and marketing automation workflows (as used in Salesforce Marketing Cloud) will be highly beneficial for contextualizing design solutions.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The role also implies a need to work within and potentially contribute to a large-scale design system, which requires a structured approach to component-based design and a good understanding of design tokens and theming.

👥 Team Culture & Values

Operations Values:

• Customer Success: A core Salesforce value; designs should directly contribute to enabling customer success through effective marketing campaigns and AI-driven insights.
• Innovation: Embrace new technologies, especially AI, and drive forward-thinking design solutions that push the boundaries of digital marketing.
• Equality & Inclusivity: Design for all users, ensuring accessibility and equitable experiences across diverse customer segments and global markets.
• Trust: Uphold the integrity of data and user privacy, building user confidence in the platform's capabilities and security.
• Efficiency & Collaboration: Streamline workflows through intuitive design and foster strong, collaborative relationships with cross-functional teams.

Collaboration Style:

• Highly collaborative and team-oriented, working closely with Product Managers, Engineers, UX Researchers, and other Designers to achieve shared goals.
• Emphasis on open communication, constructive feedback, and a shared ownership of product outcomes.
• Expectation of proactive engagement in design reviews, brainstorming sessions, and cross-functional planning meetings.

📝 Enhancement Note: Salesforce's "Trailblazer" culture is deeply ingrained. Candidates should demonstrate a proactive, growth-oriented mindset, a passion for solving complex problems, and a commitment to making a positive impact both for customers and the broader community.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for the complexity of enterprise-level marketing campaigns and the diverse needs of large organizations.
• Integrating AI capabilities seamlessly into existing user workflows without overwhelming users or creating new complexities.
• Balancing the needs of multiple user personas (e.g., campaign managers, data analysts, marketing operations) within a single platform.
• Ensuring design consistency and scalability across a broad product suite while also innovating and introducing new patterns.
• Navigating the fast-paced evolution of AI and MarTech, requiring continuous learning and adaptation.

Learning & Development Opportunities:

• AI & MarTech Expertise: Deep dive into the latest advancements in AI for marketing and gain in-depth knowledge of the MarTech landscape.
• Design Leadership: Develop skills in mentoring, leading design initiatives, and influencing product strategy through dedicated programs and hands-on experience.
• Cross-Functional Acumen: Enhance collaboration and communication skills by working across diverse teams and understanding different functional perspectives.
• Industry Exposure: Opportunities to attend industry conferences, participate in design communities, and potentially contribute to design thought leadership.

📝 Enhancement Note: The primary challenge will be translating sophisticated enterprise marketing needs and cutting-edge AI capabilities into intuitive, effective, and scalable user experiences. The growth opportunities lie in becoming a recognized expert in enterprise UX, AI-driven design, and the MarTech domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a complex design initiative from conception to launch. What were the key challenges and how did you overcome them?" (Focus on enterprise context and your leadership).
• "How would you approach designing an AI-powered feature for campaign optimization within Salesforce Marketing Cloud? What user needs would you prioritize?" (Demonstrate understanding of AI integration and marketing workflows).
• "Walk us through a project where you had to influence stakeholders with differing opinions on a design direction. How did you build consensus?" (Highlight communication, persuasion, and stakeholder management).

Company & Culture Questions:

• "What excites you about Salesforce and the Marketing Cloud specifically?" (Show genuine interest and research).
• "How do you embody Salesforce's core values, such as Customer Success or Innovation, in your design work?" (Connect your experience to their values).
• "Describe your experience working with design systems. How do you balance consistency with the need for innovation?" (Address design system proficiency and strategic thinking).

Portfolio Presentation Strategy:

• Structure for Impact: For each case study, clearly define the problem, your specific role and contributions, the design process, key decisions, and measurable outcomes. Allocate sufficient time for each project.
• Demonstrate Enterprise Thinking: Focus on how your designs addressed complex business requirements, user roles, and scalable solutions.
• Highlight AI Integration: If you have relevant experience, showcase how you've incorporated AI or intelligent features into user workflows.
• Be Ready for Q&A: Anticipate questions about your decision-making process, trade-offs you made, and how you'd approach similar challenges for Salesforce.
• Practice your Pitch: Rehearse your presentation to ensure it's clear, concise, and within the allotted time.

📝 Enhancement Note: Given the "Enterprise Focus," interviewers will be scrutinizing your ability to handle complexity, understand business drivers, and design for long-term user engagement rather than quick wins. Your portfolio and interview responses should reflect this maturity and strategic perspective.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Salesforce Careers portal via the provided job link.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight experience in enterprise software, complex workflow design, and ideally, marketing technology or AI-driven product design.
• Case Study Selection: Choose portfolio projects that best demonstrate your end-to-end design process, problem-solving skills, and impact, with a focus on enterprise-level challenges.
• Interview Preparation: Research Salesforce's Marketing Cloud, its AI initiatives ("Agentforce"), and its core values. Prepare to discuss your design process and strategic thinking in detail.
• Highlight Collaboration: Be ready to share examples of how you've successfully collaborated with product managers, engineers, and researchers on complex projects.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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